HCM-800BK - Coffee maker Heinner - Free user manual and instructions
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| Product Type | Drip Coffee Maker |
| Model | HCM-800BK |
| Brand | Heinner |
| Dimensions (approx.) | 25 x 20 x 35 cm |
| Weight (approx.) | 1.5 kg |
| Power Supply | AC 220-240V, 50/60Hz |
| Power Consumption | 800 W |
| Water Tank Capacity | 1.25 L |
| Carafe Capacity | 10 cups (approx. 1.25 L) |
| Carafe Type | Glass carafe with lid and handle |
| Filter Type | Permanent mesh filter (included) or paper filters |
| Programmable Timer | Yes, 24-hour timer |
| Keep Warm Function | Yes, automatic keep warm for 2 hours |
| Auto Shut-Off | Yes, after 2 hours of inactivity |
| Anti-Drip System | Yes, allows pouring before brewing cycle ends |
| Water Level Indicator | Yes, external water window |
| Pause & Serve Function | Yes |
| Cleaning & Descaling | Descaling recommended every 3 months; clean with vinegar solution |
| Safety Features | Overheat protection, auto shut-off, boil-dry protection |
| Spare Parts Available | Carafe, filter basket, water tank, lid |
| Repairability | User-replaceable parts; service center available |
Frequently Asked Questions - HCM-800BK Heinner
How do I set the timer on the Heinner HCM-800BK coffee maker?
Press the PROG button, then use the HOUR and MIN buttons to set the desired time. Press PROG again to confirm. The clock must be set first.
Can I use paper filters in this coffee maker?
Yes, you can use standard cone-shaped #4 paper filters or the included permanent mesh filter.
Why is my coffee maker leaking water?
Check if the carafe is properly placed on the warming plate, or if the water tank lid is closed. Also ensure the anti-drip valve is not blocked.
How do I descale the coffee maker?
Fill the water tank with a mixture of equal parts water and white vinegar. Run a brew cycle without coffee. Repeat with fresh water to rinse. Descaling every 3 months is recommended.
The coffee is weak. How can I fix it?
Use a finer grind or add more coffee grounds. Also check that the filter basket is not overfilled and that the water temperature is adequate.
What does the 'auto shut-off' feature do?
The coffee maker automatically turns off 2 hours after brewing to save energy and prevent overheating. This cannot be adjusted.
Can I brew just a single cup?
Yes, but you must add at least 2 cups of water to ensure proper brewing. The minimum water level is marked on the water window.
How do I clean the permanent filter?
Rinse the mesh filter under warm water and scrub gently with a soft brush. For deep cleaning, soak in vinegar solution for 10 minutes.
The keep warm function stops after 2 hours. Can I extend it?
No, the keep warm function is set to 2 hours maximum for safety. You can manually turn the coffee maker back on to reheat, but it will start a new brew cycle.
Where can I find spare parts for the HCM-800BK?
Spare parts such as carafe, filter basket, and water tank are available from Heinner service centers or authorized online retailers.
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USER MANUAL HCM-800BK Heinner
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Product information
Brand : Heinner
Model : HCM-800BK
Category : Coffee maker