Q: How to adjust the limit switches if the awning does not retract completely?

If your NORI 2 LED awning does not retract completely, the problem usually lies with the limit switches that are not properly calibrated. Limit Switch Adjustment Procedure Your awning uses a DC1600A remote control (433.88 MHz) to program the limits: Step 1 - Reset : Cut off the power for at least 10 seconds, then turn it back on. You will hear a beep sound "Di". Step 2 - Programming Mode : Press the P2 button (located in the battery compartment of the remote control) twice. You should hear "Di-Di". Step 3 - Recording the Retract Limit : Press and hold the Close button for 3 seconds until you hear "Di-Di---" (three beeps). The awning will stop at this position and memorize this point as the maximum retract limit. Important: Adjust one direction at a time. Do not program both limit switches (open and retract) simultaneously, as this could create an imbalance. In case of persistent issues: Check that the Dooya DM45RD-50/12 motor has not activated its thermal protection . This activates after 2 consecutive full cycles (opening then closing) to prevent overheating. Wait 15-20 minutes before trying again. If the awning stops before being fully retracted despite these adjustments, a qualified technician can check the integrity of the springs and joints (inspection recommended every 3 months).

Q: Why does one arm of the CALIMA awning close faster than the other?

Probable cause: An asymmetric closure generally indicates a problem with the closing mechanism or the actuators, which may have different pressures from one side to the other. What you can check yourself: Lubrication : The CALIMA manual specifies that the winch must be lubricated with oil every three months . Insufficient or uneven lubrication can slow down one arm. Check that both sides of the mechanism have received the same amount of lubricant. General alignment : Both arms should be perfectly parallel at rest. Visually inspect both sides for any visible twisting or misalignment. Condition of fixtures : The manual recommends checking the entire installation and the fixtures regularly, especially at the beginning of the season . Ensure that all fixtures are tightly secured on both sides. Important: The CALIMA manual explicitly states that the arms of the awning are under tension and you should never attempt to disassemble or repair the device yourself . Any mechanical adjustment of the actuators or the closing mechanism should be entrusted to a qualified technician or the NATERIAL service. This ensures your safety and preserves your 2-year warranty.

Q: Why does one blind open when I close the other?

The NORI 2 blind is designed to operate independently with its own DC1600 remote control and dedicated motor. If you notice a desynchronization (one opens when the other closes), here are the checks to perform: 1. Check the pairing of the remote controls Each blind must be paired with its own remote control. If the pairing is crossed, commands may execute on the wrong blind: Plug the motor into 230V Insert a CR2450 3V battery into the remote control Press twice on the P2 button (a double beep will sound) Press Open for 3 seconds . A long beep confirms the pairing 2. Check the limit switches According to the manual, the limit switches of each blind must be set independently, one direction at a time . A misadjustment can create abnormal behaviors: Start by setting the full closure Then, set the full opening Test with gradual movements (half-cycles) until the desired position 3. Check the power supply Ensure that each motor is receiving the correct 230V ~ 50 Hz, 0.86 A. An unstable or shared power supply can cause malfunctions. 4. Let the motor cool down (thermal protection) The Dooya DM45RM-40/15 motor has an automatic thermal protection that activates after 2 successive descents and 2 ascents . Wait a few minutes before testing again. If the problem persists after these checks, contact technical support by leaving your email address for personalized assistance.

Question 1

How to adjust the limit switches if the awning does not retract completely?

Accepted Answer

If your NORI 2 LED awning does not retract completely, the problem usually lies with the limit switches that are not properly calibrated.

Limit Switch Adjustment Procedure

Your awning uses a DC1600A remote control (433.88 MHz) to program the limits:

Step 1 - Reset: Cut off the power for at least 10 seconds, then turn it back on. You will hear a beep sound "Di".
Step 2 - Programming Mode: Press the P2 button (located in the battery compartment of the remote control) twice. You should hear "Di-Di".
Step 3 - Recording the Retract Limit: Press and hold the Close button for 3 seconds until you hear "Di-Di---" (three beeps). The awning will stop at this position and memorize this point as the maximum retract limit.

Important: Adjust one direction at a time. Do not program both limit switches (open and retract) simultaneously, as this could create an imbalance.

In case of persistent issues: Check that the Dooya DM45RD-50/12 motor has not activated its thermal protection. This activates after 2 consecutive full cycles (opening then closing) to prevent overheating. Wait 15-20 minutes before trying again.

If the awning stops before being fully retracted despite these adjustments, a qualified technician can check the integrity of the springs and joints (inspection recommended every 3 months).

Question 2

Why does one arm of the CALIMA awning close faster than the other?

Accepted Answer

Probable cause: An asymmetric closure generally indicates a problem with the closing mechanism or the actuators, which may have different pressures from one side to the other.

What you can check yourself:

Lubrication: The CALIMA manual specifies that the winch must be lubricated with oil every three months. Insufficient or uneven lubrication can slow down one arm. Check that both sides of the mechanism have received the same amount of lubricant.
General alignment: Both arms should be perfectly parallel at rest. Visually inspect both sides for any visible twisting or misalignment.
Condition of fixtures: The manual recommends checking the entire installation and the fixtures regularly, especially at the beginning of the season. Ensure that all fixtures are tightly secured on both sides.

Important: The CALIMA manual explicitly states that the arms of the awning are under tension and you should never attempt to disassemble or repair the device yourself. Any mechanical adjustment of the actuators or the closing mechanism should be entrusted to a qualified technician or the NATERIAL service. This ensures your safety and preserves your 2-year warranty.

Question 3

Why does one blind open when I close the other?

Accepted Answer

The NORI 2 blind is designed to operate independently with its own DC1600 remote control and dedicated motor. If you notice a desynchronization (one opens when the other closes), here are the checks to perform:

1. Check the pairing of the remote controls

Each blind must be paired with its own remote control. If the pairing is crossed, commands may execute on the wrong blind:

Plug the motor into 230V
Insert a CR2450 3V battery into the remote control
Press twice on the P2 button (a double beep will sound)
Press Open for 3 seconds. A long beep confirms the pairing

2. Check the limit switches

According to the manual, the limit switches of each blind must be set independently, one direction at a time. A misadjustment can create abnormal behaviors:

Start by setting the full closure
Then, set the full opening
Test with gradual movements (half-cycles) until the desired position

3. Check the power supply

Ensure that each motor is receiving the correct 230V ~ 50 Hz, 0.86 A. An unstable or shared power supply can cause malfunctions.

4. Let the motor cool down (thermal protection)

The Dooya DM45RM-40/15 motor has an automatic thermal protection that activates after 2 successive descents and 2 ascents. Wait a few minutes before testing again.

If the problem persists after these checks, contact technical support by leaving your email address for personalized assistance.

Question 4

How to completely reset the limit switches of the NORI 2 blind after an adjustment issue?

Accepted Answer

If you have completely misadjusted the limit switches of your NATERIAL NORI 2 blind, here’s how to fully reset the system:

Complete reset of the motor and remote control

Step 1 - Reset the motor power:

Turn off the power to the motor
Wait a few seconds, then reconnect the brown and blue wires to your 230V power supply
You should hear a short beep "Di"

Step 2 - Reset the DC1600 remote control:

Insert the CR2450 3V battery into your remote control compartment
Quickly press 2 times the P2 button (located in the battery compartment)
You should hear "Di-Di"

Step 3 - Re-pair the remote control:

Press and hold the "Open" button for 3 seconds
You will hear a long beep confirming successful pairing
Test the opening and closing with your remote control

Important: Once reset, set the limit switches one direction at a time (first close, then open) using the buttons on your remote control to gradually move the blind to the desired positions.

Question 5

How to adjust the closing limit stops of the NORI 2 awning?

Accepted Answer

To adjust the closing limit stops of your NORIAL NORI 2 awning, you need to use your DC1600 remote control progressively.

Adjustment Procedure:

Use your remote control to operate the awning in half-cycles at a time, without forcing the buttons
Test each intermediate position until you reach the desired closing limit
Important: only adjust one direction at a time (do not adjust both opening and closing simultaneously)

The Dooya DM45RM-40/15 motor equipped with your awning allows for 2 estimated full cycles. If after adjustment the motor does not operate correctly, it means that its limit stop needs to be readjusted. In case of changing or resetting your DC1600 remote control, you may need to readjust these limit stops.

Question 6

How to disconnect or reset a DC1600 remote control from the NORI 2 awning?

Accepted Answer

The manual for the NORI 2 awning does not explicitly describe a standalone disconnection procedure for the DC1600 remote control. However, here are the possible methods to reset or disconnect your remote control:

Method 1: Simple reset via the P2 button

Open the battery compartment of the remote control by pressing on the side of the casing
Locate the small P2 button in the battery slot
Press this P2 button 3 to 5 times quickly to reset the remote control to its factory settings
This should disconnect the remote control from the motor of the NORI 2 awning

Method 2: Pairing a new remote control (implicit disconnection)

If you have access to a new DC1600 remote control or if you wish to re-pair this one, start the pairing process described in the manual (section "Settings in case of remote control change"). This involves pressing P2 twice and then the Open button for 3 seconds while listening for the motor's beep. This operation will reconfigure the motor with the new remote control and automatically disconnect the old one.

In case of issues

If the reset does not work or if the motor no longer responds to the remote control after these steps, contact NATERIAL support with your model number (NORI 2) and the DC1600 reference of your remote control. A technician will be able to guide you through a complete reset of the motor system if necessary.

Question 7

How to pair the DC1600 remote control with the NORI 2 awning?

Accepted Answer

Remote Pairing Procedure

Here are the steps to pair the DC1600 remote control with your NATERIAL NORI 2 awning:

Step 1: Prepare the power supply. Connect the motor cables (brown and blue) to a 230V outlet, then insert the CR2450 3V battery into the remote control's battery compartment. The indicator light should illuminate.
Step 2: Turn off the motor for at least 10 seconds, then activate it in a quiet environment. You will hear a short beep “Di” confirming proper operation.
Step 3: Locate the “P2” button in the remote control's battery compartment. Press it twice in a row while positioning yourself near the motor head. You should hear a slight “Di-Di”.
Step 4: After hearing the “Di-Di”, press and hold the “Open” button for 3 seconds, then release it. Successive beeps “Di-Di---” will confirm that pairing is successful.
Step 5: Test the operation by pressing and holding the “Close” button for 3 seconds. The motor should turn in the opposite direction to the “Open” button.

Important: Complete the entire pairing sequence before normal use to avoid having to recalibrate later. The motor has thermal protection that activates after 2 consecutive up/down cycles.

Question 8

How do I open the battery compartment of the NORI 2 remote control?

Accepted Answer

The battery compartment of the DC1600 remote control for the NORIAL NORI 2 opens via the battery slot. Here’s how to access the battery:

Locate the battery slot on the remote control casing
Gently open it to access the internal compartment
You will find the CR2450 3V battery (button cell)
Ensure the polarity is respected when inserting or replacing

If the remote control does not respond after opening, check that the battery is correctly inserted in the right direction and that the compartment is properly closed.

Question 9

How to install or replace the battery of the NORI 2 remote control

Accepted Answer

The NORI 2 awning remote control (model DC1600) uses a CR2450 3V button battery.

To install the battery:

Access the battery compartment via the battery slot
Insert the CR2450 battery in the correct orientation (observe the polarity)
Close the compartment
The indicator light will turn on to confirm that the battery is properly installed

Important instructions:

Only replace with a battery of the same type (CR2450 3V)
Never insert the battery in reverse
Do not use rechargeable batteries
Do not mix new and old batteries
Remove the battery if you do not use the awning for an extended period
Ensure it is replaced by an adult and keep it out of reach of children

Question 10

Can I replace the fabric of the CALIMA awning myself?

Accepted Answer

No, you should not replace the fabric of the CALIMA awning yourself. According to the manufacturer's instructions from NATERIAL, the replacement of the fabric must be entrusted to experts. Any attempt to modify or repair it yourself would automatically void your 2-year warranty.

Why not do it yourself:

Replacing the fabric involves disassembling the awning mechanism, which requires specialized technical expertise
Any repair carried out by an unauthorized third party voids the warranty, including the 2 years of parts and labor coverage
The awning's extended arms and the winch are components under tension that pose safety risks if handled incorrectly
Incorrect installation of the new fabric could lead to malfunctions or hazards when opening and closing

Regular maintenance to extend lifespan:

Lubricate the winch with oil every 3 months to maintain its operation
Check the fasteners every 3 months and at the beginning of each season
Always close your awning in case of rain, wind, or when not in use
Avoid washing or disassembling the fabric yourself, even for cleaning

To replace your fabric: Contact your dealer or a NATERIAL authorized technician. Bring your proof of purchase and the purchase date of your awning to benefit from the warranty. The professional will not only replace the fabric but also check the overall condition of the awning and the opening-closing mechanism.

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