RDU4100 - Radio MOTOROLA - Free user manual and instructions

USER MANUAL RDU4100 MOTOROLA

Series Two-way Radios User Guide RDU4100, RDU4103 & RDV5100 Non-Display Model en-US fr-CA

PRODUCT SAFETY PRODUCT SAFETY

PRODUCT SAFETY AND RF

EXPOSURE COMPLIANCE ATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. For a list of Motorola Solutions-approved antennas, batteries and other accessories, visit the following website which lists approved accessories: www.motorolasolutions.com/RDX Before using this product, read the operating instructions and RF energy awareness information contained in the Product Safety and RF Exposure booklet enclosed with your radio.

C a u t i o n MN002895A01_final.book Page 5 Thursday, January 5, 2017 10:51 AMEnglish

PRODUCT SAFETY NOTES MN002895A01_final.book Page 6 Thursday, January 5, 2017 10:51 AMEnglish

INTRODUCTION INTRODUCTION Thank you for purchasing the Motorola Solutions® RDX Series™ Radio. This radio is a product of Motorola Solutions' 80 plus years of experience as a world leader in the designing and manufacturing of communications equipment. The RDX Series radios provide cost-effective communications for businesses such as retail stores, restaurants, schools, construction sites, manufacturing, property and hotel management and more. Motorola Solutions professional two-way radios are the perfect communications solution for all of today's fast-paced industries. Note: Read this user guide carefully to ensure you know how to properly operate the radio before use PACKAGE CONTENTS

• Drop-in Tray Charger

• Product Safety & RF Exposure Booklet

Business Radios RPSD 1C15, Motorola 8000 West Sunrise Boulevard Plantation, Florida 3332 MN002895A01_final.book Page 7 Thursday, January 5, 2017 10:51 AMEnglish

FCC LICENSING INFORMATION FCC LICENSING INFORMATION INTERFERENCE INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. RDX Series Business two-way radios operate on radio frequencies that are regulated by the Federal Communications Commission (FCC). To transmit on these frequencies, you are required to have a license issued by the FCC. Application is made available on FCC Form 601 and Schedules D, H, and Remittance Form

To obtain these FCC forms, request document 000601 which includes all forms and instructions. If you wish to have the document faxed, mailed or have questions, use the following contact information. Faxed contact the Fax-On- Demand system at: Mailed call the FCC forms hotline at: Questions regarding FCC license contact the FCC at:

Before filling out your application, you must decide which frequency(ies) you can operate on. See “Frequencies and Code Charts”. For questions on determining the radio frequency, call Motorola Solutions Product Services at: 1-800-448-6686 Changes or modifications not expressly approved by Motorola Solutions may void the user’s authority granted by the FCC to operate this radio and should not be made. To comply with FCC requirements, transmitter adjustments should be made only by or under the supervision of a person certified as technically qualified to perform transmitter maintenance and repairs in the private land mobile and fixed services as certified by an organization representative of the user of those services. Replacement of any transmitter component (crystal, semiconductor and more.) not authorized by the FCC equipment authorization for this radio could violate FCC rules. Use of this radio outside the country where it was intended to be distributed is subject to government regulations and may be prohibited. MN002895A01_final.book Page 9 Thursday, January 5, 2017 10:51 AMEnglish

CANADA LICENSING INFORMATION CANADA LICENSING INFORMATION GENERAL INFORMATION The operation of your Motorola Solutions radio is subject to the Radiocommunications Act and must comply with rules and regulations of the Federal Government’s department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment. An application for your Industry Canada license is made on the form included with your radio. Additional forms and latest license application versions can be obtained from the nearest Industry Canada District office. A list of these offices is included for your information. This device complies with Industry Canada’s licence- exempt RSSs. Operation is subject to the following two conditions:

1. This device may not cause interference; and

2. This device must accept any interference,

including interference that may cause undesired operation of the device.

THE LICENSE APPLICATION

General Instructions

1. Fill in the items as per the instructions. If you

need additional space for any item use the reverse side of the application.

2. Be sure to use a typewriter or print legibly.

3. Make a copy for your files.

4. Prepare a cheque or money order made out to

the “Receiver General for Canada”, for an amount, which is on the following schedule, for each radio purchased. (License is valid until April 1st of each year, and the renewed.

5. Mail your completed application, along with your

cheque or money order to the closest Industry Canada District office, according to the list on pages. To obtain the latest Canadian License Application form, please go to: www.ic.gc.ca MN002895A01_final.book Page 10 Thursday, January 5, 2017 10:51 AMEnglish

SAFETY INFORMATION BATTERIES AND CHARGERS SAFETY INFORMATION This document contains important safety and operating instructions. Read these instructions carefully and save them for future reference. Before using the battery charger, read all the instructions and cautionary markings on

• the radio using the battery

1. To reduce risk of injury, charge only the

rechargeable Motorola Solutions-authorized batteries. Other batteries may explode, causing personal injury and damage.

2. Use of accessories not recommended by

Motorola Solutions may result in risk of fire, electric shock, or injury.

3. To reduce risk of damage to the electric plug

and cord, pull by the plug rather than the cord when disconnecting the charger.

4. An extension cord should not be used unless

absolutely necessary. Use of an improper extension cord could result in risk of fire and electric shock. If an extension cord must be used, make sure that the cord size is 18AWG for lengths up to 100 ft (30.48 m), and 16AWG for lengths up to 150 ft (45.72 m).

5. To reduce risk of fire, electric shock, or injury, do

not operate the charger if it has been broken or damaged in any way. Take it to a qualified Motorola Solutions service representative.

6. Do not disassemble the charger; it is not

repairable and replacement parts are not available. Disassembly of the charger may result in risk of electrical shock or fire.

7. To reduce risk of electric shock, unplug the

charger from the AC outlet before attempting any maintenance or cleaning MN002895A01_final.book Page 11 Thursday, January 5, 2017 10:51 AMEnglish

• Turn the radio OFF when charging battery.

• The charger is not suitable for outdoor use. Use only in dry locations/conditions.

• Connect charger only to an appropriately fused and wired supply of the correct voltage (as specified on the product).

• Disconnect charger from line voltage by removing main plug.

• The outlet to which this equipment is connected should be nearby and easily accessible.

• In equipment using fuses, replacements must comply with the type and rating specified in the equipment instructions.

• Maximum ambient temperature around the power supply equipment must not exceed 40 °C (104 °F).

• Power output from the power supply unit must not exceed the ratings stated on the product label located at the bottom of the charger.

• Make sure that the cord is located where it will not be stepped on, tripped over, or subjected to water, damage, or stress. MN002895A01_final.book Page 12 Thursday, January 5, 2017 10:51 AMEnglish

Antenna On/Off/Volume Knob LED Indicator Channel Selector Knob Audio Accessory 2-Pin Connector Battery Microphone PTT (Push-To- Talk) Button SB1 SB2 MN002895A01_final.book Page 13 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW On/Off/Volume Knob Used to turn the radio ON or OFF and to adjust the radio’s volume. Channel Selector Knob Used to switch the radio to different channels. Accessory Connector Used to connect compatible audio accessories. Model Label Indicates the model of the radio. Microphone Speak clearly into the microphone when sending a message. Antenna For models RDU4100 and RDU4103 there are 2 removable antennas. For RDV5100 there is one VHF removable antenna. LED Indicator Used to give battery status, power-up status, radio call information and scan status. SIDE BUTTONS Push-to-Talk (PTT) Button

• Press and hold down this button to talk, release it to listen. Side Button 1 (SB1)

• The Side Button 1 is a general button that can be configured by the Customer Programming Software - CPS. The default setting of SB1 is ‘Monitor’. Side Button 2 (SB2)

• The Side Button 2 is a general button that can be configured by the CPS. The SB2 default setting is ‘Scan/Nuisance Channel Delete’. MN002895A01_final.book Page 14 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW The Lithium-Ion (Li-Ion) Battery RDX Series comes with a Standard Capacity Li-Ion battery. Other batteries may be available. For more information, see “Battery Features” on page 16.

RDX NON DISPLAY MODELS

This User Guide covers multiple RDX Series models, and may detail some features your radio does not have. The radio’s model is shown on the bottom of the radio and provides the following information: Table 1: RDX Series Radio Specifications Model Frequency Band Transmit Power (W) Number of Channels Antenna RDU4100 UHF 4 10 Removable RDU4103 UHF 4 10 Removable RDU5100 VHF 5 10 Removable MN002895A01_final.book Page 15 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW BATTERY FEATURES RDX Series radios provide Lithium-Ion batteries that come in different capacities that defines the battery life. About the Li-Ion Battery The RDX Series radio comes equipped with a rechargeable Li-Ion battery. This battery should be fully charged before initial use to ensure optimum capacity and performance. Battery life is determined by several factors. Among the more critical are the regular overcharge of batteries and the average depth of discharge with each cycle. Typically, the greater the overcharge and the deeper the average discharge, the fewer cycles a battery will last. For example, a battery which is overcharged and discharged 100% several times a day, lasts fewer cycles than a battery that receives less of an overcharge and is discharged to 50% per day. Further, a battery which receives minimal overcharging and averages only 25% discharge, lasts even longer. Motorola Solutions batteries are designed specifically to be used with a Motorola Solutions charger and vice versa. Charging in non-Motorola Solutions equipment may lead to battery damage and void the battery warranty. The battery should be at about 77 °F (25 °C) (room temperature), whenever possible. Charging a cold battery (below 50 °F [10 °C]) may result in leakage of electrolyte and ultimately in failure of the battery. Charging a hot battery (above 95 °F [35 °C]) results in reduced discharge capacity, affecting the performance of the radio. Motorola Solutions rapid-rate battery chargers contain a temperature-sensing circuit to ensure that batteries are charged within the temperature limits stated above. MN002895A01_final.book Page 16 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW Battery Recycling and Disposal Li-Ion rechargeable batteries can be recycled. However, recycling facilities may not be available in all areas. Under various U.S. state laws and the laws of several other countries, batteries must be recycled and cannot be disposed of in landfills or incinerators. Contact your local waste management agency for specific requirements and information in your area. Motorola Solutions fully endorses and encourages the recycling of Li-Ion batteries. In the U.S. and Canada, Motorola Solutions participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for Li-Ion battery collection and recycling. Many retailers and dealers participate in this program. For the location of the drop-off facility closest to you, access RBRC's Internet web site at: http://www.call2recycle.org or call: (877)723-1297 This internet site and telephone number also provides other useful information concerning recycling options for consumers, businesses, and governmental agencies. MN002895A01_final.book Page 17 Thursday, January 5, 2017 10:51 AMEnglish

2. With the Motorola Solutions logo side up on the

battery pack, fit the tabs at the bottom of the battery into the slots at the bottom of the radio’s body.

3. Press the top part of the battery towards the

radio until a click is heard. Note: To learn about the Li-Ion Battery Life features, refer to “About the Li-Ion Battery” on page 16 Removing the Lithium-Ion (Li-Ion) Battery

1. Turn OFF the radio.

2. Push down the battery latch and hold it while

removing the battery.

3. Pull the battery away from the radio.

Battery Latch Slots Battery Latch MN002895A01_final.book Page 18 Thursday, January 5, 2017 10:51 AMEnglish

1. Align the threaded end of the antenna with the

radio’s antenna connector.

2. Turn the antenna clockwise to fasten it.

Removing the Antenna

1. Turn the antenna counter-clockwise until you

can remove it. Note: These instructions apply ONLY to models RDU4100 and RDV5100. Do not attempt to remove the antenna if your radio is not one of these models. MN002895A01_final.book Page 19 Thursday, January 5, 2017 10:51 AMEnglish

1. Slide the spring action belt clip rails into the belt

clip grooves on the back of the battery pack and slide it down until the belt clip tab snaps into place.

2. To remove, pull back the metal release tab on

the belt clip tab and push the spring action belt clip upward to remove. Power Supply, Adaptor and Drop-in Tray Charger The radio is equipped with one Drop-in Tray Charger and one Power Supply with Adaptor. For more information, refer to “Chargers” on page 80. Belt Clip Tab Spring Action Belt Clip Drop-in Tray Charger Power Supply MN002895A01_final.book Page 20 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW Battery Life Information When the Battery Save feature is set to ON (enabled by default), the battery life lasts longer. The following table summarizes battery life estimations: Note: Battery life is estimated based on 5% transmit / 5% receive / 90% standby standard duty cycle. Table 2: Li-Ion Battery Life with Battery Save feature ON Battery Type 5 W 4 W High Capacity 15 hr 15 hr MN002895A01_final.book Page 21 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW Charging the Battery The RDX Series radio offers two types of Chargers:

• Standard Charger and,

• Rapid Charger Note: The radio comes with a Standard Power Supply. To charge the battery (with the radio attached), place it in a Motorola Solutions-approved Drop- in Tray Single Unit Charger or Drop-in Tray Multi Unit Charger. Note: When acquiring additional chargers or power supplies, make sure you have similar drop-in tray chargers and power supplies sets (all “rapid” or all “standard”). For part number details, refer to “Chargers” on page 80

Charging with the Drop-in Tray Single Unit Charger (SUC)

1. Place the Drop-in Tray Charger on a flat

2. Insert the connector of the Power Supply into

the charger port on the back of the Drop-in Tray Charger.

3. Plug the AC Adaptor into a power outlet.

4. Insert the radio into the Drop-in Tray Single Unit

Charger with the radio facing the front, as shown. Power Supply (Transformer) Drop-in Tray Charger Drop-in Tray Charger Port MN002895A01_final.book Page 22 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW Note: When charging a battery attached to the radio, turn the radio OFF to ensure a full charge. See “Operational Safety Guidelines” on page 12 for more information. Charging A Stand-Alone Battery To charge only the battery - at step 4 on page 22, insert the battery into the tray, with the inside surface of the battery facing the front of the Drop-in Tray Single Unit Charger as shown above. Align the slots in the battery with the alignment ribs in the Drop-in Tray Single Unit Charger. Note: Ensure that the bracket in the charger is adjusted to the correct position for either Standard or High capacity battery. See “Charging a Standard Battery” on the right. MN002895A01_final.book Page 23 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW Drop-in Tray Charger LED Indicators (*) Normally, re-positioning the battery pack will correct this issue. Table 3: Standard Charger LED Indicator Status LED Indicator Comments Power On Steady red indication for 3 s The charger has powered up Charging Blinking red (slow) The charger is currently charging Charging Complete Steady red indication Battery is fully charged Battery Fault (*) Blinking red (fast) Battery had a fault when battery was inserted MN002895A01_final.book Page 24 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW Table 4: Rapid Charger LED Indicator (*) Normally, re-positioning the battery pack will correct this issue. (**) Battery temperature is too warm or too cold or wrong power voltage is being used. Status LED Indicator Comments Power On Steady green indication for 3 s The charger has powered up Charging Blinking green The charger is currently charging Top-off Charging Blinking green (slow) Battery is near fully charged Charging Complete Steady green indication Battery is fully charged Battery Fault (*) Blinking red (fast) Battery had a fault when battery was inserted Waiting to Charge (**) Double-blink yellow indications Battery charging conditions not suitable MN002895A01_final.book Page 25 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW Estimated Charging Time The following table provides the estimated charging time of the battery. For more information, see “Audio Accessories” on page 79. Table 5: Battery Estimated Charging Time Charging Solutions Estimated Charging Time High Capacity Battery Standard Charging Solutions 12 hr Rapid Charging Solutions 3 hr MN002895A01_final.book Page 26 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW Charging a Radio and Battery using a Multi Unit-Charger - MUC (Optional Accessory) The Multi-Unit Charger (MUC) allows drop-in charging of up to 6 radios or batteries. Batteries can be charged with the radios or removed and placed in the MUC separately. Each of the 6 charging pockets can hold a radio (with or without the Holster) or battery, but not both.

1. Place the Multi-Unit Charger on a flat surface.

2. Insert the power cord plug into the MUC’s dual

3. Plug the power cord into an AC outlet.

4. Turn the radio OFF.

5. Set removable bracket for battery type

6. Insert the radio or battery into the charging

pocket with the radio. Note:

• This Multi-Unit Charger clones up to 3 radios (3 Source radios and 3 Target radios). Refer to “Cloning with a Multi Unit Charger (MUC)” on page 53 for more information.

• More information on the Multi-Unit Charger’s operation is available in the Instruction Sheets provided with the MUC. For more information on the parts and their part numbers, refer to Chapter “Accessories” on page 79. MN002895A01_final.book Page 27 Thursday, January 5, 2017 10:51 AMEnglish

RADIO OVERVIEW Multi-Unit Charger LED Indicators (*) Normally, re-positioning the battery pack will correct this issue. Table 6: MUC Charger LED Indicator Status LED Indicator Comments Charging Steady Red Indication The charger is currently charging Charging Complete Steady Green Indication Battery is fully charged Battery Fault (*) Blinking red (fast) Battery was faulty when inserted MN002895A01_final.book Page 28 Thursday, January 5, 2017 10:51 AMEnglish

GETTING STARTED GETTING STARTED For the following explanations, refer to “Parts Of The Radio” on page 13.

TURNING RADIO ON/OFF

To turn ON the radio, rotate the On/Off/Volume Knob clockwise. The radio plays one of the following:

• Power up tone and channel number announcement, or

• Battery level and channel number announcements, or

• Silent (Audible tones disabled) The LED blinks red briefly. To turn the radio OFF, rotate the On/Off/Volume Knob counterclockwise until you hear a ‘click’ and the radio LED Indicator turns OFF. ADJUSTING VOLUME Turn the On/Off/Volume Knob clockwise to increase the volume, or counterclockwise to decrease the volume. Note: Do not hold the radio too close to the ear when the volume is high or when adjusting the volume

To select a channel, turn the Channel Selector Knob until you reach the desired channel. An audible voice indicates the selected channel. Each channel has its own Frequency, Interference Eliminator Code and Scan Settings.

TALKING AND MONITORING

It is important to monitor for traffic before transmitting to avoid ‘talking over’ someone who is already transmitting To monitor, long press and hold the SB1(*) button to access channel traffic. If no activity is present, you will hear ‘static’. To release, press SB1 again. Once channel traffic has cleared, proceed with your call by pressing the PTT button. When transmitting, the LED Indicator stays solid red. Note:

• To listen to all activity on a current channel, short press the SB1 to set the CTCSS/DPL code to 0. This feature is called ‘CTCSS/DPL Defeat (Squelch set to SILENT)’.

• (*) This assumes SB1 is not being programmed for a different mode. MN002895A01_final.book Page 29 Thursday, January 5, 2017 10:51 AMEnglish

1. Select a channel by rotating the Channel

Selector Knob until you reach the desired channel. An audible voice indicates the selected channel.

2. Make sure the PTT button is released and listen

3. The LED Indicator stays solid red when the

radio is receiving a call.

4. To respond, hold the radio vertically 1 to 2

inches (2.5 to 5 cm) from mouth. Press the PTT button to talk; release it to listen. TALK RANGE TALK RANGE Model Industrial Multi-Level Inside steel/ concrete Industrial buildings Inside multi- level buildings UHF 4W Up to 350,000 ft2 Up to 30 Floors VHF 5W Up to 300,000 ft2 Up to 18 Floors MN002895A01_final.book Page 30 Thursday, January 5, 2017 10:51 AMEnglish

GETTING STARTED To establish a proper two-way communication, the channel, frequency, and interference eliminator codes must be the same on both radios. This depends on the stored profile that has been preprogrammed on the radio:

1. Channel: Current channel that the radio is

using, depending on radio model.

2. Frequency: The frequency the radio uses to

3. Interference Eliminator Code: These codes

help minimize interference by providing a choice of code combinations.

4. Scramble Code: Codes that make the

transmissions sound garbled to anyone listening who is not set to that specific code.

5. Bandwidth: Some frequencies have selectable

channel spacing, which must match other radios for optimum audio quality (Only applicable to RDU4103). For details on how to set up frequencies and CTCSS/ DPL codes in the channels, refer to “Advanced Configuration Mode” on page 36. MN002895A01_final.book Page 31 Thursday, January 5, 2017 10:51 AMEnglish

Channel Busy Solid Orange Cloning Mode Double Orange Heartbeats Cloning In Progress Solid Orange Fatal Error at Power up One Green Blink, One Orange Blink, One Green Blink, then repeat for 4 seconds Low Battery Orange Heartbeat Low Battery Shutdown Fast Orange Heartbeat Monitor LED is OFF Power-Up Solid Red for 2 s ‘Idle’ Programming Mode / Channel Mode Green Heartbeat Scan Mode Fast Red Heartbeat Transmit (TX)/Receive (RX) Solid Red Transmit in Low Power Select Solid Orange VOX/iVOX Mode Double Red Heartbeats MN002895A01_final.book Page 32 Thursday, January 5, 2017 10:51 AMEnglish

Motorola Solutions RDX Series radios can operate hands-free (VOX) when used with compatible VOX accessories. With Compatible VOX Accessories The default factory setting for VOX sensitivity level is OFF (level ‘0’). Before using VOX, set VOX level to a level different from ‘0’ via the Customer Programming Software (CPS). Then, perform the following steps:

1. Turn the radio OFF.

2. Open accessory cover.

3. Insert the audio accessory’s plug firmly into

6. To transmit, speak into accessory microphone

and to receive, stop talking.

7. VOX can be temporarily disabled by pressing

the PTT button or by removing the audio accessory. VOX can also be activated using the (Menu) button without using the CPS. Note: To order accessories, refer to: www.motorolasolutions.com/RDX, call 1 (800) 448-6686, or contact your Motorola Solutions point of purchase. VOX Accessory Accessory Port/ Connector MN002895A01_final.book Page 33 Thursday, January 5, 2017 10:51 AMEnglish

• Enable iVOX by pressing the PTT Button while turning ON the radio.

• A short press of the PTT Button re-enables iVOX.

• There is a short delay between the time when you start talking and when the radio transmits.

SETTING VOX/IVOX SENSITIVITY

The sensitivity of the radio's accessory or microphone can be adjusted to suit different operating environments. VOX sensitivity can be programmed via the CPS. Default value is OFF. If you want to use the VOX feature, VOX level should be set at a different level.

• 1 = High audio input level will trigger the Tx

• 2 = Medium sensitivity

Short press the SB1 Button while turning ON the radio to enable/disable the Voice Prompt in User Mode. (Default is set to ON).

POWER UP - TONE MODE

To enable/disable power up tone mode, press SB1 and SB2 buttons simultaneously for 2-3 seconds while powering up the radio until you hear the pre- programmed power up tone. Three different power-up tones are available.

RESET TO FACTORY DEFAULTS

Reset to Factory Defaults will set back all radio features to the original factory default settings. To do so, press PTT, SB2 and SB1 simultaneously while turning ON the radio until you hear a high tone chirp. MICROPHONE GAIN The sensitivity of the microphone can be adjusted to fit different users or operating environments. This feature can be adjusted only through the CPS. Microphone default setting is set to level 2 (medium gain). MN002895A01_final.book Page 34 Thursday, January 5, 2017 10:51 AMEnglish

GETTING STARTED NOTES MN002895A01_final.book Page 35 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES PROGRAMMING FEATURES To easily program all the features in your radio, it is recommended to use the Customer Programming Software (CPS) and the programming cable. CPS software download is available for free at www.motorolasolutions.com/RDX.

ADVANCED CONFIGURATION MODE

Advanced Configuration is a configuration mode that allows the customization of additional features via the radio’s front panel. For non-display model radios, the navigation is guided by an audible voice prompt. When the radio is set to Advanced Configuration, you are able to read and modify four features:

• Frequency Selection,

• Active Channels, and

• Enable/Disable/Program the Weather Channel The Frequencies Select feature allows you to choose frequencies from a pre-defined list. The Interference Eliminator Code (CTCSS/ DPL) helps minimize interference by providing you with a choice of code combinations that filter out static, noise, and unwanted messages. The Auto-Scan feature allows you to set a particular channel to automatically enable Scan each time you switch to that channel. The Active Channels feature allows you to increase or decrease the amount of active channels (In the range of maximum channels allowed). The Weather Programming feature allows you to alternate the channel function between 2 way radio channel and weather channel. There are seven received frequencies available for this feature. Entering Advanced Configuration Mode Note: Before configuring the features, make sure your radio is set to the channel you wish to program. You can do so before entering Advanced Configuration Mode or at any time during the Advanced Configuration Mode by rotating the Channel Selector Knob until you reach the desired channel. To read or modify Frequencies, Codes, Auto- Scan, Active Channels and Weather Channel set the radio to ‘Advanced Configuration Mode’ by long pressing MN002895A01_final.book Page 36 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES both the PTT and the SB1 button simultaneously for 3 to 5 seconds while turning ON the radio until you hear an audible voice saying “Programming Mode” and “Channel Number”. The LED Indicator starts blinking a green heartbeat. Note: ‘Idle’ Programming Mode is the stage in the Programming Mode where the radio waits for the user to start the radio programming cycle. Once you are in the ‘Idle’ Programming Mode, you will be able to hear the Frequencies, Codes, Auto-Scan, Active Channels and Weather Channel settings by short pressing the PTT button to navigate along the different programmable features.

ENTERING FREQUENCIES VALUES

RDU4100 has 89 frequencies, 27 frequencies for RDV5100 and 2 for RDU4103.

• In ‘Idle’ Programming mode, the Channel number becomes the first changeable value. Select the desired channel by turning the Channel Selector Knob. An audible voice indicated the selected channel to configure. Short pressing the PTT button allows you to cycle through the other features available for configuration. Use the SB1 and SB2 button to change the values. An audible voice indicates the value selected.

READING CTCSS/DPL VALUES

Cycle through the features available for configuration by short pressing the PTT button until you hear the current code. The radio moves to the programming CTCSS/PL codes mode. Enter a new code value using the SB1 and SB2 buttons. The RDX Series radios have up to 219 codes available. For more information, refer to “Frequency and Code Charts” on page 64.

READING AUTO-SCAN VALUES

After hearing the CTCSS/DPL codes, short pressing the PTT button moves you to Auto- Scan mode. Auto-Scan has only two values:

• Disabled MN002895A01_final.book Page 37 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES ACTIVE CHANNELS While in Auto-Scan mode, short pressing the PTT button shifts the radio to ‘Active Channels’ feature. Modify the amount of channels available using the SB1 and SB2 buttons.

WEATHER CHANNEL PROGRAMMING

(NOT FOR RDU4103) After setting the amount of Active Channels, short pressing the PTT button moves you to Weather Channel feature. Use the SB1 and SB2 buttons to Enable/ Disable the feature. SAVING SETTINGS Once you are satisfied with the settings, you can either:

• short press the PTT button to continue programming,

• long press the PTT button to save and return to ‘Idle’ Programming Mode, or

I got distracted while programming and forgot which feature I was programming. What should I do?

• Return to ‘Idle’ Programming Mode and start over. You will not be able to return to Programming Mode (the radio does not provide further way to let you know the specific stage you are at in the Programming Mode).

• Turn OFF the radio and enter Programming Mode again. (Refer to “Entering Advanced Configuration Mode” on page 36 for more information) I am trying to program a frequency (or a code) value but the radio would not do it. It rolled over and took me back to value ‘0’.

• The radio disallows you to program any value that is not available in the frequencies and codes pool. For example, if you try to program code 220, the radio would not accept it as the maximum value allowed is 219. Same goes for the frequencies. Refer to the “Frequency and MN002895A01_final.book Page 38 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES Code Charts” on page 64 to make sure you are programming a valid value. I am trying to enter the Programming Mode but the radio would not do it.

• The radio may be locked using the CPS to disallow Front Panel Programming. To re- enable, use the CPS. I programmed the wrong value when I was programming. How can I erase or re-program the value? If you programmed the wrong value, you can either:

• ‘Roll-over’ the radio. The radio ‘roll-over’ each time it reaches the maximum value allowed. Keep increasing (short press the SB1 button) or decreasing (short press the SB2 button) until you get the desired value or,

• Turn OFF the radio and start over. I just programmed the value I wanted. How do I exit the Programming Mode? You can either:

• Long press the PTT button twice to exit if you’re in the Programming Mode or,

• Long press the PTT button once if you are already in the ‘Idle’ Programming mode. I am done programming the features in this channel. How do I program another channel?

• Short press the PTT button several times until you hear “Channel Number”. Switch channel by rotating the Channel Selector Knob. If you wish to save the changes, make sure you are in the ‘Idle’ Programming Mode before switching the channel, otherwise you will lose the changes made.

PROGRAMMING VALUES EXAMPLES

Example of Programming a Frequency Assuming current frequency value is set to Channel 1, with the UHF default frequency set to ‘02’ (equivalent to 464.5500 MHz), and you want to change it to Frequency Number = ‘13’ (which is mapped to 461.1375 MHz), follow this sequence:

Mode. The radio audible voice announces that the current value is ‘2’. MN002895A01_final.book Page 39 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES

3. Press the SB1 button eleven times to increase

frequencies and you will hear frequency “One, three” (13).

4. Long press the PTT button. LED Indicator

shows a green heartbeat to indicate ‘Idle’ Programming Mode.

5. Long press the PTT button again to exit

Programming Mode or turn OFF the radio. Example of Programming a Code Assuming the current code value is set to factory default ‘001’, and you want to change it to CTCSS/ DPL Code = 103. Follow the sequence indicated below:

audible voice announced “Code Number” (Entering CTCSS/DPL Programming Selection Mode).

3. Pressing and holding SB1 or SB2 button fast

forwards / rewinds the value at the nearest 10’s. When released, the radio audible voice announces the first, second and third digit in full. Keep pressing the SB1 or SB2 button several times until you hear “103”.

4. Long press the PTT button. LED Indicator

shows a green heartbeat to indicate ‘Idle’ Programming Mode.

5. Long press the PTT button again to exit

Programming Mode or turn OFF the radio. Example of Programming Auto-Scan Auto-Scan is the third available feature in the Programming Mode and can be set to either ON or OFF on a particular channel. To set Auto-Scan to ON:

1. Enter Advanced Configuration Mode and select

the desired channel.

2. Short press the PTT button three times to enter

the Active Channels Programming Selection Mode. The audible voice in the radio announces “Auto-Scan” and the setting (Enabled or Disabled).

MN002895A01_final.book Page 40 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES shows a green heartbeat to indicate ‘Idle’ Programming Mode.

5. Long press the PTT button again to exit

Programming Mode or turn OFF the radio. Example of Programming Active Channels Active Channels is the fourth* Programming Mode. It allows you to modify the number of active channels the radio is programmed to support. To set Active Channels:

1. Enter Advanced Configuration Mode and select

the desired channel.

2. Short press the PTT button four times to enter

the Active Channels Programming Selection Mode. The audible voice in the radio announces “Active Channels” and the current value.

3. Short press the SB1 or SB2 button until you get

the number of channels desired.

4. Long press the PTT button. LED Indicator

shows a green heartbeat to indicate ‘Idle’ Programming Mode.

5. Long press the PTT button to exit Programming

Mode or turn OFF the radio. Note: (*) For RDU4103 it is the fifth menu. Example of Programming Weather Channels (Not valid for RMU4103) Weather Channels is the last Programming mode. It allows you to toggle a radio channel between 2 way radio mode and weather alert mode. To set channels to Weather Alert Mode:

1. Enter Advanced Configuration Mode and select

the desired channel.

2. Short press the PTT button five times to enter

the Weather Channels Programming Mode.

3. An audible voice announces "Weather Channel

and Frequency Used" and instructions on how to change values. Refer to "Weather Channel Frequencies Table" on Short press the SB1 or SB2 button to enable/disable the feature.page 48 for the frequency table.

4. Short press the SB1 or SB2 button to enable/

disable the feature.

5. Long press the PTT button. LED Indicator

MN002895A01_final.book Page 41 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES shows a green heartbeat to indicate ‘Idle’ Programming Mode.

6. Long press the PTT button again to exit

Programming mode or turn OFF the radio.

OTHER PROGRAMMING FEATURES

Scan Scan allows you to monitor other channels to detect conversations. When the radio detects a transmission, it stops scanning and goes to the active channel. This allows you to listen and talk to people in that channel without having to change channel manually. If there are transmissions on another channel, you will not hear that activity once the radio has stopped scanning. Once the activity on transmitting channel stops, the radio waits for 5 seconds before resuming scan again.

• To start scanning, press the SB1 or SB2 button. Notes: Scan has to be programmed either to SB1 or SB2 button via CPS. SB2 is by default Scan/Nuisance Channel delete button.

• To stop scanning, short press the SB1 or SB2 button (programmed for scan) again.

• By pressing the PTT button while the radio is scanning, the radio will transmit on the channel which was previously selected before Scan is activated. If no transmission occurs within 5 seconds, scanning resumes.

• If you want to scan a channel without the Interference Eliminator Codes (CTCSS/DPL), set the code settings for the channels to ‘0’ in the CTCSS/DPL Programming Selection Mode Notes: Whenever the radio is set to Scan, the LED Indicator blinks a Red Heartbeat. Editing Scan List Scan List can be edited by using the CPS. For more information refer to “Customer Programming Software (CPS)” on page 43 Nuisance Channel Delete Nuisance Channel Delete allows you to temporarily remove channels from the Scan List. This feature is useful when irrelevant conversations on a ‘nuisance’ channel ties up the radio’s scanning feature. To delete a channel from the Scan List:

• Start Scan mode by short pressing the SB1 or SB2 (programmed for scan) button. MN002895A01_final.book Page 42 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES

• Wait until the radio stops at the channel you wish to eliminate. Long press the SB2 button to delete it. You cannot delete the channel with scan enabled (home channel).

• The channel will not be scanned again until you exit the Scan mode by short pressing the SB1 or SB2 (programmed for scan) button again or by turning OFF the radio and back ON.

CUSTOMER PROGRAMMING SOFTWARE

(CPS) Figure 1: Setting up the radio to the CPS The easiest way to program or change features in your radio is by using the Customer Programming Software (CPS) and the CPS Programming Cable(*). CPS Software is available for free as web based downloadable software at: www.motorolasolutions.com/RDX To program, connect the RM Series radio via the Drop-in Charger Tray and CPS Programming Cable as shown in Figure 1 on page 43. Toggle the cable switch of the CPS Programming Cable to ‘CPS Mode’. CPS allows you to program frequencies, PL/DPL Codes as well as other features such as: Bandwidth Select, Time-out Timer, Power Select, Scan List, Call Tones, Scramble, Reverse Burst, etc. CPS is a very useful tool as it can also lock the Front-Panel Radio Programming or restrict any specific radio feature to be changed (to avoid accidentally erasing the preset radio values). It also provides security by giving the option to set up a password for profile radio’s management. For more information, refer to Features Summary Chart Section at the end of the User Guide. Note: (*) CPS Programming Cable P/N# HKKN4027_ is an accessory sold separately. Please contact your Motorola Drop-In Tray Charger Tray Radio to be programmed USB Ports CPS Programming Cable MN002895A01_final.book Page 43 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES Solutions point of purchase for more information. Time-Out Timer This timer sets the amount of time that the radio can continuously transmit before the transmission is automatically terminated. The default setting is 60 seconds and can be changed using the CPS. Power Select Power Select allows you to select between high and low transmission power per frequency in each channel. The power levels for RDX High Power are 2/ 4W for UHF and 2/5W for VHF. Call Tones Call Tones feature allows you to transmit an audible tone to other radios on the same channel to alert them that you are about to talk or to alert them without speaking. To use this feature, the Call Tones must be programmed to either SB1 or SB2 and 1 of the 3 pre- recorded tones is selected. Scramble The Scramble feature makes transmissions sound garbled to anyone listening without the same code. Scramble default value is OFF. To change the scramble code during radio’s normal operation, the Scramble feature must be programmed to either SB1 or SB2. Reverse Burst Reverse Burst eliminates unwanted noise (squelch tail) during loss of carrier detection. You can select values of either 180 or 240 to be compatible with other radios. The default value is 180. Notes:

• The features described in previous pages are just some of the features CPS has. CPS offers more capabilities. For more information refer to the HELP file in the CPS.

• Some of the features available with the CPS software may vary depending on the radio model.

TEXT-TO-SPEECH (CHANGING PRE-

DEFINED VOICE ALIASES) Enable User Pre-Defined Voice Prompt (VP) Checkbox Check the box to enable user-defined voice on the selected channel. The user is given the option to MN002895A01_final.book Page 44 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES either use the Text-to-Speech synthesizer in order to generate automated voice, or import a wave (.wav) file containing the voice data. User Pre-Defined Voice Prompt (VP) Text This field is used by the Text-to-Speech synthesizer embedded in the CPS to generate user-defined voice for the selected channel. Note:

• The length of the string cannot exceed 18 characters.

• The string can only contain ISO-8859-1 characters. Import Voice File This field allows the user to upload a pre- existing wave (.wav) file from the local hard drive. The first eight characters of the wave files are used to populate the channel “Name”. Note:

• The wave file must be sampled at 8 kHz.

• The wave file cannot exceed 65,000 kB in length. Listen to User Customized Voice Prompt (VP) Text This field allows the user to play the output voice signal generated from the Text-to-Speech synthesizer. WEATHER FEATURE (NOT FOR RDU4103) The RDX radio weather mode can be programmed to operate and receive weather channels that are broadcast by the National Weather Radio (NWR). The NWR system is a nationwide network of radio stations (more than 1000 stations in United States) that broadcast continuous weather information for the public. The NWR broadcasts all types of weather service warnings, watches, forecasts and other hazard information. The NWR can also broadcast non- weather alerts such as national security, natural, environmental, and public safety in conjunctions with the Emergency Alert System (EAS). The RDX radio weather feature can detect weather alerts/warnings that are broadcast by NWR. The RDX+ radio can be programmed to detect the analog tone or digital-over-audio protocol. The analog tone is a 1050 Hz tone (Warning Alarm Tone), which is issued for 10 seconds immediately before the warning message by the NWR transmitter. When RDX radio detects the Warning Alarm tone, it unmutes audio and MN002895A01_final.book Page 45 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES allows the user to hear the weather alert message. As for digital-over- audio protocol, it is a newer technology called Specific Area Message Encoding (SAME) that allows weather radio to receive digital data stream about the type of weather events, timing, duration, and location. When RDX radio detects these special warnings, the radio can be programmed to automatically generate a loud tone, enable LED indicator, and display “hazard” status on the display. With the SAME technology, the RDX radio weather mode can be programmed to detect the type of weather warnings or watches for a specified the county or counties. Further information about the National Weather Radio system such as network updates, transmitter coverage maps, and SAME event codes can be found on the Internet at www.nws.noaa.gov/nwr/. Weather Alert Mode Select the alert mode the radio will respond to alerts sent from the National Weather Service, which transmitted prior to the broadcast of any message about a life or property threatening event. Choices available are:

MN002895A01_final.book Page 46 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES

7. In Weather Channel Mode, the radio is in a

muted state until it detects the WAT/SAME. When the radio detects the WAT, the radio unmutes and allows the user to hear the weather alert message.

8. In two-way mode (on two-way channel),

Weather Alert feature becomes a special scan feature. The radio scans between the current selected two-way channel and the selected weather channel. When the radio detects WAT/ SAME signal on the weather channel, the radio unmutes to allow the user to listen the weather message. For Tone Alert, the radio stays in receiving mode until weather signal is weak or user presses the PTT button or changes the channel using the Channel Selector Knob. For SAME alert, whether the radio stays in receiving mode or switches back to two-way mode depending on the setting of the EOM Enabled.

Warning: RDX radio does not detect Weather Alert

while it is receiving or transmitting on a two-way channel. EOM Enabled This feature is only available for SAME Alert mode and it is only effective when the radio operates in two- way mode or Weather Channel mode. When checked and in two-way mode, the radio switches back to two- way channel and continues to weather scan after it receives end of message (EOM). For weather channel, the radio mutes and continues to look for new SAME alert after it receives EOM. When unchecked, it stays in receiving mode until weather signal is weak or user presses the PTT button or changes the channel using the Channel Selector Knob. New Alert Tone Timer Select a pre-defined time for a radio to play the new alert tone. When a radio receives a new SAME alert message, the LED screen lights up and the radio starts playing the new alert tone at the end of the message. Users have the ability to configure how long the alert tone will be played. Choices available are: MN002895A01_final.book Page 47 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES

• 0 – forever until a button is pressed, or user switches channel, or the new alert message is expired.

• 30 min. Note: Embedded in the SAME message is the duration of the alert message. The RDX radio continues to display the alert until the duration expiration time.

The RDX radio is a programmable weather radio that allows users to choose the type of weather warnings and watches that will alarm. The radio can be programmed to allow or block an event by its type. All Events When checked, the radio allows for all SAME events. Alert Test Event When SAME alert is enabled, the radio responds to any test events. When checked, the radio alerts the same way as other SAME alert messages. When unchecked, the radio displays only the Message, lights the alert LED without unmuting the radio. The radio does not play the new alert tone at this time. Note: No matter how the user programs the event filter, some critical events cannot be blocked. The National Weather Service broadcast a test alert every week on Wednesday between 11 AM and Noon. Users should use test alert to ensure that their radios are functioning properly. See also: The Critical Events Table. WARNING When checked, the radio allows all warning events. Warning events are events that alone pose a significant threat to public safety and/or property. Note: No matter how the user programs the event filter, some critical events cannot be blocked. See also: “The Critical Events Table” on page 50. WATCH When checked, the radio allows all watch events. Watches are events that meet the classification of a warning, but either the onset time, probability of occurrence or location is uncertain. MN002895A01_final.book Page 48 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES Note: No matter how the user programs the event filter, some critical events cannot be blocked. See also: “The Critical Events Table” on page 50. EMERGENCY When checked, the radio allows all emergency events. Emergency event is an event that by itself would not kill or injure or do property damage, but indirectly may cause other things to happen that result in a hazard. Note: No matter how the user programs the event filter, some critical events cannot be blocked. See also: “The Critical Events Table” on page 50. STATEMENT When checked, the radio allows all statement events. Statement is message that contains follow-up information to a warning, watch, or emergency. Note: No matter how the user programs the event filter, some critical events cannot be blocked. See also: “The Critical Events Table” on page 50.

A specific SAME event can be allowed or blocked. There are maximum of five Event Codes can be programmed. BLOCK EVENT When checked, the Event Codes entered below shall be blocked. Note: No matter how the user programs the event filter, some critical events cannot be blocked. See also: “The Critical Events Table” on page 50. EVENT CODE The Event Code field accepts wild card (“*”). The following are examples of valid Event Code format.

• FLA The “blank” means unprogrammed and the radio will bypass it without doing anything. Note: No matter how the user programs the event filter, some critical events cannot be MN002895A01_final.book Page 49 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES blocked. See also: “The Critical Events Table” on page 50.

THE CRITICAL EVENTS TABLE

Abbreviation Description BHW Biological Hazard Warning CDW Civil Danger Warning CEM Civil Emergency Message CHW Chemical Hazard Warning CWW Contaminated Water Warning DBW Dam Break Warning DEW Contagious Disease Warning EAN Emergency Action Notification EAT Emergency Action Termination EQW Earthquake Warning EVI Evacuation Immediate FCW Food Contamination Warning HMW Hazardous Materials Warning HUW Hurricane Warning IEW Immediate Evacuation Warning Abbreviation Description MN002895A01_final.book Page 50 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES IFW Industrial Fire Warning LAE Local Area Emergency LEW Law Enforcement Warning LSW Land Slide Warning NHW National Hazard Warning NUW Nuclear Power Plant Warning RHW Radiological Hazard Warning SPW Shelter In Place Warning Abbreviation Description TOR Tornado Warning TOW Tornado Warning TRW Tropical Storm Warning TSA Tsunami Watch TSW Tsunami Warning VOW Volcano Warning WFW Wild Fire Warning Abbreviation Description MN002895A01_final.book Page 51 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES GEOGRAPHIC FILTER There are maximum of six geographic codes can be programmed. When all fields are unselected, or any of the geographic code is “ALL” for both State and County code (FIPS is “000000”), the radio bypasses the Geographic Filter check. There are two ways to enter the geographic code,

• Select State and County Code

• Enter the FIPS code directly (must be 6 digits) STATE Selects the State, Territory and Offshore (Marine Area) portion (SS) the radio alerts for. COUNTY Select a county, province, or major metropolitan area (CCC) the radio alerts for. FIPS Federal Information Processing Standards (FIPS) contains six digits which represent PSSCCC, where P is the region code, SS is the state code and CCC is the county code. Enters/Edits a specific FIPS whenever it is necessary. Further information about FIPS can be found on the Internet at www.nws.noaa.gov/nwr/ indexnw.htm or call the National Weather Service Toll-Free Number SAME county code – 1888-NWS-SAME (1-888-697- 7263). CLONING RADIOS You can clone RDX Series radio profiles from one Source radio to a Target radio by using any one of these three methods:

• Using a Multi Unit Charger (MUC- optional accessory),

• Using two Single Unit Chargers (SUC) and a Radio-to-Radio cloning cable (optional accessory),

• the CPS (free software download) MN002895A01_final.book Page 52 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES Cloning with a Multi Unit Charger (MUC) To clone radios using the MUC, there must be at least two radios:

• a Source radio (the radio which profiles will be cloned or copied from) and

• a Target radio (the radio which profile will be cloned from the source radio.) The Source radio has to be in Pocket 1, 3 or 5 while the Target radio has to be in Pocket 2, 4 or 6, matching in the MUCs pockets by pairs as follows:

• 5 and 6 (*). When cloning, the MUC does not need to be plugged into a power source, but ALL radios require charged batteries.

1. Turn ON the Target radio and place it into one of

the MUC Target Pockets.

2. Power the Source radio following the sequence

• Long Press the PTT button and SB2 simultaneously while turning the radio ON.

• Wait for 3 seconds before releasing the buttons until the audible tone “Cloning” is heard.

3. Place the Source radio in the source pocket that

pairs with the target pocket you chose in step 1. Press and release the SB1 button.

4. After cloning is completed, the Source radio will

announce either “successful” (cloning is successful) or “fail” (cloning has failed). The ‘successful’ tone sounds like a good key ‘chirp’ whereas the ‘fail’ tone sounds similar to a ‘bonk’ tone. If the Source radio is a display model, it Pocket 1 “CLONE” symbol Pocket 2 “CLONE” symbol Pocket 5 Pocket 4 MN002895A01_final.book Page 53 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES will either show ‘Pass’ or ‘Fail’ on the display (a tone will be heard within 5 s).

5. Once you have completed the cloning process,

turn the radios OFF and ON or, long press the PTT button to exit the ‘cloning’ mode. Further details on how to clone radios are explained in the Instructions Sheet provided with the MUC. When ordering the MUC, refer to P/N# RLN6309_. Notes:

• If cloning fails, refer to “What To Do If Cloning Fails” on page 55.

• Paired Target radios and Source radios must be of the same band type in order for the cloning to run successfully.

• MUC pockets numbers should be read from left to right with the Motorola Solutions logo facing front. Cloning Radio using the Radio to Radio (R2R) Cloning Cable (Optional Accessory) Operating Instructions

1. Before starting the cloning process, make sure

• A fully charged battery on each of the radios.

• Two Single-Unit Chargers (SUC).

• Turn OFF the radios and,

• Both radios are of the same radio model.

2. Unplug any cables (power supply or USB

cables) from the SUCs. MN002895A01_final.book Page 54 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES

3. Plug one side of the cloning cable mini USB

connector to the first SUC and the other end to the second SUC. Note: During the cloning process, no power is being applied to the SUC. The batteries will not be charged. Only data communication is being established between the two radios.

4. Turn ON the Target Radio and place it into one

5. For the Source Radio, power ON the radio with

the following sequence:

• Long press the PTT button and SB2 simultaneously while turning the radio ON.

• Wait for 3 s before releasing the buttons until a distinctive audible tone is heard.

6. Place the Source radio in its SUC, press and

7. After cloning is completed, the Source radio will

sound either a ‘pass’ tone (cloning was successful) or a ‘fail’ tone (cloning process has failed). The ‘pass’ tone sounds like a good key ‘chirp’ whereas the ‘fail’ tone sounds similar to a ‘bonk’ tone. If the Source radio is a display model, it will either show ‘Pass’ or ‘Fail’ on the display (a tone will be heard within 5 seconds).

8. Once you have completed the cloning process,

turn the radios OFF and ON to exit ‘clone’ mode. What To Do If Cloning Fails The radio will emit an audible “bonk” indicating that the cloning process has failed. In the event that the cloning fails, perform each of the following steps before attempting to start cloning process again:

1. Ensure that the batteries on both radios are fully

2. Check the cloning cable connection on both

3. Ensure that the battery is engaged properly on

4. Ensure that there is no debris in the charging

tray or on the radio contacts.

5. Ensure that the Target radio is turned ON.

6. Ensure that the Source radio is in cloning mode.

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PROGRAMMING FEATURES

7. Ensure that the two radios are both from the

same frequency band, same region and have the same transmission power. Note: This cloning cable is designed to operate only with compatible Motorola SUC RLN6175_ and RLN6304_. When ordering Optional Cloning Cable, please refer to P/N# RLN6303_. For more information about the accessories, refer to “Accessories” on page 79. Cloning using the Customer Programming Software (CPS) When cloning using this method, you need the CPS software, a Drop-In Tray Charger and the CPS Programming Cable. To order the CPS Programming Cable, please refer to P/N# RKN4155_. Information on how to clone using the CPS is available either in:

• the CPS Help File --> Content and Index --> Cloning Radios, or

• in the CPS Programming Cable Accessory Leaflet. Drop-In Tray Charger Tray Radio to be programmed USB Ports CPS Programming Cable MN002895A01_final.book Page 56 Thursday, January 5, 2017 10:51 AMEnglish

PROGRAMMING FEATURES NOTES MN002895A01_final.book Page 57 Thursday, January 5, 2017 10:51 AMEnglish

TROUBLESHOOTING TROUBLESHOOTING Symptom Try This... No Power Recharge or replace the Li-Ion battery. Extreme operating temperatures may affect battery life. Refer to “About the Li-Ion Battery” on page 16. Hearing other noises or conversation on a channel Confirm Interference Eliminator Code is set. Frequency or Interference Eliminator Code may be in use. Change settings: either change frequencies or codes on all radios. Make sure radio is at the right frequency and code when transmitting. Refer to “Talking and Monitoring” on page 29. Message Scrambled Scramble Code might be ON, and/or setting does not match the other radios' settings. Audio quality not good enough Radio settings might not be matching up correctly. Double check frequencies, codes and bandwidths to make sure they are identical in all radios. MN002895A01_final.book Page 58 Thursday, January 5, 2017 10:51 AMEnglish

TROUBLESHOOTING Limited talk range Steel and/or concrete structures, heavy foliage, buildings or vehicles decrease range. Check for clear line of sight to improve transmission. Wearing radio close to body such as in a pocket or on a belt decreases range. Change location of radio. To increase range and coverage, you can reduce obstructions or increase power. UHF radios provides greater coverage in industrial and commercial buildings. Increasing power provides greater signal range and increased penetration through obstructions. Refer to “Talking and Monitoring” on page 29. Message not transmitted or received Make sure the PTT button is completely pressed when transmitting. Confirm that the radios have the same Channel, Frequency, Interference Eliminator Code and Scramble Code settings. Refer to “Talking and Monitoring” on page 29 for further information. Recharge, replace and/or reposition batteries. Refer to “About the Li-Ion Battery” on page 16. Obstructions and operating indoors, or in vehicles, may interfere. Change location. Refer to “Talking and Monitoring” on page 29. Verify that the radio is not in Scan. Refer to “Scan” on page 42 and “Nuisance Channel Delete” on page 42. Symptom Try This... MN002895A01_final.book Page 59 Thursday, January 5, 2017 10:51 AMEnglish

TROUBLESHOOTING Heavy static or interference Radios are too close; they must be at least five feet apart. Radios are too far apart or obstacles are interfering with transmission. Refer to “Talking and Monitoring” on page 29. Low batteries Recharge or replace Li-Ion battery. Extreme operating temperatures affect battery life. Refer to “About the Li-Ion Battery” on page 16. Drop-in Charger LED light does not blink Check that the radio/battery is properly inserted and check the battery/charger contacts to ensure that they are clean and charging pin is inserted correctly. Refer to “Charging the Battery” on page 22, “Drop-in Tray Charger LED Indicators” on page 24 and “Installing the Lithium-Ion (Li-Ion) Battery” on page 18. Low battery indicator is blinking although new batteries are inserted Refer to “Installing the Lithium-Ion (Li-Ion) Battery” on page 18, and “About the Li-Ion Battery” on page 16. Symptom Try This... MN002895A01_final.book Page 60 Thursday, January 5, 2017 10:51 AMEnglish

TROUBLESHOOTING Cannot activate VOX VOX feature might be set to OFF. Use the CPS to ensure that the VOX Sensitivity level is not set to ‘0’. Accessory not working or not compatible. Refer to “Hands-Free Use/VOX” on page 33. Battery does not charge although it has been placed in the drop-in charger for a while Check drop-in tray charger is properly connected and correspond to a compatible power supply. Refer to “Charging with the Drop-in Tray Single Unit Charger (SUC)” on page 22 and “Charging A Stand-Alone Battery” on page 23. Check the charger’s LEDs indicators to see if the battery has a problem. Refer to “Drop-in Tray Charger LED Indicators” on page 24. User voice prompt does not clone. Check the front radio name plate. Radios with an orange color font will not support customize voice prompt. Note: Whenever a feature in the radio seems to not correspond to the default or preprogrammed values, check to see if the radio has been programmed using the CPS with a customized profile. Symptom Try This... MN002895A01_final.book Page 61 Thursday, January 5, 2017 10:51 AMEnglish

Use a soft damp cloth to clean the exterior Do not immerse in water Do not use alcohol or cleaning solutions Turn radio OFF and remove batteries Dry with soft cloth Do not use radio until completely dry If the radio is submerged in water...

MN002895A01_final.book Page 62 Thursday, January 5, 2017 10:51 AMEnglish

NOTES MN002895A01_final.book Page 63 Thursday, January 5, 2017 10:51 AMEnglish

RDX UHF Frequencies Frequency # Frequency (MHz) Bandwidth Frequency # Frequency (MHz) Bandwidth 1 464.5000 12.5 kHz 15 461.1875 12.5 kHz 2 464.5500 12.5 kHz 16 461.2125 12.5 kHz *3 467.7625 12.5 kHz 17 461.2375 12.5 kHz *4 467.8125 12.5 kHz 18 461.2625 12.5 kHz *5 467.8500 12.5 kHz 19 461.2875 12.5 kHz *6 467.8750 12.5 kHz 20 461.3125 12.5 kHz *7 467.9000 12.5 kHz 21 461.3375 12.5 kHz *8 467.9250 12.5 kHz 22 461.3625 12.5 kHz 9 461.0375 12.5 kHz *23 462.7625 12.5 kHz 10 461.0625 12.5 kHz *24 462.7875 12.5 kHz 11 461.0875 12.5 kHz *25 462.8125 12.5 kHz 12 461.1125 12.5 kHz *26 462.8375 12.5 kHz 13 461.1375 12.5 kHz *27 462.8625 12.5 kHz 14 461.1625 12.5 kHz *28 462.8875 12.5 kHz MN002895A01_final.book Page 66 Thursday, January 5, 2017 10:51 AMEnglish

CHARTS Frequency # Frequency (MHz) Bandwidth Frequency # Frequency (MHz) Bandwidth *29 462.9125 12.5 kHz 47 466.3625 12.5 kHz 30 464.4875 12.5 kHz *48 467.7875 12.5 kHz 31 464.5125 12.5 kHz *49 467.8375 12.5 kHz 32 464.5375 12.5 kHz *50 467.8625 12.5 kHz 33 464.5625 12.5 kHz *51 467.8875 12.5 kHz 34 466.0375 12.5 kHz *52 467.9125 12.5 kHz 35 466.0625 12.5 kHz 53 469.4875 12.5 kHz 36 466.0875 12.5 kHz 54 469.5125 12.5 kHz 37 466.1125 12.5 kHz 55 469.5375 12.5 kHz 38 466.1375 12.5 kHz 56 469.5625 12.5 kHz 39 466.1625 12.5 kHz 57 462.1875 12.5 kHz 40 466.1875 12.5 kHz 58 462.4625 12.5 kHz 41 466.2125 12.5 kHz 59 462.4875 12.5 kHz 42 466.2375 12.5 kHz 60 462.5125 12.5 kHz 43 466.2625 12.5 kHz 61 467.1875 12.5 kHz 44 466.2875 12.5 kHz 62 467.4625 12.5 kHz 45 466.3125 12.5 kHz 63 467.4875 12.5 kHz 46 466.3375 12.5 kHz 64 467.5125 12.5 kHz RDX UHF Frequencies (Continued) MN002895A01_final.book Page 67 Thursday, January 5, 2017 10:51 AMEnglish

CHARTS Note: (*) Frequency limited to 2 W maximum power output. Frequency # Frequency (MHz) Bandwidth Frequency # Frequency (MHz) Bandwidth 65 451.1875 12.5 kHz 82 456.4375 12.5 kHz 66 451.2375 12.5 kHz 83 456.5375 12.5 kHz 67 451.2875 12.5 kHz 84 456.6375 12.5 kHz 68 451.3375 12.5 kHz 85 457.3125 12.5 kHz 69 451.4375 12.5 kHz 86 457.4125 12.5 kHz 70 451.5375 12.5 kHz 87 457.5125 12.5 kHz 71 451.6375 12.5 kHz 88 457.7625 12.5 kHz 72 452.3125 12.5 kHz 89 457.8625 12.5 kHz 73 452.5375 12.5 kHz 90 468.2125 12.5 kHz 74 452.4125 12.5 kHz 91 468.2625 12.5 kHz 75 452.5125 12.5 kHz 92 468.3125 12.5 kHz 76 452.7625 12.5 kHz 93 468.3625 12.5 kHz 77 452.8625 12.5 kHz 94 468.4125 12.5 kHz 78 456.1875 12.5 kHz 95 468.4625 12.5 kHz 79 456.2375 12.5 kHz 96 468.5125 12.5 kHz 80 456.2875 12.5 kHz 97 468.5625 12.5 kHz 81 456.3375 12.5 kHz 98 468.6125 12.5 kHz 82 456.4375 12.5 kHz 99 468.6625 12.5 kHz RDX UHF Frequencies (Continued) MN002895A01_final.book Page 68 Thursday, January 5, 2017 10:51 AMEnglish

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CANADA What Does this Warranty Cover? Subject to the exclusions contained below, Motorola Solutions, Inc. warrants its telephones, pagers, and consumer and business two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola Solutions-branded or certified accessories sold for use with these Products (“Accessories”) and Motorola Solutions software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Solutions Products, Accessories and Software purchased by consumers in the United States, which are accompanied by this written warranty. Products and Accessories Products Covered Length of Coverage Products and Accessories as defined above, unless otherwise provided for below. One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below. Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Business Two-way Radio Accessories One (1) year from the date of purchase by the first consumer purchaser of the product. Products and Accessories that are Repaired or Replaced. The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer. MN002895A01_final.book Page 76 Thursday, January 5, 2017 10:51 AMEnglish

Exclusions Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola Solutions, are excluded from coverage. Use of Non-Motorola Solutions Products and Accessories. Defects or damage that result from the use of Non-Motorola Solutions branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage. Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola Solutions, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola Solutions housings, or parts, are excluded form coverage. Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage. Software Exclusions Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be Products Covered Length of Coverage Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD- ROM, or floppy disk). Ninety (90) days from the date of purchase. MN002895A01_final.book Page 77 Thursday, January 5, 2017 10:51 AMEnglish

uninterrupted or error free, or that all defects in the software products will be corrected. Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty. WHO IS COVERED? This warranty extends only to the first consumer purchaser, and is not transferable.

HOW TO OBTAIN WARRANTY SERVICE OR

OTHER INFORMATION? Contact your Motorola Solutions point of purchase.

SOFTWARE COPYRIGHT NOTICE

The Motorola Solutions products described in this manual may include copyrighted Motorola Solutions and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola Solutions and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola Solutions products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola Solutions or any third party software provider, except for the normal, non-exclusive, royalty- free license to use that arises by operation of law in the sale of a product. PATENT NOTICE This product is covered by one or more of the following United States patents.

This product is controlled under the export regulations of the United States of America. The Governments of the United States of America may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce. MN002895A01_final.book Page 78 Thursday, January 5, 2017 10:51 AMEnglish

Headset with Boom Microphone

HMN4606 Remote Speaker Mic BR 53865 Headset with Swivel Boom Mic HKLN4599 Earpiece with Inline Mic Swivel HKLN4604 Earpiece BR Part No. Description RLN6308 High Capacity Li-Ion Battery RLN6351 Standard Li-Ion Battery Part No. Description RLN6303 Radio to Radio Cloning Cable RKN4155 CPS Programming Cable Part No. Description MN002895A01_final.book Page 79 Thursday, January 5, 2017 10:51 AMEnglish

POWER SUPPLIES Part No. Description RLN6304 Rapid ACCY Charging Kit - Americas (*) RLN6309 Multi Unit Charger (MUC) Kit - North America RLN6175 Standard Drop-in Tray Charger Part No. Description RLN6307 Spring Action Belt Clip RLN6302 Hard Leather Carry Case Part No. Description RVN5147 Customer Programming Software (CPS) Part No. Description RLN6349 North America AC Pin Adapter Part No. Description RPN4054 Standard US Fixed Power Supply RPN4058 Standard Exchg AC pin Pwr Supply PMPN4005 Rapid Exchg AC pin Pwr Supply MN002895A01_final.book Page 80 Thursday, January 5, 2017 10:51 AMEnglish

ACCESSORIES Note: Certain accessories may be or may not be available at the time of purchase. For latest information on accessories, contact your Motorola Solutions point of purchase or visit: www.motorolasolutions.com/RDX (*) Americas Rapid Charging Kit includes Power Supply, Drop-in Tray Charger, and AC Pin adapters. MN002895A01_final.book Page 81 Thursday, January 5, 2017 10:51 AMEnglish

ACCESSORIES NOTES MN002895A01_final.book Page 82 Thursday, January 5, 2017 10:51 AMFrançais (Canada)

REMARQUES MN002895A01_final.book Page 6 Thursday, January 5, 2017 10:51 AMFrançais (Canada)

INFORMATIONS RELATIVES AUX

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FONCTIONS DE PROGRAMMATION REMARQUES MN002895A01_final.book Page 65 Thursday, January 5, 2017 10:51 AMFrançais (Canada)

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REMARQUES MN002895A01_final.book Page 73 Thursday, January 5, 2017 10:51 AMFrançais (Canada)

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AVIS RELATIF AUX BREVETS

APPLICATIONS LOGICIELLES

ACCESSOIRES REMARQUES MN002895A01_final.book Page 93 Thursday, January 5, 2017 10:51 AMMN002895A01_final.book Page 83 Thursday, January 5, 2017 10:51 AMMOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2016 Motorola Solutions, Inc. All rights reserved. *MN002895A01* MN002895A01-AB