GUD3C11 - Other computer accessories IOGEAR - Free user manual and instructions

USER MANUAL GUD3C11 IOGEAR

USB-C™ Triple Video Docking Station with 60W Power Delivery

Designed in California, USA ©2018 IOGEAR® All rights reserved. ATEN is a registered trademark of ATEN International Co., LTD. All other trademarks are the properties of their respective owners. Reproduction in whole or in part without permission is prohibited. Tested to Comply With FCC and CE Standards. FOR HOME OR OFFICE USE. Mac and the Mac logo are trademarks of Apple Computer, Inc. registered in the U.S. and other countries. Specifications subject to change without notice.

Table of Contents

Package Contents 4

System Requirements 4

Overview 5

Driver Installation 7

Hardware Installation 13

Video Resolution Chart 15

Compliance Information 17

Limited Warranty 18

Contact 18

• USB-C (Thunderbolt 3 compatible) device with DP Alt Mode Support
• USB-C with USB-C mode only up to 2 monitors
• Windows 7/8/8.1/10
• MacOS® X 10.10 ~ 10.13.3 (for 10.13.4 and above, please check DisplayLink (http://www.displaylink.com/downloads/macos) for driver update and notes)
• DisplayLink Driver installation
• Host computer USB-C port must support USB Power Delivery 2.0 and above to be charged

Overview

Front

A. Power LED
B. 3.5 ~mm microphone input
C. 3.5 ~mm headphone output
D. USB-A 3.0 Port (BC1.2 charging port w/ max 1.5A)
E. USB-A 3.0 Port
F. USB-C (for data transfer only)

Back

G. GUD3C11 power switch
H. USB-A 2.0 Port

I. USB-A 2.0 Port

J. USB-C port for host computer (Power Delivery pass-through up to 60W to charge)
K. HDMI
L. DisplayPort
M. DisplayPort
N. Gigabit Ethernet Port
O. DC power input

Driver Installation

1. Before hardware installation, please download the latest driver to your computer from the DisplayLink support website at www.displaylink.com/support
2. For Windows OS, run the "DisplayLink USB Graphics Software for Windows 8.4 M0.exe", it will start installing the Displaylink Driver automatically.

Installing device driver software

Click here for status.

For Mac® OS 10.11 ~ 10.13.3, run the "DisplayLink installer 4.1.11.dmg"

For Mac® OS 10.10.5~10.12, run the "DisplayLink Installer 82262.dmg"

3. Follow the screen instructions to complete the installation and restart your computer

(Mac)

(Windows)

1. For Mac® OS High Sierra 10.13.3, at the end of the installation, the operation system should display a "System Extension Linked after installation" warning. Please enable it under Security & Privacy setting.

1. For DisplayLink configurations, please refer to Support Document on DisplayLink website

a. How to configure DisplayLink displays on Windows https://support.displaylink.com/knowledgebase/ articles/624597-how-to-configure-displaylink-displays-on-windows
b. How to configure DisplayLink displays on Mac https://support.displaylink.com/knowledgebase/articles/658258-how-toconfigure-displaylink-displays-on-mac-os-x

Hardware Installation

1. Plug in the included AC Power Adapter to the appropriate electrical outlet
2. Connect the AC power adapter to the DC input on GUD3C11
3. Connect the included USB-C cable on GUD3C11 to the USB-C port on the host computer.
4. Connect external HDMI monitor to HDMI port on GUD3C11 with a HDMI cable*.
5. Connect external DisplayPort monitor to DisplayPort on GUD3C11 with a DisplayPort cable*.

1. Monitor screen might flicker intermittently for about 5-10 seconds when connecting to the external monitor due to video sync process.
2. Connect external devices to appropriate ports as needed (refer to product overview for ports call out)

*Note: The maximum resolution of 4K is dependent on the source content, capability of the video display, the cable used, and the graphic card capability of the connected host computer.

Video Resolution Chart

For host computer with DisplayPort Alt-Mode:

# of Video output	DisplayPort1	DisplayPort2 HDMI
Single Display	4096x2160 @60Hz	n/a n/a
Single Display n/a		4096x2160 @60Hz	n/a
Single Display n/a	n/a		3840x2160 @30Hz
Two concurrent	3840x2160 @60Hz	3840x2160 @60Hz	n/a
Two concurrent	4096x2160 @60Hz	n/a	3840x2160 @30Hz
Two concurrent n/a		4096x2160 @60Hz	3840x2160 @30Hz
Three concurrent	3840x2160 @60Hz	3840x2160 @60Hz	3840x2160 @30Hz

For host computer with USB-C mode only:

# of Video output	DisplayPort1	DisplayPort2 HDMI
Single Display	4096x2160 @60Hz	n/a n/a
Single Display n/a		4096x2160 @60Hz	n/a
Single Display n/a	n/a		4096x2160 @60Hz
Two concurrent	3840x2160 @60Hz	3840x2160 @60Hz	n/a
Two concurrent	3840x2160 @60Hz	n/a	3840x2160 @30Hz
Three concurrent	not support 3 concurrent	not support 3 concurrent	not support 3 concurrent

Compliance Information

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential setting. This product generates, uses, and can radiate radio frequency energy and, if not installed and used as directed, it may cause harmful interference to radio communications. Although this product complies with the limits for a Class B digital device, there is no guarantee that interference will not occur in a particular installation.

Limited Warranty

This product carries a 1 Year Limited Warranty. For the terms and conditions of this warranty, please go to http://www.iogear.com/support/warranty

Register online at http://www.iogear.com/register

Important Product Information

Product Model

Serial Number

Contact

WE'RE HERE TO HELP YOU! NEED ASSISTANCE SETTING UP THIS PRODUCT?

Make sure you:

1. Visit www.iogear.com for more product information
2. Visit www.iogear.com/support for live help and product support

www.iogear.com

iogear.custhelp.com

[e-mail]

Installing device driver software Click here for status.

Windows: https://support.displaylink.com/knowledgebase/articles/624597-how-to-configure-displaylink-displays-on-windows

http://www.iogear.com/support/warranty