SAMSUNG EORG920B - Headphones

EORG920B - Headphones SAMSUNG - Free user manual and instructions

Find the device manual for free EORG920B SAMSUNG in PDF.

📄 754 pages English EN 💬 AI Question ⚙️ Specs
Notice SAMSUNG EORG920B - page 3
SKIP

Frequently Asked Questions - EORG920B SAMSUNG

Download the instructions for your Headphones in PDF format for free! Find your manual EORG920B - SAMSUNG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. EORG920B by SAMSUNG.

USER MANUAL EORG920B SAMSUNG

Read me first Please read this manual before using the device to ensure safe and proper use.

Descriptions are based on the device’s default settings.

Images may differ in appearance from the actual product. Content is subject to change without prior notice. Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information English(UK)

Getting started About Level Link The Level Link supports receiving mode and sending mode. In receiving mode, you can connect earphones to the Level Link and use it as a Bluetooth headset for Bluetooth-enabled devices, such as smartphones or tablets. In sending mode, you can use the device as a dongle that connects to computers, TVs, Bluetooth headsets, and more. In receiving mode, you can use the following features:

Receiving or ending calls

Controlling multimedia files In sending mode, you can play sound of the connected multimedia device. Package contents Check the product box for the following items:

Quick start guide English(UK) 2Getting started

The items supplied with the device and any available accessories may vary depending on the region or service provider.

The supplied items are designed only for this device and may not be compatible with other devices.

Appearances and specifications are subject to change without prior notice.

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. Device layout Volume button FF button REW button Mode/Power switch Call/Multifunction button Charger port Microphone Notification light Audio jack English(UK) 3Getting started

Slide left to activate receiving mode and slide right to activate sending mode.

Slide to OFF to turn off the device. Call/Multifunction button

In receiving mode, press and hold for 1 second to launch S Voice

In receiving mode, press to answer or end a call.

In receiving mode, press and hold to reject a call.

In receiving mode, press and hold to transfer calls from the Level Link to your other device, or vice versa.

In receiving mode, press to play or stop multimedia files.

In receiving mode or sending mode, press and hold for 3 seconds to enter Bluetooth pairing mode. Volume button

In receiving mode, press to adjust the volume during a call.

In receiving mode, press to adjust the volume while playing multimedia files. REW button / FF buttons

In receiving mode, press to play the previous or next multimedia file during playback.

In receiving mode, press and hold to rewind or fast forward a multimedia file during playback. Status indicator Status Colour Bluetooth pairing mode

Flashing red, green, and blue Power on or activate modes

Flashing red 3 times Incoming call

Flashing blue English(UK) 4Getting started

Charging the battery Charge the battery before using the Level Link for the first time or when the Level Link has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the headset. If the battery is completely discharged, the headset cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the headset. Connect the device to a computer or the USB power adaptor via the USB cable. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

The device can be used while it is charging, but it may take longer to fully charge the battery.

While charging, the device may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

If the device is not charging properly, take the device and the charger to a Samsung Service Centre. English(UK) 5Getting started

After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. Checking the battery level Simultaneously press and hold the Volume up button and the Multifunction button for 1 second. The notification light flashes three times in different colours according to the charging status. Status Colour Less than 30%

Yellow More than 60%

Green Wearing the device and earphones Connect the supplied earphones to the Level Link and wear them around your neck.

Plug the earphones into the audio jack of the Level Link.

Adjust the earphone clip form a loop large enough to fit your head through. English(UK) 6Getting started

Clip the Level Link on your clothes.

Wear the earphones around your neck and plug in the earbuds. Use caution when using this device with wired earphones. You may choke if the earphones wrap around your neck. Turning the device on and off

: Activate receiving mode.

: Turn off the device. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. English(UK)

Using the device Bluetooth About Bluetooth Bluetooth is a wireless technology standard that uses a 2.4 GHz frequency to connect to various devices over short distances. It can connect and exchange data with other Bluetooth enabled devices, such as mobile devices, computers, printers, and other digital home appliances, without connecting via cables. Notices for using Bluetooth

To avoid problems when connecting your device to another device, place the devices close to each other.

Ensure that your device and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.

Ensure that there are no obstacles between the headset and a connected device, including human bodies, walls, corners, or fences.

Do not touch the Bluetooth antenna of a connected device.

Bluetooth uses the same frequency as some industrial, scientific, medical, and low power products and interference may occur when making connections near these types of products.

Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with the headset.

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). English(UK) 8Using the device

Connecting to other devices Sound quality and usage range between the Level Link and connected audio devices may vary depending on the Bluetooth-enabled audio devices. Connecting in receiving mode You can receive incoming calls or listen to music when your Level Link is connected to Bluetooth-enabled devices. When you turn on the Level Link for the first time, it enters Bluetooth pairing mode.

When pairing the Level Link with other devices via Bluetooth for the first time, the Level Link automatically connects to the paired devices. If the Level Link fails to connect, it enters Bluetooth pairing mode.

The Level Link can store device information for up to eight devices. If the Level Link has been connected to more than one device, it connects to the most recently paired device.

Level Link Slide the Mode switch to the left to activate receiving mode.

Level Link Press and hold the Multifunction button for about 3 seconds to enter Bluetooth pairing mode.

Other device Activate the Bluetooth feature and search for Bluetooth devices. For more information, refer to the other device’s user manual. English(UK) 9Using the device

Other device Tap Samsung Level Link from the list.

Level Link Connect the earphones to the Level Link. Or, connect the Level Link to the auxiliary input jack of an audio output device via an audio cable. In this mode, if you connect the Level Link via an audio cable to a TV or computer’s audio output jack, your Level Link may be damaged. Connecting in sending mode Connect your device to a multimedia player, via the audio cable. You can listen to multimedia files via another audio device, such as a Bluetooth headset. When you turn on the Level Link for the first time, it enters Bluetooth pairing mode.

When pairing the Level Link with other devices via Bluetooth for the first time, the Level Link automatically connects to the paired devices. If the Level Link fails to connect, it enters Bluetooth pairing mode.

The Level Link can store device information for up to eight devices. If the Level Link has been connected to more than one device, it connects to the most recently paired device. English(UK) 10Using the device

Level Link Slide the Mode switch to the right to activate sending mode.

Level Link Press and hold the Multifunction button for about 3 seconds to enter Bluetooth pairing mode.

Level Link Place your Level Link within 30 cm of the paired audio device. The Level Link and the audio device are now connected via Bluetooth. If the connection fails, turn off the audio device and turn it on again. Then, repeat the steps above.

Plug the audio cable into the audio jack of the Level Link. Then, plug the other end of the audio cable into the audio output jack of the multimedia player.

The method for connecting via Bluetooth may vary depending on the connected devices. For more information, refer to the user manual of the connected device.

When the Level Link is connected to a TV in sending mode, lipsync problems may occur. It is recommended to connect the Level Link to a TV that supports the aptX low-latency codec.

When using the Level Link with a multimedia player, turn down the multimedia player’s volume before unplugging the audio cable to prevent sudden, loud sounds.

You may experience drops in volume or noise depending on the connected multimedia player’s volume. To avoid this, appropriately adjust the multimedia player’s sound. English(UK) 11Using the device

Connecting additional devices In receiving mode or sending mode, your Level Link can connect to up to two devices via Bluetooth.

In receiving mode or in sending mode, connect your Level Link to the first device.

Connect the Level Link to a second device via Bluetooth using the connection method used for the first device.

In receiving mode, if the Level Link does not appear in the detected devices list, press and hold the Multifunction button for about 3 seconds to enter Bluetooth pairing mode.

In sending mode, the Level Link supports the aptX low-latency codec when it is connected to one audio device. If two audio devices are simultaneously connected to the Level Link, the aptX codec is not supported and video and audio output may not be synchronised.

In sending mode, the usage range between the Level Link and other devices may be reduced. Reconnecting or disconnecting from other devices Reconnecting the devices When your Level Link is disconnected from the audio device due to the distance between the devices, bring the devices closer together and press the Multifunction button to pair them again. Or, you can use the Bluetooth menu on the audio device to pair the devices. Disconnecting the devices To disconnect the Level Link from the audio device, turn off your device or unpair the devices. If you connected the two devices via an audio cable, unplug the cable from both devices. English(UK) 12Using the device

Using receiving and sending modes In receiving mode, you can launch S Voice, answer incoming calls, or play multimedia files. In this mode, use your Level Link with earphones, or connect the Level Link to an audio device via an audio cable. In sending mode, you can listen to audio from the multimedia player via the connected audio device.

Available features may vary depending on the device you connect to. Some features may not be available if the Level Link is simultaneously connected to two devices.

Some features are available only when the Level Link connects to a device via the Hands-Free Profile (HFP).

The microphone’s location varies depending on how you are wearing the Level Link. The position of the Level Link may affect to sound quality during calls. Launching S Voice Press the Multifunction button for 1 second. If the connected device support S Voice, you can use the app via the Level Link. Answering and rejecting calls Answering a call Press the Call button to answer calls made to the connected device. Rejecting a call Press and hold the Call button to reject calls made to the connected device. English(UK) 13Using the device

Using options during a call Adjusting the volume During a call, press the Volume button to adjust the volume. Switching sound output Press and hold the Call button to transfer calls from the Level Link to the connected device. This feature may not be available depending on the connected device. Ending a call Press the Call button to end a call. Playing multimedia files Play multimedia files in receiving or sending mode. Available features may vary depending on the mode being used. Playing and stopping a multimedia file Press the Multifunction button to play the most recent multimedia file on the connected device. Press the Multifunction button to pause playback. To resume playback, press the Multifunction button again. Skipping to the previous or next multimedia file Press the REW button or the FF button to skip to the previous or the next file during playback. English(UK) 14Using the device

Rewinding or fast forwarding the multimedia file Press and hold the REW button or FF button to rewind or fast forward the file during playback. Adjusting the volume Press the Volume button to adjust the volume.

When the Level Link is connected to two devices, you can play multimedia files from either device. To play a multimedia file from a different device, pause playback from the other device first.

When you play a multimedia file from one device, you can still answer calls from the other device.

If there are differences in the output power of the audio cable and the connected audio device in sending mode, the sound volume on the Level Link may vary. Performing a data reset When your Level Link is connected to a device via Bluetooth, the Level Link’s information, such as Bluetooth address and device type, is stored on the connected device. To delete the Level Link’s connection information, press and hold the Multifunction button for about 3 seconds to enter Bluetooth pairing mode. Then, press and hold the REW, FF, and Multifunction buttons simultaneously for 3 seconds. English(UK)

Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. Your device does not turn on When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device. The battery does not charge properly (For Samsung-approved chargers)

Ensure that the charger is connected properly.

Visit a Samsung Service Centre and have the battery replaced. Another Bluetooth device cannot locate your device

Ensure that your device is in Bluetooth pairing mode.

Reset the device and search for Bluetooth devices.

Ensure that your device and the other Bluetooth device are within the Bluetooth connection range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. Another Bluetooth device is not located

Ensure that the device you wish to connect with supports the Bluetooth wireless feature.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). English(UK) 16Appendix

Bluetooth connect is often disconnected

If there are obstacles between the devices, the operating distance may be reduced.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

When using the device with other Bluetooth devices, the connection may be affected by electromagnetic waves. Use the device in environments with fewer wireless devices present. You cannot hear others speaking

Adjust the device volume.

Adjust the volume on the connected device when you cannot hear sounds on your device at full volume. Sound echoes during a call Adjust the volume by pressing the Volume button or move to another area. Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth. Audio quality is poor

Wireless network services may be disabled due to issues with the service provider’s network. Ensure to keep the device away from electromagnetic waves.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). The device works differently as described in the manual

Available functions may differ depending on the connected device.

Some features cannot be used when two devices are connected with the device at the same time. English(UK) 17Appendix

The battery depletes faster than when first purchased

When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

The battery is consumable and the useful charge will get shorter over time. Removing the battery (non-removable type)

These instructions are only for your service provider or an authorised repair agent.

Damage or faults caused by the unauthorised removal of the battery are not covered by the warranty.

To remove or replace the battery, contact your service provider or an authorised repair agent.

Insert a thin, flat tool into the gap between the cover and the device’s body. Then, use the tool to pry them apart as shown in the image below. Take care when inserting the tool to avoid damaging the device’s internal components.

When the cover is separated, put it aside. English(UK) 18Appendix

Disconnect the battery connectors.

Remove the circuit board by detaching it from the device’s body and place it face down on a flat surface.

Press down on the charging port and pull the battery upwards to free it from the circuit board. English(UK) 19Appendix

Pull the battery away from the circuit board and cut the connections where shown in the image below.

Remove the battery. English(UK) 20Copyright Copyright © 2015 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks

SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.

is a registered trademark of Bluetooth SIG, Inc. worldwide.

All other trademarks and copyrights are the property of their respective owners. English(UK)

Read me first Please read this manual before using the device to ensure safe and proper use.

Descriptions are based on the device’s default settings.

Images may differ in appearance from the actual product. Content is subject to change without prior notice. Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information English(USA)

Getting started About Level Link The Level Link supports receiving mode and sending mode. In receiving mode, you can connect earphones to the Level Link and use it as a Bluetooth headset for Bluetooth-enabled devices, such as smartphones or tablets. In sending mode, you can use the device as a dongle that connects to computers, TVs, Bluetooth headsets, and more. In receiving mode, you can use the following features:

Receiving or ending calls

Controlling multimedia files In sending mode, you can play sound of the connected multimedia device. Package contents Check the product box for the following items:

Quick start guide English(USA) 2Getting started

The items supplied with the device and any available accessories may vary depending on the region or service provider.

The supplied items are designed only for this device and may not be compatible with other devices.

Appearances and specifications are subject to change without prior notice.

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. Device layout Volume button FF button REW button Mode/Power switch Call/Multifunction button Multipurpose jack Microphone Notification light Audio jack English(USA) 3Getting started

Slide left to activate receiving mode and slide right to activate sending mode.

Slide to OFF to turn off the device. Call/Multifunction button

In receiving mode, press and hold for 1 second to launch S Voice

In receiving mode, press to answer or end a call.

In receiving mode, press and hold to reject a call.

In receiving mode, press and hold to transfer calls from the Level Link to your other device, or vice versa.

In receiving mode, press to play or stop multimedia files.

In receiving mode or sending mode, press and hold for 3 seconds to enter Bluetooth pairing mode. Volume button

In receiving mode, press to adjust the volume during a call.

In receiving mode, press to adjust the volume while playing multimedia files. REW button / FF buttons

In receiving mode, press to play the previous or next multimedia file during playback.

In receiving mode, press and hold to rewind or fast forward a multimedia file during playback. Status indicator Status Color Bluetooth pairing mode

Flashing red, green, and blue Power on or activate modes

Flashing red 3 times Incoming call

Flashing blue English(USA) 4Getting started

Charging the battery Charge the battery before using the Level Link for the first time or when the Level Link has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the headset. If the battery is completely discharged, the headset cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the headset. Connect the device to a computer or the USB power adapter via the USB cable. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

The device can be used while it is charging, but it may take longer to fully charge the battery.

While charging, the device may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

If the device is not charging properly, take the device and the charger to a Samsung Service Center. English(USA) 5Getting started

After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. Checking the battery level Simultaneously press and hold the Volume up button and the Multifunction button for 1 second. The notification light flashes three times in different colors according to the charging status. Status Color Less than 30%

Yellow More than 60%

Green Wearing the device and earphones Connect the supplied earphones to the Level Link and wear them around your neck.

Plug the earphones into the audio jack of the Level Link.

Adjust the earphone clip form a loop large enough to fit your head through. English(USA) 6Getting started

Clip the Level Link on your clothes.

Wear the earphones around your neck and plug in the earbuds. Use caution when using this device with wired earphones. You may choke if the earphones wrap around your neck. Turning the device on and off

: Activate receiving mode.

: Turn off the device. Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted, such as airplanes and hospitals. English(USA)

Using the device Bluetooth About Bluetooth Bluetooth is a wireless technology standard that uses a 2.4 GHz frequency to connect to various devices over short distances. It can connect and exchange data with other Bluetooth enabled devices, such as mobile devices, computers, printers, and other digital home appliances, without connecting via cables. Notices for using Bluetooth

To avoid problems when connecting your device to another device, place the devices close to each other.

Ensure that your device and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.

Ensure that there are no obstacles between the headset and a connected device, including human bodies, walls, corners, or fences.

Do not touch the Bluetooth antenna of a connected device.

Bluetooth uses the same frequency as some industrial, scientific, medical, and low power products and interference may occur when making connections near these types of products.

Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with the headset.

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). English(USA) 8Using the device

Connecting to other devices Sound quality and usage range between the Level Link and connected audio devices may vary depending on the Bluetooth-enabled audio devices. Connecting in receiving mode You can receive incoming calls or listen to music when your Level Link is connected to Bluetooth-enabled devices. When you turn on the Level Link for the first time, it enters Bluetooth pairing mode.

When pairing the Level Link with other devices via Bluetooth for the first time, the Level Link automatically connects to the paired devices. If the Level Link fails to connect, it enters Bluetooth pairing mode.

The Level Link can store device information for up to eight devices. If the Level Link has been connected to more than one device, it connects to the most recently paired device.

Level Link Slide the Mode switch to the left to activate receiving mode.

Level Link Press and hold the Multifunction button for about 3 seconds to enter Bluetooth pairing mode.

Other device Activate the Bluetooth feature and search for Bluetooth devices. For more information, refer to the other device’s user manual. English(USA) 9Using the device

Other device Tap Samsung Level Link from the list.

Level Link Connect the earphones to the Level Link. Or, connect the Level Link to the auxiliary input jack of an audio output device via an audio cable. In this mode, if you connect the Level Link via an audio cable to a TV or computer’s audio output jack, your Level Link may be damaged. Connecting in sending mode Connect your device to a multimedia player, via the audio cable. You can listen to multimedia files via another audio device, such as a Bluetooth headset. When you turn on the Level Link for the first time, it enters Bluetooth pairing mode.

When pairing the Level Link with other devices via Bluetooth for the first time, the Level Link automatically connects to the paired devices. If the Level Link fails to connect, it enters Bluetooth pairing mode.

The Level Link can store device information for up to eight devices. If the Level Link has been connected to more than one device, it connects to the most recently paired device. English(USA) 10Using the device

Level Link Slide the Mode switch to the right to activate sending mode.

Level Link Press and hold the Multifunction button for about 3 seconds to enter Bluetooth pairing mode.

Level Link Place your Level Link within 30 cm of the paired audio device. The Level Link and the audio device are now connected via Bluetooth. If the connection fails, turn off the audio device and turn it on again. Then, repeat the steps above.

Plug the audio cable into the audio jack of the Level Link. Then, plug the other end of the audio cable into the audio output jack of the multimedia player.

The method for connecting via Bluetooth may vary depending on the connected devices. For more information, refer to the user manual of the connected device.

When the Level Link is connected to a TV in sending mode, lipsync problems may occur. It is recommended to connect the Level Link to a TV that supports the aptX low-latency codec.

When using the Level Link with a multimedia player, turn down the multimedia player’s volume before unplugging the audio cable to prevent sudden, loud sounds.

You may experience drops in volume or noise depending on the connected multimedia player’s volume. To avoid this, appropriately adjust the multimedia player’s sound. English(USA) 11Using the device

Connecting additional devices In receiving mode or sending mode, your Level Link can connect to up to two devices via Bluetooth.

In receiving mode or in sending mode, connect your Level Link to the first device.

Connect the Level Link to a second device via Bluetooth using the connection method used for the first device.

In receiving mode, if the Level Link does not appear in the detected devices list, press and hold the Multifunction button for about 3 seconds to enter Bluetooth pairing mode.

In sending mode, the Level Link supports the aptX low-latency codec when it is connected to one audio device. If two audio devices are simultaneously connected to the Level Link, the aptX codec is not supported and video and audio output may not be synchronized.

In sending mode, the usage range between the Level Link and other devices may be reduced. Reconnecting or disconnecting from other devices Reconnecting the devices When your Level Link is disconnected from the audio device due to the distance between the devices, bring the devices closer together and press the Multifunction button to pair them again. Or, you can use the Bluetooth menu on the audio device to pair the devices. Disconnecting the devices To disconnect the Level Link from the audio device, turn off your device or unpair the devices. If you connected the two devices via an audio cable, unplug the cable from both devices. English(USA) 12Using the device

Using receiving and sending modes In receiving mode, you can launch S Voice, answer incoming calls, or play multimedia files. In this mode, use your Level Link with earphones, or connect the Level Link to an audio device via an audio cable. In sending mode, you can listen to audio from the multimedia player via the connected audio device.

Available features may vary depending on the device you connect to. Some features may not be available if the Level Link is simultaneously connected to two devices.

Some features are available only when the Level Link connects to a device via the Hands-Free Profile (HFP).

The microphone’s location varies depending on how you are wearing the Level Link. The position of the Level Link may affect to sound quality during calls. Launching S Voice Press the Multifunction button for 1 second. If the connected device support S Voice, you can use the app via the Level Link. Answering and rejecting calls Answering a call Press the Call button to answer calls made to the connected device. Rejecting a call Press and hold the Call button to reject calls made to the connected device. English(USA) 13Using the device

Using options during a call Adjusting the volume During a call, press the Volume button to adjust the volume. Switching sound output Press and hold the Call button to transfer calls from the Level Link to the connected device. This feature may not be available depending on the connected device. Ending a call Press the Call button to end a call. Playing multimedia files Play multimedia files in receiving or sending mode. Available features may vary depending on the mode being used. Playing and stopping a multimedia file Press the Multifunction button to play the most recent multimedia file on the connected device. Press the Multifunction button to pause playback. To resume playback, press the Multifunction button again. Skipping to the previous or next multimedia file Press the REW button or the FF button to skip to the previous or the next file during playback. English(USA) 14Using the device

Rewinding or fast forwarding the multimedia file Press and hold the REW button or FF button to rewind or fast forward the file during playback. Adjusting the volume Press the Volume button to adjust the volume.

When the Level Link is connected to two devices, you can play multimedia files from either device. To play a multimedia file from a different device, pause playback from the other device first.

When you play a multimedia file from one device, you can still answer calls from the other device.

If there are differences in the output power of the audio cable and the connected audio device in sending mode, the sound volume on the Level Link may vary. Performing a data reset When your Level Link is connected to a device via Bluetooth, the Level Link’s information, such as Bluetooth address and device type, is stored on the connected device. To delete the Level Link’s connection information, press and hold the Multifunction button for about 3 seconds to enter Bluetooth pairing mode. Then, press and hold the REW, FF, and Multifunction buttons simultaneously for 3 seconds. English(USA)

Troubleshooting Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. Your device does not turn on When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device. The battery does not charge properly (For Samsung-approved chargers)

Ensure that the charger is connected properly.

Visit a Samsung Service Center and have the battery replaced. Another Bluetooth device cannot locate your device

Ensure that your device is in Bluetooth pairing mode.

Reset the device and search for Bluetooth devices.

Ensure that your device and the other Bluetooth device are within the Bluetooth connection range (10 m). If the tips above do not solve the problem, contact a Samsung Service Center. Another Bluetooth device is not located

Ensure that the device you wish to connect with supports the Bluetooth wireless feature.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). English(USA) 16Troubleshooting

Bluetooth connect is often disconnected

If there are obstacles between the devices, the operating distance may be reduced.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

When using the device with other Bluetooth devices, the connection may be affected by electromagnetic waves. Use the device in environments with fewer wireless devices present. You cannot hear others speaking

Adjust the device volume.

Adjust the volume on the connected device when you cannot hear sounds on your device at full volume. Sound echoes during a call Adjust the volume by pressing the Volume button or move to another area. Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth. Audio quality is poor

Wireless network services may be disabled due to issues with the service provider’s network. Ensure to keep the device away from electromagnetic waves.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). The device works differently as described in the manual

Available functions may differ depending on the connected device.

Some features cannot be used when two devices are connected with the device at the same time. English(USA) 17Troubleshooting

The battery depletes faster than when first purchased

When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

The battery is consumable and the useful charge will get shorter over time. English(USA) 18Copyright Copyright © 2015 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks

SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.

is a registered trademark of Bluetooth SIG, Inc. worldwide.

All other trademarks and copyrights are the property of their respective owners. English(USA)

Manual assistant
Powered by ChatGPT
Waiting for your message
Product information

Brand : SAMSUNG

Model : EORG920B

Category : Headphones