P315 - Portable printer LEXMARK - Free user manual and instructions

Product type	Portable photo printer
Brand	Lexmark
Model	P315 (Series 310)
Category	Portable photo printer
Power supply	AC power adapter (100-240 V~, 50-60 Hz) included
Power consumption	Printing: 10 W; Power save: 7 W; Off: 5.5 W
Supported memory card types	CompactFlash (Type I/II), SmartMedia, Memory Stick (PRO, Duo with adapter), Secure Digital, MultiMedia, xD Picture (up to 512 MB), Microdrive
PictBridge connectivity	USB port for PictBridge-compatible digital camera
Supported paper sizes	4 × 6 inches (102 × 152 mm), A6 (105 × 148 mm), Hagaki (100 × 148 mm); 4 x 6 inch card stock for test pages
Image editing functions	Cropping, brightness adjustment, black and white printing, number of copies selection, index page printing, DPOF selection
Display	Adjustable built-in screen (flat, 25°, 50°, 90°) for photo preview
Control panel	Menu, Stop/Clear, Start, Power, arrow keys, Copies, Rotate, Select buttons
Compatible ink cartridges	Lexmark color cartridge No. 33 and No. 35
Maintenance	Automatic or manual nozzle cleaning, cartridge alignment, test page printing
Safety	Use only the provided power adapter; do not install during thunderstorms; unplug before moving
Standards	ENERGY STAR, FCC Class B, CE, Canadian industry standards compliance
Warranty	12 months from original purchase date

Frequently Asked Questions - P315 LEXMARK

How do I load photo paper into the printer?

Lift the paper support, then load the photo paper with the printable side facing you. Do not load more than 25 sheets. For supported sizes (4x6, A6, Hagaki), refer to the manual.

How do I insert a memory card into the printer?

Identify the card type: cards like Secure Digital, SmartMedia, Memory Stick insert into the left slot (label facing up); CompactFlash and Microdrive into the right slot (label facing up). Do not force and remove only when the indicator light is off.

How do I print directly from a digital camera?

Use the USB cable provided with the camera. Connect it to the PictBridge port on the front of the printer. Set the camera to the appropriate USB mode (PictBridge). Use the camera's controls to select and print.

What should I do if print quality is poor or has streaks?

First check the paper type and quality, then select a higher print quality (Photo). If the problem persists, align the cartridges (Menu > Align Cartridges) or clean the nozzles (Menu > Clean Cartridges). As a last resort, manually clean the nozzles with a damp cloth.

The printer does not turn on, what should I do?

Check that the power cord is properly connected to the printer and a working wall outlet. Press the Power button. If the light remains off, try another outlet or contact technical support.

How do I replace an ink cartridge?

Turn on the printer, open the access cover. Press the lever to open the cartridge lid, remove the old one. Remove the sticker and transparent tape from the new cartridge, insert it, close the lid and cover. The printer will prompt you to print an alignment page.

How do I clean the ink cartridge nozzles?

Load a blank 4x6 sheet of paper. Press Menu, select Clean Cartridges using the arrow keys, then press Select. Discard the printed page. Repeat if necessary.

How do I clear a paper jam?

Turn off the printer. Firmly hold the paper and gently pull it out. Make sure the paper is not wrinkled and is loaded correctly. Avoid overloading the paper support.

What does the message 'Low ink level' mean?

This message appears when there is approximately 25%, 15%, or 10% ink remaining in the cartridge. It is recommended to replace the cartridge with a new one (references 33 or 35) to avoid quality degradation.

How do I properly transport the printer?

Turn off the printer, remove paper and memory cards. Unplug the power cord. Lift the carrying handle. Ensure the printer remains upright during transport. You do not need to remove the ink cartridge.

USER MANUAL P315 LEXMARK

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, Either EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call [phone]. In other countries, contact your point of purchase.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility.

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Photo Jetprinter is a trademark of Lexmark International, Inc.

Other trademarks are the property of their respective owners.

© 2004 Lexmark International, Inc.

All rights reserved.

UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Safety information

• Use only the power supply provided with this product or the manufacturer's authorized replacement power supply.
• Connect the power supply cord to an electrical outlet that is near the product and easily accessible.
• Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

Conventions

Note: A note identifies something that could help you.

CAUTION: A caution identifies something that could cause you harm.

Warning: A warning identifies something that could damage your product hardware or software.

Contents

Understanding your printer 7

Printer parts 7
Control panel 8

Loading paper 10

Supported photo paper types 10
Loading the photo paper 10

Inserting memory cards 11

Supported memory cards 11
Inserting memory cards 12

Printing from a memory card 13

Step 1: Load photo paper 13
Step 2: Insert a memory card 13
Step 3: View your photos 13
Step 4: Select a photo to print 13
Step 5: Customize the photo 14
Step 6: To select another photo, repeat steps 4 and 5. 14
Step 7: Print photo(s) 14
Step 8: Remove the memory card 14

Printing from a digital camera 15

Customizing your photo prints 16

Printing an index page 16

Printing all photos 16

Printing a photo in black and white 17

Cropping a photo 18

Adjusting the brightness 19

Adjusting the number of prints 20

Viewing slide show 21

Printing DPOF selection 21

Customizing your printer settings 22

Changing the blank paper size 22

Changing the blank paper type 22

Changing the print quality 23

Adjusting preview before print 23

Changing the control panel display language 23

Changing the power save 24

Clearing photo settings 24

Restoring factory defaults 25

Traveling with your printer 26

Before you travel 26

Packing the printer 26

Unpacking the printer 28

Maintaining your print cartridge 30

Checking the ink level status 30

Refilling the print cartridge 30

Ordering supplies 30

Replacing the print cartridge 31

Aligning the print cartridge 34

Cleaning the print cartridge nozzles 34

Printing a test page 35

Troubleshooting 36

Setup troubleshooting 37

Print troubleshooting 38

Improving print quality 40

Jams and misfeeds troubleshooting 43

Memory card and PictBridge troubleshooting 44

Error messages troubleshooting 45

Finding more information 47

Notices 48

Index 51

Printer parts

#	Part	Purpose
1	Paper support	Load paper into the printer.
2	Carry handle	Transporting the printer.
3	Access cover	Install or replace print cartridge.
4	PictBridge port	Connect a PictBridge-enabled digital camera to the printer. Use the controls on the camera to select and print your photos.
5	Memory card slots	Insert memory cards.
6	Paper exit	Allows paper to exit after printing is complete.
7	Control panel display	Preview photos on your memory card and check the status of the printer. The display has 4 positions: flat, 25°, 50°, and 90°.
8	Control panel	Operate the printer. For more details, see “Control panel” on page 8

#	Part	Purpose
1	Power supply cord port	Install the provided power supply cord.

Control panel

#	Button	Purpose
1	Menu	• Display the Photo menu.
2	Stop/Clear	• Deselect the displayed photo for printing. • Stop the print job.
3	Start	Begin printing the selected photos.
4	Power	Turn the printer on and off.
5	Up arrow	Scroll through menu options. Change the selected area when cropping an image. Skip forward through the pictures on the memory card 10 at a time.
	Down arrow	Scroll through menu options. Change the selected area when cropping an image. Skip backward through the pictures on the memory card 10 at a time.
	Right arrow (+)	Increase the number of prints. Change the selected area when cropping an image. Increase the value of a menu item. Display the next picture on a memory card.
	Left arrow (-)	Decrease the number of prints. Change the selected area when cropping an image. Decrease the value of a menu item. Display the previous picture on a memory card.
6	Number of Prints	Change the number of photos you want to print. Change the size of the green crop box when cropping an image.
7	Rotate	Rotate the image on the control panel display 90° counterclockwise for easier viewing.
8	Select	Choose a menu option. Choose a displayed photo for printing.

Supported photo paper types

Type	Size	Usage
Photo/Glossy cards	Photo paper: 4 x 6 inches (102 x 152 mm)	Print photos
	Hagaki card: 3.9 x 5.8 inches (100 x 148 mm)	Print photos
	A6 card: 4.1 x 5.8 inches (105 x 148 mm)	Print photos
Card stock	Index card: 4 x 6 inches (102 x 152 mm)	Print test pages and cartridge maintenance pages
Note: Do not load more than 25 sheets into the paper support.

Loading the photo paper

1 Lift the paper support.
2 Load the photo paper into the paper support with the print side facing you.

Note: Do not force the photo paper into the printer.

Supported memory cards

Note: Your card manufacturer may differ from the ones pictured.

Microdrive

SmartMedia

CompactFlash Type I and Type II

Memory Stick

Memory Stick PRO

Memory Stick Duo (with adapter)

Memory Stick PRO Duo (with adapter)

Secure Digital (SD)

MultiMedia Card

xD Picture Card (up to 512MB)

Inserting memory cards

The memory card reader has two slots to accommodate different size memory cards. A small light turns on when a memory card is inserted. The light blinks to indicate the memory card is being read or is transmitting data.

Warning: Do not remove the memory card while the light is blinking.

Slot	Memory card	Installation
Left slot	·Secure Digital ·SmartMedia ·MultiMedia ·Memory Stick ·Memory Stick PRO ·Memory Stick Duo (with adapter) ·Memory Stick PRO Duo (with adapter) ·xD Picture Card.	·Insert card with brand name label face up. Note: If you are using SmartMedia cards, make sure the gold contact area faces up. Note: If you are using a Memory Stick Duo or Memory Stick PRO Duo card, be sure to connect it to the adapter that came with the card before inserting it in the slot. ·If you have an arrow on your card, make sure it points toward the printer.
Right slot	·CompactFlash Type I and Type II ·Microdrive	·The name label faces up. ·If you have an arrow on your card, make sure it points toward the printer.

Note: Your printer recognizes only one digital media source for photos at a time.

Step 1: Load photo paper

Note: For help loading photo paper and a list of supported paper types, see page 10.

Step 2: Insert a memory card

Note: If you are unsure of what type of memory card you have, see page 11.

The I Want To... menu appears.

Step 3: View your photos

1 Press the down arrow to highlight Slide Show.
2 Press Select.

Each photo will appear on the display for five seconds. To skip ahead, press the right arrow button. To go back, press the left arrow button.

3 Press Stop/Clear when you are ready to select the photos you want to print.

Step 4: Select a photo to print

1 Press the right or left arrow buttons to scroll to the photo you want to print.

Note: For easier viewing, press Rotate to rotate the image on the display 90^ counterclockwise.

2 Press Select.

Step 5: Customize the photo

You can adjust the photo settings before you print. If you want to:

• Crop the photo, see page 18.
• Adjust the brightness, see page 19.
• Change the number of prints, press Number Of Prints.
• Change the print quality, see page 23.
• Change the blank paper size, see page 22.

Step 6: To select another photo, repeat steps 4 and 5.

When you are finished selecting your photo(s), continue with step 7.

Step 7: Print photo(s)

Press Start.

If Preview before Print is on, a preview of the print job is first displayed. Press Start again to print the photo.

If Preview before Print is off, the photo prints immediately.

Note: To adjust the Preview setting, see page 23.

Step 8: Remove the memory card

Warning: Do not remove the memory card while the light is blinking. The light blinks to indicate the memory card is being read or is transmitting data.

Printing from a digital camera

You can connect a PictBridge-enabled digital camera to your printer and use the buttons on the camera to select and print your photos:

1 Insert one end of the USB cable into the camera.

Note: Use only the USB cable that came with your camera.

2 Insert the other end of the cable into the PictBridge port on the front of the printer.

3 Refer to the instructions included with your camera for PictBridge connection and usage information.

Note: Make sure the PictBridge-enabled digital camera is set to the correct USB mode. Refer to the camera documentation for more information.

Printing an index page

1 Load photo paper.
2 Insert a memory card.

Note: If you are unsure of what type of memory card you have, see page 11.

The I Want To... menu appears.

3 Press Menu.
The Photo menu appears.
4 Press the down arrow button until you highlight Print Index Page.
5 Press Select.

If Preview before Print is on, a preview of the print job is first displayed. Press Start to print the index page.

If Preview before Print is off, the index page prints immediately.

Note: To adjust the Preview setting, see page 23.

Printing all photos

1 Load photo paper.
2 Insert a memory card.

Note: If you are unsure of what type of memory card you have, see page 11.

The I Want To... menu appears.

3 Press the down arrow button until you highlight Print All Photos.
4 Press Select.

If Preview before Print is on, a preview of the print job is first displayed. Press Start to print the photos.

If Preview before Print is off, the photos print immediately.

Note: To adjust the Preview setting, see page 23.

Printing a photo in black and white

1 Load photo paper.
2 Insert a memory card.

Note: If you are unsure of what type of memory card you have, see page 11.

The I Want To... menu appears with View Photos or Print highlighted.

3 Press Select.
4 Press the right or left arrow buttons to scroll to the photo you want to adjust.
5 Press Select.
6 Press Menu.

The Photo menu appears.

7 Press the down arrow button until you highlight Print Color.
8 Press the right arrow button until you highlight Black & White.
9 Press Select.

To adjust other photos, repeat steps 4-8.

10 Press Start to print the photo(s).

If Preview before Print is on, a preview of the print job is first displayed. Press Start again to print the photo.

If Preview before Print is off, the photo prints immediately.

Note: To adjust the Preview setting, see page 23.

Cropping a photo

1 Load photo paper.
2 Insert a memory card.

Note: If you are unsure of what type of memory card you have, see page 11.

The I Want To... menu appears with View Photos or Print highlighted.

3 Press Select.
4 Press the right or left arrow buttons to scroll to the photo you want to adjust.
5 Press Menu.

The Photo menu appears.

6 Press the down arrow button until you highlight crop.
7 Press Select.
8 Adjust the green crop box over the photo.

Press the arrow buttons to move the crop box.

Press Number Of Plints to change the size of the crop box.

9 Press Select to accept your changes.

To adjust other photos, repeat steps 4-9.

10 Press Start to print the photo(s).

If Preview before Print is on, a preview of the print job is first displayed. Press Start again to print the photo.

If Preview before Print is off, the photo prints immediately.

Note: To adjust the Preview setting, see page 23.

Adjusting the brightness

1 Load photo paper.
2 Insert a memory card.

Note: If you are unsure of what type of memory card you have, see page 11.

The I Want To... menu appears with View Photos or Print highlighted.

3 Press Select.
4 Press the right or left arrow buttons to scroll to the photo you want to adjust.
5 Press Menu.

The Photo menu appears.

6 Press the down arrow button until you highlight Brightness.
7 Press Select.
8 Press the right or left arrow buttons to adjust the brightness of the photo.
9 Press Select to accept your changes.

To adjust other photos, repeat steps 4-9.

10 Press Start to print the photo(s).

If Preview before Print is on, a preview of the print job is first displayed.

Press Start again to print the photo.

If Preview before Print is off, the photo prints immediately.

Note: To adjust the Preview setting, see page 23.

Adjusting the number of prints

1 Load photo paper.
2 Insert a memory card.

Note: If you are unsure of what type of memory card you have, see page 11.

The I Want To... menu appears with View Photos or Print highlighted.

3 Press Select.
4 Press the right or left arrow buttons to scroll to the photo you want to adjust.
5 Press Number Of Prints until you reach the desired quantity.

To adjust the number of prints of other photos, repeat steps 4 and 5.

6 Press Start to print the photo(s).

If Preview before Print is on, a preview of the print job is first displayed. Press Start again to print the photo.

If Preview before Print is off, the photo prints immediately.

Note: To adjust the Preview setting, see page 23.

Viewing slide show

1 Insert a memory card.

Note: If you are unsure of what type of memory card you have, see page 11.

The I Want To... menu appears.

2 Press the down arrow button until you highlight Slide Show.
3 Press Select.
4 Press Stop/Clear when you are ready to select the photos you want to print.

Printing DPOF selection

The Digital Print Order Format (DPOF) is an option available on some digital cameras. If you take pictures with a camera that supports DPOF, you can specify which photos to print and the number of copies of each photo while the memory card is still in the camera.

1 Load photo paper.
2 Insert a memory card.

Note: If you are unsure of what type of memory card you have, see page 11.

The I Want To... menu appears.

3 Use the down arrow button to highlight Print DPOF Selection.
4 Press Select.

If Preview before Print is on, a preview of the print job is first displayed. Press Start to print the DPOF selections.

If Preview before Print is off, the DPOF selections print immediately.

Note: To adjust the Preview setting, see page 23.

Customizing your printer settings

Adjustments made to the settings in this section will remain in effect until you adjust the settings again or until you reset the factory default settings.

Changing the blank paper size

The factory default setting is 4 × 6 .

1 Press Menu.

The Photo menu appears.

2 Press the down arrow button until you highlight Blank Paper Size.
3 Press the right or left arrow buttons to scroll through the paper sizes.

Your choices are 4x6, A6, and Hagaki.

4 Press Select to save your choice.

Changing the blank paper type

The factory default setting is Glossy.

1 Press Menu.

The Photo menu appears.

2 Press the down arrow button until you highlight Paper Type.
3 Press the right or left arrow buttons to scroll through the paper types.

Your choices are Glossy, Plain, and Coated.

4 Press Select to save your choice.

Changing the print quality

The factory default setting is Automatic.

1 Press Menu.

The Photo menu appears.

2 Press the down arrow button until you highlight Print Quality.
3 Press the right or left arrow buttons to scroll through the print quality settings.

Your choices are Draft, Normal, and Photo.

4 Press Select to save your choice.

Adjusting preview before print

The factory default setting is on.

1 Press Menu.

The Photo menu appears.

2 Press the down arrow button until you highlight Preview before Print.
3 Press the right or left arrow buttons to scroll through the settings.

Your choices are On and Off.

4 Press Select to save your choice.

Changing the control panel display language

The factory default setting is English.

1 Press Menu.

The Photo menu appears.

2 Press the down arrow button until you have reached the last item.

3 Press the up arrow button twice.
4 Press the right or left arrow buttons to scroll through the languages.
5 Press Select to save your choice.

Changing the power save

The factory default setting is 20 Min.

1 Press Menu.

The Photo menu appears.

2 Press the down arrow button until you highlight Power Save.
3 Press the right or left arrow buttons to scroll through the settings. Your choices are Immediately, 10 Min, 20 Min, and 30 Min.
4 Press Select to save your choice.

Clearing photo settings

This option lets you adjust when the current photo settings are cleared. The settings that are affected are Number of Copies and Brightness. The factory default setting is After 2 Minutes.

1 Press Menu.

The Photo menu appears.

2 Press the down arrow button until you highlight Clear Settings When.
3 Press the right or left arrow buttons to scroll through the settings.

Your choices are Never and After 2 Minutes.

4 Press Select to save your choice.

Restoring factory defaults

1 Press Menu.
The Photo menu appears.
2 Press the down arrow button until you highlight Restore Settings.
3 Press Select.

Before you travel

When traveling with your printer, make sure you bring the following items:

• Photo paper.
• Extra print cartridge if you expect to do a lot of printing. For compatible print cartridges, see "Ordering supplies" on page 30.
• A memory card for photos or a PictBridge-enabled camera with a USB cable. For compatible memory cards, see "Supported memory cards" on page 11.

Packing the printer

1 Turn the printer off.
2 Remove all photo paper from the paper support.
3 Close the paper support.

4 Remove any memory cards from the memory card slots.

5 Disconnect the power cord.

6 Raise the carry handle.

Note: When traveling with your printer, it is not necessary to remove the print cartridge.

Warning: Always travel with the printer in the upright position.

Unpacking the printer

1 Place the printer on a flat, level surface.
2 Lower the carrying handle.

3 Connect the power cord.

4 Press Power. Make sure the power light and display are on.
5 Lift the paper support.

6 Load photo paper.

The printer is now ready to print your photos. Insert a memory card containing photos or connect your PictBridge-enabled camera to the printer.

Checking the ink level status

1 Press Menu.

The Photo menu appears.

2 Press the down arrow button until you highlight Ink Levels.
3 Press Select.

Note: Press Stop/Clear to return to the previous menu.

If you need to order a new print cartridge, see "Ordering supplies" on page 30.

Refilling the print cartridge

Lexmark's warranty does not cover the repair of failures or damage caused by a refilled cartridge. We do not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and cause damage to the printer. Use Lexmark supplies for the best results. See "Ordering supplies" on page 30.

Ordering supplies

To order printer supplies or to locate a dealer near you, contact the Lexmark Web site at www.lexmark.com.

Color print cartridges
• 33	• 35

Replacing the print cartridge

Removing a used print cartridge

1 If the printer is off, press the Power button.
2 Open the access cover.

3 Press down on the cartridge lever to open the cartridge lid.

4 Remove the old cartridge.

Installing a print cartridge

1 If you are installing a new print cartridge, remove the sticker and transparent tape from the bottom of the print cartridge.

Warning: Do not touch the gold contact area on the back or the nozzles on the bottom of the cartridge.

2 Unless it is already open, press down on the cartridge lever to open the cartridge lid.

3 Insert the cartridge.

4 Snap the lid closed.

5 Close the access cover.

6 Load a blank 4x6 index card into the paper support.
7 When prompted on the display, press Select to print the cartridge alignment page.

Note: You may discard this page after it prints.

Aligning the print cartridge

1 Load a blank 4x6 index card.
2 Press Menu.

The Photo menu appears.

3 Press the down arrow button until you highlight Align Cartridge.
4 Press Select.

Note: Discard the index card after it prints.

Cleaning the print cartridge nozzles

1 Load a blank 4x6 index card.
2 Press Menu.

The Photo menu appears.

3 Press the down arrow button until you highlight clean Cartridge.

4 Press Select.

Note: Discard the index card after it prints.

Printing a test page

1 Load a blank 4x6 index card.
2 Press Menu.

The Photo menu appears.

3 Press the down arrow button until you highlight Print Test Page.
4 Press Select.

Note: Discard the index card after it prints.

Category	Purpose
“Setup troubleshooting” on page 37	Resolves issues that occur during the initial printer setup.
“Print troubleshooting” on page 38	Resolves issues that occur while printing.
“Improving print quality” on page 40	Resolves issues with the print quality of your photos.
“Jams and misfeeds troubleshooting” on page 43	Resolves issues with paper jams and misfeeds.
“Memory card and PictBridge troubleshooting” on page 44	Resolves issues that occur while using memory cards and PictBridge-enabled cameras.
“Error messages troubleshooting” on page 45	Resolves issues with error messages on the display.

Setup troubleshooting

Symptom	Diagnosis	Solution
Incorrect language appears on the display	Did you select the wrong language during the initial printer setup?	See “Changing the control panel display language” on page 23.
The Power light is not lit	Is the power supply pushed all the way into the printer?	1 Disconnect the power supply cord from the wall outlet, and then from the printer. 2 Reconnect the power supply cord by pushing it all the way into the wall outlet and the connector on the printer. 3 Press the Power button.
	Is the printer connected to a working electrical outlet?	1 Connect the printer to an electrical outlet that other electrical devices have been using. 2 Press the Power button.
Alignment page or test page will not print	Is the printer on?	Press the Power button. If the Power light does not come on, see “The Power light is not lit” on page 37.
	Do you see an error message?	See “Error messages troubleshooting” on page 45.
	Did you remove the transparent tape from the bottom of the print cartridge? Is the print cartridge installed properly?	Remove the print cartridge, check for the transparent tape and then reinsert it. See “Replacing the print cartridge” on page 31.
	Is the photo paper loaded correctly?	See “Loading the photo paper” on page 10.

Print troubleshooting

Symptom	Diagnosis	Solution
Poor photo quality	Are you using the correct print quality setting?	Try using a different print quality setting. For help, see “Changing the print quality” on page 23.
Including:
• Blank page • Dark print • Faded print • Incorrect colors • Light and dark bands in print • Skewed lines • Smudges • Streaks • White lines in print	Did the ink completely dry on the photo paper before you moved it?	Allow the ink some time to dry completely before handling the print.
	Is the photo paper wrinkled?	Use a new piece of photo paper that is straight and unwrinkled.
	Are the printer settings adjusted to the correct paper size?	Select the correct paper size. See “Changing the blank paper size” on page 22.
	Is the print cartridge aligned properly?	See “Aligning the print cartridge” on page 34.
	Has the print cartridge been properly maintained?	See “Improving print quality” on page 40.
	Is the cartridge out of ink?	1 Check the status of the ink cartridge. See “Checking the ink level status” on page 30. 2 If the ink level is low, replace the ink cartridge. See “Replacing the print cartridge” on page 31.
Poor quality at the edges of the page	Are you using the correct paper size with the size you selected in the printer?	The printer supports three paper sizes: 4x6, A6, and Hagaki. 1 Verify the paper size you are using. 2 Verify the printer setting matches your paper size. See “Changing the blank paper size” on page 22.
Printer does not print or respond	Is the printer on?	Press the Power button. If the Power light does not come on, see “The Power light is not lit” on page 37.
	Do you see an error message?	See “Error messages troubleshooting” on page 45.
	Is the print cartridge installed properly?	Remove the print cartridge, check for transparent tape and then reinsert. See “Replacing the print cartridge” on page 31.
Slow print speed	Are you using the highest print quality resolution?	Reduce the print quality resolution. See “Changing the print quality” on page 23. Note: Draft and Normal print more quickly than Best.

Improving print quality

Basic solutions

If you are not satisfied with the print quality of your document, make sure you:

• Use the appropriate paper size for your print. See "Changing the blank paper size" on page 22.
• Select a higher print quality. See "Changing the print quality" on page 23.

Advanced solutions

If your photo still does not have the print quality you want, follow these steps:

1 Align the print cartridge. See page 34.

If print quality has not improved, continue to step 2.

2 Clean the print nozzles. See page 34.

If print quality has not improved, repeat step 2 up to two more times before continuing to step 3.

3 Reinsert the print cartridge. See page 41.

If print quality has not improved, continue to step 4.

4 Wipe the print cartridge nozzles and contacts. See page 41.

If print quality has not improved, repeat step 4 up to two more times.

5 If print quality is still not satisfactory, replace the print cartridge. See page 30.

Reinserting the print cartridge

1 Remove the print cartridge. See page 31.
2 Insert the print cartridge. See page 32.
3 Print your photo again.

Wiping the print cartridge nozzles and contacts

1 Remove the print cartridge. See page 31.
2 Dampen a clean, lint-free cloth with water and place it on a level surface.

Note: Place two pieces of paper under the cloth to avoid getting ink on the work surface.

3 Gently hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown.

4 Gently hold the contacts against another clean section of cloth for about three seconds, and then wipe in the direction shown.

5 With another clean section of the cloth, repeat steps 3 and 4.
6 Let the nozzles and contacts dry completely.
7 Reinsert the print cartridge. See "Installing a print cartridge" on page 32.
8 Run the clean cartridge utility. See "Cleaning the print cartridge nozzles" on page 34.
9 Print your photo again.

Jams and misfeeds troubleshooting

Symptom	Diagnosis	Solution
Paper jams	Did the jam occur at the paper support?	Turn the power off. Firmly grasp the photo paper and gently pull it from the printer.
Paper misfeeds, skews, or multiple sheets feed	Is the photo paper loaded correctly?	See “Loading the photo paper” on page 10.
	Are you using photo paper recommended for your printer?	The printer supports three photo paper sizes: 4x6, A6, and Hagaki.
	Are you loading more than one page at a time?	Try loading a smaller amount of photo paper into the printer. See page 10.
	Is the photo paper wrinkled or damaged?	Use a new piece of photo paper that is straight and unwrinkled.

Memory card and PictBridge troubleshooting

Symptom	Diagnosis	Solution
Memory card is not recognized by the printer	Is the memory card damaged?	Verify that there is no damage to the memory card.
	Is the memory card inserted correctly?	Insert the memory card correctly. See page 12.
	Is there more than one memory card inserted at the same time.	Only one memory card may be used at one time. Remove the second memory card.
	Are you using a supported memory card type?	For supported memory cards, see page 11.
	Do you have a PictBridge-enabled digital camera connected to the printer.	Disconnect the PictBridge-enabled digital camera from the printer.
Cannot print from the digital camera	Is the digital camera PictBridge compatible?	Remove the device and use a PictBridge-enabled digital camera in the PictBridge port. Refer to your camera documentation to determine if it is PictBridge compatible.
	Is the PictBridge-enabled digital camera set to the correct USB mode?	Refer to your camera documentation for help selecting the correct USB mode.
	Is there a memory card inserted in the printer?	Remove the memory card from the printer.
	Are you using the USB cable that came with your digital camera?	You must use the USB cable that came with your camera. Refer to your camera documentation to determine which type of USB cable it supports.

Error messages troubleshooting

Error Message	What it indicates	Solution
Ink low	The print cartridge is running out of ink. The Ink Low warning occurs when your cartridge is about 25% full, 15% full, and 10% full.	Replace the cartridge. See page 31.
Paper jam	There is a paper jam.	1 Clear the paper jam. See “Jams and misfeeds troubleshooting” on page 43. 2 Press Select to reprint the last photo.
Carrier jam	The print cartridge carrier is stuck.	1 Remove all the paper from the printer. 2 Verify that the print cartridge is installed properly. See “Reinserting the print cartridge” on page 41. 3 Press Select to reprint the last photo.
Paper out	The printer is out of photo paper.	Load more photo paper into the printer. See page 10.
Cover open	The access cover was open when you pressed Start.	Verify that the access cover is closed. Printing continues immediately.
Cartridge missing	The print cartridge is missing or not installed properly.	Verify that the cartridge is installed properly. See “Installing a print cartridge” on page 32.
Alignment error	The print cartridge is not installed properly or the transparent tape was not removed.	Verify that the cartridge is installed properly and the transparent tape is removed. See “Installing a print cartridge” on page 32.
Card problem	The memory card was inserted incorrectly or is damaged.	1 Verify that there is no damage to the memory card. 2 Insert the card correctly. See page 12.
	A second memory card has been detected.	Only one memory card may be used at one time. Remove the second card.
No images	The memory card has no supported images.	Use a different memory card containing photos.
Card format	The memory card formatting is not supported.	Reformat the memory card in your digital camera. For help, see your digital camera documentation.
PictBridge port	The device attached to the PictBridge port is not supported.	1 Remove the device. 2 Use a PictBridge-enabled digital camera in the PictBridge port.
	The PictBridge-enabled digital camera is not set to the correct USB mode.	Refer to your digital camera documentation for help selecting the correct USB mode.
Size warning	The paper size selected does not match the size of the photo paper in the paper support.	Verify the printer setting matches your blank paper size. See page 22. Note: An index page can only be printed on 4 x 6 photo paper.

Finding more information

Resource	Description
Setup sheet	Instructions on how to set up your printer.
User's Guide	Information on: • Digital photo printing • Using the control panel • Maintenance • Troubleshooting • Safety
Lexmark Web site	http://support.lexmark.com/ The Web site has information on: • Customer Care—Product registration, contact information, order status, warranty status, and repair information. • Reference—Printer documentation and specifications • Solutions—Searchable KnowledgeBase and e-mail support

Electronic emission notices

Federal Communications Commission (FCC) compliance information statement

The Lexmark 310 Series Photo Jetprinter, Type Number 4300, has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

[phone]

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Caising Equipment Regulations.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.

A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

Japanese VCCI notice

If this symbol appears on your product, the accompanying statement is applicable.

Korean MIC statement

If this symbol appears on your product, the accompanying statement is applicable.

i i 1

This equipment has undergone EMC registration as a household product. It can be used in any area, including a residential area.

The United Kingdom Telecommunications Act 1984

This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.

1-meter average sound pressure, dBA
Printing	44 dBA
Idling	Silent

ENERGY STAR

The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.

Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.

As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Printer energy consumption

The following table documents the energy consumption characteristics of the printer.

Mode	Description	Power consumption
Printing	Printer is generating hard copy output	10 W
Power Saver	Printer is in energy saving mode	7 W
Off	Printer is plugged into a wall outlet, but switch is turned off	5.5 W

The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average.

Power Saver

As part of the ENERGY STAR program, this printer is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during periods of inactivity. For this printer, the Power Saver Mode is entered immediately at the end of a print job. The Power Saver Mode does not affect the performance of this product and therefore cannot be modified by the user.

Off modes

This printer has an off mode which still consumes a small amount of power. To completely stop printer power consumption, disconnect the power supply from the wall outlet.

Total energy usage

It is sometimes helpful to calculate the total printer energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the printer spends in each mode in order to calculate energy usage. The total printer energy usage is the sum of each mode's energy usage.

Mercury statement

This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance: www.eiae.org.

Copyright advisory

It may be illegal to copy certain materials without permission or license, including documents, images, and currency. If you are not sure whether you have permission, seek legal advice.

Limited Warranty Information

Lexmark International, Inc. furnishes a limited warranty that this printer or All-In-One product will be free of defects in material and workmanship for a period of 12 months after the original date of purchase. To view the limitations and conditions of this limited warranty, please refer to the Statement of Limited Warranty included with this unit or set forth at http://warranty.lexmark.com.

A

access cover 7

adjust printer settings 22

aligning the print

cartridge 34

arrow button 9

B

black & white photos 17

blank paper

loading 10

selecting 22

selecting type 22

size 10

type 10

brightness, adjust 19

buttons, control panel

• (left arrow) 9

• (right arrow) 9

down arrow 9

left arrow 9

Menu 8

Number of Prints 9

Power 9

right arrow 9

Rotate 9

Select 9

Start 9

Stop/Clear 8

up arrow 9

C

cable,USB15

cards, memory 11

cartridge, print

aligning 34

clean contacts 41

clean nozzles automatic 34

manual 41

ink level status 30

installing 32

ordering 30

part numbers 30

refilling 30

removing 31

replacing 31

changing

area to print 18

blank paper size 22

blank paper type 22

brightness 19

language 23

number of prints 20

power save 24

preview before

print 23

print quality 23

cleaning print cartridge

nozzles

automatic 34

manual 41

clear photo settings 24

color print cartridge part

numbers 30

CompactFlash, memory

card 11

control panel 8

control panel display 7

copyright advisory 50

crop photos 16, 18

customize photos 16

customize printer

settings 22

D

darken photos 19

default settings 25

digital camera

port 7

printing from 15

USB cable 15

digital photos

from memory card 13

from

PictBridge-enabled

camera 15

display, control panel 7

down arrow button 9

DPOF 21

E

edit photos

black & white 17

brightness 19

crop 16, 18

number of prints 20

edition information 2

electronic emission

statement 48

emission statement 48

error message

Alignment error 45

Card format 46

Card problem 46

Carrier jam 45

Cartridge missing 45

Cover open 45

Ink low 45

No images 46

Paper jam 45

Paper out 45

PictBridge port 46

Size warning 46

F

FCC statement 48

finding more

information 47

H

handle 7

1

I Want To... menu 16

improving print quality 40

index page, print 16

ink level status 30

inserting a memory card 12

installing the print cartridge 32

J

jam,paper 43

Jams and misfeeds

troubleshooting 43

L

language, changing 23

left arrow button 9

Lexmark Web site 47

lighten photos 19

loading blank paper 10

M

maintaining the print

cartridge 30

maintenance 30

memory card

inserting 12

printing from 13

removal 14

slots 7

supported types 11

troubleshooting 44

memory cards, supported

CompactFlash 11

Memory Stick 11

Memory Stick Duo 11

Memory Stick PRO 11

Memory Stick PRO

Duo 11

Microdrive 11

MultiMedia 11

Secure Digital 11

SmartMedia 11

xD Picture Card 11

Memory Stick Duo,

memory card 11

Memory Stick PRO Duo,

memory card 11

Memory Stick PRO,

memory card 11

Memory Stick, memory

card 11

Menu button 8

Microdrive, memory

card 11

Minus (-) button 9

mobility 26

MultiMedia memory

card 11

N

nozzle, print cartridge

cleaning

automatic 34

manual 41

Number of Prints

button 9

number of prints,

changing 20

0

ordering supplies 30

P

packing the printer,

travel 26

paper exit 7

paper jam 43

paper misfeeds 43

paper size, blank

selecting 22

supported 10

paper support 7

paper type, blank

selecting 22

supported 10

paper, blank

loading 10

select size 22

select type 22

supported sizes 10

supported types 10

part numbers

color print cartridge 30

parts

access cover 7

control panel 8

control panel display 7

handle 7

memory card slots 7

paper exit 7

paper support 7

PictBridge port 7

power supply port 8

photo settings

black & white 17

brightness 19

clear 24

crop 18

default 25

DPOF selections 21

number of prints 20

photos

print all 16

print index page 16

select to print 13

slide show 21

PictBridge

port 7

printing 15

troubleshooting 44

USB cable 15

Plus (+) button 9

Power button 9

power save 24

power supply port 8

preview before print 23
print

alignment page 34

all photos 16

black & white photo 17

index page 16

preview 23

selecting photo 13

test page 35

using DPOF

selections 21

using

PictBridge-enabled

digital camera 15

print cartridge

aligning 34

clean contacts 41

clean nozzles

automatic 34

manual 41

ink level status 30

installing 32

ordering 30

part numbers 30

refilling 30

removing 31

replacing 31

print from

memory card 13

PictBridge-enabled

digital camera 15

print quality

improving 40

select 23

Print troubleshooting 38

prinert settings, adjust 22

Q

quality, improve print 40

R

refilling print cartridge 30

removing memory cards 14

removing print

cartridge 31

replacing print

cartridge 31

restore default

settings 25

right arrow (+) button 9

Rotate button 9

s

safety information 2

Secure Digital, memory

card 11

Select button 9

selecting photo to

print 13

settings, photo

brightness 19

clear 24

default 25

DPOF selections 21

number of prints 20

settings, print

blank paper size 22

blank paper type 22

clear settings 24

default settings 25

language 23

power save 24

preview 23

print quality 23

Setup troubleshooting 37

slide show 21

slow print speed 39

SmartMedia, memory

card 11

Start button 9

Stop/Clear button 8

supplies, ordering 30

T

test page 35

traveling with your

primer 26

troubleshooting

alignment page will not

print 37

error message

Alignment error 45

Card format 46

Card problem 46

Carrier jam 45

Cartridge

missing 45

Cover open 45

Ink low 45

No images 46

Paper jam 45

Paper out 45

PictBridge port 46

Size warning 46

language,

incorrect 37

memory card 44

not printing 39

not responding 39

paper jam 43

paper misfeeds 43

paper sticks

together 43

photo edge quality 39

PictBridge 44

poor photo quality 38

power light not lit 37

print quality

problems 38

print speed 39

slow printing 39

test page will not

print 37

U

Understanding your

primer 7

unpacking the printer,

travel 28

up arrow button 9

USB cable 15

USB, PictBridge port 15

W

Web site, Lexmark 47

wiping print cartridge

contacts 41

nozzles 41

X

xD Picture Card, memory

card 11

LEXMARK

310 Series

Benutzerhandbuch

Ausgabe: Juni 2004

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550, USA

[phone]

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Caising Equipment Regulations.

Japanese VCCI notice

If this symbol appears on your product, the accompanying statement is applicable.

United Kingdom Telecommunications Act 1984

This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

© 2004 Lexmark International, Inc.

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

[phone]

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Caising Equipment Regulations.

Japanese VCCI notice

If this symbol appears on your product, the accompanying statement is applicable.

Korean MIC statement

If this symbol appears on your product, the accompanying statement is applicable.

此之能是之最的，故其能为之最的。

This equipment has undergone EMC registration as a household product. It can be used in any area, including a residential area.

The United Kingdom Telecommunications Act 1984

This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

diaporama 21
DPOF 21

E

éclaircirdesphotos19

Microdrive, cartememoire 11

Moins (-), touche 9

MultiMedia, cartememoire 11

N

site Web, Lexmark 47

SmartMedia, cartememoire 11

sortie du papier 7

Stop/Effacer, touche 8

support papier 7

© 2004 Lexmark International, Inc.

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

[phone]

Industry Canada Compliance Statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Caising Equipment Regulations.

The United Kingdom Telecommunications Act 1984

This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

Memory Stick PRO, scheda

di memoria 11

© 2004 Lexmark International, Inc.

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.