Question 1

How to resolve the issue when the '+' and '-' buttons of the BESTHERM CONNECTE 1000 WATTS radiator do not work?

Accepted Answer

If the '+' and '-' buttons of your BESTHERM CONNECTE 1000 WATTS radiator are unresponsive, here are some steps to follow to try to resolve this issue:

1. Check the power supply

Make sure the radiator is properly plugged into a working outlet.
Check that the main switch of the radiator is in the 'ON' position.

2. Reset the device

Unplug the radiator from the electrical outlet.
Wait about 5 minutes to allow for a complete reset.
Plug the radiator back in and check if the buttons work again.

3. Check for control lock

Some models have a control lock feature to prevent accidental changes.
Try pressing the '+' and '-' buttons simultaneously for a few seconds to unlock the controls.

4. Clean the buttons

Sometimes, dirt or dust can prevent the buttons from functioning properly.
Gently clean around the buttons with a dry or slightly damp cloth.

5. Contact customer service

If none of these solutions work, it is possible that the control panel is defective. In this case, contact BESTHERM customer service for technical assistance or repair.

Question 2

How do I unlock my BESTHERM CONNECTE 1000 WATTS radiator stuck at 6 degrees in P3 mode and switch it back to P1 mode?

Accepted Answer

If your BESTHERM CONNECTE 1000 WATTS radiator displays a key on the screen and remains stuck at 6 degrees in P3 mode, it means it is in lock mode to prevent any accidental changes to the settings.

Steps to unlock and change the mode:

Unlock the radiator: Press the "+" and "-" buttons simultaneously for about 3 seconds. The key symbol should disappear, indicating that the lock is disabled.
Change the operating mode: Press the "P" (or "Mode") button to scroll through the modes until you reach P1.
Set the temperature: Use the "+" and "-" buttons to increase the temperature to the desired value.

These steps will allow you to regain control of your radiator and adjust the settings according to your needs.

Question 3

How to set the time on the BESTHERM CONNECTE 1000 WATTS heater?

Accepted Answer

Setting the time on your BESTHERM CONNECTE 1000 WATTS heater is an important step for the predefined programs (P1, P2, P3) to work correctly. The procedure depends on the state of your device.

For first use (device plugged in but new):

As soon as you plug in the device, the time will automatically display on the screen.
Press the "≡" button (programmer symbol) to toggle between hours, minutes, and day.
Use the "+" and "-" buttons to set each value to the correct time.
Press the "◇" button (standby) to confirm and return to standby mode.
The device will automatically switch to standby mode after 10 seconds of inactivity.

If the device is already in operation:

Press both the " + " and " - " buttons simultaneously for a few seconds to access the time setting menu.
Navigate with the "≡" button to select the part to modify (hours, minutes, or day).
Adjust the values using the "+" and "-" buttons.
Confirm your setting by pressing another button or wait 10 seconds for the device to automatically return to its previous mode.

Once the time is correctly set, your heater will be able to execute your customized heating programs without any issues. Make sure the display matches the exact time before relying on the programming.

User manual BESTHERM Heating : user manuals and guides in PDF

Models BESTHERM Heating most viewed

Other categories BESTHERM

Recent questions about Heating BESTHERM