Congress 100 - Phone DORO - Free user manual and instructions

Product type	Amplified landline telephone with advanced functions
Brand	Doro
Model	Congress 100
Power supply	Via telephone line (no battery)
Compatibility	Analog PSTN lines, PABX compatible
Dialing	Voice frequencies (DTMF) and pulse (decadic)
Speed dial memory	10 numbers (0-9), max 21 digits per number
Redial function	Yes, dedicated key
Mute function	Yes, dedicated key
Hold function	Yes, dedicated key with LED
Handset amplifier	Yes, for hearing aid (T mode)
Headset jack	Yes, at the back of the phone
Headset key	Yes, to answer/hang up without handset
Handset/headset volume adjustment	Yes, via + and - keys
Ringtone	3 melodies (A, B, C) with 3 volume levels (low, normal, high) + off
Ringing indicator light	Yes, LED
Message waiting indicator	Yes, switchable (LED+, LED-, HV surge)
Recall key	Adjustable timing: 100 ms, 300 ms, 600 ms (default 300 ms)
Additional terminal connection	Yes, socket marked TERMINAL
Dimensions	Approximately 22 x 18 x 7 cm (estimate)
Weight	Approximately 500 g (estimate)
Care and cleaning	Clean with a soft, dry cloth. Do not use abrasive or liquid products.
Safety	Use in a dry environment. Disconnect during storms.
Spare parts and repairability	Contact customer service or an authorized installer. Batteries (not applicable here) are not covered.
Warranty	2 years from date of purchase (invoice or receipt required)

Frequently Asked Questions - Congress 100 DORO

How to store a number in speed dial memory?

Pick up the handset, press the Program key (key 9). Press 0, then select the memory location (0-9). Dial the number (max 21 digits). Press the Program key again and replace the handset.

How to dial a speed dial number?

Pick up the handset (or press the headset key) and wait for dial tone. Press 0, then the key corresponding to the memory (0-9). The number is dialed automatically.

How to use a headset with the Congress 100?

Connect the headset to the socket marked ① at the back of the phone. Use the headset key (key 8) to answer/hang up the line. The original Doro headset is recommended.

How to adjust handset or headset volume?

Use the + and - keys located on the side of the phone (button 2). You can adjust the volume during a call.

How to adjust the ringtone?

Pick up the handset, press the Program key then 9. Choose a melody and volume level by pressing a key from 0 to 9 according to the table (e.g., 1= melody A low, 0= ringer off). Press Program and replace the handset.

How to use the hold function?

During a call, press the Hold key (key 7). Hang up the handset. To resume the call, pick up any phone on the same line.

How to adjust the recall key timing?

Open the compartment under the phone using a screwdriver (max 2.5 mm). Set the R switch to 100 ms, 300 ms, or 600 ms. For France, use 300 ms.

How to switch from DTMF to pulse dialing?

In the compartment under the phone, set the switch to the ~ symbol for DTMF (touch tones) or ... for pulse dialing. The default setting is DTMF.

How to connect another device on the same line?

Connect the additional device (cordless phone, modem, etc.) to the socket marked TERMINAL on the left side of the phone.

What to do if the phone does not work?

Check the telephone cable and connections. Disconnect any other equipment. Test the phone on a working line. If the problem persists, contact customer support at 08 92 68 90 18 (€0.34/min) or your installer.

USER MANUAL Congress 100 DORO

6 Memory button
7 Hold button and LED
8 Headset button and LED
9 Store/Mute button and LED
10 Number keys 0-9, x, #
11 Ring/Message Wait Indicator

François

1. Connect the curly cord to the handset and the socket marked underneath the telephone.
2. Connect the telephone cord to the socket marked underneath the telephone, and then to the telephone network socket.
3. Lift the handset and listen for the dial tone. Your telephone is now operational.

Important!

The earpiece of the handset may attract small ferromagnetic objects such as staples and pins, care should be taken when placing the handset near these items.

Hearing Aid compatible

This telephone is hearing aid compatible. Select T mode on the hearing aid to enable coupling.

Connection of headset

The socket underneath the telephone marked is used for the connection of a headset. The headset button is for connecting/disconnecting a telephone call (equivalent to lifting and putting down the handset) when a headset is connected.

Please note!

DORO original headsets are tested and adapted to DORO Congress 100. Other types and makes of headsets may be used, though the function and sound quality can not be guaranteed.

Any damage occurring due to incompatible or non Doro headsets being installed, will not be covered under the telephones guarantee.

Connection of additional equipment

On the left side of the telephone there is a socket marked TERMINAL. This is used for connecting additional telephone equipment to the same telephone line, e.g. a wireless telephone, modem, etc.

Mute button

The microphone can be turned off/on, press .

Redial button

Press the radial button .

Volume control

The volume may be adjusted using /

On Hold

Press the hold button h to place a call on hold. The LED next to the button will illuminate. The call can be resumed by pressing the hold button again or from another telephone connected to the same line.

Memory

This telephone has 10 indirect memories (0-9).

Storing numbers

1. Lift the handset, press (ignore the dialling tone).
2. Press 0.
3. Press desired location 0-9.
4. Enter the phone number (max 21 digits).
5. Press and replace the handset.

Calling using memory locations

1. Lift the receiver (or press the headset button) and wait for a dialling tone.
2. Press memory button 0.
3. Select memory location by pressing any of the number keys 0-9.

A pause may be inserted into the telephone number by pressing P.

Ringer

1. Lift the receiver (ignore the dialling tone) and press the store button and
2. Select ring signal by pressing the number keys 0-9 in accordance with the table below.
3. Press store button and replace the receiver. The ring signal is now set.

Melody type Key/level

Melody A 1=Low, 2=Normal, 3=High

Melody B. 4=Low, 5=Normal, 6=High

Melody C. 7=Low, 8=Normal, 9=High

Off* 0

• If the key O is selected, the ring signal will be turned off until the next time the receiver is lifted. After that, the ring signal will revert to the previous setting.

Technical information

Some selector switches are located in a compartment on the underside of the telephone.

These switches control technical parameters for connection to PBX equipment.

You remove the lid by pressing a small screwdriver (max. 2,5mm ) or similar in the hole to the right of the lid.

IMPORTANT NOTE: These switches should only be adjusted by qualified personnel.

Recall time

Selection of 100 / 300 / 600ms timed loop break for recall functionality.

The standard setting is 100ms for UK/Australia and 600ms for New Zealand.

Tone/Pulse ( / )

Selection of either dialling method depending on PBX.

Message Waiting Indicator

Some PBX systems have a function called Message Waiting.

On the under side of the telephone is a switch marked (MW), this is used to select one of the following options: LED+, LED-, Visual Ring Indicator () and high voltage (HV).

By selecting the appropriate option for your system the telephone will indicate if there are any voice mail messages available.

This function operates differently depending on the PBX system in question therefore please contact your system administrator for more information.

If the unit is not connected through a PBX please select ring indication ( ).

Declaration of conformity

Doro declares that the apparatus Doro Congress 100 complies with the essential requirements and other relevant positions of Directive 1999/5/EC, 2002/95/EC. A copy of the Declaration of Conformity can be found at www.doro.com/dofc

Troubleshooting

Check that the telephone cord is undamaged and properly plugged in.

Disconnect any additional equipment that may be connected.

If the problem is resolved the fault is with the other equipment.

Test the equipment on a known working line, if the product works then the fault is with the line.

If you are still experiencing difficulties, contact the Technical helpline.

Guarantee

This product is guaranteed for a period of 12 months from the date of purchase. Proof of purchase is required for any service or support required during the guarantee period. This guarantee shall not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage, not reasonably maintained or any other circumstances on the purchaser's part. Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or any other voltage fluctuations. This guarantee does not in any way affect your statutory rights. (As a matter of precaution, we recommend disconnecting the telephone during a thunderstorm.)

UK

If you cannot resolve the fault using the faultfinder section, technical support is available by -email on [e-mail]

-premium rate telephone number: 0905 895 0854, calls cost 50 pence per minute (prices correct at the time of publication).

You can also contact us in writing (regarding any Spares or Technical query):

Customer Services

Doro UK Ltd

1 High Street

Chalfont St Peter

Buckinghamshire

SL9 9QE.

Further contact details are available on our website: www.doro-uk.com.

Australia and New Zealand

Products permitted for connection to the telephone network are marked with in Australia and INTELEPERMID. These marks indicate the

products comply with the regulations and can be used without concern in the country of purchase.

If you believe this product is malfunctioning, please refer to the relevant section and/or consult the troubleshooting guide in this manual to ensure that you have followed the instructions carefully. As an alternative you can visit our web site for FAQ's or send an e-mail for a prompt reply.

Guarantee

This product is guaranteed for a period of 12 months from the date of purchase. Should you experience difficulties with the product, please contact us for assistance. If the product is then found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt. This guarantee shall not apply to a fault caused by an accident or a similar incident or damage, liquid ingress negligence, abnormal usage, not reasonably maintained or any other circumstances on the purchaser's part. Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or lightning, excessive or any other voltage fluctuations or faults on the telephone line. (As a matter of precaution, we recommend disconnecting the telephone during a thunderstorm).

This guarantee does not affect your statutory rights.

AUSTRALIA NEW ZEALAND

DORO Australia Pty Ltd Atlas Gentech (NZ) Limited

PO Box 6760 Private Bag 14927

Baulkham Hills BC NSW 2153 Panmure

Australia Auckland

New Zealand

Consumer Support Consumer Support

Ph: Ph: 1300 885 023 Ph: 0900-500-25 (Toll Call)

Fax: [phone] Fax: [phone]

Email: [e-mail] Email: [e-mail]

Web site: www.doro.com.au

REN (RN for New Zealand)

The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect more than 1 telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It is possible to connect 3 devices with a REN of 1 (RN of 1) with no degradation to the product's performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring at all.

ALLPRODUCTS

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Tele permitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.

This equipment shall not be set to make automatic calls to the Telecom "111" Emergency Service.

This equipment may not provide for the effective hand-over of a call to another device connected to the same line.

This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom Customers.

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