CX410W - Surveillance Camera REOLINK - Free user manual and instructions

Product type	Outdoor WiFi surveillance camera
Brand	Reolink
Model	CX410W
Dimensions	Φ67 x 187 mm
Weight	485.7 g
Power supply	12 V DC via included power adapter
Network connectivity	WiFi 2.4/5 GHz and Ethernet (network cable included)
Field of view	Not specified in the manual (estimated: 100°-130°)
Video resolution	Not specified in the manual (estimated: 2K or 4K)
Night vision	Yes, with LED spotlights and infrared LEDs
Two-way audio	Yes, built-in microphone and speaker
Local storage	microSD card slot (not included)
Ingress protection rating	IP (not specified, suitable for rain and snow)
Operating temperature	-10°C to 55°C
Operating humidity	10% to 90%
Housing material	Aluminum (metal housing)
Mounting	Wall mount with template and screws included
Reset	Reset button (press for 10 seconds)
Maintenance and cleaning	Clean the lens with a soft cloth
Safety and compliance	FCC, IC, CE; minimum distance 20 cm
Warranty	2 years (purchase from official store or authorized reseller)

Frequently Asked Questions - CX410W REOLINK

How to reset the CX410W camera to factory settings?

Press the reset button located under the weatherproof cover for about 10 seconds with a paperclip or pointed object. All settings will be restored.

How to install the camera outdoors?

Use the mounting template to drill holes, secure the base with the provided screws, then adjust the angle by loosening the adjustment knob. Ensure the lens is not exposed to direct light or a window.

How to connect the camera via WiFi?

During initial setup via the Reolink app, you can choose WiFi after connecting the camera via Ethernet cable. Once configured, you can remove the cable.

What to do if the camera does not turn on?

First check the power outlet and power adapter. Try a different outlet or another 12V DC adapter. If the problem persists, contact Reolink support.

The infrared LEDs are not working, what to do?

Make sure Day/Night mode is enabled in the app and the infrared LEDs are set to automatic. Update the firmware or reset the camera.

How to update the firmware of the CX410W?

Download the latest firmware from the Reolink website, then via the app or client, go to device settings and select 'Firmware update'. Make sure the file is correct.

What is the operating temperature of the camera?

The camera operates from -10°C to 55°C. It generates heat during operation, which helps withstand extreme cold.

Is the camera waterproof?

Yes, it has an IP rating (not specified) and can withstand rain and snow, but should not be submerged.

How to clean the camera lens?

Use a soft, dry cloth to gently clean the lens. Avoid chemical or abrasive cleaners.

What is the warranty period?

The warranty is 2 years, valid only for purchases from the official Reolink store or an authorized reseller.

USER MANUAL CX410W REOLINK

If you need any technical help, please visit our official support site and contact our support team before returning the products. https://support.reolink.com.

EC REP CET PRODUCT SERVICE SP. Z O.O.

Ul. Dluga 33 102 Zgierz, Polen

UK REP CET PRODUCT SERVICE LTD.

Beacon House Stokenchurch Business Park, Ibstone Rd, Stokenchurch High Wycombe, HP14 3FE, UK

Nov 2023

QSG1_A 58.03.006.0076A

EN/DE/FR/IT/ES Item No.: W320X

Quick Start Guide

Apply to: CX410W

@ReolinkTech https://reolink.com

EN

Contents

What's in the Box 2

Camera Introduction 3

Connection Diagram 4

Set up the Camera 5

Mount the Camera 6

Troubleshooting....9

Specifications 10

Notification of Compliance 11

What's in the Box

Camera Antenna Power Adapter

1m Network Cable Mounting 4.5m Power Extension Cable

Pack of Screws

Surveillance Sign

Template

Quick Start Guide

NOTE: Camera and accessories vary with different camera models that you purchase.

Camera Introduction

Technical diagram of a mechanical device with numbered parts and a magnified inset showing internal components.

① microSD Card Slot

*Loosen the screws with a screwdriver (not included) to access the microSD card slot.

② Antenna

③ Mount

④ Metal Aluminum Case

⑤ Spotlight

⑥ Lens

⑦ Built-in Mic

⑧ Speaker

⑨ Waterproof Lid

⑩ Network Port

⑪ Reset Button

* Press for about 10 seconds to restore the device to factory settings.

⑫ Power Port

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Connection Diagram

Before initial setup, follow the steps below to connect your camera.

1. Connect the camera to a LAN port on your router with an Ethernet cable.

2. Power on the camera with a power adapter.

WiFi IP Camera Power Adapter Network Cable Router Power Cable

Set up the Camera

Download and Launch the Realink App or Client software, and follow the onscreen instructions to finish initial setup.

NOTE: You can now use WiFi instead of the Ethernet cable for network connection.

- On Smartphone

Scan to download the Reolink App.

- On PC

Download path of the Reolink Client: Go to https://realink.com > Support > App & Client.

NOTE: If you are connecting the camera to a Reolink PoE NVR, please set up the camera via the NVR interface.

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Mount the Camera

Installation Tips

• Do not face the camera towards any light sources.
• Do not point the camera towards a glass window. Or, it may result in poor image quality because of the window glare by infrared LEDs, ambient lights or status lights.
• Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image quality. To ensure best image quality, the lighting condition for both the camera and the capture object shall be the same.
• To ensure better image quality, it's recommended to clean the lens with a soft cloth from time to time.
• Make sure the power parts are not directly exposed to water or moisture and not blocked by dirt or other elements.
• With IP waterproof ratings, the camera can work properly under conditions like rain and snow. However, it doesn't mean the camera can work underwater.
• Do not install the camera at places where rain and snow can hit the lens directly.
• The camera may work in extreme cold conditions as low as -10°C. Because when it is powered on, the camera will produce heat. You may power on the camera indoors for a few minutes before installing it outdoors.

Install the Camera

1

Drill holes in accordance with the mounting hole template.

NOTE: Use the drywall anchors included in the package if needed.

Technical line drawing of a mechanical assembly with no visible text or symbols

Install the mount base with the mounting screws Included in the package.

NOTE: Run the cable through the cable notch on the mount base.

Illustration of hands holding a cylindrical object with a tool inserted, no text or symbols present

To get the best field of view, loosen the adjustment knob on security mount and turn the camera.

Illustration of hands holding a rolled-up cylindrical object with a tool inserted, showing a green circular arrow indicating rotation (no text or symbols present)

Stiffen the adjustment knob to lock the camera.

Troubleshooting

Camera is not Powering on

If you find your camera is not powering on, try the following solutions:

• Please check whether the outlet is working properly or not. Try to plug the camera into a different outlet and see if it works.
• Please check whether the DC adapter is working or not. If you have another 12V DC power adapter which is working, please use another power adapter and see if it works.

If these won't work, contact Reolink Support https://support.reolink.com/.

Infrared LEDs Stop Working

If the Infrared LEDs of your camera stop working, please try the following solutions:

• Enable infrared lights on Device Settings page via Reolink App/Client.
• Check if the Day/Night mode is enabled and set up auto infrared lights at night on Live View page via Reolink App/Client.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check out the infrared light settings again.

If these won't work, contact Reolink Support https://support.reolink.com/.

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Failed to Upgrade the Firmware

If you fail to upgrade the firmware for the camera, try the following solutions:

• Check out the current camera firmware and see if it is the latest one.
• Make sure that you download the correct firmware from Download Center.
• Make sure that your PC is working on a stable network.

If these won't work, contact Reolink Support https://support.reolink.com/.

Specifications

General

Operating Temperature:

-10°C to 55°C (14°F to 131°F)

Operating Humidity: 10%-90%

Size: Φ67 x 187mm

Weight: 485.7g

For more Specifications, visit https://reolink.com/.

Notification of Compliance

FCC Compliance Statements

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Radiation Exposure statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

ISED Compliance Statements

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

ISED Radiation Exposure statement

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.

CE Declaration of Conformity

Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and Directive 2014/30/EU.

WiFi Operating Frequency

The functions of Wireless Access Systems including Radio Local Area Networks(WAS/RLANs) within the band 5150-5350 MHz for this device are restricted to indoor use only within all European

Union countries (BE/BG/CZ/DK/DE/EE/IE/EL/ES/FR/HR/IT/CY/LV/LT/LU/HU/MT/NL/AT/PL/PT/RO/SI/SK/FI/SE/TR/N O/CH/IS/LI/UK(NI)

Correct Disposal of This Product

This marking indicates that this product should not be disposed with other household wastes. throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller. Learn more: https://reolink.com/warranty-and-return/.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.

DE

Inhaltsverzeichnis

Lieferumfang 16

Über die Kamera 17

Technical diagram of a mechanical device with numbered parts and a magnified inset showing internal components.

① microSD-Kartenslot

* Lösen Sie die

Schrauben mit einem

Schraubendreher

Technical line drawing of a mechanical assembly with no visible text or symbols

Illustration of hands holding a cylindrical object with a tool inserted, no text or symbols present

Illustration of hands holding a cylindrical object with a tool, showing a green circular motion indicator (no text or symbols)

Technical diagram of a mechanical device with numbered parts and a magnified inset showing internal components.

Technical line drawing of a mechanical assembly with no visible text or symbols

Illustration of hands holding a cylindrical object with a tool, no text or symbols present

Illustration of hands installing a cylindrical component with a green circular arrow indicating rotation (no text or symbols)

Technical diagram of a mechanical device with numbered parts and a magnified inset showing internal components.

Technical line drawing of a mechanical assembly with no visible text or symbols

Illustration of hands holding a cylindrical object with a tool, no text or symbols present

Illustration of hands installing a cylindrical component with a green circular arrow indicating rotation (no text or symbols)

Ulteriori informazioni: https://reolink.com/warranty-and-return/.

Termini e Privacy

Technical line drawing of a mechanical assembly with no visible text or symbols

Illustration of hands holding a cylindrical object with a tool inserted, no text or symbols present

Illustration of hands holding a cylindrical object with wires and a green circular arrow indicating rotation (no text or symbols)