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USER MANUAL HW-F350 SAMSUNG
Crystal Surround Air Track
(Active Speaker System) user manual
imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service,
please register your product at
www.samsung.com/register
SoundShare
SoundShare produces TV sound on your SAT via a Bluetooth connection and controls the sound.
3D SOUND PLUS
The 3D SOUND PLUS feature adds depth and spaciousness to your listening experience.
Special Sound mode
You can select from 7 different sound modes - MUSIC, NEWS, DRAMA, CINEMA, SPORTS, GAME, and OFF (Original Sound) - depending on the type of content you want to enjoy.
Multi-function Remote Control
The supplied remote control can be used to control the TV connected to this unit. (Works only for Samsung TVs)
The remote control has a TV hotkey that enables you to perform various operations with the simple press of a button.
Active Speaker System
This unit features an Active Speaker System that provides high sound quality in a single slim unit.
This unit does not require any satellite loudspeakers or speaker cabling, which are normally associated with conventional surround sound systems.
USB Host support
You can connect and play music files from external USB storage devices such as MP3 players,
USB flash memory, etc. using the Air Track's USB HOST function.
Bluetooth Function
You can use connect a Bluetooth device to the SAT and enjoy music with high quality stereo sound, all without wires!
LICENSE
DOLBY
DIGITAL
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

dts
2.0 Channel
Manufactured under license under U.S. Patent No.s: 5,956,674; 5,974,380; 6,487,535 & other U.S. and worldwide patents issued & pending. DTS, the Symbol, & DTS and the Symbol together are registered trademarks & DTS 2.0 Channel is a trademark of DTS, Inc. Product includes software. © DTS, Inc. All Rights Reserved.
- To send inquiries and requests regarding open sources, contact Samsung via Email (oss.request@samsung.com).
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER(OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

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CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN
This symbol indicates “dangerous voltage” inside the product that presents a risk of electric shock or personal injury.

This symbol indicates important instructions accompanying the product.
WARNING : To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
CAUTION : TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
- This apparatus shall always be connected to a AC outlet with a protective grounding connection.
- To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.
CAUTION
- Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
- To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

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99.1mm 99.1mm 68.6mm 99.1mmEnsure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the back of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3\~4 inches, 7\~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.

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Simple line drawing of a window with a lightning bolt and a small device on the left (no text or symbols)During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.

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Simple line drawing of a window with a cross mark and sun symbol, no text or labels presentDo not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.

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Diagram showing five different types of lighting symbols: candle, lamp, sun, light bulb, and radio.Protect the product from moisture (vases, coffee cups, etc.), and excess heat (fireplaces, heaters, etc.) or equipment creating strong magnetic or electric fields. Disconnect the power cable from the AC supply if the unit malfunctions. Your product is not intended for industrial use. This product is for personal use only.
Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.

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Diagram showing battery recycling process with battery, battery, and waste bin marked with XThe batteries used with this product contain chemicals that are harmful to the environment.
Do not dispose of batteries in the general household trash.
Do not dispose of batteries in a fire.
Do not short circuit, disassemble or overheat the batteries.
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
- Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
• An administration fee may be charged if either
(a) an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read).
(b) you bring the unit to a repair centre and there is no defect with the product (i.e. where the user manual has not been read). - You will be informed of the administration fee amount before a technician visits.
FEATURES
2 Features
2 License
SAFETY INFORMATION
2
3 Safety warnings
4 Precautions
3
GETTING STARTED
6 Before reading the user's manual
6 What's included
6
DESCRIPTIONS
7 Front Panel
8 Rear Panel
8 Installing the ferrite core on the Subwoofer speaker cable
7
REMOTE CONTROL
9 Tour of the remote control
9
CONNECTIONS
11 Installing the wall mount
12 Connecting an external device using Audio (Analog) cable or Optical (Digital) cable
11
FUNCTIONS
13 Input mode
13 Bluetooth (HW-F355 model only)
15 SoundShare (HW-F355 model only)
16 USB
17 Using the remote control
20 Software upgrade
13
TROUBLESHOOTING
21 Troubleshooting
21
APPENDIX
22 Specifications
22
BEFORE READING THE USER'S MANUAL
Note the following terms before reading the user manual.
Icons used in this manual
| Icon Term Definition | ||
![]() | Caution | Indicates a situation where a function does not operate or settings may be canceled. |
![]() | Note | Indicates tips or instructions on the page that help you operate a function. |
Safety Instructions and Troubleshooting
1) Be sure to familiarize yourself with the Safety Instructions before using this product. (See page 3)
2) If a problem occurs, check Troubleshooting. (See page 21)
Copyright
©2013 Samsung Electronics Co., Ltd.
All rights reserved; no part or whole of this user's manual may be reproduced or copied without the prior written permission of Samsung Electronics Co., Ltd.
WHAT'S INCLUDED
Check for the supplied accessories shown below.

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Remote Control / Batteries (AAA size) User Manual Bracket-Wall Mount Screw USB Cable Power Cord Adapter Audio Cable Toroidal Ferrite Core (Holder-screw:2EA) (Screw:2EA)
- The appearance of the accessories may differ slightly from the illustrations above.
- Use the dedicated USB cable to connect external USB devices to the unit.
FRONT PANEL

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1 2 3 Φ F. - + 0 IN 4| 1 POWER BUTTON | Turns the Crystal Surround Air Track on and off. |
| 2 FUNCTION BUTTON | Selects the D.IN, AUX, BT, TV, USB input.- While the unit is powered, pressing the(F.) button for more than 3 seconds sets the button to act as MUTE button.To cancel MUTE button setup, press (F.) button for more than 3 seconds again. |
| 3 VOLUME +/- | Controls the volume level. |
| 4 DISPLAY | Displays the current mode. |

- When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
REAR PANEL

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1 2 3 4 5 OPTICAL INAUX IN| 1 | SUBWOOFER CONNECTOR TERMINAL | Connects the connector jack of the Subwoofer. |
| 2 | POWER SUPPLY IN | Connect the AC power adaptor jack to the power supply in jack, and then connect the AC power adaptor plug to a wall outlet. |
| 3 | USB PORT | Connect USB devices such as MP3 players here to the play files on the devices.- Use the supplied USB Cable if you have installed the product on a wall. |
| 4 | OPTICAL IN | Connect to the digital (optical) output of an external device. |
| 5 | AUX IN | Connect to the Analog output of an external device. |
- When disconnecting the power cable of the AC power adaptor from the wall outlet, pull the plug. Do not pull the cable.
- Do not connect this unit or other components to an AC outlet until all connections between components are complete.
INSTALLING THE FERRITE CORE ON THE SUBWOOFER SPEAKER CABLE

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Top-down schematic of a device casing or enclosure with internal components (no text or symbols)Lift up to release the lock and open the core.

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Two cylindrical mechanical components with flanged ends, shown in grayscale without any text or symbols.
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Simple line drawing of a mechanical device with no text or symbols
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Illustration of a cable connector with two connectors (no text or symbols)Place the Subwoofer speaker cable on the opened core.
Close the lock.
TOUR OF THE REMOTE CONTROL
HW-F350
POWER BUTTON
Turns the Crystal Surround Air Track on and off.
AUX
Press the AUX mode.
OPTICAL
Press the Optical mode.
REPEAT
Select Repeat File, All, Random.
TV VOLUME
Adjusts the TV volume level.
TV CHANNEL, AUDIO SYNC
Switches between the available TV channels.
Used to help sync video to audio when connected to a digital TV.
TV MUTE
Mutes the sound from the TV. Press again to restore the sound to the previous volume level.
CONTROL BUTTON
Play, pause, or stop playing a music file, or search forwards or backwards for a music file.
SOUND EFFECT
Selects the Sound Effect: (MUSIC, NEWS, DRAMA, CINEMA, SPORTS, GAME, OFF (Original Sound))
S/W LEVEL, VOLUME
Adjusts the Subwoofer level. Adjusts the volume level of the unit.
3D SOUND PLUS
This feature adds depth and spaciousness to the sound.

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POWER TV POWER OPTICAL AUX USB TV SOURCE AUTO POWER REPEAT DIMMER TV VOL TV CH AUDIO SYNC TV MUTE TV INFO TV PRE-CH TV EXIT SOUND EFFECT VOL SMART VOLUME SIW LEVEL MUTE SIW LEVEL 3D SOUND PLUS VOL DRC AH09-02548A SAMSUNGTV POWER BUTTON
Turns your Samsung TV on and off.
USB
Press the USB mode.
TV SOURCE
Press to select a connected TV's video source.
AUTO POWER, DIMMER
Synchronizes the Air Track to a connected Optical source via the Optical jack so it turns on automatically when you turn on your TV. You can control the brightness of the Display.
TV EXIT
Exits TV (functions the same as the EXIT button of the TV remote control)
TV INFO, TV PRE-CH
Displays the current TV status. Moves to the previous TV channel.
SMART VOLUME
Regulates and stabilizes the volume level against a drastic volume change.
DRC
You can use this function to enjoy Dolby Digital sound when watching movies at low volume at night (Standard, MAX, MIN).
MUTE
Mutes the sound from the unit. Press again to restore the sound to the previous volume level.
Installing batteries in the Remote Control



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Diagram of a mechanical device with a lever and cylindrical component, no text or symbols present

-
Lift the cover at the back of the remote control upward as shown.
-
Install two AAA size batteries. Make sure to match the "+" and "-" ends of the batteries with the diagram inside the compartment.
-
Replace the cover. Assuming typical TV usage, the batteries last for about one year.
Operational Range of the Remote Control
You can use the remote control up to 23 feet (7 meters) in a straight line from the unit. You can also operate the remote at a horizontal angle of up to 30^ from the remote control sensor.
TOUR OF THE REMOTE CONTROL
HW-F355
POWER BUTTON
Turns the Crystal Surround Air Track on and off.
AUX
Press the AUX mode.
OPTICAL
Press the Optical mode.
REPEAT
Select Repeat File, All, Random.
TV VOLUME
Adjusts the TV volume level.
TV CHANNEL
Switches between the available TV channels.
TV MUTE
Mutes the sound from the TV. Press again to restore the sound to the previous volume level.
CONTROL BUTTON
Play, pause, or stop playing a music file, or search forwards or backwards for a music file.
SOUND EFFECT
Selects the Sound Effect: (MUSIC, NEWS, DRAMA, CINEMA, SPORTS, GAME, OFF (Original Sound))
S/W LEVEL, VOLUME
Adjusts the Subwoofer level. Adjusts the volume level of the unit.
3D SOUND PLUS
This feature adds depth and spaciousness to the sound.

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POWER TV POWER OPTICAL AUX TV SOURCE AUTO POWER SoundShare REPEAT TV VOL TV CH AUDIO SYNC TV INFOT VIM PRE-CH DIMMER SMART VOLUMESOUND EFFECT VOL S/W LEVEL MUTE S/W LEVEL 3D SOUND PLUS VOL DRC AH59-02532ATV POWER BUTTON
Turns your Samsung TV on and off.
USB, BLUETOOTH
Press the USB/ BLUETOOTH mode.
TV SOURCE
Press to select a connected TV's video source.
SoundShare
This produces TV sound on your SAT via a Bluetooth connection and controls the sound.
AUTO POWER
Synchronizes the Air Track to a connected Optical source via the Optical jack so it turns on automatically when you turn on your TV.
AUDIO SYNC
Used to help sync video to audio when connected to a digital TV.
DIMMER
You can control the brightness of the Display.
TV INFO, TV PRE-CH
Displays the current TV status. Moves to the previous TV channel.
SMART VOLUME
Regulates and stabilizes the volume level against a drastic volume change.
DRC
You can use this function to enjoy Dolby Digital sound when watching movies at low volume at night (Standard, MAX, MIN).
MUTE
Mutes the sound from the unit. Press again to restore the sound to the previous volume level.

- SAT stands for Surround Air Track, which is Samsung's proprietary name.
The remote control can operate TVs made by SAMSUNG only.
- Depending on the TV you are using, you may not be able to operate your TV with this remote control. If you can't, operate the TV using the TV's remote control.
INSTALLING THE WALL MOUNT
You can use the wall mount bracket to mount this unit on a wall.
Installation Precautions
• Install on a vertical wall only.
- For the installation, avoid a location with high temperature or humidity, or a wall that cannot sustain the weight of the set.
- Check the strength of the wall. If the wall is not strong enough to support the unit, reinforce the wall or install the unit on different wall that can support the unit's weight.
- Purchase and use the fixing screws or mollys appropriate for the kind of wall you have (plaster board, iron board, wood, etc.). If possible, fix the support screws into wall studs.
- Connect cables from the unit to external devices before you install it on the wall.
- Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.
-
Place the wall mount bracket on a wall surface and then secure it with two screws (not supplied).
If you are hanging the unit below a TV, be sure to install the wall mount bracket so that the arrow (↑) is placed in the center of the TV.
Also make sure the unit is at least two inches (5 cm) below the TV. -
Align the screw holders (Holder-screw, AH61-03342A) with the screw holes on the back of the Main Unit. Insert the supplied screws through the screw holders, and then screw them into the Main Unit.
-
Insert the USB cable into the back of the unit before installing it on the wall.
-
Fit the unit into the corresponding slots of the wall mount bracket. For secure installation, make sure the mounting studs slide firmly down into the bottom of the slots.
-
The installation is complete.

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1 2 2 inches (5 cm) or more 2 inch
- Do not hang onto the installed unit and avoid any impact to the unit.
- Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause an injury or damage the product.
- When the unit is installed on a wall, please make sure that children do not pull any of the connecting cables, as it may cause it to fall.
- For the optimal performance of a wall mount installation, install the speaker system at least 2 inches (5 cm) below the TV.
CONNECTING AN EXTERNAL DEVICE USING AUDIO (ANALOG) CABLE OR OPTICAL (DIGITAL) CABLE
This unit comes equipped with one optical in digital jack and one audio analog in jack, giving you two ways to connect it to a TV.

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Audio Cable Red White AUDIO OUT L R TV AUX IN AUX IN OPTICAL IN OPTICAL IN Optical Cable (not supplied) BD/DVD player/ Set-top box/ Game console OPTICAL OUTAUX IN
Connect AUX IN (Audio) on the main unit to the AUDIO OUT of the TV or Source Device. Be sure to match connector colors.
or,
OPTICAL IN
Connect the Digital Input on the main unit to the OPTICAL OUT of the TV or Source Device.

- Do not connect the power cord of this product or your TV to the wall outlet until all connections between components are complete.
Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
INPUT MODE
You can select D.IN, AUX, BT, TV input or USB input.
Press an appropriate button on the remote control to select a desired mode, or press (F.) to select one from: D.IN, AUX, BT, TV or USB mode.
| Input mode Display | |
| Optical Digital input | D.IN |
| AUX input | AUX |
| BLUETOOTH mode | BT (HW-F355 model only) |
| TV mode | TV (HW-F355 model only) |
| USB mode | USB |
The unit turns off automatically in the following situations:
- BT/TV/USB/D.IN MODE
- If there is no audio signal for 20 minutes.
- AUX Mode
- If no KEY input is entered for 8 hours when the cable is connected.
- If the AUX cable is disconnected for 20 minutes.

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D. IN F. HW-F350 OPTICAL AUX/ABSUSB TM/SOURCE/UR ge AUTO POWER REPEAT DRIVER HW-F355 OPTIONAL MAX TV SOURCE AUTO ROVER Sound/Bias REPEAT
- Use the provided cable if a USB flash memory device cannot be connected directly to the unit.
BLUETOOTH (HW-F355 MODEL ONLY)
You can use a Bluetooth device to enjoy music with high quality stereo sound, all without wires!
What is Bluetooth?
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other using a short wireless connection.
- A Bluetooth device may cause noise or malfunction, depending on usage, when:
- A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the Air Track.
- It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.
- It is exposed to electrical interference from same frequency-band devices including medical equipment, microwave ovens, and wireless LANs.
- Pair the Air Track with the Bluetooth device while they are close together.
- The further the distance is between Air Track and Bluetooth device, the worse the quality is. If the distance exceeds the Bluetooth operational range, the connection is lost.
- In poor reception-sensitivity areas, the Bluetooth connection may not work properly.
- The Bluetooth connection only works when the Bluetooth device is close to the set. The connection will be automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality may be degraded by obstacles such as walls or doors.
• This wireless device may cause electric interference during its operation.
To connect the Air Track to a Bluetooth device
Check if the Bluetooth device supports the Bluetooth compliant stereo headset function.

flowchart
graph TD
A["BT"] --> B["Connect"]
B --> C["Bluetooth device"]
style A fill:#999,stroke:#333
style B fill:#ccc,stroke:#333
style C fill:#fff,stroke:#333
- Press the USB/Bluetooth button on the remote control of the Air Track to display the BT message.
- You will see WAIT for 4 seconds and then BT READY on the front display of the Air Track.
-
Select the Bluetooth menu on the Bluetooth device you want to connect. (Refer to the Bluetooth device's user manual.)
-
Select the Stereo headset menu on the Bluetooth device.
- You will see a list of scanned devices.
- Select "[Samsung] AirTrack" from the list.
- When the Air Track is connected to the Bluetooth device, it will display BT CONNECTED BT on the front display.
- If the Bluetooth device has failed to pair with the Air Track, delete the previous “[Samsung] AirTrack” found by the Bluetooth device and have it search for the Air Track again.
- Play music on the connected device.
- You can listen to the music playing on the connected Bluetooth device over the Crystal Surround Air Track system.
• In BT mode, Play/Repeat/Stop/Next/Prev functions are not available.

- You may be required to enter a PIN code (password) when connecting the Bluetooth device to the Air Track. If the PIN code input window appears, enter <0000>.
The Air Track supports SBC data (44.1kHz, 48kHz).
■ The AVRCP feature is not supported.
- Connect only to a Bluetooth device that supports the A2DP (AV) function.
- You cannot connect to a Bluetooth device that supports only the HF (Hands Free) function.
- Only one Bluetooth device can be paired at a time.
- Once you have turned off Air Track and the pairing is disconnected, the pairing will not be restored automatically. To reconnect, you must pair the device again.
- Search or connection may not be performed properly by Air Track in the following cases:
- If there is a strong electrical field around Air Track.
- If several Bluetooth devices are simultaneously paired with Air Track
- If the Bluetooth device is turned off, not in place, or malfunctions
- Note that such devices as microwave ovens, wireless LAN adaptors, fluorescent lights, and gas stoves use the same frequency range as the Bluetooth device, which can cause electric interference.
To disconnect the Bluetooth device from the Air Track
You can disconnect the Bluetooth device from the Air Track. For instructions, see the Bluetooth device's user manual.
• The Air Track will be disconnected.
- When the Air Track is disconnected from the Bluetooth device the Air Track will display BT DISCONNECTED on the front display.
To disconnect the Air Track from the Bluetooth device
Press the (F.) button on the front panel of the Air Track to switch from BT to another mode or turn off the Air Track.
- The connected Bluetooth device will wait a certain amount of time for a response from the Air Track before terminating the connection.
(Disconnection time may differ, depending on the Bluetooth device)
- The currently connected device will be disconnected.

- In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Air Track and the Bluetooth device exceeds 16.25 ft. (5m).
- If the Bluetooth device comes back into the effective range after disconnecting, you can restart the Air Track to restore the pairing with the Bluetooth device.
- The Air Track automatically turns off after 20 minutes in the Ready state.
SOUNDSHARE (HW-F355 MODEL ONLY)
This section explains how to connect the Crystal Surround Air Track to a Bluetooth compatible SAMSUNG TV.
To connect the Crystal Surround Air Track to a Bluetooth compatible Samsung TV

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TV Connect TVPress the (F.) button to select the TV mode, and then connect the TV to the Crystal Surround Air Track.
- The unit will play the TV's audio when it is connected to the TV.
- If you change to another mode, except the TV SoundShare mode, or turn off the Air Track, you will hear audio from the TV again.
To produce TV sound on your Air Track via a Bluetooth connection, you need to pair your system to the Bluetooth compliant TV first. Once the pairing is established, the pairing information is recorded and kept and no further Bluetooth connection message will appear. Bring the Air Track and the TV close together before pairing.
- Turn on the Samsung TV and Air Track.
- Set Add New Device in the TV's SoundShare Setting menu to On.
-
When you change the mode of the Air Track to TV, a message asking whether to proceed with Bluetooth pairing is displayed. "[Samsung] AirTrack" appears on the TV screen.
-
Select
on the TV screen. The pairing with the Air Track will be completed. -
Once the pairing is established, when you change the Air Track to the TV mode from other input modes, it will automatically connect to the TV.
- Changing the Air Track from TV mode to any other mode will cancel the SoundShare connection.
- If you want to cancel the existing pairing of the SAT to a TV and pair your SAT to a different TV:
- Press the PLAY/PAUSE button on the SAT for 5 seconds in the TV input mode to cancel the existing pairing. You can now pair it to a different TV.
- In the SoundShare mode, you can control the volume and mute using either the TV remote or the SAT remote.

■ TV SoundShare operation range
- recommended pairing range: within 20 inches (within 50cm)
-
recommended operation range: within 16.25 ft. (5m)
-
If the distance between the Air Track and Samsung TV is over 16.25 ft. (5m), the connection or the sound can be cut off. If this occurs, connect to the Bluetooth device again within the operational range.
■ Make sure the Samsung TV's SoundShare mode is on before you use this function.
The PLAY, NEXT, PREV, STOP buttons will not work in the SoundShare mode.
■ Bluetooth Standby On function
- Air Track will be powered on automatically when you turn the TV on if you connected TV and Air Track with SoundShare function.
- You can toggle this function On/Off by pressing (F.) button of front panel over 5 seconds when Air Track is powered off. If set to Off, the product turns off automatically when the TV turns off, but it does not turn on automatically.
- This feature is supported by TVs released from 2013.
- The SoundShare feature is supported by select models released from 2012. Check whether your TV supports SoundShare before you begin. For more information, refer to the user's guide of your TV.
USB

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USB- Connect the USB device to the USB port on the side of the unit.
- Press the (F.) button on the front panel of the Air Track repeatedly until USB appears.
-
USB appears on the display screen and then disappears.
-
The Crystal Surround Air Track connection is complete.
- The SAT automatically turns off (Auto Power Off) if no USB device has been connected for more than 20 minutes.
Before you connect a USB device
Be aware of the following:
- If the file name of a folder on a USB device exceeds 10 characters, it is not displayed on the OLED.
- This product may not be compatible with certain types of USB storage media.
- The Air Track supports the FAT16 and FAT32 file systems.
- The NTFS file system is not supported.

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Diagram showing a USB device inserted into a cylindrical port with an icon pointing to the port (no text or symbols present)- Connect USB devices directly to the USB port of the product. Otherwise, you may encounter a USB compatibility problem.
- Do not connect multiple storage devices to the product via a multi-card reader. It may not operate properly.
• Digital camera PTP protocols are not supported. - Do not remove the USB device while it is being read.
- DRM-protected music files (MP3, WMA) from a commercial web site will not be played.
• External HDDs are not supported. - Mobile phone devices are not supported.
- File Format Type Compatibility list:
| Format Coded | |
| *.mp3 | MPEG 1 Layer2 |
| MPEG 1 Layer3 | |
| MPEG 2 Layer3 | |
| *.wma | Wave_Format_MSAudio1 |
| Wave_Format_MSAudio2 | |
| *.aac | AAC |
| AAC-LC | |
| HE-AAC | |
| *.wav | - |
| *.Ogg | OGG 1.1.0 |
| *.Flac | FLAC 1.1.0, FLAC 1.2.1 |
※ Supporting Sampling Rate above 16KHz
USING THE REMOTE CONTROL


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HW-F350 HW-F355
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HW-F350 AUTO POWER REPEAT CHIMMER + + + + HW-F355 AUTO POWER SoundShare REPEATPlay/Pause/Stop
During playback, press the ▶II, ■ button.
- Press the ▶ button again to stop playing the file temporarily. Press the ▶ button to play the selected file.
• To stop playback, press the Stop (■) button during playback.
Skip Forward/Back
During playback, press the ◀◀,▶▶I button.
- When there is more than one file and you press the ▶▶I button, the next file is selected.
- When there is more than one file and you press the ◀◀ button, the previous file is selected.
Using the REPEAT function
Repeat playback allows you to repeatedly play a file, repeat all, randomly play files, or turn Repeat off.
Press the REPEAT button.
- REPEAT OFF : Cancels Repeat Playback.
- REPEAT FILE : Repeat playing a track.
- REPEAT ALL : Repeat playing all tracks.
- REPEAT RANDOM : Plays tracks in random order. (A track that has already been played may be played again.)

- You can set the REPEAT function during the playback of music from a USB drive.
functions

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HW-F350 HW-F355 TV MUTE TV INTV TVMWRESCH TV OUT SOUND EFFECT VOL SMART VOLUME/SQUIN SW LEVEL MUTE SW LEVEL 3D SOUND PUE 3D SOUNGMuting the sound
This is useful when answering a doorbell or telephone call.
- To mute the sound of this unit, press the MUTE button on the remote control.
- To mute the TV, press the TV MUTE (OK) button on the remote control.
- Press MUTE/ TV MUTE (☐) on the remote control again (or press VOLUME +/-) to restore the sound.

Using the 3D SOUND PLUS function
The 3D SOUND PLUS feature adds depth and spaciousness to the sound.
Press 3D SOUND PLUS on the remote control.
- Each time the button is pressed, the selection changes as follows: 3D SOUND PLUS OFF → 3D SOUND PLUS MUSIC → 3D SOUND PLUS MOVIE

- When you turn on 3D Sound Plus, the Sound Effect function will automatically change to OFF.

Using the SMART VOLUME function
This will regulate and stabilize the volume level against a drastic volume change caused by a channel change or scene transition.
Press SMART VOLUME on the remote control.
- Each time the button is pressed, the selection changes as follows: SMART VOLUME ON → SMART VOLUME OFF

Using the SOUND EFFECT function
You can select from 7 different sound modes - MUSIC, NEWS, DRAMA, CINEMA, SPORTS, GAME, and OFF (Original Sound) - depending on the type of sources you want to enjoy.
Press SOUND EFFECT on the remote control.
- Select the OFF mode if you want to enjoy the original sound.

- We recommend that you select a Sound Effect based on the source material and your personal taste.
- When you choose a Sound Effect mode (except OFF), 3D Sound Plus will automatically be turned OFF.

Using the S/W LEVEL function
You can control the base volume with the S/W Level button on the remote control.
- Press the S/W LEVEL button on the remote control.
- "SW0" appears on the display.
- Press
button on the LEVEL key if you want to increase or decrease the subwoofer volume. You can set it from SW -6 to SW +6.

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HW-F350 AUTO POWER RESET DRUM/REPEAT HW-F355 AUTO TV/SCREW/OPTICAL RESET AUTO POWER SoundWare RESETUsing the AUTO POWER LINK function
The Crystal Surround Air Track is automatically turned on when you turn on the TV or any device connected to the Air Track with the optical cable.
Press AUTO POWER on the remote control of this unit.
- The Auto power link function turns on and off each time you press AUTO POWER.
| AUTO POWER LINK Display | |
| ON | POWER LINK ON |
| OFF | POWER LINK OFF |

- If a TV or any device connected to Air Track with the optical cable is off and there is no digital input, the Air Track is turned off after 20 minutes.

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HW-F350 AUTO POWER RESET DOWNER HW-F355 TV MUTE TV MIND T W PRECH DOWNER OFF: 12.000000000000000000000000000000000000000000000000000000000000000000000000000000Using the DIMMER function
This feature control the brightness of the Display.
Press DIMMER on the remote control of this unit.
Each time the button is pressed, the selection changes as follows: DIMMER ON → DIMMER OFF

Using the AUDIO SYNC function
Video may appear out of synch with the audio if the Air Track is connected to a digital TV. If this occurs, adjust the audio delay time to match the video.
Press AUDIO SYNC +/- on the remote control of this unit.
- You can use the +, - buttons to set the audio delay time between 0 ms and 300 ms.

- In USB mode TV mode or BT mode, the Audio Sync function may not work.

Using the DRC function
This feature balances the range between the loudest and quietest sounds. You can use this function to enjoy Dolby Digital sound when watching movies at low volume at night.
Press DRC on the remote control of this unit.
• Each time the button is pressed, the selection changes as follows: DRC STANDARD → DRC MAX → DRC MIN

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HW-F350 HW-F355Using the TV functions (with Samsung TVs only)
- Press TV SOURCE on the remote control to change the TV's input source.
- Press TV INFO on the remote control to display the TV channel information.
- Press TV CH on the remote control to select the TV channel.
- Press TV VOL on the remote control to increase or decrease the volume level.
- Use TV PRE-CH button to move to the previous TV channel in TV mode.
- To exit the TV menu, use the TV EXIT button. (It functions the same as the EXIT button of the TV remote control.)

- When you press the SoundShare button, the TV's sound is transmitted through the Air Track system via a Bluetooth connection. The Air Track also controls the sound volume, sound quality, etc.
- The remote control can operate TVs made by SAMSUNG only.
SOFTWARE UPGRADE
Samsung may offer upgrades for the Crystal Surround Air Track's system firmware in the future.
If an upgrade is offered, you can upgrade the firmware by connecting a USB drive with the firmware upgrade stored on it to the USB port on your Air Track.
Note that if there are multiple upgrade files, you must load them onto the USB drive singly and use them to upgrade the firmware one at a time.
Please visit Samsung.com or contact the Samsung call center to receive more information about downloading upgrade files.

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Diagram showing a USB device inserted into a port with an arrow pointing to the port (no text or symbols present)
- Insert a USB drive containing the firmware upgrade into the USB port on the main unit.
- Do not disconnect the power or remove the USB drive while upgrades are being applied. The main unit will turn off automatically after completing the firmware upgrade.
When software is upgraded, settings you have made will return to their default (factory) settings.
We recommend you write down your settings so that you can easily reset them after the upgrade. - Once upgrading the product software is completed, turn off the product and then press and hold (■) button for a while to reset the product.
- If the firmware fails to upgrade, we recommend formatting the USB device in FAT16 and trying again.
- For upgrading purposes, do not format the USB drive in NTFS format because it is not a supported file system.
- Depending on the manufacturer, some USB devices may not be supported.
troubleshooting
Before requesting service, please check the following.
| Symptom Check Remedy | ||
| The unit will not turn on. | Is the power cord plugged into the outlet? | Connect the power plug to the outlet. |
| A function does not work when the button is pressed. | Is there static electricity in the air? | Disconnect the power plug and connect it again. |
| Sound is not produced. | Is the unit properly connected to your TV?Is the Mute function on?Is the volume set to minimum? | Connect it correctly.Press the Mute button to cancel the function.Adjust the volume. |
| The Picture does not appear on a TV when the function is selected. | Is the TV connected properly? | Connect it correctly. |
| The remote control does not work. | Are the batteries drained?Is the distance between remote control and main unit too far? | Replace with new batteries.Move closer to the unit. |
| The sound from the left/right channels are reversed. | Are the left/right audio output cables from the TV connected properly? | Check the left/right channel and connect it/them correctly. |
| The SoundShare (TV pairing) failed. | Does your TV support SoundShare?Is your TV firmware the latest version?Does an error occur when connecting?Reset the TV MODE and connect again. | SoundShare is supported by some Samsung TVs released after 2012. Check your TV to see if it supports SoundShare.Update your TV with the latest firmware.Contact the call center.Press▶II button for 5 seconds to reset the product. |
SPECIFICATIONS
| Model name | HW-F350/ HW-F355 | ||
| GENERAL | USB 5V/0.5A | ||
| Weight | Main unit 1.75 kg | ||
| Subwoofer (PS-EW1-1) | 3.0 kg | ||
| Dimensions (W x H x D) | Main unit 943 x 49 x 59.9 mm | ||
| Subwoofer (PS-EW1-1) | 152 x 300 x 284 mm | ||
| Operating temperature range +5 °C to +35 °C | |||
| Operating humidity range 10 % to 75 % | |||
| AMPLIFIER | Rated output power | Main unit 30W/CH, 8O | HM, THD = 10%, 1kHz |
| Subwoofer (PS-EW1-1) | 60W, 3OHM, THD = 10%, 100Hz | ||
| S/N ratio (analog input) | 60 dB | ||
| Separation(1kHz) 50 dB | |||
* S/N ratio, distortion, separation and usable sensitivity are based on measurement using AES (Audio Engineering Society) guidelines.
*: Nominal specification
- Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
- Weight and dimensions are approximate.
- For the power supply and Power Consumption, refer to the label attached to the product.

Hereby, Samsung Electronics, declares that this Crystal Surround Air Track is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.
This equipment may be operated in all EU countries.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre.
| Country Contact Centre | Web Site | |
| AUSTRIA | 0800 - SAMSUNG (0800 - 7267864) | www.samsung.com/at/support |
| BELGIUM | 02-201-24-18 | www.samsung.com/be/support (Dutch)www.samsung.com/be_fr/support (French) |
| BOSNIA | 051 331 999 www.samsung.com/support | |
| BULGARIA | 07001 33 11 , sharing cost www.samsung.com/bg/support | |
| CROATIA | 062 726 786 www.samsung.com/hr/support | |
| CZECH | 800 - SAMSUNG (800-726786) www.samsung.com/cz/support | |
| DENMARK | 70 70 19 70 www.samsung.com/dk/support | |
| FINLAND | 030-6227 515 www.samsung.com/fi/support | |
| FRANCE | 01 48 63 00 00 www.samsung.com/fr/support | |
| GERMANY | 0180 6 SAMSUNG bzw.0180 6 7267864*(0,20 €/Anruf aus dem dt.Festnetz, aus dem Mobilfunkmax. 0,60 €/Anruf) | www.samsung.com/de/support |
| CYPRUS | 8009 4000 only from landline, toll free | www.samsung.com/gr/support |
| GREECE | 80111-SAMSUNG (80111 726 7864) only from land line(+30) 210 6897691 from mobile and land line | |
| HUNGARY | 0680SAMSUNG (0680-726-786)0680PREMIUM (0680-773-648) | http://www.samsung.com/hu/support |
| ITALIA | 800-SAMSUNG (800.7267864) www.samsung.com/it/support | |
| LUXEMBURG | 261 03 710 www.samsung.com/support | |
| Country | Contact Centre | Web Site |
| MONTENEGRO | 020 405 888 www.samsung.com/support | |
| SLOVENIA | 080 697 267090 726 786 | www.samsung.com/si/support |
| NETHERLANDS | 0900-SAMSUNG (0900-7267864)(€ 0,10/Min) | www.samsung.com/nl/support |
| NORWAY | 815 56480 www.samsung.com/no/support | |
| POLAND | 0 801-172-678* lub +48 22607-93-33 **(całkowity koszt połączenia jak za1 impuls według taryfy operatora)** (koszt połączenia według taryfy operatora) | www.samsung.com/pl/support |
| PORTUGAL | 808 20 7267 www.samsung.com/pt/support | |
| ROMANIA | 08008 SAMSUNG (08008 7267864) TOLL FREE No. | www.samsung.com/ro/support |
| SERBIA | 011 321 6899 www.samsung.com/rs/support | |
| SLOVAKIA | 0800 - SAMSUNG(0800-726 786) | www.samsung.com/sk/support |
| SPAIN | 0034902172678 www.samsung.com/es/support | |
| SWEDEN | 0771 726 7864 (SAMSUNG) www.samsung.com/se/support | |
| SWITZERLAND | 0848 726 78 64(0848-SAMSUNG) | www.samsung.com/ch/support(German)www.samsung.com/ch_fr/support (French) |
| U.K | 0330 SAMSUNG (7267864) www.samsung.com/uk/support | |
| EIRE | 0818 717100 | www.samsung.com/ie/support |
| LITHUANIA | 8-800-77777 | www.samsung.com/lt/support |
| LATIVIA | 8000-7267 | www.samsung.com/lw/support |
| ESTONIA | 800-7267 | www.samsung.com/ee/support |

[Correct disposal of batteries in this product]
(Applicable in countries with separate collection systems)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
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99.1mm 99.1mm/99.1mm 58.6mmnatural_image
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5 cm (2 pouces) minimum R31
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D. IN F. HW-F350 OPTICAL AUX/RESUS TV/SOURCE/SON/ROP AUTO POWER REPEAT DRIVER HW-F355 OPTICAL AUX/RESUS TV SOURCE AUTO POWER Sound/Share REPEAT
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HW-F350 OPTICAL AUX USB TV SOURCE AUTO POWER REPEAT TV VOL TV CH ALLOW SNR WOL SYN TUMITP TV INFOV/TV/PRE-CH TV/BRT HW-F355 OPTICAL AUX TV SOURCE TV SOURCE AUTO POWER/Sound/Share REPEAT TV VOL TV CH ALLOW SNR WOL OR Y/Y C TUMITP TV INFOV/TV/PRE-CHD INMERTV PRE-Cnatural_image
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99.1mm 99.1mm/99.1mm 68.6mmnatural_image
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Warning sign with icons and Chinese text, indicating safety or hazard levelsnatural_image
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Top-down view of a vehicle chassis (no text or symbols visible)natural_image
Two stacked cylindrical electronic components with mounting brackets, shown in 3D rendering (no text or symbols)
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Technical diagram showing assembly steps of a mechanical component with labeled parts and directional arrows
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HW-F350 HW-F355 TV MUTE TV INTV WIMRESHR TESKE TWOIND EFFECT T VOL SINNUT VOLUME/SOU SW LEVEL MUTE SW LEVEL VOL DISC SD ROUND PADSStummschaltung
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HW-F350 AUTO POWER HOLD/AL DIMMER/REPEAT H H HW-F355 OPTICAL AUTO TV SOURCE OPTICAL/ACURD AUTO POWER Store/Share REPEATtext_image
HW-F350 OPTICAL AUTO USB TVSOURCE/SOURCE AUTO POWER START/RESET START/RESET TV VOLT TV ON ALUM SPIND ON LTR TIMMITF TV INFO TV/MURE-CH TV/MRT HW-F355 OPTICAL AUTO USB TVSOURCE/SOURCE AUTO POWER (Sound State) RESET TV VOLT TWO ALUM SPIND TV MUTE TV INFO TTP/RESET/POWERnatural_image
Diagram showing a USB device inserted into a memory compartment, with an arrow pointing to the component (no text or symbols present)
Crystal Surround Air Track
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99.1mm 99.1mm/99.1mm 58.6mmhnatural_image
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graph LR
A["Device with battery housing"] --> B["Internal components"]
B --> C["Internal cable connection"]
C --> D["Bus-USB cable connection"]
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USB, BLUETOOTH (USB,BLUETOOTH)
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Modo D.IN, AUX, BT, TV o USB.
L'Air Track supporta i dati SBC (44.1kHz, 48kHz).
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HW-F350 HW-F355 TV MUTE: TV MOUTV/WMRES/4H TV/DUE SOUND EFFECT VOL SOUND VOLT/UMB/SOU MUTE LOW LEVEL LOW LEVEL VOL DRG 3D SOUND PADS
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