WF 1014 A Ai-Dose W180C - Washing machine VALBERG - Free user manual and instructions
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USER MANUAL WF 1014 A Ai-Dose W180C VALBERG
Thank you for choosing this VALBERG product. VALBERG products are chosen, tested, and recommended by ELECTRO DEPOT, so you can be sure you are getting a top-quality, easy-to-use product that won't let you down. We're confident your new device will be a pleasure to use every day!
Welcome to ELECTRO DEPOT.
Table of Contents
| A | Product overview | Parts Parts supplied |
| B | Product usage | Installation Before the first wash cycle Preparation of the washing Detergents and additives Auto Dosing operation guide : Ai-dose Operation |
| C | Cleaning and maintenance | Care and maintenance Troubleshooting guide Transport/handing |
Parts
A Worktop
B Control panel
Detergent dispenser
Door
E Plinth covering pump access
F Adjustable feet

NOTE:
Control panel layout and appearance will depend on the model.
Parts supplied
Package with small items

Instruction for use, installation guide, warranty card (depends on model)

4 plastic caps

Wrench

Inlet hose (inside the machine or already installed)
Cold inlet hose

"U"-bend [inside the machine or already installed]

Bottom cover (depends on model)

Installation
BEFORE USING THE WASHING MACHINE
Removing the packaging and inspection
- After unpacking, ensure that the washing machine is undamaged. If in doubt, do not use the washing machine. Contact After-Sales Service or your local retailer.
- Check that the accessories and supplied parts are all present.
- Keep the packaging materials (plastic bags, polystyrene parts, etc.) out of reach of children, as they are potentially dangerous.
Remove the transport bolts

Important:
-
Transport bolts which are not removed can cause damage to the appliance.
-
Screw off all transportation bolts for approx. 30mm with wrench following the direction of arrow shown (not fully screw it off).


- Push four transportation bolts on horizontal direction inward and loose transportation bolt.

- Pull out transportation bolt together with rubber part and plastic part.

B Product usage
- To ensure safety and reduce noise, you should install the transportation bolt cover supplied with the unit (see the annex accompanying the unit). Lean and place the transportation bolt into hole and press it following the shown direction until it clicks.


Important: Keep the transport bolts and the wrench for future transporting of the appliance and in this case refit the transport bolts in reverse order.
Adjustment of the feet
The appliance must be installed on a solid and level floor surface (if necessary use a spirit level). If the appliance is to be installed on a wooden floor, distribute the weight by placing it on a 60 × 60 cm sheet of plywood at least 3cm in thickness and secure it to the floor. If the floor is uneven, adjust the 4 leveling feet as required; do not insert pieces of wood etc. under the feet.
- Slacken the locknut clockwise (see arrow) using the wrench.

- Lift the machine slightly and adjust the height of the foot by revolving it.


Important: tighten the locknut by turning it anti-clockwise towards the appliance casing.
B Product usage


Install bottom cover
To realize quieter operation, a bottom cover is supplied with the unit (only applies to some of the Hisense washers). After installing the cover at the bottom of the washer, the noise level will be greatly reduced. Please ask for advice from specialists before installing the cover, nevertheless, the machine can be used without the bottom cover.
Noise-reduction bottom plate installation instructions
- Before installing the noise-reduction bottom plate, align and paste the acoustic absorption wool with and along the right-angle impression on bottom plate (this procedure is unnecessary for some of the models without acoustic absorption wool).

- Remove surface paper on double sided tape at four sides of the bottom plate.

- Incline the machine to an angle of 40^ and let the side with right-angle notch face towards front of the washing machine, as shown in the figure. Insert the side with oblique-angle notch between two foot screws at back of the washing machine completely in place. Then, install the bottom plate and ensure that it contacts with bottom of the washing machine closely.
B Product usage

- Press the double sided tape on four sides manually to secure the noise-reduction palate to the machine body firmly.

Connect the water supply inlet hose
- If the water inlet hose is not already installed, it must be screwed to the appliance. The blue marked hose is only for cold water.

- Screw by hand the inlet hose onto the tap, tightening the nut.

Attention:
No kinks in the hose!
- The appliance must not be connected to the mixing tap of an un-pressurized water heater.
- Check water-tightness of connections by turning the tap completely on.
If the hose is too short, replace it with a suitable length of pressure resistant hose (1000 kPa min).
- Check the inlet hose regularly for brittleness and cracks and replace if necessary.
The washing machine can be connected without a non-return valve.
Connect the drain hose
In case the drain hose is installed as shown below:
- Unhook it only from the right clip (see arrow)

- Connect the drain hose to the Drain or hook it over the edge of a sink by means of the "U" bend.
Fit the "U" bend E, if not already installed, at the end of the drain hose.


Notes:
- Ensure that there are no kinks in the drain hose.
- Secure the hose so that it cannot fall down. After wash phase, machine will drain out hot water.
Small hand basins are not suitable. - To make an extension use a hose of the same type and secure the connections with clips.
Max. Overall drain hose length: 2.50m

B Product usage
Before the first wash cycle
To remove any residual water used during testing by the manufacturer, we recommend that you carry out a short wash cycle without laundry.
- Open the tap.
- Close the door.
- Pour a little detergent (about 30ml ) into the middle detergent compartment.
- Select and start a short programme.
Preparation of the washing
- Sort the laundry according to...
Type of fabric / care label symbol
Cottons, mixed fibres, easy care/synthetics, wool, handwash items.
Colour
Separate coloured and white items. Wash new coloured articles separately.
- Loading
Wash items of different sizes in the same load to improve washing efficiency and distribution in the drum.
Delicates
Wash small items (e.g. nylon stockings, belts etc.) and items with hooks (e.g. bras) in a cloth bag or pillow case with zip. Always remove curtain rings or wash curtains with the rings inside a cotton bag.
- Empty all pockets
Coins, safety pins etc. can damage your laundry as well as the appliance drum and tub.
- Fasteners
Close zips and fasten buttons or hooks; loose belts or ribbons should be tied together. Stain removal
Blood, milk, eggs etc. are generally removed by the automatic enzyme phase of the programme.
- To remove red wine, coffee, tea, grass and fruit stains etc. add a stain remover to the middle detergent compartment.
- Pre-treat heavily-soiled areas with stain remover if necessary.
Dyeing
Only use dyes that are suitable for washing machines.
- Follow the Manufacturer's instructions.
- Plastic and rubber parts of the washing machine can be stained by dyes.
Loading the laundry
- Open the door.
- Load the articles one at a time loosely into the drum, without overfilling. Observe the load sizes given in the quick reference guide.
B Product usage

Note: Overloading the machine will result in unsatisfactory washing results and creased laundry.
- Close the door.
Detergents and additives
Always use high efficiency, low foam detergent for a front load machine. The choice of detergent depends on:
Type of fabric (cottons, easy care/synthetics, delicate items, wool).

Note: Use only specific detergents for washing wool.
Colour
The wash temperature
Degree and type of soiling

Remarks:
Any whitish residues on dark fabrics are caused by insoluble compounds used in modern phosphate-free powder detergents. If this occurs, shake or brush out the fabric or use liquid detergents. Use only detergents and additives specifically produced for domestic washing machines. When using descaling agents, dyes or bleaches for the pre-wash, make sure that they are suitable for use in domestic washing machines. Descalers could contain products which could damage your washing machine. Do not use any solvents (e.g. turpentine, benzine). Do not wash fabrics that have been treated with solvents or flammable liquids.
Dosage
Follow the dosage recommendations on the detergent pack. They depend on:
- Degree and type of soiling
Size of wash
Follow the detergent manufacturer's instructions for a full load;
Half load: 3/4 the amount used for a full load;
Minimum load (about 1kg ): 1/2 the amount used for a full load;
- Water hardness in your area (ask for information from your water company). Soft water requires less detergent than hard water.

Notes:
Too much detergent can result in excess foam formation, which reduces washing efficiency. If the washing machine detects too much foam, it may prevent spinning. Insufficient detergent may result in grey laundry in time and also calcifies the heating system, drum and hoses.
Where to put detergent and additives
The detergent drawer has three compartments [fig. "A"]
Detergent compartment
Detergent
- Stain remover
Water softener (water hardness class 4)
Softener compartment
- Fabric softener Pour additives only up to the «MAX» mark.
Powder detergent compartment
- When the auto dosing function is cancelled, please place the detergent into this compartment.

A

Notes:
- Keep detergents and additives in a safe, dry place out of the reach of children.
- To prevent dispensing problems when using highly concentrated powder and liquid detergents, use the special detergent ball or bag supplied with the detergent and place it directly inside the drum.
- When using descending agents, bleaches or dyes, make sure that they are suitable for washing machines. Descalers could contain compounds that can damage parts of your washing machine.
- Do not use any solvents in the washing machine (e.g. turpentine, benzine).
Auto Dosing operation guide : Ai-dose

This product has an auto dosing feature to automatically add the right amount of detergent/softener to a wash. You can adjust the amount automatically dispensed by selecting little medium or large depending upon the strength of the washing needed. When the «Auto» option is selected, the washing machine will intelligently judge the amount of detergent and softener according to the weight of the laundry. If you dont want to use the «Auto» option, please deselect it and add detergent and softener manually.
Adding of detergent/softener

Auto Dosing operation steps
- When the washing machine is used for the first time, the auto dosing function of both the detergent and softener is switched on by default. The washing machine will remember the last chosen option when being started.
- To activate the function press the «Detergent» button. Press the detergent switch repeatedly to cycle through to the off position (not lit).
- When the icons / are light up, this indicates that the amount of detergent/softener is insufficient. Please top up as necessary. The maximum amount needed to fill the reservoirs is 0.65Lof detergent or 0.35L of softener.
Precautions
- It is recommended that you use low-foaming detergent.
- Please do not overfill the detergent/softener reservoirs as they may overflow.
- After filling, please ensure that the detergent drawer is fully closed before starting the washing program.
- Please remove or secure the detergent drawer before installing, moving, handling, and adjusting the washing machine. This is to avoid the inconvenience caused by an overflow of the detergent and softener.


Notes:
If you want to add detergent/softener manually, please make sure that the «auto dosing» feature is switched off. Repeatedly press the detergent/softener button until the indicator light is extinguished.
Settings
If necessary, please set the program according to the steps below.
Detergent

The amount of detergent can be varied as needed, by repeatedly pressing the Detergent button to cycle through the following options: Automatic - Large - Medium - Little - off. The default setting is Auto.
Softener

The amount of softener can also be varied as needed, by repeatedly pressing the Softener button to cycle through the following options : Automatic - Large - Medium - Little - off. The default setting is Auto.
Adding detergent and softener

If the display / 8 icons flash, it indicates that the amount of detergent/softener is insufficient. Please top up to a maximum of 0.65L of detergent or 0.35L of softener.
Re-adding of detergent/softener

- Slide to open the detergent drawer.
- Add an appropriate amount of detergent to the automatic detergent compartment ①.
- If necessary, add an appropriate amount of softener to the automatic softener compartment ②
- Close the auto dosing drawer.
Operation
This washing machine is equipped with automatic safety functions which detect and diagnose at an early stage and react appropriately.

Control Panel
"Softener" button
"Prewash" button
3 "Extra Rinse" button
Time Save" button
"Power Save" button
"On/Off" button
"Start/Pause" button
8 Program and function status display window
"Delay End" button
10 "Favourite" button
"Spin" button
"Temp." button
13 "Detergent" button
14 Program selector
Programmes
| Program | Care Label | Material / Level of Soiling Washing temperature selected as per the Care Label instruction | Max. Wash Load (kg) | Wash Program Functions | Maximum spin speed (rpm) | |||||||
| Delay end | Prewash | Extra rinse | Time Save | Power Save | Default rinse times | Spin | Temp. | |||||
| L | U | +2 | * | * | * | * | 1400 | |||||
| ECO@C | Eco 40-6011 | - | Normally soiled cotton laundry. | 10.0 | * | - | - | - | - | 2 | * | - |
| Cotton --, 20°C, 30°C, 40°C, 60°C, 95°C | 407 607 | Heavily and moderately soiled cotton, or linen. For very heavily soiled items select the «Prewash» function. | 10.0 | * | * | * | * | * | 2 | * | * | |
| Synthetics --, 20°C, 30°C, 40°C, 60°C | 407 607 | Moderately soiled synthetics, cotton blended fabrics. | 7.0 | * | * | * | * | * | 2 | * | * | |
| Mix --, 20°C, 30°C, 40°C | 407 407 | Mixed loads of moderately soiled cotton and synthetic fabrics. | 7.0 | * | * | * | * | * | 2 | * | * | |
| Wool --, 20°C, 30°C, 40°C | Machine washable wool. (Refer to the washing label attached to the clothing). | 2.0 | * | - | * | * | * | 2 | * | * | ||
| 15 | Quick 15' --, 20°C; 15', 30°C; 20', 40°C; 30' (preferred deep wash in a shorter time) | 307 307 | Cotton, mixed fabrics. Items worn for a short time or newly bought. | 1.0 | * | - | * | - | - | 1 | * | * |
| + | Rinse+Spin | - | This program is defaulted to two rinses and spin. | 10.0 | * | - | * | - | - | 2 | * | - |
| Drum Clean 95°C | - | Program to remove dirt and bacterial residue that can breed in the machine after it has been used for a period, especially when low temperature washes are used regularly. | - | * | - | - | - | - | 1 | - | 800 | |
| Spin | - | Select the length, and speed, of the spin manually. | 10.0 | * | - | - | - | - | 0 | * | - | |
| 120°C | 20°C | - | This program is suitable for cotton clothes with light stains, energy saving. | 10.0 | * | * | * | * | - | 2 | * | - |
| Down --, 20°C, 30°C, 40°C | 407 | Machine-washable items stuffed with synthetic fibres, such as pillows, quilts and bedspreads; also suitable for items stuffed with down. | 2.0 | * | - | * | * | * | 2 | * | * | |
| Sportswear --, 20°C, 30°C, 40°C | 307 | Sportswear and leisure wear made from microfibre fabrics. | 5.0 | * | * | * | * | * | 2 | * | * | |
| Baby Steam Care23 40°C, 60°C, 95°C | It is suitable for baby clothes and underwear, etc., which sterilizes and disinfects through high temperature steam. | 3.0 | * | * | * | * | - | 3 | * | * | ||
| Allergy Steam23 40°C, 60°C | It is suitable for high temperature resistant and less fading fabrics, which removes allergens such as pollens, mites and parasites through high temperature steam. | 3.0 | * | * | * | * | - | 4 | * | * | ||
*: Optional Functions
Cannot be selected
--: Temperature of unheated water
(1) Wash performance test programs are: Eco 40-60.
[2] Allergy Steam and Baby Steam Care both washing are suitable to sterilize the colorfast clothes. When you see the door glass with water mist, please don't put your hand on the door glass or open the dispenser to prevent burns.
Add detergent, close the door and set the program
Load the clothes to be washed m the drum and close the door. Add the detergent into the relevant compartments for the type of program you are going to select, Add detergent as described in Auto Dosing operation guide.
- Press the «On/Off» button.
- Press program selection button to required program, start up and default the program as «Cotton».
- Select washing temperature and spin speed by pressing «Temp.» and «Spin» buttons.
- Press «Prewash», «Extra Rinse», «Time save», «Power Save» button to select additional functions.
- After starting the program, display window displays program length (hours: minutes), washing temperature and additional function options in sequence.
| Program | Washing temperature select | Laundry and textile | Recommended detergent |
| Wool | --,20,30,40°C | Wool fabric | Mild detergent |
| 20°C | 20°C | Synthetic materials, coloured laundry made from easy care fibres | Colour or mild detergent without optical brighteners |
| Eco 40-60, Mix, Synthetics, Sportswear, Down, Quick 15' | --,20,30,40,60°C | Synthetic materials, coloured laundry made from cotton or linen | Colour detergent free of bleach and optical brighteners |
| Eco 40-60, Cotton, Baby Steam care, Allergy Steam | 40, 60, 95°C | White laundry made from boil-proof cotton or linen | Strong detergent containing bleach and optical brighteners |
Addition function selection
At standby state, press «Prewash», «Extra Rinse», «Power save», «Time save» button to select additional function for current program. Select the function, and then corresponding icon lights up. After starting up, program cannot be changed.
Pre-wash
Select the function to conduct pre-wash so as to enhance washing effects and better remove stains. This function is suitable for heavy dirt clothes.
Power Save ECO
The Power Save indication lamp is on after the function is selected, and the indication lamp will be off after the program ends.
The Power Save function is only added under the standby state of its applicable program, that is, before the program is started. After the program is started, the function cannot be selected.
The actual temperature be reduced by 5^ and the main wash time be reduced after the function is selected.
B Product usage
Extra Rinse
After set the function of Extra Rinse, the program runs the rinsing process once again before running the softening, and the total running time of the program increases accordingly.
Time Save
After pressing this function button, the program time will be shortened according to the setting, and the program time will be increased back to the original setting by pressing the Time Save button again. After the program starts, the indicator light is always on.
This function is only added under the standby state of its applicable program, that is, before the program is started. After the program is started, the function cannot be selected.
After this function is selected, the determined main washing time will be reduced by 15 mins.
Inlet water warning
If tap is not opened, or water pressure is over low, inlet water fault icon will display, and display screen will prompt «F01» to give alarm.
Drainage warning
If the pipe is squeezed, drainage will not be smooth. In case of failing to completely drain for long time, drainage fault icon will display, and display screen will prompt «F03» to give alarm.
Door Lock Icon
After the program starts the Door Lock icon will light up and the door will be locked.
After completing program, door lock unlocks automatically. During pause, if door opening condition can be met halfway, the door lock will unlock and its indicator light will go out.
When door lock indicator light flashes, door shall not be opened forcibly so as to avoid personal injury.
Delay End Function
Delay End function allows to run the machine at the consumers' convenience, for example, at night when electricity is cheaper.
- Only under the standby mode, this button is valid for selecting the reservation time.
- After the reservation function is selected, the time will increase 1h when each time the reservation button is pressed. Before reservation, if the program time does not satisfy the integral multiple of 1h, it shall be completed by pressing the reservation key for the first time, and then the time increases 1h when each time the reservation button is pressed. If the reservation is selected, before the program runs, the current reservation can be canceled by turning the button to select other programs.
- The delay time must be longer than the wash program length as the delay time is the time program will finish. For example: if the selected program time is 02:28, the delay time selected must be between 03:00 and 24:00.
- When the reservation process is operated, the icon of 'reservation time' will be on. When the reservation process startup, the icon of 'reservation time' will flash.
- Long press the Delay End button, the reservation time jumps fast.
B Product usage
Favourite
- Press the «On/Off» button to tum on the machine;
- Select the washing program;
- Select parameters (washing temperature, spin speed, etc);
- Press Favourite button for 3 seconds;
- Favourite is stored (only one program can be stored), select Favourite when using this program, press «Start/Pause» to start;
- When the user uses it for the first time, if he/she has never long pressed the «Favorite» button to collect programs, he/she can short press the «Favorite» button and then the cotton linen program and its default settings will be collected by default;
- Short press «Favourite» button, then the symbol is on. Repeat the same operation or press other buttons to exit this program, the symbol is off;
- After selecting other functions, long press 3 seconds to override the original program.
Mute Function
When the machine is in the state of holding, pause or operation, press «Spin+Favourite» buttons for 2 seconds, the Mute icon will light up. All the buzzing will be turned off except the alarms. When the machine is in the mute state, press «Spin+Favourite» buttons for 2 seconds, the Mute icon will turn off. All the buzzing will be activated.
Softener detergent release
- Select to turn on or off softener/detergent release and set the release volume;
- It is active in the standby mode. After this key being pressed, the softener/detergent volume will be selected in a cycle mode in accordance with Automatic: -Large -Medium -Little -off;
- The softener/detergent release selection will be memorized, that is, after selection and operation by the user, the release volume for the next time will be that of selected in the last time;
- When the user uses the machine for the first time, it is defaulted that the softener/ detergent release is turned on and the release volume is automatic;
- When the softener/detergent release is turned on, if it is detected that the amount of softener/detergent in the release box is too small, the softener adding indicator on the display will be turned on, and the selected volume indicator will flash in a frequency of 2Hz .
Automatic weightting
Washing machine displays - after startup, indicating that it is weighing automatically. It will adjust program length (hours: minutes) automatically according to weight of clothes.
Child Lock
To strengthen the safety of children, this machine is equipped with Child Lock function.
When the programme starts, press «Temp.+Spin» button for 3 seconds. Child Lock icon will light up, and then Child Lock is set up. Repeat the same operation, the Child Lock will be released.
- When the Child Lock is set, all function buttons will be shielded.
- When you turn the machine off by pressing the «On/Off» button, child lock is released.
After completing program, child lock will automatically unlock.
B Product usage
To Start the Program
After you have selected your options and placed detergent within the detergent dispenser, turn on the water tap and press the «Start /Pause» button. The screen will display the current program progression with icons from left to right. It also displays the remaining program time.
To Cancel the Program or Reselect the Options
- Press the «On/Off» button for 2 seconds to turn off the machine.
- Press the «On/Off» button to turn on the machine. Select the new program and options.
- Press «Start/Pause» to start the new program without adding any extra detergent.
End of the Program
When program finished its running, it will display «End». If no operation is taken in 2 minutes, the machine will turn off automatically.
- Press «On/Off» button for 2 seconds to turn off the machine;
- Close the tap;
- Open the door and take the washed clothes out;
- Slightly open the door to remove moisture in the drum.
Reload in Process
If you want to reload clothes in the process of washing, please press «Start/Pause» button.
- If reload icon light up, the door can be opened in the process, remaining time and the Door Lock icon in display will flash. Then the Door Lock icon will go out, and the door can be opened.
- If reload icon _+^+ doesn't light up, the Door Lock icon doesn't flash, it indicates that current temperature is over 50^ or you have passed the time for reloading in the process, namely no clothes allowed to load into the machine.
Program Instructions
- The eco 40-60 programme is able le clean normally soiled cotton laundry declared to be washable about 40^ to 60^ , together in the same cycle. And that this programme is used to assess the compliance with the EU ecodesign legislation.
- The power consumption of the off-mode is 0.49W, and the left-on mode is 0.49W.
- The most efficient programs in terms of energy consumption are generally those that perform at lower temperatures and longer duration.
- Loading the household washing machine up to the capacity indicated by the manufacturer for the respective programs will contribute to energy and water savings.
- Correct use of detergent, softeners and other additives. Do not apply excessive detergent. This may affect the washing results adversely.
- Periodic cleaning, including optimal frequency, and limescale prevention and procedure.
- Noise and remaining moisture content are influenced by the spinning speed: the higher the spinning speed in the spinning phase, the higher the noise and the lower the remaining moisture content.
- The product information and QR code are reflected in the energy consumption label, the product registration information can be obtained by scanning the QR code.
- The information of standard programs.
| Program | Selected Temperature (℃) | Rated Capacity (kg) | Maximum temperature in drum (℃) | Program duration (h:min) | Energy consumption (kWh/cycle) | Water consumption (litres/ cycle) | Remaining moisture content (%) | Maximum speed reached (rpm) |
| Eco 40-60 full load | - | 10 | 42 | 3:59 | 1.000 | 65.0 | 49.00 | 1400 |
| Eco 40-60 half load | - | 5 | 28 | 2:58 | 0.450 | 50.0 | 51.00 | 1400 |
| Eco 40-60 1/4 load | - | 2.5 | 25 | 2:38 | 0.220 | 30.0 | 54.00 | 1400 |
| Cotton | 60 | 10 | 55 | 3:29 | 1.560 | 108.0 | 53.00 | 1400 |
| Mix | 40 | 5 | 40 | 2:18 | 0.850 | 69.0 | 45.00 | 1400 |
| Quick 15' | 40 | 1 | 38 | 0:30 | 0.330 | 22.0 | 55.00 | 800 |
| 20°C | 20 | 10 | 20 | 1:50 | 0.200 | 85.0 | 51.00 | 1400 |
The values given for programs other than the eco 40-60 program are indicative only.
Emergency door opening
In case of failure to open the door due to power outage or other special circumstances, the door lock lever at the drainage pump door can be used for emergency opening.

Notes:
- Do not operate when the machine is working normally;
- Before operation, please make sure that the inner barrel has stopped turning, without high temperature, and the water level is lower than the clothing inlet. If the water level is higher than the clothing inlet, drain off water through the drain-away pipe (if available) or by slowly unscrewing the filter.
Operation method: Open the cover of drainage pump door, pull down the lock lever with the help of a tool, and then the door can be opened (indicated in the figure).

Care and maintenance
Appliance exterior and control panel
- Can be washed down with a soft, damp cloth.
- A little neutral detergent (non abrasive) can also be used.
- Dry with a soft cloth.
Door seal
- Clean with a damp cloth when necessary.
- Check the condition of the door seal periodically.
Detergent dispenser
- While holding down the release lever on the inner of the drawer, slide open the drawer and remove it from the machine.

- Open the lids of both compartments, add water and shake to loosen/remove soap residue. Repeat until clear.

- Clean the cap valves of both compartments with a soft brush.

- Clean the drawer components under running water using a soft brush.

- Clean the drawer recess within the machine using a soft brush. Make sure to clean the cap valves to prevent clogging.

- Once cleaning is complete, slide the drawer back into position ensuring it moves freely into its fully retracted position.
Filter
We recommend that you check and clean the filter regularly, at least two or three times a year.
Especially:
- If the appliance is not draining properly or if it fails to perform spin cycles.
- If the pump is blocked by a foreign body (e.g. buttons, coins or safety pins).

IMPORTANT: Ensure that the water has cooled before draining the appliance.
- Stop the appliance and unplug it.
- Insert removal tool like slotted screwdriver into the small opening of bottom baffle, press the bottom baffle downward with much strength and open it.
- Put a flat container under filter door and then drain with emergency drain pipe (see [draining residual water] for specific operation methods). Then, loosen filter anticlockwise and completely unscrew and remove the filter.
- Clean the filter and the filter chamber.
- Check that the pump rotor moves freely.
- Re-insert the filter and screwit in clockwise as far as it will go.
- Reinstall the plinth.




Water supply hose
Check the supply hose regularly for brittleness and cracks and replace it if necessary using a new hose of the same type (available from After-Sales Service or specialist dealer).
Mesh filter for water connection
Check and clean regularly.
For washing machines with an inlet hose as shown on pictures,
- Close the tap and loosen the inlet hose on the tap.
- Clean the internal mesh filter and screw the water inlet hose back onto the tap.
- Now unscrew the inlet hose on the rear of the washing machine.
- Pull off the mesh filter from the washing machine connection with universal pliers and clean it.
- Refit the mesh filter and screw the inlet hose on again.
- Turn on the tap and ensure that the connections are completely water-tight.








Troubleshooting guide
Depending on the model, your washing machine is equipped with various automatic safety functions. This enables faults to be detected in good time and the safety system can then react appropriately. These faults are frequently so minor that they can be resolved within a few minutes.
| Problem | Check whether / Possible cause |
| The washing machine will not start, no indicator lamps are on. | ·The mains plug is inserted into the socket and the power switched ‘ON’. ·The wall socket is functioning correctly (use a table lamp or similar appliance to test it). |
| The washing machine will not start... | ·The door is properly closed; ·The “Start/Pause” button has been pressed; ·The “Water tap closed” indication lights up. Open the water tap and press the “Start/Pause” button. |
| The appliance stops during the programme (varies depending on model). | ·Check if there is too much foam inside, machine enters kill-foam routine. The machine will run again automatically after a period. ·The washing machine’s safety system has been activated (see “Fault description table”). |
| Residue from detergent and additives left in the detergent drawer at end of wash. | ·The cover grid of the softener compartment and the cover grid of the detergent compartment are correctly installed in the detergent dispenser and all parts are clean (see “Care and maintenance”); ·Sufficient water is entering. The mesh filters of the water supply could be blocked (see “Care and maintenance”); |
| Machine vibrates during spin cycle. | ·The washing machine is level and standing firmly on all four feet; ·The transport bolts have been removed. Before using the machine, it is imperative that the transport bolts are removed. |
| Final spin results are poor. | The washing machine has an imbalance detection and correction system. If individual heavy items are loaded (e.g. bathrobes), this system may reduce the spin speed automatically or even interrupt the spin completely if it detects too great an imbalance even after several spin starts, in order to protect the washing machine. ·If the laundry is still too wet at the end of the cycle, remove some articles of laundry and repeat the spin cycle. ·Excessive foam formation may prevent spinning. Use the correct amount of detergent. ·Check that the spin speed selector has not been set to “0”. |
| If your washing machine has a time display: the programme time initially displayed is lengthened / shortened by a period of time: | This is a normal capacity of the washing machine to adapt to factors that can have an effect on the wash programme time, e.g.: ·Excess foam formation; ·Load imbalance due to heavy items of laundry; ·Prolonged heating time due to reduced inlet water temperature; Because of influences like these, the time remaining in the programme run is recalculated, and updated if necessary. In addition, during the filling phase, the washing machine determines the load and if necessary adjusts the initial programme time displayed accordingly. During such update periods, an animation appears on the time display. |
Enter the after-sales query mode
- In the OFF mode, press the "Detergent" + "Spin" + "U" to enter the after-sales inquiry mode.
- It displays the number of operation cycles.
- Press "Spin" to switch cycles or fault codes.
- When querying fault codes, press the "Detergent" to page up and the "Temp." to page down.
For Models with Single Inlet
- Fix the inlet hose to the cold water tap and to the inlet valve on the rear side of the machine as (Fig.1).

Fig.1
Ensure that:
All connections are tightly fixed.

WARNING!
- Do not allow children to operate, crawl on, be near or inside your washer.
- Note that during the wash cycles, the surface temperature of the porthole door may increase.
- Close supervision of children is necessary when the appliance is used near children.
Fault code
The washer stops when the program is running. The display window shows fault code "F01", "F03", "F13", "F14", "F24", else fault codes from "F04" to "F98" or "Unb".
Fault Code List
| Displayed on Display Window | Fault Description |
| "F01" | Water inflow fault |
| "F03" | Drainage fault |
| "F13" | Door lock fault |
| "F14" | Door unlock fault |
| "F24" | Overflow or too much foam. |
| Else fault code, "F04-F98" | Electronic module fault. |
"Unb"
Unbalance alarm
"F01" displayed on screen
The machine is not fed with water or insufficient water. Check:
- Faucet is fully open and has enough water pressure.
Water inlet pipe is knotted or not.
C | Cleaning and maintenance
- Filtering net of water inlet pipe is blocked or not (refer to maintenance and repair).
Water pipe is frozen or not.
Press "Start/Pause" key after fault is removed.
If fault occurs again, please contact with after-sale service (refer to after-sale service.).
"F03" displayed on screen
The washer is not emptied. The washer stops the program being executed. Shut down the machine and disconnect power supply. Check:
- Drain pipe is knotted or not.
- Filter in drain pump is blocked or not (refer to the cleaning of filter in drain pump)

IMPORTANT: Ensure that the water has cooled before draining the appliance.
The drain hose is frozen up.
Plug in the appliance again.
Select and start the "Spin" programme or push the "On/off" button for at least 3 seconds and restart the desired programme.
If the fault occurs again, please contact After-Sales Service (see "After-Sales Service").
If fault code "F13" is shown
Door lock is abnormal.
Start program for 3 times to check whether the door is closed.
Open or close it again.
After fault is removed, press "Start/Pause" key. If fault occurs again, disconnect power supply and contact with after-sale service.
If fault code "F14" is shown
Door open fault.
Action: Press "Start/Pause" button. The washing machine will try to open the door.
The alarm will not be removed until the door is unlocked. Or, press the "On/Off" button to restart the washing machine, and the alarm will be removed.
If fault code "F24" is shown
Water level reaches overflow level.
Remove it by pressing "Start/Pause" button and drain away water.
Select and start required program. If fault occurs again, disconnect power supply and contact with after-sale service.
If else fault code "F04" to "F98" is shown
Electronic module fails.
Press the "On/off" button for 2 seconds to turn off the machine.
After fault is removed, press "On/off" button. If fault occurs again, disconnect power supply and contact with after-sale service.
If fault code "Unb" is shown
Unbalance alarm shall be solved by the following methods.
- Laundry winding
Press the "On/Off" button for 2 seconds for shutdown, open the door, shake the clothes and put them back into the washing machine, then select the spin program to dry again. - Too light-weighted laundry
Press the "On/Off" button for 2 seconds for shutdown, open the door, put in one or two towels, and then select the spin program to dry again.
Before contacting After-Sales Service:
- Try to remedy the problem yourself (see "Troubleshooting Guide").
- Restart the programme to check whether the problem has solved itself.
- If the washing machine continues to function incorrectly, call After-Sales Service.
Transport/handing
Never lift the appliance by the worktop when transporting.
- Pull out the mains plug.
- Turn off the tap.
- Disconnect the inlet and drain hoses.
- Eliminate all water from the hoses and from the appliance (see "Removing the Filter", "Draining Residual Water").
- Fit the transport bolts (obligatory).
- The machine is over 55kg in weight, two persons are needed to move it.

Merci!
Transport/Manipulation