MPS930B - Multifunction Printer OKI - Free user manual and instructions

USER MANUAL MPS930B OKI

Printer Overview Front View 6 Optional High Capacity Feeder (HCF) 7 Optional tabloid tray or tandem tray (Trays 3 and 4) 8 Optional finisher 9 Finisher main stacker (3000 sheets) 10 Finisher upper stacker (500 sheets) 11 Exit 2: used in conjunction with the optional duplexer and the optional finisher. Present only if the optional duplexer is installed. 1 Front Door 2 Paper Trays (1 and 2) 3 Duplex Unit 4 Multi-Purpose Tray (MPT, Tray 5) 5 Standard top bin output tray and transport to optional finisher 4 • English Printer Overview Operator Panel Overview SELECT Button Press to select the Menu or Submenu shown on the second line of the display or choose and save the setting shown on the second line of the display. READY light Off: printer is idle On: printer is active Blinking: printer is waiting, processing ATTENTION light Off: no error On: there is an error requiring user intervention CANCEL Button Cancel a print job. NEXT/PREVIOUS Buttons Press to move to the Next (!) or Previous (") Menu, Submenu, or Setting within the same level of the menu structure. FORWARD/BACK Buttons Press to move Forward (#) or Back ($) one level in the menu structure to the menu shown on the first line of the display. ON-LINE Button Toggles the printer on-line and offline. MENU Button Press to enter or exit the menu. 5 • English Printer Overview Basic Operator Panel Functions Print a Summary of the Printer’s Settings Reset Printer to Factory Defaults Press the Info button on the Operator Panel to print a configuration summary including: At the Operator Panel:

• Status of menu options
• Media selections in trays

2. Press Next (!) until Maintenance

3. Press Select. You may be

prompted to enter a password. Cancel a Print Job at the Printer

4. Press Forward (#) until Menu

5. Press Select to reset the menus to

their factory defaults (i.e., “execute”). At the Operator Panel:

1. Press the Cancel button.

2. Press the On-line button.

Note that pages that are printing at the moment will finish printing.

6. Press Menu. The printer resets and

goes back to the Ready to Print state. 6 • English Using the Printer Menu Changing Settings C96_Ready ToPrint.jpg

2. Press Next (!) and Previous (")

to scroll through the menus until the one you want is displayed.

4. Press Forward (#) and Back ($)

to cycle through the submenus for the selected menu until the one you want is displayed.

An asterisk appears next to the setting.

8. To exit Menu mode, press 3 or

press the Menu button. Note: If there is a conflict between settings in the menu, Printing Preferences, or Embedded Web Server and printer settings set via your application, the application settings supersede any other setting.

6. Press Next (!) and Previous (")

to scroll through the options until the one you want is displayed. 7 • English Using the Printer Menu Entering a Pin Number How to Enter a Pin Number at the Operator Panel

6. Press Next (!) until your

document is displayed. Press Select.

5. Press Next (!) until the Print

Menu is displayed. Press Select.

7. To print the document: Press Next

1. Press Menu. Press Next (!) until

the Print Jobs menu is displayed. Press Select.

2. Press Forward (#). You are

prompted to enter a pin number.

3. Use Next (!) and Previous (")

to specify the first digit in the pin number, then press Forward (#) to enter the digit.

4. Repeat step 3 until all digits are

entered. Press Select. 8 • English Print Media Loading Trays 1 & 2 Loading Media in Trays 1-2 Note: Put side to be printed face up.

3. Slide the paper tray back into the

machine. If custom sizes of paper are used, make the appropriate changes in your Printer Properties and at the Operator Panel as needed. For Letterhead stationery:

Long edge feed—face up, top toward the front of the printer. Short edge feed— face up, top to the left: 9 • English Print Media Loading Trays 1 & 2 (cont.) For Transparencies: For Labels: Insert the label sheets long-edge feed and face up. Place the top of the label page toward the front of the printer. Long edge feed—face up, top toward the front of the printer. 10 • English Print Media Loading the MPT Tray Loading the MPT Tray (Tray 5)

4. Insert paper print side down. If

necessary, adjust the paper guides to the size of the paper.

Short edge feed—aim the top into the printer:

11 • English Print Media Loading the MPT Tray (cont.) For Transparencies: Long-edge feed and print side face down. C96_Load PaperMPT ray_Labels _crop.jpg For Envelopes: Flap side up, aimed into the printer: 1 = Short edge feed 2 = Long edge feed For Labels: Insert the label sheets long-edge feed and face down. Place the top of the page toward the front of the printer. For Postcards Place postcards face down. 1 = Large postcards, long edge feed. 2 = Small postcards, short edge feed. 12 • English Print Media Loading the HCF Tray Loading the Optional High Capacity Feeder (HCF)

2. If loading paper with a

different width or length, adjust the paper guides. 13 • English Print Media Loading the HCF Tray (cont.)

For Letterhead stationery: Long edge feed—face down, top toward the front of the printer.

14 • English Print Media Loading the HCF Tray (cont.) For Labels: Insert the label sheets long-edge feed and face down. Place the top of the page toward the front of the printer. 15 • English Jams In General If you are experiencing frequent paper jams, check the following items:

• Is the printer level?
• Is the media you are using within specification? Media that is too light or too heavy will often cause jams.
• Are the settings (printer and driver) appropriate for the media being used?
• Do not use creased or curled media.
• Remove the media from the tray. Fan and align the stack. Replace the media. fan_pap er_F2_1 0.jpg CAUTION! To avoid electric shock, never touch areas labelled “High Voltage.” To avoid burns, never touch a labelled area found on or near the heat roller. If a sheet of paper is wrapped around the heat roller, to avoid injuries or burns, do not try to remove it by yourself. Switch off the machine immediately and contact your service provider. Components inside doors may be hot. Note: For more information, see the on-line User's Guide on the Documentation CD. 16 • English Jams Trays 1-2 Jam in Trays 1-2

1. Pull out the tray specified on the

2. Verify that the length and width

guides are pressed against the paper

3. Push the tray completely into the

printer. Specify the size of the paper in the Operator Panel. 17 • English Jams Trays 1-2 (cont.)

sure that all paper fragments are removed.

5. Pull the jammed paper out of the

printer. Press the green handle to make paper easier to remove. Be

18 • English Jams Multi-Purpose Tray (MPT) Jam in MPT (Tray 5)

1. Verify that the width guides are

pressed against the paper.

2. If the paper size and type shown on

the display match the size and type of the paper in the tray, press the ON-LINE button. If the paper size shown on the display does not match the size of the paper in the tray, change the setting in the printer menu.

19 • English Jams Multi-Purpose Tray (cont.)

4. Pull the jammed paper out of the

printer. Press the green handle to make the paper easier to remove. Be sure that all paper fragments are removed.

20 • English Jams High Capacity Feeder Tray Jam in HCF (Tray 6)

1. Pull out the HCF tray.

2. Verify that the paper

guides are set correctly. 21 • English Jams High Capacity Feeder Tray

3. Push the tray back in.

6. Pull jammed paper out of the

printer. Press the green handle to make paper easier to remove. Be sure that all paper fragments are removed.

This diagram shows the possible jam locations when used with all the optional equipment. 22 • English Jams Additional Jam Locations See the following pages for explanations of how to clear jams at each of these locations. 23 • English Jams Jam at Location “A” Jam at A to remove. Be sure that all paper fragments are removed.

2. Pull the jammed paper out of the

24 • English Jams Jam at Location “B” Jam at B

1. If your printer has the optional HCF

(Tray 6), slide it away from the printer.

3. Pull the jammed paper out of the

printer. Be sure that all paper fragments are removed.

5. If your printer has an HCF, slide it

back in until it latches with the printer. 25 • English Jams Jam at Location “C” Jam at C

1. If your printer has the optional HCF

(Tray 6), slide it away from the printer.

3. Pull the jammed paper out of the

printer. Be sure that all paper fragments are removed.

5. If your printer has the optional HCF,

slide it back in the printer until it latches with the printer. 26 • English Jams Jam at Location “D” Jam at D

2. Pull the jammed paper out of the

printer. Be sure that all paper fragments are removed.

27 • English Jams Jam at Location “E” Jam at E

3. Pull the jammed paper out of the

printer. Press the green handle to make paper easier to remove. Be sure that all paper fragments are removed.

28 • English Jams Jam at Location “F” Jam at F

2. Pull the jammed paper out of the

printer. Be sure that all paper fragments are removed.

Close Door F. 29 • English Jams Jam at Location “G” Jam at G (Optional Finisher)

1. If visible, pull the jammed paper

out of the stacker upper tray

3. Depending on the instructions

shown on the display, open handle 2a, handle 2b, or handle 3 as shown on the instruction labels.

4. Note: If the stapler is in the way,

slide the stapler toward you, then to the right.

5. If you opened handle 2a or handle

2b, rotate knob 2c counter clockwise as needed.

6. Pull the jammed paper out of the

printer. Be sure that all paper fragments are removed.

7. Close the handles that were opened

30 • English Jams Jam at Location “H” Jam at H (Optional Finisher)

2. Pull the jammed paper out of the

printer. Be sure that all paper fragments are removed.

31 • English Jams Jam at the Stacker Upper Tray Jam at the Stacker Upper Tray (Optional Finisher)

2. Open Door G and pull the jammed

paper out of the printer.

1. Pull the jammed paper out of the

32 • English Finisher Using the Stapler Note Applies only to units equipped with the optional finisher. Adding Staples

Staple Options There are four staple options: None (the default) Top, 1 staple PORTRAIT LANDSCAPE

2. Slide the stacker toward you, then

to the right. Bottom, 1 staple PORTRAIT LANDSCAPE Dual, 2 staples PORTRAIT LANDSCAPE 33 • English Finisher Using the Stapler

3. Remove the staple unit by lifting it

6. Insert staple unit into finisher.

For more information, see the on-line User's Guide on the Documentation CD provided with your printer or at http://my.okidata.com. 34 • English Finisher Using the Hole Puncher The optional Finisher has a hole puncher. When the printer detects that the punch waste box is full, a warning appears on the display. Printing will continue — punching will not.

Remove the Punch Waste Box and empty the contents.

Place the Punch Waste Box back in the Finisher.

35 • English Troubleshooting Print Problems Some common print problems and possible causes are described below. For more troubleshooting information, see the on-line User's Guide on the Documentation CD provided with your printer or at http://my.okidata.com Black Prints Light Print Entire page is printed black.

• The drum cartridge may be defective.
• Printable data from the computer may be corrupted. Overall image is lighter than normal.
• You may be using Draft mode.
• The toner level may be low.
• Drum cartridge near end of life. 36 • English Troubleshooting Print Problems (cont.) Blank Prints Horizontal, Vertical Line Deletions Entire page is blank with no visible print.
• If you just installed a new drum cartridge, the yellow sealing tape may still be in place.
• Multiple sheets may have been fed from the paper tray at the same time.
• Printable data may not have been received from the computer. There are areas of print deletions that appear across the paper; there are areas of print deletions that form narrow lines.
• The drum cartridge may not be installed correctly.
• The drum cartridge may be defective or at the end of its life.
• The transfer roller may be defective. 37 • English Troubleshooting Print Problems (cont.) Horizontal Dark Streaks Repetitive Vertical Dark Streaks There are black lines that appear horizontally on the page.
• The drum cartridge may be defective or at the end of its life.
• The paper path may be contaminated with toner.
• The fuser may be defective. There are black lines that appear vertically on the page.
• The paper path may be contaminated with toner.
• The drum cartridge may be defective or at the end of its life.
• The fuser may be defective.
• The transfer roller may be defective. 38 • English Troubleshooting Print Problems (cont.) Dark Spots or Marks Unfused or Partially Fused Image There are dark spots or marks that appear in a random pattern on the page.
• The paper path may be contaminated with toner.
• The drum cartridge may be defective.
• The fuser may be defective.
• The transfer roller may be defective. The printed image is not fully fused to the paper and easily rubs off.
• The paper may be damp.
• Heavy or unusual paper may be in the tray.
• The printer may be located in an environment with extreme temperature or humidity.
• The fuser may be defective. 39 • English Troubleshooting Print Problems (cont.) Wrinkled Prints Blurred Prints The pages are wrinkled, creased, or torn. The image is blurred at the edges.

• The paper is not loaded correctly in the appropriate tray.
• The paper may be in poor condition.

• The paper may be in poor condition.
• The paper may be damp.
• The drum cartridge may be defective.

• The paper may be damp.
• The fuser may be at the end of its life. 40 • English Troubleshooting Print Problems (cont.) Random or Spot Deletions Areas of the print are extremely light or missing.
• The paper may be in poor condition.
• The paper may be damp.
• The drum cartridge may be defective or at the end of its life. 41 • English Replacement Supplies Purchasing Information Where to Purchase
• Consult the dealer where you purchased your printer
• Consult an Oki Data Authorized Sales or Service Dealer. For the nearest dealer, call 1-800-654-3282.
• U.S., Puerto Rico, Guam, U.S. Virgin Islands only: Order on the Internet at www.okiprintingsolutions.com
• U.S. only: Order toll-free at 1-800-654-3282, using VISA®, MasterCard® or AMEX®.
• Check office supply catalogs. Note:A Maintenance Kit is required every 300,000 pages. Contact your service representative when the printer display panel requests it. 42 • English Service & Support First … Consult the store where you purchased your printer. Additional OKI Resources
• Available 24 hours a day, 7 days a week
• Visit MY.OKIDATA.COM for the latest information on – drivers and utilities – troubleshooting – Product news – and much more!
• Call 1-800-654-3282. OKI is a registered trademark of Oki Electric Industry Company, Ltd. AMEX is a registered trademark of American Express Co. MasterCard is a registered trademark of MasterCard International, Inc. VISA is a registered trademark of Visa. 43 • English Survol de l’imprimante Vue avant