Ninebot eKickScooter E2 Plus E II - Electric scooter SEGWAY - Free user manual and instructions

USER MANUAL Ninebot eKickScooter E2 Plus E II SEGWAY

此编码由供应商根据规定编码自行填写印刷Power Button: Press the button to power on the scooter; press and hold the button for 2 seconds to power it o. When the scooter is on, press the button to turn on/o the headlight and the tail light, and press twice to switch between the speed modes. Speedometer: It displays the current speed of the scooter, as well as error codes. Walk Mode: The headlight and tail light are always on and can't be turned o. Speed Mode: There are 3 modes available. The top speed is as follows:

• Ranges of Speed Modes: Tested while riding with a full battery, 75 ± 5 kg (165 ± 11 lbs) load, 25 ±5°C (77 ± 41 °F), at the max. speed of each speed mode on average on pavement. Left Directioin Indicator: When this icon blinks, it indicates that the direction indicators on the left side are turned on. Right Directioin Indicator: When this icon blinks, it indicates that the direction indicators on the right side are turned on. Error Notication: It indicates that the scooter has detected an error. Temperature Warning: It indicates that the battery temperature has reached 55°C (131°F) or is below 0°C (32°F).

• At this point, the scooter cannot accelerate normally and may not be charged. Do not use until the temperature has reverted to the normal range. Bluetooth: It indicates that the scooter has been successfully connected to the mobile device. Battery Level: The total battery power equals 5 bars.

• The battery power is very low when the rst battery bar is red. Please charge your scooter immediately. Locking Reminder: When the icon lights up, it means the scooter is locked. If abnormal movements are detected, the scooter will start beeping and the tail light will falsh. Diagram

EN EN Dashboard & Power Button Speedometer Temperature Warning Locking Reminder Bluetooth Speed Mode Walk Mode Headlight Error Notication Battery Level Power Button Model Mode E2 II Speed limit E2 Plus II Speed limit 15 km/h (9.3 mph) 20 km/h (12.4 mph) 20 km/h (12.4 mph) 15 km/h (9.3 mph) 20 km/h (12.4 mph) 25 km/h (15.5 mph) E2 II Ranges* 25 km (15.5 miles) 20 km (12.4 miles) 20 km (12.4 miles) E2 Plus II Ranges* 25 km (15.5 miles) 25 km (15.5 miles) 20 km (12.4 miles) D (Standard mode) E (Energy-saving mode) S (Sport mode) Bell Handlebar Electronic Throttle Direction Indicator Switch Left Direction Indicator Right Direction Indicator Left Direction Indicator Right Direction Indicator Snap Hook Dashboard Brake Lever Headlight Stem Safety Button Returning mark Folding Mechanism Quick-release Lever Front Shock Absorber Front Fender Hub Motor Charge Port Footboard Buckle Rear Fender Drum Brake Tail Light & Rear Reector Side Reector Front Reector Kickstand Battery Compartment Power Button License Plate Holder 01 02Approx. 20 km/h (12.4 mph) Approx. 20 km (12.4 miles) Approx. 12% Mostly smooth roads or normal asphalt, tarmac roads -10–40°C (14–104°F) -10–50°C (14–122°F) IPX4 Approx. 7.5 h EN EN This product is certied to ANSI/CAN/UL-2272 by TUV Rheinland. The battery complies with UN/DOT 38.3. The battery complies with ANSI/CAN/UL-2271. European Union Compliance Statement Important WEEE information This symbol on the product or on its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste equipment by arranging to return it to designated collection points. Disposing of this product correctly will help save valuable resources and prevent any potential negative eects on human health and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. Please contact your local authority for further details of your nearest designated collection point. Battery recycling information for Users This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste.Your participation is an important part of the eort to minimize the impact of batteries and accumulators on the environment and on human health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated collection point. Disposing of this product correctly will help save valuable resources and prevent any potential negative eects on human health and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. there are separate collection systems for used batteries and accumulators. Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center. Radio Equipment Directive Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU. Restriction of the use of certain hazardous substances (RoHS) Directive Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2.0"). Certications

Front and rear direction indicators Nominal Power 0.25 kW, 250 W

Protection against overvoltage/undervoltage/short circuit/overcur- rent/over temperature 90 kg (198 lbs) 14–60 years old 130–190 cm (4'3''–6'2'') [1]: Range at Max. Speed: tested while riding with a full battery, 75 ± 5 kg (165 ± 11 lbs) load, 25 ± 5°C (77 ± 41 °F), at the max. speed on average on pavement.

• Some of the factors that aect range include speed, load, number of starts and stops, ambient temperature, etc. Tire Other 051402EE Approx. 16.2 kg ( 35.7 lbs)Net Weight Approx. 25 km/h (15.5 mph)

03 04Machinery Directive Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Machinery Directive 2006/42/EC. EU Authorised Representative: Segway-Ninebot Europe Dynamostraat 7, 1014 BN Amsterdam, The Netherlands. Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051401DD, 051402EE comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU, the machinery directive 2006/42/EC, and the RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863. The declaration of conformity can be viewed at the following address: https://eu-en.segway.com/instruction-manuals EN EN

Common Failures Possible causesError code Solution Bluetooth communication failure Abnormal 1A phase current sampling of motor Abnormal 1B phase current sampling of motor Abnormal 1C phase current sampling of motor Abnormal throttle hall sampling Abnormal brake hall sampling Abnormal default voltage Abnormal data writing/reading Incorrect FLASH operation Default S/N Abnormal battery temperature Abnormal controller temperature Abnormal motor temperature Motor not calibrated Abnormal bus current sampling Motor phase loss Motor stalled

Check the connection of the dashboard communication wire and the control cable, or contact after-sales service or an authorized dealer. Please contact after-sales service or an authorized dealer. Please contact after-sales service or an authorized dealer. Check whether the KickScooter's S/N is the default S/N. Check the working environment of battery, or contact after-sales service or an authorized dealer. Controller temperature is too high, please contact after-sales service or an authorized dealer. Please contact after-sales service or an authorized dealer. Check whether the wire connected with the motor and the controller is loose, or contact after-sales service or an authorized dealer. Check whether the KickScooter is overload, or contact after-sales service or an authorized dealer. Check whether the throttle is pressed when powered on, or contact after-sales service or an authorized dealer. Check whether the breke lever is squeezed when powered on, or contact after-sales service or an authorized dealer. Check whether the wire connected with the battery cable and the controller is loose, or contact after-sales service or an authorized dealer.

Ninebot is the trademark of Ninebot (Beijing) Tech Co., Ltd; Segway and the Rider Design are the registered trademarks of Segway Inc., App Store and Apple Logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Segway-Ninebot is under license. Other trademarks and trade names are those of their respective owners. We have attempted to include descriptions and instructions for all the functions of the KickScooter at the time of printing. However, due to constant improvement of product features and changes of design, your KickScooter may dier slightly from the one shown in this document. Scan the QR code or visit the Apple App Store (iOS) or the Google Play Store (Android) to download and install the App. Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the KickScooter product and documentation without prior notice. © 2024 Ninebot (Beijing) Tech Co. Ltd. All rights reserved. （※The Segway-Ninebot App can support KickScooter with built-in Bluetooth） Trademark Bluetooth Frequency Band(s) Max. RF Power 2.4000-2.4835GHz 20 mW 05 06EN EN

Motor driver Battery BMSCell Voltage Sampling Current Sampling Tail light Direction Indicator Direction Indicator Button Key

Recommended Maintenance Schedule To ensure safe riding, day to day care and regular maintenance are essential. You, the owner, havecontrolandknowledgeofhowoften youuseyourscooter,howhardyouuseitandwhereyouuseit. It is the owner's responsibility to perform regular checks and bring your scooter to authorized service center for inspection and service. Please refer to the maintenance schedule below. Note: This maintenance schedule charges a service fee. Item Component Mainframe parts Use a soft, wet cloth to wipe the mainframe clean. Tire wear Screws on the stem top Mainframe maintenance Check if the tires are cracked, deformed, or signicantly worn. Tighten the six screws xed with the handlebar and the stem. The suggested torque is 5.5±0.3 N·m. Tighten the screw on the throttle. The suggested torque is 2±0.1 N·m. Tighten the screws on the brake levers. The suggested torque is 5±0.1 N·m. Tighten the screws on the stem top. The suggested torque is 2±0.1 N·m. Maintenance Method Every 3 months Every 6 months or every 500km (310 miles) After 2 years or the total mileage

Hub motor Rear wheel maintenance Drum Brake To accelerate and decelerate, check if the hub motor is stalled or has abnormal sounds. Check if the rear wheel is stalled or gets shaky, or the axis shaft is unbalanced.

1) Spin the rear wheel, it spins normally. The rear wheel shall

not stuck or make abnormal sounds. Note: Slight noise does not aect riding safety. But if the drum brake makes a loud noise when you apply brakes, please contact customer service for support.

2) Squeeze the brake lever, the rear wheel stops moving.

Function Inspection 07 08EN EN Item Component It is required that original Segway-Ninebot parts shall be used for repairs and replacements. Functional parts Maintenance Method Every 3 months Every 6 months or every 500km (310 miles) After 2 years or the total mileage

5,000km (3,107 miles) Function Inspection Headlight Check the headlight and see if it lights brightly. Direction indicators Toggle the direction indicator switch to the left/right respectively, check if the direction indicators on the left/right side ash normally. Dashboard Power on the scooter, the dashboard works properly. Throttle Charging Steering Buttons Fault detection Press and hold the throttle, then release it, checking for acceleration and deceleration. After connecting with the Segway-Ninebot app:

1) Update the rmware to the latest version.

2) Check the LED indicator on the battery charger.

Charging: red, Fully charged: green. Press or toggle the button 3 times without failure. Test with left turns and right turns (the steering angle is 55). No resistance or lag when turning.

Raccolta Carta Power Button: Press the button to power on the scooter; press and hold the button for 2 seconds to power it o. When the scooter is on, press the button to turn on/o the headlight and the tail light, and press twice to switch between the speed modes. Speedometer: It displays the current speed of the scooter, as well as error codes. Walk Mode: The headlight and tail light are always on and can't be turned o. Speed Mode: There are 3 modes available. The top speed is as follows:

• Ranges of Speed Modes: Tested while riding with a full battery, 75 ± 5 kg (165 ± 11 lbs) load, 25 ±5°C (77 ± 41 °F), at the max. speed of each speed mode on average on pavement. Left Directioin Indicator: When this icon blinks, it indicates that the direction indicators on the left side are turned on. Right Directioin Indicator: When this icon blinks, it indicates that the direction indicators on the right side are turned on. Error Notication: It indicates that the scooter has detected an error. Temperature Warning: It indicates that the battery temperature has reached 55°C (131°F) or is below 0°C (32°F).

• At this point, the scooter cannot accelerate normally and may not be charged. Do not use until the temperature has reverted to the normal range. Bluetooth: It indicates that the scooter has been successfully connected to the mobile device. Battery Level: The total battery power equals 5 bars.

• The battery power is very low when the rst battery bar is red. Please charge your scooter immediately. Locking Reminder: When the icon lights up, it means the scooter is locked. If abnormal movements are detected, the scooter will start beeping and the tail light will falsh. Diagram

EN EN Dashboard & Power Button SpeedometerTemperature WarningLocking ReminderBluetoothSpeed ModeWalk ModeHeadlightError NoticationBattery LevelPower Button Model Mode E2 II Speed limit E2 Plus II Speed limit 15 km/h (9.3 mph) 20 km/h (12.4 mph) 20 km/h (12.4 mph) 15 km/h (9.3 mph) 20 km/h (12.4 mph) 25 km/h (15.5 mph) E2 II Ranges* 25 km (15.5 miles) 20 km (12.4 miles) 20 km (12.4 miles) E2 Plus II Ranges* 25 km (15.5 miles) 25 km (15.5 miles) 20 km (12.4 miles) D (Standard mode) E (Energy-saving mode) S (Sport mode) Bell HandlebarElectronic ThrottleDirection Indicator SwitchLeft Direction IndicatorRight Direction IndicatorLeft Direction IndicatorRight Direction IndicatorSnap HookDashboardBrake LeverHeadlight Stem Safety ButtonReturning markFolding MechanismQuick-release LeverFront Shock AbsorberFront FenderHub MotorCharge PortFootboardBuckleRear FenderDrum BrakeTail Light & Rear ReectorSide ReectorFront ReectorKickstandBattery CompartmentPower Button EN EN This product is certied to ANSI/CAN/UL-2272 by TUV Rheinland. The battery complies with UN/DOT 38.3.The battery complies with ANSI/CAN/UL-2271.European Union Compliance StatementImportant WEEE information This symbol on the product or on its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste equipment by arranging to return it to designated collection points. Disposing of this product correctly will help save valuable resources and prevent any potential negative eects on human health and the environment, which could otherwise arise from inappropriate waste handling.Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation.Please contact your local authority for further details of your nearest designated collection point.Battery recycling information for Users This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste.Your participation is an important part of the eort to minimize the impact of batteries and accumulators on the environment and on human health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated collection point. Disposing of this product correctly will help save valuable resources and prevent any potential negative eects on human health and the environment, which could otherwise arise from inappropriate waste handling.Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation.there are separate collection systems for used batteries and accumulators.Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center.Radio Equipment Directive Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU.Restriction of the use of certain hazardous substances (RoHS) Directive Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2.0"). Certications

Machinery Directive Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Machinery Directive 2006/42/EC.EU Authorised Representative:Segway-Ninebot EuropeDynamostraat 7, 1014 BN Amsterdam, The Netherlands.Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051401DD, 051402EE comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU, the machinery directive 2006/42/EC, and the RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863.The declaration of conformity can be viewed at the following address: https://eu-en.segway.com/instruction-manuals EN EN Specications

Common Failures Possible causesError code SolutionBluetooth communication failureAbnormal 1A phase current sampling of motorAbnormal 1B phase current sampling of motorAbnormal 1C phase current sampling of motorAbnormal throttle hall samplingAbnormal brake hall samplingAbnormal default voltageAbnormal data writing/readingIncorrect FLASH operationDefault S/NAbnormal battery temperatureAbnormal controller temperatureAbnormal motor temperatureMotor not calibratedAbnormal bus current samplingMotor phase lossMotor stalled

Check the connection of the dashboard communication wire and the control cable, or contact after-sales service or an authorized dealer.Please contact after-sales service or an authorized dealer.Please contact after-sales service or an authorized dealer.Check whether the KickScooter's S/N is the default S/N.Check the working environment of battery, or contact after-sales service or an authorized dealer.Controller temperature is too high, please contact after-sales service or an authorized dealer.Please contact after-sales service or an authorized dealer.Check whether the wire connected with the motor and the controller is loose, or contact after-sales service or an authorized dealer.Check whether the KickScooter is overload, or contact after-sales service or an authorized dealer.Check whether the throttle is pressed when powered on, or contact after-sales service or an authorized dealer.Check whether the breke lever is squeezed when powered on, or contact after-sales service or an authorized dealer.Check whether the wire connected with the battery cable and the controller is loose, or contact after-sales service or an authorized dealer.

Ninebot is the trademark of Ninebot (Beijing) Tech Co., Ltd; Segway and the Rider Design are the registered trademarks of Segway Inc., App Store and Apple Logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Segway-Ninebot is under license. Other trademarks and trade names are those of their respective owners. We have attempted to include descriptions and instructions for all the functions of the KickScooter at the time of printing. However, due to constant improvement of product features and changes of design, your KickScooter may dier slightly from the one shown in this document. Scan the QR code or visit the Apple App Store (iOS) or the Google Play Store (Android) to download and install the App. Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the KickScooter product and documentation without prior notice.© 2024 Ninebot (Beijing) Tech Co. Ltd. All rights reserved.（※The Segway-Ninebot App can support KickScooter with built-in Bluetooth） Trademark BluetoothFrequency Band(s) Max. RF Power 2.4000-2.4835GHz20 mWApprox. 1081 x 475 x 1177 mm (42.6 x 18.7 x 46.3 in)Approx. 1081 x 475 x 548 mm (42.6 x 18.7 x 21.6 in)Approx. 1081 x 475 x 1177 mm (42.6 x 18.7 x 46.3 in)Approx. 1081 x 475 x 548 mm (42.6 x 18.7 x 21.6 in)Approx. 16.8 kg (37.0 lbs)ProductRiderMachineBatteryMotorChargerNinebot eKickScooter E2 II Ninebot eKickScooter E2 Plus II051401DDItem Parameter Name ModelLength × Width × HeightFolded: Length × Width × HeightMax. PayloadRecommended AgeRequired HeightMax. SpeedRange at Max. Speed [1] Max. SlopeTraversable TerrainOperating TemperatureStorage TemperatureIP RatingDuration of ChargingNominal VoltageMax. Charging VoltageCharging TemperatureNominal EnergyNominal CapacityBattery Management SystemOutput PowerInput VoltageMax. Output VoltageRated OutputTiresDirection Indicators8.1-inch inner hollow shock-absorbing tires36.3 W 100-240 V~ 50-60 Hz 25.2 V 24.2 V 1.5 AMax. power 0.45 kW, 450 WModelNBW25D201D5N-EUFront and rear direction indicatorsNominal Power 0.25 kW, 250 W21.6 V25.2 V 0°C–44°C (32–111°F) 220 Wh10.2 AhProtection against overvoltage/undervoltage/short circuit/overcur-rent/over temperature90 kg (198 lbs) 14–60 years old130–190 cm (4'3''–6'2'') [1]: Range at Max. Speed: tested while riding with a full battery, 75 ± 5 kg (165 ± 11 lbs) load, 25 ± 5°C (77 ± 41 °F), at the max. speed on average on pavement.

• Some of the factors that aect range include speed, load, number of starts and stops, ambient temperature, etc. Tire Other051402EEApprox. 16.2 kg ( 35.7 lbs)Net Weight Item Component It is required that original Segway-Ninebot parts shall be used for repairs and replacements. Functional parts Maintenance Method Every 3 months Every 6 months or every 500km (310 miles) After 2 years or the total mileage

5,000km (3,107 miles) Function Inspection Headlight Check the headlight and see if it lights brightly. Direction indicators Toggle the direction indicator switch to the left/right respectively, check if the direction indicators on the left/right side ash normally. Dashboard Power on the scooter, the dashboard works properly. Throttle Charging Steering Buttons Fault detection Press and hold the throttle, then release it, checking for acceleration and deceleration. After connecting with the Segway-Ninebot app:

1) Update the rmware to the latest version.

2) Check the LED indicator on the battery charger.

Charging: red, Fully charged: green. Press or toggle the button 3 times without failure. Test with left turns and right turns (the steering angle is 55). No resistance or lag when turning.

√√√√√√√√√√√√√√ Battery assembly Controller The battery need to be replaced when it is charged and discharged for 500 times or the total mileage is more than 10,000 km (6,213 miles). Note: It is recommended to charge once every 60 days for long-term storage. It is required that original Segway-Ninebot parts shall be used for repairs and replacements. Important parts Hub motor

Recommended Maintenance Schedule To ensure safe riding, day to day care and regular maintenance are essential. You, the owner, havecontrolandknowledgeofhowoften youuseyourscooter,howhardyouuseitandwhereyouuseit. It is the owner's responsibility to perform regular checks and bring your scooter to authorized service center for inspection and service. Please refer to the maintenance schedule below.Note: This maintenance schedule charges a service fee. Item Component Mainframe parts Use a soft, wet cloth to wipe the mainframe clean. Tire wear Screws on the stem top Mainframe maintenance Check if the tires are cracked, deformed, or signicantly worn. Tighten the six screws xed with the handlebar and the stem. The suggested torque is 5.5±0.3 N·m. Tighten the screw on the throttle. The suggested torque is 2±0.1 N·m. Tighten the screws on the brake levers. The suggested torque is 5±0.1 N·m. Tighten the screws on the stem top. The suggested torque is 2±0.1 N·m. Maintenance Method Every 3 months Every 6 months or every 500km (310 miles) After 2 years or the total mileage

Hub motor Rear wheel maintenance Drum Brake To accelerate and decelerate, check if the hub motor is stalled or has abnormal sounds. Check if the rear wheel is stalled or gets shaky, or the axis shaft is unbalanced.

1) Spin the rear wheel, it spins normally. The rear wheel shall

not stuck or make abnormal sounds. Note: Slight noise does not aect riding safety. But if the drum brake makes a loud noise when you apply brakes, please contact customer service for support.

2) Squeeze the brake lever, the rear wheel stops moving.