263808 - Grill plate Hendi - Free user manual and instructions

Product type	Grill plate (Double Contact Grill)
Brand	Hendi
Model	263808
Intended use	Professional (commercial)
Power supply	230 V ~ 50 Hz
Power	3600 W
Temperature range	50 °C to 300 °C
Recommended cooking temperature	200 °C to 250 °C
Top plate dimensions	214 × 214 mm
Bottom plate dimensions	475 × 230 mm
External dimensions	570 × 395 × 210 mm
Weight	26 kg
Housing material	Stainless steel
Plate material	Enamel
Plate type	Grooved top plate, smooth bottom plate
Oil drip tray	Yes, stainless steel
Adjustable thermostat	Yes, 2 thermostats
Heating indicator light	Yes (orange light)
Built-in thermal safety	Yes
Functions	Grilling, roasting, making toasted sandwiches
Maintenance	Clean after each use with a damp cloth; do not use abrasive cleaners
Warranty	12 months
Included accessories	Power cord, oil drip tray

Frequently Asked Questions - 263808 Hendi

How to adjust the temperature on the Hendi 263808?

Turn the temperature knob clockwise to increase the temperature. The adjustment range is from 50 °C to 300 °C. The orange indicator light turns on during heating and turns off when the desired temperature is reached.

How to clean the grill plates after use?

Ensure the appliance is unplugged and completely cooled. Wipe the heating plates with a damp cloth. For stubborn residues, pour a few drops of cooking oil, let it sit for 20 minutes, then wipe. Never use abrasive cleaners or scouring pads.

What to do if the orange light does not turn on?

If the indicator light does not turn on, the indicator may be damaged. In that case, the thermostat must be replaced. Contact your supplier for repair. Do not open the appliance yourself.

Can I use this appliance at home?

No, this appliance is designed exclusively for commercial use (restaurants, snack bars, hotels) and is not suitable for domestic use.

How to completely turn off the appliance?

Turn the temperature knob to the 'OFF' position, then unplug the plug from the wall outlet.

What to do if the plates do not heat up?

Check that the appliance is plugged in and the thermostat is set. If the indicator light does not turn on, the heating element or thermal fuse may be defective. Press the reset button located under the appliance. If the problem persists, contact an authorized repair technician.

What is the maximum temperature of the appliance?

The maximum temperature is 300 °C, but the recommended cooking range is between 200 °C and 250 °C.

How to safely open and close the grill?

Use only the specially designed handle to open or close the heating plates. The plates and metal parts become very hot; do not touch them with bare hands.

Is it safe to leave the appliance unattended during use?

No, never leave the appliance unattended while it is operating. Continuously monitor the temperature and food to avoid any risk of fire or burns.

How to maintain the oil drip tray?

Wash the tray thoroughly after each use. It is made of stainless steel and can be cleaned with a damp cloth. Make sure it is dry before putting it back in place.

USER MANUAL 263808 Hendi

Exterior view of a modern stainless steel grating with two sandwiches on top (no text or symbols visible)

Exterior view of a modern sandwich grater with a sandwich on top, showing menu and control panel (no text or symbols visible)

Exterior view of a stainless steel grating with a sandwich on top (no text or symbols visible)

Item: 263501

263600

263655

263662

263709

263808

263907

263716

263815

You should read this user manual carefully before using the appliance.

READ MANUAL

Keep these instructions with the appliance.

Simple line drawing of a house with an arrow pointing left, labeled 'INDOOR' below (no other text or symbols)

For indoor use only.

FOOD CONTACT

Symbol of a trash bin crossed with no text or numbers, enclosed in a rounded square (no text or numbers present)

RoHS

Thank you for purchasing this Hendi appliance. Before using the appliance for the first time, please read this manual carefully, paying particular attention to the safety regulations outlined below.

Safety regulations

• This appliance is intended for commercial use only and must not be used for household use.
• The appliance must only be used for the purpose for which it was intended and designed. The manufacturer is not liable for any damage caused by incorrect operation and improper use.
• Keep the appliance and electrical plug away from water and any other liquids. In the event that the appliance should fall into water, immediately remove plug from the socket and do not use until the appliance has been checked by a certified technician. Failure to follow these instructions could cause a risk to lives.
• Never attempt to open the casing of the appliance yourself.
• Do not insert any objects in the casing of the appliance.
• Do not touch the plug with wet or damp hands.
• Danger of electric shock! Do not attempt to repair the appliance yourself. In case of mal functions, repairs are to be conducted by qualified personnel only.
• Never use a damaged appliance! Disconnect the appliance from the electrical outlet and contact the retailer if it is damaged.
• Warning! Do not immerse the electrical parts of the appliance in water or other liquids. Never hold the appliance under running water.
• Regularly check the power plug and cord for any damage. If the power plug or power cord is damaged, it must be replaced by a service agent or similarly qualified persons in order to avoid danger or injury.
• Make sure the cord does not come in contact with sharp or hot objects and keep it away from open fire. To pull the plug out of the socket, always pull on the plug and not on the cord.
• Ensure that the power cord is positioned so that it will not cause a trip hazard.
  • Always keep an eye on the appliance when in use.
• Warning! As long as the plug is in the socket the appliance is connected to the power source.
• Turn off the appliance before pulling the plug out of the socket.
• Never carry the appliance by the cord.
• Do not use any extra devices that are not supplied along with the appliance.
• Only connect the appliance to an electrical outlet with the voltage and frequency mentioned on the appliance label.
• Connect the power plug to an easily accessible electrical outlet so that in case of emergency the appliance can be unplugged immediately. To completely switch off the appliance pull the power plug out of the electrical outlet.

• Always turn the appliance off before disconnecting the plug.
- Never use accessories other than those recommended by the manufacturer. Failure to do so could pose a safety risk to the user and could damage the appliance. Only use original parts and accessories.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge.
- This appliance must not be used by children under any circumstances.
- Keep the appliance and its cord out of reach of children.
- Always disconnect the appliance from the mains if it is left unattended or is not in use, and before assembly, disassembly or cleaning.
- Never leave the appliance unattended during use.

Special safety precautions

• Do not place any object on the grilling place & close it with great force.
• The adjustable temperature setting of the equipment is between 50\~300°C. It is recommended that the average working temperature normally should be 200\~250°C.
• Do not place the appliance near heat sources, like cooking stove, heater or fire, etc. The environment temperature lower than 45°C, the humidity is under 85%.

Important Safety Instructions

• Risk of burns! Hot surface! Fat and oil become very hot while grilling and can cause severe burns.
• Caution! Risk of burns! The grill plates and adjacent metal and plastic become very hot. The grill plates and adjacent metal and plastic parts become very hot. Therefore, use only the designated handle to open and close the grill plates.
• Do not cover the appliance in operation and keep it away from inflammable objects, e.g. curtains or newspapers or liquids, e.g. alcohol or fuels.
• This appliance exclusively meant for private commercial use and should not be used for household use.
• This appliance is serves only for the preparation of food.
• Use the appliance only in a well-ventilated area. Place the appliance on a flat and stable surface.
• Clean the appliance after each use to avoid infestation with mould fungus or vermin.

Hendi Contact Grill

The temperature of the grill plates can be regulated for different cooking requirements. This ap-

pliance is mainly used for grilling sandwiches and meat but can also be used for other purposes.

Exterior Structure

Labeled diagram of a portable electric stove with numbered components for identification

1. Heating indicator
2. Temperature controller
3. ON/OFF switch
4. Housing
5. Drip tray
6. Lower grill plate

9 8 7 6 5 4 3 1 2 2 1 3 10 11

1. Opening support system
2. Upper grill plate
3. Upper grill plate handle
4. Power cord
5. Rubber feet

Features of Function and Structure

• The upper and lower grill plates are enameled and are easy to clean.
• Independent temperature controle on the double contact grill is convenient and allows the use of a single grill plate.

• Internal temperature protector is reliable and safe.

• Grilling temperature is adjustable.
  • Made of stainless steel and the drawer-style dripping tray is also made of stainless steel.

• Grill is easy to open thanks to the support system.

Operating instructions

• Before use, make sure the supply voltage match with the rating plate.
• Plug into the socket & switch on the appliance.
• Set temperature controller clockwise to the desired temperature. The orange indicator light up. The upper and lower grilling plate starts heating up.
• Temperature can be adjusted depends on different food within 180°C to 250°C.
  • After approx. 8 minutes, swivel the upper griling plate with the handle.

• Put some edible oil on the upper & lower grilling plate.

• Place the food to be grilled on the lower gilling plate and then close the appliance using the handle. Keep an eye during cooking.

• When the temperature reaches the setting value, the orange indicator light off.
• At the front side of the lower grilling plate, there is the drip tray. The remaining edible oil will flow to the drip tray.
• Open the appliance by lifting the handle and take away the grilled food.
• After finish grilling, set the temperature controller to the "OFF" position and unplug the appliance.

Cleaning and Maintenance

Attention! Edible oil remaining on the grill is very hot after use of the appliance.

Risk of Electric Shock!

- Do not let water or liquids enter the appliance.

• Always disconnect the power plug before cleaning.

Risk of burns!

• Make sure the grilling plates cool down before cleaning.
• ATTENTION! Always unplug the appliance and cool down before cleaning.
• Clean the appliance after each use.

• Properly dispose of the oil in the drip tray.
- Drop a little edible oil on stubborn residues on the grill plates and let these soak for approx. 20 minutes.
- Wipe the grill plates and the housing with a slightly damp cloth.
- Avoid strong cleaning agents or scouring pads as these may damage the grilling plates coorode the plastic.
- Keep the appliance in a clean and dry location, away from the direct sunlight.
- Keep the appliance out of reach of the children.

Transportation and Storage

- Please handle with care during transport, never transport or store the appliance up side down or on it's sides. This may cause damage to the appliance.

- When storing the appliance, make sure the storage space is ventilated and that there are no corrosives near the appliance.

Troubleshooting

Problems Causes Solutions
1. Heating plates are not heated after the appliance turn on.	1. If the thermostat is defective the orange heating indicator would not be illuminated.2. At least one of heating element is burned.3. If the Hi-limiter is triggered the orange indicator would be off.	1. Contact supplier for repair2. Contact supplier for repair3. There is a reset rod on the bottom of the appliance. There is no need to open the appliance.
2. Temperature controller has no function.	Temperature controller is defective Contact supplier for repair
3. The indicator does not light up. Indicator is	broken. If the indicator is broken you don't need to replace the thermostat but you should contact the supplier.

Aforementioned troubles are just for reference. If any fault occurs, please cease using and contact the supplier.

WARNING!

- Check the operation of the appliance regularly to prevent problems that can cause serious accidents.

- As soon as you feel the appliance isn't working correctly or there is a problem, stop using the appliance, shut it off and contact the supplier.

Technical specifications

Model	Contact Grill single lower/upper ribbed	Contact Grill single upper ribbed / lower flat	Panini Grill lower/upper ribbed	Panini Grill lower flat/upper ribbed	Contact Grill double, left flat / right ribbed	Contact Grill double, upper ribbed / lower flat	Contact Grill double, lower & upper ribbed	Contact Grill double, upper ribbed / lower flat	Contact Grill double, lower & upper ribbed
Model	263501 263	600 263655 263	662 263907 263	808 263709 263	815 263716
Voltage	230V~50Hz 240V~50Hz
Power	1800W 1800W 2200W 2200W 3600W 3600W 3600W 3000W 3000W
Number of controllers	1	1	1	1	1	2	2	2	2
Temperature range	50-300 °C
Upper grill size	214×214mm	214×214mm	340 x 220mm	340 x 220mm	214×214mm	214×214mm	214×214mm	214×214mm	214×214mm
Lower grill size	218×230mm	218×230mm	340 x 230mm	340 x 230mm	475×230mm	475×230mm	475×230mm	475×230mm	475×230mm
Dimensions	290×395×210 mm	290×395×210 mm	410×395×210 mm	410×395×210 mm	570×395×210 mm	570×395×210 mm	570×395×210 mm	570×395×210 mm	570×395×210 mm
Weight	14kg	14kg	16 kg	16 kg	28.5kg	26kg	27kg	26kg	27kg

Warranty

Any defect affecting the functionality of the appliance which becomes apparent within one year after purchase will be repaired by free repair or replacement provided the appliance has been used and maintained in accordance with the instructions and has not been abused or misused in any way. Your statutory rights are not affected. If the appliance is claimed under warranty, state where and

when it was purchased and include proof of purchase (e.g. receipt).

In line with our policy of continuous product development we reserve the right to change the product, packaging and documentation specifications without notice.

Discarding & Environment

At the end of the life of the appliance, please dispose of the appliance according to the regulations and guidelines applicable at the time.

Throw packing materials like plastic and boxes in the appropriate containers.

Important notice to UK users

This appliance is fitted with a UK approved mains plug and a 13A fuse. Should the fuse need to be replaced, an ASTA or BSI approved BS1362 fuse, rated at 13A must be used. If the plug needs re-

placing, ensure that the fuse is removed beforehand. Always dispose of defunct plugs and fuses immediately.

Connecting a mains plug

The wires in the mains lead are coloured as following:

Blue: NEUTRAL

Brown: LIVE

Green & Yellow: EARTH

As these colours may not correspond to the coloured markings identifying the terminals in your plug, proceed as follows:

GREEN & YELLOW (Earth) BLUE (Neutral) FUSE 13A BS 1362 BROWN (Live)

• The wire coloured BLUE must be connected to the terminal marked with the letter N or coloured BLUE or BLACK.
• The wire coloured BROWN must be connected to the terminal marked with the letter L or coloured BROWN or RED.

- The wire coloured GREEN & YELLOW must be connected to the terminal marked with the letter E or coloured GREEN or GREEN & YELLOW or marked with the Earth Symbol

If you have any doubt about the electrical supply to you appliance, consult a qualified electrician before use.

Labeled diagram of a microwave oven with numbered components for identification

Labeled diagram of a portable electric stove with numbered components for identification

Labeled diagram of a microwave oven with numbered components for identification

Labeled diagram of a portable electric stove with numbered components for identification

Labeled diagram of a portable electric stove with numbered components for identification

Labeled diagram of a portable electric stove with numbered components for identification

9 8 7 6 5 4 3 1 2 2 1 3 10 11

Labeled diagram of a portable electric stove with numbered components for identification

62-023 Gądki, Poland

Tel: [phone]

Email: [e-mail]

Hendi Food Service Equipment GmbH

Central Barn, Hornby Road

Lancaster, LA2 9JX, United Kingdom

Tel: [phone]

Email: [e-mail]

Hendi Food Service Equipment Romania Srl

PKS Hendi South East Europe SA

5 Metsovou Str.

18346 Moschato, Athens, Greece

Tel: [phone]

Email: [e-mail]

Hendi HK Ltd.

1208, 12/F Exchange Tower

33 Wang Chiu Road, Kowloon Bay, Hong Kong

Tel: [phone]

Email: [e-mail]

Find Hendi on internet:

www.hendi.eu

www.facebook.com/HendiFoodServiceEquipment

www.linkedin.com/company/hendi-food-service-equipment-b.v.

www.youtube.com/HendiEquipment

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