EQ.9 extraKlasse TI907F01DE - Coffee maker SIEMENS - Free user manual and instructions
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USER MANUAL EQ.9 extraKlasse TI907F01DE SIEMENS
siemens-home.bsh-group.com/welcome
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Inhaltsverzeichnis

Störungen, was tun? .....31

Kundendienst .....34
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de Störungen, was tun?
Important safety information. . 37

Environmental protection .... 39
Saving energy .....39
Environmentally-friendly disposal . . . .39

Getting to know your appliance39
Included in delivery .....39
Assembly and components .....40
Controls 40

Accessories. 41

Before using for the first time . 42
Installing and connecting the appliance 42
Commissioning the appliance .....42

Operating the appliance.....44
Selecting a drink .....44
Preparing coffee using freshly ground beans. 45
Preparing coffee using ground coffee45
Preparing drinks with milk .....45
Dispensing hot water .....46
Adjusting beverage settings .....47
Setting the grinding level .....49
Cup warmer....49

Customising 50
Creating a user profile .....50
Editing or deleting user profile.....50
Saving individual drinks .....50

Childproof lock 51
Activating the child-proof lock .....51
Deactivating the child-proof lock . . . .51

Menu settings .....51
Changing settings 51
Starting the "Water filter" or "frost protection" programme. 53

Daily care and cleaning .....54
Cleaning agent 55
Cleaning the appliance. 55
Cleaning the milk system ..... 56
Cleaning the brewing unit. 56

Service programmes .....57
Rinse milk system 58
Descaling 58
Cleaning 59
calc'nClean.... 59

Trouble shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Technical data 63
E number and FD number..... 63
Guarantee 63

Intended use
Check the appliance for damage after unpacking it. Do not connect the appliance if it has been damaged in transport.
This appliance is intended for domestic use only.
Only use the appliance indoors at room temperature and up to 2000 m above sea level.

Important safety information
Please read carefully, follow and retain the operating instructions. When passing on the appliance, enclose these instructions.
This appliance can be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Keep children under 8 years of age away from the appliance and connecting cable and do not allow them to use the appliance. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 years and supervised.
Warning
Danger of electric shock!
■ The appliance may only be connected to a power supply with alternating current via a correctly installed socket with earthing. Ensure that the protective conductor system of the domestic electricity supply has been correctly installed.
■ Connect and operate the appliance only in accordance with the specifications on the rating plate. If the power cord of this appliance is damaged, it must be replaced by customer service.
- Do not use if the power cable or appliance is damaged. If a fault occurs, pull the mains plug or switch off the mains voltage immediately.
■ To prevent hazards, the appliance may be repaired by our customer service only.
■ Never immerse the appliance or mains cord in water.
Warning
Hazard due to magnetism!
The appliance contains permanent magnets which may affect electronic implants, e.g. heart pacemakers or insulin pumps. Persons wearing electronic implants must maintain a minimum distance of 10 cm from the appliance and from the following parts upon removal: milk container, milk system, water tank and brewing unit.
Warning
Risk of suffocation!
Do not let children play with packaging material. Store small parts safely as they can be easily swallowed.
Warning
Risk of burns!
■ The milk system becomes very hot. After use, allow it to cool down first before touching it.
■ After use, surfaces such as the cup warmer may still be hot for a certain period.
Warning
Risk of injury!
■ Improper use of this appliance may result in injury.
■ Do not reach into the grinding unit.

Environmental protection
Saving energy
■ If the appliance is not being used, switch it off.
■ Set the interval for automatic switch-off to the smallest value.
If possible, do not interrupt coffee or milk froth dispensing. Stopping a process prematurely results in higher energy consumption and the drip tray fills up more quickly.
■ Descale the appliance regularly to avoid a build-up of limescale. Limescale residue results in higher energy consumption.
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
Please ask your dealer about current disposal routes.

Getting to know your appliance
This section provides an overview of the scope of delivery, the assembly and the components of your appliance. It also introduces you to the different controls.
Note: Depending on the appliance model, individual details and colours may differ.
The operating instructions refer to two product variants:
■ Appliance with one bean container
■ Appliance with two bean containers
How to use these instructions:
The cover pages of the operating instructions can be folded out towards the front. The illustrations are identified using numbers that are referred to in the operating instructions.
Example: → Fig. 1
Included in delivery
→ Fig. 1
A Fully automatic coffee machine
B Milk container (container, lid, riser, connection hose)
C** Adapter for milk containers
D** Water filter
E Measuring spoon
F Water hardness testing strip
G** Descaling tablets
H Operating instructions
The item marked with ** is only supplied with certain appliances.
en Getting to know your appliance
Assembly and components
→ Fig. 2
1 Display
2 Control panel
3 Rotary selector/start- stop (rotate and press to navigate)
4 Outlet system (coffee, milk, hot water), height adjustable
5 Milk container (container, lid, riser, connection hose)
6 Drip tray (coffee grounds container, drip plate)
7 Brewing chamber cover
8 Water tank
9 Rating plate
10 Recessed grip on water tank
11 Cup warmer
12 Cup warmer LED display
13 Grind compartment (ground coffee/cleaning tablet)
14 Bean container
15 Rotary selector for grinding level setting
16 Aroma lid
17* Aroma lid
18* Bean container
19* Rotary selector for grinding level setting
20 ^* Bean container selector buttons, illuminated
Depending on the model:
Items marked with * are only present in the appliance with two bean containers.
Controls
Button Meaning
| on/off Switches the appliance on and offThe appliance rinses automatically when it is switched on and off.The appliance is not rinsed if:■ it is still warm when switched on, or■ coffee was not dispensed before the appliance was switched off.The appliance is ready for use when the symbols for drink selection and the on/off button light up on the display. | |
| CustomisingThe appliance provides the option of saving and calling up customised settings for coffee drinks. → "Customising" on page 50 | |
| Coffee strengthAdjusting the coffee strength. → "Adjusting beverage settings" on page 47 | |
| milk Briefly press:Setting for share of milk in the drink in %As a drink or as an ingredient in certain coffee drinks. → "Adjusting beverage settings" on page 47Press and hold for at least 4 seconds:Child-proof lock → "Childproof lock" on page 51 | |
| ml | Drink quantity in millilitres. → "Adjusting beverage settings" on page 47 |
| Two drinksPreparation of two drinks simultaneously. Position cups next to one another under the coffee dispenser. → "Adjusting beverage settings" on page 47 | |
/ i Menu settings/service programmes
Briefly press the 🔒/i button in order to call up the menu settings and service programmes. Briefly press the 🔒/i button again to return to the drink selection. If no selection is made within approx. 10 seconds, the appliance will automatically return to the drink selection.
Note: Press and hold the 🔒/i button for at least 5 seconds to call up the menu settings directly.

Navigation buttons
For navigating in the display.
In "barista mode" additional functions are assigned to the navigation buttons. In this setting, further adjustments can be made to the drink, for example. "Adjusting beverage settings" on page 47
Display
The display 1 shows the selected drinks, settings and setting options, as well as messages about the appliance's operating status.
Additional information is shown in the display; this is hidden after a short period of time or once the information is confirmed by pressing a button.
The display also prompts the user to perform certain actions.
The individual steps for performing the action are shown in the display.
If the action required was carried out, e.g. "Fill water tank", the corresponding message will disappear.
Rotary selector
The rotary selector 3 has a range of different functions.
■ Rotation: navigate in the display and change settings.
- Pressing: start beverage preparation or service programme, confirm menu selection.
- Pressing while drink is being dispensed: prematurely stop dispensing.

Accessories
The following accessories are available from retailers or from customer service:
Accessory Order number
| Retail Customer service | |
| Cleaning tablets TZ80001 00311807 | |
| Descaling tablets TZ80002 00576693 | |
| Water filter TZ70003 00575491 | |
| Care set TZ80004 00576330 | |
| Adapter for milk containers TZ90008 00577862 |
The contact data for customer service in all countries can be found at the back of these instructions.

Before using for the first time
In this section, you will learn how to commission your appliance. Before you can use your new appliance, you must make some settings.
Note: Only use the appliance in frost-free areas. If the appliance was transported or stored at temperatures below 0 °C, you must wait for at least 3 hours before using it.
Installing and connecting the appliance
- Remove any protective plastic film.
- Place the appliance on a level, water-resistant surface which can bear the weight.
- Using the mains plug, connect the appliance to an earthed socket that has been correctly installed.
Commissioning the appliance
Setting the language
Notes
■ The language selection appears automatically when the appliance is switched on for the first time.
■ You can change the language at any time. → "Menu settings" on page 51
- Switch on the appliance with the on/off button. The preset language appears in the display.
- Use the rotary selector to select the desired display language.
- Confirm with the right navigation button.
The setting has been saved.
Setting the water hardness
It is important to set the water hardness correctly, so that the appliance indicates accurately when the descaling programme should be run. The preset water hardness is level 4. You can check the water hardness using the enclosed test strip or by asking your local water supplier. If a water softening system is installed in the house, please select the "Water softening system" setting.
- Briefly immerse the enclosed test strip in fresh tap water, leave it to drip off and read off the result after 1 minute.
- Use the rotary selector to set the water hardness determined.
- Confirm with the right navigation button.
The "Fill bean container" reminder lights up briefly. - Either confirm with the right navigation button or wait a few seconds.
Notes
- When the appliance is used for the first time after running a service program, or if it has not been operated for a long period, the first beverage will not have the full aroma and should not be consumed.
■ After commissioning the appliance, you will achieve a suitably thick and stable "crema" only after the first few cups have been dispensed.
If the appliance is in use for a long period of time, water droplets will form on the ventilation slots. This is normal.
The table shows the allocation of the levels to the different degrees of water hardness:
| Level Degree of water hardnessGerman (°dH) French (°fH) |
| 1 1-7 1-13 |
| 2 8-14 14-25 |
| 3 15-21 26-38 |
| 4 22-30 39-54 |
Subsequent changes to the water hardness can be made at any time. → "Menu settings" on page 51
Filling the bean container
This appliance can be used to prepare coffee drinks from coffee beans or ground coffee (not instant coffee).
- Open the lid 16 of the bean container 14.
- Pour in the beans.
- Close the lid again.
Notes
■ The coffee beans are freshly ground for each brewing.
■ The coffee beans must be sealed and stored in a cool place to retain optimum quality.
■ Coffee beans can be stored in the bean container for a number of days without losing their aroma. Always add the ground coffee first prior to beverage preparation. → "Preparing coffee using ground coffee" on page 45
In models with two bean containers 14, 18* you can pour in two different types of coffee beans. Select the desired bean container using the selection button 20*. The LED of the active bean container lights up.
The appliance memorises the most recently used bean container for each drink. This presetting can be modified. → "Menu settings" on page 51
Filling the water tank
Important: Fill the water tank with fresh, cold, still water on a daily basis. Prior to operation, check whether the water tank has been sufficiently filled.
- Hold the recessed grip 10 on the side of the water tank 8 and gently tilt out the water tank to the side.
- Use the handle to remove the water tank.
- Insert the water filter. → "Inserting or replacing a water filter" on page 54
- Fill the water tank with water up to the "max" marking.
- Re-insert the water tank into the holder and tilt back to the starting position.
The brand logo lights up in the display. The appliance heats up and rinses. Some water will run out of the outlet system.
The appliance is ready for use when the symbols for the drinks and the on/off button light up on the display.

Operating the appliance
In this section, you will learn how to prepare your appliance for beverage preparation and how to prepare hot drinks. It features information on adjusting the beverage settings and adjusting the grinding level.
Selecting a drink
■ Use the rotary selector to select the desired drink.
■ The display shows the name of the drink and the currently active values (e.g. strength or cup size).
■ The drink selected can be prepared with the pre-set values or first adjusted to individual taste.
→ "Adjusting beverage settings" on page 47
If no controls are activated within approx. 5 seconds, the appliance will exit settings mode. The settings made will be automatically stored.
You can choose from the following drinks:

Espresso Macchiato

Ristretto

Espresso

Espresso Doppio
![]() | Coffee |
![]() | Cappuccino |
![]() | Latte Macchiato |
![]() | Caffe Latte |
![]() | Milk froth |
![]() | Jug function(not available in all product variants) |
![]() | Warm milk |
![]() | Hot water |
Note: For a number of settings, coffee is prepared in two steps ("aromaDoubleShot"). Wait until the procedure is fully completed.
Tip: Cups, particularly small, thick espresso cups, should be placed with their base on the cup warmer. → "Cup warmer" on page 49
Preparing coffee using freshly ground beans
You can choose between Ristretto, Espresso Doppio, Espresso and Coffee. The preparation of coffee drinks with milk is explained in a separate section. → "Preparing drinks with milk" on page 45
The appliance is switched on. The water tank and bean container have been filled.
-
Place a cup under the outlet system.
-
Use the rotary selector to select the desired drink.
The name of the drink and the currently active values are shown on the display.
-
To change the settings for the selected drink → "Adjusting beverage settings" on page 47
-
To begin dispensing the drink, press the rotary selector.
The coffee is brewed and then dispensed into the cup.
Note: To prematurely stop dispensing the drink, press the rotary selector again.
Preparing coffee using ground coffee
You can also operate this appliance using ground coffee. Do not use instant coffee. The preparation of coffee drinks with milk is explained in a separate section. → "Preparing drinks with milk" on page 45
The appliance is switched on. The water tank has been filled.
- Place a cup under the outlet system.
- Use the rotary selector to select the desired drink.
- Press the 🔒 button.
- Use the rotary selector to select "Ground coffee".
-
Press the 🔒 button.
-
Remove the aroma lid 16 of the bean container 14 and open the grounds compartment 13.
- Add the ground coffee; do not press firmly. Add no more than two level measuring spoons.
Caution!
Do not place coffee beans or instant coffee in the grounds compartment.
- Close the grounds compartment and the aroma lid.
The name of the drink and the currently active values are shown on the display.
-
To change the settings for the selected drink → "Adjusting beverage settings" on page 47
-
To begin dispensing the drink, press the rotary selector.
The coffee is brewed and then dispensed into the cup.
Notes
■ Any grounds residue in the grounds shaft should be directed down the shaft using a soft brush.
■ To prematurely stop dispensing the drink, press the rotary selector again.
■ For another drink with ground coffee, repeat the procedure.
■ When ground coffee is used, the aromaDoubleShot function is not available.
Preparing drinks with milk
This appliance features an integrated milk system. The milk system can be used to prepare coffee drinks with milk, as well as milk froth and warm milk. You can choose between Espresso Macchiato, Cappuccino, Latte Macchiato and Caffe Latte.
Notes
■ While milk is being prepared, you may hear a whistling sound. These noises are emitted for technical reasons and are normal.
en Operating the appliance
Dried milk residues are difficult to remove, therefore always perform cleaning. "Cleaning the milk system" on page 56
Warning
Risk of burns!
The milk system becomes very hot. After use, always let it cool down before you touch it.
Using the milk container
The milk container 5 has been designed especially for use together with this appliance. It is intended solely for use in the household and for storing milk in the refrigerator.
Important: The milk container can only be connected if the milk system is installed in the outlet system with an adapter and hose. (→ Fig. 3)
- To remove the lid, press the marking and remove the lid. (→ Fig. 7)
- Pour in the milk.
- Press the lid onto the milk container until it engages.
- Connect the milk container on the left of the appliance. The milk container must engage.
Coffee drinks with milk
The appliance is switched on. The water tank and bean container have been filled.
The milk container filled with milk is connected.
- Place a cup or a glass under the outlet system.
- Use the rotary selector to select the desired drink.
The name of the drink and the currently active values are shown on the display. -
To change the settings for the selected drink → "Adjusting beverage settings" on page 47
-
To begin dispensing the drink, press the rotary selector. The milk is dispensed into the cup or glass first. The coffee is then brewed and dispensed into the cup or the glass.
Note: Pressing the rotary selector once can prematurely stop the dispensing of milk or coffee; pressing the rotary selector twice stops the drink dispensing completely.
Milk froth or warm milk
The appliance is switched on. The water tank has been filled.
The milk container filled with milk is connected.
- Place a cup or a glass under the outlet system.
- Select "Milk froth" or "Warm milk" with the rotary selector.
The name of the drink and the currently active values are shown on the display. - To change the settings for the selected drink → "Adjusting beverage settings" on page 47
- To begin dispensing the drink, press the rotary selector.
Milk froth or warm milk is dispensed into the cup or glass.
Note: To prematurely stop dispensing the drink, press the rotary selector again.
Dispensing hot water
Note: Before dispensing hot water, clean the milk system and remove the milk container. If the milk system is not cleaned, the dispensed water may contain small quantities of milk.
→ "Cleaning the milk system" on page 56
Warning
Risk of burns!
The outlet system becomes very hot. After use, always let the outlet system cool down before you touch it.
The appliance is switched on. The water tank has been filled.
- Place a cup under the outlet system.
- Remove the milk container, if connected.
- Select "Hot water" with the rotary selector.
-
To change the settings for the selected drink → "Adjusting beverage settings" on page 47
-
To begin dispensing the drink, press the rotary selector. Hot water is dispensed into the cup.
Note: To prematurely stop dispensing the drink, press the rotary selector again.
Adjusting beverage settings
Once you have selected a drink, you can adjust certain values depending on the drink. To do so, please use the following buttons and the rotary selector:
Button Function Selection
| Selecting the coffee strength, ground coffee | very mild* | very strong +* |
| mild | extra strong | |
| mild +* | aromaDoubleShot strong | |
| normal | aromaDoubleShot strong + | |
| normal +* | aromaDoubleShot strong ++* | |
| strong | Ground coffee | |
| strong +* | ||
| very strong |
| milk Milk/coffee mixing ratio Setting share of milk in %(only for coffee drinks with milk) |
| ml Cup size Adjustment of the volume in ml increments. |
| Not available for ristretto. |
| Two cups at once Place two cups under the outlet. |
| Navigation button, left | Water temperature* e.g. for tea drinks: | >85°C (rooibos tea) |
| >70°C (white tea) | >90°C (black tea) | |
| >80°C (green tea) | >97°C (fruit tea) | |
| Navigation button, right | aromalntense* normal | intense + |
| intense |
| * Only available in "barista mode" |
The appliance is set to "barista mode" by default. Additional values can therefore be set using the two navigation buttons. "Barista mode" can also be switched off. → "Menu settings" on page 51
The factory settings are shown in orange on the display. The currently selected settings are backlit.
Adjusting the coffee strength or selecting ground coffee
A coffee drink is selected.
- Press the 🔒 button.
- Use the rotary selector to set the coffee strength or select ground coffee.
- Press the Ⓞ button or the rotary selector to confirm.
aromaDoubleShot function
The longer the coffee is brewed, the more bitter substances and undesired aromas are released. This has a negative effect on the taste and makes the coffee less easily digestible. For extra strong coffee, the appliance therefore has a special aromaDoubleShot function. When half the volume has been prepared, a second portion of coffee beans is ground and a second brew made so that in each case only the pleasant and beneficial flavours and aromas are released.
Note: The aromaDoubleShot function can be selected for all coffee drinks except for:
- drinks with a small volume of coffee, e.g. ristretto
■ a small volume of coffee, e.g. setting a 200 ml "Caffe Latte" with a 90% share of milk (10% share of coffee)
■ preparation with ground coffee
■ Dispensing two cups
Adjusting the milk/coffee mixing ratio
A coffee drink with milk is selected.
- Press the milk button.
- Use the rotary selector to set the share of milk in %.
Example: When a value of 30% is configured, 30% milk and 70% coffee will be dispensed. - Press the milkbutton or the rotary selector to confirm.
Selecting cup size
A drink is selected.
- Press the ml button. The preset volume depends on the type of beverage.
- Use the rotary selector to adjust the desired volume in ml increments.
- Press the mIbutton or the rotary selector to confirm.
Notes
■ The volume cannot be changed for ristretto.
■ The volume dispensed can fluctuate depending on the quality of the milk.
Preparing two cups at once
A coffee drink or a coffee drink with milk is selected.
- Press the 📋 button.
- Place two pre-heated cups on the left and right below the outlet system.
- To begin dispensing the drink, press the rotary selector.
The selected drink will be brewed and will then be dispensed into the two cups.
Notes
■ The drink is prepared in two steps (two grinding operations). Please wait until the process is fully completed.
■ The aromaDoubleShot function is not possible in the ☐p selection.
Adjusting the drink temperature
Only available in "barista mode".
→ "Menu settings" on page 51
A drink of your choice is selected.
- Use the left navigation button to call up the temperature setting.
-
Turn the rotary selector to set the desired temperature.
-
Press the left navigation button or the rotary selector to confirm.
Setting aromalntense
Only available in "barista mode".
→ "Menu settings" on page 51
The intensity of the taste of a coffee drink can be individually adjusted using the aromalntense setting. When milk is dispensed, this selection does not influence the warm milk or the milk froth.
A coffee drink is selected.
- Use the right navigation button to call up the menu.
- Make the desired setting using the rotary selector.
- Press the right navigation button or the rotary selector to confirm.
Setting the grinding level
This appliance features an adjustable grinder. This enables the grinding level of the coffee to be individually changed.
Warning
Risk of injury!
Do not reach into the grinding unit.
Caution!
The appliance may be damaged! Only adjust the grinding level when the grinder is running!
When the grinder is in operation, use the rotary selector 15, 19* to set the grinding level.
■ Finer grinding level: turn anticlockwise. (Fig. a)
■ Coarser grinding level: turn clockwise. (Fig. b)

natural_image
Two identical diagrams (a and b) showing a stylized object with circular features and directional arrows, no text or symbols present.Notes
■ The new setting will not become apparent until the second cup of coffee.
■ For dark roast coffee beans, choose a finer grinding level; for lighter beans, choose a coarser grinding level.
Cup warmer
Caution!
The cup warmer becomes very hot!
The fully automatic coffee machine features a cup warmer 11. If the cup warmer is switched on, the cup warmer LED display 12 lights up.
Tip: For optimal cup heating, position the cups with the base of the cup on the cup warmer.
Note: This function can be activated and deactivated in the "Menu settings". → "Menu settings" on page 51

Customising
User profiles can be created in the customising menu. In the user profiles, individual beverages can be stored under names of your choice.
Creating a user profile
- Press the 📄 button. The menu appears.
- Use the rotary selector to select a new profile.
- Press the right navigation button to confirm the selection. The user name can be entered.
- Use the rotary selector to select the desired letters. Press the rotary selector to confirm the letters. The letter is saved.
Once the user name has been fully entered:
-
Press the right navigation button to save the user name.
-
Use the rotary selector to select a background picture.
-
Press the right navigation button to confirm the selection.
-
Use the rotary selector to select "default mode" or "barista mode".
-
Press the right navigation button to confirm the selection. The selection prompt appears.
-
Press the right navigation button again to save the profile. The user profile picture appears.
An individual drink can then be saved immediately for the user created.
Saving individual drinks:
- Press the rotary selector. The display "change beverages" appears.
- Press the right navigation button to save the profile.
- Use the rotary selector to select the desired drink.
The selected drink can be adjusted in line with personal preference.
→ "Adjusting beverage settings" on page 47
- Press the rotary selector.
A prompt appears for you to confirm the selection. - Press the right navigation button to confirm the selection.
- Press the 📄 button.
The settings are completed.
The appliance is ready for use again.
Note: Up to 10 personal drinks can be saved in one profile.
Editing or deleting user profile
- Press the 📞 button. The menu appears.
- Use the rotary selector to select the desired profile.
- Press the left navigation button to delete the profile.
- or -
Press the right navigation button to edit the settings in the profile.
The settings in the profile can be changed as described. → "Creating a user profile" on page 50 - Press the 📄 button.
The appliance is ready for use again.
Saving individual drinks
A drink that is currently being dispensed can be saved directly in a new or existing profile using the individual settings.
- Press and hold the 📄 button for at least 5 seconds. If no profiles have yet been saved, a new profile appears automatically.
- If profiles are already saved and if the individual drink should be saved in a new profile, use the rotary selector to select a new profile.
- or - If the individual drink should be saved in an existing profile, use the rotary selector to select the desired profile.
- Press the rotary selector to confirm the selection.
If a new profile is created, enter name and select background picture. Confirm the entries.
If a profile is already available, select this and save the drink.
- Press the 📄 button.
The appliance is ready for use again.
Note: To exit the menu automatically, set "Leave profiles automatically" under "User profiles". → "Menu settings" on page 51

Childproof lock
The appliance can be locked to protect children against scalding and burns.
Activating the child-proof lock
Press and hold the milk button for at least 4 seconds.
"Child-proof lock activated" appears in the display.
It is no longer possible to operate the appliance.
Deactivating the child-proof lock
Press and hold the milk button for at least 4 seconds.
"Child-proof lock deactivated" appears in the display.
The appliance can be used in the usual way.

Menu settings
This menu is used for changing settings individually, accessing information and starting a programme.
Changing settings
- Press and hold the ⬤/i button for at least 5 seconds to open the "Menu". The different setting options will appear in the display.
- Make the desired setting using the rotary selector. The current setting is highlighted in colour on the display.
- Press the navigation button under "select".
- Use the rotary selector to change the setting.
- Press the navigation button under "confirm". The setting has been saved.
- Press the 🔒/i button to exit the "Menu".
The drink selection appears on the display.
Notes
■ You can switch to the previous level by pressing the navigation button under "back".
■ The setting procedure can be aborted by pressing the navigation button under "abort".
en Menu settings
■ Press the 🔊/i button to exit the menu at any time.
If no entry is made within approx. 2 minutes, the menu closes automatically and the settings are not saved.
The following settings are available:
| Settings Possible settings Explanation | |
| Language Different languages Setting the language to be used for display texts. | |
| Water hardness ■ 1 (soft)■ 2 (medium)■ 3 (hard)■ 4 (very hard)■ Softening device | Setting in line with the hardness of the local water supply.The preset water hardness is level 4 (very hard).The water hardness can, for example, be requested from your local water supplier.It is important to set the water hardness correctly, so that the appliance indicates accurately when the descaling programme should be run.If a water softening system is installed in the house, please select the "Softening device" setting. |
| Switch off after 15 minutesup to3 hours | Setting that governs how long the appliance should wait after the last beverage preparation before it automatically switches itself off.The factory setting is 30 minutes. |
| Brightness display Level 1 up to level 10Standard setting 7 | Setting that governs the brightness of the display |
| Select usermode ■ default mode■ barista mode | In the "barista mode" setting, the following can be performed directly in the display:■ The temperature can be set by pressing the left navigation button.■ The aromalntense (brew speed) can be set in three levels by pressing the right navigation button. |
| Beverage info Shows the volume of drinks dispensed since the appliance was commissioned.For technical reasons, the counter does not represent a precise number of cups. | |
| Factory settings Appliance reset to factory settings | Resets all your own settings to the condition when delivered. |
| Demo mode ■ on■ off | For presentation purposes only. The setting "off" must be activated for normal operation. The setting is only possible in the first 3 minutes after switching on the appliance. |
| Beverage settings | ||
| Espresso / Cof-fee temperature* | 88 °C90 °C92 °C94 °C95 °C96 °C | Setting the temperature for coffee drinks.The setting is effective for all preparation types.Applies only to "default mode" - in "barista mode" directly adjustable via drink selection.→ "Adjusting beverage settings" on page 47 |
| * Temperature at time of brewing, can vary when measured in the cup | ||
| Order coffee/milk | first milkfirst coffee | Setting that governs whether milk or coffee should be brewed and dispensed first. (Cappuccino) |
| User profiles | Leave profiles automaticallyDelete all profiles | Setting that governs whether the user profile is automatically exited or deleted. |
| Cupwarmer | onoff | If the cup warmer is switched on, the cup warmer LED lights up. |
| Bean container Setting that governs which bean container is automatically active.The bean container can be selected directly prior to each dispensing operation using the "Bean container" selection buttons. | ||
| Default container right Each time a beverage is dispensed, the appli-ance automatically returns to the right bean con-tainer. | ||
| Default container left Each time a beverage is dispensed, the appli-ance automatically returns to the left bean con-tainer. | ||
| Most recently selected bean containerSave container with bever-age | The appliance memorises the most recently used bean container.The appliance memorises the most recently used bean container and the most recently set beverage. | |
Starting the "Water filter" or "frost protection" programme
- Briefly press the 🔒/ibutton.
- The rotary selector can be used to select the "Water filter" or "frost protection" programme. The current setting is marked on the display.
Note: The rotary selector can also be used to select a service programme. → "Service programmes" on page 57
Water filter
A water filter lessens limescale deposits, reduces impurities in water and improves the taste of the coffee. Water filters are available from retailers or from customer service. → "Accessories" on page 41
Inserting or replacing a water filter
A new water filter must be rinsed before it can be used.
- Select "Water filter" in the menu settings.
- Use the navigation button to select "insert" or "replace".
- Use the measuring spoon to press the water filter firmly into the empty water tank.

text_image
Diagram illustrating a kitchen tool application on a toaster, showing step-by-step assembly and cooling mechanism.- Fill the water tank with water up to the "max" marking.
- Place a container with a capacity of at least 1.0 l under the outlet and confirm. Water will now flow through the filter. The filter is rinsed.
- Subsequently empty the container. The appliance is ready for use again.
Notes
The rinsing of the filter automatically activates the interval for the display of the filter change. After this interval or after 2 months at the latest, the filter will no longer be effective. It needs to be replaced for reasons of hygiene and to prevent a build-up of limescale (which could damage the appliance).
If the appliance has not been used for a prolonged period (for example, while you are on holiday), the existing filter should be rinsed before the first time the appliance is used again. To do this, simply dispense a cup of hot water.
Removing the water filter
If a new water filter is not inserted, the "Water filter" function must be deactivated.
- Select "Water filter" in the menu settings.
- Select and confirm the "remove" setting.
- Remove the water filter from the water tank.
- Re-insert the water tank. The appliance is ready for use again.
Frost protection
A service programme to prevent frost damage during transportation and storage. This programme completely empties the appliance. The appliance must be ready for use.
- Press the rotary selector to start the programme.
- Empty the water tank and re-insert it.
- The appliance emits steam.
- Empty the drip tray and thoroughly clean the appliance.
The appliance can now be transported or stored.

Daily care and cleaning
With good care and cleaning, your appliance will remain fully functioning for a long time to come. In this section, you will learn how to correctly clean and care for your appliance.
Warning
Risk of electric shock!
Before cleaning the appliance, pull out the mains plug. Never immerse the appliance in water. Do not use a steam cleaner.
Cleaning agent
Please observe the following information to ensure that the different surfaces are not damaged by using the wrong type of cleaning agent.
Do not use:
■ Harsh or abrasive cleaning agents.
■ Any cleaning agents containing alcohol or spirits.
- Hard scouring pads or sponges.

text_image
Diagram showing three labeled icons: a rolled-up document, a cross-shaped block with arrows indicating process or alignment, and a meshed plate with checkmark.Notes
■ New sponge cloths may contain salts. Salts can cause rust film on stainless steel. Wash new sponge cloths thoroughly before use.
■ Always remove any limescale, residues of coffee or milk, cleaning or descaling solution immediately. This residue may cause corrosion to form.
Caution!
Not all of the appliance's components can be cleaned in the dishwasher.
→ Fig. 5 - 8
Not dishwasher-safe:

Outlet system cover
Brewing chamber cover
Brewing unit
Water tank
Aroma lid
Dishwasher- safe:

Drip plate
Drip tray
Coffee grounds container
max. 60°C
Coffee grounds slider, red
Brewing unit cover, red
Measuring spoon
Milk system, all parts
Milk container, all parts
Cleaning the appliance
- Wipe the outside of the appliance with a soft, damp cloth.
- Clean the display using a micro-fibre cloth.
- Any grounds residue in the grounds shaft should be directed down the shaft using a soft brush.
Notes
If the appliance is cold when switched on, or if it is switched off after dispensing coffee, it rinses automatically. The system is therefore self-cleaning.
If the appliance has not been used for a prolonged period of time (e.g. while you are on holiday), clean the entire appliance thoroughly, including the milk system and brewing unit.
Cleaning the drip tray and the coffee grounds container
→ Fig. 5
Note: The drip tray and coffee grounds container should be emptied and cleaned every day in order to prevent deposits.
- Pull the drip tray with the coffee grounds container forwards and out.
- Remove the drip plate.
en Daily care and cleaning
- Empty and clean the drip tray and coffee grounds container.
- Wipe out the interior of the appliance (intake trays).
Cleaning the milk container → Fig. 7
Note: For reasons of hygiene, the milk container should be cleaned regularly
- Dismantle the milk container into its individual parts.
- Clean all parts of the milk container or put them in the dishwasher.
Cleaning the milk system
The milk system is automatically cleaned with a short jet of steam directly after preparing a milk drink.
Warning
Risk of burns!
The outlet system becomes very hot. After use, always let the outlet system cool down before you touch it.
→ Fig. 3, → Fig. 6
Manually clean the milk system on a weekly basis, or more frequently if required. For particularly thorough cleaning, the milk system can be additionally rinsed with water. → "Rinse milk system" on page 58
Remove the milk system:
- Remove the milk container from the appliance.
- Slide the outlet system to the bottom position.
- Press the unlocking mechanism at the top right.
- Fold the cover down towards the front and remove.
- Remove the milk system and dismantle into individual parts.
-
Clean the individual parts with detergent solution and a soft cloth.
-
Rinse all parts with clean water and leave to dry.
Notes
■ All parts of the milk system can be cleaned in the dishwasher.
Detergent residues in the milk system must be thoroughly removed following the rinsing process.
■ Important: The outlet system cover is not dishwasher-safe.
Inserting the milk system:
- Assemble the individual parts of the milk system.
- Insert the milk system into the cover.
- Slide the outlet system to the bottom position.
- Position the cover at the bottom and pivot it upwards until it engages.
Cleaning the brewing unit
→ Fig. 4, → Fig. 8
In addition to the automatic cleaning programme, the brewing unit should be removed regularly for cleaning.
Caution!
Clean the brewing unit without detergent and do not put it in the dishwasher.
Remove the brewing unit:
- Switch off the appliance.
- Remove the water tank.
- Slide both red locking sliders towards one another and remove the cover.
- Remove, clean and dry the coffee grounds slider (red) and the brewing unit cover (red).
- Slide the red lock to the right across the brewing unit.
- Carefully remove the brewing unit and clean thoroughly under running water.
-
Clean the interior of the appliance thoroughly with a moist cloth, removing any coffee residues.
-
Allow the brewing unit and the interior of the appliance to dry.
Insert the brewing unit:
- Push the brewing unit into the appliance in the direction of the arrow. The arrow is located on the top of the brewing unit. Position the brewing unit from above, suspend on the guide rails and push into the appliance.
- Slide the red lock to the left across the brewing unit.
- Insert the coffee grounds slider (red) and the brewing unit cover (red).
- Insert the cover until it engages.
- Insert the water tank.

Service programmes
Every so often – the exact frequency depends on usage and water hardness – one of the following messages will appear in the display in place of the coffee selection:
- Rinse milk system
■ Run descaling program urgently!
■ Run cleaning program urgently!
■ Run calc'nClean program urgently!
The appliance should immediately be cleaned or descaled using the appropriate programme. Alternatively, the two processes Descale and Clean can be carried out together using the calc'nClean function. Failure to carry out the service programme according to the instructions may damage the appliance.
You can also start the service programmes at any time without having to wait for a reminder to appear in the display. Press the ⏻/i button, select the desired programme and run it.
Notes
- Important: If descaling is not performed on the appliance in good time, then the following appears “Descaling programme overdue. Device will shortly be locked!”. Immediately perform the descaling process in accordance with the instructions. If the appliance is locked, it can only be operated again once the descaling process has been carried out.
■ Caution: For each of the service programmes, use descaling and cleaning agents as described in the instructions and observe the (relevant) safety information.
■ Do not drink the liquids.
■ Never use vinegar, vinegar-based products, citric acid or citric acid-based products for descaling.
For cleaning and descaling only use the tablets intended for such. The tablets were specially developed for this appliance and new stocks can be ordered through customer service. → "Accessories" on page 41
■ Never insert descaling tablets or other media into the grounds compartment.
■ Never interrupt the service programme.
■ Prior to starting a service programme, remove, clean and re-insert the brewing unit. Rinse the milk system.
At the end of a service programme, wipe down the appliance using a soft, damp cloth to immediately remove any descaler residue. This residue may cause corrosion to form.
■ New sponge cloths may contain salts. Salts can cause rust film on stainless steel and must therefore be washed out thoroughly before use.
If one of the service programs is interrupted, e.g. by a power outage, proceed as follows: The appliance automatically starts a special rinsing.
- Rinse out the water tank.
- Pour in fresh still water up to the "max" marking and confirm. The programme starts and rinses the appliance. Duration: approx. 2 minutes.
- Empty, clean and re-insert the drip tray.
- Empty, clean and re-insert the milk container. The programme has finished. The appliance is ready for use again.
- Press the ⬤/i button to exit the programme.
Rinse milk system
The milk system is automatically cleaned with a short jet of steam directly after preparing a milk drink.
For particularly thorough cleaning, the milk system can be additionally rinsed with water.
Duration: approx. 2 minutes
- Press the Ⓧ/i button to open the menu.
- Use the rotary selector to select "Rinse milk system".
- Press the rotary selector to start the programme.
- Empty, clean and re-connect the milk container.
- Place an empty glass under the outlet system and confirm.
The programme runs. - Empty, clean and re-connect the milk container.
- Empty the glass.
The programme has finished. The appliance is ready for use again. - Press the ⬤/i button to exit the programme.
The milk system should also be subject to thorough manual cleaning at regular intervals. "Cleaning the milk system" on page 56
Descaling
Duration: approx. 21 minutes
The line at the bottom of the display indicates in how many minutes the water tank will need to be rinsed and refilled with water, for example.
- Press the 🔒/i button to open the menu.
- Use the rotary selector to select "Descale".
- Press the rotary selector to start the programme.
The instructions in the display guide you through the programme. - Empty the drip tray and re-insert.
- Empty, clean and re-connect the milk container.
- Remove the water filter (if present) and confirm.
- Fill the empty water tank with lukewarm water up to the marking "0.5 l". Release one descaling tablet TZ80002 in the water.
- Place a container with a capacity of at least 1.0 l under the outlet system and confirm.
- Press the rotary selector. The programme runs.
Duration: approx. 19 minutes
Info: If there is not enough descaling solution in the water tank, you will be asked to: Refill with still water and confirm. - Rinse out the water tank and (if removed) re-insert the water filter.
- Pour in fresh still water up to the "max" marking and re-insert the water tank.
The programme runs.
Duration: approx. 2 minutes - Empty the container and confirm.
-
Empty the drip tray and re-insert.
-
Empty, clean and re-connect the milk container.
The programme has finished. The appliance is ready for use again.
- Press the 🔒/i button to exit the programme.
Cleaning
Duration: approx. 6 minutes
- Press the 🔒/i button to open the menu.
- Use the rotary selector to select "Clean".
- Press the rotary selector to start the programme.
The instructions in the display guide you through the programme. - Empty the drip tray and re-insert.
- Open the grounds compartment, add a cleaning tablet, close the grounds compartment and confirm.
- Place a container with a capacity of at least 1.0 l under the outlet system and confirm.
The programme runs.
Duration: approx. 5 minutes - Empty the container and confirm.
The programme has finished. The appliance is ready for use again. - Press the ⬤/i button to exit the programme.
calc'nClean
Duration: approx. 26 minutes
calc'nClean combines the functions "Descale" and "Clean". If the two programmes are due close together, the appliance suggests this service programme automatically.
The line at the bottom of the display indicates in how many minutes the water tank will need to be rinsed and refilled with water, for example.
-
Press the Ⓧ/i button to open the menu.
-
Use the rotary selector to select "calc'nClean".
- Press the rotary selector to start the programme.
The instructions in the display guide you through the programme. - Empty the drip tray and re-insert.
- Empty, clean and re-connect the milk container.
- Open the grounds compartment, add a cleaning tablet, close the grounds compartment and confirm.
- Remove the water filter (if present) and confirm.
- Fill the empty water tank with lukewarm water up to the marking "0.5 l". Release one descaling tablet TZ80002 in the water.
- Place a container with a capacity of at least 1.0 l under the outlet system and confirm.
The programme runs.
Duration: approx. 19 minutes
Info: If there is not enough descaling solution in the water tank, you will be asked to: Refill with still water and confirm. - Rinse out the water tank and (if removed) re-insert the water filter.
- Pour in fresh still water up to the "max" marking and re-insert the water tank.
The programme runs.
Duration: approx. 7 minutes - Empty the container and confirm.
- Empty the drip tray and re-insert.
- Empty, clean and re-connect the milk container.
The programme has finished. The appliance is ready for use again. - Press the 🔒/i button to exit the programme.

Trouble shooting
Faults often have simple explanations. Before calling the customer service,
please refer to the fault table and attempt to correct the fault yourself.
Please read through the safety information at the beginning of these instructions.
Fault table
| Problem Reason Remedial action | ||
| Coffee or milk froth quality var-ies widely. | Build-up of limescale in the appliance. | Descale the appliance as described in the instructions. |
| No hot water dispensed. The milk system or the intake of the milk system is soiled. | Clean the milk system or the intake.→"Cleaning the milk system" on page 56 | |
| Too little or no milk froth. The milk system or the intake of the milk system is soiled. | Clean the milk system or the intake.→"Cleaning the milk system" on page 56 | |
| Unsuitable milk. Do not use milk that has already been boiled. Use cold milk with a fat content of at least 1.5%. | ||
| Build-up of limescale in the appliance. | Descale the appliance as described in the instructions. | |
| No intake of milk is performed by the milk system. | The milk system is incorrectly assembled. | Correctly assemble all parts.→Fig.3 |
| Incorrect connection sequence for milk container and milk sys-tem. | Connect the milk system to the outlet system first, then connect the milk con-tainer. | |
| The personally selected per-cup quantity is not reached. Coffee dispensing slows to a trickle or stops completely | Grinding level is too fine. The ground coffee is too fine. | Set a coarser grinding level. Use coarser ground coffee. |
| Heavy build-up of limescale in the appliance. | Descale the appliance as described in the instructions. | |
| Air in the water filter. Immerse the water filter into water until no more air bubbles escape; insert the filter again. | ||
| No coffee flows out, only water. An empty bean container is not detected by the appliance. | Pour in coffee beansNote: The appliance will adjust to the coffee beans upon the next dispensing process. | |
| The appliance no longer responds. | Fault in the appliance. Press and hold the on/offbutton for 10 seconds. | |
| Coffee has no “crema”. Unsuitable type of coffee. Use a type of coffee with a higher proportion of robusta beans. | ||
| The beans are no longer freshly roasted. | Use fresh beans. | |
| The grinding level is not suitable for the coffee beans. | Set a finer grinding level. | |
| The coffee is too “acidic”. The grinding level is too coarse or the ground coffee is too coarse. | Set a finer grinding level or use finer ground coffee. | |
| The coffee is too “bitter”. The set grinding level is too fine or the ground coffee is too fine. | Set a coarser grinding level or use coarser ground coffee. | |
| The coffee tastes “burnt”. The brewing temperature is too high | Reduce the temperature.→"Adjusting beverage settings" on page 47 | |
| The water filter does not stay in position in the water tank. | The water filter is not mounted correctly. | Immerse the water filter into water until no more air bubbles escape; insert the filter again.Firmly press the water filter straight down into the tank connection. |
| The coffee grounds are not compact and are too wet. | The set grinding level is too fine or too coarse, or not enough ground coffee has been used. | Set a coarser or finer grinding level or use two level measuring spoons of ground coffee. |
| Water dripped onto the inner floor of the appliance when the drip tray was removed. | Drip tray removed too early. Wait a few seconds after the last drink was dispensed before removing the drip tray. | |
| The drip tray cannot be removed. | The coffee grounds container is very full.The coffee grounds slider becomes stuck. | Clean the interior of the brewing unit.→"Cleaning the brewing unit" on page 56Correctly insert the coffee grounds slider. |
| The outlet system cannot be assembled or disassembled. | Incorrect sequence Connect the outlet system (with milk system) first, then connect the milk system; alternatively, in the case of disassembly, first remove the milk container and then remove the outlet system. | |
en Trouble shooting
| Display shows "Fill bean con-tainer". Display appears although the bean container 14 is already full, or the grinder is not grinding any co-fee beans. | Beans are not falling into the grinding unit (beans too oily). | Gently tap the bean container. Change the type of coffee if necessary. When the bean container is empty, wipe it with a dry cloth. |
| Display shows: "Empty drip tray" even if the drip tray is empty - what to do? | Emptying is not detected when the appliance is off. | When the appliance is switched on, remove and re-insert the drip tray. |
| The drip tray is soiled. Clean the drip tray thoroughly. | ||
| Display shows "Refill with still water or remove filter" | Water tank wrongly inserted. Insert water tank correctly. | |
| Carbonated water in the water tank. | Fill the water tank with fresh tap water. | |
| Float is stuck in the water tank. Remove the water tank and clean thor-oughly. | ||
| New water filter not rinsed according to the instructions. Air in the water filter. Immerse the water filter in water until no more air bubbles escape; insert the filter again. | ||
| Water filter is old. Insert a new water filter. | ||
| Display shows "Clean brewing unit". | Brewing unit is soiled. Clean the brewing unit. | |
| Too much ground coffee in the brewing unit. | Clean the brewing unit. Add no more than two level measuring spoons of ground coffee. | |
| The brewing unit's mechanism is stiff. | Clean the brewing unit. → "Daily care and cleaning" on page 54 | |
If you are unable to solve the problem, always call the hotline. You will find the telephone numbers at the back of these instructions

Customer service
Technical data
| Electrical connection (voltage - frequency) 220-240 V~, 50/60 Hz |
| Power rating 1500 W |
| Maximum static pump pressure 19 bar |
| Maximum volume capacity of the water tank (without filter) 2.3 l |
| Maximum volume capacity of the right/left bean container ≈ 200/235 g |
| Length of power cable 100 cm |
| Dimensions (H x W x D) 38.5 x 30.1 x 47.0 cm |
| Weight, empty 10-12 kg |
| Type of grinding unit Ceramic |
E number and FD number
When calling us, please give the full product number (E no.) and the production number (FD no.) so that we can provide you with the correct advice. These numbers can be found on the rating plate 9. (→ Fig. 2)
To save time, you can make a note of the data for your appliance and the telephone number for customer service here, should this be required.
E no.
FD Num- ber
Customer service
The contact data for customer service in all countries can be found at the back of these instructions.
Guarantee
The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee.
Changes reserved.
fr
Table des matières

Exemple : → figure 1
natural_image
Two diagrams (a and b) showing a stylized object with circular elements, one moving upward and the other with a curved arrow, both without any text or symbols.Remarques
text_image
Diagram illustrating a step-by-step procedure for removing or removing a device, with labeled parts and directional arrows.text_image
Diagram showing three labeled icons: a fabric swatch, a rectangular block with checkmark and cross, and a woven basket with X symbol.Remarques
→ Figure 3, → Figure 6
→ Figure 4, → Figure 8
natural_image
Illustration of a stylized object resembling a hand or knob with circular elements, emitting a blue arrow (no text or symbols)
natural_image
Illustration of a stylized hand holding a small object with circular elements, emitting a blue arrow (no text or symbols)Avvertenze
text_image
Diagram illustrating a kitchen tool application on a grater, showing step-by-step assembly and cooling mechanism.text_image
Diagram illustrating three stages of a process: surface graft, cross-section, and meshing, with checkmarks indicating approval or rejection.Avvertenze
natural_image
Illustration of a stylized object resembling a pipa with a handle and circular elements, emitting a blue arrow (no text or symbols)
natural_image
Illustration of a stylized hand holding a device with a blue arrow indicating rotation (no text or symbols)Aanwijzingen
text_image
Diagram illustrating a step-by-step procedure for removing a device from a cup into a refrigerator, with Chinese annotations.text_image
Diagram showing three labeled objects: a shell, a block with checkmark and cross, and a textured object with X.Aanwijzingen
Service-Hotlines
www.siemens-home.bsh-group.com
| AE | 04 803 0501 | LI | 05 274 1788 |
| AL | 066 206 47 94 | LU | 26 349 300 |
| AT | 0810 550 522 | LV | 067 425 232 |
| AU | 1300 368 339 | ME | 050 432 575 |
| BA | 033 213 513 | MK | 02 2454 600 |
| BE | 070 222 142 | NL | 088 424 4020 |
| BG | 02 931 50 62 | NO | 22 66 06 00 |
| CH | 043 455 4095 | PL | 801 191 534 |
| CN | 400 889 9999Call rates depend on the network used | PT | 21 4250 720 |
| CZ | 0251 095 546 | RO | 021 203 9748 |
| DE | 0911 70 440 044 | RU | 8 800 200 29 62 |
| DK | 44 89 89 85 | SE | 0771 11 22 77 (local rate) |
| EE | 0627 8730 | SK | 02 444 520 41 |
| ES | 902 11 88 21 | SL | 01 200 70 17 |
| FI | 020 7510 700Lankapuhelimesta 8,28 snt/puhelu + 7 snt/min (alv 24%)Matkapuhelimesta 8,28 snt/puhelu + 17 snt/min (alv 24%) | TR | 444 6688Çağrı merkezini sabit hatlardan aramanın bedeli şehir içiücretlendirme. Cep telefonlarından ise kullanılan tarifeyegore değişkenlik göstermektedir |
| FR | 0140 10 1200 | US | 866 447 4363 (toll free) |
| GB | 0344 892 8999Calls charged at local or mobile rate | XK | 044 172 309 |
| GR | 18 182 (Aotikıchipeωση) | XS | 011 21 39 552 |
| HR | 01 3028 226 | ||
| HU | 0036 1 489 5461 | ||
| IE | 01450 26550.03 € per minute at peak. Off peak 0.0088 € per minute. | ||
| IL | 08 9777 222 | ||
| IS | 0520 3000 | ||
| IT | 800 018 346 (Line Verde) |
BSH group is a Trademark Licensee of Siemens AG. Manufacturer's Service for Siemens Home Appliances.
DE Deutschland, Germany
www.siemens-home.bsh-group.de
AE United Arab Emirates,
Jebel Ali Free Zone – Dubai
Tel.: 04 881 4401
mailto:service.uae@bshg.com
www.siemens-home.bsh-group.com/ae
AL Republika e Shqiperise, Albania
ELEKTRO-SERVIS sh.p.k
Rr. Shkelqim Fusha, Selite,
Pallati "Matrix Konstruksion",
Kati 0 dhe +1
1023 Tirane
Tel.: 4 2278 130,-131
Fax: 4 2278 130
mailto:info@elektro-servis.com
EXPERT SERVIS
Rruga e Kavajes,
Kulla B Nr 223/1 Kati I
1023 Tirane
Tel.: 4 480 6061
Tel.: 4 227 4941
Fax: 4 227 0448
Cel: +355 069 60 45555
mailto:info@expert-servis.al
unter: www.siemens-home.bsh-group.at
Gate 1, 1555 Centre Road
Clayton, Victoria 3168
Tel.: 1300 167 425*
Fax: 1300 306 818
mailto:aftersales.au@bshg.com
www.siemens-home.bsh-group.com/au
*Mo-Fr: 24 hours
BA Bosna i Hercegovina, Bosnia-Herzegovina
"HIGH" d.o.o.
Gradačačka 29b
71000 Sarajevo
Tel.: 061 10 09 05
Fax: 033 21 35 13
mailto:bosch_siemens_sarajevo@
yahoo.com
www.siemens-home.bsh-group.com/be
BG Bulgaria
BSH Domakinski Uredi
Bulgaria EOOD
115K Tsarigradsko Chausse Blvd.
European Trade Center Building.
5th floor
1784 Sofia
Tel.: 0700 208 18
Fax: 02 878 79 72
mailto:informacia.servis-bg@
bshg.com
www.siemens-home.bsh-group.com/bg
www.siemens-home.bsh-group.ch
CY Cyprus, Kúπρος
BSH Ikiakes Syskeves-Service
39, Arh. Makaariou III Str.
2407 Egomi/Nikosia (Lefkosia)
Tel.: 7777 8007
Fax: 022 65 81 28
mailto:bsh.service.cyprus@
cytanet.com.cy
www.siemens-home.bsh-group.com/cz
DK Danmark, Denmark
BSH Hvidevarer A/S
Telegrafvej 4
2750 Ballerup
Tel.: 44 89 89 85
Fax: 44 89 89 86
mailto:BSH-Service-DK@BSHG.com
www.siemens-home.bsh-group.com/dk
EE Eesti, Estonia
SIMSON OU
Türi tn.5
11313 Tallinn
Tel.: 0627 8730
Fax: 0627 8733
mailto:servicenet@servicenet.ee
www.simson.ee
Renerki Kaubanduse OÜ
Tammsaare tee 134B
(Euronicsi kaupluses)
12918 Tallinn
Tel.: 0651 2222
Fax: 0516 7171
mailto klienditeenindus@renerk.ee
www.renerk.ee
Eliser OÜ
Mustamäe tee 24
10621 Tallinn
Tel.: 0665 0090
mailto:hooldus@eliser.ee
www.kodumasinate-remont.ee
ES España, Spain
www.siemens-home.bsh-group.es
FI Suomi, Finland
BSH Kodinkoneet Oy
Itälahdenkatu 18 A
PL 123
00201 Helsinki
Tel.: 0207 510 700
Fax: 0207 510 780
mailto:Siemens-Service-FI@bshg.com
www.siemens-home.bsh-group.com/fi
www.siemens-home.bsh-group.fr
GB Great Britain
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton
Milton Keynes MK12 5PT
To arrange an engineer visit, to order
spare parts or accessories or for
product advice please visit
www.siemens-home.bsh-group.uk
or call
Tel.: 0344 892 8999*
*Calls are charged at the basic rate, please
check with your telephone service provider for
exact charges
GR Greece, Ελλάς
BSH Ikiakes Siskeves A.B.E.
Central Branch Service
17 km E.O. Athinon-Lamias &
Potamou 20
14564 Kifisia
www.siemens-home.bsh-group.com/gr
HK Hong Kong, 香港
BSH Home Appliances Limited
Unit 1 & 2, 3rd Floor.
North Block, Skyway House.
3 Sham Mong Road
Tai Kok Tsui, Kowloon
Hong Kong
Tel.: 2565 6151
Fax: 2565 6681
mailto:siemens.hk.service@bshg.com
www.siemens-home.bsh-group.com/hk
HR Hrvatska, Croatia
BSH kućni uređaji d.o.o.
Kneza Branimira 22
10000 Zagreb
Tel.: 01 552 09 99
Fax: 01 640 36 03
mailto:informacije.servis-hr@bshg.com
www.siemens-home.bsh-group.com/hr
www.siemens-home.bsh-group.com/hu
IE Republic of Ireland
BSH Home Appliances Ltd
Unit F4, Ballymount Drive
Ballymount Industrial Estate
Walkinstown
Dublin 12
Service Requests, Spares and
Accessories
Tel.: 01450 2655*
Fax: 01450 2520
www.siemens-home.bsh-group.ie
*0.03 € per minute at peak.
Off peak 0.0088 € per minute.
IL Israel,
C/S/B/ Home Appliance Ltd.
- Hamasger St
North Industrial Park
Lod. 7129801
Tel.: 08 9777 222
Fax: 08 9777 245
mailto:csb-serv@csb-ltd.co.il
www.siemens-home.bsh-group.com/il
IN India, Bhārat, भारत
BSH Household Appliances
Mfg. Pvt. Ltd.
Arena House,
Main Bldg, 2nd Floor,
Plot No. 103, Road No. 12,
MIDC, Andheri East
Mumbai 400 093
Toll Free 1800 209 1850*
www.siemens-home.bsh-group.com/in
Mo-Sa: 8.00am to 8.00pm
(exclude public holidays)
IS Iceland
Smith & Norland hf
Noatuni 4
105 Reykjavik
Tel.: 0520 3000
Fax: 0520 3011
www.sminor.is
IT Italia, Italy
www.siemens-home.bsh-group.com/it
KZ Kazakhstan, Казақстан
IP Turebekov Yerzhan
Nurmanovich
Jangeldina str. 15
Shimkent 160018
Tel.: 0252 31 00 06
mailto:evrika_kz@mail.ru
LB Lebanon, لبنان
Tehaco s.a.r.l.
Boulevard Dora 4043 Beyrouth
P.O. Box 90449
Jdeideh, 1202 2040
Tel.: 01 255 211
mailto:Info@Teheni-Hana.com
LT Lietuva, Lithuania
Baltic Continent Ltd
Lukšio g. 23
09132 Vilnius
Tel.: 05 274 1788
Fax: 05 274 1722
mailto:info@balticcontinent.lt
www.balticcontinent.it
Senuku prekybos centras UAB
Jonavos g. 62
44192 Kaunas
Tel.: 037 212 146
Fax: 037 212 165
www.senukai.lt
UAB "AG Service"
R. Kalantos g. 32
52494 Kaunas
Tel.: 0700 556 55
Fax: 037 331 363
mailto:servisas@agservice.lt
www.agservice.lt
LU Luxembourg
www.siemens-home.bsh-group.com/lu
LV Latvija, Latvia
SIA "General Serviss"
Bullu iela 70c
1067 Riga
Tel.: 06742 52 32
mailto:info@serviscentrs.lv
www.serviscentrs.lv
Elkor Serviss
Brivibas gatve 201
1039 Riga
Tel.: 067 070 520; -36
Fax: 067 070 524
mailto:info@elkorserviss.lv
www.elkorserviss.lv
Sia Elektronika-Serviss
Tadaiku iela 4
1004 Riga
Tel.: 067 717 060
Fax: 067 601 235
MD Moldova
S.R.L. "Rialto-Studio"
ул. Щусева 98
2012 Кишинев
тел./факс: 022 23 81 80
MK Macedonia, Makedonia
GORENEC
Jane Sandanski 69 lok. 3
1000 Skopje
Tel.: 02 2454 600
Mobil: 070 697 463
mailto:gorenec@yahoo.com
MT Malta
Aplan Limited
The Atrium
Mriehel by Pass
BKR3000 Birkirkara
Tel.: 025 495 122
Fax: 021 480 598
mailto:lapap@aplan.com.mt
NL Nederlande, Netherlands
www.siemens-home.bsh-group.nl
NO Norge, Norway
www.siemens-home.bsh-group.com/no
NZ New Zealand
BSH Home Appliances Ltd
Unit F2, 4 Orbit Drive
Mairangi Bay
Auckland 0632
Tel.: 0800 245 700*
Fax: 0800 256 535
mailto:repairaction.nz@bshg.com
* Mo-Fr: 8.30am to 4.00pm
(exclude public holidays)
PL Polska, Poland
www.siemens-home.bsh-group.pl
PT Portugal
BSHP Electrodomésticos,
www.siemens-home.bsh-group.com/pt
RO România, Romania
BSH Electrocasnice srl
Sos. Bucuresti-Ploiesti,
nr. 19-21, sect.1
13682 Bucuresti
Tel.: 021 203 9748
Fax: 021 203 9733
mailto:service.romania@bshg.com
www.siemens-home.bsh-group.com/ro
RU Russia, Россия
www.siemens-home.bsh-group.ru
SE Sverige, Sweden
BSH Home Appliances AB
Landsvägen 32
169 29 Solna
Tel.: 0771 11 22 77 local rate
mailto:Siemens-Service-SE@bshg.com
www.siemens-home.bsh-group.com/se
SG Singapore, 新加坡
BSH Home Appliances Pte. Ltd.
Block 4012, Ang Mo Kio Avenue 10
01-01 Techplace 1
Singapore 569628
Tel.: 6751 5000*
Fax: 6751 5005
mailto:bshsgp.service@bshg.com
* Mo-Fr: 8.30am to 7.00pm, Sa: 8.30am to 5.30pm
(exclude public holidays)
SI Slovenija, Slovenia
BSH Hišni aparati d.o.o.
Litostrojska 48
1000 Ljubljana
Tel.: 01 583 07 01
Fax: 01 583 08 89
mailto:informacije.servis@bshg.com
www.siemens-home.bsh-group.com/si
SK Slovensko, Slovakia
www.siemens-home.bsh-group.com/sk
TR Türkiye, Turkey
BSH Ev Aletleri Sanayi
ve Ticaret A.S.
Fatih Sultan Mehmet Mahallesi
Balkan Caddesi No: 51
34771 Ümraniye, Istanbul
Tel.: 0 216 444 6688*
Fax: 0 216 528 9188*
mailto:careline.turkey@bshg.com
www.siemens-home.bsh-group.com/tr
www.siemens-home.bsh-group.com/ua
XK Kosovo
SERVICE-GENERAL SH.P.K
Rruga Mag Prishtine-Ferizaj
70000 Ferizaj
Tel.: 0290 321 434
Tel.: 0290 330 723
mailto:a_service@
gama-electronics.com
XS Srbija, Serbia
BSH Kućni aparati d.o.o
www.siemens-home.bsh-group.com/rs
ZA South Africa
BSH Home Appliances (Pty) Ltd.
15th Road Randjespark
Private Bag X36, Randjespark
1685 Midrand – Johannesburg
Tel.: 086 002 6724
Fax: 086 617 1780
mailto:applianceserviceza@bshg.com
www.siemens-home.bsh-group.com/za
BSH Hausgeräte GmbH
siemens-home.bsh-group.com







