Comfortcam 99501 - Surveillance Camera TREBS - Free user manual and instructions

Technical Features	TREBS Comfortcam 99501 surveillance camera with HD resolution, night vision, motion detection, and two-way audio.
Usage	Ideal for indoor and outdoor monitoring, compatible with smartphones for remote access.
Maintenance and Repair	Regular lens cleaning recommended, firmware updates via the app.
Security	Data encryption, configurable security alert options.
General Information	Easy installation, customer support available for technical assistance.

Frequently Asked Questions - Comfortcam 99501 TREBS

How do I install the TREBS Comfortcam 99501?

To install the camera, follow these steps: 1. Choose an ideal location with good visibility. 2. Attach the camera mount to the wall or ceiling using the supplied screws. 3. Plug the camera into a power source. 4. Connect the camera to your Wi-Fi network via the dedicated app.

How do I connect the camera to my Wi-Fi network?

Open the TREBS app, select 'Add a camera', then follow the on-screen instructions to connect the camera to your Wi-Fi network by entering your password.

What should I do if the camera does not connect to Wi-Fi?

Check that the Wi-Fi password is correct and that the camera is within range of the router. Restart the camera and try connecting again. If the problem persists, reset the camera by holding the reset button for 10 seconds.

How do I access recorded videos?

You can access recorded videos via the TREBS app. Go to the 'History' section to view recordings. Make sure the SD card is inserted and properly configured.

The camera does not turn on, what should I do?

Check that the camera is properly connected to a power source. Try using a different cable or power adapter. If the camera still does not turn on, contact technical support.

How do I adjust the camera's image quality?

In the TREBS app, go to the camera settings and select 'Image Quality'. You can choose between different resolutions to optimize quality according to your needs.

Does the camera detect motion?

Yes, the TREBS Comfortcam 99501 has a motion detection feature. You can enable this feature in the app settings and customize detection zones.

How do I update the camera's firmware?

Open the TREBS app, go to the camera settings, and check if an update is available. Follow the on-screen instructions to update the firmware.

What should I do if the app does not launch?

Try restarting your smartphone and reinstalling the app. Also, ensure your operating system is up to date. If the problem persists, contact technical support.

Does the camera work at night?

Yes, the TREBS Comfortcam 99501 is equipped with night vision. Make sure night mode is enabled in the app settings for optimal monitoring in the dark.

USER MANUAL Comfortcam 99501 TREBS

Windows 2000 Windows XP or 7 Windows Media Player WMP 9 WMP 9 or above Check and make sure you can use the product on your computer.Install USB camera

1. Install the software enclosed CD.

2. Connect the camera to the power outlet with the adapter in the package, turn on the power

3. Connect the USB receiver to your PC and then run application software, you will see the

main operation window of this product. Main Window

1. Display Area: This area shows the image from the camera or playback. You can choose to

view in single channel or 4-channel quad mode.

2. Channel Status: This area shows the status of one specific camera.

: This icon means the camera is detecting. : This icon means the camera is in standby mode. : This icon means the camera is recording.

3. Operation menu: You can operate as below.

- Snapshot: Take a picture and save it. - Detect: Switch between active and standby mode. - Web Server: Activate remote network surveillance mode. - Setup: Enter setting interface. - Playback: Playback recorded files.

4. Camera/Display control: You can operate as below.

: Signal strength : Pair up the camera and receiver, select a channel and press Pair button on the camera head within 10 seconds. : Open a snapshot : Adjust the size of display area : Single channel display: Quad display

5. Channel Information: This area shows the information of the channel in use.

1. Language: Current language in use.

2. Mail server: The mail server which the alert email will be sent from. Another words, the

e-mail address from the computer which connected to USB receiver.

3. Startup options: Automatically startup when the system boots, includes:

- Activate surveillance: Enter surveillance mode when the viewer runs. - Activate Web server: Activate Web server when the viewer runs.

4. Recurring Recording: New files will be overwritten on previous ones to save disk.

5. Storage Location: The path that the records and snapshots will be saved.

6. Web Server: You can set below items.

- Web Server Port: Designate a port for the Viewer (default 7788, you should open a port in your router, refer to instruction manual on how to open a port) - Web Server Account: Default as User - Web Server Password: Set your Web Server password - MMS Server Port: The port for Microsoft Media Server - MMS Server Channel: Decide whether or not to start MMSBasic Settings

1. Adjust the image in the following ways:

- Flip Horizontal - Flip Vertical - Rotate

2. Adjust the image quality:

- Brightness - Saturation - GammaRecording Settings

- Resolution: Set the resolution of the image - Quality: Set the image quality from Low to High

2. Surveillance Mode

Option 1: - Schedule Based: enter view mode and records during preset time. - Record during detecting: Allow to record in view mode. - View Only: System will not record but only survey. Option 2: - Full-time: Records constantly. After you setup this mode, once you click the Detect button in live video, it will start to record until you click again to stop. - Triggered: Records only when there is motion detected.

3. Scheduled Base: When option 1 is set as Scheduled Base, you can:

- Add new schedule - Edit schedule - Delete scheduleMotion Detection When the recording is set as Triggered, you can set the detection areas and detection sensitivity.

1. Preview: Click Refresh View to refresh the image.

2. Set Detection areas: Set detection areas on preview image.

- Full Area Detection: Detect all areas. - Custom Detection: Detect customized areas. - Add New Area: Click and drag to add new areas. - Delete Area: Click the area you want to delete. - Delete All Areas - Test Detection: Move the objects, when the motion is detected, the color of the area changes. Then the test succeeds.

3. Sensitivity: Adjust motion detection sensitivity. (Tip: In order to make it more sensitive, you

can add more detection areas)Alert Settings When the recording is set as Triggered, You can set the alert notice as below:

1. Vibration Alert: When it detects motion, viewer window will vibrates.

2. Message Alert: When it detects motion, main window pops up with a preset text message.

3. Sound Alert: When it detects motion, a preset alert tone will be played.

2. Time and Channel Query: Filter the records in Record List according to the terms, such as

3. Record List: You can choose to playback or delete a file here.

4. Video Tracker: Indicating the slide progress.

5. Playback controls: (from left to right)

- Play/Pause - Stop - Previous slip - Back forward - Forward - Next slip - Playback Speed (1x, 2x, 4x, 8x, 16x)

6. Snapshot: Click the camera icon to take a snapshot. Click file icon to open the snapshot file.Specifications

Frequency Range 2.400GHz~2.478GHz Date Rate 2Mbps Receiving Sensitivity -81dB Demodulation Type GFSK with FHSS Resolution 640x240 / 12FPS MAX Power Requirement USB power Power Consumption 130mA Max Operating Temp Range 14°F ~ 104°F / -10° ~ 40° C Operating Humidity <85% RH Camera(s)

2.5 LUX (IR Off), 0 LUX (IR On)

IR LED / Night Vision Range 8 LEDs / 840nm 5m (with IR LED) Power Requirement 5V DC ±5% Power Consumption 280mA (without Night Light), 360mA (with Night light) Operating Temperature 14°F ~ 104°F / -10°C ~ 40°C Operating Humidity <85%

Warranty This product carries two years warranty limited to the repair or replacement of this product only and does not extend to consequential or incidental damage to other products that may be used with this unit.