TM-T88IV - POS Thermal Printer EPSON - Free user manual and instructions

Product Type	POS Thermal Printer
Brand	EPSON
Model	TM-T88IV
Dimensions (approx)	145 x 197 x 148 mm (W x D x H)
Weight (approx)	1.8 kg
Power Supply	AC adapter (input AC 100-240V, output DC 24V)
Paper Type	Thermal roll (width 80 mm)
Print Method	Direct Thermal
Available Interfaces	Serial (null modem), parallel (IEEE 1284), USB (with driver)
Main Functions	Receipt printing, auto cutter, manual paper feed
Control Panel	Paper feed button, power, error, paper out indicators
Installation	Horizontal (flat surface) or vertical (optional wall mount WH-10)
Safety	Overheat shutdown, protected cutter, switch cover to prevent accidental operation
Maintenance	Clean thermal head with isopropyl alcohol every 3 months
Supplied Accessories	Printer, paper roll, switch cover, connector cover, AC adapter
Compliance	CE, FCC Class A, ICES-003 Class A, VCCI Class A, UL 1950, CSA C22.2 No.950
Troubleshooting - Error light on	Check paper presence (PAPER OUT) or close the cover
Troubleshooting - Paper jam	Open cover, remove jammed paper, use cutter cover if necessary
Spare Parts	Thermal head, cutter, paper rollers, covers
Repairability	Do not disassemble yourself, contact an Epson service center

Frequently Asked Questions - TM-T88IV EPSON

How to install the EPSON TM-T88IV printer?

The printer can be installed horizontally on a flat surface (paper output at top) or vertically (paper output at front) by hanging it on the wall with the optional WH-10 wall mount kit. Make sure to connect the cables (serial null modem, parallel IEEE 1284, or USB after driver installation) before powering on.

How to replace the paper roll?

Press the cover open button to open it. Remove the core of the used roll and insert the new roll in the correct direction (see illustration G). Pull the paper, close the cover, then tear the paper using the built-in cutter.

What to do if the error light (ERROR) is on?

If the PAPER OUT light is also on, it means the paper roll is missing or almost empty. If the PAPER OUT light is off, check that the printer cover is properly closed.

How to clean the thermal print head?

Turn off the printer and open the cover. Use a cotton swab moistened with an alcohol solvent (ethanol, methanol, or isopropyl alcohol) to clean the thermal elements. Let the head cool before cleaning. EPSON recommends cleaning every three months.

How to clear a paper jam?

Turn off the printer and open the cover. Remove the jammed paper. If paper is stuck in the cutter, open the cutter cover (see illustration J), turn the knob until a triangle appears to reset the blade, then close it. Then open the printer cover to remove the remaining paper.

What cables to use for the interfaces?

For the serial interface, use a null modem cable. For the parallel interface, an IEEE 1284 cable. For the USB interface, install the driver first before connecting the printer.

Where to download printer drivers and manuals?

In North America, go to http://www.epsonexpert.com/. In other countries, visit http://www.epson-pos.com/. Select the product from the dropdown menu to get drivers and documentation.

What to do if the printer overheats and stops printing?

Printing stops automatically to protect the thermal head. Wait for it to cool down; printing will resume on its own. If the problem persists, turn off the printer, wait 10 seconds, then turn it back on.

How to install the switch cover?

The supplied switch cover prevents accidental operation of the power switch. Install it as shown in illustration B of the manual. Make sure it is securely attached.

How to install the connector cover?

First connect all cables. Position the two hooks of the connector cover on the housing (illustration C), then lower to snap it in. To remove it, turn the printer over and push the sides inward while pushing down (illustration D).

USER MANUAL TM-T88IV EPSON

Serial Interface (DIP switch 1)

SW	Function	ON	OFF
1-1	Data receive error	Ignored	Prints “?”
1-2	Receive buffer capacity	45 bytes	4K bytes
1-3	Handshaking	XON/XOFF	DTR/DSR
1-4	Data word length	7 bits	8 bits
1-5	Parity check	Enabled	Disabled
1-6	Parity selection	Even	Odd
1-7	Transmission speed (See table below.)
1-8

Transmission speed

Transmission speed (bps)-bits per second	1-7	1-8
38400 *1	ON	ON
4800	OFF	ON
9600	ON	OFF
19200	OFF	OFF

Serial Interface (DIP switch 2)

SW	Function	ON	OFF
2-1	Handshaking (BUSY condition)	Receive buffer full	Offline or Receive buffer full
2-2	Do not change
2-3 2-4	Print density/ Low power	See Table A
2-5	Release condition of receive buffer BUSY (if receive buffer capacity set to 4 KB.)	Releases BUSY when remaining receive buffer capacity reaches 138 bytes.	Releases BUSY when remaining receive buffer capacity reaches 256 bytes.
2-6	Do not change
2-7	I/F pin 6 reset	Enabled	Disabled
2-8	I/F pin 25 reset	Enabled	Disabled

*1. Only when DIP Switches 1-7 and 1-8 are on, the transmission speed can be selected from one of seven speeds: 2400, 4800, 9600, 19200, 38400, 57600, and 15200 bps. The default is 38400.

Parallel Interface (DIP switch 1)

SW	Function	ON	OFF
1-1	Auto line feed	Always enabled	Always disabled
1-2	Receive buffer capacity	45 bytes	4K bytes
1-3	Select paper sensors to output paper-end signals (default value of ESC C 3)	Disabled	Roll Paper end sensor enabled, Roll Paper near-end sensor enabled
1-4	Error signal output	Disabled	Enabled
1-5~1-8	Undefined

Parallel Interface (DIP switch 2)

SW	Function	ON	OFF
2-1	Handshaking (BUSY condition)	Receive buffer full	Offline or Receive buffer full
2-2	Do not change
2-3	Print density/ Low power	See Table A
2-4
2-5	Release condition of receive buffer BUSY (If receive buffer capacity set to 4 KB.)	Releases BUSY when remaining receive buffer capacity reaches 138 bytes.	Releases BUSY when remaining receive buffer capacity reaches 256 bytes.
2-6	Do not change
2-7
2-8	I/F pin 31 reset (Do not change)

Table A

Print density/low power	SW 2-3	SW 2-4
- Low power consumption mode	ON	ON
Print density “Normal”	OFF	OFF
Print density “Medium”	ON	OFF
Print density “Dark”	OFF	ON

Specifications

Printing method	Thermal line printing
Dot density	180 dpi × 180 dpi (dots per 25.4 mm {1"})
Printing direction	Unidirectional with friction feed
Printing width	80 mm paper width model: 72 mm {2.83", 512 dot positions}
Characters per line (default)	80 mm paper width model: Font A: 42; Font B: 56
Character spacing (default)	Font A: 0.28 mm {.01"} (2 dots); Font B: 0.28 mm {.01"} (2 dots)
Character size	Standard/Double-height/Double-width/Double-width and Double-height Font A: 1.41 × 3.39 mm/1.41 × 6.77 mm/2.82 × 3.39 mm/2.82 × 6.77 mm Font B: 0.99 × 2.40 mm/0.99 × 4.80 mm/1.98 × 2.40 mm/1.98 × 4.80 mm
Number of characters	Alphanumeric characters: 95; International characters: 37 Extended graphics: 128 × 11 pages (including user-defined page)
Printing speed	High-speed mode: 200 mm/s {7.9"/s} max.; 47.2 lps (4.23 mm {1/6"} feed) Ladder bar code and 2D code: 100mm/s {2.4"/s} Low-power consumption mode: 150 mm/s {5.9"/s} max.; 35.5 lps (4.23 mm feed {1/6"}) Bit image, Ladder bar code, 2D code and Page mode: 60mm/s {2.4"/s} The above speed values are approximate. The values are when the printer prints with density "Normal" at 24 V and 25°C {77°F} Speed is adjusted automatically depending on the voltage applied and head temperature.
Paper feed speed	Approx. 200 mm/s {approx. 7.9"/s} continuous paper feed
Line spacing (default)	4.23 mm {1/6"}
Character structure	Font A: 12 × 24; Font B: 9 × 17 (including 2-dot horizontal spacing) Font A is the default.
Roll Paper (single-ply)	Size: 80 mm paper width model: 79.5 mm ± 0.5 mm {3.13" ± 0.02", Maximum outside diameter: 83 mm {3.26"} Roll Paper spool diameter: Inside: 12 mm {0.47"}; Outside: 18 mm {0.71"}
Thermal paper type	Specified: NTP080-80
Interface (compatible)	Serial (RS232/RS485)/Parallel (IEEE1284)/Ethernet (10/100Base-T)/ USB (Full speed)
Receive buffer	4KB/45 bytes
Cash drawer function	2 drives
Supply voltage	DC + 24 V ± 7%
Current consumption	High-speed mode: Mean: Approx. 1.8A Low-power consumption mode: Mean: Approx. 1.1A
Temperature	Operating: 5 to 45°C {41 to 113°F} Storage: -10 to 50°C {14 to 122°F}, except for paper
Humidity	Operating: 10 to 90% RH Storage: 10 to 90% RH, except for paper
Overall dimensions	148 × 145 × 195 mm {5.83 × 5.71 × 7.68"} (H × W × D)
Weight (mass)	Approx. 1.8 kg {3.96 lb}

DIP Switch Tables and Specifications

The DIP switch tables and technical specifications are at the beginning of this manual.

Illustrations

All of the illustrations are at the beginning of this manual. They are identified by letters (A, B, C...). Some of the illustrations have numbers in them. See the list below for the meaning of the numbers.

Illustration A:

Printer Parts

1. Printer cover
2. Cutter cover
3. Cover open button
4. Control panel

Illustration C:

1. Hook
2. Bottom of the printer

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

EPSON and ESC/POS are registered trademarks of Seiko Epson Corporation.

NOTICE: The contents of this manual are subject to change without notice.

Copyright © 2005 by Seiko Epson Corporation, Nagano, Japan.

EMC and Safety Standards Applied

Product Name: TM-T88IV

Model Name: M129H

The following standards are applied only to the printers that are so labeled. (EMC is tested using the Epson power supplies.)

Europe: CE marking Safety: EN 60950

North America: EMI: FCC/ICES-003 Class A Safety: UL 1950/CSA C22.2 No. 950

Japan: EMC: VCCI Class A

Oceania: EMC: AS/NZS CISPR22 Class B

China: EMC: GB9254 GB17625.1 Safety: GB4943

Taiwan: EMC: CNS13438 Safety: CNS14336

WARNING

The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this device. You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment.

CE Marking

The printer conforms to the following Directives and Norms:

Directive 89/336/EEC EN 55022 Class B EN 55024

IEC 61000-4-2

IEC 61000-4-3

IEC 61000-4-4

IEC 61000-4-5

IEC 61000-4-6

IEC 61000-4-11

FCC Compliance Statement For American Users

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

For Canadian Users

This Class A digital apparatus complies with Canadian ICES-003.

Precautions When Installing the Power Supply Box

A description of EMI standards is on the bottom of the printer. When the optional power supply box (OT-BX88) is installed, it is hard to check it. In such case, uninstall the power supply box if necessary.

Safety Precautions

This section presents important information intended to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location.

WARNING:

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

Never attempt to repair this product yourself. Improper repair work can be dangerous.

Never disassemble or modify this product. Tampering with this product may result in injury or fire.

Be sure to use the specified power source. Connection to an improper power source may cause fire.

Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to fire.

If water or other liquid spills into this equipment, unplug the power cord immediately, and then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire.

If you open the DIP switch cover, be sure to close the cover and tighten the screw after adjusting the DIP switch. Using this product with the cover open may cause fire or electric shock.

CAUTION:

Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage and burning.

Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or cause injury if it falls.

Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage or fire.

Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.

To ensure safety, unplug this product before leaving it unused for an extended period.

When using compressed air products; such as air dusters, for cleaning during repair and maintenance, the use of such products containing flammable gas is prohibited.

Caution Labels

CAUTION:

The thermal head is hot.

CAUTION:

Touching the manual cutter may cause injury.

Restriction of Use

When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc; or functional/precision devices etc, you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care etc, please make your own judgment on this product's suitability after a full evaluation.

Unpacking

The following items are included with the standard specification printer. If any item is damaged, contact your dealer.

□ Printer
Roll Paper
Power switch cover
Connector cover *
ACadapter*

• May not be included with your printer.

Important Installation Notes

For a serial interface, use a null modem cable.
For a parallel interface, use an IEEE 1284 cable.
For a USB interface, install the driver before connecting the printer.

Downloading Drivers, Utilities, and Manuals

Drivers, utilities, and manuals can be downloaded from one of the following URLs.

For customers in North America, go to the following web site:

http://www.epsonexpert.com/ and follow the on-screen instructions.

For customers in other countries, go to the following web site:

http://www.epson-pos.com/

Select the product name from the "Select any product" pulldown menu.

Installing the Printer Horizontally or Vertically

You can install the printer horizontally on a flat surface (with the paper exit on top) or vertically (with the paper exit at the front) by hanging it on a wall, using the optional WH-10 hanging bracket set.

WARNING:

When hanging the printer on the wall with the hanging bracket set, be sure to attach a connector cover to the printer.

Control Panel

FEED button

This button feeds paper.

ERROR LED

This indicates an error.

PAPER OUT LED

On indicates a paper near end or out. Flashing indicates standby.

Using the Power Switch Cover

WARNING:

If an accident occurs with the power switch cover attached, unplug the power cord immediately. Continued use may cause fire or shock.

The enclosed power switch cover ensures that the power switch is not pressed accidentally. To use this cover, install it as shown in illustration ±bB .

Attaching and Removing the Connector Cover

These instructions apply if a connector cover is packed with your printer to protect your cables. To attach it, follow the steps below:

1. First, connect all the cables. The connector cover has three possible cable exits: on the right, left, and back.
2. Position the two hooks on the connector cover so that they hook the printer case, as shown in illustration C.
3. Push the connector cover down to click onto the printer case.

To remove the connector cover, turn the printer over, and push the connector cover down while pushing both sides of the connector cover inward to detach the hooks from the printer case. See illustration ±bD .

Installing Roll Paper

1. Press the button to open the cover. See illustration E.
2. Remove the used roll paper core, and insert the roll paper. See illustration ±bF .
3. The correct direction of the paper is shown in illustration ±bG
4. Pull out some paper, as shown in illustration H . Close the cover, and tear off the paper, as shown in illustration I .

Troubleshooting

No lights on the control panel

Check the power supply cable connections and the power outlet.

ERROR LED on (not flashing) with no printing

If PAPER OUT is on, the roll paper is not installed or is near the end. If PAPER OUT is off, the printer cover is not closed properly.

ERROR LED flashing with no printing (and no paper jam)

Printing stops if the head overheats and resumes automatically when it cools. If overheating is not the cause, turn the printer off, and after 10 seconds, back on.

Removing Jammed Paper

CAUTION:

Do not touch the thermal head because it can be very hot after printing.

1. Turn the printer off and press the cover open button.
2. Remove jammed paper, reinstall the roll, and close the cover.
3. If paper is caught in the cutter and you cannot open the printer cover, open the cutter cover as shown in illustration J .
4. Turn the knob until you see a triangle in the opening. This returns the cutter blade to the normal position. There is a label near the cutter to assist you. See illustration K .
5. Close the cutter cover.
6. Open the printer cover and remove the jammed paper.

Cleaning the Thermal Head

CAUTION:

After printing, the thermal head can be very hot. Be careful not to touch it and to let it cool before you clean it. Do not damage the thermal head by touching it with your fingers or any hard object.

Turn off the printer, open the printer cover, and clean the thermal elements of the thermal head with a cotton swab moistened with an alcohol solvent (ethanol, methanol, or IPA).

Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt print quality.

TM-T88IV

Benutzerhandbuch

Copyright © 2005 Seiko Epson Corporation, Nagano, Japan.

Japan: EMC: VCCI Class A

Copyright © 2005 by Seiko Epson Corporation, Nagano, Japan.

Japan: EMC: VCCI Class A

Oceani: EMC: AS/NZS CISPR22 Class B

China: EMC: GB9254

GB17625.1

Veiligheid: GB4943

Taiwan: EMC: CNS13438

Veiligheid: CNS14336

WAARSCHUWING

Taiwan: CEM: CNS13438

Sécurité : CNS14336

AVERTISSEMENT

Copyright © 2005 Seiko Epson Corporation, Nagano, Japon.

Copyright © 2005 Seiko Epson Corporation, Nagano, Giappone.

Copyright © 2005, Seiko Epson Corporation, r. HaraHO, JIoHnHa.

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4. BbIyHHTe POJIOCKy 6ymaHn TaK, KaK IOKa3aHO Ha IIJIIOCTpaUHN H, IocJIe Yero 3aKpoIte KpbIuKy I OTOpBHTe JINIIHHIO 6yMaY TaK, KaK IOKa3aHO Ha IIJIIOCTpaUHN I.

Pouck u ycmpaheHue npuun Heucnpaehocmei

Ha anheJn ynpabJeHn He ropert HndKkaTopbl

IpoBepbTe coeHHeHHKa Ka6eJe HcToUHHKa IHTaHHn P03eTKy cetn IIHTaHH.

TopHT (He mHraa) CII OoHn6Kn (ERROR), IIpnHtep He neHaTaet

EcJIN roPHT INIINKATOp «KOHUAETCBUMA» (PAPER OUT), 3NaHT, He yctaHOBJeH pyJOH 6bMaHn IJIIN 3aIIAC 6bMaHn IOXoINT K KOHUY.

EcJIN INHIIKAtOp «KOHUAETCBYMAFAGPAPEROUT) He ropt,3NaHT, HeIOCTaTOUHO IIIOTHO 3aKpbIa KpbIIka IIpIHTepa.

Mnraer CIN oinn6kn (ERROR), npHnTep He neyatae (6ymara He 3actpJia)

Ieaytb Ipekpaiaaetc npn IpeperpeBe neyataoioe roIOBkn n ABTOmatHueckn BO306HOBJAETcN IOCJIe DOCTaTOUHORO OXJaKJDeHHN rOIOBKn.

EcJINIpeKpaIeHHe neaHTn He Bb3BaHO IpeIpeBOM rOIOBKN, BbIKIOOHTe IIpHTEp Ha 10 cekyH, IocJIe Yero ChOBA BKIOHOTe erO.

YdaheHue 3acmpyueu 6ymazu

BHIMAHHE!

He npukacaimecb k mepmoneyamaioe zonokke! Bo epem neamu oHa moxem Haapeabcdo ouheb bicoko mempapymbl.

WEEE (Waste Electrical and Electronic Equipment) Directive

This information only applies to customers in the European Union, according to Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 27 January 2003 on waste electrical and electronic equipment (WEEE) and legislation transposing and implementing it into the various national legal systems.

For other countries, please contact your local government to investigate the possibility of recycling your product.

English

The crossed out wheeled bin label that can be found on your product indicates that this product should not be disposed of via the normal household waste stream. To prevent possible harm to the environment or human health please separate this product from other waste streams to ensure that it can be recycled in an environmentally sound manner. For more details on available collection facilities please contact your local government office or the retailer where you purchased this product.

Deutsch

Printed on Recycled Paper

Printed in China

2005.12