HEM-850IXBK - Coffee maker Heinner - Free user manual and instructions

Product type	Espresso maker
Model	HEM-850IXBK
Brand	Heinner
Capacity (water tank)	1.5 L
Power	850 W
Voltage	220-240 V ~ 50/60 Hz
Dimensions (approx.)	30 cm (W) x 25 cm (D) x 35 cm (H)
Weight (approx.)	4 kg
Functions	Espresso, cappuccino, steam frothing
Controls	Power button, Coffee button, Steam button, Steam control knob
Components	Water tank, metal funnel, steel mesh, measuring spoon, drip tray, froth nozzle, steam wand
Safety features	Automatic power-off after 25 minutes, grounded plug, overheat protection
Cleaning & maintenance	Descaling every 2-3 months with citric acid or descaler
Materials	Stainless steel (funnel, mesh), plastic (body), glass (water tank)
Recommended coffee grind	Thick grind (espresso), not fine powder
Package contents	Espresso maker, user manual, warranty card
Warranty	As per local regulations (standard manufacturer warranty)

Frequently Asked Questions - HEM-850IXBK Heinner

How do I make espresso with the HEM-850IXBK?

First, fill the water tank and preheat the machine. Add ground coffee into the steel mesh and tamp it down. Insert the metal funnel into the appliance, place a cup, and press the Coffee button. Stop when desired amount is reached.

How do I make cappuccino?

Prepare espresso first. Then press the Steam button. Once the steam indicator lights, turn the steam control knob slowly anticlockwise. Insert the froth nozzle into cold milk and move the jug up and down until frothy. Pour over espresso.

Why is there no steam for frothing?

Ensure the steam indicator is illuminated before using steam. Use a narrow, tall container and whole or half-skimmed milk. Skimmed milk does not froth well.

How often should I descale the coffee maker?

Descale every 2-3 months using a household descaler or a mixture of water and citric acid (100:3 ratio). Follow the descaling procedure in the manual.

Why does water leak from the bottom?

Check if the drip tray is full and needs emptying. If not, the appliance may be malfunctioning; contact authorized service.

What type of coffee grind should I use?

Use a thick grind specifically for espresso makers. Fine coffee powder can block the funnel and cause pressure issues.

Does the coffee maker have an automatic shut-off?

Yes, it automatically powers off after 25 minutes of inactivity. Press the Power button to restart.

How do I clean the coffee maker before first use?

Fill the water tank, insert the funnel without coffee, and run the preheating cycle with water. Discard the water and rinse components.

Why does the coffee taste acidic?

It may be due to incomplete descaling or stale coffee. Clean the machine thoroughly and use fresh coffee stored in a cool, dry place.

Can I use the coffee maker without the funnel?

No, the metal funnel must be properly installed and locked for safe operation. Without it, pressure will not build correctly.

USER MANUAL HEM-850IXBK Heinner

Exterior view of a modern espresso machine (no visible text or symbols)

• Espressor
• Capacitate: 1,5 L
• Putere: 850W

Exterior view of a modern espresso machine (no visible text or symbols)

• Espresso maker
• Capacity: 1.5 L
• Power: 850W

Thank you for purchasing this product!

I. INTRODUCTION

Before using the appliance, please read carefully this instruction manual and keep it for future reference.

This instruction manual is designed to provide you with all required instructions related to the installation, use and maintenance of the appliance.

In order to operate the unit correctly and safety, please read this instruction manual carefully before installation and usage.

II. CONTENT OF YOUR PACKAGE

i

Espresso maker
User manual
Warranty card

WARNINGS ON HOW TO USE THE ESPRESSO MAKER:

1. Please note it is very important to use thick grinded coffee (especially used for espresso makers) and not typical coffee powder. If it is used coffee powder, the coffee will block the funnel and the process of releasing the pressure will be affected and it may cause some problems, such as “spraying out” the residues and noisy sound when removing the funnel. Also, the taste of the beverage will not be the best one.
2. After the appliance stops pouring the coffee, please do not remove immediately the funnel and wait for a couple of seconds (around one minute) until the whole pressure inside is released, otherwise the coffee powder residue will be "sprayed out" in a violent way that can be very disturbing. The effect of explosion will occur.
3. Make sure that the funnel is correctly installed, otherwise the pressure will be released during operation. The effect of explosion will be the same as above-mentioned.

III. SAFETY PRECAUTIONS

Before using the electrical appliance, the following basic precautions should always be followed including the following:

1. Read all instructions.
2. Before using check that the voltage of wall outlet corresponds to rated voltage marked on the rating plate.
3. This appliance has been incorporated with a grounded plug. Please ensure the wall outlet in your house is well earthed.
4. To protect against fire, electric shock and injury to persons do not immerse cord, plug in water or other liquid.
5. Remove plug from wall outlet before cleaning and when not in use. Allow appliance cool down completely before taking off, attaching components or before cleaning.
6. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or is dropped or damaged in any manner, return appliance to the nearest authorized service facility for examination, repair or electrical or mechanical adjustment.
7. The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.
8. Place appliance on flat surface or table, do not hang power cord over the edge of table or counter.
9. Ensure power cord do not touch hot surface of appliance.
10. Do not place the coffee maker on hot surface or beside fire in order to avoid being damaged.
11. To disconnect, remove plug from wall outlet. Always hold the plug. But never pull the cord.
12. Do not use appliance for other than intended use and place it in a dry environment.
13. Close supervision is necessary when your appliance is being used near children.
14. Be careful not to get burned by the steam.
15. Do not touch the hot surface of appliance. Use handle or knobs.
16. Do not let the coffee maker operate without water.
17. Do not remove the metal funnel when appliance is brewing coffee or when releasing steam.
18. Connect plug to wall outlet before using and turn any switch off before plug is removed from wall outlet.

19. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.

20. Children should be supervised to ensure that they do not play with the appliance.

21. Operating or storing environment temperature shall be more than 0°C.
22. This appliance is intended to be used in household only.
23. Do not use outdoors.
24. Save these instructions.
25. If you do not use the product for a long time, you need to turn on the power and then release steam for 3 minutes before leaving this product.

IV. PRODUCT DESCRIPTION

A. Coffee button	B. Steam button	C. Power button
D. Steam control knob	E. Water tank cover	F. Water tank
G. Top cover	H. Steam wand	I. Froth nozzle
J. Main body	K. Removable cup shelf	L. Steel mesh
M. Metal funnel	N. Drip tray	O. Metal funnel handle
P. Measuring spoon	Q. Steam conduit handle	R. Float cover

V. USING INSTRUCTION

BEFORE THE FIRST USE

To ensure the first cup of coffee tastes excellent, you should rinse the coffee maker with warm water as following:

1. Open water tank cover, fill water into water tank, water level should not exceed the "MAX" mark in water tank. Then replace the water tank cover.
   Note: the appliance is supplied with a detachable water tank for easy cleaning, you can fill water tank with water first, and then attach water tank into the appliance.
2. Set steel mesh into metal funnel (no coffee in steel mesh), make sure the tube on the funnel aligns with groove in the appliance, then insert the funnel into the appliance from the "INSERT" position, and fix them into coffee maker firmly by turning it anticlockwise until it is at the "LOCK" position.
3. Place a jug on removable cup shelf. Make sure steam control knob is on the OFF position.
4. Connect to power source, press power button, power indicator is illuminated red.
5. Press Coffee button, the unit will pump water, when there is water flowing out, press Coffee button to stop pumping water, press Steam button and wait for a moment, the appliance begins to preheat until Coffee button indicator is illuminated, it shows the preheating is finished. Press Coffee button and water will flow out.
6. After water does not drop out anymore, pour out water in each container then clean them thoroughly, now the appliance is ready for making coffee.

Note: There may be noise when pumping water for the first time, it is normal that the appliance is releasing the air inside. After about 20s, the noise will disappear.

PREHEATING

To make a cup of good hot Espresso coffee, we recommend you should preheat the appliance before making coffee, including metal funnel, steel mesh and cup, so that the coffee flavour can not be influenced by cold parts.

1. Remove detachable water tank and open water tank cover to fill it with desired water, the water level should not exceed the "MAX" mark in the tank. Then replace water tank
2. Set steel mesh into metal funnel, make sure the tube on the funnel aligns with groove in the appliance, then insert the funnel into the appliance from the "INSERT" position, and fix them into coffee maker firmly by turning it anticlockwise until it is at the "LOCK" position.
3. Place an espresso cup on removable cup shelf.

4. Then connect appliance to power supply. Make sure steam control knob is on the OFF position.

5. Press power button, power indicator is illuminated red, press Coffee button, when there is water flowing out, press Coffee button again to stop pumping water immediately. The purpose of this step is to pump the water of water tank into boiler.

6. When Coffee button indicator is illuminated green, it indicates the preheating is finished.

MAKE ESPRESSO

1. Remove funnel by turning it clockwise. Add ground coffee into steel mesh with measuring spoon, a spoon of ground coffee powder can make about a cup of top-grade coffee, then press ground coffee powder tightly with the tamper.
2. Set steel mesh into metal funnel, make sure the tube on the funnel aligns with groove in the appliance, then insert the funnel into the appliance from the "INSERT" position, and fix them into coffee maker firmly by turning it anticlockwise until it is at the "LOCK" position.
3. Place a cup on removable cup shelf.
4. At the time Coffee button indicator is to be illuminated, if it is extinguished, wait for a moment, once it is illuminated again, press Coffee button, wait for a moment, there will be coffee flowing out.
5. Press Coffee button when desired coffee is obtained or the colour of coffee changes weak obviously, coffee maker stops working, if coffee button indicator is extinguished, wait for a moment, coffee button indicator will be illuminated again, you can continue to make coffee.
   WARNING: Do not leave the coffee maker unattended during making coffee, as you need operate manually sometimes!
6. After finish making coffee, take metal funnel out by turning it clockwise, then pour coffee residue out with steel mesh pressed by press bar.
7. Let them cool down completely, then rinse under running water.

MAKE CAPPUCINO/FROTHED MILK

You get a cup of cappuccino when you top up a cup of espresso with frothed milk.

Method:

1. Prepare espresso first with container big enough according to the part "MAKE ESPRESSO", make sure that steam control knob is at the OFF position.
2. Press Steam button, Coffee button indicator will be extinguished, wait until Steam button indicator is illuminated.

Note: During operation, Steam button indicator will cycle on and off to maintain desired temperature.

1. Fill a jug with about 150 ml of milk for each cappuccino to be prepared, you are recommended to use whole milk at refrigerator temperature (not hot!).

Note: In choosing the size of jug, it is recommended the diameter is not less than 70 ± 5^ , and bear in mind that the milk increases in volume by 2 times, make sure the height of jug is enough.

1. Turn steam control knob slowly anti-clockwise, steam will come out from frothing nozzle

Note: Never turn steam control button rapidly, as the steam will accumulate rapidly within short time which may increase a potential risk of explosion.

1. Insert frothing nozzle into the milk about two centimetre, froth milk in the way of moving vessel round up and down.

2. When the required result is reached, turn steam control knob to OFF position.

Note: Clean steam outlet with wet sponge immediately after steam stops producing but care not to hurt!

1. Pour the frothed milk into the espresso prepared, now the cappuccino is ready. Sweeten to taste and if desired, sprinkle the froth with a little cocoa powder.

2. Press Power button to cut off power. All indicators will be extinguished.

Note: If you want to make coffee immediately after making steam, coffee indicator will flas green for alarming upon pressing coffee button, at this time you should turn steam control knob to the ON position to pump hot water in order to let unit cool down.

AUTOMATIC POWER OFF FUNCTION

Once unit is energized, it will power off automatically after 25 minutes, if you want to continue to make coffee, need to press power button again to restart unit.

VI. CLEANING AND MAINTENANCE

1. To make sure your coffee maker operates efficiently, internal piping is clean and the flavor of coffee is optimal, you should clean away the mineral deposits left every 2-3 months.
2. Fill water tank with water and descaler to the MAX level (the proportion of water and descaler is 4:1, the detail refers to the instruction of descaler. Please use “household descaler”, you can use the citric acid (obtainable from chemist’s or drug stores) instead of the descaler (the one hundred parts of water and three parts of citric acid).
3. According to the preheating program, put the metal funnel (without coffee powder in it) and jug in place. Brew water as per "PREHEATING".
4. Press Power button, power indicator will be illuminated, press Coffee button, make sure steam control knob is in the Off position, when there is water flowing out, press Coffee button to stop pumping, and wait for a moment, the coffee maker begins to preheat
5. When Coffee button indicator is illuminated, it shows preheating is finished. Press Coffee button and make two cups of coffee (about 2oz). press Coffee button to stop pumping.
6. Press Steam button, Coffee button indicator will be extinguished, wait until Steam button indicator is illuminated. Make steam for 2min by turning steam control knob, then turn steam control knob to the OFF position to stop making steam. Press Power button to turn off the unit immediately, make the descaler deposit inside the unit at least 15 minutes.
7. Press Power button to restart unit, wait until Coffee button indicator will be illuminated, then press Coffee button to brew until no descaler is left.
8. Brew with tap water in the MAX level, repeat steps 4-6 for 3 times, then brew until no water is left in water tank.

VII. TROUBLE SHOOTING

Symptom	Cause	Corrections
The metal parts in the tank have rust.	Descaler is not recommended type. It may corrode the metal parts in the tank.	Use the descaler recommended by manufacturer.
Water leaks from the bottom of coffee maker.	There is much water in the drip tray.	Please clean the drip tray.
	The coffee maker is malfunction.	Please contact with the authorized service facility for repairing.
Water leaks out of outer side of filter.	There is some coffee powder on filter edge.	Get rid of them.
Acid (vinegar) taste exists in Espresso coffee.	No clean correctly after cleaning mineral deposits.	Clean coffee maker per the content in “before the first use” for several times.
	Coffee powder is stored in a hot, wet place for a long time. The coffee powder turns bad.	Please use fresh coffee powder, or store unused coffee powder in a cool, dry place. After opening a package of coffee powder, reseal it tightly and store it in a refrigerator to maintain its freshness.
Coffee maker cannot work any more.	Power outlet is not plugged well.	Plug the power cord into a wall outlet correctly, if the appliance still does not work, please contact with the authorized service facility for repairing.
Steam cannot froth.	The steam indicator is not illuminated.	Only after the steam indicator is illuminated, the steam can be used to froth.
	The container is too big or the shape does not fit.	Use high and narrow container.
	You have used skimmed milk	Use whole milk or half-skimmed milk

Do not take apart the appliance by yourself if the cause of failure is not found, you had better contact certified serving center.

Environment friendly disposal

You can help protect the environment!

Please remember to respect the local regulations: hand in the non-working electrical equipment's to an appropriate waste disposal center.

HEINNER is a registered trademark of Network One Distribution SRL. Other brands and product names are trademarks or registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from NETWORK ONE DISTRIBUTION.

Copyright © 2013 Network One Distribution. All rights reserved.

www.heinner.com, http://www.nod.ro

CE

This product is in conformity with norms and standards of European Community.

Importer: Network One Distribution

Str. Marcel Iancu, nr. 3-5, Bucharest, Romania

Tel: [phone], www.heinner.com, www.nod.ro

HEINNER

КАФЕМАШИНА ЗА ЕСПРЕСО

Модел: НЕМ-850IXВК

Exterior view of a modern espresso machine with control panel and side grilles (no visible text or symbols)

• Кафемашина за еспресо
• Капацитет: 1,5 Л
• Мощност: 850W

Exterior view of a modern espresso machine (no visible text or symbols)