Allview

AX502 - Tablet Allview - Free user manual and instructions

Find the device manual for free AX502 Allview in PDF.

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Product Type Tablet
Brand Allview
Model AX502
Dimensions Approximately 240 x 160 x 10 mm
Weight Approximately 400 g
Display 10.1-inch touchscreen
Operating System Android
Processor Quad-core 1.3 GHz
RAM 2 GB
Storage 16 GB internal, expandable via microSD
Battery Lithium-ion, 4000 mAh
Power Supply 5V DC, 2A via micro USB
Connectivity Wi-Fi 802.11 b/g/n, Bluetooth 4.0
Cameras Rear 5 MP, Front 2 MP
Audio Built-in speaker, 3.5 mm headphone jack
Main Functions Web browsing, media playback, gaming, e-reading, apps
Maintenance & Cleaning Wipe with a soft, dry cloth. Do not use liquids.
Safety Do not expose to extreme temperatures or moisture. Use only approved charger.
Spare Parts & Repairability Contact Allview service center. Battery is not user-replaceable.
General Information User manual available in PDF (73 pages).

Frequently Asked Questions - AX502 Allview

How do I turn on the Allview AX502 for the first time?
Press and hold the power button located on the side of the tablet until the screen lights up. Follow the on-screen setup instructions.
Can I expand the storage on the AX502?
Yes, the tablet supports a microSD card up to 64 GB. Insert it into the slot on the side of the device.
How do I connect to Wi-Fi?
Go to Settings > Wi-Fi, enable it, select your network, and enter the password.
What should I do if the tablet freezes or becomes unresponsive?
Press and hold the power button for 10-15 seconds until the device restarts. If issue persists, perform a factory reset from Settings > Backup & Reset.
How do I take a screenshot?
Press the power button and volume down button simultaneously for a second.
Can I use a Bluetooth keyboard with the AX502?
Yes, enable Bluetooth in Settings, pair the keyboard, and it should work.
How do I clean the screen?
Turn off the device and wipe the screen gently with a soft, lint-free cloth. Avoid using liquids or abrasive cleaners.
What is the battery life of the tablet?
The 4000 mAh battery can last up to 6-8 hours depending on usage.
Does the tablet have a GPS?
Yes, the AX502 includes GPS functionality for navigation apps.
How do I perform a factory reset?
Go to Settings > Backup & Reset > Factory data reset. Note: This erases all data.

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Download the instructions for your Tablet in PDF format for free! Find your manual AX502 - Allview and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. AX502 by Allview.

USER MANUAL AX502 Allview

natural_image Front view of a black tablet device with glossy surface and screen (no visible text or symbols)

User manual 4

Manual de utilizare 13

Thank you for purchasing our product.

These operational guidelines for the user, to ensure you a quick and convenient to use, read the instructions carefully before use.

There will be no separate notice in the case of any change in content of this text.

This company will continue to provide new functions for the development of the product, and there will be no separate change in the case of any change in the product's performance and functions. While this unit is used as a mobile hard disk, this company will not be held liable for the security of files saved in the disk.

If the actual setup and the application methods are not identical to those as set forth in this manual, please access to the latest product information of the company's website.

Basic Operations

Power on

In the shutdown state, long press Power button

Power off

In the power on state, long press the Power key 3 seconds then pop-up device options, select "Power off" for shut down.

Sleep

Under normal operating conditions, short press the power button, into hibernation. Now, the screen will close. Short press the power button again to resume the normal mode. You can set the device to enter sleep mode automatically after a desired time of non-operation.

Power reset

If you experience a slow operation of the device in normal use, you cand shutdown and power on again to reset the operating system.

Screen time out

If you do not contact the player within the set time, and do no operate by the button, the screen will be automatically turned off.

In any state, short press Power button and for activation; Then skid the lock upwards to the green of spotted which will accomplish to access to the upper interface.

If it is necessary to deactivate the screen time out function, you can set the [Screen time out] option under [Display] function into "Never".

Using the Micro SD card

After this unit is connected with the computer, you will find two moving disks. The first one is the built-in memory disk for this unit and the other is the disk for the MicroSD card. If no card is inserted, the second disk can not be opened. This unit supports the extension of the MicroSD card from 128MB to 128GB.

Inserting and Pulling out the Micro SD card

Inserting:

Put the Micro SD card face up (side with words), and slightly force the card into the socket of the card, i.e. connecting the unit. Under this state, you can play the content in the Micro SD card.

Pulling:

Slightly push the Micro SD, and it will bounce by a section, and then you can take it out.

Caution:

Please perform inserting and pulling operation when power is off! Otherwise, it will lead to the loss or damage to the files within the unit! If no card is inserted, the computer will be unable to perform read and write operation for the disk notes of the later removable disk (Micro SD card).

Battery:

High capacity Polymer battery is used for this unit.

The duration available of the battery power depends on volume, types of playing files and operation of batteries. The player can be set up by the user as "user define power off time" or "display setup" to save batteries.

Charging:

This unit can be recharged by USB port, you can also use DC Charger: - take out the DC charger, plug it into the wall outlet with AC 220V, then plug in the charging jack into the device usb plug.

Warnings for charging:

A new battery may be empty and not charged before you get the device. If the device is not used for long time, it is better to charge it to full capacity every 2 or 3 months during storage.

Power adapter is a key component of the portable player, which play a crucial role in keeping the portable player's normal work and protecting your security

when using the player, a long-term customer surveys and after-sales service Practice shows that the malfunction of the portable player, in many cases were caused by using inappropriate accessories, in particular the power adapter.

Using the substandard power adapter will shorten the life of the portable player by considerably, the voltage instability will seriously affected the normal work of the portable player and bring permanent damage on the player's performance and reliability. Using the substandard power adapter will also reduce the vocal quality of the players, shutdown the player when you use it. In addition, using the substandard power adapter will cause combustion and explosion which will disserve the safety of the consumers.

Return to main interface

In any interface, touch icon " 🔒 to access to main interface.

Return to upper interface or menu

In any interface, touch icon "click the " " key to access to upper interface or menu. You can also click short press the " " key to accomplish it.

Points for Attention

Do not use the player in exceptionally cold or hot, dusty, damp or dry environments;

Do not allow the player to fall down while using it.

Please charge your battery when:

A. Battery power icon shows an empty icon;
B. The system automatically shuts down and the power is soon off when you switch on the unit once again;
C. There is no response if you operate on any key;

Please do not disconnect power abruptly when the player is being formatted or in the process of uploading or downloading. Otherwise it may lead to the error in the program;

When this unit is used as a mobile disk, the user shall store or export files in the proper file management operation method. Any improper operation method may lead to the loss of files, for which this Company will be held no liable;

Please do not disassemble this unit by yourself. If there is any issue, please contact the dealer;

There will be no separate notice in the case of any change in the functions and performance of this product;

To avoid the problems that might occur with the service shops approved by

Visual Fan Ltd. (because Visual Fan reserves the right to stop the collaboration with any service shop which was previously approved and mentioned in the warranty card on the date on which the product batch was sold on the market), before taking a product to the service shop, please check the updated list of approved service shops on Allview website at the section: "Support&Service – Approved service".

We do not assume the responsibility in case the product is used other way than stated in the user guide. Our company reserves the right to bring modifications in the content of the user guide without making this fact public. All the modifications will be listed on the company website (www.allviewmobile.com) in the section dedicated to the specific product which is subject to modifications. The content of this guide may vary from the one existing in electronic format within the product. In such case the latter one will be taken into consideration.

Do not cover the antenna with your hand or other objects, failure to comply resulting in connectivity issues and rapid discharge of the battery.

All applications provided by third parties and installed in this device, may be modified and/or stopped at any moment. Visual Fan Ltd will not be responsible in any way for modifications of the services or content of these applications. Any request or question regarding third party applications may be addressed to owners of these applications.

For more product details visit www.allviewmobile.com

Due to the used enclosure material, the product shall only be connected to a USB

Interface of version 2.0 or higher. The connection to so called power USB is prohibited.

The adapter shall be installed near the equipment and shall be easily accessible.

Do not use the mobile phone in the environment at too high or too low temperature, never expose the mobile phone under strong sunshine or too wet environment.

The maximum operating ambient temperature of the equipment is 40^ C CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS

This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. Specific Absorption Rate (SAR) refers to the rate at which the body absorbs RF energy. SAR limits are 1.6 Watts per kilogram (over a volume containing a mass of 1 gram of tissue) in countries that follow the United States FCC limit and 2.0 W/kg (averaged over 10 grams of tissue) in

countries that follow the Council of the European Union limit. Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. To reduce exposure to RF energy, use a hands-free accessory or other similar option to keep this device away from your

head and body. Carry this device at least 5 mm away from your body to ensure exposure levels remain at or below the as-tested levels. Choose the belt clips, holsters, or other similar body-worn accessories which do not contain metallic components to support operation in this manner. Cases with metal parts may change the RF performance of the device, including its compliance with RF exposure guidelines, in a manner that has not been tested or certified, and use such accessories should be avoided.

For your safety, it is recommended that, during charging, you don't keep the device near your body, and that you place it on an inflammable stand. We recommend that, during nighttime, you put the phone away from you at a minimal distance of 1 meter.

Settings

In the main menu, select the "Settings" option to be able to access the System Settings folder. Directly click can assess picture set options interface.

Description of functions:

WiFi

Wi-Fi: Open/close the wireless connection

Data usage

Display data usage

Sound setting

Volumes: set the notification, the media and the alarm clock volume.

Default notification: click to open notifications settings menu.

Touch sounds: if checked, the touch screen pressing will make a sound

Display settings

Brightness: adjust brightness of the screen.

Wallpaper: you can choose wallpaper from Gallery and Wallpaper

Sleep: Setting screensaver standby time.

When the device is in stand-by the Wi-Fi function will be deactivated to save battery.

Font size: set the font size

Storage

Check the PMP memory and available storage.

Battery

Shows information about battery status and usage

Apps

Here you can view and manage the installed applications

Accounts and sync

Information and sync settings for your user accounts.

Location services

Contains settings for activation or deactivation of the localization options.

Security

Screen lock: set screen lock method: slide, pattern, PIN, password and so on many kinds of mechanisms.

Make passwords visible: if marked you may see the letters typed in the password box.

Unknown sources: allows you to install applications that do not come from

Google Play.

Language & input

Set language and area, input method etc.

Backup & reset

Can backup, restore the machine settings and data

Date & time

Set the date, time, time zone and time display format

Accessibility

Options for screen rotation, text magnifier, password spelling etc.

Developer options

Settings and options for Android ^™ developers.

About device

Check the machine software version and other information.

Connect to the computer

This machine can be connected to a PC through the USB cable, by which the data is copied or deleted. The specific procedure is as follows.

  1. Connect the machine through the USB cable to the PC's USB port and you will get notification "USB already connected".

  2. Click "USB already connected" notice options, and choose the "open USB storage devices", and you can manage the files from the memory of your machine.

Factory data reset

If this machine is infected, or third party software installed to run this machine is unusual, but through the recovery factory Settings, remove the third party software, and restore the state out by default. Into this machine "Settings"-"privacy", select "Factory data reset" item, confirmed, will remove all of the data

Common troubleshooting

What is the APK file? It and Android PMP have what relation?

A: APK is the abbreviation of Android Package. APK files can be installed and executed directly to Android system of the machine.

How to get the APK application

A: You can download via PC-side installation, you can also Google Play online to download and install.

Why WIFI connection will interrupt

A: If set "screen time", when the player overtime in standby screen saver, WIFI function will be closed to save electricity purpose; When sensei player, WIFI function will be in about 5 seconds to resume automatic connection.

Why some download APK program not working properly

A: Download the APK software, mostly by the user to development, without the platform compatibility testing, and part of the hardware and software for Android system version has a special requirements, so there could be downloaded APK documents not compatible, not the normal operation of the phenomenon, the player itself quality problems.

Why does not the machine show charging state

A: When the battery is extremely low, need to use DC charger charging half an hour or more to show charging status

Why can't realize the gravity induction function

A: This machine support gravity feeling function, can be through the shaking to switch the screen machine did show, but some of the application does not support the gravity induction function, it can't realize the screen of switching function, this is the software support question, the functionality of the player.

Players can't boot

1) Check the battery no electricity

2) Connect the ac adapter after inspection again

3) If after charging still unable to boot, please contact our customer service

Can't Hear the voice in the headset

1) Please check the volume is set to 0
2) Please check whether the connection headphones

Player charging abnormalities

1) Please confirm that the use of the equipment complies with the charger of the player charger requirements

2) Such as connection USB charging, please do not connect to computers lead USB interface

Why some downloaded video cannot be played

This device is compatible with formats of video files from internet but due to the fact that video formats may vary there is a possibility not to be compatible with some of them. In these cases it is recommended to use the PC and some video conversion software to get to a compatible format.

DECLARATION OF CONFORMITY

No. 1528

We, S.C. Visual Fan S.R.L., with the headquarters in Brasov, 61, Brazilor St., CP 500313 Romania, registered at the Trade Commerce Brasov under no. J08/818/2002, CUI RO14724950, as the importer, assure, guarantee and declare on our own responsibility, according to the provisions from article 4 HG no. 1.022/2002, regarding the regime of the products and services, which can be harmful for life and health, security and labor protection, that the product AX502 from ALLVIEW, does not jeopardize the life, health and labor protection, does not produce a negative impact over the environment and is in accordance with:

  • Directive no. 2011/65/UE, modified by 2014/8/UE regarding the usage restrictions of certain dangerous substances in electric and electronic equipment
  • Directive regarding the radio and telecommunication equipment RED 2014/53/CEE (HG 487/2016)
  • Directive 2014/35/UE regarding the assurance of users of low voltage equipment
  • Directive regarding the electromagnetic compatibility 89/336/CEE, modified by Directive 92/31/CEE and 93/68/CEE (HG982/2007); RoHS: EN50581:2012; 2014/30/EU(HG 487/2016)
  • The safety requests of the European Directive 2001/95/EC and the EN 60065:2002/A12:2011 and EN 60950-1:2006/ A1:2010 /A11:2009/A12:2011 standards, regarding the level of decibels emitted by the sold appliances.

The product has been assessed according to the following standards:

Health: 2014/35/EU; EN50360:2001+A1:2012, EN 50361; EN 62209-1 : 2006

Safety: 2014/35/EU; EN 60950-1:2001+A11:2004; EMC EN 301 489-01 V1.6.1 (09-2005)

EN 301 489-07 V1.3.1 (11-2005); EN 301 489-17 V1.2.1 (08-2002)

Radio spectrum: 2014/35/EU; EN 300 328 V1.7.1 (10-2006)

The evaluation procedure of the conformity was made according to Directive 2014/53/CEE, the documentation being stored at S.C. Visual Fan S.R.L., Brasov, 61, Brazilor St., CP 500313, Romania and will be offered at request.

The product has the CE mark on it. The declaration of conformity is available at www.allviewmobile.com.

SAR: 1.28W/kg

Brasov

17.11.2017

Gheorghe Cotuna

Allview AX502 - No. 1528 - 1

Dyrektor

Dyrektor VISUAL SOCIETY SHADY-ASMANIA

Manual de utilizare Viva AX502

Prefata

De luat in considerare

Schedule power on/off

DEKLARACJA ZGODNOŚCI WE No.1528

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Allview AX502 - DEKLARACJA ZGODNOŚCI WE No.1528 - 1

Excessive sound pressure from earphones and headphones can cause hearing loss.

To prevent possible hearing damage, do not listen at high volume levels for long periods.

The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.

Allview AX502 - DEKLARACJA ZGODNOŚCI WE No.1528 - 2

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Product information

Brand : Allview

Model : AX502

Category : Tablet