How do I reconnect my ROWENTA X-Plorer Serie 220+ robot vacuum to a new WiFi network?

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Accepted Answer

Before reconnecting, ensure that your new WiFi network is only broadcasting at 2.4 GHz. The ROWENTA X-Plorer Serie 220+ is not compatible with 5 GHz networks.

Resetting the robot

Start by resetting the robot's WiFi connection:

Quick method: open the flip cover and hold down the "Home" button for 15 seconds
Or: press and hold the "Home" and "Start" buttons together for 5 seconds until they blink

Reconnecting to your new WiFi

After the reset:

Open the robot's free mobile app
Bring your smartphone close to the robot and its station
Follow the pairing instructions in the app (accessible via the QR codes in the manual)
Ensure that the station shows a white light when powered on and that the robot is not charging

If reconnection fails

Disable your VPN on your phone
Check that you are entering the network name and WiFi password correctly
Enable mobile data on your phone
Turn the product off and on again
Restart your smartphone

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