RZ11T7474AP - Freezer SAMSUNG - Free user manual and instructions

USER MANUAL RZ11T7474AP SAMSUNG

User manual (freezer only)

RZ11T7474**

Free Standing Appliance

Black and white illustration of ice cubes with bubbles rising, no text or symbols present

Abstract black-and-white photo of a cube partially submerged in ice with bubbles rising (no text or symbols)

SAMSUNG

Contents

Safety information 3

What you need to know about the safety instructions 3
Important safety symbols and precautions: 4
State of California Proposition 65 Warning 4
Important safety precautions 4
Severe warning signs for transportation and site 6
Critical installation warnings 6
Installation cautions 8
Critical usage warnings 8
Usage cautions 11
Cleaning cautions 12
Critical disposal warnings 13

Installation 14

Refrigerator at a glance 14 Step-by-step installation 15

Operations 20 Control panel 20

Maintenance 23 Door reversal 23 Handle and care 32 Cleaning 33 Replacement 33 Pair installation 34

Troubleshooting 35

General Do you hear abnormal sounds from the refrigerator? 35 37

LIMITED WARRANTY (U.S.A.) 39 SAMSUNG REFRIGERATOR 39

Warranty Information (CANADA) 42 If your refrigerator needs service 42 Limited Warranty for Original Purchaser 42 Obligation to the Original Owner 43 Exclusions of the Warranty 43

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Safety information

Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently.

What you need to know about the safety instructions

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
• Because the following instructions cover various models, the characteristics of your refrigerator may differ slightly from the refrigerator described in this manual.
• If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.
• Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked flames and move anything flammable away from the product and ventilate the room immediately.
• Failing to do so may result in fire or explosion.
• Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord should be AC 115-120 V, 10 A, or more. If a grounding adapter is used, make sure the receptacle box is fully grounded.

Safety information

Important safety symbols and precautions:

Please follow all safety instructions in this manual. This manual uses the following safety symbols.

WARNING

Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death.

CAUTION

Hazards or unsafe practices that may result in severe personal injury and/or property damage.

NOTE

Useful information that helps users understand or benefit from the refrigerator.

These warning signs are here to prevent injury to you and others.

Please follow them carefully.

After reading this section, keep it in a safe place for future reference.

State of California Proposition 65 Warning

WARNING

Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

Important safety precautions

Warning; Risk of fire / flammable materials

WARNING

• R-600a is used as a refrigerant. This product contains flammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.
• In order to avoid the creation of a flammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. The room must be 35.3 ft ^3 in size for every 8 g of R-600a refrigerant inside the appliance.
• The installation location should not be exposed to direct sunlight and not placed near any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc.

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• If you use two products side by side, for safety reason, be sure to use certified products in explosive gas atmospheres.
• Never start up an appliance showing any signs of damage. If in doubt, consult your dealer.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• The socket must be easily accessible so that the appliance can be quickly disconnected from the supply in an emergency. It must be outside the area of the rear of the appliance.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• New hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
• When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

WARNING

• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of The appliance, unless they are of the type recommended by the manufacturer.
• Fill with potable water only. (applicable models only)
• Connect to potable water supply only. (applicable models only)

WARNING

- Risk of child entrapment. Before you throw away your old refrigerator or freezer:

- Take off the doors.

- Leave the shelves in place so that children may not easily climb inside.

This appliance is intended to be used in household and similar applications such as

• staff kitchen areas in shops, offices and other working environments;
• farm houses and by clients in hotels, motels and other residential type environments;
  • bed and breakfast type environments;
  • catering and similar non-retail applications.

Safety information

Severe warning signs for transportation and site

WARNING

- When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.

- Refrigerant leaking from the pipe work could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes.

- This appliance contains a small amount of isobutane refrigerant (R-600a), a natural gas with high environmental compatibility that is, however, also flammable.

Critical installation warnings

WARNING

- Do not install the refrigerator in a damp location or place where it may come in contact with water.

- Deteriorated insulation on electrical parts may cause an electric shock or fire.

- Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.

- Do not plug several appliances and the refrigerator into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator's rating plate.

- This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard.

- If the wall socket is loose, do not insert the power plug.

- There is a risk of electric shock or fire.

- Do not use a power cord that has cracks or abrasion damage along its length or at either end.

- Do not bend the power cord excessively or place heavy objects on it.

- Do not pull or excessively bend the power cord.

- Do not twist or tie the power cord.

- Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

- When moving the refrigerator, be careful not to roll over or damage the power cord. - This may result in an electric shock or fire.

- Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.

- Damage to the cord may cause a short-circuit, fire, and/or electric shock.

- Do not install this appliance near a heater or flammable material.

- Do not install this appliance in a location where gas may leak.

- This may result in an electric shock or fire.

- This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it.

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• Connect the power plug in the proper position with the cord hanging down.
• If you connect the power plug upside down, the wire can get cut off and cause a fire or electric shock.
• Make sure that the power plug is not crushed or damaged by the back of the refrigerator.
• Keep the packing materials out of reach of children.
  There is a risk of death from suffocation if a child puts the packing materials on his or her head.
• The appliance must be positioned so that the plug is accessible after installation.
• Failing to do so may result in an electric shock or fire due to electric leakage.
• Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or to water (rain drops).
• Deteriorated insulation on electrical parts may cause an electric shock or fire.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact a Samsung Electronics service center.
• Otherwise there is a risk of fire.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in an electric shock, fire, problems with the product, or injury.
• You need to remove all the protective plastic film before you initially plug the product in.
• Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube clips.
• There is risk of death by suffocation if a child swallows a snap ring or water tube clip. Keep the snap rings and water tube clips out of children's reach.
• The refrigerator must be safely grounded.
• Always make sure that you have grounded the refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock.
• Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground.
• You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator.
• Current leakage may result in an electric shock, fire, explosion, or problems with the product.
• Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in an electric shock or fire.
• Only a qualified technician or service company should be allowed to change the fuse in the refrigerator.
• Failing to do so may result in an electric shock or personal injury.

Safety information

Installation cautions

CAUTION

• Allow sufficient space around the refrigerator and install it on a flat surface.
• Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions.
• After you have installed the refrigerator and turned it on, allow the appliance to stand for 2 hours before loading it with food.
• It is strongly recommended you have a qualified technician or service company install the refrigerator.
• Failing to do so may result in an electric shock, fire, explosion, problems with the product, or injury.
  • Overloading one door may make the refrigerator fall, causing physical injury.

Critical usage warnings

WARNING

• Do not insert the power plug into a wall socket with wet hands.
• This may result in an electric shock.
• Do not store articles on the top of the appliance.
• When you open or close the door, the articles may fall and cause personal injury and/or material damage.
• Do not insert hands, feet, or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator.
• This may result in an electric shock or injury.
• Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.
• This may cause frostbite.
• Do not put a container filled with water on the refrigerator.
• If spilled, there is a risk of fire or electric shock.
• Do not keep volatile or flammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator.
• This refrigerator is for storing food only.
• This may result in fire or explosion.
  • Children should be supervised to ensure that they do not play with the appliance.
• Keep fingers out of "pinch point" areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
• Do not let children hang on the door or door bins. A serious injury may occur.
• Do not let children go inside the refrigerator. They could become trapped.
• Do not insert your hands into the area under the appliance.
• Any sharp edges may cause personal injury.

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• Do not store pharmaceutical products, scientific materials, or temperature sensitive products in the refrigerator.
• Products that require strict temperature controls must not be stored in the refrigerator.
• Do not place or use electrical appliances inside the refrigerator/freezer, unless they are of a type recommended by the manufacturer.
• If you smell smoke, pull out the power plug immediately, and then contact a Samsung Electronics service center.
• If large amounts of dust or water enter the refrigerator, disconnect the power plug and contact your Samsung Electronics service center.
• Otherwise there is a risk of fire.
• Do not let children step on a drawer.
• The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter the refrigerator.
• Do not allow babies or children to go into a drawer.
• It can cause death from suffocation by entrapment or personal injury.
• Do not overfill the refrigerator with food.
• When you open the door, an item may fall out and cause personal injury or material damage.
• Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, it may also result in an electric shock, fire, or problems with the product.
• Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker bucket.
• It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature such as flammable sprays, flammable objects, dry ice, medicine, or chemicals near or inside the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator. Do not place a lighted candle in the refrigerator to remove bad odors.
• This may result in an electric shock or fire.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).
• Do not fill the tank with tea, juice, or a sports drink. They can damage the refrigerator.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, fire, problems with the product, or injury. Do not put a container filled with water on the appliance.
• If spilled, there is a risk of fire or electric shock.
• Never stare directly at the UV LED lamp for long periods of time.
• This may result in eye strain due to the ultraviolet rays.
• Do not put a fridge shelf into the refrigerator upside down. The shelf stopper will not work.
• The glass shelf could fall and cause personal injury.
• Keep fingers out of "pinch point" areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.

Safety information

• If a gas leak is detected, avoid any naked flames or potential sources of ignition, and air the room in which the appliance is standing for several minutes.
• Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
• Use only the LED Lamps provided by the manufacturer or its service agents.
• Bottles should be stored tightly together so that they do not fall over or out.
• This product is intended only for the storage of food in a domestic environment.
• Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker bucket.
• This can cause a personal injury or material damage.
• Do not attempt to repair, disassemble, or modify the refrigerator yourself.
• Unauthorized modifications can cause safety problems. To reverse an unauthorized modification, we will charge the full cost of parts and labor.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
• If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung service center.
• Failing to do so may result in an electric shock, fire, problems with the product, or injury.
• If the interior or exterior LED lamp has gone out, contact your nearest Samsung service center.
• If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact a Samsung service center.
• Failing to do so may result in an electric or fire hazards.
• Pull the power plug out of the socket before changing the interior lamps of the refrigerator.
• Otherwise, there is a risk of electric shock.
  • If you experience difficulty changing a non-LED light, contact a Samsung service center.
• If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself.
• Contact a Samsung service center.
• Plug the power plug into the wall socket firmly.
• Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in an electric shock or fire.

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Usage cautions

CAUTION

• Do not re-freeze frozen foods that have thawed completely.

• Use only the ice maker provided with the refrigerator.
  • To get the best performance from the product:

• Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment.

• Wrap food up properly or place it in airtight containers before putting it into the refrigerator.

• Please observe maximum storage times and expiration dates of frozen goods.

• Do not put glass containers or bottles or carbonated beverages into the freezer.

• The container may freeze and break, and this may result in injury.
  • Service Warranty and Modification.

- Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications.

• Do not block the air vents inside the refrigerator.

- If the air vents are blocked, especially with a plastic bag, the refrigerator can be over cooled. If a cooling period lasts too long, the water filter may break and cause water leakage.

• If the refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back in.
• If large amounts of water enter the refrigerator, pull out the power plug and contact a Samsung service center.

- Do not strike or apply excessive force to any glass surface.

- Broken glass may result in a personal injury and/or property damage.

- Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).

- Do not fill the tank with tea, juice, or a sports drink. They can damage the refrigerator.

- If the refrigerator is flooded, shut off the power to the refrigerator and contact your nearest Samsung service center.

- There is a risk of electric shock or fire.

- Do not keep vegetable oil in your refrigerator's door bins. The oil can solidify, making it foul-tasting and difficult to use. In addition, the open container can leak and the leaked oil can cause the door bin to crack. After opening an oil container, it is best to keep the container in a cool and shaded place such as a cupboard or pantry.

- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.

Safety information

Cleaning cautions

CAUTION

• Do not spray water directly on the inside or outside of the refrigerator.
• There is a risk of fire or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad odors.
• This may result in an electric shock or fire.
• Do not spray cleaning products directly on the display.
• Printed letters on the display may come off.
• If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center.
  Failing to do so may result in an electric shock or fire.
• Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades.
  Do not use a wet or damp cloth when cleaning the plug.
  Otherwise, there is a risk of fire or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator.
  They may damage the surface of the appliance and may cause a fire.
• Never put fingers or any objects into the dispenser outlet.
  This can cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failing to do so may result in an electric shock or fire.
• Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator.
• Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets.
• These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impacts such as bumping or dropping.

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Critical disposal warnings

WARNING

• Children trapped inside a refrigerator can hurt themselves or suffocate to death.
- Please dispose of the packaging material from this product in an environmentally friendly manner.
- Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.
- This product contains R-600a, a flammable gas, which is used as the refrigerant. Contact your local authorities regarding safe disposal of this product.
- When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance.
- If trapped inside, the child could be injured or suffocate to death.
- Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product.
- Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
- If a child places a bag over his or her head, the child could suffocate.

Installation

Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it.

WARNING

• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualified technician.
• Dispose of the product packaging material in compliance with the local regulations.
  • To prevent electric shock, unplug the power cord before servicing or replacements.

Refrigerator at a glance

The actual image and provided component parts of the refrigerator may differ, depending on the model and the country.

01 02 03 04

01 Door bin
02 Freezer shelf
03 Freezer drawer
04 Bottom drawer

NOTE

- For best energy efficiency, make sure all of shelves, drawers, and baskets are placed in their original position.

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Step-by-step installation

STEP 1 Select a site

Site requirements:

• Solid, level surface without carpeting or flooring that may obstruct ventilation
- Away from direct sunlight
- Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
• Temperature range: between 38 °F (3 °C) and 110 °F (43 °C)

Clearance

See the pictures and table below for space requirements for installation.

A B C

Depth "A" 27	^1/_8 (688 mm)
Width "B" 23	^3/_8 (595 mm)
Overall Height "C" 73" (1853 mm)

Installation

Installation

01 02 03 04 05 06 07 08

01 more than 50 mm recommended
02 more than 12 mm recommended
03 92°
04 2	^2/_8" (57.5 mm)
05 25	^2/_8" (648 mm)
06 22	^5/_8" (575 mm)
07	^1/_4" (5.5 mm)
08 47"	(1194 mm)

NOTE

The measurements in the above table may differ, depending on the measuring method.

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STEP 2 Spacing

Simple line drawing of a refrigerator with a tray and two boxes inside, connected to a door (no text or symbols)

1. Open the door and locate the provided spacers (x2).
2. Unpack both spacers and attach them to the rear of the refrigerator as shown. They help ventilate air to the rear wall and save power consumption.

STEP 3 Flooring

Diagram showing two devices with directional arrows indicating movement, one marked with a circle and the other with a prohibition sign (no text or symbols present)

• The surface to install the refrigerator must support a fully loaded refrigerator.
• To protect the floor, put a large piece of cardboard on each foot of the refrigerator.
• Once the refrigerator is in its final position, do not move it unless necessary to protect the floor. If you have to, use a thick paper or cloth such as old carpet along the movement path.

Installation

STEP 4 Adjust the levelling legs

CAUTION

• The refrigerator must be levelled on a flat, solid floor. Failing to do so can cause damage to the refrigerator or physical injury.
• Levelling must be performed with an empty refrigerator. Make sure no food items remain inside the refrigerator.
• For safety reasons, adjust the front side a little higher than the rear side.

The refrigerator can be levelled using the front legs that have a special screw (leveller) for levelling purposes. Use a flat-head screwdriver for levelling.

Diagram showing a mechanical assembly with a tool and rotating component, no text or symbols present

To adjust the height of the left side:

Insert a flat-head screwdriver into the leveller of the front left leg. Turn the leveller clockwise to raise, or turn it counter clockwise to lower.

Diagram showing a mechanical assembly with a magnified inset highlighting a component (no text or symbols present)

To adjust the height of the right side: Insert a flat-head screwdriver into the leveller of the front right leg. Turn the leveller clockwise to raise, or turn it counter clockwise to lower.

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STEP 5 Initial settings

By completing the following steps, the refrigerator should be fully functioning.

1. Remove the PE foam sheet on each shelf corner, which is attached to protect the refrigerator during transportation.
2. Plug the power cord into the wall socket to turn the refrigerator on.
3. Open the door, and check if the interior light lights up.
4. Set the temperature to the lowest, and wait until the refrigerator reaches the set temperature. Now the refrigerator is ready for use.

STEP 6 Temperature Alarm (applicable models only)

Freezer

• If the freezer temperature is too warm because there has been a power failure, the display blinks as shown in the figure.
• If you press Temp., the "warmest temperature" which has reached in the freezer is flashed on the display for 5 seconds.
  • This warning may occur:

- When the appliance is turned on for the first time after the installation.

- If the freezer is too warm due to a power failure.

NOTE

This function is only available when the refrigerator is in the Freezer mode.

STEP 7 Final check

When installation is complete, confirm that:

• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a flat, level surface with a reasonable clearance from the wall or the cabinet.
• The refrigerator is level and is sitting firmly on the floor.
• The door opens and closes freely, and the interior light turns on automatically when you open the door.

Operations

Control panel

SAMSUNG °C -88° °F Temp. °C←*F (3sec) 01020304 Fridge (3sec) Freezer (3sec) Lock (3sec)

01 Temp. / Scale select (°C/°F) 02 Fridge

03 Freezer 04 Lock

01 Temp. / Scale select (3 sec)

Temp.	Press to set the desired temperature.In the Freezer mode, you can set the temperature between 5 °F (-15 °C) and -8 °F (-23 °C). (Default temperature is -3 °F (-19 °C).In the Fridge mode, you can set the temperature between 44 °F (7 °C) and 34 °F (1 °C). (Default temperature is 37 °F (3 °C).)
Scale select	Press and hold Temp. for 3 seconds to change the temperature scale between Celsius and Fahrenheit.

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02 Fridge

Fridge

Press and hold Fridge for 3 seconds to activate the Fridge mode.Activate the Fridge mode to use the freezer as a fridge.When the Fridge mode is activated, the LED indicator on the button turns on.If you activate the Fridge mode, you can set the temperature between 44 °F (7 °C) and 34 °F (1 °C). (Default temperature is 37 °F (3 °C))

WARNING

• In the Fridge mode, do not put glass bottles containing liquid in the refrigerator. When you switch back to the Freezer mode, the glass bottles may break or burst in the refrigerator.
• Before activating the Fridge mode, make sure to remove frozen food from the refrigerator. Frozen foods melt and spoil as the temperature increases.
• Before activating the Freezer mode, make sure to remove chilled foods from the refrigerator. Chilled foods may freeze as the temperature decreases.

NOTE

If you want to use the Fridge mode, it is strongly recommended to use plastic containers to store food, especially vegetables.

03 Freezer

Freezer

Press and hold Freezer for 3 seconds to activate the Freeze mode.When the Freezer mode is activated, the LED indicator on the button turns on.In the Freezer mode, you can set the temperature between 5 ^ ( -15 ^ ) and -8 ^ ( -23 ^ ). (Default temperature is -3 ^ ( -19 ^ ).)

Operations

04 Lock (3 sec)

Lock	Press and hold Lock for 3 seconds to lock or unlock the control panel. • You can lock the control panel to prevent accidental manipulation. • When the control panel is locked, the LED indicator on the button will turn on.

05 Cooling Off

Cooling Off

The Cooling Off mode (also called Shop mode) is designed for use by retailers when they are displaying refrigerators on a retail floor. In the Cooling Off mode, the refrigerator's fan motor and lights operate normally, but the compressors do not run so the refrigerator does not become cold.To activate or deactivate the Cooling Off mode, press and hold Temp., Fridge, and Lock simultaneously for 5 seconds. When the Cooling Off mode is on, the refrigerator chime sounds, and the refrigerator shows "oF" on the display.

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Maintenance

Door reversal

WARNING

• The warranty does not cover reversal failure or property damage occurring due to unapproved agencies.
• Make sure that the refrigerator is disconnected from the power source before reversing the door.
• You must wait for at least an hour after door reversal is complete. This is to prevent any electric shock that could occur.
• Reversing the door must be performed by Samsung-approved servicing personnel at your own expense because this kind of servicing is not covered by the Warranty.

CAUTION

The door is heavy. Have at least two people work on the door reversal. Otherwise, it may cause a personal injury.

Tools required (not provided)

Line drawings of four different wrench tools: screwdriver, screwdriver, wrench, and wrench (no text or symbols)

Phillips screwdriver Flat-head screwdriver

Two line drawings of an adjustable wrench and a wrench handle (no text or symbols)

Adjustable wrench 8 mm socket wrench (for bolts)

Accessories

The accessories below may differ in appearance depending on the model.

Top-right door hinge Top-left door cover Top-right door hinge cover

CAUTION

Throughout the entire reversal procedure, keep all the small parts (screws, caps, etc.) of the refrigerator away from children or infants for safety reasons.

Maintenance

Step-by-step instructions

Technical diagram showing a tool interacting with a mechanical component, labeled with point A and directional arrow.

1. Use a flat-head screwdriver to remove the top-left door hinge cover (A).

NOTE

Keep the removed part in a safe place for later use.

Technical diagram showing a mechanical assembly with labeled component B and directional arrow indicating motion or force

1. Use a socket wrench (8 mm) to remove the screws fastening the top-left door hinge (B).

Diagram showing a mechanical assembly with labeled component B and an upward arrow indicating motion or force direction.

1. Lift the top-left door hinge (B) to remove it.

NOTE

Keep the removed part in a safe place for later use.

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Line drawing of a refrigerator with an open door and lid, showing internal structure and a directional arrow (no text or symbols)

Diagram of a mechanical component with an upward arrow and label 'C' (no text or symbols beyond basic labels)

Technical diagram showing a mechanical component with an arrow and label 'R' pointing to a section, likely indicating a force or direction.

1. Lift the door to remove it from the bottom hinge.

CAUTION

The door is heavy. To prevent damage or injury, use caution while removing the door.

1. Remove the top-right door cover (C) from the door.

NOTE

Keep the removed part in a safe place for later use.

1. Attach the provided top-left door cover (R) to the door.

Maintenance

Diagram showing a mechanical assembly with labeled components E and F, and directional arrows indicating movement or force.

G H

L J M a K

L J M K

1. On the bottom of the door, remove the door cam riser (E) and the door stopper (F) in that order.

- Use a Phillips screwdriver to remove the screw fastening each part.

1. Fasten the door stopper (F) and the door cam riser (E), in that order, to the opposite side of the door.

- Use a Phillips screwdriver to fasten each part with the screw.

1. Carefully lay the refrigerator down.

2. Remove the bottom hinge (G).

- Use a socket wrench (8 mm) to remove the screws fastening the bottom hinge (G).

1. Turn the leveling leg (H) counterclockwise to remove it.

2. Use a socket wrench (8 mm) to remove the screw (J).

3. Use an adjustable wrench to remove the shaft nut (K).

NOTE

Loosen the leveler (a) if necessary when removing the shaft nut (K).

1. Use a Phillips screwdriver to remove the hinge shaft (L).

2. Remove the hinge cam riser (M).

3. Place the hinge cam riser (M) on the opposite side of the bottom hinge.

4. Use a Phillips screwdriver to fasten the hinge shaft (L).

5. Use an adjustable wrench to fasten the shaft nut (K).

6. Use a socket wrench (8 mm) to fasten the screw (J).

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Technical diagram showing mechanical assembly with labeled components H and G, including directional arrows indicating motion or movement.

Mechanical assembly diagram showing a tool interacting with a component labeled 'N' (no text or symbols beyond the label)

Diagram of a mechanical component with a black arrow indicating direction (no text or symbols present)

Diagram of a door handle with a screw and arrow indicator (no text or symbols)

1. Attach the bottom hinge (G) to the opposite side.

2. Use a socket wrench (8 mm) to fasten the bottom hinge (G) with the screws.

3. Attach the leveling leg (H) to the opposite side.

4. Carefully stand the refrigerator back up.

5. Use a flat-head screwdriver to remove the screw cover (N).

6. Use a Phillips screwdriver to remove the screw.

7. Use a Phillips screwdriver to fasten the screw into the hole on the opposite side.

Maintenance

Technical diagram showing a mechanical joint with a labeled force N and an arrow pointing to a component (no text or symbols beyond basic labels)

1. Attach the screw cover (N) to the opposite side.

Diagram of a refrigerator with an open door and a downward arrow indicating a drop or change (no text or symbols present)

1. Put the door back on the bottom hinge.

Technical diagram showing a mechanical assembly with a downward force arrow and labeled component 'P'

1. Insert the provided top-right door hinge (P) into the door.

Technical diagram showing a mechanical assembly with labeled component 'P' and an arrow indicating direction or force.

1. Use a socket wrench (8 mm) to fasten the top-right door hinge (P) with the screws.

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Maintenance

Technical diagram showing a mechanical component with an arrow indicating direction (no text or symbols present)

1. Attach the provided top-right door hinge cover (Q).

Diagram of a refrigerator with an arrow indicating a directional change or movement (no text or symbols present)

Diagram of a refrigerator door with labeled parts and directional arrows indicating movement or flow

1. Turn the door gasket 180^ , and then reattach it to the door.

Maintenance

Reversing the door handle position

1. Remove the handle covers.
2. Use a Phillips screwdriver to remove the screws and detach the handle.
3. Use a flat-head screwdriver to remove the hole caps from the opposite side of the door.
4. Insert the hole caps into the holes from which you detached the handle.

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Diagram of a mechanical clamp or bracket assembly with two screws and a black arrow indicating direction (no text or symbols)

1. Place the handle on the opposite side of the door, aligning the holes on the handle and the door.
2. Use a Phillips screwdriver to attach the handle with the screws.

Diagram of a mechanical assembly with three clamps and a vertical rod, showing an arrow pointing to one clamp (no text or symbols present)

1. Attach the handle covers.

Maintenance

Handle and care

Shelves

Diagram of a mechanical setup with two upward arrows above a rectangular platform, no text or symbols present

Slightly lift up the rear side of the shelf to pull out.

Door bins

Illustration of hands holding a cylindrical object with an arrow indicating direction (no text or symbols)

Slightly lift up and pull out the door bin.

CAUTION

To prevent accidents, empty the door bins before removing.

Top shelf cover

Diagram showing a refrigerator interior with labeled parts and directional arrows indicating movement or change.

1. Push the right side of the cover inwards to unhook the cover.

2. Then, pull up the cover to the front to remove.

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Cleaning

Interior and exterior

WARNING

• Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning purposes. They may damage the surface of the refrigerator and cause a fire.
• Do not spray water onto the refrigerator. This may cause electric shock.
  Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.
• Unplug the power cord.
• Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator's interior and exterior.
• When done, use a dry cloth or paper towel to dry well.
• Plug in the power cord.

Replacement

LED Lamps

To replace the lamps of the refrigerator, contact a local Samsung service center.

WARNING

- The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can cause electric shock.

Door panel (USA only)

You can select the door panel you prefer for your BESPOKE refrigerator. Purchase the door panel at a Samsung retail store and an authorized installer will install the panel for you.

CAUTION

• Disassembling or assembling the door panel on your own may result in product damage or personal injury. If you find any problems with the door panel, contact a Samsung service center.
• A service fee may be charged for panel replacement even within the warranty period.

Maintenance

Door panel (Canada only)

You can customize panel on the door to match your style. Choose your panel from six different colors and finishes. You can purchase BESPOKE door panels from authorized Samsung dealers.

CAUTION

• A service fee may apply for requesting door panel installation/replacement service.
• Disassembling/assembling the door panel on your own may result in product damages or personal injury.
• If you find any issues with door panels please contact Samsung service center.

Pair installation

This refrigerator can be installed together with another refrigerator as a pair. For further information on pair installation, consult the Samsung retail store where you purchased your refrigerator.

NOTE

• You must purchase the required installation kits for pair installation.
• Consult a Samsung retail store for the recommended installation space. Ensuring that you have the recommended installation space will optimize the refrigerators' energy efficiency.

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Troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.

General

Temperature

Symptom Possible causes Solution
Freezer does not operate.Freezer temperature is warm.	Power cord is not plugged in properly.Temperature control is not set correctly.Refrigerator is located near a heat source or direct sunlight.Not enough clearance between refrigerator and sides/rear.The refrigerator is overloaded. Food is blocking the refrigerator vents.	Properly plug in the power cord.Set the temperature lower.Keep the refrigerator away from direct sunlight or a heat source.We recommend that the gap between the refrigerator and nearby walls (or cabinets) is more than 2" (50 mm).Do not overload the refrigerator. Do not allow food to block ventilation.
Freezer is over-cooling.	Temperature control is not set correctly.	Set the temperature higher.
Interior wall is hot.	Refrigerator has heat-proof piping in the interior wall.	To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure.

Troubleshooting

Odors

Symptom Possible causes Solution
Refrigerator has odors.	• Spoiled food.	• Clean the refrigerator and remove any spoiled food.
	• Food with strong odors.	• Make sure strong smelling food is wrapped airtight.

Frost

Symptom Possible causes Solution
Frost around the vents.	·Food is blocking the vents.	·Make sure no food blocks the refrigerator vents.
Frost on interior walls.	·Door is not closed properly.	·Make sure food does not block the door. Clean the door gasket.
Fruits or vegetables are frozen.	·Fruits or vegetables are stored in the Fresh/Chef Zone.	·The Fresh/Chef Zone is only for meat/fish.

Condensation

Symptom Possible causes Solution
Condensation forms on the interior walls.	·If door is left open, moisture enters the refrigerator.	·Remove the moisture and do not open the door for a long time.
	·Food with high moisture content.	·Make sure food is wrapped airtight.

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Do you hear abnormal sounds from the refrigerator?

Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user.

These sounds are normal.

- When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting. As the operation stabilizes, the sounds will decrease.

Clicking! or Chirping! Buzzing!

- While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, no fan sound will occur.

SSSRRR! Whir!

- During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.

HiSS!

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Troubleshooting

- As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds.

Bubbling!

- As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.

Cracking!

• For ice maker models: When the water valve opens to fill the ice maker, buzzing sounds may occur.
• Due to pressure equalizing when opening and closing the refrigerator door, whooshing sounds may occur.

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LIMITED WARRANTY (U.S.A.)

SAMSUNG REFRIGERATOR

LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE

This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of:

One (1) year parts and labor

Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)

Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only

This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center to receive warranty service.

SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer's geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.

To receive in-home service, product must be unobstructed and accessible to the service agent.

During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product's warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.

LIMITED WARRANTY (U.S.A.)

This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product's finishes; damage caused by abuse, misuse, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer's responsibility.

Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.

EXCLUSION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

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LIMITATION OF REMEDIES

YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG'S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG.

To obtain warranty service, please contact SAMSUNG at:

Samsung Electronics America, Inc.

85 Challenger Road

Ridgefield Park, NJ 07660

If your refrigerator needs service

Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly.

Limited Warranty for Original Purchaser

This Samsung product is warranted by Samsung Electronics Canada Inc. (hereafter referred to as SECA) against manufacturing defects in material or workmanship for the following periods:

Labor : 1 year (in-home)

Parts : 1 year

Inverter Compressor : 10 years (Part only)

SECA further warrants that if this product fails to operate properly within the specified warranty period and the failure is due to improper workmanship or defective material, SECA will repair or replace the product at its option. In-home service is not available in all areas. Contact us to find out if in-home service is currently available in your area by using the contact information at the back of this warranty.

All warranty repairs or part replacements must be performed by a SECA Authorized Service Center. (To find the nearest SECA Service Center, call 1-800-SAMSUNG (7267864) or visit our web site at www.samsung.com/ca)

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Obligation to the Original Owner

The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase. It must be presented to a SECA Authorized Service Center at the time service is requested before warranty services are rendered. On all carry-in models, transportation to and from the Authorized Service Center is the responsibility of the customer.

Exclusions of the Warranty

This warranty does not cover damage due to accident, fire, flood, and/or other Acts of God, misuse, incorrect line voltage, improper installation, improper or unauthorized repairs, commercial use, or damage that occurs during shipping. Customer adjustments which are explained in this owners manual are not covered under the terms of this warranty. This warranty will automatically be voided for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in Canada.

SAMSUNG CUSTOMER CARE CENTER

Samsung Electronics Canada Inc.

2050 Derry Road West

Mississauga, Ontario L5N 0B9

Canada

www.samsung.com/ca/support (English)

www.samsung.com/ca_fr/support (French)

SAMSUNG

Scan this with your smartphone

Scan the QR code* or visit www.samsung.com/spsn to view our helpful How-to Videos and Live Shows

* Requires reader to be installed on your smartphone

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG Customer Care Center.

Country Contact Center Web Site
U.S.A	1-800-SAMSUNG (726-7864)1-844-SAM-PAYS (726-7297)	www.samsung.com/us/support
CANADA	1-800-SAMSUNG(726-7864)1-844-SAM-PAYS (726-7297)	www.samsung.com/ca/support (English)www.samsung.com/ca_fr/support (French)

DA68-04131S-00

Réfrigérateur

Black and white illustration of ice cubes with bubbles rising, no text or symbols present

Abstract black-and-white photo of a cube partially submerged in ice with bubbles rising (no text or symbols)

SAMSUNG

Sommaire

Simple line drawing of a refrigerator with a tray and two boxes inside, connected to a door (no text or symbols)

Diagram showing two devices with directional arrows indicating movement, one marked with a circle and the other with a prohibition sign (no text or symbols present)

Diagram showing a mechanical device inside a circular inset, with no visible text or symbols.

Diagram showing a mechanical assembly with a magnified inset of a tool interacting with a component (no text or symbols present)

Line drawings of four different wrench and screwdriver tools (no text or symbols)

Line drawing of a refrigerator with an open door and lid, showing internal structure and a directional arrow (no text or symbols)

Diagram of a mechanical component with an upward arrow and label 'C' (no text or symbols beyond basic labels)

Technical diagram showing a mechanical component with an arrow and label 'R' pointing to a section, likely indicating a force or direction.

Diagram showing a mechanical assembly with labeled components E and F, and directional arrows indicating movement or force.

G H

L J M a K

L J M K

Diagram of a mechanical or electrical component with labeled parts H and G, showing directional arrows and grid patterns.

Mechanical assembly diagram showing a tool interacting with a component labeled 'N' (no text or symbols beyond the label)

Diagram of a mechanical component with a black arrow indicating direction (no text or symbols present)

Diagram of a door handle with a screw and arrow pointing to the interior panel (no text or symbols)

Technical diagram showing a bracket with a compass and a black arrow pointing to a component (no text or symbols present)

Diagram of a refrigerator with an open door and a downward arrow indicating a cut or change (no text or symbols present)

Technical diagram showing a mechanical assembly with a downward force arrow and labeled component 'P'

Technical diagram showing a mechanical assembly with labeled component 'P' and an arrow indicating direction or force.

Maintenance

Technical diagram showing a mechanical component with an arrow indicating direction (no text or symbols present)

Diagram of a refrigerator with an arrow indicating a directional change or movement (no text or symbols present)

1. Retirez le joint de la porte.

Diagram of a refrigerator door with labeled parts and directional arrows indicating movement or rotation.

Diagram of a mechanical clamp or bracket assembly with two screws and a black arrow indicating direction (no text or symbols)

Diagram of a mechanical assembly with three clamps and a vertical rod, showing an arrow pointing to one clamp (no text or symbols present)

Diagram of a mechanical or structural assembly with two upward arrows and wavy internal layers, no text or symbols present.

Illustration of hands holding a rectangular object with an arrow indicating direction (no text or symbols)

Diagram showing a refrigerator interior with labeled parts and directional arrows indicating movement or rotation.

Samsung Electronics Canada Inc.

2050 Derry Road West,

Mississauga, Ontario L5N 0B9

Canada

www.samsung.com/ca/support (English)

www.samsung.com/ca_fr/support (French)

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Mémo

Mémo

Mémo

SAMSUNG