Question 1

How to reconnect the FERROLI Connect after a WiFi password change?

Accepted Answer

If the password of your WiFi network has changed, your FERROLI Connect thermostat will no longer be able to connect automatically. You need to restart the WiFi setup as follows:

Reconnection steps after password change

From your mobile app:

Make sure your smartphone or tablet is connected to the updated WiFi network
Access the WiFi settings in the thermostat app
Enter your new WiFi password
Select “Next”
Briefly press the WPS button on the receiver (located on the device) - use an appropriate object if necessary
Follow the remaining instructions in the app to finalize the connection

If reconnection fails:

Check that your phone is connected to WiFi (and not mobile data)
Ensure that your router is functioning properly
Restart your phone and repeat the procedure
Check that you are using the correct WiFi password
Place the receiver closer to the router (maximum range: 40 meters in open field, reduced in case of obstacles)

Once the steps are completed, your FERROLI Connect should be reconnected to your network with the new password.

Question 2

What type of battery does the FERROLI TE FC 3V thermostat use?

Accepted Answer

The FERROLI TE FC 3V thermostat does not use batteries. It is a wired controller powered directly by the electrical network.

Power supply: The TE FC 3V operates at 220-240 V AC, 50/60 Hz. It is designed for wall or electrical panel installation, with a direct connection to your heating circuit. This mains power allows it to continuously regulate the ambient temperature from 5°C to 30°C without relying on batteries.

Installation: Before any intervention, make sure to turn off the power at the circuit breaker. Maintenance and cleaning should only be performed when the device is powered off. Installation should be carried out by a professional electrician to ensure the safety and proper functioning of the system.

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