CONNECTE 1000 WATTS - Heating BESTHERM - Free user manual and instructions

USER MANUAL CONNECTE 1000 WATTS BESTHERM

MANUEL D'INSTRUCTIONS NESSA CONNECT

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• Children of less than 3 years should be kept away unless continuously supervised.
• Children aged from 3 years and less than 8 years shall only switch on/off the appliance if it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
• CAUTION — Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

• If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

• The appliance should not be placed immediately below a socket.

WARNING: In order to avoid overheating,

do not cover the heater.

• Do not use this heater with a programmer, timer, separate remote-control system or any other device that turns on the heater automatically because there is a risk of fire if the device is covered or placed incorrectly.
• CAUTION: To avoid hazard due to inadvertent resetting of the thermal cutout, this appliance must not be powered via an external switch, such as a timer, or connected to a circuit that is regularly switched on and off by the electricity supplier.
• This heater must not be disposed of with household waste; it must be taken to a local center of recovery and recycling of electrical appliances.
• The heater must be installed so that switches and other control devices cannot be touched by a person in the bath or shower.
• A means of disconnection from the power supply having a contact opening distance of all poles must be included in the fixed wiring in accordance with the installation requirements.
• WARNING: If this device is installed in a bathroom, it must be installed at least 60 ~cm from a bath or shower, in accordance with the

requirements of the French electrical standards NFC15-100.

• The device must be powered through a Residual Current Device (RCD) having a rated differential operating current not exceeding 30 ~mA .
• If being fitted in a bathroom, a 30mA RCD must be used.
• With respect to the details of how to install the appliance onto the wall, refer to part "INSTALLATION".
• Regarding the detailed information on the connection of the electric cable, refer to the section "ELECTRICAL CONNECTION".

INSTALLATION

IMPORTANT RECOMMENDATIONS TO READ BEFORE INSTALLATION

• Do not install the unit directly below a socket.
• Do not install the unit in a damp room or near a water source.
• Do not use the appliance outdoors.
• Do not install the unit in an air current that could disrupt its regulation.
• Do not place the unit near a barrier limiting the airflow around it.
• Attach the heater vertically to the wall as described below.
• Choose screws and plugs suitable for the wall

material and weight of the unit.

To hang the heater on the wall:

1. Choose a suitable installation location for the heater. (Fig 1)
2. Disassemble the wall bracket by loosening the screw (do not remove, only loosen) and slide the metal plate out of the hole. Take out the bracket by pulling down. (Fig 2)
3. Verify that the bracket is horizontal with a spirit level and mark the location of 4 holes on the wall. Drill 4 holes in the wall using a drill adapted to the diameter of wall plug. Insert the wall plug into the holes, then screw securely wall mount bracket onto the wall. (Fig 3)
4. Place the heater against bracket (Fig 4):

A : Align the heater on the 2 lower hooks that are downwards.
B : Pull the heater upwards whilst retaining it in the 2 lower hooks.
C : Align the heater on the 2 upper hooks that are upwards.
D : Pull the heater down.
5. Slide the metal plate into the hole, and fasten the screw to lock the wall mount bracket. (Fig 5)

INSTALLATION IN THE BATHROOM

Warning: This appliance must be only installed in the volume 2 or out of volume of the bathroom, as stated in the French standard NF C 15-100 for electrical installation inside the house.

Note: The drawing is for reference only.

We suggest that you to contact a professional electrician for assistance.

ELECTRICAL CONNECTION

CAUTION: Before any intervention, turn off the electricity at the main circuit breaker.

• The installation must be carried out according to the requirements and meet the standards enforced in the country (NF C 15-100 in France).
• The unit must be connected to a standard wall box placed at least 25 ~cm from the floor.
• The appliance must not be connected to an outlet with a power plug.
• The appliance must be supplied through a residual current device (RCD) having a rated residual operating current not exceeding 30 ~mA .
• The appliance must not be connected to the earth wire (yellow and green wire).

ELECTRICAL CONNECTION

Blue or light gray wire connect to Neutral (230V)

Brown or red wire connect to Phase (230V)

Black wire connect to pilot wire. (Optional function to use in case of control by pilot wire box)

WARNING! Do not connect the black wire to the earth connection.

• In the absence of pilot wire, insulate the bare end of the black wire to prevent electrical contact with the other wires or earth.

Symbol	Function
	Stand-by mode (the appliance will not work but will receive power)
	Anti-freeze mode (the appliance maintains a temperature of around 7°C)
	Comfort mode (desired set temperature)
	Eco mode (ECO maintains a temperature 3.5°C lower than the selected Comfort temperature.)
P	Pilot wire mode (to set the programs via pilot wire programmer)
	Window detector function
0-	Keyboard lock
	WiFi
	Heating indicator (When appliance is heating up, this icon will be displayed at the screen. The icon will disappear when the room temperature reaches the selected temperature)
°C	Temperature (centigrade)
Weekly personalized modes:
	Mode Comfort active
	Mode ECO active

Symbol	Function
○	Stand-by
≡	Personalized programs
□	Window detector function
M	Comfort mode Economy mode Anti-freeze mode P1/P2/P3/P
Touch ∧ / ∨	Set the time, day of the week, the temperature; or under weekly personalized programs, to choose between comfort mode, or eco mode.

OPERATION

When you first use the appliance, there might be some slight smell which is normal. Allow the appliance to work for one hour to make it disappear.

1. Setting the time and turning on the device

To be able to use the preset programs (P1 / P2 / P3 / Personalized programs), the date and time must have been set on the device.

For more details on the content of the preset programs (P1 / P2 / P3) refer to the following point.

Two different methods to set the time:

1. If the appliance was not connected to the power supply, after connection the time will appear on the

screen for setting. Press to toggle between hours / minutes / day of the week (1-7). Press the

button to set the hours / minutes / day of the week. Press the button to complete the setting and return to Stand-by mode, otherwise after 10 seconds without action the device will automatically return to stand-by mode as if it was the first time you use the device.

1. If the appliance is in operation and you want to change the time setting, press the and at

the same time to enter the time setting. Press to toggle between hours / minutes / day of the week (1-7). Press the button to set the hours / minutes / day of the week. Press any button other than or to save the setting, otherwise after 10 seconds without the setting will be saved automatically.

2. Press M

Press M button to toggle among the modes: Comfort mode, Economy mode, Anti-freeze mode, the 3 pre-set programs (P1 / P2 / P3), and Pilot wire mode P.

In Pilot wire mode P, set the heating using the external timer. When the external programmer is set to another mode, the display shows:

External Mode Setting	Icon Displayed
Comfort mode	P
Comfort mode -1	P-1
Comfort mode -2	P-2
Economy mode	P
Anti-freeze mode	P
Stand-by mode	P

The 3 Preset programs are detailed below :

P 1	Mon-Sun	01:00 00:00 24:00
P 2	weekdays	01:00 00:00 24:00 00:00
	weekends	01:00 00:00 24:00 00:00

3. Press

Press the button to choose one of the programs.

In program mode, Press button to select between "day (1 for Monday -7 for Sunday)" and "heating mode of different periods (00:00-24:00)".

Select the desired day (1-7) by pressing / buttons.

Press the button to set the "heating mode of different period (00:00-24:00)"

When you set the "heating mode of different period (00:00-24:00)", press button to choose hours, and to choose among function: comfort , or economy mode . After 30 seconds it will automatically save.

For example: to select the day 1, temperature of 19^ , comfort mode for 24 hours:

1. Press , then / buttons to choose day 1.

1. Press the button again, press to choose the hour, to choose comfort mode and then repeat for the entire 24 hours.
2. After 30 seconds without action, the setting is saved.

4. Temperature setting

In comfort mode , or Pilot wire mode P or Eco mode (excluding anti-freeze mode ), press or to select the desired set temperature. The temperature range for comfort mode and Pilot wire mode is between 5^ and 29^ and for Eco mode is between 1.5^ and 25.5^ . The temperature difference between the ECO mode and the COMFORT mode must be at least 3.5^ . Each time you press the buttons to adjust the temperature, you increase or decrease the temperature by 0.5^ . Press any other button except / to finish the setting, otherwise after 5 seconds without action the setting is automatically saved. When the room temperature is the same or higher than the selected temperature, the heater will stop heating.

5. Keyboard lock

Press M button for three seconds to activate the keyboard lock function 0, to unlock, press M again for three seconds.

Remarks:

1. The keyboard lock function does not lock the standby button.
2. The keyboard lock function will automatically be deactivated under the below circumstances.

1) the appliance is put into standby mode by pressing standby button.
2) the appliance suffers power disconnection.

If you want this option to be activated again you will need to press the M button for 3 seconds.

6. Window detector function

Press to enter window detector function. Then press “ / ” to choose “ON” or “OFF”. If “ON” is selected, the window detection function is activated and icon will show on the screen. When temperature drop is detected, the appliance will automatically enter anti-freeze mode with icon flashing. If temperature rises up, the appliance will go back to previous mode with icon on. You can choose “OFF” to disable the window detection function.

Remarks: the window detector function is not available under anti-freeze mode.

7. Temperature calibration function

In standby mode, press and at the same time for 5 seconds to enter the temperature calibration

setting. The default temperature is 0^ . press or to set compensated temperature range from minus

5^ C to 5^ C . If there is no action after 10 seconds, setting will be saved automatically and go back to previous interface.

For example, the temperature displayed on your radiator is 20^ . The one displayed on your thermometer is 18^ , choose the calibration value -2^ .

8. In case of power failure

All of the above settings for temperature, time, date of the week, and programs remain valid until the power is removed.

After a power failure, when power is restored, the device will go back to the mode and temperature selected before the power failure.

In the event of a power failure, the device only saves the following parameters: temperature and operating mode. When the power is restored, the date and time must be set in order to make the various programs work correctly.

Please check our video on Youtube for the process of installation and operation.

1. Download APP

You can download the app by searching for "TuyaSmart" App in your app store or by scanning the following QR code.

(successfully installed)

2. Registration

Open the "TuyaSmart" App, register an account: you can use either phone no. or email address to register. You will get a verification code. Enter the verification code and then set your own password. Use your password to log in.

Enter Verification Code

Verification code has been sent to your mobile phone: Resend (54s)

Didn't get a code?

Set Password

Password

Use 6-20 characters with a mix of letters and numbers

Done

Log In

Please enter the account

Password

I Agree Privacy Policy User Agreement Children's Privacy Statement and Third Party Information Sharing List

Log In

Forgot Password

3. Add and connect device

1) Insert the power plug and turn on the power switch. Choose "Stand by" mode by pushing the " " button until the "Stand by" symbol is displayed. Keep pressing " " for more than 2 seconds and the icon " " will flash.
2) Press "+" icon on right top page or the "Add Device" button in the middle page to start adding device.

3) There are 2 methods to connect the service:

Method 1: Press "Add" button in the middle page(in this case, you need to keep your phone bluetooth on). Then enter the Wi-Fi password. Press "next" to start connecting. (Now only 2.4G Wi-Fi is supported. Please make sure your Wi-Fi is 2.4.)

Add Manually

Password

Small Home Ap... Power Strip

Next

Method 2: Choose "Small Home appliance" under "Add Manually". And then choose "Heater". Then enter the Wi-Fi password. Press "next" to and choose your preferred indicator status to the start connecting. (Now only 2.4G Wi-Fi is supported. Please make sure your Wi-Fi is 2.4.)

Press and hold the RESET button for 5 seconds until the indicator blinks (subject to the user manual).

Reset Device Step by Step

Connecting Device

Power on the device.

02:00

4. Connect successfully

When it's successfully connected, the Wi-Fi icon will stop flashing and keep on (including Stand by mode).

And the App will show "Device added successfully".

Press "done" to start your operation for the appliance over your phone.

Notes:

1. If there is no operation in 3 minutes after pressing “ ” for more than 2 seconds, then the WiFi function will stop flashing and disappear from the screen.
2. If you need to re-connect your WiFi for the appliance, repeat step 3.

10. Electricity consumption function

You can check energy consumption and heating time from APP.

11. Connect WiFi by Smart Life

1. Download APP

You can download the app by searching for "Smart Life" App in your app store or by scanning the following QR code.

(successfully installed)

2. Registration

Open the "Smart Life" App, register an account: you can use either phone no. or email address to register. You will get a verification code. Enter the verification code and then set your own password. Use your password to log in.

Enter Verification Code

Verification code has been sent to your mobile phone: Resend (54s)

Didn't get a code?

< Register

Set Password

Password

Use 6-20 characters with a mix of letters and numbers

Done

Log In

Please enter the account

Password

□ AgreePrivacy Policy User Agreement Children's Privacy Statement and Third Party Information Sharing List

Log In

Forgot Password

3. Add and connect device

1) Insert the power plug and turn on the power switch. Choose "Stand by" mode by pushing the " " button until the "Stand by" symbol is displayed. Keep pressing " " for more than 2 seconds and the icon " " will flash.
2) Press "+" icon on right top page or the "Add Device" button in the middle page to start adding device.

3) There are 2 methods to connect the service:

Method 1: Press "Add" button in the middle page(in this case, you need to keep your phone bluetooth on). Then enter the Wi-Fi password. Press "next" to start connecting. (Now only 2.4G Wi-Fi is supported. Please make sure your Wi-Fi is 2.4.)

Method 2: Choose "Small Home appliance" under "Add Manually". And then choose "Heater". Then enter the Wi-Fi password. Press "next" to and choose your preferred indicator status to the start connecting. (Now only 2.4G Wi-Fi is supported. Please make sure your Wi-Fi is 2.4.)

4. Connect successfully

When it's successfully connected, the Wi-Fi icon will stop flashing and keep on (including Stand by mode).

And the App will show "Device added successfully".

Press "done" to start your operation for the appliance over your phone.

Notes:

1. If there is no operation in 3 minutes after pressing “ ” for more than 2 seconds, then the WiFi function will stop flashing and disappear from the screen.
2. If you need to re-connect your WiFi for the appliance, repeat step 3.

12. Electricity consumption function

You can check energy consumption and heating time from APP.

Please check our video on Youtube for the process of WiFi connection.

TECHNICAL SPECIFICATIONS

Model	HT10-23AEW	HT15-23AEW	HT20-23AEW
Voltage	230 V ~	230 V ~	230 V ~
Frequency	50 Hz	50 Hz	50 Hz
Rated power	1000 W	1500 W	2000W
Protection class	II	II	II
IP Protection	IP24	IP24	IP24
Pilot wire	6 orders	6 orders	6 orders

Operating frequency:WiFi2.4GHz(2412-2472MHz)

Max. radio-frequency power transmitted: 17.97dBm

Information requirements for electric local space heaters

Model identifier(s): HT10-23AEW
Item	Symbol	Value	Unit		Item	Unit
Heat output					Type of heat input, for electric storage local space heaters only (select one)
Nominal heat output	Pnom	1	kW		manual heat charge control, with integrated thermostat	No
Minimum heat output (indicative)	Pmin	N/A	kW		manual heat charge control with room and/or outdoor temperature feedback	No
Maximum continuous heat output	Pmax,c	1	kW		electronic heat charge control with room and/or outdoor temperature feedback	No
Auxiliary electricity consumption					fan assisted heat output	No
At nominal heat output	eImax	0	kW		Type of heat output/room temperature control (select one)
At minimum heat output	eImin	0	kW		single stage heat output and no room temperature control	No
In standby mode	eISB	0.00046	kW		Two or more manual stages, no room temperature control	No
					with mechanic thermostat room temperature control	No
					with electronic room temperature	No
					control
					electronic room temperature control plus day timer	No
					electronic room temperature control plus week timer	Yes
		Other control options (multiple selections possible)
					room temperature control, with presence detection	No
					room temperature control, with open window detection	Yes
					with distance control option	Yes
					with adaptive start control	No
					with working time limitation	No
					with black bulb sensor	No
Contact details	HOM’Y SASGREEN PARK - Bat A, 61 rue de la cimaise, 59650 Villeneuve, d’Ascq, FRANCE

Model identifier(s): HT15-23AEW
Item	Symbol	Value	Unit		Item	Unit
Heat output					Type of heat input, for electric storage local space heaters only (select one)
Nominal heat output	Pnom	1.5	kW		manual heat charge control, with integrated thermostat	No
Minimum heat output (indicative)	Pmin	N/A	kW		manual heat charge control with room and/or outdoor temperature feedback	No
Maximum continuous heat output	Pmax,c	1.5	kW		electronic heat charge control with room and/or outdoor temperature feedback	No
Auxiliary electricity consumption					fan assisted heat output	No
At nominal heat output	eImax	0	kW		Type of heat output/room temperature control (select one)
At minimum heat	eImin	0	kW		single stage heat output and no room	No
output					temperature control
In standby mode	e/SB	0.00046	kW		Two or more manual stages, no room temperature control	No
					with mechanical thermostat room temperature control	No
					with electronic room temperature control	No
					electronic room temperature control plus day timer	No
					electronic room temperature control plus week timer	Yes
					Other control options (multiple selections possible)
					room temperature control, with presence detection	No
					room temperature control, with open window detection	Yes
					with distance control option	Yes
					with adaptive start control	No
					with working time limitation	No
					with black bulb sensor	No
Contact details	HOM'Y SASGREEN PARK - Bat A, 61 rue de la cimaise, 59650 Villeneuve, d'Ascq, FRANCE

Model identifier(s): HT20-23AEW
Item	Symbol	Value	Unit		Item	Unit
Heat output					Type of heat input, for electric storage local space heaters only (select one)
Nominal heat output	Pnom	2.0	kW		manual heat charge control, with integrated thermostat	No
Minimum heat output (indicative)	Pmin	N/A	kW		manual heat charge control with room and/or outdoor temperature feedback	No
Maximum continuous	Pmax,c	2.0	kW		electronic heat charge control with	No
heat output					room and/or outdoor temperature feedback
Auxiliary electricity consumption					fan assisted heat output	No
At nominal heat output	eI max	0	kW		Type of heat output/room temperature control (select one)
At minimum heat output	eI min	0	kW		single stage heat output and no room temperature control	No
In standby mode	eI SB	0.00046	kW		Two or more manual stages, no room temperature control	No
					with mechanical thermostat room temperature control	No
					with electronic room temperature control	No
					electronic room temperature control plus day timer	No
					electronic room temperature control plus week timer	Yes
					Other control options (multiple selections possible)
					room temperature control, with presence detection	No
					room temperature control, with open window detection	Yes
					with distance control option	Yes
					with adaptive start control	No
					with working time limitation	No
					with black bulb sensor	No
Contact details	HOM'Y SASGREEN PARK - Bat A, 61 rue de la cimaise, 59650 Villeneuve, d'Ascq, FRANCE

1. Before cleaning the appliance, switch off the appliance from the power supply and wait until it is completely cold.
2. Use a damp cloth to clean the casing of the device.
3. Clean grill and air outlet regularly. Never immerse the appliance in water or allow water to enter the appliance.

RECYCLING (DISPOSAL OF THE PRODUCT AT THE END OF ITS LIFE)

The crossed-out wheeled bin symbol indicates that the item should be disposed of separately from household waste. The item should be handed in for recycling in accordance with local environmental regulations for waste disposal. By separating a marked item from household waste, you will help reduce the volume of waste sent to incinerators or landfill and minimize any potential negative impact on human health

and the environment.

Imported by: HOM'Y SAS

GREEN PARK - Bat A, 61 rue de la cimaise, 59650 Villeneuve, d'Ascq, FRANCE

Fabriqué en Chine

www.bestherm.eu

Bestherm®

Bedienungsanleitung

NESSA CONNECT

Enter Verification Code

Verification code has been sent to your mobile phone: Resend (54s)

Didn't get a code?

< Register

Set Password

Done

Log In

Please enter the account

Password

I Agree Privacy Policy User Agreement Children's Privacy Statement and Third Party Information Sharing List

Log In

Forgot Password

Select the status of the indicator light or hear the beep:

Enter Verification Code

Verification code has been sent to your mobile phone: Resend (54s)

Didn't get a code?

Press and hold the RESET button for 5 seconds until the indicator blinks (subject to the user manual).

Select the status of the indicator light or hear the beep:

Enter Verification Code

Verification code has been sent to your mobile phone: Resend (54s)

Didn't get a code?

Enter Verification Code

Verification code has been sent to your mobile phone: Resend (54s)

Didn't get a code?

Reset the device

Press and hold the RESET button for 5 seconds until the indicator blinks (subject to the user manual).

Select the status of the indicator light or hear the beep:

Connecting Device

Power on the device.

01:58

Reset Device Step by Step

4. Successvol verbonden