HG11841 - Wall electric heater SILVERCREST - Free user manual and instructions

USER MANUAL HG11841 SILVERCREST

PDF ONLINE www.lidl-service.com

OWIM GmbH & Co. KG

Stiftsbergstraße 1

74167 Neckarsulm

GERMANY

Model No.: HG11841

Version: 06/2024

IAN 458952_2401

8=

WAND-HEIZSTRAHLER / WALL-MOUNTED HEATER / CHAUFFAGE RADIANT MURAL SWH 800 A1

DE AT CH

WAND-HEIZSTRAHLER

Bedienungsanleitung

This product is only suitable for well-insulated rooms or occasional use.

FR BE

CHAUFFAGE RADIANT MURAL

Technical diagram of a mechanical device with numbered components and a control panel, including exploded views and assembly instructions.

B

(1

Ceiling Min. 45cm Wall 11 Min.25cm Min. 200cm Wall

B

2

Diagram showing a power tool in action on a brick wall with three marked cross marks, indicating detection or failure.

M7*37 14

B ③ M4*31 12 13 11

B ④ 15 M4*10

Installation Page 14

Bedienung Page 14

Line drawing of a wall-mounted air conditioner unit mounted on a brick wall, with no text or symbols present.

● Fehlerbehebung

List of pictograms used ...... Page 22

Introduction Page 23

Intended use.... Page 23

Scope of delivery.... Page 23

Parts list Page 23

Technical data Page 23

General safety instructions.... Page 23

Before installation.... Page 28

Installation Page 29

Operation.... Page 29

Switching the product on.... Page 29

Automatic switch-off function Page 30

Adjusting the inclination Page 30

Troubleshooting Page 31

Cleaning Page 31

Storage Page 31

Disposal Page 31

Warranty Page 32

Warranty claim procedure.... Page 32

Service Page 32

Information requirements for electric local space heaters..... Page 33

List of pictograms used
	DANGER! - Designating a hazard with high risk, which will result in death or severe injury if not avoided (e.g. risk of suffocation)		Alternating current/voltage
	WARNING! - Designating a hazard with moderate risk, which can result in death or severe injury if not avoided (e.g. risk of electric shock)		Hertz (supply frequency)
			Watt
	CAUTION! - Designating a hazard with low risk, which could result in minor or moderate injury if not avoided (e.g. risk of scalding)		Danger - risk of electric shock!
	NOTICE! - Warns of possible damage to property/the product if not avoided (e.g. risk of short circuit)		WARNING! Do not cover the product to prevent it from overheating.
	INFO: This symbol with the "Info" signal word offers additional useful information.		Safety information Instructions for use
[57901]	Use the product in dry indoor spaces only.		Protected against splashing water from all directions
	CE mark indicates conformity with relevant EU directives applicable for this product.

WALL-MOUNTED HEATER

● Introduction

We congratulate you on the purchase of your new product. You have chosen a high quality product. The instructions for use are part of the product. They contain important information concerning safety, use and disposal. Before using the product, please familiarise yourself with all of the safety information and instructions for use. Only use the product as described and for the specified applications. If you pass the product on to anyone else, please ensure that you also pass on all the documentation with it.

Intended use

The product is only suitable for well insulated spaces or occasional use.
The product is designed to provide instant and gentle heat in rooms.
The product is not suitable for use in rooms where special conditions exist, such as a corrosive or potentially explosive atmosphere (dust, vapour or gas).
- Do not use the product outdoors.
■ Any other use or modification of the product shall be deemed to be improper and entails a considerable risk of accidents.
The product is designed for household use; it is not suitable for commercial use.
The manufacturer accepts no liability for damages caused by improper use.

- Scope of delivery

After unpacking the product, check if the delivery is complete and if all parts are in good condition. Remove all packaging materials before use.

1 Wall-mounted heater
1 Short manual
1 Wall bracket
3 Mounting screws (M4*31)
1 Locking screw (M2*10)
3 Washers (4.5*12*1)
3 Dowels (M7*37)

Parts list

(Fig. A)

1	Display
2	10min timer switch
3	Pull switch
4	Power plug/cord set
5	Handle
6	Heater outlet
7	Heating tubes
8	Locking screw hole
9	Slots for wall bracket
10	Vent holes
11	Wall bracket
12	Mounting screws x 3
13	Washers x 3
14	Dowels x 3
15	Locking screw x 1

Display
2 10min timer switch
3 Pull switch
4 Power plug/cord set
5 Handle
6 Heater outlet
7 Heating tubes
8 Locking screw hole
9 Slots for wall bracket
10 Vent holes
11 Wall bracket
12 Mounting screws x 3
13 Washers x 3
14 Dowels x 3
15 Locking screw x 1

- Technical data

Input voltage: 220-240 V~,50 Hz

Nominal power consumption: 800 W

1 Low heating level: 400 W

2 High heating level: 800 W

Protection class: I

Ingress protection: IPX4

General safety instructions

BEFORE USING THE PRODUCT, FAMILIARISE YOURSELF WITH ALL OF THE SAFETY INFORMATION AND INSTRUCTIONS FOR USE! WHEN PASSING THIS PRODUCT ON TO OTHERS, ALSO INCLUDE ALL THE DOCUMENTS!

In the case of damage resulting from non-compliance with these operating instructions the warranty claim becomes invalid! No liability is accepted for consequential damage! In the case of material damage or personal injury caused by incorrect handling or non-compliance with the safety instructions, no liability is accepted!

Children and persons with limitations

⚠ WARNING! DANGER OF DEATH AND ACCIDENTS FOR TODDLERS AND CHILDREN!

Never leave children unsupervised with the packaging material. The packaging material represents a danger of suffocation.

Children frequently underestimate the dangers. Always keep children away from the packaging material.

⚠️ CAUTION! This product is not a toy for children! Children are not aware of the dangers associated with handling electrical products. ■ Children of less than 3 years should be kept away unless continuously supervised.

Children aged from 3 years and less than 8 years shall only switch on/off the product provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved.

Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the product or perform user maintenance.

This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved.

■ Children shall not play with the product.

- Cleaning and user maintenance shall not be made by children without supervision.

⚠️ DANGER! Risk of electric shock! Never attempt to repair the product yourself. In case of malfunction, repairs are to be conducted by qualified personnel only.

⚠ WARNING! Risk of electric shock! Do not immerse the product's electrical components in water or other liquids. Never hold the product under running water.

⚠️ CAUTION! Risk of electric shock! Do not use if there are visible signs of damage to the product. Disconnect it from the power supply and contact your retailer in the event of damage.

⚠ WARNING! Risk of injury! Turn off the product and disconnect it from the power supply before cleaning and when the product is not in use.

⚠ WARNING! Improper use may result in personal injury. Use the product only as described in the user manual. Never attempt to alter the product in any way.

■ The product must not be located immediately below a socket-outlet.

• Do not use this product in the immediate surroundings of a bath, a shower or a swimming pool.
  ■ Use this product on an even, horizontal and stable surface.
  ■ Use the product in dry indoor rooms only.

Fire/burn hazard and heat

⚠️ CAUTION! Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

WARNING! In order to avoid overheating, do not

cover the product.

⚠ WARNING! Do not use this product in small rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.

⚠️ DANGER! To reduce the risk of fire, keep textiles, curtains, or any other flammable material a minimum distance of 1 m from the air outlet.

⚠️ DANGER! Fire hazard!

Do not cover the product's air vents. Make sure the product has sufficient ventilation. Do not place the product in a cabinet.

- Do not operate the product near flammable materials such as curtains, furniture or other flammable materials.

- Keep the product at lea 100 cm away from other objects (curtains, walls, etc.).

■ Regularly remove dust and filth with a soft, dry cloth.

Before use, always check the air inlet and outlet for debris and dust. An unclean air inlet or outlet prevents air from flowing through. This may result in the product overheating.

- Remove from the product's heating area all firm, liquid and gaseous materials that might ignite.

- Never insert any fingers or foreign objects into the product's openings.

■ NEVER touch the heating elements with your hands.

If you notice any smoke or unusual noises, immediately disconnect the product from the power supply. Have the product checked by a specialist before continued use.

In the event of a fire, first pull the plug from the power outlet or disconnect the product from the power supply before taking appropriate fire-fighting measures.

■ Never leave the product unattended while it is in use.

⚠️ DANGER! Fire hazard!

This product is not intended to be operated by means of an external timer or separate remote-control system. The product may be switched on, for example even when it is covered.

- Do not move the product while it is in operation or cooling down.

- Do not use the product anymore if it has been dropped.

- Do not operate the product close to or below curtains, wall cupboards or other inflammable materials.

- Place the product on a level, stable and heat resistant floor.

- Do not place any open fire sources, such as candles, on the product.

■ Never block the heater outlet 6 or the vent holes 10.

Do not use an extension cord.

Electrical safety

WARNING! Risk of electric shock! Use the

product only with an RCD-protected socket-outlet.

■ The product may not remain unattended as long as it is connected to the power supply.

■ Make sure that the nominal voltage on the rating plate complies with the supply voltage.

The product has increased energy consumption. Do not connect any other devices (e.g. heaters, air conditioners, etc.) to the same circuit.

■ Shield the product, power cord and plug from dust, direct sunlight and dripping and splashing water.

■ Protect the product from heat. Do not place the product in direct proximity to open flames or heat sources such as heaters, ovens or stoves.

■ Protect the power cord from damage. Do not allow it to hang over sharp corners; do not crush or bend it. Keep the power cord away from any hot surfaces and open flames. Make sure that no one may accidentally pull on it or trip over it.

■ Regularly check power plug and power cord for damages.

- Do not operate the product if the power cord or power plug are damaged, if the product does not work or is damaged in any way.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

- Do not operate the product with wet hands or while standing on a wet floor. Do not touch the power plug with wet hands. Do not use the product in very humid environments.

■ Always turn off the product before disconnecting it from the power supply.

- Do not unplug the product by pulling on the power cord. Do not wrap the power cord around the product.

■ Make sure that the details on the rating label are in conformity with your mains voltage. Only connect the product to alternating current with an earthing contact as otherwise a protection against electric shock is not provided.

In the event of malfunctions, remove the mains plug from the mains socket.

Cleaning and storage

■ Disconnect the product from the wall outlet during periods of disuse and before cleaning.
Instructions on cleaning the product: see "Cleaning".
■ Store the product in a cool, dry place protected from sunlight and out of the reach of children.

Before installation

ATTENTION! Before

installation, remove the fuse for this circuit or switch off at the circuit breaker (0 setting) in the fuse box.

■ Important: The electrical connection must be made by a qualified electrician or a person authorised to perform electrical installations. This person must be familiar with the properties of the light and all con nection regulations.

Electrician should ensure one or more residual current protective devices (RCDs) with a rated residual operating current not exceeding 30 mA shall be provided.

Note: The product cannot be installed in Zone 0, Zone 1 and Zone 2. It can only be installed outside the Zone 2 or out side the bathroom.

zone 0 zone 1 zone 2 zone 2 60 cm 60 cm 60 cm radius 120 cm 225 cm 2 2 2 2 2 2 2 2 2 2 2 zone 0 zone 1 zone 2 zone 2 60 cm 225 cm

● Installation

NOTE: The product can be operated on wall-mounted.

Wall-mounting

(Fig. B)

⚠️ DANGER! Risk of death, personal injury and damage to property! Read your drill's operating and safety instructions carefully.
⚠️ DANGER! Risk of fatal injury! Avoid hitting electricity, gas or water pipes when drilling into the wall. If necessary, check with a cable detector before drilling into a wall.

1. Hold the wall bracket on the wall taking into account the minimum distances. Mark the position of the 3 drill holes on the wall (see above illustration). Use a spirit level to position it horizontally. The height from the floor must be at least 1.8m or above.
2. Drill 3 holes (dia. 6 mm) into the wall, and then insert the 3 dowels into the drill holes.
3. Screw the wall bracket on the dowels with the help of the supplied mounting screws 12 and the washers 13.
4. Hang the wall heater with the mounted wall bracket 11. The wall bracket 11 must

be completely inserted to the slots for wall bracket 9 behind the unit. Screw the locking screw 15 to the screw hole on the bottom of the wall bracket 11 to lock the product and wall bracket each other.

Operation

i INFO: The product may give off some vapours or odours during first use. These are production or transport residue that will quickly subside. There may also be quiet noises such as clicking or crackling. These will also quickly subside once the plastic parts have finally adjusted to the operating conditions.

- Switching the product on

i INFO:

☐ Make sure that the supply voltage of the mains outlet meets the requirements described in the "Technical data" chapter.

Pull switch

The pull switch 3 is for switching on or off the unit, and setting different heat levels. Please see the table below for the functions of the pull switch 3:

Pull switch 3 operations	Function	Display 1	Heating tubes 7
Initial Power OFF		0	No light from both heating tubes.
Pull once Power ON, Heat level 1		1	One heating tube will light up.
Pull twice Power ON, Heat Level 2		2	Both heating tubes will light up.
Pull thrice	Power OFF	0	Both heating tubes will go off.

● Automatic switch-off function

This function allows the unit to shut down automatically in 10 minutes if left unattended. To enable or disable this function, press the 10min timer switch 2 to ON or OFF position.

Please see the table below for the descriptions of this function:

10min timer switch2 operations	Function Operations
ON Automatic	switch-off in10 minutes	If this function is turned on when the product is working, the 10-min timer will start to count. The unit will operate for 10 more minutes and then switch off automatically.If this function is turned on before the product is switched on, the unit will operate for 10 mins and then switch off automatically.To switch on the unit again, pull the pull switch 3 repeatedly until the position 1 or 2 is reached.If the unit is switched off during the 10-mi timer period, the timer will be reset for the next operation.
OFF The unit will operatecontinuously.		If this function is turned off during the operation, the timer will be cancelled, and the unit will operate continuously.To switch off the unit, pull the pull switch until the OFF position 0 is reached.

● Adjusting the inclination

To adjust the inclination of the heater, hold the handle 5 and twist upward or downward gently to your desired inclination (Fig. C).

Line drawing of an air conditioner mounted on a brick wall, no text or symbols present

● Troubleshooting

Problem Cause Solution
The product cannot be turned on.	The mains plug 4 is not connected	Connect the mains plug 4 to a mains outlet.
	The mains outlet does not deliver any voltage.	Check the house fuses.
The product does not heat up.	The pull switch 3 is not turned on.	Pull the pull switch 3 to the position 1 or 2.
	The pull switch 3 is turned on but the automatic shut-off function is activated.	Pull the pull switch 3 repeatedly to the position 0 (i.e. OFF) and then the position 1 or 2 to switch on the product again. As long as the 10-min timer is on, the unit will operate and shut down again in 10 minutes.

● Cleaning

⚠️ DANGER! Risk of electric shock!

Before cleaning: Always disconnect the mains plug 4 from the mains outlet before cleaning the product.

⚠ WARNING! Never immerse the product in water or other liquids. Never hold the product under running water.

☐ Wipe down the product with a slightly damp cloth. If necessary, use a little cleaning detergent.
☐ Do not let any water or other liquids enter the product interior.
☐ Do not use any abrasive, aggressive cleaners or hard brushes to clean the product.
☐ Let all parts dry completely after cleaning.
☐ Use a vacuum cleaner to clean the safety guards of the heater outlet 6 and the vent holes 10 when they have become dirty.

Storage

☐ Before storage: Let the product completely cool down.
☐ Store the product in a dry, secure location away from children.

● Disposal

The packaging is made of environmentally friendly materials, which may be disposed of through your local recycling facilities.

Observe the marking of the packaging materials for waste separation, which are marked with abbreviations (a) and numbers (b) with following meaning: 1-7: plastics/20-22: paper and fibreboard/80-98: composite materials.

Product:

The product incl. accessories, manual and packaging materials are recyclable and are subject to extended producer responsibility. Dispose them separately, following the illustrated Info-tri (sorting information), for better waste treatment. The Triman logo is valid in France only.

Contact your local refuse disposal authority for more details of how to dispose of your wornout product.

To help protect the environment, please dispose of the product properly when it has reached the end of its useful life and not in the household waste. Information on collection points and their opening hours can be obtained from your local authority.

● Warranty

The product has been manufactured to strict quality guidelines and meticulously examined before delivery. In the event of material or manufacturing defects you have legal rights against the retailer of this product. Your legal rights are not limited in any way by our warranty detailed below.

The warranty for this product is 3 years from the date of purchase. The warranty period begins on the date of purchase. Keep the original sales receipt in a safe location as this document is required as proof of purchase.

Any damage or defects already present at the time of purchase must be reported without delay after unpacking the product.

Should the product show any fault in materials or manufacture within 3 years from the date of purchase, we will repair or replace it – at our choice – free of charge to you. The warranty period is not extended as a result of a claim being granted. This also applies to replaced and repaired parts.

This warranty becomes void if the product has been damaged, or used or maintained improperly.

The warranty covers material or manufacturing defects. This warranty does not cover product parts subject to normal wear and tear, thus considered consumables (e.g. batteries, rechargeable batteries, tubes, cartridges), nor damage to fragile parts, e.g. switches or glass parts.

● Warranty claim procedure

To ensure quick processing of your claim, observe the following instructions:

Make sure to have the original sales receipt and the item number (IAN 458952_2401) available as proof of purchase.

You can find the item number on the rating plate, an engraving on the product, on the front page of the instruction manual (bottom left), or as a sticker on the rear or bottom of the product.

If functional or other defects occur, contact the service department listed below either by telephone or by e-mail.

Once the product has been recorded as defective you can return it free of charge to the service address that will be provided to you. Ensure to enclose the proof of purchase (sales receipt) and a short, written description outlining the details of the defect and when it occurred.

Service

GB Service Great Britain

Tel.:[phone]

E-Mail:[e-mail]

IE Service Ireland

Tel.:[phone]

E-Mail:[e-mail]

CE IPX4

Information requirements for electric local space heaters
Model identifier(s): WALL-MOUNTED HEATER, SWH 800 A1, HG11841
Item Symbol Value Unit Item Unit
Heat output Type of heat input
Nominal heat output P	nom	0.8 kW		Manual heat charge control, with integrated thermostat	No
Minimum heat output (indicative)	Pmin	0.4 kW		Manual heat charge control with room and/or outdoor temperature feedback	No
Maximum continuous heat output	Pmax, c	0.8 kW		Electronic heat charge control with room and/or outdoor temperature feedback	No
Auxiliary electricity consumption				Fan assisted heat output No
At nominal heat output el	max	0.8 kW		Type of heat output/room temperature control
At minimum heat output el	min	0.4 kW		Single stage heat output and no room temperature control	No
In standby mode el	SB	0.0000 kW		Two or more manual stages, no room temperature control	Yes
				With electronic room temperature control	No
				Electronic room temperature control plus day timer	No
				Electronic room temperature control plus week timer	No

Information requirements for electric local space heaters
Model identifier(s): WALL-MOUNTED HEATER, SWH 800 A1, HG11841
Item Symbol Value Unit Item	Unit
					Other control options
					Room temperature control, with presence detection	No
					Room temperature control, with open window detection	No
					With distance control option No
					With adaptive start control No
					With working time limitation Yes
					With black bulb sensor No
Contact details	OWIM GmbH & Co. KGStiftsbergstraße 174167 NeckarsulmGERMANY

Line drawing of an air conditioner mounted on a brick wall, showing airflow direction (no text or symbols)

Dépannage

Line drawing of a wall-mounted air conditioner unit mounted on a brick wall, with no text or symbols present.

● Probleemoplossing

Line drawing of a wall-mounted air conditioner unit mounted on a brick wall, with no text or symbols present.

Line drawing of a wall-mounted air conditioner unit mounted on a brick wall, with no text or symbols present.

Line drawing of a wall-mounted air conditioner unit mounted on a brick wall, with no text or symbols present.

Riešenie problémov

Line drawing of a wall-mounted air conditioner unit mounted on a brick wall, with no text or symbols present.

⚠️FARE! Brandfare! Dette

Diagram of an air conditioner mounted on a brick wall, showing airflow direction and component placement (no text or symbols)

Fejlfinding

Line drawing of a wall-mounted air conditioner unit mounted on a brick wall, with no text or symbols present.

Line drawing of a wall-mounted air conditioner unit mounted on a brick wall, with no text or symbols present.

Hibaelhárítás