Idola - Coffee machine Lavazza - Free user manual and instructions

USER MANUAL Idola Lavazza

SAFETY Intended use: This appliance is intended to be used in household and similar applications such as: – staff kitchen areas in shops, offices and other working environments; – farm houses; – by clients in hotels, motels and other residential type environments; – bed and breakfast type environments. The improper use of the machine may cause possible injuries. It is prohibited to make any technical changes to the machine. The machine may not be used by children under 8 years of age or persons with physical, sensory or mental impairment, or lacking the necessary experience, unless supervised or after being instructed in the safe use of the machine and understanding the potential dangers. Do not let children play with the machine. Keep the machine and its mains lead out of the reach of children under 8 years of age. The necessary cleaning and maintenance meant to be performed by the user must not be carried out by children if not under direct supervision and older than 8 years. Installation site: Place the coffee machine in a safe place, where nobody may overturn it or be injured by it. Do not keep the machine at a temperature below 41°F (5°C) as freezing may damage it. Do not use the coffee machine outdoors. Do not place the machine on very hot surfaces or close to flames. The coffee machine shall not be stored inside a cabinet when it’s in use. Power supply: The coffee machine shall be connected only to adequate power sockets equipped with grounding means. The voltage must match the one on the appliance identification plate.34 ITEN Power supply cable

Do not operate the coffee machine if the power cord is damaged. If the power cord is damaged, it must be replaced by the manufacturer (or the latter’s technical service staff), in order to prevent any risk. Do not pass the power cable for angles and sharp edges, over very hot objects, and protect it from oil. Do not carry or pull the coffee machine holding it by the power cord. Do not remove the plug by pulling the power cord, do not touch it with wet hands. Power cord should not hang loose from tables or shelves. Danger of electrocution: Live parts should never come into touch with water. Do not immerse the machine. Protect children under 8 years of age: Prevent children from playing with the machine. Children are not aware of the risks related to electric household appliances. Do not leave the machine packaging materials within the reach of children. Danger of burns: Do not touch the hot parts (cartridge holder group) of the machine immediately after use. While dispensing the drink, pay attention to any possible splashes of hot liquid. Cleaning: Before cleaning, unplug the machine and let it cool down. Do not immerse the machine in water! It is strictly forbidden to tamper with the internal parts of the machine. Change the water in the tank if not used for 3 days. To prevent damage to the appliance do not use alkaline cleaning agents when cleaning, use a soft cloth and a mild detergent. SAFETY35

Storing the machine: If the machine remains inactive for a long time, unplug it and store it in a dry place out of reach of children. Keep it protected from dust and dirt. Servicing / Maintenance:

n case of failure, problems or a suspected fault resulting from falling of the machine, immediately unplug the machine. Do not attempt to operate a faulty machine. Only the authorized Lavazza Service Centres can carry out the necessary ope- rations and repairs. Lavazza will not be responsible for possible damage resulting from repairs and operations not carried out by them. Water tank: Fill the tank only with fresh, non-sparkling, drinking water. Do not operate the machine if the water is not at least above the minimum level indicated on the tank. Capsule compartment: Only Lavazza or compatible capsules must be introduced in the capsule-holder; do not put in your fingers or any other object. The capsules shall be used only once. Machine disposal at the end of its operational life: INFORMATION FOR THE USER: the symbol of the crossed-out wheeled bin on the appliance or its packaging indicates that the product must be disposed of separately from other waste at the end of its operational life. The user must therefore take the appliance to be disposed of to an appropriate separate collection centre for electrical and electronic equipment. Appropriate separate waste collection, in view of the decommissioned equipment’s recycling, processing and environment-friendly disposal, helps avoiding possible adverse effects both on the environment and the public health and, also, promotes the reuse and/or recycling of the materials the machine is made up of . Specific administrative sanctions provided for by current regulations will be applied for illicit disposal of the product by the user. SAFETY36 ITEN MACHINE COMPONENTS

• Welcome kit consisting of 9 assorted Lavazza capsules and a Lavazza leaflet (included only in some countries)

• Warranty sheet PACKAGE CONTENT * * The characteristics and the package content can vary according to the target market. Capsule loading lever Touch control interface Water tank cover Water tank Plate with cup support grid Power supply cable Used capsule drawers Drop collection tray37

= On  = Flashing  = Acoustic feedback INDICATOR LIGHTS INTERFACE STATE Programming espresso measure (button 1) Programming long espresso measure (button 2) Programming long coffee measure (button 3) Programming free dose beverage measure (button 4) Used capsule drawer filled Used capsule drawer positioned incorrectly or absent Descaling required Machine block Red40 ITEN We are not liable for any damages in case of:

• incorrect use and other uses than the intended purposes;

• repairs not carried out at Lavazza authorized service centers;

• use of spare parts and accessories which are not original;

• failure to decalcify;

• storage in rooms below 39°F (4°C);

• use in places with relative humidity above 95%;

• using non-compatible capsules. In any of these cases, the warranty is cancelled.

STARTING THE MACHINE

Place the coffee machine on a flat and stable surface, far from water and heat sources. Machine damages due to non-observance of these indications are not covered by warranty. Lift and remove the cover, then the water tank itself. Rinse the tank before using it. Fill the water tank up to the MAX level indicated, using only fresh drinking water. Fit the tank back into place, then close by using the cover. The cover can be lifted to fill the tank directly. Max Min MACHINE SETTING The water level should never exceed the MAX indi- cation. Only use non-carbonated fresh water. Hot water and other liquids can damage the tank and the machine. Do not operate the machine without water: make sure that there is enough water in the tank. Make sure that the hands, the machine, the cord and the support surface of the machine are not wet.41

The coffee machine starts the heating cycle. The button will start blinking to a light white. The machine will be ready when the button stops blink- ing and the supply button lights are steadily. By pressing one of the supply buttons during the heating cycle, you can reserve the beverage that will be supplied at the end of the heating cycle. Upon the first machine start-up, you shall supply 0.5 li- tres of water, with no capsule inserted and keeping the lever lowered. Place a cup under the supplying spout. Press the FREE DOSE button and wait for the supply to end. Open and close the lever before removing and emptying the cup. Empty the cup and supply one more time, by pressing the FREE DOSE button again. Fit the supply plug into the power outlet. Press the button to switch the machine on. The machine will emit an acoustic signal . All buttons will come on to a steady white light, whereas the alarm warning lamps will come on to a steady orange light over an instant. MACHINE SETTING42 ITEN When a supply is selected, the machine will activate the electric water pump over 7 seconds. If water is found inside the hydraulic circuit, the ma- chine will normally supply. If no water is found inside the hydraulic circuit, the machine will stop supplying over 5 seconds and will try to supply again up to a maximum of 5 time. After 5 attempts have been made, the machine will cause the “No water” warning lamp to come on to a steady orange light, to inform that water is missing, and will also emit an acoustic signal . MACHINE SETTING

ACOUSTIC SIGNAL ACTIVATION /

DEACTIVATION Switch off the machine, and then hold down both the ESPRESSO /LONG COFFEE buttons for min- imum 5 seconds. The machine will emit a prolonged acoustic signal

notify the acoustic signal deactivation, and two brief acous- tic signals to notify the activation. Once the procedure has been completed, the ma- chine will go back to the OFF MODE

To guarantee energy saving, the machine switches off automatically after 9 minutes of non-operation. You can switch off the machine manually within 9 minutes by holding the button, the machine will emit an acoustic signal . In the OFF MODE, the buttons will be OFF, and the button will come on to a less intense light. The machine can be activated again by pressing the button. The power consumption of the machine when it is switched-off is 0.4 W.43

The coffee machine features two positions for preparing the coffee: espresso cup/mug. To use an espresso coffee cup, remove the cup support plate. Fit the cup support plate into the slot available at the top. Place the cup onto the plate. To use a big cup, place the cup (or glass) directly onto the plate at the bottom.44 ITEN

Make sure that the coffee supply buttons have come on to a steady white light. Place the mug/cup as shown (see PREPARATION FOR COFFEE BREWING). Lift the capsule loading lever until it locks into position to open the capsule fitting compartment. Never put fingers or objects in the capsule-holder. Only Lavazza or compatible capsules must be introduced in the capsule-holder. Single-dose capsules are prepared to dispense one coffee/product. DO NOT use the capsules more than once. Inserting two or more capsules can cause the machine to malfunction. Put a Lavazza capsule into the capsule fit- ting compartment.45

Lower the capsule loading lever to close the capsule fitting compartment.

PREPARING THE COFFEE

If you wish a hotter coffee, you can increase the beverage temperature by pressing the TEMPERATURE boost button . The machine will, when the button is pressed, emit an acoustic signal and the button light will get brighter. If you wish to go back to the standard temperature, press the TEMPERATURE boost button again . The machine will, when the button is pressed, emit an acoustic signal and the button light will get dimmer. The temperature cannot be changed during the sup- ply phase.46 ITEN To start supplying: press the ESPRESSO (1 fl oz /30 ml) or press the LONG ESPRESSO (1.5 fl oz/45 ml). The machine will stop delivery automatically when the programmed measure is reached. The supply button will light up to a blinking white light when the product is being supplied. You can stop supply- ing by pressing the supply button again. If, during the dispensing cycle power supply is inter- rupted proceed as follows: - Restore the power supply. - Press the button and wait for the button to light up to a steady white light. - Replace the capsule inside the capsule fitting com- partment with a new one. - Restart the coffee dispensing. If, during the dispensing cycle water is exhausted within the tank proceed as follows: - Fill the water tank up to the indicated MAX level. - Replace the capsule inside the capsule fitting com- partment with a new one. - Restart the coffee dispensing. Supplying without a capsule the doses may not re- spect the programmed quantity. Once supply is over, lift and then lower the capsule load- ing lever to unload the exhausted capsule. To supply again, wait until both the supply button and the button come on to a steady white light.

Do steps: , , and in paragraph ESPRESSO DELIVERY. Press the LONG COFFEE (3 fl oz/90 ml) button to start delivery. The machine will stop delivery auto- matically when the programmed measure is reached. The supply button will light up to a blinking white light when the product is being supplied. You can stop supply- ing by pressing the supply button again. Once supply is over, lift and then lower the capsule load- ing lever to unload the exhausted capsule. To supply again, wait until both the supply button and the button come on to a steady white light.

Do steps: , , and in paragraph ESPRESSO DELIVERY. In case of soluble capsules, it is recommended that a brief plain (i.e. by using only water) supply should be dispensed before inserting the capsule, so that you can best enjoy the product. Press the FREE DOSE BEVERAGE button to start delivery. Once the desired amount of brewed cof- fee is reached, press the button again to stop brewing. The supply button will light up to a blinking white light when the product is being supplied. You can stop supply- ing by pressing the supply button again. Once supply is over, lift and then lower the capsule load- ing lever to unload the exhausted capsule. To supply again, wait until both the supply button and the button come on to a steady white light.48 ITEN Press down the button of the icon you wish to program. The machine will start supplying and, after approximately 3 seconds, the other coffee buttons will start blinking and the machine will beep , to indicate that the pro- gramming mode has been accessed. Keep the supply button depressed Once the desired amount of coffee has been obtained, stop supply by releasing the button. The machine will stop and the dose will be programmed If the programmed measure exceeds the maximum al- lowed the machine will automatically stop delivery, the de- livery button will blink and the last programmed measure will be saved in the memory. If there is a power failure during programming, the last programmed value remains in the memory. If during a dose programming, water lack is indicated, the machine stops the supply and the dose being pro- grammed won’t be saved. Once filled the water tank, re- peat the dose programming procedure. PROGRAMMING

COFFEE DOSE PROGRAMMING

Doses can be programmed from machine serial num- ber 1907S001023833 onwards. The machine serial number is shown below the barcode on the label put under the machine. Measures are always programmed using the same button; any action by pressing other buttons will be ignored. The programmed amount of brewed coffee can be changed by repeating the programming. Press the button to switch the machine on. The machine will be ready when the button stops blinking and the supply button lights are steadily. Lift the pod loading lever until it locks into position to open the pod fitting compartment. Put a Lavazza capsule into the capsule fit- ting compartment. Lower the pod loading lever to close the pod fitting compartment. Place the cup onto the plate.49

MAINTENANCE AND CLEANING

CLEANING THE MACHINE

Never use solvents, alcohol or other aggressive sub- stances or ovens for drying the coffee machine com- ponents. Wash machine components (electric components ex- cluded) with cold/lukewarm water and non-abrasive clothes/sponges. All removable components can be cleaned by using a dishwasher. Do not leave water in the tank and water circuit for more than 3 days. If this is the case, drain the tank and circuit, rinse it and refill it with fresh water, then carry out a delivery without capsule before making any coffee or other beverage.

COFFEE DISPENSER CLEANING

To clean the dispenser, perform a weekly COFFEE BREWING procedure without inserting the capsule.

TRAY The capsule collection tray warning lamp will come on when the used capsule tray is full and, therefore, has to be emptied and fitted back into place again. Remove the drop collection tray and the used capsule collection tray. The machine will emit an acoustic signal to inform that the capsule collection tray has been removed. If the drawer is removed for more than 5 seconds, the machine will zero the capsules inserted count.

AROMATICO 100% ARABICA50 ITEN

MAINTENANCE AND CLEANING

Remove the drop collection tray and the capsule col- lection tray, then empty the used capsules and the flu- ids found in the drop collection tray

Wash all the components with cold or warm water, or in a dishwasher, then dry them up and fit them back into place correctly. Regularly check that the drop collection tray is not full, so as to prevent fluid leakage.51

DESCALING AS REGARDS MACHINES WITH

SERIAL NUMBER FROM 1950S001049448

Carefully read the descaling instructions. Scan the QR code to watch the descaling tutorial: Lime-scale normally builds up with extended use of the appliance; the machine needs descaling every 2 months and/or whenever a reduction in water flow is noticed. The descaling cycle will be requested by the machine through the switching-on of the special warning lamp available . Do not switch the machine off when the descaling cycle is under way. Do not move away from the machine when the desca- ling cycle Is under way. The cycle will have, once it has been started, to be performed completely. Check there is no capsule inside the capsule contain- ing compartment. Do not drink the descaling solution and products dis- pensed until the completion of the cycle. Never use vinegar as a descaling solution. To decalcify the machine, It Is recommended that the LAVAZZA DESCALING agent should be used.

MAINTENANCE AND CLEANING

Remove and empty the water tank. Fill the tank with the LAVAZZA DESCALING agent (250 ml) and water (250 ml). Use a moist cloth to wipe off the squirts or drops, if any. Fit the tank back into place on the machine. Prior to starting the machine, check the machine serial number that is printed under the Bar Code in the label un- derneath the machine and find the operating instructions in the dedicated section. Manuals and tutorial videos suitable to all machine serial numbers are available on our website. DESCALINGDECALCIFICANTE durgol The Swiss Originalagainst Limescale52 ITEN Place a container with a capacity of at least 0.5 litres under the supplying device. With the machine switched off, hold down both delivery buttons LONG ESPRESSO and FREE DOSE for minimum 3 seconds. The machine will emit a prolonged acoustic signal *, then the button, LONG COFFEE button and the descal- ing warning lamp will all come on to a steady light .

• The acoustic signals will not be emitted if they have been turned OFF. Press the LONG COFFEE button to start the des- caling cycle.

MAINTENANCE AND CLEANING

If the LONG COFFEE button is not pressed within 9 minutes after the acoustic signal , the machine switches off automatically and you should repeat the step of the procedure to start the cycle. In case of power supply interruption, the machine will, upon the first power-on, resume the descaling procedure where it was interrupted: press the LONG COFFEE button to restart DESCALING. The machine will automatically activate the descaling process, after the heating cycle is over During the descaling cycle, the LONG COFFEE button will be ON and blinking and the descaling warning lamp will be ON to a steady light. During the descaling cycle, the machine will auto- matically perform intermittent supply cycles, to allow the container to be emptied. The descaling cycle can be temporarily interrupted by pressing either the LONG COFFEE or button . To start the cycle again, press the LONG COFFEE but- ton .53

The cycle will be temporarily interrupted when the fluid runs out in the machine tank. DO NOT top up the tank during this phase. You must allow the tank to empty completely. Empty the container used to collect the solution. The button, LONG COFFEE button and “No wa- ter” warning lamp will be ON to a steady light. Descaling warning lamp will be ON and blinking. Remove the water tank, rinse and wash it accurately. Fill it with drinking fresh non-carbonated water up to the MAX. level. In case of power supply interruption, the machine will, upon the first power-on, resume the rinse procedure where it was interrupted: press the LONG COFFEE button to restart RINSING. Fit the tank with water. Place a container with a capacity of at least 0.5 litres under the supply device.

MAINTENANCE AND CLEANING

Press the LONG COFFEE button to start he rinsing cycle. At the end of the first rinse cycle, refill the water tank and start the second rinse cycle by pressing the LONG COFFEE button

To end the rinse cycle, a minimum amount of water of

67.62 fl oz (2 litres) (approximately 2 tanks) will have

to be supplied. In case of lack of water, the cycle will be temporarily inter- rupted, the machine will emit a prolonged acoustic signal (if enabled) and the “No water ” warning lamp will come on to a steady light. Top up the tank and press the LONG COFFEE button again to restart the rinse cycle At rinse end, the descaling warning lamp goes off, which confirms that the procedure has come to an end. Before using the machine, empty and thoroughly rinse the milk frothing jug and its cover, clean it using a soft moist cloth.54 ITEN

DESCALING AS REGARDS MACHINES WITH

SERIAL NUMBER UNTIL 1950S001049447

Carefully read the descaling instructions. Scan the QR code to watch the descaling tutorial: Lime-scale normally builds up with extended use of the appliance; the machine needs descaling every 2 months and/or whenever a reduction in water flow is noticed. The descaling cycle will be requested by the machine through the switching-on of the special warning lamp available . Do not switch the machine off when the descaling cycle is under way. Do not move away from the machine when the desca- ling cycle Is under way. The cycle will have, once it has been started, to be performed completely. Check there is no capsule inside the capsule contain- ing compartment. Do not drink the descaling solution and products dis- pensed until the completion of the cycle. Never use vinegar as a descaling solution. To decalcify the machine, It Is recommended that the LAVAZZA DESCALING agent should be used. Remove and empty the water tank. Fill the tank with the LAVAZZA DESCALING agent (250 ml) and water (250 ml). Use a moist cloth to wipe off the squirts or drops, if any. Fit the tank back into place on the machine.

MAINTENANCE AND CLEANING

Place a container with a capacity of at least 0.5 litres under the supplying device. With the machine switched off, hold down both delivery buttons ESPRESSO and LONG ESPRESSO or minimum 3 seconds. The machine will emit a prolonged acoustic signal *, then the button, FREE DOSE button and the des- caling warning lamp will all come on to a steady light .

• The acoustic signals will not be emitted if they have been turned OFF. Press the FREE DOSE button to start the descaling cycle.

MAINTENANCE AND CLEANING

If the FREE DOSE is not pressed within 9 min- utes after the acoustic signal , the machine switches off automatically and you should repeat the step of the procedure to start the cycle. In case of power supply interruption, the machine will, upon the first power-on, resume the descaling procedure where it was interrupted: press the FREE DOSE button to restart DESCALING. The machine will automatically activate the descaling process, after the heating cycle is over During the descaling cycle, the FREE DOSE will be ON and blinking and the descaling warning lamp will be ON to a steady light. During the descaling cycle, the machine will auto- matically perform intermittent supply cycles, to allow the container to be emptied. The descaling cycle can be temporarily interrupted by pressing either the FREE DOSE or button. To start the cycle again, press the FREE DOSE button

ITEN The cycle will be temporarily interrupted when the fluid runs out in the machine tank. DO NOT top up the tank during this phase. You must allow the tank to empty completely. Empty the container used to collect the solution. The button, FREE DOSE button and “No water ” warning lamp will be ON to a steady light. Descaling warning lamp will be ON and blinking. Remove the water tank, rinse and wash it accurately. Fill it with drinking fresh non-carbonated water up to the MAX. level. In case of power supply interruption, the machine will, upon the first power-on, resume the rinse procedure where it was interrupted: press the FREE DOSE but- ton to restart RINSING. Fit the tank with water. Place a container with a capacity of at least 0.5 litres under the supply device.

MAINTENANCE AND CLEANING

Press the FREE DOSE button to start he rinsing cycle. To end the rinse cycle, a minimum amount of water of

33.81 fl oz (1 litre) (approximately 1 full tank) will have

to be supplied. In case of lack of water, the cycle will be temporarily inter- rupted, the machine will emit a prolonged acoustic signal (if enabled) and the “No water ” warning lamp will come on to a steady light. Top up the tank and press the FREE DOSE button again to restart the rinse cycle. At rinse end, the descaling warning lamp goes off, which confirms that the procedure has come to an end. Before using the machine, empty and thoroughly rinse the milk frothing jug and its cover, clean the machine using a soft moist cloth.57

Problem encountered Possible causes Solution The machine will not switch on after the button is pressed. »   Machine is not connected to the power source. »   The machine is connect to power strip not working. »   Power supply not available in the electric/household mains. »   Touch interface fails to respond. »   Wrong simultaneous pressure of 2 buttons. »   Connected the machine to the power source. »   Connected the machine directly to the power source. »   Connect another device to check the power supply. »   Verify that the interface surface and the user’s hands are clean and dry. »   Wait a few seconds, then press the button only.

CUSTOMER SERVICE. Excessive heating time perceived (i.e. more than 40 seconds). »   Machine storage at low temperatures (e.g.: cellar/garage). »   Keep the machine in a suitable place over at least 1 hour. Then, plug the machine into the mains socket and try to switch it on.

CUSTOMER SERVICE. TROUBLESHOOTING58 ITEN TROUBLESHOOTING Problem encountered Possible causes Solution The machine is very noisy. »   Machine not is on a flat and stable surface. »   Power supply cable incorrectly positioned. »   Movable parts not fitted properly. »  No water in the tank. »  Capsule not present »   Check the surface. »   Check the correct position of the cable into the base of the machine. »  Fit the movable parts properly. »   Top up the tank with fresh drinking water. »   Insert Lavazza A MODO MIO capsule or compatible.

CUSTOMER SERVICE. Unit ready for use and failing to acknowledge the button press. »   Wrong button press/activation. »   Used capsule collection tray not fitted. »   Press one of the illuminated buttons with your fingertip, then check the availability of the acoustic signal (if activated) and the proper blinking of the selected icon. »   Check the correct insertion of the tray, with the resulting alarm warning lamp switch-off. Check for correct supplying.

CUSTOMER SERVICE. The lever remains closed after the supply. »   Used capsule tray full. »   Empty the tray and try to open the lever.

Problem encountered Possible causes Solution No supply (the machine is switched on, yet it supplies no coffee or water). »  No water in the tank. »   Tank not inserted correctly. »   Capsule loading lever lifted or not lowered correctly. »   No water flow in the hydraulic circuit (no activation). »   Capsule not compatible. »   Presence of lime-scale. »   Top the tank up with drinking fresh water, then check for correct supplying. »   Correctly fit the tank in, then check for correct supplying. »   Lower the capsule loading lever up to the stop, then check for correct supplying. »   Disconnect the power cord, wait 10 seconds, then connect the power cord again. Switch the machine on and wait for the heating cycle to be over. Check for correct supplying (the machine will automatically make attempts at filling the hydraulic circuit). »   Try again by using another capsule from a different package. »   Perform the descaling procedure by means of the Lavazza descaling agent.

CUSTOMER SERVICE. Water leaks in the coffee machine. »   Tank damaged. »   Spent capsule drawer filled. »   Capsule stuck. »   Capsule not compatible. »   Check for leaks in the tank keeping it separate from the machine. »   Empty the spent capsule drawer. »   Open and close the lever to drop the capsule. Remove and empty the capsule collection tray. »   Use suitable capsules (i.e. Lavazza A MODO MIO capsules or any compatible capsule).

CUSTOMER SERVICE. TROUBLESHOOTING60 ITEN Problem encountered Possible causes Solution The button blinking red. »   Inadequate machine storing conditions / Temporary lock. »   Unplug the machine from the power socket and allow it to rest at room temperature enough time (Max. 1 hour). Plug the machine in again, then press the switch-on button (make one attempt only).

CUSTOMER SERVICE. The loading lever does not reach the supply position or requires an excessive closing effort. »  Spent capsule drawer filled. »   Capsule stuck. »   Empty the tray and make an attempt at closing the lever. »   Open and close the lever to drop the capsule.

CUSTOMER SERVICE. Coffee is dispensed too fast and, therefore, it is not so creamy. »  A previously used capsule is used. »  Capsule not present. »  Capsule not compatible. »   Use a new capsule. »   Insert the capsule. »   Try again by using another capsule from a different package.

CUSTOMER SERVICE. The coffee is cold. »   Slow supplying, hydraulic circuit clogged with lime-scale. »   Perform the descaling procedure by means of the Lavazza descaling agent.

Problem encountered Possible causes Solution The machine emits no sound »   Acoustic signal OFF. » Switch off the machine, and then hold down both the ESPRESSO and LONG COFFEE buttons depressed over at least 5 seconds. (refer to the “GETTING THE MACHINE READY” section).

CUSTOMER SERVICE. Coffee flows out slowly drop by drop. »  Capsule not compatible. »   An inadequate pod has been used. »   Supplying device clogged. »   Hydraulic circuit clogged with lime- scale. »   Try again by using another capsule from a different package. »   Remove the used capsule and use a new capsule. »   Clean the coffee dispensing spout (see MAINTENANCE AND CLEANING). »   Perform the descaling procedure by means of the Lavazza descaling agent.

CUSTOMER SERVICE. TROUBLESHOOTING Contact Lavazza Customer Service for any problem or failure not included in the above list. TECHNICAL SPECIFICATIONS

• Power supply: 220-240V / 50-60Hz

• Nominal power: 1500W

• Sizes: Height Width Depth 280 mm 145 mm 380 mm

11.02 in 5.70 in 14.96 in

• Weight: 4 kg (8,81 lb)

• Water tank removable type: 1,1 L (38,71 oz)

• Housing materials: Thermoplastic

MAINTENANCE AND CLEANING