PSG4-SG120 - Grill plate Vollrath - Free user manual and instructions

USER MANUAL PSG4-SG120 Vollrath

Thank you for purchasing this Vollrath® product! Save this manual for reference and the packaging in case shipping is necessary.

SAFETY PRECAUTIONS

To help ensure safe use, please read and fully understand this manual and all safety messages before operation!

WARNING

Warning indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

Caution indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE: Addresses practices not related to physical injury.

To reduce risk of injury or damage to the unit:

• Use only grounded electrical outlets matching the nameplate-rated voltage.
• Unit must be installed by a qualified person in accordance with local codes and ordinances.
• Use unit in a flat, level position.
• Do not use an extension cord with this unit. Do not plug this unit into a power strip or multi-outlet power cord.
• Before cleaning or moving, turn the unit off, allow it to cool, and unplug it.
• Do not spray controls or outside of unit with liquids or cleaning agents.
• Do not clean the unit with steel wool.
• Keep unit and power cord away from open flames, electric burners, or excessive heat.
• Do not operate unattended.
• Do not operate in public areas and/or around children.
• Do not operate if damaged or malfunctioning in any way.
• Unit may be hot even when the Ready Light is not on.
• If the supply cord is damaged, it must be replaced by the manufacturer, service agent or a qualified person in order to avoid a hazard.

Exterior view of a stainless steel grating or flatbed grill (no text or symbols visible)

Single

Exterior view of a stainless steel electric grill with dual handles and control knobs (no text or symbols visible)

Double

Exterior view of a stainless steel electric grill (no text or symbols visible)

Super-Size

Item Model Description

PSG4-SG120 TS17001	Single Cast-Iron, Grooved Plate*
PSG4-SG120-C TS17001-C	Single Cast-Iron, Grooved Plate**
PSG4-SF120 TS17011	Single Cast-Iron, Flat Plate†

PSG4-SF120-C TS17011-C Single Cast-Iron, Flat Plate**
PSG4-DG208240 TS18002 Double Cast-Iron, Grooved Plate*
PSG4-DG208240-C TS18002-C Double Cast-Iron, Grooved Plate**
PSG4-DF208240 TS18012 Double Cast-Iron, Flat Plate*
PSG4-DF208240-C TS18012-C Double Cast-Iron, Flat Plate**
PSG4-SSF120 TS17021 Super-Size Aluminum, Flat Plate*
PSG4-SSF120-C TS17021-C Super-Size Aluminum, Flat Plate**
*US Only
**US and Canada

FUNCTION AND PURPOSE

This unit is intended to contact-grill foods in commercial foodservice operations only. It is not intended for household, industrial, or laboratory use.

This sandwich grill is a medium-duty appliance capable of a wide variety of applications. The temperature is thermostatically controlled to a range between 125 °F (52 °C) — 575 °F (300 °C) for single and dual models and 125 °F (52 °C) — 500 °F (260 °C) for the super-size model. A Ready Light adjacent to the Thermostat Control Dial indicates when the plates have reached the set temperature.

UNPACKING AND INITIAL SETUP

When no longer needed, dispose of all packaging and materials in an environmentally responsible manner.

1. Remove packing material, tape, and protective plastic.
2. Clean any glue residue left over from the plastic or tape.
3. Wash grill plates to remove machine oil from manufacturing. See Cleaning Section.
4. Place the unit in desired location.
5. To avoid damage, only plug unit into a properly grounded electrical supply matching the nameplate voltage.
6. For cast-iron models only — season the grill plates.

A. Rub cooking oil into plates with a clean, lint-free cloth.
B. Heat grill to 400 °F (204 °C) and maintain temperature for 10–15 minutes; it is normal for the plates to smoke.
C. Allow grill to cool completely, then use a clean, lint-free cloth to remove excess oil.
D. Repeat the process at least once more.

FEATURES AND CONTROLS

A B C D E F G

Exterior view of a stainless steel electric grill with labeled components (I, H) and cable (no readable text or symbols)

A. Handle — used to raise and lower the top grill plate.
B. Top Grill Plate — cooks food with a heating element.
C. Bottom Grill Plate — cooks food with a heating element.
D. Drip Tray — collects grease and oil under the grill plate.
E. Ready Light — glows when surface reaches set temperature.
F. Temperature Control Dial — sets the temperature of the heating surface; Stand By is off.
G. Power Switch — turns the unit on or off.
H. Temperature Safety Switch — cuts power if unit overheats.
I. Tensioner Plugs — cover the tensioner screws.

OPERATION

WARNING

Burn Hazard.

Do not touch cookware, heating surface, food, or liquid while heating nor allow skin to come into close contact with steam.

Allow hot surfaces to cool before handling or cleaning. Do not allow water to contact the cooking surface; splattering or spraying could occur.

WARNING

Electrical Shock Hazard.

Keep liquids from entering the unit; this could cause a short circuit or electrical shock. Do not spray the unit, cord, plug, or immerse the unit or components in liquid or foam.

1. Turn unit on with Power Switch.
2. Close top grill plate. Set thermostat to desired temperature. Ready Light glows when set temperature is reached.
3. Open the top plate and center food on the bottom plate.
4. Use the handle to lower the Top Grill Plate.
5. Heat for the desired length of time.
6. Raise the handle and remove the food.
7. After cooking, wipe down grill plates to remove fat, oil, and grease — and prevent carbon build-up.

CLEANING / MAINTENANCE

WARNING

Burn Hazard.

Do not touch cookware, heating surface, food, or liquid while heating nor allow skin to come into close contact with steam.

Allow hot surfaces to cool before handling or cleaning. Do not allow water to contact the cooking surface; splattering or spraying could occur.

WARNING

Electrical Shock Hazard.

Keep liquids from entering the unit; this could cause a short circuit or electrical shock. Do not spray the unit, cord, plug, or immerse the unit or components in liquid or foam.

Cleaning

NOTICE: Do not clean the unit with steel wool.

To maintain appearance and increase service life, clean unit daily.

1. Turn unit off with the Power Switch.
2. Unplug unit and allow it to cool completely.
3. Wipe grease or oil into the drip tray.
4. Cast-iron models only — use included brush to scrub grill plates.
5. Dip a cloth or sponge in soapy water and wipe unit and plates.
6. Rinse and dry thoroughly.
7. Cast-iron models only — if necessary, season plates per Unpacking and Initial Setup.
8. Empty and clean the drip tray.

Maintenance

In time, the Top Grill plate will lower due to wear on the Tensioner. To adjust:

1. Turn Power Switch off and allow unit to cool completely.
2. Remove silicone Tensioner Plugs (I) from screw holes.
3. While testing Top Griddle Plate movement, adjust Tensioner Screws with an M5 Allen wrench until desired tension is reached.
4. Replace Tensioner Plugs by pushing them back into screw holes.

TROUBLESHOOTING

Problem Potential Cause Course of Action
Ready Light does not illuminate when Temperature Control Dial is set to standby.	Unit is not plugged in. Plug unit in.
	The Temperature Safety Switch is tripped.	Reset the Temperature Safety Switch per the instructions below.
	Ready Light malfunctioned. Contact Vollrath	Technical Services.
Grill plates do not get hot. Voltage from power source (wall outlet) is low or zero.		Verify voltage matches nameplate rating. If not, have qualified personnel correct power problem.
Grill suddenly stops working. The Temperature Safety Switch may have activated.		Reset Temperature Safety Switch per the instructions below.
Top plate does not hold itself up, or is hard to move up/down.	Tensioner is improperly adjusted. See Tensioner adjustment in preceding maintenance section.

TEMPERATURE SAFETY SWITCH

This sandwich grill is equipped with a safety feature that shuts off power to the grill if the unit overheats. If the Temperature Safety Switch is activated:

1. Determine the caused of activation and correct it.
2. Allow the unit to cool.
3. Remove the cover from the switch on the back of the grill. Press and release the switch reset button. Replace the cover.
4. Contact Vollrath Technical Services if switch activation continues.

Exterior view of a stainless steel electric grill with visible power cord and label (no readable text or symbols)

Temperature Safety Services Switch Cover

SERVICE AND REPAIR

Serviceable parts are available on vollrathfoodservice.com. To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions. When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.

WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses. The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase date found on the receipt. Any damages from improper use, abuse, modification, or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty. For complete warranty information, product registration, and new product announcements, visit vollrathfoodservice.com.

The Vollrath Company, L.L.C. Headquarters 1236 North 18th Street

Sheboygan, Wisconsin 53081-3201 USA

Main Tel: [phone] or 920-457-4851

Main Fax: [phone] or 920-459-6573

Canada Customer Service: 800-695-8560

Tech Services: [e-mail]

vollrathfoodservice.com

Pujadas Vollrath of China

Ctra. de Castanyet, Vollrath Shanghai Trading 132

P.O. Box 121 Limited

17430 Santa Coloma de Farners 23A

Time Square Plaza | 500

(Girona) – Spain Zhang Yang Road

Tel. [phone] Pudong, Shanghai 200122

[e-mail] Tel: [phone]

Vollrath de Mexico S. de R.L.

de C.V. Periferico Sur No.

7980 Edificio 4-E Col. Santa

Maria Tequepexpan 45600

Tlaquepaque, Jalisco | Mexico

Tel: [phone]

Tel: [phone]

Fax: [phone]

Prensas para sándwiches panini

Exterior view of a stainless steel grating or flatbed grill (no text or symbols visible)

Simple

Exterior view of a stainless steel electric grill with dual handles and control knobs (no text or symbols visible)

Doble

Exterior view of a stainless steel grating or flat-coated appliance (no text or symbols visible)

Tamaño Super

A B C D E F G

Exterior view of a stainless steel electric grill with labeled components (I, H) and cable (no readable text or symbols)

Exterior view of a stainless steel grating with attached power cord and cable (no visible text or symbols)

The Vollrath Company, L.L.C. Sede central 1236 North 18th Street

Sheboygan, Wisconsin 53081-3201, EE. UU.

Tel. principal: 800-319-9549 ó 920-457-4851

Fax principal: 800-752-5620 ó 920-459-6573

P.O. Box 121 Limited

17430 Santa Coloma de Farners 23A

Time Square Plaza | 500

(Girona) – Spain Zhang Yang Road

Tel. [phone] Pudong, Shanghai 200122

[e-mail] Tel.: [phone]

Exterior view of a stainless steel grating or flatbed grill (no text or symbols visible)

Simple

Exterior view of a stainless steel electric grill with dual handles and control knobs (no text or symbols visible)

Double

Exterior view of a stainless steel electric grill (no text or symbols visible)

Grande taille

A B C D E F G

Exterior view of a stainless steel electric grill with labeled components (I, H) and wiring (no readable text or symbols beyond labels)

Exterior view of a stainless steel grating with attached cable and power cord (no visible text or symbols)

P.O. Box 121 Limited

17430 Santa Coloma de Farners 23A

Time Square Plaza | 500

(Girona) – Espagne Zhang Yang Road

Tel. [phone] Pudong, Shanghai 200122

[e-mail] Tel:[phone]

Vollrath de Mexico S. de R.L. de C.V. Periferico Sur No.

7980 Edificio 4-E Col. Santa

Maria Tequepexpan 45600

Tlaquepaque, Jalisco | Mexique

Tél. : [phone]