CU-TZ35ZKE - Air Conditioning PANASONIC - Free user manual and instructions

USER MANUAL CU-TZ35ZKE PANASONIC

Operating Instructions

(Simplifi ed Version)

Air Conditioner

Front view of a white air conditioner unit with no visible text or symbols on the panel itself

Model No.

Indoor Unit Outdoor Unit

Single Split

CS-TZ20ZKEW

CU-TZ20ZKE

CS-TZ25ZKEW

CU-TZ25ZKE

CS-TZ35ZKEW

CU-TZ35ZKE

CS-TZ42ZKEW

CU-TZ42ZKE

CS-TZ50ZKEW

CU-TZ50ZKE

CS-RZ25ZKEW

CU-RZ25ZKE

CS-RZ35ZKEW

CU-RZ35ZKE

CS-RZ50ZKEW

CU-RZ50ZKE

Multi Split

CU-2Z35TBE

CU-2Z41TBE

CU-2Z50TBE

CU-3Z52TBE

CU-3Z68TBE

CU-4Z68TBE

CU-4Z80TBE

CU-5Z90TBE

CU-2TZ41TBE

CU-2TZ50TBE

CU-3TZ52TBE

QR code for Web Manual

https://eu.datanavi.ac.smartcloud.panasonic.com/documents/index.htm?model=TZ20ZKE

Operating Instructions

2-9

English (EN)

(Simplifi ed Version)

Air Conditioner

Before operating the unit, please read these operating instructions thoroughly and keep them for future reference. Regarding the contents of the manual, please scan the matrix two-dimensional (2D) barcode and refer to the detailed operations.

Thank you for purchasing Panasonic Air Conditioner.

Before installation, the installer should:

Read the Installation Instructions, then request the customer keep them for future reference. Remove the remote control packed with the indoor unit.

Flexibility to connect Single Split System or Multi Split System Air Conditioner to suit your needs. For complete product features, please refer to catalogue.

Table of Contents

System Overview 2

Quick Guide 3

Safety Precautions 4-7

Cleaning the Air Conditioner 8

Information....9

Accessories

• Remote control
• AAA or R03 batteries × 2
• Remote control holder
• Screws for remote control holder × 2

The illustrations in this manual are for explanation purposes only and may differ from the actual unit. They are subject to change without notice.

System Overview

Indoor Unit Network Adaptor

Items you need to prepare (purchase and subscribe separately)

Router Internet Smartphone

Download from app store

Panasonic Comfort Cloud app (free)

• This feature requires the app to work with a smartphone. Please check each store for the supported OS version.
• The Network Adaptor is designed specifically as a terminal for "Panasonic Comfort Cloud" app.
• The Wireless LAN network coverage must reach the indoor unit installation location.

Specification - Built-in Network Adaptor

Model PIOT-V2(WA)
Input Voltage DC 5V (From Air Conditioner Indoor Unit)
Current Consumption Tx/Rx max. 190/70 mA
Wireless standard IEEE 802.11 b/g/n; BT5.0 Low Energy (BLE)
Frequency range 2.4 GHz band
Encryption WPA ^TM / WPA2 ^TM / WPA3 ^TM

Maximum radio-frequency power transmitted in the frequency bands PIOT-V2(WA)

Type of wireless Frequency band	Max. EIRP (dBm)
WLAN	2412 - 2472 MHz	20 dBm
BLE 2402 - 2480 MHz	20 dBm

Indicators POWER TIMER nanoeX

AUTO 25.0 °C FAN AUTO AUTO 12:00 12:00 nanoeX POWERFUL OFF/ON TEMP TEMP MODE MILD DRY AIR SWING FAN SPEED/ QUIET SLEEP A TIMER ON TIMER OFF SELECT SET CANCEL CLOCK SET CHECK RESET AC RC C

Inserting the batteries

Diagram illustrating a mechanical assembly process with numbered steps: initial state, step 1, step 2, and final state.

① Pull out the back cover of remote control.
② Insert AAA or R03 batteries.
③ Close the cover.

A Clock setting

① Press CLOCK, then press ↑ to set the time.

- Press CLOCK for approximately 5 seconds to show the time as 12-hour (am/pm) or 24-hour.

② Press to confirm.

B Basic operation

POWER

① Press to start/stop the operation.

- When the unit is ON, OFF appears from the remote control display.

② Press to select the desired mode.

③ Press TEMP UP, TEMP DOWN to select the desired temperature.

Selection range: 16.0 °C \~ 30.0 °C / 60 °F \~ 86 °F.

- Press for approximately 10 seconds to show the temperature as ^ C or ^ F .

© To connect to a network

• Press to turn the Wireless LAN feature ON or OFF.
• For Wireless LAN Module operation setup, please refer to Setup Instructions Web Manual.
• If the Wireless LAN LED blinks continuously and you do not want to use the app, press the Wireless LAN 📋 button to turn it off.

Safety Precautions

To prevent personal injury, injury to others or property damage, please comply with the following:

Incorrect operation due to failure to follow instructions below may cause harm or damage, the seriousness of which is classified as below:

This appliances is not intended for accessibility by the general public.

WARNING

This sign warns of death or serious injury.

CAUTION

This sign warns of injury or damage to property.

The instructions to be followed are classified by the following symbols:

This symbol denotes an action that is PROHIBITED.

These symbols denote actions COMPULSORY.

Indoor unit Power supply Air inlet Remote control Air outlet Air inlet Outdoor unit Air outlet

WARNING

Indoor unit and outdoor unit

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Please consult authorised dealer or specialist to clean the internal parts, repair, install, remove, disassemble and reinstall the unit. Improper installation and handling will cause leakage, electric shock or fire.

Confir rm with authorised dealer or specialist on usage of any specifi ed refrigerant type. Using refrigerant type other than the specifi ed may cause product damage, burst and injury etc.

Do not use means to accelerate the defrosting process or to clean, other than those recommended by manufacturer. Any unfit method or using incompatible material may cause product damage, burst and serious injury.

Do not install the unit in a potentially explosive or fl ammable atmosphere.

Failure to do so could result in fi re.

Do not insert your fingers or other objects into the air conditioner indoor or outdoor unit, rotating parts may cause injury.

Do not touch the outdoor unit during lightning, it may cause electric shock.

Do not expose yourself directly to cold air for a long period to avoid excess cooling.

Do not sit or step on the unit, you may fall down accidentally.

Remote control

Do not allow infants and small children to play with the remote control to prevent them from accidentally swallowing the batteries.

Power supply

Do not use a modifi ed cord, joint cord, extension cord or unspecifi ed cord to prevent overheating and fi re.

To prevent overheating, fi re or electric shock:

• Do not share the same power outlet with other equipment.
• Do not operate with wet hands.
• Do not over bend the power supply cord.
• Do not operate or stop the unit by inserting or pulling out the power plug.

If the supply cord is damaged, it must be replaced by the manufacturer, service agent or similarly qualified persons in order to avoid a hazard.

It is strongly recommended to be installed with Earth Leakage Circuit Breaker (ELCB) or Residual Current Device (RCD) to prevent electric shock or fire.

To prevent overheating, fi re or electric shock:

• Insert the power plug properly.
• Dust on the power plug should be periodically wiped with a dry cloth.

Stop using the product if any abnormality/failure occurs and disconnect the power plug or turn off the power switch and breaker. (Risk of smoke/fi re/electric shock) Examples of abnormality/failure

• The ELCB trips frequently.
- Burning smell is observed.
- Abnormal noise or vibration of the unit is observed.
• Water leaks from the indoor unit.
• Power cord or plug becomes abnormally hot.
• Fan speed cannot be controlled.
- The unit stops running immediately even if it is switched on for operation.
- The fan does not stop even if the operation is stopped.

Contact your local dealer immediately for maintenance/repair.

This equipment must be earthed to prevent electrical shock or fire.

Prevent electric shock by switching off the power supply and unplug:

• Before cleaning or servicing,
• When extended non-use, or
• During abnormally strong lightning activity.

CAUTION

Indoor unit and outdoor unit

Do not wash the indoor unit with water, benzine, thinner or scouring powder to avoid damage or corrosion at the unit.

Do not use for preservation of precise equipment, food, animals, plants, artwork or other objects. This may cause quality deterioration, etc.

Do not use any combustible equipment in front of the airfl ow outlet to avoid fi re propagation. Do not expose plants or pet directly to airfl ow to avoid injury, etc.

Do not touch the sharp aluminium fi n, sharp parts may cause injury.

Do not switch ON the indoor unit when waxing the floor. After waxing, aerate the room properly before operating the unit.

Do not install the unit in oily and smoky areas to prevent damage to the unit.

Do not dismantle the unit for cleaning purpose to avoid injury.

Do not step onto an unstable bench when cleaning the unit to avoid injury.

Do not place a vase or water container on the unit. Water may enter the unit and degrade the insulation. This may cause an electric shock.

Do not open window or door for long time during operation, it may lead to inefficient power usage and uncomfortable temperature changes.

Prevent water leakage by ensuring drainage pipe is:

• Connected properly,
• Kept clear of gutters and containers, or
• Not immersed in water

After a long period of use or use with any combustible equipment, aerate the room regularly.

After a long period of use, make sure the installation rack does not deteriorate to prevent the unit from falling down.

Remote control

Do not use rechargeable (Ni-Cd) batteries. It may damage the remote control.

To prevent malfunction or damage of the remote control:

• Remove the batteries if the unit is not going to be used for a long period of time.
• New batteries of the same type must be inserted following the polarity stated.

Power supply

Do not disconnect the plug by pulling the cord to prevent electric shock.

WARNING

This appliance is filled with R32 (mild fl ammable refrigerant).

If the refrigerant is leaked and exposed to an external ignition source, there is a risk of fire.

Indoor unit and outdoor unit

The appliance shall be installed, and/or operated in a room with floor area larger than A_ ( m^2 ) and keep away from ignition sources, such as heat/sparks/open flame or hazardous areas such as gas appliances, gas cooking, reticulated gas supply systems or electric cooking appliances, etc. (Refer to Table A of Installation instructions table for A_ ( m^2 ))

Be aware that refrigerant may not contain an odour, highly recommended to ensure suitable fl ammable refrigerant gas detectors are present, operating and able to warn of a leak.

Keep any required ventilation openings clear of obstruction.

Do not pierce or burn as the appliance is pressurized. Do not expose the appliance to heat, flame, sparks, or other sources of ignition. Else it may explode and cause injury or death.

Precaution for using R32 refrigerant

No person carrying out work in relation to a refrigerating system which involves exposing any pipe work that contains or has contained fl ammable refrigerant shall use any sources of ignition in such a manner that it may lead to the risk of fi re or explosion. They must not be smoking when carrying out such work.

All possible ignition sources, including cigarette smoking, should be kept sufficiently far away from the site of installation, repairing, removing and disposal, during which fl ammable refrigerant can possibly be released to the surrounding space.

Before attempting to control / operate this air-conditioner product via wireless communication from a remote location, make sure to check the installation of the appliance and its surrounding area, and, be wary of any person(s) within the vicinity.

WARNING

Network Adaptor (activated)

Do not use the indoor unit near to any medical equipment or automatic control equipment (automatic door, wire alarms, etc.).

(Radio wave from indoor unit may interfere with the equipment and may cause incident due to malfunction)

Keep at least 15 cm away from the indoor unit if you have a cardiac pacemaker.

(Radio wave from indoor unit may interfere with the operation of pacemaker)

CAUTION

Network Adaptor (activated)

Check the following requirements in advanced (At home):

• Insert the power supply thoroughly. Ensure no dust builds up on the power supply. (This can cause fi re due to ignition in the power supply's of poor contact)
• Check the status of timer activation set by other persons.

(Unexpected run-stop operation may cause harm to human body, pets, and plants)

- There should be no abnormality in the air conditioner such as change of airfl ow. Ensure no object(s) which may be displaced easily due to the airfl ow blowing directly at it. The fallen or moved object(s) might lead to danger such as fi re, injury etc.

- At all times, use the in-house remote control when there is a possibility of person(s) (such as infant, children, disabled person(s), elderly or sickly person(s)) who are incapable of controlling the temperature themselves and rely on the pre-set configuration of the air-conditioner.

The rise and drop in the temperature due to remote operation might cause the occupant(s) to experience discomfort and/or disrupt their daily routine.

Plant(s) and animal(s) are likely to be affected by sudden temperature adjustments.

Check the following requirements before operating the air conditioner from a remote location:

- Do inform the person(s) in the vicinity of the area being air-conditioned that you will remotely control the air conditioner operation and settings. This is to avoid any possibility of serious effects on person(s) either due to being taken by surprise or due to sudden changes in temperature (from comfort to cold or vice versa).

(This may cause harm to human body due to sudden changes of outside temperature and room temperature. Temperature adjustment can be operated by remote control)

- If the main display of the Panasonic Comfort Cloud app does not reflect the status of the operation, please use the in-house remote control to operate the air-conditioner.

- As the app uses network communication, there may be times when remote operation is not possible due to communication and/or network failures (such as Panasonic Cloud server downtime, telecom providers' server downtime, WIFI connectivity etc.). In the event of such failure(s), please use the in-house remote control to operate the air-conditioner.

Cleaning the Air Conditioner

Cleaning has to be carried out at regular intervals to ensure the unit is at optimal performance. A dirty unit may cause malfunction and you may retrieve "H 99" error code. Consult an authorised dealer.

• Before cleaning, switch off the power supply and unplug the unit.
• Do not touch the aluminium fin as the sharp parts may cause injury.
• Do not use benzine, thinner or scouring powder.
• Use soap (≈ pH 7) or neutral household detergent only.
• Do not use water hotter than 40^ / 104^ .

Air fi Iters

Once every 2 weeks

• Wash/rinse the fi Iters gently with water to avoid damaging the surface.
• Dry the fi Iters thoroughly under a shade, away from fi re or direct sunlight.
• Replace any damaged filters.

Operating conditions

Use this air conditioner in the temperature range indicated in the table.

Temperature°C (°F)		Indoor		Single split outdoor unit *1		Multi split outdoor unit *2
		DBT WBT	DBT WBT D	BT WBT
COOL	Max. 32	(89.6) 23 (73.4)	43 (109.4)	26 (78.8) 46 (114.8)	26 (78.8)
	Min.	16 (60.8)	11 (51.8)	-10 (14.0)	-	-10 (14.0)	-
HEAT	Max.	30 (86.0)	-	24 (75.2)	18 (64.4)	24 (75.2)	18 (64.4)
	Min.	16 (60.8)	-	-15 (5.0)	-16 (3.2)	-15 (5.0)	-16 (3.2)

DBT: Dry bulb temperature, WBT: Wet bulb temperature
*1 CU-TZ20ZKE, CU-TZ25ZKE, CU-TZ35ZKE, CU-TZ42ZKE, CU-TZ50ZKE, CU-RZ25ZKE, CU-RZ35ZKE, CU-RZ50ZKE
*2 CU-2Z35TBE, CU-2Z41TBE, CU-2Z50TBE, CU-3Z52TBE, CU-3Z68TBE, CU-4Z68TBE, CU-4Z80TBE, CU-5Z90TBE, CU-2TZ41TBE, CU-2TZ50TBE, CU-3TZ52TBE

Information for Users on Collection and Disposal of Old Equipment and Used Batteries

These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste.

For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points in accordance with your national legislation.

By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment. For more information about collection and recycling, please contact your local authority.

Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

For Business users in the European Union and some other European countries If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

[Information on Disposal in other Countries outside the European Union]

These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authority or dealer and ask for the correct method of disposal.

Note for the battery symbol (bottom two symbol examples):

This symbol might be used in combination with a chemical symbol. In this case it complies with the requirement set by the Directive for the chemical involved.

WARNING	This symbol shows that this equipment uses a fl ammable refrigerant. If the refrigerant is leaked, together with an external ignition source, there is a possibility of ignition.		This symbol shows that the Operation Instructions should be read carefully.
	This symbol shows that a service personnel should be handling this equipment with reference to the Installation Instructions.		This symbol shows that there is information included in the Operation Instructions and/or Installation Instructions.

This air conditioner incorporates a device that generates a biocidal product.

Free radicals generated by a device incorporated in the air conditioner have the capacity to inhibit pollutants, such as certain types of bacteria, viruses, mould.

Active substances : Free radicals generated in situ from ambient air or water.

Usage : This device function can be operated ON / OFF by “nanoe X” icon button. Do refer to “How to Use” in detailed manuals (Matrix 2D scanning) for more information.

Simple line drawing of a rectangular object with a vertical line and small circular mark at the bottom right (no text or symbols)

Adaptateur réseau

Diagram showing a wireless network connection between a tower, a sphere with rings, and a smartphone (no text or symbols)

Diagram showing a device being processed with three steps: first, second, and third, labeled ① to ③.

Diagram showing a device assembly with numbered steps: first, second, third, and final state.

Diagram showing a device being processed with three labeled steps: first, second, and third.

Diagram showing a device assembly process with numbered steps: first, second, third, and final.

Simple line drawing of a rectangular device with a vertical line and signal icon at the bottom right (no text or symbols)

Netwerkadapter

Diagram showing a wireless router connected to a sphere and a smartphone, with no text or symbols present.

Router
Internet
Smartphone

Download van de App-store

Panasonic Comfort Cloud-app (gratis)

Diagram showing a device with numbered steps: first, second, third, and final state.

Diagram showing a device with numbered parts and directional arrows indicating assembly or operation.

Simple line drawing of a rectangular device with a vertical line and signal icon at the bottom (no text or symbols)

Diagram showing a wireless router connected to a sphere and a smartphone, with no text or symbols present.

Router
Internet

Smartphone

Diagram showing a device with numbered steps: first, second, third, and final state.

Simple line drawing of a rectangular object with a vertical line and small circular mark at the bottom right (no text or symbols)

Мрежов адаптер

Diagram showing a wireless router connected to a sphere and a smartphone, with no text or symbols present.

Рутер
Интернет

Смартфон

Diagram showing a device with numbered parts and directional arrows indicating assembly or operation.

Declaration of Conformity (DOC)

Hereby, “Panasonic Corporation” declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU

The full text of the EU declaration of conformity is available at the following internet address:

http://www.ptc.panasonic.eu/

Authorized Representative: Panasonic Testing Centre, Panasonic Marketing Europe GmbH, Winsbergring 15, 22525 Hamburg, Germany

Norway: There are usage restrictions within a radius of 20 km from the centre of Ny-Alesund on Svalbard.

Français

Hereby, "Panasonic Corporation" declares that this

product is in compliance with the essential requirements

and other relevant provisions of the relevant statutory requirements.

The full text of the declaration of conformity is available at the

following internet address: http://www.ptc.panasonic.eu/

Contact in the UK :

Panasonic UK, a branch of Panasonic Marketing Europe GmbH,

Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT