HC64ATU-W - Surveillance Camera Lorex - Free user manual and instructions

Product Type	Wireless Surveillance Camera
Brand	Lorex
Model	HC64ATU-W
Video Resolution	High Definition (HD)
Night Vision	Yes, with automatic mechanical IR filter
Viewing Angle	Approximately 130° (estimated)
Power Supply	Rechargeable lithium-ion battery, 5V/2A AC adapter
Battery Life	Up to 3 months with normal use (estimated)
Connectivity	Wi-Fi 2.4 GHz and 5 GHz, range extender included
Audio	Built-in microphone and speaker, two-way communication
Motion Detection	PIR sensor, optimized person detection
Storage	microSD card (pre-installed in hub) or cloud via app
Mobile App	Lorex Home (iOS and Android)
Voice Assistant	Yes, 'Lorex' voice command (local processing)
Mounting	Wall or flat surface, adjustable bracket included
Dimensions (Camera)	Approximately 10 x 7 x 7 cm (estimated)
Weight (Camera with battery)	Approximately 500 g (estimated)
Operating Temperature	From -20°C to 50°C (estimated)
Package Contents	Camera, battery pack, adapter, cable, mounts, template, LSHSC hub, range extender, Ethernet cable

Frequently Asked Questions - HC64ATU-W Lorex

How to charge the battery of the Lorex HC64ATU-W camera?

Use the provided power adapter and cable to connect the battery. Full charge takes 4 to 6 hours. The indicator turns green when the battery is full.

How to connect the camera to the Wi-Fi network?

Make sure the LSHSC hub is powered on and connected to the internet. From the Lorex Home app, press + and follow the instructions. The camera must be close to the hub during setup.

What is the range of the wireless camera?

Range depends on obstacles. With the included range extender, you can extend the range up to 300 m in line of sight. For optimal performance, reduce the number of walls between devices.

How to mount the camera on a wall?

Use the mounting template to mark the holes. Attach the mounting plate with the provided screws, then clip the bracket. Screw the camera onto the bracket and adjust the angle. Tighten the nut to hold the position.

Does the camera work at night?

Yes, thanks to the automatic mechanical IR filter. Night vision is in black and white. A slight click may be heard when switching day/night, which is normal.

How to enable two-way communication?

From the live view screen of the hub or app, tap the microphone icon to speak. The camera's speaker then broadcasts your voice.

What to do if I forget the hub's access code?

Press and hold the reset button on the back of the hub until a warning appears. Confirm to reset the hub to factory settings. You will then need to reconfigure the device.

How to use voice commands with the camera?

Make sure the hub's microphone is enabled. Say 'Lorex' followed by a command, for example 'Lorex, show all cameras.' Commands are processed locally for privacy.

What type of memory card is compatible?

Use a microSD card of class 10 or higher, up to 128 GB. Check the Lorex support page for a full list of compatible cards.

How to fix a Wi-Fi connection issue?

Check that the hub is within range of the router and that the antennas are raised. Reduce obstacles. If the problem persists, use the range extender to boost the signal. You can also test the signal strength by pressing the camera's pairing button.

USER MANUAL HC64ATU-W Lorex

Start here! LOREX® Lorex Smart Home Security Center (LSHSC) & Wire-Free Camera System HC64A Series Quick Start Guide lorex.com HC64A_QSG_TRILINGUAL_R4.indd 1 2021-06-15 4:41:48 PM

Safety precautions

• Read this guide carefully and keep it for future reference.
• Follow all instructions for safe use and handling of the product.
• Use the camera within given temperature, humidity and voltage levels noted in the camera's specifications.
• Do not disassemble the camera.
• Do not point the camera directly at the sun or a source of intense light.
• Do not place the camera near air conditioners and other air outlets.
• Periodic cleaning may be required. Use a damp cloth only. Do not use any harsh, chemical-based cleaners.
  • Refer to the battery safety rules insert.

Disclaimers

• The LSHSC and extender are rated for indoor use only. Do not use outdoors.
• Only use the devices with the included power supply.
• Only use the devices with compatible memory. See the product support page for details on compatible memory.
• The LSHSC is required to operate the extender.
• This camera includes an Auto Mechanical IR Cut Filter. When the camera changes between Day/Night viewing modes, an audible clicking noise may be heard from the camera. This clicking is normal, and indicates that the camera filter is working.
• Audio recording without consent is illegal in certain jurisdictions. Lorex Corporation assumes no liability for use of its products that does not conform with local laws.

Attention

A REGULATED UL / CSA APPROVED power supply is REQUIRED for use with this bundle (included). Use of a non-regulated, non-conforming power supply can damage this product and voids the warranty.

Contents

Package Contents....1

Before You Start....2

LSHSC Overview....3

LSHSC Status Indicator & Basic Operations......4

LSHSC Setup....5

Network Setup....6

Device Setup....7

LSHSC App Setup....8

LSHSC Home Screen....9

LSHSC Live View....10

LSHSC Swipe-down Menu....11

LSHSC Placement....12

Lorex Voice Assistant....13

Camera Overview....14

Camera Status Indicator....15

Camera Setup & Placement....16

Camera Mounting....18

Extender Overview....20

Extender Status Indicator....21

Extender Setup & Placement....22

Extender Device Settings....23

Package Contents

Lorex Smart Home Security Center (LSHSC) (x1)

LSHSC Power Adapter (x1)

Ethernet Cable (x1)

Pre-inserted Memory Card (x1)

Wire-Free Camera (x2)*

Battery Pack (x2)*

Power Adapter (x1)*

6.6ft (2m) Power Cable (x1)*

Mounting Bracket (x2)*

Anchors (x6)* Screws (x6)*

Mounting Template (x2)*

Mounting Plate (x2)*

Extender (x1)

Power Adapter (x1)

6.6ft (2m) Power Cable (x1)

*May include one or more, depending on the package purchased.

Before You Start

The camera batteries come partially charged (due to safety regulations). Please fully charge the batteries prior to use, and before you begin your setup. This will take 4-6 hours.

To charge the battery pack:

1. Use the power adapters and cables to charge the batteries.
2. When fully charged, the battery status indicator will turn green.

Exterior view of a gray electronic device with a cable extending from its side (no visible text or symbols)

3D rendering of a black rectangular electronic device with a green circular connector on top (no text or symbols visible)

Green - Battery fully chargedRed - Battery low

2

LSHSC Overview

graph TD
    A["1"] --> B["Block 1"]
    B --> C["Block 2"]
    C --> D["Block 3"]
    D --> E["Block 4"]
    E --> F["Block 5"]
    F --> G["Block 6"]
    G --> H["Block 7"]
    H --> I["Block 8"]
    I --> J["Block 9"]
    J --> K["Block 10"]
    style A fill:#000,stroke:#000,color:#fff
    style K fill:#000,stroke:#000,color:#fff
    note right of A
        TOP
    end

1. Microphones
2. Microphone on/off
3. Decrease volume
4. Camera lens cover
5. Increase volume
6. Power/lock screen

FRONT BACK

7 8 9 10 11 LOREX

1. Camera
2. Light sensor

3. Touchscreen

4. Status indicator

5. Speakers
6. Antennas

12 13 14 15 16 17 18

1. SSD cover
2. Power port

3. Ethernet port

4. microSD card slot

5. Pairing/reset button
6. USB port

3

LSHSC Status Indicator & Basic Operations

Status Description
(fashing)	Voice assistant activated
(solid)	Home (sensors only)
(solid)	Disarmed (sensors only)
(solid)	Away (sensors only)
(solid)	System error (sensors only)

Touchscreen Gestures

Illustration of a hand pointing at a screen with arrows, next to a laptop labeled 'LAREX' (no text on screen or background)

From the left edge, swipe right for the previous screen

Illustration of a tablet device with a hand gesture showing a curved arrow and thumbs-down gesture (no text or symbols)

From the bottom edge, swipe up for the home screen

Illustration of a hand pointing at a screen with a downward arrow, labeled 'LINUX' at the bottom (no other text or symbols)

From the top edge, swipe down for the drop-down menu

LSHSC Setup

1. Using the provided LSHSC power adapter, connect to a power outlet.
2. Follow the on-screen instructions to complete the device setup.

Optional: Face Unlock

Enable this feature to unlock the LSHSC with your face. Make sure the built-in camera's lens cover is opened and that nothing is covering your face. Position your face directly in front of the camera with a reasonable amount of light on your face.

Diagram showing a device connected to an electrical outlet with a plug and cable (no text or symbols present)

Note:

• Three faces can be stored for the Face Unlock feature.
• If you forget both your passcode and device password, you will need to reset the LSHSC. Press down on the reset button until a warning pop-up appears. Select Yes.

Network Setup

Central placement of the LSHSC is important for the Lorex devices to communicate directly with the LSHSC and the router.

Choose your preferred connection set up method from the following three options:

Wired: Tap the wired icon and connect the LSHSC to your home router using the provided Ethernet cable.

Wireless: Tap the wireless icon, select your Wi-Fi network from the list, then enter the Wi-Fi password to connect.

Requires a dual-band router (2.4GHz / 5GHz) with 5GHz Wi-Fi network.

Offline: Tap the offline icon to setup through a direct connection. No Internet connection is required to operate it or connect it to different Lorex devices.

You will not be able to use the Lorex Home App to access the LSHSC remotely and will receive automatic update notifications.

Device Setup

To add a device, at the Device Setup screen, select the device icon and tap Next.

Note: Ensure your cameras are charged, powered on and located near the LSHSC for initial setup. Once set up, you can move your devices to their final locations as long as they are within range of the LSHSC.

Wire-Free Camera Wi-Fi Cameras Doorbell Sensor Extender

If you plan to set up other types of Wi-Fi cameras and/or a doorbell on the LSHSC, visit lorex.com/compatibility to determine the right setup method for that device (either direct setup method or app setup method).

LSHSC App Setup

Make sure the LSHSC is connected to a network.

For remote access and viewing, add the LSHSC to the Lorex Home App.

1. Download the Lorex Home app by scanning the QR code.
2. Open the Lorex Home app, and sign in or create an account.
3. Tap + in the app to add the device, then follow the in-app instructions to complete the setup.

Devices

Tap to add your first device

LSHSC Home Screen

Time and weather 11:28 am Device firmware update available Device live view System error Privacy mode Sensor status Notifications on/off Network signal/ settings View all channels Playback recordings Cameras Sensors All Front Door Pool Device manager Events Photos Weather Recordings /snapshots Driveway Camera/device settings Camera signal strength Camera battery status indicator Voice prompts examples Device settings LSHSC firmware update available

LSHSC Live View

Front Door

Device name/channel selection

Device

settings

Audio on/off Full screen HD

HD video

Recent Events

Event type

Play/pause

Take snapshot

Record video

2-way talk

Warning light*

Siren*

Privacy mode

Doorbell June 2 • 10:12:34 pm Playback

Playback

*Only compatible cameras support this function.

LSHSC Swipe-down Menu

Adjust speaker volume Adjust brightness Mute Auto adjust brightness iPhone Bluetooth audio Screensaver Home Device settings Snooze mode Privacy mode SOS Panic mode

• Snooze mode: Tap to silence alerts, notifications, and light statuses that you get while your device is locked. Tap again to disable.
• Privacy mode: Tap to enable/disable privacy mode.
• Panic mode: Press and hold panic mode for 5 seconds to turn on all lights and sirens from compatible active or smart deterrence cameras/doorbell. Tap again to turn off.

LSHSC Placement

• Place the LSHSC in a central location with good connectivity to your router and other devices.
• Reduce the number of obstructive materials, such as walls, between the LSHSC and your other Lorex devices.
• For better wireless performance move the antennas in the upright position.

Illustration of a home appliance layout with labeled rooms and icons for cleaning or monitoring.

Illustration of a white and gray electronic device with two blue handles and a screen, labeled 'LOREX' at the bottom (no other text or symbols visible)

12

Lorex Voice Assistant

The Lorex voice assistant is a specially designed voice assistant for the LSHSC. It was developed with your privacy in mind. All voice processing is done inside the LSHSC. This means that no voice information leaves the device and makes response time quick. To enable this feature make sure that the microphone is turned ON and say the wake up word "Lorex".

A sample voice command: "Lorex, show me all cameras!"

For a sampling of the different voice commands, tap on the Voice Prompts icon on the home screen. For a full list of supported voice commands, visit the product page at lorex.com.

Note: Voice control also works in offline mode.

Camera Overview

FRONT BACK

1 2 3 4 5 6

1. Warning light
2. Status indicator
3. Microphone
4. Light sensor

5. Motion sensor

6. Speaker

7. Power port
8. Threaded insert (for mounting)
9. Pairing/reset button
10. Battery pack slot

7 8 9 10 11

1. Bottom cover

Camera Status Indicator

Status Description
Off Privacy/sleep mode or battery needs recharging
(solid)	Operating correctly or motion detected
(flashing)	Ready for pairing
(flashing)	Testing Wi-Fi signal strength
(solid)	Factory reset
(flashing)	Disconnected from network
(alternating)	Firmware update in progress

Camera Setup & Placement

1. Pair your camera to the LSHSC per the Device Setup page (p. 7).
2. Place the camera on any flat surface or mount it to a wall per the guidelines below to optimize motion detection accuracy.

To optimize motion detection accuracy when mounted on a wall:

Distance Optimal accuracy for objects within 6.5-32ft (2\~10m).

Angle Angle the camera around 15^-30^ down from the level position.

Height Install the camera between 7-10ft (2\~3m) off of the ground.

Distance Optimal accuracy for objects within 6.5-32ft (2~10m). Angle Angle the camera around 15°-30° down from the level position. Height Install the camera between 7-10ft (2~3m) off of the ground. 15-30° down 7-10ft 6.5-32ft 16

HC64A_QSG_TRILINGUAL_R4.indd 19

2021-06-15 4:42:12 PM

Illustration of a bookshelf with three books and a mobile phone on a shelf (no text or symbols)

To optimize motion detection accuracy when placed on a shelf:

Distance Optimal accuracy for objects within 5-32ft (1.5\~10m).

Angle Make sure the flat surface/shelf is not obstructing the camera's field of view.

Height Place the camera between 4.5-6.5ft (1.4\~2m) off of the ground.

Note: Accuracy of person detection will be influenced by multiple factors, such as the person's distance from the camera, the height of the person, and the height and angle of the camera. Night vision will also impact the accuracy and distance of detection.

Camera Mounting

Camera Mounting bracket Adjustable nut Screws UP Mounting plate Anchors (Optional) TOP Mounting surface Mounting template

To mount the camera:

1. Place the mounting template to the desired location.

Optional: Drill 7/32" (5.5mm) holes for the anchors.

1. Align the arrows of the mounting plate and template. Using a Philips screwdriver and the provided screws, secure the mounting plate to the surface.

1. Align the arrows between the mounting bracket and plate. Push the bracket in to install, then slide down to lock in place. You will hear a 'click' when the bracket is installed.
2. Attach the camera to the mounting bracket using the thread insert at the rear of the camera. Rotate the camera clockwise until attached, then tighten into place with the adjustable nut.
3. Adjust the camera to the desired angle.

Note: If the camera is not holding in place or difficult to adjust, slide the bracket up to detach from the mounting plate. Tighten or loosen the 3 screws at the back of the mounting bracket to adjust accordingly. Repeat steps 3-5 to re-install.

Diagram showing device port, door panel, and lock mechanism with directional arrows and warning symbols

Adjustable screws

Back - Mounting bracket

Extender Overview

FRONT BACK

LOREX 1 2

1. Statu 2. Spea 3. Rese 4. Pow 3 4

1. Status indicator
2. Speaker
3. Reset button
4. Power port
5. Status indicator
6. Speaker
7. Reset button
8. Power port

Extender Status Indicator

Status Description
Off Off or the status indicator is turned off
(solid)	Operating correctly
(flashing)	In pairing mode
(solid)	Factory reset
(alternating)	Firmware update in progress
(solid)	Weak Wi-Fi signal
(flashing)	Alarm triggered

Extender Setup & Placement

1. Place the Extender between the LSHSC and your other devices.
2. Connect power to the Extender using a nearby outlet.
3. Pair your Extender to the LSHSC per the Device Setup page (p. 7).

Note: Reduce the number of obstructive materials, such as walls, between the extender and your other Lorex devices.

Diagram showing wireless device connection with LANEX, wireless devices, and Wi-Fi signal transmission

graph LR
    A["Wi-Fi Device"] -->|Green Signal| B["Smart Phone"]
    B -->|Green Signal| C["Mobile Device"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333

Extender Device Settings

You can view the Extender's device information or change the settings for sounds, enable or disable the status indicator, and update the firmware, all through the LSHSC.

To open the extender's device settings:

1. Unlock your LSHSC and tap on All from the tab above the device live view.
2. Tap the device settings icon next to the Extender.

Device Settings General Extender > Sound Settings > LED Firmware up to date

Need help?

Visit help.lorex.com for up-to-date information and resources:

• Download product guides
• Watch how-to-videos
  • Find related troubleshooting tips & FAQs

Register your product

Please see our full Terms of Service and Limited Hardware Warranty Policy at lorex.com/warranty.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Copyright © 2021 Lorex Corporation

As our products are subject to continuous improvement, Lorex reserves the right to modify product design, specifications and prices, without notice and without incurring any obligation. E&OE. All rights reserved.

HC64A_QSG_TRILINGUAL_R4

Ancrages (x6)* Vis (x6)*

Exterior view of a black rectangular electronic device with a cable extending from its side (no visible text or symbols)

3D rendering of a black rectangular electronic device with a green circular icon on top (no text or symbols visible)

Illustration of a hand interacting with a tablet device (no text or symbols visible)

Illustration of a tablet device with a blue thumbs-down gesture and upward arrow, no text or symbols present.

Illustration of a hand pointing at a screen with a downward arrow, labeled 'LINK' at the bottom (no text or symbols on the diagram itself)

Diagram showing a device connected to an electrical outlet with a plug and cable (no text or symbols present)

Remarque :

Devices

Tap to add your first device

Doorbell June 2 • 10:12:34 pm Playback

Illustration of a home appliance layout with labeled rooms and icons for cleaning or monitoring.

Illustration of a generic electronic device labeled 'LOREX' with two blue handles (no text or symbols on the device itself)

12

Assistance vocale Lorex

Illustration of a bookshelf with three books and a mobile phone on a shelf (no text or symbols)

Diagram showing device connection with UP control and lock symbols, illustrating a door panel assembly process.

Diagram showing wireless device connection with Wi-Fi signal transmission via wireless devices and a red X mark indicating cancellation.

graph LR
    A["LANX"] -->|Green Dots| B["Mobile Phone"]
    B -->|Green Cross| C["Wi-Fi Sensor"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333

Device Settings General Extender > Sound Settings > LED Firmware(up to date)

23

Besoin d'aide?

Copyright © 2021 Lorex Corporation

Exterior view of a gray electronic device with a cable extending from its side (no visible text or symbols)

Rojo: batería baja

3D rendering of a gray rectangular electronic device with a green circular connector on top (no text or symbols visible)

Illustration of a hand interacting with a touchscreen device (no text or symbols visible)

Illustration of a tablet device with a blue speech bubble and directional arrows, no text or symbols present.

Illustration of a hand pointing at a screen with a downward arrow, labeled 'LOMEX' (no text or symbols on the device itself)

Diagram showing a triangular device connected to a plug and cable with an electrical outlet (no text or symbols)

Nota:

Devices

Tap to add your first device

Doorbell June 2 • 10:12:34 pm Playback

Illustration of a home appliance layout with labeled rooms and icons for cleaning or monitoring.

Illustration of a generic electronic device with two blue handles and a screen, labeled 'LOREX' at the bottom (no other text or symbols visible)

12

Illustration of a bookshelf with three books and a mobile phone on a shelf (no text or symbols)

Diagram showing device connection with UP/UP icons and a close-up of a mechanical component, likely illustrating a door lock or door reset mechanism.

Tornillos ajustables

Diagram showing wireless device connection with wireless signal transmission via a router and switch, marked with red X.

graph LR
    A["Satellite"] -->|Wireless Signal| B["Mobile Phone"]
    B -->|Wi-Fi Signal| C["Smart TV"]

Copyright © 2021 Lorex Corporation