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USER MANUAL P-TOUCH QL-650TD BROTHER
Using only this printer (No PC)
STEP For Windows For Mac
Connecting to your PC
STEP You must set up the hardware and install the driver before you can use the printer. Please read this manual before you use the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to.
Maintenance and Troubleshooting
Congratulations on purchasing the QL-650TD. Your new QL-650TD is a label printer that connects to your personal computer, enabling you to quickly and easily print professional custom labels that you have created on your personal computer using the label editing software provided. We strongly recommend that you read this manual carefully before using your QL-650TD, and then keep it nearby for future reference.
We provide service & support for users who register their products on our website. We recommend that you take this opportunity to register with us by visiting us at:
Online User Registration http://register.eu.brother.com/ Online Support Page http://solutions.brother.com/ NOTE: It is also possible to access the above sites from the online user registration window of the CD-ROM installer disk which is included with the printer. We look forward to your registration.
• No part of this manual may be reproduced in any form, including photocopying or reprinting, without prior consent.
• The rights and copyrights of bundled software (including but not limited to the program, images, clip art, templates and text incorporated into the software) and attached manuals and other documents, and any copies of the software, are owned by Brother Industries, Ltd. and its suppliers.
Table of Contents Introduction ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 1
Installing the DK Roll •••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 16 Applicable DK Rolls ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 16 Installing the DK Roll•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 16
2 Creating and printing a label without using your computer •••21
Using only this printer (No PC)
Connecting to your PC
Maintenance and Troubleshooting
Troubleshooting •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 51 Potential types of problems•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 51 Error messages (what they mean) ••••••••••••••••••••••••••••••••••••••••••••••••••• 52 Reset the Printer••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 53 Main specifications •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 54 Consumables list •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 55
© 2005 Brother Industries Ltd.
Trademarks The Brother® logo is a registered trademark of Brother Industries, Ltd. Microsoft®, MS-DOS®, Windows® and Windows NT® are registered trademarks of Microsoft Corporation in the U.S. and other countries. Apple®, the Apple® Logo, Mac® and TrueType® are registered trademarks of Apple Computer, Inc in the United States and other countries. The printer includes the software module "USBPRINT.SYS" and "USBMON.DLL" in which Microsoft Corporation wholly retains its rights and interests. Adobe®, Adobe® logo, Acrobat® and Adobe® Reader® are registered trademarks of Adobe Systems Incorporated. QR code is a registered trademark of DENSO WAVE INCORPORATED. All other terms and brand and product names mentioned in this User’s Guide are registered trademarks of their respective companies.
Before using the printer
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
Using only this printer (No PC)
The contents of this manual and the specifications of this product are subject to change without notice.
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications.
Compilation and Publication Notice
Connecting to your PC Introduction
STEP If for any reason you must ship your printer, carefully package the printer to avoid any damage during transit. We recommend that you save and use the original packaging. The printer should also be adequately insured with the carrier.
Maintenance and Troubleshooting
Shipment of the Printer
Manuals The following manuals are provided to help you use the printer correctly and to utilize its features. Be sure to read this manual before using the printer.
Setup & Operation Guide (This manual) Read this manual first. It gives information which should be read before using the printer, such as cautions, installation and setup, and the procedures for printing labels without using your computer. It describes the installation of the bundled software to be used on a personal computer. It also explains how to clean the printer, and how to perform some troubleshooting.
Software User's Guide (PDF Manual) It explains how to create labels using the software supplied with the printer, by installing it on a computer before connecting the printer to the computer. • To browse the Software User's Guide (PDF Manual), you need to install Adobe® Reader® or Adobe® Acrobat® Reader®. (For Mac®, the standard "Preview" program bundled with the OS can also be used.) • When using Windows®, this manual can be viewed from the P-touch Setup application when it is run from the CD-ROM. Additionally, this manual may be viewed from the Start menu if it is installed on the computer. • When using Mac, refer to the PDF files in the [Manuals] folder on the CD-ROM supplied with the printer.
Symbols Used in this Manual The symbols used throughout this guide are as follows: This symbol indicates information or directions that should be followed. If ignored, the result may be injury, damage, or failed operations. This symbol indicates information or directions that can help you better understand and use the printer more efficiently.
To prevent injury and damage, important notes are explained using various symbols. The symbols and their meanings are as follows: Warning
Tells you what to do to avoid the risk of injury.
Tells you about procedures you must follow to prevent damage to the printer.
The symbols used in this manual are as follows: The incorrect setup icon alerts you to devices and operations that are not compatible with the printer. (e.g. the figure on the left indicates a warning against disassembly). The special instructions icon indicates operations to be carried out. (e.g. the figure on the left shows removal of the power plug from the power outlet).
Warning The Printer
STEP Using only this printer (No PC)
Connecting to your PC Do not allow the printer to get wet in any way. Do not use the printer with foreign objects in it. If water or any foreign objects should enter the printer, unplug the power cord from the electric outlet and remove the foreign object. If necessary, contact the retail outlet where the printer was purchased or your local authorized service center. Dispose of plastic bags correctly and keep away from babies and children. Do not wear or play with plastic bags. Unplug the power cord immediately and stop using the printer if you notice any abnormal odor, heat, discoloration, deformation or anything unusual whilst the printer is in use or storage.
Maintenance and Troubleshooting
Follow these guidelines to avoid fire, electric shock, or other damage. Do not disassemble the printer. For inspection, adjustment and repair of the printer contact the retail outlet where the printer was purchased or your local authorized service center. Do not drop, hit or otherwise bang the printer. Do not hold and lift the printer by the DK Roll cover. The cover could come off and the printer could fall and become damaged. Do not touch any metal parts near the print head. The print head becomes very hot during use and remains very hot immediately after use. Do not touch it directly with your hands.
STEP Before using the printer
Warning Follow these guidelines to avoid fire, electric shock, or other damage.
Power Cord Use only the authorized power source (220 - 240 V AC) for the printer. Use only the power cord included with the printer. Do not overload the power outlet socket with too many appliances or insert the power cord into a damaged outlet socket. Do not cut, damage, alter or place heavy objects on the power cord.
Do not use the power cord if it is damaged. Do not handle the power cord or plug if your hands are wet. Ensure the power plug is correctly inserted into the power outlet. If the printer will not be used for an extended period, remove the power supply cord from the electrical outlet.
Battery Only use the correct type of battery for the printer. Do not attempt to disassemble, alter, apply heat or expose to a direct flame, direct sunlight or extremely high temperatures and humidity. Immediately flush with water any area of the body that comes into contact with the inner contents of the battery. Seek medical assistance should the contents come into contact with the eyes or mouth. Insert the battery ensuring the correct polarity is observed. Do not allow the battery to get wet. Remove the battery from the printer immediately at the end of its life. Do not solder the battery directly.
Use of incorrect batteries for this printer may cause leakage or explosion, which could result in fire, injury or damage to the surroundings of the machine. Dispose of used batteries according to the instructions. Do not short-circuit the battery terminals with metallic objects. The supplied battery is not rechargeable. Do not attempt to recharge it. Keep the battery away from children. Seek medical assistance immediately if the battery is swallowed. Avoid dropping or subjecting the battery to severe impacts that can damage it. Avoid subjecting the battery to ultrasound vibration. This could cause an internal short-circuit to occur.
Caution Follow these guidelines to avoid fire, electric shock, or other damage.
The Printer The standard electrical outlet should be close to the printer and be easily accessible.
Power Cord Always hold the power plug when removing the power cord from or inserting it into the outlet. Pulling on the power cord cable could cause problems with the power cord.
Place the printer on a flat, stable surface such as a desk.
Do not place any heavy objects on top of the printer.
DK Roll (DK Label, DK Tape) Be careful not to drop the DK Roll. DK Rolls use thermal paper and thermal film. Both the label and print will fade with sunlight and heat. Do not use DK Rolls for outdoor use that requires durability.
Depending on the location, material, and environmental conditions, the label may unpeel or become irremovable, the colour of the label may change or be transferred to other objects. Before applying the label, check the environmental condition and the material. Test the label by affixing a small piece of it to an inconspicuous area of the intended surface.
Before using the printer
Installation/Storage
Using only this printer (No PC)
Do not apply excessive pressure to the cutter unit.
Do not touch the blade of the cutter unit. Do not open the top cover when the cutter is operating.
Connecting to your PC Follow these guidelines to avoid fire, electric shock, or other damage.
Maintenance and Troubleshooting
General Precautions The Printer • The printer is a precision machine. Do not drop, hit or otherwise bang the printer. • Do not lift the printer by the DK Roll compartment cover. The cover could come off and the printer could fall and become damaged.
• The printer may malfunction if left near a television, radio, etc. Do not use the printer near any machine that can cause electromagnetic interference.
• Do not expose the printer to direct sunlight or near heaters or other hot appliances, in
any location exposed to extremely high or low temperatures, high humidity or dusty locations. Doing so could cause the machine to malfunction. • Do not use paint thinner, benzene, alcohol or any other organic solvents to clean the printer. Doing so may cause damage to the surface finish. Use a soft, dry cloth to clean the printer. • Do not place any heavy objects or objects containing water on top of the printer. If water or any foreign object enters the printer, contact the retail outlet where the printer was purchased or your local authorized service center. If you continue to use the printer with water or a foreign object in the printer, the printer may be damaged or personal injury could result. • Do not touch the cutter. Personal injury could result. Take special care when changing the cutter unit. • Do not insert any objects into or block the label output slot, USB port, or serial port. • Do not place any metal parts near the print head. The print head becomes very hot during use and remains very hot immediately after use. Do not touch it directly with your hands. • Use only the interface cable (USB cable) included with the printer. • When not in use for an extended period, remove the DK Roll from the printer. • Do not attempt to print labels while the DK Roll cover is open. • Never disassemble the printer or allow it to get wet to avoid possible fire or electrical shock. Do not remove the power cord from or insert it into the electrical outlet with wet hands. Doing so could cause an electrical shock or fire. • If a paper jam should occur due to a build up of adhesive on the paper guide surface, unplug the power cord from the electrical outlet and wipe away the adhesive buildup on the paper guide surface with a cloth dipped in ethanol or isopropyl (rubbing) alcohol. It is recommended that you clean the paper guide when replacing the cutter unit.
Power Cord • Use only the AC power cord included with the printer. • If the printer will not be used for an extended period, remove the power supply cord from the electrical outlet. • Always hold the plug when removing the power cord from or inserting it into the outlet. Do not pull on the cord. The wire in the cord may become damaged. • You should position the printer near an easily accessible, standard electrical socket.
DK Roll (DK Label and DK Tape) • Use only genuine Brother accessories and supplies (with
, marks). Do not use any unauthorized accessories or supplies. • If the label is attached to a wet, dirty, or oily surface, it may peel off easily. Before applying the label, clean the surface to which the label will be applied. • DK Roll uses thermal paper and thermal film so that ultraviolet rays, wind, and rain may cause the colour of the label to fade and the ends of the label to peel off. • Do not expose the DK Rolls to direct sunlight, high temperatures, high humidity, or dust. Store in a cool, dark place. Use the DK Rolls soon after opening the package.
• Do not use the battery in any other products. • Dispose of a used battery in accordance with all applicable federal, state, and local regulations. • When storing or discarding the battery, wrap it with adhesive cellophane tape or similar material. to prevent short circuit of the battery. • It is recommended to replace the battery every two years.
Example of grounding of battery
Adhesive cellophane tape etc.
Before using the printer Using only this printer (No PC)
• Do not scratch or subject the CD-ROM to high or low temperatures. • Do not put heavy objects on the CD-ROM or apply force to the CD-ROM. • The software contained on the CD-ROM is meant for use with the printer only. See License on CD for further details. This software may be installed on multiple personal computers for use in an office, etc.
Connecting to your PC
Maintenance and Troubleshooting
touching the printed surface with hands dampened by water, sweat, or medicated cream, etc., can cause the colour to change or fade. • Do not apply labels to any persons, animals, or plants. • As the end of the DK Roll is designed to not adhere to the label spool, the last label may not be cut properly. If this happens, remove the remaining labels, insert a new DK Roll, and reprint the last label. Note: To account for this, the number of DK Labels included on each DK Roll may be more than indicated on the package. • When peeling a DK Label, some portion of the label may remain. Remove the remaining portion before attaching a new label. • Some DK Rolls use permanent adhesive for their labels. These labels cannot be easily peeled off once attached. • Prior to using CD/DVD labels, be sure to follow the instructions in your CD/DVD player's instruction manual regarding applying CD/DVD labels. • Do not use CD/DVD labels in a slot loading CD/DVD player, for example a CD player in a car where the CD is slid into a slot in the CD player. • Do not peel off the CD/DVD label once it is applied to the CD/DVD, a thin surface layer may come off, resulting in damage to the disk. • Do not apply CD/DVD labels to CD/DVD disks designed for use with ink jet printers. Labels peel off these disks easily and using disks with peeled labels can result in loss or damage of data. • When applying CD/DVD labels, use the applicator included with the CD/DVD label rolls. failure to do so could cause damage to the CD/DVD player. • User's shall take full responsibility for applying CD/DVD labels. Brother accepts no responsibility for any loss or damage of data caused by the inappropriate use of CD/DVD labels.
• Scratching the printed surface of the label with your finger nails or metal objects, or
Cutter unit • The cutter unit contains a very sharp blade. To Paper guide surface prevent injury from a broken cutter blade: • Make sure the top cover is closed when using the cutter unit. • Don't apply too much pressure when fitting or removing the cutter unit. • When the cutter unit becomes blunt you should replace it with a new one. • If you break the cutter unit, unplug your printer from the power and remove the cutter unit carefully with a pair of tweezers. • If the machine jams due to a build up of adhesive, you should clean the surface of the paper guide. Unplug the printer from the power and wipe away the adhesive build up from the surface of the paper guide using a cloth or tissue dipped in isopropyl alcohol. We recommend that you clean the paper guide when replacing the cutter unit. • The cutter unit should give you an average number of 5000 cuts or more, depending on how you use the machine. If your printer does not cut the labels properly or starts to jam often, the cutter might have reached the end of its life; you should replace the cutter.
3 Connecting the power supply
6 Setting clock/language/units
7 Procedure for creating a label
Using only this printer (No PC)
Connecting to your PC
STEP Maintenance and Troubleshooting
1 Parts Checklist When you unpack the printer, check to see that you have all of the following parts. If any of the parts are missing or faulty, contact the dealer or brother authorised service representative where you purchased the printer from.
Brother QL-650TD DK Roll (Starter roll)
• Continuous Length Paper Tape, 62mm (8 meters)
• Round Paper Labels, 24mm (250 labels) USB cable
2 Parts Description Main Printing Unit
STEP LCD and manual operation button (For details, see Next page.)
ON/OFF button Time display Date display
Using only this printer (No PC)
When not in use, close the DK Roll cover to prevent dust and debris from accumulating inside the printer.
Maintenance and Troubleshooting
Template number : addition and subtraction settings are available : Menu button has been locked ESC button Up arrow button OK button Down arrow button Menu button
Connecting to your PC
STEP1 Before using the printer
3 Connecting the power supply 1
Connect the AC power cord into the printer.
Insert the power plug into the AC outlet.
• Before inserting the plug, check the outlet is 220 - 240 V AC.
• Locate the printer near the outlet so that the power plug can be pulled out easily if required.
• When inserting or pulling out the power cord, be sure to hold the power plug and not the cable.
When using the printer on Windows®, do not connect the printer to the PC before installing the software on the PC. Do not connect the printer to the PC until the you see the message that prompts for the connection when installing the printer driver. If you connect the printer to the PC before installing the printer driver, the dialog box shown right is displayed. At that time, click [Cancel] and disconnect the USB cable. Then, install the printer driver. For details, see "3. Installing the software" on page 35.
LCD The LCD display is used for both Time Display mode and Menu Selection mode operations.
Time Display mode The LCD will display the date and time when the machine is switched on and not in use.
12:34 [P01] 20/07/2005
OK OK button Up arrow button Down arrow button
You can easily create labels that show the date, time and a message without using a computer. Select the template
For details, see "Creating a label" on page 22.
Connecting to your PC Menu
Maintenance and Troubleshooting
Each button is indicated by the following marks.
Using only this printer (No PC)
Manual operation button Function Turns the printer ON or OFF. The button also lights up or blinks depending on the printer status. LED lamp OFF ON ON/OFF button ( )
Blinks rapidly Blinks slowly Turns OFF after blinking 10 times
Print button( Cut button(
Status The power is turned OFF. The power is turned ON. An error has occurred. For details on troubleshooting, see "Troubleshooting" on page 51. The printer is processing data. A system error has occurred. Turn the printer OFF, wait 30 seconds and then turn it ON again. If this does not clear the error you should contact your dealer or a Brother authorised service centre.
Starts printing. Cuts the printed label. This button is used when "Auto Cut" is set to "OFF". For details, see "Cut the roll automatically when printing: Menu 9/12" on page 29.
Switch between the Time Display mode (normal mode) and Menu Selection mode (when making settings). In order to avoid changing the template setting, the Menu button can be locked. For details, see "Locking the Menu button" on page 31.
The setting is canceled and the screen returns to the previous mode or screen.
Maintenance and Troubleshooting
the first label. If this button is held for more than one second, the DK Label Roll is fed to the beginning of the next label. • When using DK Continuous Tapes: feeds 25.4 mm of the DK Label Roll. • If there is no DK Label Roll installed, the mode changes to a cleaning mode and the roller rotates for 8 mm. If this button is held for more than one second, the roller rotates for 100 mm.
Connecting to your PC
• When using DK Die-cut Labels: feeds the DK Label Roll to the beginning of
STEP Before using the printer
Using only this printer (No PC)
The function of each button is shown below:
STEP1 Before using the printer
4 Installing the DK Roll Applicable DK Rolls The usable types of DK Roll for the printer are shown below.
DK Roll General name for DK Label and DK Tape.
This is a pre-cut label roll. Thermal recording paper and thermal recording film are available.
This is a freely cuttable full-page adhesive tape. Thermal recording paper and thermal recording film are available.
• For the full list of available DK Rolls, see "List of consumable items" shown at the back of this User Guide.
• Be sure to use only genuine DK Rolls in the printer.
Installing the DK Roll
Press the ON/OFF button to turn the printer OFF. Hold the DK Roll compartment cover at the sides near the front of the printer and lift firmly upwards to open the cover.
Pull up the roll release lever and remove the protection sheet from the printing unit. Remove the battery protection sheet.
Place the spool into the spool guides in the DK Roll compartment. • Make sure that the spool arms are inserted firmly in the spool guides on both sides. • Insert the spool with the DK Roll locator into the guide on the right hand side of the printer.
Battery protection sheet Roll release lever Printing unit protection sheet
17 Roll release lever Cutter
When unable to thread the end of the DK Roll fully into the slot, thread it as far as possible. Lower the roll release lever and close the cover, then press the Feed button (
Check that the roll release lever is in the up position. Thread the end of the DK Roll into the slot immediately in front of the cutter.
Push down the roll release lever and close the DK Roll cover.
You will need to remove the paper guide if you wish to print and cut more than 10 labels at a time.
Attach the paper guide to the front of the printer as shown on the right.
Connecting to your PC The printer contains a paper guide which can hold up to 10 individual label sheets.
Maintenance and Troubleshooting
5 Attaching the paper guide
Using only this printer (No PC)
STEP1 Before using the printer
6 Setting clock/language/units Before using the printer you will need to setup the date and time, the language and the unit of measurement your printer will use.
• If you disconnect your machine from the power and remove the battery any settings you have changed will be reset. See "Setting the clock: Menu 7/12" on page 28.
• For replacing the battery, see "Replacing the lithium clock battery" on page 49.
Press the ON/OFF button ( ) to turn the printer on. The time setting screen is displayed on the LCD, and then the year "05" and "YY" are alternately displayed.
Select the year by pressing the up or down arrow button ( / ) and then press the OK button.
The year is set and then the month "01" and "MM" are alternately displayed.
Select the month by pressing the up or down arrow button ( / ) and then press the OK button.
The month is set and then the date "01" and "DD" are alternately displayed.
Select the date by pressing the up or down arrow button ( / ) and then press the OK button.
The date is set and then the hour "00" and "hh" are alternately displayed.
Select the hour by pressing the up or down arrow button ( / ) and then press the OK button. The hour is set and then the minute "00" and "mm" are alternately displayed.
Select the minute by pressing the up or down arrow button ( / ) and then press the OK button.
The minute is set and the language setting screen is displayed.
The language is set and the units setting screen is displayed.
STEP The units are set and the Time Display mode is displayed.
Your machine will now display the date and time when switched on and not in use.
12:34 [P01] 20/07/2005
Every process such as creating or printing a label and making settings in each function is done in this mode. For details, see "STEP 2 Creating and printing a label without using your computer" on page 21. The clock, language or unit setting can be changed later. See Sections: • "Setting the clock: Menu 7/12" on page 28 • "Setting Daylight Saving Time: Menu 8/12" on page 29 • "Setting the language: Menu 10/12" on page 30 • "Set the unit of measure (inch or mm): Menu 11/12" on page 30
Using only this printer (No PC)
Select the units by pressing the up or down arrow button ( / ) and then press the OK button.
English - UK Connecting to your PC
STEP Select the language by pressing the up or down arrow button ( / ) and then press the OK button.
Maintenance and Troubleshooting
7 Procedure for creating a label The general procedure for creating a label with the printer is shown below.
Decide on the type of label you want to create.
Prepare the appropriate DK Roll to the label image
Create a label and print it. By installing the included software, it is possible to design and print labels on your PC, or to download the designed label to the printer to print it. For how to install the software, see "STEP3 Connecting the printer to your PC" on page 33, for using the software, see "Software User's Guide (PDF Manual)". You can also change the content and printing format. Select the template
You can find more detailed instructions on creating labels in the next chapter.
STEP STEP Creating and printing a label without using your computer
Before using the printer
This printer has eight built-in templates for your convenience, you may select the template you want from these templates by scrolling up or down ( / ) and then press the Print button. You may also download additional templates created in P-touch Editor 4.2.This is for PC only and not available for Mac.
Using only this printer (No PC)
Printing labels with label numbers: Menu 5/12
Set the unit of measure (inch or mm): Menu 11/12
Adjusting the contrast of LCD: Menu 12/12
Locking the Menu button
Uploading templates / messages from your computer
Connecting to your PC Page 24
Maintenance and Troubleshooting
Editing a template: Menu 1/12
STEP2 Creating and printing a label without using your computer
1 Creating a label After deciding the type of label you want to create you need to choose a suitable DK Roll (See "Installing the DK Roll" on page 19.)
1.Selecting a template Select the template for the label you want to create, from one of the eight built-in templates. It is also possible to create templates with your own PC. For details, see the "Software User's Guide (PDF Manual)".
Press the ON/OFF button ( ) to turn on the power. The Time Display mode is displayed.
Select a template by scrolling up or down with the arrow button ( / ) and then press the OK button.
12:34 [P01] 20/07/2005
[P07]Msg+D+T When selecting a template which includes a particular message (Msg), select the message and then press the OK button. The selected template is chosen, and the screen returns to the Time Display mode. For details on available templates, see "Types of templates" below.
Types of templates Name of template
Sample of print outs
Received 20/07/2005 12:34
Sample of print outs
When a template is downloaded from a PC, the screen is displayed as shown below. • [D01] Sample1 • [D02] Sample2
Printing only one label
Specifying the number of copies to be printed
Press and hold down the Print button (
The screen shown on the right is displayed. The number of copies will increase for as long as the print button is pressed.
When the number of copies (1 to 999) that you want to print is displayed, release the Print button ( ) immediately. The number of copies displayed when releasing the Print button ( ) will be printed.
The contents of the template are printed. For a preset template, the content of the label is automatically adjusted for the size of the DK Roll. The machine will display an error if the content does not fit into the print area even when the font size is at minimum.
12:34 [P07] 20/07/2005
Using only this printer (No PC)
Connecting to your PC
It is also possible to select the number of copies to be printed from the menu. see "Specifying the number of copies: Menu 4/12" on page 27.
Maintenance and Troubleshooting
STEP2 Creating and printing a label without using your computer
2 Other convenient functions You can easily customize many functions of your machine, for example you can edit the contents of the built in templates.
Editing a template: Menu 1/12 By editing a selected template, it is possible to change the label to your own format. The editable content varies depending on the selected template. The following explains an example when selecting template "[P07]Msg+D+T".
Press the up or down arrow button ( / )until [P07] is shown on the display, then press the OK button twice. Press the Menu button in the Time 12:34 [P07] Display mode. 20/07/2005 Menu Selection mode is displayed.
Select "Menu 1/12" by pressing the up or down arrow button ( / ) and then press the OK button.
Menu 1/12 Edit Template
Message selection mode is displayed.
Select the message by pressing the up or down arrow button ( / ) and then press the OK button.
Message [P07] Received
The message is selected, and then the date format selection mode is displayed.
Type of message • Received • Delivered By • Expires • Completed
• Inspected • Service Before • Date Installed • None
• Approved • Best Before • Next Test
You can also upload new messages from your computer. "None" can be selected only when using the template [P08].
Select the date format by pressing the up or down arrow button ( / ) and then press the OK button. The date format is selected, and then the time format selection mode is displayed.
Date [P07] 20/07/2005
Select the time format by pressing the up or down arrow button ( / ) and then press the OK button.
Time [P07] 12:34 (24)
The time format is selected, and then the font selection mode is displayed.
The setting is saved and the screen returns to the Time Display mode.
Changing the date used for templates: Menu 2/12 For the date printed on your template you can add or subtract from the current date, or you can fix it to a specific date. This can be useful if you need to print best before labels for food, for example. • Your machine will still display the current date when in Time Display mode. • The values you can change may vary depending on the template content. The following explains an example when selecting the template "[P01]Date".
Press the up or down arrow button ( / )until [P01] is shown on the display, then press the OK button. Press the Menu button in the Time Display mode. Menu Selection mode is displayed.
Select "Menu 2/12" by pressing the up or down arrow button ( / ) and then press the OK button.
Menu 2/12 Date/Time Incr
The Date addition selection mode is displayed.
Date [P01] (+);Years :000
: Addition (adds the specified value to the current date.) : Subtraction (reduces the specified value from the current date.) : Fix (specifies the arbitrary date.)
When selecting addition or subtraction
Using only this printer (No PC)
Before using the printer
Font [P07] L.Gothic Bold
Connecting to your PC
STEP Select the font by pressing the up or down arrow button ( / ) and then press the OK button.
Maintenance and Troubleshooting
STEP2 Creating and printing a label without using your computer
When (+)/(-) has been selected press the up or down arrow button ( / ) to choose either Years, Months, Weeks, Days, Hours or Minutes and then press the OK button.
Select a value between 000 and 999 by pressing the up or down arrow button ( / ) and then press the OK button.
Date [P01] (+);Months :000
Date [P01] (+);Months :003
• The setting is saved and the screen returns to the Time Display mode.
• If you set an addition or subtraction to the current date, or if you fix the date, a " " will be displayed when in the Time Display mode.
12:34 [P01] 20/07/2005
When selecting a fixed date:
Set the year, month and day by pressing the up or down arrow button ( / ) and then press the OK button.
Date [P01] Set;2006/01/20
• The setting is saved and the screen returns to the Time Display mode.
• If you set an addition (+) or subtraction (-) to the current date, or if you fix the date, a " " will be displayed when in the Time Display mode.
12:34 [P01] 20/07/2005
When you want to use the current time for printing, select addition (+) or subtraction (-) and reset all the values back to "000".
Preview the label content before printing: Menu 3/12 You can check your label content before printing by using the preview function.
Press the Menu button in the Time Display mode.
Select "Menu 3/12" by pressing the up or down arrow button ( / ) and then press the OK button.
Menu Selection mode is displayed.
• The label content will scroll from right to left on the first line of the display.
• The second line will show the size of DK Roll
installed • When the display is completed, the screen returns to the Time Display mode.
Received 17mm X 87mm
Select "Menu 4/12" by pressing the up or down arrow button ( / ) and then press the OK button.
Select the number of copies to print between 1 and 999 by pressing the up or down arrow button ( / ) and then press the OK button.
Specifying the number of copies: Menu 4/12 Menu Selection mode is displayed.
The specified number of copies are printed, and the screen returns to the Time Display mode.
Printing labels with label numbers: Menu 5/12 When you choose a template that includes numbering you need to enter the starting number and how much you want that number to increase each time you print the label. For details on downloaded templates, see the "Software User's Guide (PDF Manual)".
Press the up or down arrow button ( / ) until [P08] is shown on the display, then press the OK button twice. Press the Menu button in the Time Display mode. Menu Selection mode is displayed.
STEP Select the first label number (000 to 999) by pressing the up or down arrow button ( / ) and then press the OK button.
Connecting to your PC Select "Menu 5/12" by pressing the up or down arrow button ( / ) and then press the OK button.
STEP If you hold down or the value increases or decreases in units of 10.
Select the number of labels to print (1 to 999) by pressing the up or down arrow button ( / ) and then press the OK button.
The label is printed for the specified number of times, and the screen returns to the Time Display mode.
Maintenance and Troubleshooting
Using only this printer (No PC)
STEP2 Creating and printing a label without using your computer
Printing a list of templates: Menu 6/12 It is possible to print a sample of every template (including downloaded templates) for reference. For details on downloaded templates, see "Software User's Guide (PDF Manual)". Choose a DK tape that print labels up to 62mm in width. If the DK label is too narrow the machine will indicate an error. See the back of this User Guide for DK tapes.
Press the Menu button in the Time Display mode.
Select "Menu 6/12" by pressing the up or down arrow button ( / ) and then press the OK button.
Press the OK button or the Print button ( ).
Menu Selection mode is displayed.
The list of templates is printed and the screen returns to the Time Display mode.
Menu 6/12 List Print
OK to Print All Templates?
Select "Menu 7/12" by pressing the up or down arrow button ( / ) and then press the OK button.
Menu 7/12 Set Date/Time
Set the clock by pressing the up or down arrow button ( / ) and press the OK button.
Menu Selection mode is displayed.
Adjust the Year(YY), Month(MM), Day(DD), Hours(hh) and Minute(mm) by pressing the up
) and then press the OK button.
or down arrow button (
When you have set the clock the screen will return to the Time Display mode. If the time and date has not been kept after the power cord has been removed, replace the battery. As the battery is no longer holding a charge and the clock will need to be reset upon installation of a new battery.
Setting Daylight Saving Time: Menu 8/12 Adjust the internal clock by one hour by turning Daylight Savings Time ON.
Press the Menu button in the Time Display mode. Menu Selection mode is displayed.
STEP Select "Menu 8/12" by pressing the up or down arrow button ( / ) and then press the OK button.
Menu 8/12 DaylightSavings
Select "ON" by pressing the up or down arrow button ( / ) and then press the OK button.
ON The setting is saved and the screen returns to the Time Display mode.
Select "Menu 9/12" by pressing the up or down arrow button ( / ) and then press the OK button.
Select "ON" by pressing the up or down arrow button ( / ) and then press the OK button.
ON Menu Selection mode is displayed.
The setting is saved and the screen returns to the Time Display mode.
Using only this printer (No PC)
If you turn on the auto cut function your printer will automatically cut each label after it prints them.
Maintenance and Troubleshooting
STEP2 Creating and printing a label without using your computer
Select "Menu 10/12" by pressing the up or down arrow button ( / ) and then press the OK button.
Select the language by pressing the up or down arrow button ( / ) and then press the OK button.
English - UK Menu Selection mode is displayed.
The setting is saved and the screen returns to the Time Display mode.
Set the unit of measure (inch or mm): Menu 11/12 The default unit setting for English-US is “inch”. For all other Languages the default setting is “mm”.
Press the Menu button in the Time Display mode.
Select "Menu 11/12" by pressing the up or down arrow button ( / ) and then press the OK button.
Select the unit by pressing the up or down arrow button ( / ) and then press the OK button.
Menu Selection mode is displayed.
The setting is saved and the screen returns to the Time Display mode.
Adjusting the contrast of LCD: Menu 12/12
Press the Menu button in the Time Display mode.
Select "Menu 12/12" by pressing the up or down arrow button ( / ) and then press the OK button.
Menu 12/12 LCD Contrast
Select the contrast by pressing the up or down arrow button ( / ) and then press the OK button.
Menu Selection mode is displayed.
Uploading templates / messages from your computer You can upload templates or message content you create in P-touch editor 4.2 to your printer by using the P-touch Transfer Manager.
This is for PC only. Not available for Mac.
Concerning the download of message It is possible to add the item selected for Message to the main unit using P-touch Transfer Manager. It will be convenient to set the name or company name. For details, refer to Î"Software User's Guide (PDF Manual)".
in the Time Display mode as shown on the right.
• When pressing the Menu button for more than one second again, the Menu button
12:34 [P07] 20/07/2005
Connecting to your PC
• When the Menu button is locked, " " is displayed
Maintenance and Troubleshooting
You can prevent accidental changes to templates by locking the menu button.
Using only this printer (No PC)
Locking the Menu button Press the Menu button for more than one second in Time Display mode.
Before using the printer
The setting is saved and the screen returns to the Time Display mode.
STEP2 Creating and printing a label without using your computer
STEP STEP By using the software included with this printer, you can create a variety of labels quickly and easily using your personal computer. For details on the software included with this printer and additional hardware/ software requirements you may need, see the back of this User Guide and the "Software User's Guide (PDF Manual)".
1 For Windows 1. Software description
2. Notes on installation
Using only this printer (No PC)
Connecting the printer to
your PC Before using the printer
2. Notes on installation
Connecting to your PC
STEP Maintenance and Troubleshooting
STEP3 Connecting the printer to your PC
1 For Windows The software included with your printer is compatible with the following operating systems. Microsoft® Windows® 98 SE/Me/2000 Professional/XP For details on software, See the "Software User's Guide (PDF Manual)".
1. Software description The CD-ROM included with this printer contains the following software and printer driver.
P-touch Editor 4.2 You can create various types of labels such as address labels and CD/DVD labels. It is also possible to link previously created databases (database function) and to manage information such as names and addresses (label list function). The following tools will also be installed. • P-touch Transfer Manager 1.2 The template data and image data created by exporting the label created by P-touch Editor can be transferred to the printer. The data transferred to the printer can be printed by the printer only as a downloaded template. The text which will be used as the Message of the preset template can be transferred as well. • P-touch Library 1.0 Labels created by P-touch Editor can be printed again quickly and easily. • P-touch 4.2 Add-In Utility By using the Add-In icon set for Microsoft® Word 97/2000/2002/2003, Microsoft® Outlook® 2000/2002/2003, Microsoft® Excel 97/2000/2002/2003, it is possible to create a label using data from these applications. • P-touch Backup Manager 1.2 Data can be freely moved between this printer and a PC. Data can be safely stored (backed-up) as an added safety measure.
P-touch Address Book 1.0 Lets you easily manage your addresses for printing address labels. You can import contact information from Microsoft® Outlook®.
Printer Driver Lets you print from your PC.
Software User's Guide (PDF Manual) Gives you instructions for using the software included with your machine. It can be referenced by using Adobe® Acrobat® Reader® or Adobe® Reader®. It is also possible to reference it directly from the CD-ROM.
Start up the PC and put the CD-ROM into the CD-ROM drive.
Click "Standard Installation".
QL-series Installer starts up and the P-touch Setup screen is displayed. • It may take a short time to display the screen. • If it does not start up automatically, double click the "Setup.exe" icon on the CD-ROM.
The preparation for installing the software starts and the License Agreement screen is displayed. Each button selects the following operations. 1 Standard Installation P-touch Editor 4.2, P-touch Address Book 1.0, Printer Driver, and User's Guide are all installed.
2 Custom Installation P-touch Editor 4.2, P-touch Address Book 1.0, Printer Driver, and User's Guide can be installed individually. 3 Show User's Guide Software User's Guide (PDF Manual) can be viewed without actually installing it. 4 Install Acrobat Reader "Adobe® Acrobat® Reader®" can be installed so that you can view the Software User's Guide (PDF Manual). Adobe® Acrobat® Reader® 5.1 will be installed. If you have a later version already installed you do not have to install it.
Before using the printer STEP
Using only this printer (No PC)
This section explains how to install P-touch Editor 4.2, P-touch Address Book 1.0, Printer Driver, and the Software User's Guide. The procedure for installing them varies depending on the OS of your PC. The installation example given is for Windows XP.
already connected to a PC prior to the software installation, remove the USB plug from the PC and wait for the software prompt. • When installing on Windows 2000/XP, make sure you are logged in with administrator rights. • Make sure that you close all applications before installing the software, so that the Add-Ins included with the software can be installed.
Connecting to your PC
• Do not connect this printer to a PC until you are prompted to do so. If this printer is
Maintenance and Troubleshooting
2. Notes on installation
STEP3 Connecting the printer to your PC
Read the license agreement carefully. If you agree with the terms and conditions of the license agreement, click [Yes] to continue the installation. The Customer Information screen is displayed.
Input "User Name" and "Company Name", and click [Next]. Choose the Destination Location screen is displayed.
Check the locations where you want the installer to add the program shortcuts and click [Next].
Add shortcut screen is displayed. To instaIl to a different folder click [Browse] and select another folder.
The Start Copying Files screen is displayed.
Check the settings, and if they are set correctly, click [Next]. • It may take some time to display this screen. • If it is not set correctly, click [Back] and set it again.
Before using the printer
The Add-In settings screen is displayed.
Check the Microsoft® Office® application that want to the Add-In to work with, and click [Next]. Make sure that you have closed all Microsoft® Office® applications. For details on Add-In setting, See the "Software User's Guide (PDF Manual)".
The Driver Setup (Brother P-touch) screen is displayed.
When the message "Connect P-touch, and then turn it on" is displayed in the set-up screen, connect the USB cable and power cord to the printer. Remove the caution label from over the USB port of the printer, and then connect the USB cable.
Using only this printer (No PC)
the USB cable to the USB port of the PC. 10 Connect Press the ON/OFF button ( ) of the printer to turn the power on. When the PC recognizes the printer and the installation of the driver is completed, the User Registration screen is displayed. If you are using a USB hub and your PC has problems recognizing the printer, try connecting the printer directly to your PC.
Maintenance and Troubleshooting
Connecting to your PC
STEP3 Connecting the printer to your PC
if you want to register your printer 11 Select and then [Next]. • If you select "Yes, display the page", you will be
directed to the online user registration page. After user registration, continue with the installation (registration is recommended). • When selecting "No, do not display the page", the installation will continue.
[Finish]. 12 Click The installation of the software is now completed.
When the installation is completed, the message which prompts you to reboot the PC may be displayed. In this case, select "Restart" and click [Finish].
up the installed software. 13 Starting • When starting P-touch Editor, click [Start]-[All Programs (Programs)]-[Brother Ptouch]-[P-touch Editor 4.2].
• When starting P-touch Address Book, click [Start] - [All Programs (Programs)] [Brother P-touch] - [P-touch Address Book 1.0].
For details on software, See the "Software User's Guide (PDF Manual)". The Software User's Guide (PDF Manual) can be displayed by clicking [Start]-[ALL Programs (Programs)]-[Brother P-Touch]-[Manuals]-[QL-Series User's Guide (English)].
You will need to install the software from the included CD-ROM to use the printer with your Mac®. The software is available for the following OS’s. Mac OS® X 10.1 ~ 10.4.1 For details on software, See the "Software User's Guide (PDF Manual)".
1. Software description The CD-ROM included with the printer contains the following software and printer driver.
P-touch Editor 3.2 You can create various labels such as address labels and CD/DVD labels.
Fonts A selection of English fonts.
Auto Format Templates
Using only this printer (No PC)
A selection of label template layouts for use with P-touch Editor 3.2.
2. Notes on installation • Until the installation of the printer driver is completed, do not connect the printer to the Mac®.
If it has been connected to the
• When installing, log in as the administrator.
pull out the USB cable from the
Lets you print from your Mac®.
Connecting to your PC A selection of illustrations for use with P-touch Editor 3.2.
Maintenance and Troubleshooting
STEP3 Connecting the printer to your PC
3. Software installation This section explains how to install the P-touch Editor 3.2, Fonts, Auto Format Templates, and Clip Art as a whole, and to install the printer driver and set it for the printer. The procedure for installing this varies depending on the OS version of your Mac®. This is an example of Mac OS® X 10.3.9.
Start up your Mac®, and put the CD-ROM into the CD-ROM drive.
Check the content and click [Next].
The QL-Series screen is displayed. If it does not start up automatically, double click the QL-Series (CD-ROM) icon.
P-touch Editor 3.2 Installer starts up and the Introduction screen is displayed.
The Important Information screen is displayed.
Click [Next]. You can choose which programs are installed. Uncheck any programs that you do not want to install. Choose Alias Folder screen is displayed.
Select the location where you want to create the alias, and click [Next].
For other than Mac OS® X 10.1, do not select "In the Dock". The alias is not created in the doc, and the icon of doc may be changed back to the default. Pre-Installation Summary screen is displayed.
Before using the printer
Click [Install]. The installation starts.
Using only this printer (No PC)
click [QL-500 550 650TD Driver.pkg] in [Mac OS 10 Double X] folder. The Driver Installer starts up and the Driver Setup screen is displayed.
The software installation is now complete. Next, install the printer driver.
Connecting to your PC After the installation is completed and the screen shown on the right is displayed, click [Done].
Maintenance and Troubleshooting
STEP3 Connecting the printer to your PC
[Continue]. 11 Click The Important Information screen is displayed.
[Continue]. 12 Click The Software License Agreement screen is displayed.
the content and select "English", 13 Check then click [Continue]. The License agreement screen is displayed.
continuing the installation, click 14 When [Agree]. The Select a Destination screen is displayed.
the destination you want to 15 Select install, and click [Continue]. The Easy Install screen is displayed. Select the drive where the Mac OS® X is installed.
the drive where you want to 16 Select install the driver, and click [Install]. The screen in which the name and password of the administrator is now displayed.
STEP Before using the printer
the "Name" and the "Password" of 17 Input the administrator and click [OK]. The screen to check the installation is displayed.
continuing the installation, click 18 When [Continue Installation].
STEP Using only this printer (No PC)
The installation starts.
the installation is completed and 19 When the message "The software was
successfully installed" is displayed, click [Restart].
Your Mac® will restart. The installation of the printer driver is now complete.
STEP Power cord slot Power cord
Remove the caution label before connecting the USB cable. USB port USB cable
the USB cable to the USB port of the Mac . 21 Connect Press the ON/OFF button ( ) of the printer to turn on the power. ®
If you are using a USB hub and your Mac® has problems recognizing the printer, try connecting the printer directly to your Mac®.
Maintenance and Troubleshooting
rebooting, connect the USB 20 After cable and power cord to the
Connecting to your PC
STEP3 Connecting the printer to your PC
click the drive where Mac OS X is installed, and click in 22 Double order [Applications]-[Utility]-[Printer Setup Utility (Print Center)]. ®
The Printer List screen is displayed. When the screen shown on the right is displayed, click [Add].
23 Click [Add] (Add Printer).
the "QL-650TD" is added, and close 26 Check the Printer List screen. Now you can use the printer.
from the [Applications] folder - [P-touch
Editor 3.2] folder and the P-touch Editor will start. For details on software, See the "Software User's Guide (PDF Manual)". For Software User's Guide (PDF Manual), refer to the PDF file stored in "Manuals" folder of included CD-ROM.
STEP STEP This section of the guide explains how to properly maintain this printer so as to ensure many years of reliable service. This section also covers how to troubleshoot potential problems and how to read and understand error messages.
Label outlet maintenance
Replacing the cutter unit
Replacing the lithium clock battery
Error messages (what they mean)
STEP Main specifications
Maintenance and Troubleshooting
Potential types of problems
Connecting to your PC Print head maintenance
STEP Using only this printer (No PC)
Maintenance and Troubleshooting
Before using the printer
STEP4 Maintenance and Troubleshooting
1 Maintenance Maintenance of the printer needs only to be done when required. However, some environments will require that maintenance should be done more frequently (e.g. in dusty conditions).
Print head maintenance The DK Roll (thermal recording paper type) used with the printer is designed to clean the print head automatically. When the DK Roll passes the print head during printing and label feeding, the print head is cleaned.
Roller maintenance Clean the roller using the cleaning sheet (available separately). The printer contains only one cleaning sheet. When doing maintenance on the roller, be sure to use the cleaning sheet supplied exclusively for this printer. If using other cleaning sheets, the surface of the roller may be damaged and may cause a malfunction.
Turn OFF the power to the printer.
Hold the DK Roll compartment cover at the sides near the front of the printer and firmly lift up to open the cover.
Pull up the roll release lever and remove the DK Roll. Be sure to remove the DK Roll before cleaning the roller. The roller cleaning function will not operate correctly if the DK Roll is not removed.
Insert edge (A) of the cleaning sheet into the printing unit and guide it out to just in front of the cutter. • Do not remove part (A) of the cleaning sheet. • The printed side of the cleaning sheet should be facing upwards.
STEP After inserting the cleaning sheet into the printing unit, push down the roll release lever and remove the part B of the cleaning sheet.
Close the DK Roll cover and turn ON the power to the printer.
Press the Feed button ( second.
Label outlet maintenance When glue is attached to the label outlet (metallic plate part and resin guide part) and the printer damages the label, pull out the power plug from the outlet and clean the label outlet with a cloth dipped into ethanol or isopropyl alcohol. It is recommended to clean the label outlet when replacing the cutter unit.
The roller rotates for 100 mm. The adhesive face of the cleaning sheet removes any stains or dust on the roller. • If you do not press the Feed button for more than one second, the roller rotates for only 8 mm. • Dispose of the cleaning sheet after use.
Connecting to your PC
Using only this printer (No PC)
Maintenance and Troubleshooting
STEP4 Maintenance and Troubleshooting
Replacing the cutter unit Eventually the cutting blade on the cutter unit will become dull (blunt) and need to be replaced. At the appropriate time, purchase a new replacement cutter unit and install it according to the following procedure. For purchasing a replacement cutter unit, See the back of this User Guide.
Check that the cutter unit is located at the home position.
Turn OFF the power to the printer and pull out the power cord from the wall outlet.
Open the DK Roll cover and pull the roll release lever to the up position. Remove the DK Roll.
Using a cross-head screwdriver, loosen the screw which holds the cutter blade unit inplace. The screw securing the cutter unit should not be completely removed. Simply loosen it to remove the cutter unit from the printer.
Grip the tab and lift out the cutter unit.
Set the new cutter unit in the correct position.
Take care not to touch the blade of the cutter.
Once set in the correct position, tighten the screw which holds the cutting blade unit in place.
STEP For details, See "Installing the DK Roll" on page 16.
Replacing the lithium clock battery A lithium battery is supplied in order to maintain the settings for the internal clock when the printer unit is not plugged in to a normal power supply. If the clock settings need to be reset every time the printer unit is unplugged from its normal power source, then the battery must be replaced. For the replacement lithium battery, purchase CR2032 (recommended manufacturer: Hitachi Maxell, Ltd., FDK Corporation, Matsushita Electric Industrial Co.,Ltd., Sony Corporation, Toshiba Corporation and VARTA Microbattery Inc.).
Turn OFF the power to the printer and pull the power cord out of the outlet.
Open the DK Roll cover and pull up the roll release lever to the up position and remove the DK Roll.
adhesive cellophane tape or similar material. to prevent it from short-circuiting. • It is recommended to replace the battery every two years.
Adhesive cellophane tape etc.
applicable federal, state and local regulations.
• When storing or discarding the battery, wrap it with
Example of grounding of battery
Connecting to your PC
• Use only the authorized battery for the printer. • Dispose of the used battery in accordance with all
STEP Using only this printer (No PC)
Set the DK Roll and close the DK Roll cover.
Maintenance and Troubleshooting
STEP4 Maintenance and Troubleshooting
Turn the mark (A) on cover to mark (B) on the printer using a coin and remove the battery cover. When turning the battery cover, do not rotate it past the position of on the printer, as this may cause a malfunction.
As shown below, press C part of battery and remove the battery.
Install the new battery, taking care to ensure the correct polarity of the battery.
Refit the battery cover matching mark (A) on the cover and mark (B) on the printer. Turn the mark (A) on the cover to mark (D) on the printer using a coin to lock the cover.
By pressing C part of battery, the battery lifts up, so it can be removed easily.
When turning the battery cover, do not rotate it past the position of on the printer, it may cause a malfunction.
Set the DK Roll and close the DK Roll cover. For details, See "Installing the DK Roll" on page 16.
2 Troubleshooting If problems occur while using this printer, the following may help you to solve the problems:
Potential types of problems
STEP Solution • Is the USB cable disconnected?
Check the USB cable is connected properly.
• Is the DK Roll properly set?
Check the roll cover is closed properly.
• Is the power cord connected properly?
Check the power cord is connected properly. If it is connected properly, try to connect it to another outlet. * If the problem is not resolved after trying these solutions, contact your local distributor or Brother Call Center.
• For details, See "Manual operation button" on page 15. • Does a system error (the LED turns off after blinking 10 times) • LED lamp is blinking
occur? Turn OFF the power to the printer wait 30 seconds and then turn it ON again. If the problem is not resolved after trying this solution, contact your local distributor or Brother Call Center.
• Is the print head or roller damaged or stained? • The print
transmission error is displayed on PC
stops when unplugging the power cord
The print head is cleaned when using the DK Roll (thermal recording paper), however, dust or stains from the roller may collect on the print head. In this case, clean the roller. For details, See "Roller maintenance" on page 46.
• Is the correct port selected?
Check that the correct port is selected from [print to the port below] in printer property dialog box.
• Is the battery protection sheet removed? Remove the battery protection sheet.
• Is the battery installed?
Put a new battery in the machine.
• The battery has run out of power. Replace it with a new battery.
Using only this printer (No PC)
printer at the same time? Connect only one cable which is used to communicate with the printer.
• Are both the USB cable and RS-232C cables connected to the
Connecting to your PC
If it is not set properly, remove the DK Roll and set it again.
• Is the DK Roll used up? • Is the DK Roll cover open?
Maintenance and Troubleshooting
STEP4 Maintenance and Troubleshooting
Problem • The label gets
Solution • Is the cutter blade getting dull (blunt)?
jammed around the cutter unit • The label is not ejected properly after printing
Does the cutter error occur frequently? Replace the cutter unit. For details, See "Replacing the cutter unit" on page 48. • Have foreign objects or dust got onto the roller? Clean the roller using the cleaning sheet. For details, See "Roller maintenance" on page 46. • Is the label outlet stained? Remove stains from the label outlet. For details, See "Label outlet maintenance" on page 47.
• Is Microsoft® Outlook® running?
P-touch Add-In is not displayed on Microsoft® Word
Have you selected Microsoft® Word as your email editor? Due to limitations of the program, the Add-In of Microsoft® Word® is unable to be used with above settings. Quit Microsoft® Outlook®, and restart Microsoft® Word.
Error messages (what they mean) Error message
A system error has occurred.
Contact your service representative.
The DK Roll cover is open.
Close the DK Roll cover and repeat the operation.
The cutter is not located at the home position.
Turn off the printer, wait 30 seconds and then turn the printer on again. If the problem cannot be corrected, contact your service representative.
Paper Cannot be Fed!
The DK Roll is misfeeding or has run out.
Set the DK Roll properly again. If the DK Tape has run out, fit a new roll.
The DK roll has run out.
Set a new DK Label Roll.
Please Insert Label Roll!
Printing or cutting is operated without setting DK Roll.
Please Insert *****!
The printing is being operated without setting DK Roll or without setting the DK Roll of the correct size.
Make sure you have set the correct size DK Roll for the template or label layout you are trying to print.
List Print is applicable for 62 mm continuous length roll.
No Setting Applicable Data!
When selecting the template which does not include the date and time settings, it is not possible to set addition or subtraction of date and time.
Select the template which includes date and time object and then set it.
No Numbering Applicable Data!
When selecting the template which does not include the numbering object, the numbering printing cannot be operated.
Select the template which includes the numbering object.
An error has occurred when receiving data from your computer.
Check that the cable is properly connected and ensure the power is turned on. Then repeat the operation.
No Editing Applicable Data!
The selected template does not include items for which it is possible to change the settings.
Unable to change the settings.
The data which is about to print does not fit the label size.
Select bigger label size or modify its contents and settings.
Turn the printer OFF by pressing the ON/OFF button. Hold the Up arrow button ( ) and the Feed button ( ) while pressing the ON/ OFF button. Release all the buttons when the display shows “OK to initialize ?” then press the OK button. All downloaded data and setting transferred from the PC are cleared. The printer is reset. The clock and date settings are not cleared with this action.
Before using the printer Using only this printer (No PC) STEP
clear the printer settings and the data transferred
from the PC Solution
Reset the Printer • I would like to
Connecting to your PC Transmission Error!
Maintenance and Troubleshooting
STEP4 Maintenance and Troubleshooting
Main specifications Product specifications Item
Specifications LED lamp (green), LCD (16 digits × 2 lines)
Thermal recording type
Max. 90 mm/second, 56 labels/minute (address label)
1.3 kg (excluding DK Roll)
Disk space more than 70 MB*3
Disk space more than 100 MB*3
Graphics card SVGA, High colour or greater
Operating temperature
10°C to 35°C Operating humidity
20% to 80% (no condensation)
*1 It is necessary to install the OS into the PCs which are recommended by Microsoft®. *2 RS-232C interface is required only when using ESC/P command. *3 Required available space when installing the software with all of the options.
Small Address Labels
Round Paper Labels 12mm
Round Paper Labels 24mm
White Continuous Length Paper Tape 12mm
White Continuous Length Paper Tape 29mm
White Continuous Length Paper Tape 62mm
White Continuous Length Film Tape 29mm
White Continuous Length Film Tape 62mm
Yellow Continuous Length Film Tape 62mm
Clear Continuous Length Film Tape 62mm
White Continuous Length Removable Paper Tape 62mm
Yellow Continuous Length Removable Paper Tape 62mm
QL Cutter Unit (2x Piece)
QL Cleaning Sheets (10x Sheets)
Using only this printer (No PC)
Large Address Labels
Connecting to your PC Below is a complete listing of the consumables for the QL-650TD STEP
Maintenance and Troubleshooting
Font [P07] L.Gothic Bold
12:34 [P07] 2005/07/20
Date [P07] Déf;20/07/2005
Date [P07] 20/07/2005
Date [P07] 20/07/2005
Date [P01] (+);Ans :000
Sélectionnez une valeur comprise entre 000 et 999 en appuyant sur le bouton fléché haut ou bas ( / ), puis appuyez sur OK.
Date [P01] (+);Mois :000
Date [P01] (+);Mois :003
• Le réglage est enregistré, et l’écran revient au mode d'Affichage de l’heure. • Lorsque vous ajoutez ou retranchez une valeur à la date, " " s’affiche en mode Affichage de l’heure.
Date [P01] Déf;2006/01/20
[Printer Setup Utility (Print Center)].
Etiquettes multi-usages
© 2005 Brother Industries Ltd.
Utility (Print Center)].
DEUTSCH Printed in China LB6428001
