AX5000 - Soundbar HISENSE - Free user manual and instructions

Product Type	5.1-channel soundbar with wireless subwoofer and rear surround speakers
Brand	Hisense
Model	AX5000 / AX5100G
Max Audio Power	340 W
Audio Technologies	Dolby Atmos, Roku TV Ready
Connectivity	HDMI eARC/ARC, optical, coaxial, USB, AUX, Bluetooth
Inputs	1x HDMI eARC, 1x optical, 1x coaxial, 1x USB, 1x AUX
Outputs	Wireless subwoofer, wireless rear surround speakers (via RCA)
Supported Audio Formats	Dolby Atmos, Dolby Audio, PCM
Channel Configuration	5.1 (soundbar + subwoofer + rear surround)
Power	100-240 V, 50/60 Hz (power cables included)
Power Consumption	Not specified (estimated < 0.5 W in standby)
Remote Control Battery Type	2 AAA batteries (included)
Soundbar Dimensions (approx.)	Approximately 100 x 6 x 10 cm (not officially specified)
Soundbar Weight (approx.)	Approximately 2.5 kg (estimated)
Wall Mounting	Yes, wall brackets and screws included
Care and Cleaning	Unplug before cleaning; use a soft, dry cloth
Safety	Do not expose to moisture, do not open, use only included accessories
Spare Parts and Repairability	Contact Hisense customer service; no consumer spare parts
General Information	User manual available for free download

Frequently Asked Questions - AX5000 HISENSE

How to pair the subwoofer and surround speakers with the soundbar?

Pairing is automatic when powering on. Otherwise, press the PAIR button on the back of the subwoofer and surrounds for 2 seconds to initiate pairing, or 5 seconds to clear existing pairing.

Why isn't the subwoofer working?

Check that the subwoofer is on and the indicator is solid (successful connection). If the indicator blinks slowly, pairing failed: manually re-pair by pressing the PAIR button on the subwoofer and the soundbar.

How to connect the soundbar to my TV?

Use the included HDMI cable and plug it into the HDMI eARC port on the soundbar and the HDMI ARC/eARC port on the TV. Then select HDMI eARC/ARC mode on the soundbar.

Can I use the soundbar without HDMI?

Yes, you can use the OPTICAL, COAXIAL, AUX, or USB inputs to connect your audio sources.

How to adjust bass and treble levels?

Use the BASS and TREBLE buttons on the remote control to adjust levels to your preference.

My phone cannot find the soundbar via Bluetooth, what should I do?

Make sure the soundbar is in Bluetooth mode (press the BT button on the remote). Press and hold the BT button to activate pairing. On your phone, search for Bluetooth devices and select 'Hisense AX5000'.

How to wall-mount the soundbar?

Use the included wall brackets and screws. Attach the brackets to the wall, then hang the soundbar by aligning the mounting screws on the back of the soundbar.

What does the solid red light on the soundbar mean?

The solid red light indicates the soundbar is in standby mode. If it blinks slowly, it is in auto-wake mode.

How to reset the soundbar to factory settings?

Press and hold the (BT) button on the remote for about 3 seconds to access the setup menu, then select the 'Reset' option (if available). You can also press and hold the PAIR button on the subwoofer for 5 seconds to clear pairing.

The soundbar won't turn on, what should I check?

Check that the power cable is properly connected to the soundbar and to a working power outlet. If the problem persists, try unplugging and replugging the device after 30 seconds.

USER MANUAL AX5000 HISENSE

5.1CH Soundbar with Wireless Subwoofer

Model: AX5100G

Roku TV

Ready

√ Simple setup √One remote. Quick settings

340W

Max Audio Power

Dolby Atmos

HOMI

HIGH-DEFINITION MULTIMEDIA INTERFACE

Bluetooth

What's in the Box

Main Unit

Wireless Subwoofer

Rear Surround Speakers

AC Power Cord x 2 For Main Unit / Wireless Subwoofer

AC Power Cord x1

For Rear Surround Speakers (SR) * Plug type varies by region

RCA Cable

Optical Cable

HDMI Cable

Brackets (x4)/Bracket Screw (x4) /Wall Anchors (x4)

Remote Control/ AAA Batteries x 2

User Manual / Quick Start Guide

• Power cord quantity and plug type vary by regions.

1 Remote Control

① ①

Switch the unit between ON and STANDBY mode.

② (SOURCE) Select the play mode. ③ SURR Adjust the surround ON/OFF. (4) (BT) Select the Bluetooth mode. Press and hold the

(BT) button to activate the pairing function in Bluetooth mode or disconnect the existing paired Bluetooth device.

⑤ EQ 6

Select MUSIC/MOVIE/NEWS/SPORT/NIGHT/GAME/AI

⑦ vo (8)

Skip to previous/next track in BT / USB mode.

BASS+/- Adjust bass level. 10 TREBLE+/- Adjust treble level. ⑪ DIMMER+/- Adjust display brightness. 12 (MUTE) Mute or resume the sound.

Replace the Remote Control Battery

1 Press and slide the back cover to open the battery compartment of the remote control. 2 Insert two AAA size batteries. Make sure the (+) and (-) ends of the batteries match the (+) and (-) ends indicated in the battery compartment. 3 Close the battery compartment cover.

• Do not mix old and new batteries;
• Do not mix alkaline, standard (Carbon-Zinc) or rechargeable (Ni-Cd, Ni-MH, etc.) batteries.

2

Identifying the Parts

① Display Window

Show the current status.

(2) Remote Control Sensor

Receive signal from the remote control.

③ Red Standby Indicator

• Constant on	In Standby mode
• Slow blink	In Auto-Wake On mode

(4) ⇕ (ON/OFF) Button

Switch the unit between ON and STANDBY mode.

⑤ SOURCE Button

Select the play mode.

(6) +/- (VOL+/VOL-) Button

Increase/decrease the volume level.

⑦ Wall Mount

Install the wall mounting screws into the wall mount of the unit.

Wireless Subwoofer

① Indicator

• Fast blink	The subwoofer in pairing mode
• Constant on	Connected / Paired successfully
• Slow blink	Connection / Pairing failed

8 HDMI eARC Socket

The port for connecting a TV. The port supports the eARC/ARC HDMI feature, which allows the soundbar to play audio that originates on the connected TV.

⑨ USB Socket

Insert the USB device to play music.

10 OPTICAL Socket

Connect to the OPTICAL OUT socket on an external device.

11 AUX Socket

Connect to an external audio device.

12 COAXIAL Socket

Connect to the COAXIAL OUT socket on an external device.

13 AC IN Socket

Connect to the power supply.

PAIR Button

2 seconds	Pairing mode
5 seconds	Clear the pairing record

AC IN Socket

Connect to power supply.

Wireless Rear Surround Speakers

PAIR Button

2 seconds	Pairing mode
5 seconds	Clear the pairing record

Indicator

• Fast blink	Rear speakers in pairing mode
• Constant on	Connected / Paired successfully
• Slow blink	Connection / Pairing failed

RCA Socket

Connect the left and right rear surround speakers.

AC IN Socket

Connect to power supply.

Wall Mount

Install the wall screws and brackets into the back of the rear surround speakers.

Pair up with the Subwoofer and Rear Surround Speakers

The subwoofer, rear surround speakers and soundbar will be automatically paired when they are powered on.

• If no audio from the wireless subwoofer and the rear surround speakers can be heard, manually pair them up.

Hold this button for 3 seconds

5

Bluetooth® Operation

4

5

Select the play function (▷)

Display	Mode
EARC	HDMI eARC
ARC	HDMI ARC
OPT	OPTICAL
COAX	COAXIAL
BT_IN	Bluetooth
NO_BT	Connected
	Not Connected
USB	USB
NO_USB	No USB connected
AUX	AUX

6

Wall Mounting

Mounting the Soundbar on the Wall

Mounting the Rear Surround Speakers on the Wall

Hisense

AC power cable x1 for surround speakers (c)

Rear Surround Speaker (SR) in

*Plug type varies by region

RCA Cable

Optical Cable

HDMI Cable

Brackets (x4) / Bracket Screws (x4) / Wall Anchors (x4)

Remote Control / AAA Batteries x2

User Manual / Quick Start Guide

The quantity of power cables and plug types vary by region.

1 Remote Control

① ② (SOURCE) ③ SURR (4) B(BT)

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340W

Max Audio Power

Dolby Atmos

HDMI

HIGH-DEFINITION MULTIMEDIA INTERFACE

Bluetooth

Roku, Roku, Roku TV, Roku TV Ready and Roku TV Ready are trademarks or registered trademarks of Roku, Inc. Roku TV Ready is authorized by Roku under agreement. This device supports Roku TV Ready in the United States, United Kingdom, Mexico, and Canada. For other countries, please contact [e-mail] for an updated list of countries where this device supports Roku TV Ready.

What's in the Box

Main Unit

Wireless Subwoofer

Rear Surround Speakers

Power cord x 2 for main unit and wireless subwoofer

HDMI cable x 1 for rear surround speakers (SR)

Depends on region

RCA cable

Optical cable

HDMI cable

Root (N4) / Twisted root (N4) / Wall bracket

Inputs/Outputs for audio

For power supply / For power supply

• Number of power cords and plugs depends on region.

1 Control unit

① ①

② 3 (SOURCE) 3 SURR (4) B (BT)

⑤ EQ ⑥ ⑦ VOL+/VOL- (8)

BASS+/- 10 TREBLE+/- DIMMER+/- 12 (SOUND OFF)

Remote control unit. Select the desired input source. Turn on/off the unit. Select the surround mode. Select Bluetooth mode. Press and hold the (BT) button to pair a new device or disconnect the current Bluetooth device. Select MUSIC/MOVIE/NEWS/SPORT/NIGHT/GAME. Skip to previous/next track in BT/USB mode. Increase/decrease volume. Play/pause in BT/USB mode. Press the button for 3 seconds to enter the setup menu. Adjust the bass level. Adjust the treble level. Adjust the display brightness. Mute/unmute the sound.

Replacing the remote control battery

1 Open the battery compartment cover to insert the batteries. 2 Insert two AAA batteries. Make sure that the + and - poles of the batteries match the + and - markings in the battery compartment. 3 Close the battery compartment cover.

Do not use new and old batteries together; do not use rechargeable and non-rechargeable (carbon-zinc) or rechargeable (Ni-Cd, Ni-MH, etc.) batteries together.

2

Parts index

① Display window

Displays the current status.

② Remote control sensor

Receives signals from the remote control.

③ Red indicator (standby)

Lights up continuously

Standby time

Slow flashing

In automatic wake-up mode