Why doesn't the turntable of my CONSTRUCTA CN161152 microwave turn and heat, even though the light and control panel are functioning?

Question

Accepted Answer

If the turntable does not turn and the appliance does not heat, even though the light and control panel respond normally, here are the essential checks:

Priority Checks

Have you pressed the Start button? The light and control panel may be active without you confirming the start. After selecting a power level (90W to 800W on your CN161152) and setting the duration with the rotary dial, make sure to press Start to begin the cycle.
Is the door closed properly? On the CN161152, an improper closure prevents the turntable from rotating and the magnetron from functioning, even if the panel remains responsive. Check that no food residue is blocking the seals.

If the problem persists

If after these checks the turntable remains stationary and no heat is generated, this likely indicates a fault in the rotation mechanism or the magnetron (the component that generates heat). According to the CN161152 manual, only a certified technician is authorized to repair these internal components. Contact Constructa customer service for assistance.

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