VeroCup 300 TIS30351DE - Coffee maker BOSCH - Free user manual and instructions

USER MANUAL VeroCup 300 TIS30351DE BOSCH

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Fully automatic espresso machine

TIS3.3..

Störungen, was tun? 25

Kundendienst 28

Technische Daten 28

de Störungen, was tun?

[e-mail]

Important safety information. 31

Environmental protection 33

Saving energy 33

Environmentally-friendly disposal . . .33

Getting to know your appliance34

Included in delivery. 34

Assembly and components. 34

Controls. 35

Accessories. 36

Before using for the first time . 37

Installing and connecting the appliance. 37

Commissioning the appliance . . . . .37

Operating the appliance. 38

Preparing coffee using freshly ground beans. 38

Preparing drinks with milk 39

Adjusting beverage settings 40

Water filter 42

Frost protection 42

Settings 43

Automatic switch-off 43

Switching the audible signal on/off . .43

Setting the language 43

Setting the water hardness 44

Factory reset 44

Daily care and cleaning . . . . .45

Cleaning agent 45

Cleaning the appliance. 45

Cleaning the drip tray and coffee grounds container 46

Cleaning the milk system. 46

Cleaning the brewing unit. 46

Service programme 47

Starting Calc'nClean. 47

Trouble shooting 49

Customer service 52

Technical data 52

E number and FD number 52

Guarantee 52

Intended use

Check the appliance for damage after unpacking it. Do not connect the appliance if it has been damaged in transport.

This appliance is intended for domestic use only.

Only use the appliance indoors at room temperature and up to 2000 m above sea level.

Important safety information

Please read carefully, follow and retain the operating instructions. When passing on the appliance, enclose these instructions.

This appliance can be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Keep children under 8 years of age away from the appliance and connecting cable and do not allow them to use the appliance. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 years and supervised.

Warning

Danger of electric shock!

The appliance may only be connected to a power supply with alternating current via a correctly installed socket with earthing. Ensure that the protective conductor system of the domestic electricity supply has been correctly installed.
- Connect and operate the appliance only in accordance with the specifications on the rating plate. If the power cord of this appliance is damaged, it must be replaced by customer service.
- Do not use if the power cable or appliance is damaged. If a fault occurs, pull the mains plug or switch off the mains voltage immediately.
- To prevent hazards, the appliance may be repaired by our customer service only.
- Never immerse the appliance or mains cord in water.
The plug and socket connection of the appliance must not come into contact with liquids.
Please note the special information on cleaning in the instructions.

Warning

Hazard due to magnetism!

The appliance contains permanent magnets which may affect electronic implants, e.g. heart pacemakers or insulin pumps. Persons with electronic implants should keep a minimum distance of 10 cm from the appliance and the water tank when removed.

Warning

Risk of suffocation!

Do not let children play with packaging material. Store small parts safely as they can be easily swallowed.

Warning

Risk of burns!

The milk system becomes very hot. After use, allow it to cool down first before touching it.
After use, surfaces such as the cup warmer may still be hot for a certain period.
- Freshly prepared beverages are very hot. Leave to cool a little if necessary.

Warning

Risk of injury!

• Improper use of this appliance may result in injury.
• Do not reach into the grinding unit.

Warning Fire hazard!

The appliance will become hot.
- Never operate the appliance in a cupboard.

Environmental protection

Saving energy

If the appliance is not being used, switch it off.
Set the interval for automatic switch-off to the smallest value.
If possible, do not interrupt coffee or milk froth dispensing. Stopping a process prematurely results in higher energy consumption and the drip tray fills up more quickly.
- Descale the appliance regularly to avoid a build-up of limescale. Limescale residue results in higher energy consumption.

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly manner.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Please ask your dealer about current disposal routes.

Getting to know your appliance

This section provides an overview of the scope of delivery, the assembly and the components of your appliance. It also introduces you to the different controls.

Note: Depending on the appliance model, individual details and colours may differ.

How to use these instructions:

The cover pages of the operating instructions can be folded out towards the front. The illustrations are identified using numbers that are referred to in the operating instructions. Example: Fig. 1

Included in delivery

Fig. 1

A Fully automatic coffee machine
B Water hardness testing strip
C Instruction manual
D Milk frother

Assembly and components

Fig. 2

1 On / off button (stand-by mode)
2 Display
3Control panel
4 Handle of milk frother
5 Outlet system for coffee, height adjustable
6 Milk frother (holder, frother, cover), height adjustable
7 Drip tray (coffee grounds container, drip grate, drip plate, float)
8 Door of brewing chamber
9Rating plate
10Brewing unit
11Aroma lid
12 Bean container
13 Rotary selector for setting grinding level
14 Cover for water tank
15Water tank
16 Cup warmer

Controls

By touching the fields, you can e.g. select and start making a drink or adjust the coffee strength.

Button Meaning
○	Switch the appliance on and off The appliance rinses automatically when it is switched on and off. The appliance is not rinsed if: ■ it is still warm when switched on, or ■ coffee was not dispensed before the appliance was switched off. The appliance is ready for use when the LEDs of the buttons for selecting drinks light up in the control panel. The appliance has automatic switch-off. → "Selecting automatic switch-off" on page 43
Espresso	Dispensing Espresso
Caffe Crema	Dispensing Caffe Crema or display navigation “<” (back without saving).
Cappuccino	Dispensing cappuccino or display navigation “▼” (navigate down).
Latte Macchiato	Dispensing latte macchiato or display navigation "ok" (confirm and save).
Milk	Frothing up milk
○○○	Coffee strength Adjusting the coffee strength → "Adjusting beverage settings" on page 40
Calc'nClean	Start the service programme Flashes when the service programme needs to be performed. → "Calc'nClean service programme" on page 47
○	Make 2 Espresso or 2 Caffe Crema at the same time. Position the cups next to one another under the coffee dispenser. → "Operating the appliance" on page 38
○○	The fully automatic coffee machine has a cup warmer that can be switched on or off manually with the button. When the cup warmer is on, the button lights up. Warning Risk of burns! The cup warmer becomes very hot! Note: For optimal cup warming, place them with the base on the cup warmer.
Display
	Lights up when the water tank needs to be topped up with water, the water tank is not inserted, or the water filter needs to be changed. A message appears on the display.
	Lights up when trays need to be emptied. Flashes when door of brewing chamber is open.
	Espresso
is continuously lit	Ready to use, selection possible
is pulsing	Dispensing underway
is flashing	Waiting for operation, e.g. with Calc'nClean
off	Not available

Display

The display 2 shows the selected drinks, settings and setting options, as well as messages about the appliance's operating status.

The display also prompts the user to perform certain actions.

The individual steps for performing the action are shown in the display.

If the action required has been carried out, e.g. "Fill water tank", the corresponding message will disappear.

Accessories

The following accessories are available from retailers or from customer service:

Accessory Order number

	Retail Customer service
Cleaning tablets	TCZ8001N 00311807
Dscaling tablets	TCZ8002N 00576693
Water filter	TCZ7003 00575491
Care set	TCZ8004 00576331

The contact data for customer service in all countries can be found at the back of these instructions.

Before using for the first time

In this section, you will learn how to commission your appliance.

Note: Only use the appliance in frost-free areas. If the appliance was transported or stored at temperatures below 0^ , you must wait for at least 3 hours before using it.

Installing and connecting the appliance

1. Remove any protective plastic film.
2. Place the appliance on a level, water-resistant surface which can bear the weight.
3. Using the mains plug, connect the appliance to an earthed socket that has been correctly installed.

Note: After plugging in, always wait (approx. 5 seconds).

Commissioning the appliance

Attaching milk frother

Fig. 3

1. Remove milk frother parts from the bag.
2. Assemble milk frother.
3. Attach the milk frother on the front of the appliance.

Filling the bean container

This appliance can be used to make coffee drinks from coffee beans.

1. Open the lid [11] of the bean container [12].
2. Pour in coffee beans.
3. Close the lid again.

Notes

• Coffee beans that have been glazed or caramelised or that contain other sugary additives block the brewing unit. Only use pure bean mixes that are suitable for use in fully automatic espresso or coffee machines.
  The coffee beans are freshly ground for each brewing process.
• Keep the coffee beans sealed and stored in a cool place to maintain optimum quality.
• Coffee beans can be stored in the bean container for a number of days without losing their aroma.

Filling the water tank

Important: Fill the water tank with fresh, cold, still water on a daily basis. Prior to operation, check whether the water tank has been sufficiently filled.

1. Carefully remove the cover of the water tank.
2. Use the handle to remove the water tank and then rinse out.
3. Fill the water tank with water up to the "max" marking.
4. Put the water tank back in the holder again, keeping it straight, and fit the cover of the water tank.

Setting the language

1. Switch on the appliance with the button. The preset language appears in the display.
2. Touch the "▼" button Cappuccino repeatedly until the required language appears on the display.
3. Touch the "ok" button Latte Macchiato to confirm the setting.

The appliance rinses and is ready to use when "Choose beverage" appears in the display.

Notes

Language selection only appears automatically when the appliance is switched on for the first time.
You can change the language at any time. "Settings" on page 43

General information

The factory settings of the fully automatic coffee machine are programmed for optimal performance.

The appliance switches off automatically after a specific time.
Whenever a button is pressed, a signal sounds. It can be switched off. "Settings" on page 43
- When the appliance is used for the first time, after running a service programme or has not been operated for a long period, the first beverage will not have the full aroma and should not be consumed.
After commissioning the appliance, you will only achieve a suitably thick and stable "crema" after the first few cups have been dispensed.
If the appliance is in use for a long period of time, water droplets will form on the ventilation slots. This is normal.
Escaping steam is not a fault but due to the design of the machine.

Before using your new appliance, you should check and select the water hardness. "Settings" on page 43

Operating the appliance

In this section, you will learn how to make beverages with coffee and milk. It contains information about settings, water filters and adjustment of the grinding level, in addition to frost protection.

Note: Freshly prepared beverages may be very hot.

Preparing coffee using freshly ground beans

You can choose between Espresso and Caffe Crema. "Preparing drinks with milk" on page 39

The appliance is switched on. The water tank and bean container have been filled.

1. Place a cup under the outlet system.
2. Touch repeatedly to select the required coffee strength.
3. Touch the Espresso or Caffe Crema button.

The coffee is brewed and then dispensed into the cup.

Note: To stop dispensing the drink before the end, touch Espresso or Caffe Crema again.

Preparing drinks with milk

This appliance has a milk frother. You can make drinks of coffee with milk or froth up milk.

Tip: You can also use plant-based alternatives to milk, e.g. soya milk.

Notes

The quality of the milk froth depends on the type of milk or the plant-based alternative used.
Dried milk residues are difficult to remove so always perform cleaning. "Daily care and cleaning" on page 45

Warning

Risk of burns!

The milk frother gets very hot. Hold only by the handle. After use, let it cool down first before touching it.

Coffee drinks with milk

You can choose between cappuccino and latte macchiato. When doing so, please check the position of the coffee dispenser and milk frother.

Cappuccino

Latte Macchiato

The appliance is switched on. The water tank and bean container have been filled.

The milk frother is installed.

1. Fill a large cup or a large glass with approx. 100ml milk for cappuccino and approx. 150ml milk for latte macchiato.
2. Place a cup or a glass under the outlet system.
3. Push the coffee dispenser and milk frother right down.
4. Touch repeatedly to select the required coffee strength.
5. Touch the Cappuccino or Latte Macchiato button.

The milk is first frothed up in the cup or glass. The coffee is then brewed and dispensed into the cup or glass.

Note: To stop current dispensing of the drink before the end, touch Cappuccino or Latte Macchiato again.

Frothing up milk

The appliance is switched on. The water tank has been filled.
The milk frother is installed.

1. Fill a large cup or a large glass with approx. 100ml milk.
2. Place a cup or a glass under the outlet system.
3. Push the coffee dispenser and milk frother right down.
4. Touch the Milk button. The milk is frothed up.

Note: To stop the process before the end, touch Milkagain.

Adjusting beverage settings Preparing two cups at once

Before making a drink, you can select dispensing of two cups at once.

Touching switches the function on or off.

"Double cup on" or "Double cup off" lights up in the display for 5 seconds.

The Double cup function is only possible for Espresso and Caffe

Crema; the buttons light up. Dispensing other drinks is not possible while the Double cup function is switched on.

Notes

The drinks are prepared in two steps (two grinding operations). Please wait until the process is fully completed.
If no button is pressed within 90 seconds, the appliance automatically switches to the setting "Double cup off".

Coffee strength

Before making a drink, you can adjust the coffee strength:

To do so, touch to select the strength you require.

●	very mild
●●	mild
●●●	regular
●●●●	strong
●●●●●	very strong

Note: The coffee strength selected is then active for all drinks made with coffee.

Filling level

You can adjust the filling level of your drinks.

Press and hold Espresso or Caffe Crema for 3 seconds.

Dispensing takes place, with the button selected flashing.

Progress is shown on the display:

Once the required filling level is reached, touch the button selected to stop. The new filling level is only apparent after the next drink is dispensed.

Note: The filling level can be selected either for Espresso (25 - 60 ml) or Caffe Crema (80 - 200 ml). A minimum quantity is always brewed: Espresso approx. 25 ml and Caffe Crema approx. 80 ml.

Frothing time

You can adjust the frothing time of your drinks.

Press and hold Cappuccino, Latte Macchiato or Milk for 3 seconds.

The milk is frothed up, and the button selected flashes.

Progress is shown on the display:

Once the required frothing time is reached, touch the button selected to stop.

Note: Setting the frothing time has no impact on the amount of coffee.

Setting the grinding level

This appliance features an adjustable grinder. This enables the grinding level of the coffee to be individually changed.

Warning

Risk of injury!

Do not reach into the grinding unit.

Caution!

The appliance may be damaged! Only adjust the grinding level when the grinder is running!

When the grinder is in operation, use the rotary selector 13 to set the grinding level.

Finer grinding level: turn anticlockwise. (Fig. a)
Coarser grinding level: turn clockwise. (Fig. b)

Notes

The new setting will not become apparent until after the second cup of coffee.
- Set a finer grinding level with dark-roasted coffee beans and a coarser grinding level with lighter coffee beans.

Water filter

Fig. 7

A water filter lessens limescale deposits and reduces impurities in the water. The appliance also does not need to be descaled so often. Water filters are available from retailers or from customer service.

If a water filter is inserted, the appliance will show when this needs to be changed. The display shows the relevant prompt.The symbol will light up.

Inserting or replacing a water filter

A new water filter must be rinsed before it can be used.

The appliance is switched on. The water tank has been filled.

1. Simultaneously hold down and Calc'nClean for at least 3 seconds.
2. Touch the "▼" button Cappuccino repeatedly until "W. hardness" appears.
3. Confirm by pressing the "ok" button Latte Macchiato.
4. Press the "▼" button Cappuccino repeatedly until "Water filter" appears.
5. Confirm by pressing the "ok" button Latte Macchiato.

The display shows "Filter act".

1. Immerse the water filter (opening facing up) in a container filled with water until no more air bubbles rise to the surface.
   →Fig.7
2. Then press the water filter firmly into the empty water tank.
3. Fill the water tank with water up to the "max" marking.
4. Place a container with a capacity of 1.0 litre under the outlet.

5. Touch the "ok" button Latte Macchiato to save the setting and start rinsing.

6. Touch the < button Caffe Crema to exit the menu.

7. Then empty the container. The appliance is ready for use again.

Removing the water filter

If the water filter has been removed and no new one inserted, please select the appropriate water hardness. "Setting the water hardness" on page 44

Frost protection

To prevent frost damage during transportation and storage, completely empty the appliance beforehand.

Info: The appliance must be ready for use and the water tank filled.

1. Place a large container under the outlet of the milk frother and push the frother down.
2. Press and hold the Milk button for at least 5 seconds. The LED in the button flashes, and the appliance now heats up.
3. As soon as steam escapes from the milk frother, remove the water tank.
4. Allow the appliance to cool down. Wait until "Water tank empty" appears.
5. Use the button to switch the appliance off.
6. Empty the water tank and the drip tray and thoroughly clean the appliance.

The appliance can now be transported or stored.

Note: The brewing unit is now secured and cannot be removed.

Settings

This appliance has different factory settings. You can customise the settings on the appliance.

Note: If no button is pressed within 90 seconds, the appliance switches to "Choose beverage" without saving. The previous setting remains unchanged.

You can select the following settings:

Automatic switch-off

The appliance switches off automatically at a specific time after the last button was pressed. This time can be selected, with settings from 15 minutes to 4 hours possible here.

1. Simultaneously hold down and Calc'nClean for at least 3 seconds.
2. Touch the "▼" button Cappuccino repeatedly until "Auto Stand-by" appears.
3. Confirm by pressing the "ok" button Latte Macchiato. The factory settings are activated, the language selection appears.
4. Touch the "▶" button Cappuccino and select the time. The following settings are possible:
5. after 15 min.
6. after 30 min. (factory setting)
7. after 1 hour
8. after 2 hours
9. after 4 hours
10. Confirm by pressing the "ok" button Latte Macchiato. The factory settings are activated, the language selection appears.
11. Touch the << button Caffe Crema to exit the menu.

Switching the audible signal on/off

Whenever a button is pressed, an audible signal sounds.

This can be switched on or off.

1. Simultaneously hold down and Calc'nClean for at least 3 seconds.
2. Touch the "▼" button Cappuccino repeatedly until "Sound" appears.
3. Confirm by pressing the "ok" button Latte Macchiato. The factory settings are activated, the language selection appears.
4. Touch the "▼" button Cappuccino and select "Sound on" or "Sound off".
5. Confirm by pressing the "ok" button Latte Macchiato. The factory settings are activated, the language selection appears.
6. Touch the < button Caffe Crema to exit the menu.

Setting the language

1. Simultaneously hold down and Calc'nClean for at least 3 seconds.
2. Touch the "▼" button Cappuccino repeatedly until "Language" appears.
3. Confirm by pressing the "ok" button Latte Macchiato. The factory settings are activated, the language selection appears.
4. Touch the "▼" button Cappuccino and select the required language.
5. Confirm by pressing the "ok" button Latte Macchiato. The factory settings are activated, the language selection appears.
6. Touch the < button Caffe Crema to exit the menu.

en Settings

Setting the water hardness

It is important to set the water hardness correctly so that the appliance indicates in good time when the descending programme should be run. The preset water hardness is level 4.

You can check the water hardness using the enclosed test strip or by asking your local water supplier.

1. Briefly immerse the enclosed test strip in fresh tap water, leave it to drip and read off the result after 1 minute.
   The number of fields on the test strip that change colour indicate the water hardness level.
2. Simultaneously hold down and Calc'nClean for at least 3 seconds.
3. Touch the "▼" button Cappuccino repeatedly until "W. hardness" appears.
4. Touch the "ok" button Latte Macchiato and confirm.
5. Touch the "▼" button Cappuccino and select the water hardness. The following settings are possible:

-W.hardness1
-W.hardness2
-W.hardness3
-W.hardness4(factory setting)
Water filter (when used)
- H2O-softener (setting if water softener available)

1. Touch the "ok" button Latte Macchiato to save the setting.
2. Touch the < button Caffe Crema to exit the menu.

The table shows the allocation of the levels to the different degrees of water hardness:

Setting Degree of water hardness German (^) French (^)

1	1-7	1-13
2	8-14	14-25
3	15-21	26-38
4	22-30	39-54

Subsequent changes to the water hardness can be made at any time.

Note: When using the water filter (see section "Accessories"), proceed as follows "Water filter" on page 42.

Factory reset

If you set the appliance back to the factory settings, you will lose your own settings.

1. Simultaneously hold down and Calc'nClean for at least 3 seconds.
2. Touch the "▼" button Cappuccino repeatedly until "Factory reset" appears.
3. Confirm by pressing the "ok" button Latte Macchiato.

The factory settings are activated, the language selection appears.

1. Touch the "▼" button Cappuccino repeatedly until the required language appears on the display.
2. Touch the "ok" button Latte Macchiato to confirm the setting. The appliance rinses and is ready to use when "Choose beverage" appears on the display.

Daily care and cleaning

With good care and cleaning, your appliance will remain fully functioning for a long time to come. In this section, you will learn how to correctly clean and care for your appliance.

Warning

Risk of electric shock!

Before cleaning the appliance, pull out the mains plug. Never immerse the appliance in water. Do not use a steam cleaner.

Cleaning agent

Please observe the following information to ensure that the different surfaces are not damaged by using the wrong type of cleaning agent.

Do not use:

Harsh or abrasive cleaning agents.
Any cleaning agents containing alcohol or spirits.
Hard scouring pads or sponges.

Notes

• New sponge cloths may contain salts. Salts can cause rust film on stainless steel. Wash new sponge cloths thoroughly before use.
  Always remove any limescale, residues of coffee or milk, cleaning or descending solution immediately. This residue may cause corrosion.

Caution!

Not all of the appliance's components can be cleaned in the dishwasher.

Not dishwasher-safe:

Water tank

Cover for water tank

Aroma lid

Brewing unit

Drip tray

Dishwasher-safe:

Drip plate

Drip grate

Coffee grounds container

Float

Milk frother

Cover for milk frother

Cleaning the appliance

1. Wipe down the outside of the appliance with a soft, damp cloth.
2. Clean the control panel using a micro-fibre cloth.
3. Wipe down the coffee dispenser if required after dispensing each beverage.

Notes

If the appliance is cold when switched on or if it is switched off after dispensing coffee, it rinses automatically. The system is therefore self-cleaning.
If the appliance has not been used for a long period of time (e.g. while you are on holiday), clean the entire appliance thoroughly, including the milk frother, trays and brewing unit.

Cleaning the drip tray and coffee grounds container

Fig. 5

Note: The drip tray and coffee grounds container should be emptied and cleaned every day in order to prevent deposits. With frequent use also empty from time to time, as soon as the float is clearly visible, or the relevant message appears in the display.

1. Open the door.
2. Pull the drip tray with the coffee grounds container forwards and out.
3. Remove the drip plate with grate.
4. Empty and clean the drip tray and coffee grounds container.
5. Wipe out the inside of the appliance (area of drip tray).

Cleaning the milk system

The milk system must be cleaned after each use to remove residues.

Warning

Risk of burns!

The milk frother gets very hot. Hold only by the handle. After use, let it cool down first before touching it.

1. Fill a glass half-full with water and place under the outlet system.
2. Push the milk frother right down.
3. Touch the Milk button to clean the milk system.
4. Push the milk frother right up and allow it to cool down.
5. Dismantle the milk frother into its individual parts and clean thoroughly. Fig. 6
6. Dry the individual parts, reassemble and fit back onto the appliance.

Notes

To stop the process before the end, touch Milk again.
All parts of the milk system should be cleaned in the dishwasher. Detergent residues in the milk system must be thoroughly removed following the rinsing process.

Cleaning the brewing unit

Fig. 4, Fig. 5

In addition to automatic cleaning, the brewing unit should be removed regularly for cleaning.

Caution!

Clean the brewing unit without detergent or products containing vinegar or acid and do not place in the dishwasher.

Remove the brewing unit:

1. Switch off the appliance.
2. Open the door to the brewing chamber.
3. Remove the coffee grounds container.
4. Push the red lever up, grasp the brewing unit by the handle and pull forwards carefully.
5. Rinse the brewing unit thoroughly under warm, running water.
6. Clean the interior of the appliance thoroughly with a damp cloth, removing any coffee residues.
7. Allow the brewing unit and the interior of the appliance to dry.

Insert the brewing unit:

1. Hold the brewing unit only by the handle.
2. Push the red lever up, position the brewing unit underneath and slide back as far as it will go. The lever must snap into place.
3. Insert the coffee grounds container again and close the door.

Important: If the brewing unit has not been inserted, or the brewing unit or drip tray not inserted correctly, it will not be possible to close the door.

Service programme

Every so often - with the exact frequency depending on water hardness and usage - the Calc'nClean button will light up. The display shows "Calc'nClean required".

The appliance should be immediately cleaned and descaled using the programme.

Notes

• Important: If the appliance is not cleaned and descaled in good time, it may be damaged.
• Important: If the appliance is not descaled and cleaned in time, it will be locked. The display shows "Device locked"
• If the appliance is locked, it can only be operated again once the service programme has been carried out.
  Caution! For each of the service programmes, use Calc'nClean descaling and cleaning agents as described in the instructions and observe the (relevant) safety information.
  Do not drink the liquids.
• Never use citric acid, vinegar or any vinegar-based agents to descale the appliance.
  For cleaning and descending, only use the tablets intended for such purposes. They have been specially developed for this appliance, and new stocks can be ordered through customer service. "Accessories" on page 36
• Never insert descending tablets or other products into the brewing unit.
• Never interrupt the service programme.
  Prior to starting a service programme, remove, clean and re-insert the brewing unit. Clean the milk frother.

At the end of a service programme, wipe down the appliance using a soft, damp cloth to immediately remove any descaler residue. This residue may cause corrosion.
- New sponge cloths may contain salts. Salts can cause rust film on stainless steel, so cloths must always be washed out thoroughly before use.
Using a water filter increases the intervals until a service programme needs to be performed.
If the service programme is interrupted, e.g. by a power failure, Calc'nClean and will light up on the display. Proceed as described in the section calc'nClean from item 10.

Starting Calc'nClean

Duration: approx. 40 minutes

1. Press and hold the Calc'nClean button for approx. 5 seconds.
   symbol lights up.
2. Open the door, remove the drip tray and coffee grounds container and empty.
3. Remove and clean the brewing unit.
4. Place a Bosch cleaning tablet in the brewing unit and re-insert the unit.

en Service programme

1. Re-insert the drip tray and coffee grounds container and close the door.
   symbol lights up.
2. Remove the water filter (if there is one).
3. Pour 0.5 litres of lukewarm water into the empty water tank up to the mark and dissolve a Bosch descaling tablet in it.
4. Re-insert the water tank and place a large container (approx. 1 litre) under the outlet system.
5. Calc'nClean flashes, touch Calc'nClean.

The programme starts, cleans and descales the appliance. Calc'nClean pulses. Duration approx. 20 minutes.

symbol lights up.

1. Empty the container, open the door, empty the drip tray and re-insert.
2. Close the door and place a container under the outlet system.
   symbol lights up.
3. Clean the water tank and replace the water filter (if removed). Fig. 7
4. Fill with fresh, still water up to the "max" mark. Place the container under the outlet system again.
5. Calc'nClean flashes, touch Calc'nClean.

The programme starts and then cleans and rinses the appliance. Calc'nClean pulses.

symbol lights up.
15. Empty, clean and re-insert the drip tray and coffee grounds container. The programme has finished. The appliance is ready for use again.

Trouble shooting

Faults often have simple explanations. Before calling the customer service,

please refer to the fault table and attempt to correct the fault yourself.

Please read through the safety information at the beginning of these instructions.

Fault table

Problem Reason Remedial action
The appliance no longer responds.	Fault in the appliance. Pull out the mains plug, wait 5 seconds, plug it back in.
Coffee or milk froth quality var-ies considerably.	Build-up of limescale in the appliance.	Descale the appliance in accordance with the instructions.
The individually selected per-cup quantity is not reached. Coffee dispensing slows to a trickle or stops completely	The grinding level is too fine. Set a coarser grinding level.
	Heavy build-up of limescale in the appliance.	Descale the appliance as described in the instructions.
	Air in the water filter. Immerse the water filter in water until no more air bubbles escape, then insert the filter again.
The quality of the milk froth var-ies.	The quality of the milk froth depends on the type of milk or the plant-based alternative used.	Optimise the result by selecting your milk or plant-based alternative as appropriate.
No coffee dispensed, only water.	An empty bean container is not detected by the appliance.	Add coffee beans Note: The appliance will adjust to the coffee beans on the next dispensing process.
	The coffee shaft on the brewing unit is blocked.	Clean the brewing unit. → "Cleaning the brewing unit" on page 46
	Beans are not falling into the grinding unit (beans too oily).	Gently tap the bean container. Possibly change the type of coffee. When the bean container is empty, wipe it with a dry cloth.
Coffee has no "crema". Unsuitable type of coffee. Use a type of coffee with a higher proportion of robusta beans.
			The beans are no longer freshly roasted.	Use fresh beans.
			The grinding level is not suitable for the coffee beans.	Set a finer grinding level.
The coffee is too "acidic". Grinding level set too coarse. Set a finer grinding level.
			Unsuitable type of coffee. Use a darker roast.
The coffee is too "bitter".	Coffee is ground too fine.	Set a coarser grinding level.
	Unsuitable type of coffee. Change the type of coffee.
The coffee tastes "burnt".	Coffee is ground too fine.	Set a coarser grinding level.
	Unsuitable type of coffee. Change the type of coffee.

en Trouble shooting

Milk/blended milk drinks too hot.Milk froth too thin, loud sucking noise.	Too little milk in glass or cup. Use more milk or adjust frothing time.
Milk/blended milk drinks too cold.	Too much milk in glass or cup. Use less milk or adjust frothing time.
No milk/milk froth dispensed.	The milk frother is soiled.The milk frother is not inserted in the milk.	Clean the milk frother in the dish-washer.→ "Cleaning the milk system" on page 46Use more milk, check whether the milk frother is inserted in the milk. Slide the outlet system right down.
The water filter does not stay in position in the water tank.	The water filter is not mounted correctly.	Immerse the water filter into water until no more air bubbles escape; insert the filter again.Firmly press the water filter straight down into the tank connection.
Water dripped onto the inner floor of the appliance when the drip tray was removed.	Drip tray removed too early. Wait a few seconds after the last drink was dispensed before removing the drip tray.
The brewing unit cannot be removed.	The brewing unit is not in the removal position (e.g. frost protection activated).	Switch the appliance on again.
The appliance cannot be operated, display messages changing.	The appliance is in demo mode. Hold the按钮 for at least 5 seconds to deactivate demo mode.
The grinder will not start. The appliance is too hot. Wait 1 hour so the appliance can cool down.
Display shows "Close door" despite door closed.	The door is not properly closed. Press the door firmly closed.
	The appliance is too hot. Wait 1 hour so the appliance can cool down.
Display shows: "Empty trays" despite empty drip tray - what to do?	Emptying is not detected when the appliance is off.	When the appliance is switched on, remove and re-insert the drip tray.
Display shows "Fill water tank" despite full water tank.	Water tank wrongly inserted. Insert water tank correctly.
	Carbonated water in the water tank.	Fill the water tank with fresh tap water.
	Float is stuck in the water tank. Remove the water tank and clean thoroughly.
	New water filter not rinsed according to the instructions.	Rinse the water filter according to the instructions and then switch on.
	Air in the water filter. Immerse the water filter (opening up) in water until no more air bubbles escape; insert the filter again. → "Inserting or replacing a water filter" on page 42
	Water filter is old. Insert a new water filter.
	Limescale deposits in the water tank can block up the system.	Thoroughly clean the water tank and start calc'nClean. → "Calc'nClean service programme" on page 47
Display shows "Fill water tank" and LEDs flashing.	Water tank is missing or not inserted correctly.	Insert water tank correctly.
	The pipe system in the appliance is dry.	Fill the water tank with fresh tap water. Do not fill with carbonated water.
	Air in the water filter. Immerse the water filter (opening up) in water until no more air bubbles escape; insert the filter again.
Display shows "Clean brewing unit".	Brewing unit is soiled. Clean the brewing unit.
	The brewing unit's mechanism is stiff.	Clean the brewing unit. → "Daily care and cleaning" on page 45
Display shows "Incorrect voltage".	Incorrect voltage in building. Only operate the appliance at 220V-240V.
Display shows "Appliance too cold".	The ambient temperature is too cold.	Operate the appliance at temperatures >5 °C.
Display shows "Restart appliance", LEDs flashing.	Brewing unit very heavily soiled or brewing unit cannot be removed.	Switch the appliance off and back on again. Clean brewing unit if possible.
Display shows "Restart appliance", LED does not light up.	Fault in the appliance. Restart appliance.
Display shows "Clean/fill water tank", calc'nClean and light up.	The descaling process has been interrupted.	Proceed as described in the section calc'nClean from item 10.
Display "calc'nClean" keeps on appearing.	The water is too hard. Insert water filter and activate according to the instructions. → "Water filter" on page 42
If you are unable to solve the problem, always call the hotline. You will find the telephone numbers at the back of these instructions

Customer service

Technical data

Power connection (voltage - frequency)	220-240 V ~, 50/60 Hz
Power rating 1300 W
Maximum static pump pressure 15 bar
Maximum water tank capacity (without filter) 1.3 l
Maximum capacity of the coffee bean container ≈ 250 g
Length of the power cable 100 cm
Dimensions (H x W x D) 37.3 x 24.9 x 42.8 cm
Weight, empty approx. 8-9 kg
Type of grinder Ceramic/steel

E number and FD number

When calling us, please give the full product number (E no.) and the production number (FD no.) so that we can provide you with the correct advice. These numbers can be found on the rating plate 9. ( Fig. 2)

To save time, you can make a note of the data for your appliance and the telephone number for customer service here, should this be required.

E no.

FD Number

Customer service

The contact data for customer service in all countries can be found at the back of these instructions.

Guarantee

The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee. Changes reserved.

Table des matieres

Call rates depend on the network used

PL 801 191 534

CZ 0251095546

PT 214250730

DE 091170440040

RO 021 203 9748

DK 44898018

RU 88002002961

EE 06278730

SE 0771 11 22 77 (local rate)

ES 976305713

SK [phone]

FI 0207510705

TR 4446333

Calls charged at local or mobile rate

XS 0113537008

GR 18182 (Aotikxptwn)

HR 015520888

HU +06 80 200 201

IE 014502655

Calls charged at local ore mobile rate

DE Deutschland, Germany

AE United Arab Emirates,

BSH Home Appliances FZE

Round About 13, Plot Nr MO-0532A

Jebel Ali Free Zone - Dubai

Tel.:[phone]

mailto:[e-mail]

www.bosch-home.com/ae

AL Republika e Shqiperise, Albania

ELEKTRO-SERVIS sh.p.k

Rr. Shkelqim Fusha, Selite,

Pallati "Matrix Konstrukturson",

Kati 0 dhe +1

1023 Tirane

Tel.: [phone], -131

Fax:[phone]

[e-mail]

EXPERT SERVIS

Rruga e Kavajes,

Kulla B Nr 223/1 Kati I

1023 Tirane

Tel.: [phone]

Tel.: [phone]

Fax:[phone]

Cel: [phone]

mailto:[e-mail]

BSH Home Appliances Pty. Ltd

Gate 1, 1555 Centre Road

Clayton, Victoria 3168

Tel.: [phone]*

Fax:[phone]

mailto:[e-mail]

www.bosch-home.com.au

*Mo-Fr: 24 hours

BA Bosna i Hercegovina, Bosnia-Herzegovina

"HIGH" d.o.o.

Gradaccaka 29b

71000 Sarajevo

Tel./Fax: [phone]

mailto:[e-mail]

BE Belgique,BelgiB,Belgium

BSH Home Appliances S.A. - N.V.

Business center FPI, floor 5

CherniyrahBlvd.51B

1407 Sofia

Tel.: [phone]

mailto:[e-mail]

www.bosch-home.bg

BH Bahrain,

Khalaifat Est

P.O.Box 5111

Manama

Tel:[phone]

mailto:service@khalalifat.

BY Belarus, Genapycb

OOO BCX BbITOBa TeXnka

Ten.: 4957372961

mailto:[e-mail]

CH Schweiz, Suisse,

To arrange an engineer visit, to order

spare parts and accessories or for

product advice please visit

www.bosch-home.co.uk

or call

Tel:[phone]

*Calls are charged at the basic rate, please

check with your telephone service provider for

exact charges

GR Greece, EAAAC

BSH Ikiakes Siskeves A.B.E.

Central Branch Service

17 km E.O. Athinon-Lamias &

Potamou 20

14564 Kifisia

Tnλeφωv:2104277701

TnAeouo:181 82

mailto: [e-mail]

www.bosch-home.gr

HK Hong Kong, 香港

BSH Home Appliances Limited

Unit 1 & 2, 3rd Floor

North Block, Skyway House

3 Sham Mong Road

Tai Kok Tsui, Kowloon

Hong Kong

Tel.: [phone] (HK)

Toll free 0800 863 (Macao)

Fax:[phone]

mailto:[e-mail]

www.bosch-home.com/hr

HU Magyarorszag, Hungary

www.bosch-home.com/hu

IE Republic of Ireland

BSH Home Appliances Ltd.

M50 Business Park

Ballymount Road Upper

Walkinstown

Dublin 12

To arrange an engineer visit, to order

spare parts and accessories or for

product advice please call

Tel:[phone]

www.bosch-home.ie

• Calls are charged at the basic rate, please

check with your telephone service provider

for exact charges

IL Israel

C/S/B/ Home Appliance Ltd.

1, Hamasger St.

North Industrial Park

Lod, 7129801

Tel:[phone]

Fax:[phone]

mailto:[e-mail].

www.bosch-home.co.il

IN India, Bhārat,

BSH Household Appliances Mfg. Pvt. Ltd.

Arena House, Main Bldg, 2nd Floor.

Plot No. 103, Road No. 12

MIDC, Andheri East

Mumbai 400 093

Toll Free 1800 266 1880*

www.bosch-home.com/in

*Mo-Sa: 8.00am to 8.00pm

(exclude public holidays)

IS Iceland

Smith & Norland hf.

Noatuni 4

105 Reykjavik

Tel:[phone]

Fax: [phone]

www.sminor.is

IT Italia, Italy

www.bosch-home.com/it

KZ Kazakhstan, Ka3akctah

IP Anackiy A.N. PTN-Service

Kuyshi Dina str 23/1 N3

Astana

Tel:[phone]

mailto: [e-mail]

Technodom Service

Utegen Batira str.73

480096 Almaty

Tel:[phone]

mailto:[e-mail]

www.technodom.kz

Kombitechnocentr

Zhambyl st. 117

480096 Almaty

Tel.[phone]

mailto:[e-mail]

www.cts.kz

TOO Evrika Service

Shimkent, Riskulova 22.

Shimkent 160018

Tel:[phone]

mailto:[e-mail]

www.evrika.com

AV SERVICE

Abulhair hana Str.51

Uralsk 090000

Tel:[phone]

mailto:[e-mail]

www.avservice.kz

LB Lebanon.

Teheni, Hana & Co

Boulevard Dora 4043 Beyrouth

P.O.Box 90449

Jdeideh, 1202 2040

Tel:[phone]

mailto:[e-mail]

LT Lietuva, Lithuania

Senuku prekybos centras UAB

Jonavos g.62

44192 Kaunas

Tel.: [phone]

Fax:[phone]

www.senukai.it

UAB "AG Service"

R. Kalantos g. 32

52494 Kaunas

Tel.: [phone]

Fax:[phone]

mailto:[e-mail]

www.agservice.it

Baltic Continent Ltd.

Luk\$i g.23

09132 Vilnius

Tel. [phone]

Fax:[phone]

mailto:[e-mail]

www.balticcontinent.it

UAB Emtoservis

Savanoriu pr. 1 (Centrine bustine)

03116 Vilnius

Tel:[phone]

Fax:[phone]

mailto:[e-mail]

www.emtoservis.it

LU Luxembourg

S.R.L. "Rialto-Studio"

yn. Lycema 98

2012 KluinheB

ren./paKc:022238180

mailto:[e-mail]

ME Crna Gora, Montenegro

Elektronika komerc

MK Macedonia, MaKeDoHnJa

GORENEC

Jane Sandanski 67 lok.3

1000 Skopje

Tel.: [phone]

Mobil 070 233 689

mailto:[e-mail]

MT Malta

Oxford House Ltd.

Notable Road

Mriehel BKR 14

Tel.: [phone]

Fax:[phone]

www.oxfordhouse.com.mt

MV Raajjeyge Jumhooriyyaa, Maledives

Intel Investments

Ma. Maadheli, Majeedhee Magu

Male

Tel:[phone]

mailto:mohamed.zuhuree@

intel.com.mv

NL Nederlande, Netherlands

Unit F2.4 Orbit Drive

Mairangi Bay

Auckland 0632

Tel.: [phone]*

Fax:[phone]

mailto:[e-mail]

www.bosch-home.co.nz

• Mo-Fr: 8.30am to 5.00 pm

(exclude public holidays)

PL Polska, Poland

SA Kingdom Saudi Arabia,

Abdul Latif Jameel Electronics

and Airconditioning Co. Ltd.

BOSCH Service centre.

Kilo 5 Old Makkah Road

(Next to Toyota), Jamiah Dist.

P.O.Box 7997

Jeddah 21472

Tel:[phone]

mailto:[e-mail]

www.alelectronics.com.sa

SE Sverige, Sweden

BSH Home Appliances AB

Landsvagen 32

169 29 Solna

Tel.: [phone] local rate

Tel.: [phone] local rate

mailto:[e-mail]

www.bosch-home.se

SG Singapore, 新加坡

BSH Home Appliances Pte. Ltd

Block 4012, Ang Mo Kio Avenue 10

01-01 Techplace 1

Singapore 569628

Tel.: [phone]*

Fax:[phone]

mailto:[e-mail]

www.bosch-home.com.sg

• Mo-Fr: 8.30am to 7.00pm, Sa: 8.30am to 5.30pm

(exclude public holidays)

SI Slovenija, Slovenia

BSH Hišni aparati d.o.o.

Litostrojska 48

1000 Ljubljana

Tel:[phone]

Fax:[phone]

mailto:[e-mail]

www.bosch-home.com/si

SK Slovensko, Slovakia

Itai Thai Tower, 2034/31-39, 1st floor,

New Petchburi Road

Bangkapi, Huay Kwang

Bangkok, 10310

Tel. [phone]*

www.bosch-home.com/th

• Mo-Sa: 8.00am to 6.00pm

(exclude public holidays)

TR Türkiye, Turkey

BSH Ev Aletleri Sanayi

ve Ticaret A. S

Fatih Sultan Mehmet Mahallesi

Balkan Caddesi No: 51

34771 Umraniye, Istanbul

Tel.: [phone]

Fax [phone]

mailto:[e-mail]

www.bosch-home.com/tr

• Cagn merkezini sabit hatiardan

aramanin bedeli sehir icretlendime,

Cep telefonlarindan isekullanlan

BSH Home Appliances Private Limited

台北市內湖區洲子街80號11樓

11F., No.80, Zhouzi St., Neihu Dist.

Taipei City 11493

Tel.: [phone]

Fax:[phone]

mailto:[e-mail]

Service-General SH.P.K.

rr.Magjistralja Ferizaj Prishtine

70000 Ferizaj

Tel.: 00381 (0) 290 330 723

Tel.: [phone]

mailto:[e-mail]

XS Srbija, Serbia

BSH Kučni aparati d.o.o.

Milutina Milankovica br. 92

11070 Novi Beograd

Tel.: [phone]

Fax:[phone]

mailto:informacije.servis-sr@

bshq.com

www.bosch-home.rs

ZA South Africa

BSH Home Appliances (Pty) Ltd.

15th Road Randjespark

Private Bag X36, Randjespark

1685 Midrand-Johannesburg

Tel.: [phone]

Fax:[phone]

[e-mail]

www.bosch-home.com/zao

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BOSCH

HOME APPLIANCES

SERVICE

Looking for help?

You'll find it here.

Expert advice for your Bosch home appliances, need help with problems or a repair from Bosch experts.

Find out everything about the many ways Bosch can support you:

www.bosch-home.com/service

Contact data of all countries are listed in the attached service directory.

Bosch Home Appliance Group

P.O.Box830101

D-81701 Munich

Germany

www.bosch-home.com

8001119699

990110