TEL-2414 - Telephone Steren - Free user manual and instructions

Product Type	Backlight cordless DECT phone
Brand	Steren
Model	TEL-2414
Technology	DECT 6.0
Color	Grey
Display	Backlit LCD
Handset Power	2 x AAA rechargeable batteries (included)
Base Power	6V DC, 150mA (power converter output: 6V, 500mA)
Power Converter Input	100-240V AC, 50/60Hz, 150mA
Phonebook Capacity	50 entries
Caller ID Memory	29 entries
Ringtones	10 melodies
Range (indoors)	Up to 50 meters (typical DECT range)
Additional Handsets Support	Up to 4 additional handsets
Intercom	Yes (between registered handsets)
Handsfree (Speakerphone)	Yes
Keypad Lock	Yes (long press * key)
Alarm Clock	Yes
Dial Modes	Tone / Pulse
Languages Supported	16 languages
Warranty	1 year

Frequently Asked Questions - TEL-2414 Steren

How do I register a handset to the base?

Press and hold the Page button on the base for 5 seconds to enter registration mode. On the handset, go to Menu > Registration, select a base (e.g., BASE 1), then press OK. When prompted, enter the PIN (default 0000). Place the handset on the base to complete registration.

Why is there no dial tone?

Ensure the power adapter is plugged into an outlet and the telephone line cord is firmly connected to the base and wall jack. Also check that the handset is charged and within range of the base. If the issue persists, try moving the handset closer to the base or contact your telephone company.

How do I charge the handset batteries?

Place the handset on the base cradle. The CHARGE indicator lights up. The included rechargeable AAA batteries charge automatically. For best performance, charge for at least 12 hours before first use.

How can I store a contact in the phonebook?

From idle mode, press OK to enter the main menu. Select PHONE BOOK > NEW ENTRY. Use the keypad to enter the name and number, then press OK to save. You can also store incoming caller ID numbers by reviewing the call log and selecting Add to PB.

The handset does not ring on incoming calls.

Make sure the ringer is not turned off. On the handset, press and hold the Ring On/Off key (key 13) to toggle the ringer. Also check the volume settings under HS Settings > Ring Setup > Ext Ring. Ensure the handset is registered and within range.

How do I set the date and time?

Go to Menu > HS Settings > Date & Time. Use the arrow buttons to adjust the date and time, then press OK to confirm. The base may automatically set the time if caller ID is received.

Can I use the phone without a landline?

No, this phone requires connection to a standard telephone line (PSTN) for dial tone and outgoing calls. It does not work with VoIP services without an adapter.

How do I delete all contacts from the phonebook?

Go to Menu > PHONE BOOK > DELETE ALL. Press OK and confirm when prompted. All entries will be permanently deleted.

What does the 'CID' icon mean?

The CID icon appears when viewing the call log, indicating that there are missed or received calls that have not been reviewed. A triangle icon (▲) next to CID means unread caller ID entries.

How do I reset the phone to factory defaults?

To reset the base: go to Menu > BS Settings > BS Default, enter the PIN (default 0000), and confirm. For the handset, go to HS Settings > HS Default. Note that all user settings will be erased.

USER MANUAL TEL-2414 Steren

Illustration of a gray remote control device with keypad and buttons, set against a blue background (no text or symbols visible)

Diagram showing connections between a device, power outlet, and network switch (no text or symbols present)

12. Redial (RD) / Pausa (P)

3D model of a mechanical component with two labeled buttons (17 and 16) pointing to a central oval feature (no text or symbols on the object itself)

STEREN PRODUCTO EMPACADO S.A. DE C.V.

BiólogoMaximinoMartínezNo.3408Int.3y4, San

Salvador Xochimanca, México, D.F. 02870,

RFC: SPE941215H43

ELECTRÓNICA STEREN DEL CENTRO, S.A. DE C.V.

Rep. del Salvador 20 A y B, Centro, 06000, México. D.F. RFC: ESC9610259N4

ELECTRÓNICA STEREN DE GUADALAJARA, S.A.

López Cotilla No. 51, Centro, 44100, Guadalajara, Jal. RFC: ESG810511HT6

ELECTRÓNICA STEREN DE MONTERREY, S.A.

Colón 130 Pte., Centro, 64000, Monterrey, N.L. RFC: ESM830202MF8

ELECTRÓNICA STEREN DE TIJUANA, S.A. de C.V.

Calle 2a, Juárez 7636, Centro, 22000, Tijuana, B.C.N. RFC: EST980909NU5

STEREN

TEL-2414

Backlight cordless DECT phone

Illustration of a generic remote control device with keypad and buttons, set against a blue background (no text or symbols visible)

V0812c

Instruction manual

S4-B

Thank You on purchasing your new Steren product.

This manual includes all the feature operations and troubleshooting necessary to install and operate your new Steren's Backlight cordless DECT phone.

Please review this manual thoroughly to ensure proper installation and operation of this product. For support, shopping, and everything new at Steren, visit our website:

www.steren.com

The instructions of this manual are for reference about the product. There may be differences due to updates.

Please check our web site (www.steren.com) to obtain the latest version of the instruction manual.

SAFETY INSTRUCTIONS

- Disconnect the device from the electrical outlet before cleaning.

- Use a damp cloth for cleaning. Do not use liquid cleaners.

- Never use it near water sources.

- Place the handset on a firm surface, and where the openings and slots in the back of the unit receive ventilation.

- This product should be operated only from the type of power source indicated on the marking label, consult your dealer or local power company.

- Do not disassemble this product. Opening or removing parts of the telephone base or handset may expose you to dangerous voltages or other risks.

1. HIGHLIGHTS

Cordless phone with backlight for an easy view in low light conditions.

It features caller ID, phonebook, intercom, among others. It includes DECT 6.0 technology to avoid interferences with other wireless devices.

Thebaseallowsconnectingupto4additionalextensions, andithas languages, ringtones, volume set and clock.

Manufactured in grey colour plastic.

• 50 numbers phonebook
  • 29 memories for caller ID
  Intercom
• Battery indicator
• Keyboard lock
• 10 ringtones

2. INSTALLATION

1. Remove the battery compartment cover.
2. Place two rechargeable AAA batteries (included), pay attention to polarity.
3. Replace the battery compartment cover.
4. Choose a location for your cordless telephone as far away as possible from any other cordless (wireless) devices such as cordless telephones, 802.11 wireless routers (i.e., Wi Fi), microwave ovens, televisions, computers, etc.
5. Connect the adapter to the connector DC 6V on the back of the base.
6. Connect the power adapter into an outlet.
7. Connect the phone line cord to the connector represented as LINE

Diagram of a device connection showing power outlet, socket, and socket with wiring (no text or symbols)

1. Place the handset on the base.
2. Verify that the phone has a dial tone.

IF YOU ARE SUBSCRIBER TO A DSL SERVICE (OPTIONAL)

If you receive high speed Internet through your telephone line (commonly referred as DSL), and you are experiencing interference during conversations, your caller ID features are not functioning properly, and you are subscribed to DSL service from your telephone company, install a DSL filter to the telephone line between the telephone base and the telephone line jack (Sternen 300-997).

graph LR
    A["Telephone line"] --> B["RJ11 jack"]
    B --> C["ADSL filter"]
    C --> D["Output"]

3. CONTROLS

Cordless phone

1. LCD screen

2. Flash (R) / CLR button

- Flash: Press to activate the services youaresubscribedwithyourlocal telephone company.

- CLR: During phone edit mode, press it if you have a mistake.

The previous letter or number will be deleted, each time you press this button.

Pressthebuttonfor3secondsto delete the current input.

1. Menu / OK

2. Menu: Press to enter main menu.

3. OK: Confirms a selection.

4. Answer an incoming call

Press once to answer an incoming call.

1. On / Off. Press and hold for three seconds to power on / off the device. Press to end a call.

2. Numeric keyboard

3. INT

Allows you to make internal calls between the handsets. This function will be activated only if you have many wireless phones.

1. Keylock (*)

In idle mode, press and hold the button for three seconds, the keyboard will be blocked. Using this you cannot press the keys accidentally. Press and hold for three seconds, once again, to reestablish the keyboard.

1. Up / Incoming call review

Use it to move it between submenus.

Press to increase the volume level (5 levels).

Press to check the previously incoming numbers.

1. Down / Outgoing call review

Use it to move it between submenus.

Press to check the previously dialed numbers.

Press to decrease the volume level, while using the speaker (5 levels).

1. Phonebook

Press to search a contact into the phonebook and exit from a function during menu operation.

1. Redial (RD) / Pause (P)

Redial the last dialed number.

Press to make a pause while dialing (especially useful when calling a PBX).

13. Ring on / off

Switch the handset external call ringer on/off by long press this key.

14. Speaker

Press to activate the hands free function.

15. Mute

During a conversation, press to mute the microphone. Press it again to activate the microphone.

16. Page

When you press it, the handset rings, so you can find it.

17. IN USE / CHARGE button

1. Telephone line input jack (LINE).
2. Power adapter input jack (DC 6V).

3D model of a device with a dome-shaped top and two labeled buttons (17 and 16), no readable text or symbols beyond labels.

Icon description

Icons Function
	Signal: Steady when the handset is registered and within range of the base. Flashes when the handset is out of range or searching for the base.
	Menu is opened.
	Displayed when the phone is in handsfree mode.
	Displayed when you are viewing the phonebook list.
	Silent mode: Handset ringer is off.
	The alarm has been set.
	Indicates an incoming call not registered in the agenda.
	Handset battery level.
	Flashes to indicate an incoming internal call.
	Flashes to indicate new calls list entries received.
	Flashes to indicate an incoming external call.
	Flashes to indicate new voicemail messages received.
CID	The CID icon will be displayed when viewing the CALL LOG menu. The icon ▲will be displayed with CID mark together to indicate user has new CID not be read.
REP	An incoming call log several times.

4. KEY MAP

Key	1st press	2nd press	3rd press	4th press	5th press
1	Space	-	1	@	-
2	A	B	C	2	-
3	D	E	F	3	-
4	G	H	I	4	-
5	J	K	L	5	-
6	M	N	O	6	-
7	P	Q	R	S	7
8	T	U	V	8	-
9	W	X	Y	Z	9
0	0	?	&	/	-
#	#

To enter main menu, press:

During idle mode, you will see next options:

a) PHONE BOOK
b) CALL LOG
c) BS SETTINGS
d) HS SETTINGS
e) REGISTRATION

a) PHONE BOOK

Use this menu to see the stored contacts in the phone.

- Press OK once, use Down button to select PHONEBOOK option, press OK to confirm.

Here you will find next options:

• LIST: Select this option to view a list of the stored phone numbers in phonebook.
- Use ✦ to move in through the list. In the screen you will see the name of the contact and the phone number.

• NEW ENTRY: Use the option to enter a new phone number in the phonebook.
• Use numeric keys to enter the name of the contact. Press OK to store changes.
• Use the numeric keys to enter a phone number.
• Press OK to select a Melody use the buttons and press OK once again to store all changes.

• EDIT RECORD: Use this option to modify the information of a current contact in the phonebook.
- Use the buttons to select the desired contact to edit.
- Press OK to make the correction.
- Use ◆ buttons to select the desired character to edit, enter the right letter.
- Press OK to save the changes.
- Repeat the process to edit the phone number.
- Select the Melody type and Press OK to store the changes. In case of mistake press R/CLR.
- DEL RECORD: Select this option to delete a contact in the phonebook.

• Use ◆buttons to select the desired number to erase.
• Press OK to confirm the selection.
• In the screen you will see the message: CONFIRM?
• Press OK to delete the contact.
• DELETE ALL: With this option you can delete all phone numbers stored in the phonebook.
• Press OK to confirm the action, you will see all the phone numbers in the phonebook.
• Press OK, in the screen will appear the CONFIRM? message. Press OK.

- MEM STATUS: Select this option to know how many contacts are stored in the phonebook.

- You can store up to 50 contacts. If you see 10/50 in the screen, means that you have 10 stored phone numbers.

b) CALL LOG

Press OK once, in the screen you will see CALL LOG. Press OK once again to enter the submenu. There you will see next options:

• MISSED: Allows you to check the unanswered calls.

- Use ◆ to check the missed calls. Press OK.

- RECEIVED: Allows you to check the incoming phone calls.

- Press OK

- If any number is in memory, you will see: EMPTY.

• DIALED: Allows you to check the outgoing phone calls.

- Use ◆buttons to check all the dialed phone calls.

- Press OK.

c) BS SETTINGS

Use this option to set the wireless phone base. In case the handset is unregistered, you cannot make any change.

- DELETE HS: This option let you delete a handset from the base in use.

- Press OK.

- Insert the PIN the predetermined number is 0000.

- Select the identification number of the handset you want to delete.

STEREN

- DIAL MODE: With this option, you can choose the dial options, either tone or pulse.

- FLASH TIME: With this option, you may change the flash time. You can choose between 100, 300, 600 and 1000 ms.

- MODIFY PIN: With this option you can change the PIN, that it is used to set some parameters.

- Press OK to enter in the submenu.

- In the screen will display PIN?, type the current PIN (predetermined number is 0000).

- Press OK to confirm the option.

- In the screen will be displayed NEW PIN, type the new one.

- Press OK to confirm. Repeat the number, finally press OK to store the changes.

- BS DEFAULT: This option will allows you to reset the phone to default parameters.

- Select the submenu by pressing OK.

- Type 0000 (or the current ID number) when the word PIN? displays in the screen.

- Press OK to confirm.

- Once the option is selected, the parameters set by the user are deleted permanently.

d) HS SETTINGS

With this option you can set parameters in the handset, in the submenu you will see next options:

• ALARM: Select this option to activate or deactivate the phone alarm.

- Use the ◀buttons to select an option.

- Press OK in the option ON to activate the alarm.

- Enter the time by using the up and down buttons. Press OK.

- The word Snooze ON and Snooze OFF will display in the screen.

• RING SETUP: Inside the menu, you will find next options:

- INT RING: Allows you to select a melody type for internal calls and the desired volume level. You can choose between 10 melodies.

- Use the ◆ buttons, and press OK to store changes.

- Set the volume in five different levels and OFF.

- Press OK to store changes.

- EXT RING: Allows you to select a melody type for external calls and the desired volume level. You can choose between 10 melodies.

- Use the ◀buttons, and press OK to store changes.

- Set the volume in five different levels and OFF.

- Press OK to store changes.

• TONE SETUP: In the submenu you will find the next options:

- KEY TONE: Use it to activate or deactivate the key sounds.

- BATTERY LOW: Activate or deactivate the low battery sound indicator.

- RANGE ALARM: Use this option when the phone is out of the base range.

- LANGUAGE: Select the menu language between 16 different languages.

STEREN

• HS NAME: Select this option to identify the handset with a name.
- Use the numeric keys to type a name.
- Press OK to store changes.

• AUTO ANSWER: Activate or deactivate the auto answering function.
• BARRING: Block all outgoing calls or special outgoing calls.
- Enter the current PIN (0000 predetermined) to activate the function
- DATE & TIME: Use to set the current date and time.
- Press OK to change the time and date.
- Use the ◆buttons to enter the date and press OK to storage changes.
- Use the ◆buttons to enter the actual time.
- Press OK to storage changes.
• CONTRAST: You have 8 different levels to set the display.
- Use the ◆buttons to select a level.
- Press OK to save changes.
- SELECT BASE: Select the base where the handset will be linked. You have up to 4 different bases to select. Automatic option is available.
- HS DEFAULT: Press to reset the handset to default parameters. Once you select this option, the user settings are completely erased.

e) REGISTRATION

Use this menu to register a handset in an specific base.

• Set the base in Searching mode by pressing the Page button in the base for 5 seconds.
• Select a base, you have up to 4 options, if you have only one base, select BASE 1.
• Press OK to search.
• Type the PIN, (0000 predetermined) when the handset finds a base.
• Press OK to store changes.

1. Place the handset entries on the base terminals, make sure it has been placed firmly to prevent slippery.

MAKING CALLS

1. Press “ ” key once to get dial tone.
2. Use the numeric keys to dial a phone number.
3. Speak through the handset or speaker.
4. After the conversation, press " 🔍" to end the call.

ANSWERING CALLS

1. When you receive an incoming call, press “” (if you have the Automatic Answer option, the phone will answer automatically after an incoming call).
2. To end the call, press "

REDIAL

1. When the handset is idle, use √ button to display the last ten phone numbers dialed from the handset or ↗ to display the received calls.
2. Press " " to dial the displayed phone number.

OTHER OPERATIONS

STORING INCOMING PHONE NUMBERS INTO PHONEBOOK

If you have Caller ID service, you can store the incoming phone numbers into phonebook.

• Use the ◆buttons to check incoming phone numbers.
• Press OK once you find the number. In the screen you will see: Add to PB?.
• Press OK to confirm the option.

7. TROUBLESHOOTING

Trouble Solution
• My phone doesn’t work	• Make sure the power cord is plugged in.• Make sure the telephone line cord is plugged firmly into the corded / cordless phone base and wall jack.• Place the handset on the base when not in use.• Charge the batteries in the wireless handset (included).
• I cannot get dial tone	• Try all the suggestions above.• Move the wireless handset closer to the telephone base. You might have moved out of range.• Contact your local telephone company.
• I cannot dial out	• Make sure you have a dial tone before dialing.• If the other phones in your home are having the issue, the problem is in your wiring or local service.
• The battery does not hold a charge	• Charge the battery in the wireless handset.• You may need to purchase a new battery,
• I get noise, static, or weak signal even when I’m near the telephone base.	• Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another.
I get noise, static, or weak signal even when I'm near the telephone base.	You can improve the performance of your cordless phone and router by:a) Positioning your new phone as far away as possible from any other existing cordless telephone system.b) Positioning your telephone base as far as possible from your router, computer or other devices.Install your phone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellphones,intercoms,roommonitors, televisions, personal computers, kitchen appliances and other cordless phones.
My handset doesn't ring when I recieve a call	The ringer must be activated. Refer to the section(s) on ringer selection in this user's manual.Make sure the telephone line cord is plugged firmly into the telephone base and jack.Place the cordless phone near the base.Charge the battery in the wireless handset.Unplug other phone extensions you might have.Move the telephone base to another location, preferably on an upper floor.Contact your local telephone company.
My caller ID isn't working	You must subscribe to this service for this feature to work on your phone.

8. MAINTENANCE

Taking care of your telephone

• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever need to ship it.
• Avoid water.
• Do not use the handset outdoors in the rain, or handle it with wet hands.

Electrical storms

- Be careful when using electric appliances during storms.

Cleaning your telephone

• Clean it only with a soft cloth slightly dampened with water or a mild soap.
• Do not use excess water or cleaning solvents of any kind.

9. SPECIFICATIONS

Handset

Input: 2.4 V = (2 x AAA)

Base

Input: 6V == 150mA (power converter) -48V (phone line)

Power converter

Input: 100-240 V \~ 50/60 Hz 150mA

Output: 6V 500 mA =

Nominal consumption: 5Wh / day

Stand-by power consumption: 16Wh / day

Product design and specifications are subject to change without notice

Product: Backlight cordless DECT phone

Part number: TËL-2414

Brand: Steren

WARRANTY

This Sterenproduct is warranted under normal usage against defectsin workmanship and materials to the original purchaser for one year from the date of purchase.

CONDITIONS

1. This warranty card with all therequired information, invoice, productboxor package, and product, must be presented when warranty service is required.
2. If the product stills on the warranty time, the company will repair it free of charge.
3. The repairing time will not exceed 30 natural days, from the day the claim was received.
4. Steren sell parts, components, consumables and accessories to customer, as well as warranty service, at any of the addresses mentioned later.

THIS WARRANTY IS VOID IN THE NEXT CASES:

If the product has been damaged by an accident, act sof God, mishandling, leaky batteries, failure to follow enclosed instructions, improper repair by unauthorized personnel, improper safe keeping, among others.

a) The consumer can also claim the warranty service in the purchase establishment.
b) If you lose the warranty card, we can reissue it, if you show the invoice or purchase ticket.

RETAILER INFORMATION

Name of the retailer Address ____ Product ____ Brand ____ Part number ____ Serial number ____ Date of delivery ____

In case your product fails or have questions, please contact your nearest dealer. If you are in Mexico, please give a call to our Call Center.

01 800 500 9000

STEREN

Help us to improve this instruction manual, call us:

01800 500 9000

Customer Service Center

www.steren.com