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USER MANUAL NSH 165 AEG
NSH 35, NSH 65, NSH 85,
NSH 115, NSH 145, NSH 165
Natursteinheizung
Natural stone heating
Operation and installation 11
- General information ...... 12
- Safety 12
- Troubleshooting ....13
- Appliance description....13
- Operation....13
- Maintenance and care....13
INSTALLATION
- Safety 13
- Appliance description....14
- Preparations....14
- Appliance installation....15
- Initial start-up....15
- Handover 15
- Specification 15
GUARANTEE
ENVIRONMENT AND RECYCLING
SPECIAL INFORMATION
- Keep children under the age of 3 away from the appliance if constant supervision cannot be guaranteed.
Children from the age of 3 to 7 may switch the appliance on and off, provided they are supervised or have been instructed in the safe operation of the appliance and understand any risks that may result there from. This is subject to the appliance having been installed as described.
Children from the age of 3 to 7 must not plug the power cable into its socket nor regulate the appliance.
• The appliance may be used by children aged 8 and up and persons with reduced physical, sensory or mental capabilities or a lack of experience and know-how, provided that they are supervised or they have been instructed on how to use the appliance safely and have understood the resulting risks.
Children must never play with the appliance. Children must never clean the appliance or perform user maintenance unless they are supervised.
• The appliance is not equipped with a facility for controlling room temperature. Ensure constant supervision if the appliance is operated in a small room and the persons within that room cannot leave the room on their own.
- Parts of the appliance can get very hot and may cause burns.
Particular caution is advised when children or vulnerable persons are present.
- Never cover the appliance.
- Never install the appliance directly below a wall socket.
• Install the appliance in such a way that the control equipment cannot be touched by a person in the bath or shower.
• In the case of a permanent connection, the appliance must be able to be separated from the power supply by an isolator that disconnects all poles with at least 3 mm contact separation.
• In the event of damage to the power cable this must always be replaced by a qualified electrician authorised by the manufacturer, using original spare parts.
- Secure the appliance as described in chapter "Installation / Installation".
OPERATION
1. General information
The chapters "Special Information" and "Operation" are intended for both the user and qualified contractors.
The chapter "Installation" is intended for qualified contractors.

Note
Read these instructions carefully before using the appliance and retain them for future reference.
Pass on the instructions to a new user if required.
1.1 Safety instructions
1.1.1 Structure of safety instructions

KEYWORD Type of risk
Here, possible consequences are listed that may result from failure to observe the safety instructions.
» Steps to prevent the risk are listed.
1.1.2 Symbols, type of risk
| Symbol Type of risk | |
| Injury | |
| Electrocution | |
| Burns(burns, scalding) | |
1.1.3 Keywords
| KEYWORD | Meaning |
| DANGER | Failure to observe this information will result in serious injury or death. |
| WARNING | Failure to observe this information may result in serious injury or death. |
| CAUTION | Failure to observe this information may result in non-serious or minor injury. |
1.2 Other symbols in this documentation

Note
General information is identified by the symbol shown on the left.
» Read these texts carefully.
| Symbol Meaning | |
| Material losses(appliance damage, consequential losses and environmental pollution) | |
| Appliance disposal | |
» This symbol indicates that you have to do something. The action you need to take is described step by step.
1.3 Information on the appliance
| Symbol Meaning | |
| Never cover the appliance | |
1.4 Units of measurement

Note
All measurements are given in mm unless stated otherwise.
2. Safety
2.1 Intended use
This appliance is intended for domestic use. It can be used safely by untrained persons. The appliance can also be used in a non-domestic environment, e.g. in a small business, as long as it is used in the same way.
Any other use beyond that described shall be deemed inappropriate. Observation of these instructions and of instructions for any accessories used is also part of the correct use of this appliance.

WARNING Injury
- Keep children under the age of 3 away from the appliance if constant supervision cannot be guaranteed.
Children from the age of 3 to 7 may switch the appliance on and off, provided they are supervised or have been instructed in the safe operation of the appliance and understand any risks that may result there from. This is subject to the appliance having been installed as described. Children from the age of 3 to 7 must not plug the power cable into its socket nor regulate the appliance.
The appliance may be used by children aged 8 and up and persons with reduced physical, sensory or mental capabilities or a lack of experience and know-how, provided that they are supervised or they have been instructed on how to use the appliance safely and have understood the resulting risks.
Children must never play with the appliance. Children must never clean the appliance or perform user maintenance unless they are supervised.

WARNING Injury
The appliance is not equipped with a facility for controlling room temperature.
Ensure constant supervision if the appliance is operated in a small room and the persons within that room cannot leave the room on their own.

WARNING Injury
Never tilt the appliance. Depending on the size of the natural stone panel, it may weigh up to 70 kg and could cause serious injury if dropped.

WARNING Burns
Do not operate the appliance when work, such as laying tiles, grinding, sealing, cleaning with naphtha or floor maintenance (spray, floor polish), is being carried out in the installation room.

WARNING Burns
Parts of the appliance can get very hot and may cause burns. Particular caution is advised when children or vulnerable persons are present.

WARNING Burns
- Never cover the appliance.
- Never place any objects on top of the appliance.
- Do not lean any objects against the appliance.
- Do not place any objects between the appliance and the wall (e.g. to dry clothes).
- Do not place any flammable, combustible or insulating objects or materials, such as laundry, blankets, magazines, containers with floor polish or naphtha, spray cans or similar, in close proximity to the appliance.

CAUTION Burns
A minimum clearance of 100 mm must be observed on all sides (500 mm at the front) between the appliance and all types of objects, such as furniture, curtains, textiles or other flammable or non-flammable materials.
2.2 Test symbols
See type plate on the appliance.
3. Troubleshooting
If the natural stone heater does not heat up, check in the fuse box to see if the associated fuses or RCD have tripped. Remove the cause.
If you cannot remedy the fault, notify your qualified contractor. To facilitate and speed up your request, provide the number from the type plate (000000-0000-000000).
4. Appliance description
The natural stone heater is an electrically heated marble or soapstone panel, which is regulated by means of a wall mounted room temperature controller.
A heating conductor is embedded in the rear of a 30 mm thick natural stone panel for this purpose, which heats the panel evenly.
Heat stored in the natural stone panel is released in the form of long wave radiation (comparable with solar rays). Consequently, occupants and objects alike are heated in the room without any air turbulence.
Thanks to the use of special rawl plugs for attaching the wall mounting brackets to the natural stone panel, the mounting points are invisible from the front. This means that the structure of the panel is uninterrupted. The wall mounting brackets are convertible, so the natural stone heater can be mounted horizontally or vertically.
Towel holder
The towel holder available as a special accessory is used for heating or drying textiles dampened by water (no chemical cleaning agents).
5. Operation
The natural stone heater is controlled exclusively via a wall mounted room temperature controller (on finished or unfinished walls).
Observe the operating and installation instructions for the relevant controller.
6. Maintenance and care
Clean the natural stone heater with a damp cloth when it has cooled down. Do not use any abrasive or corrosive cleaning products.
INSTALLATION
7. Safety
Only a qualified contractor should carry out installation, commissioning, maintenance and repair of the appliance.
7.1 General safety instructions
We guarantee trouble-free function and operational reliability only if original accessories and spare parts intended for the appliance are used.
- Fit the appliance to a vertical wall that is temperature-resistant to at least 90 °C.
- Maintain the minimum clearances to adjacent object surfaces.
- Observe the type plate
• The specified voltage must match the mains voltage. - Only use a permanent connection to the power supply.
- Never install the appliance directly below a wall socket.
- Ensure the appliance can be separated from the power supply by an isolator that disconnects all poles with at least 3 mm contact separation. Do not install the appliance with a fixed power cable.
- When installing the heating appliance in rooms with a bath and/or shower, observe the safety zone according to VDE 0100, part 701, in accordance with the details on the appliance type plate.
The mains junction box must not be installed in safety zone 1 or 2 in this instance.
• Install the appliance in such a way that switching and control equipment cannot be touched by a person in the bath or shower. - Design all materials in accordance with the rated consumption of the appliances.
7.2 Instructions, standards and regulations

Note
Observe all applicable national and regional regulations and instructions.
8. Appliance description
8.1 Appliance layout

text_image
1 2 3 4 26_07_30_00041 Natural stone panel
2 Wall mounting brackets with fixing screws
3 Power cable
4 Spacer studs

Note
The hexagon screws for wall mounting are not included in the standard delivery.
A heating conductor, featuring 2 safety temperature limiters with automatic reset, is laid in a duct system milled into the back of the natural stone panels. The duct system is then filled with marble adhesive which acts as a cover.
8.2 Standard delivery
The following are delivered with the appliance:
- 3 Wall mounting brackets with fixing screws
• 1 Spacer stud
• NSH 35-115: 1 Reflector panel - NSH 145-165: 2 Reflector panels
8.3 Special accessories
The natural stone heater is controlled via the room temperature controller.
- RT 600: Room temperature controller with thermal feedback, breaking capacity 10 A / 230 V
- RT 601 SN: Room temperature controller with thermal feedback, with ON/OFF switch, breaking capacity 10 A / 230 V, installation on finished walls
RT 5050 SN: Room temperature controller with thermal feedback, with ON/OFF switch, breaking capacity 10 A / 230 V, installation on unfinished walls - RTE 900 SN: Electronic 2-point controller with ON/OFF switch, breaking capacity 16 A / 230 V, installation on finished walls
RTE 5050 SN: Electronic 2-point controller with ON/OFF switch, breaking capacity 16 A / 230 V, installation on unfinished walls
• RTF: Digital, wireless room temperature controller with 7-day program, 5 available operating modes
9. Preparations
9.1 Installation site
The natural stone heater is intended solely for permanent wall mounting. Ensure the wall offers adequate load-bearing capacity.
It can be installed in any room. In bathrooms, the natural stone heater can be mounted in safety zone 2 (not the mains junction box).
9.2 Aligning the appliance
The natural stone heater is configured at the factory for horizontal installation.
If you want to install it vertically, make the following changes before beginning installation:
» Replace the wall mounting bracket above the power cable with the diagonally positioned spacer stud.

WARNING Electrocution
Ensure that the power cable is always located at the lower edge.
» Rotate both wall mounting brackets with the slot apertures downwards.

Material losses
Carefully tighten the fixing screws in the natural stone heater, as otherwise the rawl plugs in the natural stone panel may over-rotate and become loose.
9.3 Mounting the reflector panel
Depending on size, the appliance is delivered with 1-2 reflector panels made from aluminium-coated EPS. Reflector panels have insulating as well as reflecting properties and reduce heat loss through the wall.
If you are installing your appliance on an external wall, we recommend mounting the reflector panel at the installation site before fitting the appliance.

Note
The aluminium coating of the reflector panel will rub off slightly.
» Wear protective gloves when mounting the reflector panel.
» Use a suitable adhesive (wall adhesive) and a notched trowel with medium sized notches (B2 or B3) for mounting the reflector panel.
» Apply the adhesive to the entire rear surface of the reflector panel.
10. Appliance installation
10.1 Wall mounting
Material losses
Only mount the natural stone heater on a flat wall, as otherwise cracks may develop in the natural stone panel due to stresses. In the event of unevenness in the mounting wall, level the surface before tightening the fixing screws.
Material losses
Do not tilt or tip the natural stone heater. Otherwise, it may break.
Material losses
If the fixing screws are over-tightened, the rawl plugs in the natural stone panel may over-rotate and become loose.
» Measure dimensions a and b for the drill holes on the natural stone heater.
» Based on the measurements, drill the holes in a wall with sufficient load-bearing capacity. Maintain a safety margin of 100 mm on all sides (e.g. dimension b + 100 mm).
» Screw the hexagon screws far enough into the drill holes that the natural stone heater can still be hooked over the screw heads with the open slots in the wall mounting brackets.
» Hang the natural stone heater. Tighten the hexagon screws. Relieve any stress by slightly loosening the fixing screws in the natural stone panel. Then retighten the fixing screws.
10.2 Power supply
Material losses Only shorten the power cable far enough to be able to hang the natural stone heater without disconnecting the power cable.
Only connect the natural stone heater to an alternating voltage of 230 V / 50 Hz.

flowchart
graph TD
A["N"] --> B["L'L"]
C["N"] --> B["L'L"]
D["NSH"] --> B["L'L"]
B["L'L"] --> E["PE"]
style A fill:#f9f,stroke:#333
style C fill:#f9f,stroke:#333
style D fill:#f9f,stroke:#333
style B fill:#ccf,stroke:#333
style E fill:#cfc,stroke:#333
11. Initial start-up
Material losses When heating up the natural stone heater for the first time, observe a maximum heat-up time of 20 minutes. Then let the panel cool down for at least 60 minutes.
» Perform this process one more time.
In the first two days of use, heat up the natural stone heater step-by-step to the required room temperature. This way, you avoid hairline cracks. If hairline cracks do develop, these are harmless and do not impair the function or the safety of the natural stone heater.
12. Handover
» Explain the functions of the appliance to the user. Draw special attention to the safety instructions.
» Hand over the operating and installation instructions to the user.
13. Specification
13.1 Dimensions and connections

text_image
B a H 70 40 b 35 280V 26_07_30_001313.2 Minimum clearances

text_image
100 mm 100mm 100mm 100mm 500 mm 100mm 26_07_30_000313.3 Data table
| NSH 35 JA NSH 35 LA NSH 35 MC NSH 35 PA NSH 35 PR NSH 35 SA NSH 35 VA NSH 35 VO | |||||||||
| 189648 189678 189658 1 | 89673 189663 1 | 89668 189876 | 189653 | ||||||
| Electrical data | |||||||||
| Connected load | kW | 0.35 | 0.35 | 0.35 | 0.35 | 0.35 | 0.35 | 0.35 | 0.35 |
| Frequency | Hz | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 |
| Rated current | A | 1.5 | 1.5 | 1.5 | 1.5 | 1.5 | 1.5 | 1.5 | 1.5 |
| Dimensions | |||||||||
| Height | mm | 400 | 400 | 400 | 400 | 400 | 400 | 400 | 400 |
| Width | mm | 600 | 600 | 600 | 600 | 600 | 600 | 600 | 600 |
| Depth | mm | 70 | 70 | 70 | 70 | 70 | 70 | 70 | 70 |
| Weights | |||||||||
| Weight | kg | 19 | 19 | 19 | 19 | 19 | 19 | 19 | 19 |
| Versions | |||||||||
| IP rating | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | |
| Safety category | II | II | II | II | II | II | II | II | |
| NSH 65 JA NSH 65 LA NSH 65 MC NSH 65 PA NSH 65 PR NSH 65 SA NSH 65 VA NSH 65 VO | |||||||||
| 189649 | 189679 | 189659 | 189674 | 189664 | 189669 | 189877 | 189654 | ||
| Electrical data | |||||||||
| Connected load | kW | 0.65 | 0.65 | 0.65 | 0.65 | 0.65 | 0.65 | 0.65 | 0.65 |
| Frequency | Hz | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 |
| Rated current | A | 2.8 | 2.8 | 2.8 | 2.8 | 2.8 | 2.8 | 2.8 | 2.8 |
| Dimensions | |||||||||
| Height | mm | 400 | 400 | 400 | 400 | 400 | 400 | 400 | 400 |
| Width | mm | 1000 | 1000 | 1000 | 1000 | 1000 | 1000 | 1000 | 1000 |
| Depth | mm | 70 | 70 | 70 | 70 | 70 | 70 | 70 | 70 |
| Weights | |||||||||
| Weight | kg | 33 | 33 | 33 | 33 | 33 | 33 | 33 | 33 |
| Versions | |||||||||
| IP rating | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | |
| Safety category | II | II | II | II | II | II | II | II | |
| NSH 85 JA NSH 85 LA NSH 85 MC NSH 85 PA NSH 85 PR NSH 85 SA NSH 85 VA NSH 85 VO | |||||||||
| 189650 | 189680 | 189660 | 189675 | 189665 | 189670 | 189878 | 189655 | ||
| Electrical data | |||||||||
| Connected load | kW | 0.85 | 0.85 | 0.85 | 0.85 | 0.85 | 0.85 | 0.85 | 0.85 |
| Frequency | Hz | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 |
| Rated current | A | 3.7 | 3.7 | 3.7 | 3.7 | 3.7 | 3.7 | 3.7 | 3.7 |
| Dimensions | |||||||||
| Height | mm | 500 | 500 | 500 | 500 | 500 | 500 | 500 | 500 |
| Width | mm | 1000 | 1000 | 1000 | 1000 | 1000 | 1000 | 1000 | 1000 |
| Depth | mm | 70 | 70 | 70 | 70 | 70 | 70 | 70 | 70 |
| Weights | |||||||||
| Weight | kg | 38 | 38 | 38 | 38 | 38 | 38 | 38 | 38 |
| Versions | |||||||||
| IP rating | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | |
| Safety category | II | II | II | II | II | II | II | II | |
| NSH 115 JA | NSH 115 LA | NSH 115 MC | NSH 115 PA | NSH 115 PR | NSH 115 SA | NSH 115 VA | NSH 115 VO | ||
| 189651 | 189681 | 189661 | 189676 | 189666 | 189671 | 189879 | 189656 | ||
| Electrical data | |||||||||
| Connected load kW | 1.15 | 1.15 1.15 1.15 1.15 | 1.15 1.15 1.15 | ||||||
| Frequency | Hz | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 |
| Rated current | A | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 | 5.0 |
| Dimensions | |||||||||
| Height | mm | 600 | 600 | 600 | 600 | 600 | 600 | 600 | 600 |
| Width | mm | 1000 | 1000 | 1000 | 1000 | 1000 | 1000 | 1000 | 1000 |
| Depth | mm | 70 | 70 | 70 | 70 | 70 | 70 | 70 | 70 |
| Weights | |||||||||
| Weight | kg | 46 | 46 | 46 | 46 | 46 | 46 | 46 | 46 |
| Versions | |||||||||
| IP rating | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | |
| Safety category | II | II | II | II | II | II | II | II | |
| NSH 145 JA | NSH 145 LA | NSH 145 MC | NSH 145 PA | NSH 145 PR | NSH 145 SA | NSH 145 VA | NSH 145 VO | ||
| 189652 | 189682 | 189662 | 189677 | 189667 | 189672 | 189880 | 189657 | ||
| Electrical data | |||||||||
| Connected load | kW | 1.45 | 1.45 | 1.45 | 1.45 | 1.45 | 1.45 | 1.45 | 1.45 |
| Frequency | Hz | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 |
| Rated current | A | 6.3 | 6.3 | 6.3 | 6.3 | 6.3 | 6.3 | 6.3 | 6.3 |
| Dimensions | |||||||||
| Height | mm | 600 | 600 | 600 | 600 | 600 | 600 | 600 | 600 |
| Width | mm | 1250 | 1250 | 1250 | 1250 | 1250 | 1250 | 1250 | 1250 |
| Depth | mm | 70 | 70 | 70 | 70 | 70 | 70 | 70 | 70 |
| Weights | |||||||||
| Weight | kg | 60 | 60 | 60 | 60 | 60 | 60 | 60 | 60 |
| Versions | |||||||||
| IP rating | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | |
| Safety category | II | II | II | II | II | II | II | II | |
| NSH 165 JA | NSH 165 MC | NSH 165 PR | NSH 165 SA | NSH 165 VA | NSH 165 VO | ||||
| 231947 | 231948 | 231949 | 223308 | 223307 | 231946 | ||||
| Electrical data | |||||||||
| Connected load | kW | 1.65 | 1.65 | 1.65 | 1.65 | 1.65 | 1.65 | 1.65 | |
| Frequency | Hz | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | 50/60 | |
| Rated current | A | 7.2 | 7.2 | 7.2 | 7.2 | 7.2 | 7.2 | 7.2 | |
| Dimensions | |||||||||
| Height | mm | 600 | 600 | 600 | 600 | 600 | 600 | 600 | |
| Width | mm | 1350 | 1350 | 1350 | 1350 | 1350 | 1350 | 1350 | |
| Depth | mm | 70 | 70 | 70 | 70 | 70 | 70 | 70 | |
| Weights | |||||||||
| Weight | kg | 70 | 70 | 70 | 70 | 70 | 70 | 70 | |
| Versions | |||||||||
| IP rating | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | IP66 | ||
| Safety category | II | II | II | II | II | II | II | ||
Guarantee
The guarantee conditions of our German companies do not apply to appliances acquired outside of Germany. In countries where our subsidiaries sell our products a guarantee can only be issued by those subsidiaries. Such guarantee is only granted if the subsidiary has issued its own terms of guarantee. No other guarantee will be granted.
We shall not provide any guarantee for appliances acquired in countries where we have no subsidiary to sell our products. This will not affect warranties issued by any importers.
Environment and recycling
We would ask you to help protect the environment. After use, dispose of the various materials in accordance with national regulations.
REMARQUES PARTICULIÈRES
UTILISATION
WAARSCHUWING verbranding
WAARSCHUWING verbranding
WAARSCHUWING verbranding
Urzhumskaya street 4,
building 2
129343 Moscow
Tel. 0495 7753889
Fax 0495 7753887
Switzerland
STIEBEL ELTRON AG
Industrie West
Gass 8
5242 Lupfig
Tel. 056 4640-500
Fax 056 4640-501