Deebot T20 Omni - Vacuum Cleaner ECOVACS - Free user manual and instructions

Product type	Robot vacuum and mop
Brand	ECOVACS
Model	Deebot T20 Omni
Power supply (OMNI station)	220-240 V ~ 50-60 Hz, 0.5 A (input); 20 V === 2 A (output)
Hot water washing power	1650 W
Dust emptying power	1000 W
Battery type	Lithium-ion, 14.4 V DC, 4800 mAh (8 cells max.)
Navigation	TrueMapping (laser telemetry) and TrueDetect 3D (structured light)
Cleaning functions	Vacuuming, mopping, auto-empty, hot water washing, voice control, ECOVACS HOME app
Brushes	Dual side brushes (left/right) and floating rubber brush
Washing pads	Washable, with removable pad plates
Dust bin capacity	Not specified
Clean water tank capacity	Not specified
Dirty water tank capacity	Not specified
Safety sensors	Anti-drop sensors (6), collision sensors, bumper, ultrasonic carpet sensor
Recommended maintenance (filter)	Clean weekly, replace every 3 to 6 months
Recommended maintenance (side brushes)	Clean every 2 weeks, replace every 3 to 6 months
Recommended maintenance (floating brush)	Clean weekly, replace every 6 to 12 months
Recommended maintenance (washing pads)	Replace every 1 to 2 months
Dust bag	Replace when full (indicated by the app)
Connectivity	Wi-Fi 2.4 GHz or 2.4/5 GHz (802.11b/g/n), ECOVACS HOME app
Weight	Not specified
Dimensions	Not specified
Warranty	Not specified

Frequently Asked Questions - Deebot T20 Omni ECOVACS

How to connect the Deebot T20 Omni to the ECOVACS HOME app?

Make sure your phone is connected to Wi-Fi (2.4 GHz or mixed). Turn on the robot, the Wi-Fi indicator should flash slowly. Open the app, follow the instructions to pair. Disable mobile data and VPN during setup.

What to do if the robot does not return to the charging station?

Check that the station is plugged in and properly positioned (no obstacles). Make sure the robot started cleaning from the station. If the map is lost, place the robot in front of the station to recover the map via the app.

How to clean the dust bin filter?

Remove the dust bin, take out the filter and rinse it with clean water. Do not use a brush or your finger. Dry completely before putting it back. Perform this operation weekly.

How often should the side brushes be replaced?

The dual side brushes should be cleaned every two weeks and replaced every 3 to 6 months depending on wear.

Why does the robot not auto-empty the dust after returning?

Check that the dust collection bin is properly closed and the dust bag is installed. If the Do Not Disturb mode is enabled, auto-emptying is disabled. You can manually trigger emptying via the app.

The washing pads are not rotating, what to do?

Clean the washing pads and pad plates to remove any foreign objects. Check that the plates are properly engaged (click). If the problem persists, contact customer service.

How to activate Do Not Disturb mode?

The Do Not Disturb mode is configured in the ECOVACS HOME app. You can set time periods during which the robot will not clean and will not auto-empty.

The navigation map is lost, how to recover it?

Place the robot in front of the station, then in the app go to Map Management and tap Use This Map to restore the saved map. If that doesn't work, restart a full mapping.

The robot makes an abnormal noise during cleaning, what to check?

Clean the side brushes, floating brush, dust bin, and filter to remove obstructions. If the robot is in Max mode, switch to standard mode in the app.

The battery does not charge, what are the possible causes?

Make sure the robot is powered on (switch ON) and that the charging contacts on the robot and station are clean. Check that the station is plugged in. If the battery has been discharged for a long time, contact customer service.

USER MANUAL Deebot T20 Omni ECOVACS

Important Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical Appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE SAVE THESE INSTRUCTIONS

1. This Appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the Appliance in a safe way and understand the hazards involved. Children shall not play with the Appliance. Cleaning and user maintenance shall not be made by children without supervision.

2. Clear the area to be cleaned. Remove power cords and small objects from the floor that could entangle the Appliance. Tuck rug fringe under the rug base, and lift items such as curtains and tablecloths off the floor.

3. If there is a drop off in the cleaning area due to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.

4. Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.

5. For INDOOR household use ONLY. Do not use the Appliance in outdoor, commercial or industrial environments.

6. Do not use without dust bin and/or filters in place.

7. Do not operate the Appliance in an area where there are lit candles or fragile objects.

8. Keep hair, loose clothing, fingers, and all parts of body away from any openings and moving parts.

9. Do not operate the Appliance in a room where an infant or child is sleeping.

10. Do not use Appliance on wet surfaces or surfaces with standing water.

11. Do not allow the Appliance to pick up large objects like stones, large pieces of paper or any item that may clog the Appliance.

12. Do not use Appliance to pick up flammable or combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present.

13. Do not use Appliance to pick up anything that is burning or smoking, such as cigarettes, matches, hot ashes, or anything that could cause a fire.
14. Do not put objects into the suction intake. Do not use if the suction intake is blocked. Keep the intake clear of dust, lint, hair, or anything that may reduce air flow.
15. If the power cord is damaged, it must be replaced by the manufacturer or its service agent in order to avoid a hazard.
16. Turn OFF the power switch before cleaning or maintaining the Appliance.
17. The lithium battery type suitable for CH2232 is Max. 8 cells, max. nominal voltage DC 14.4V, rated capacity 4,800mAh. The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.

18. Please dispose of used batteries according to local laws and regulations.

19. Do not incinerate the Appliance even if it is severely damaged. The batteries can explode in a fire.

20. The Appliance must be used in accordance with the directions in this Instruction Manual. Ecovacs Home Service Robotics cannot be held liable or responsible for any damages or injuries caused by improper use.
21. The robot contains batteries that are only replaceable by skilled persons. To replace the robot's battery, please contact Customer Service.
22. Please make sure your power supply source voltage matches the power voltage marked on the OMNI Station.
23. Use only the original rechargeable battery and OMNI Station provided with the Appliance from the manufacturer. Non-rechargeable batteries are prohibited.

24. Take care not to damage the power cord. Do not pull on or carry the Appliance or OMNI Station by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord around sharp edges or corners. Do not run Appliance over the power cord. Keep power cord away from hot surfaces.

25. Do not use the OMNI Station if it is damaged. The power supply is not to be repaired and not to be used any longer if it is damaged or defective.

26. Do not use with a damaged power cord or receptacle. Do not use the Appliance or OMNI Station if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.
27. The plug must be removed from the receptacle before cleaning or maintaining the OMNI Station.
28. Remove the Appliance from the OMNI Station, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.
29. When not using the OMNI Station for a long period of time, please unplug it.
30. If the robot will not be used for a long time, power OFF the robot for storage and unplug the OMNI Station.

31. WARNING-Add clean water into the clean tank only.

32. WARNING: For the purposes of recharging the battery, only use the detachable supply unit CH2232 provided with the Appliance.

To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation.

To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.

Device Update

Typically, some devices are updated bi-monthly, but not always so specific.

Some devices, especially those that went on sale more than three years ago, will only be updated if a critical vulnerability is found and fixed.

	Caution: hot surface
	Short-circuit-proof safety isolating transformer
	Switch mode power supply
	For indoor use only
	Direct current
	Alternating current
	This product conforms to the applicable EC Directives.
	Before charging, read the instructions.
	This product conforms to the applicable UK legislation.
	Polarity of the charging port
	Time-lag miniature fuse-link

The remote surveillance is for the absolute private use of non-public, private owned places for the pure self-protection and single control intended only. Please be aware of the local data protection based legal obligations in case of use. No surveillance of public places, especially with clandestine intent and/or on the part of the employer without justified reasons. Such not justified use is in the risk and responsibility of the user only.

European Union Compliance Statement Information on Disposal for Users of Waste Electrical & Electronic Equipment

This symbol on the product or on its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste.

For proper treatment, it is your responsibility to dispose of your waste equipment by arranging to return it to designated collection points.

Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling.

To return your used device, please use the return and collection systems or contact the retailer where the product was purchased, which is free of charge, please contact your local authority for further details of your nearest designated collection point.

Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation.

Information on Disposal for Users of used batteries

This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste. Your participation is an important part of the effort to minimize the impact of batteries and accumulators on the environment and on human health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated collection point, which is free of charge.

Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling.

Penalties may be applicable for incorrect disposal of this waste, in accordance with your national .legislation. there are separate collection systems for used batteries and accumulators.

Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center.

Restriction of the use of certain hazardous substances (RoHS) Directive

Ecovacs Home Service Robotics Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2.0").

Radio Equipment Directive

Ecovacs Home Service Robotics Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU.

Europe Authorised Representative:

Ecovacs Home Service Robotics Co., Ltd. hereby declares that the product comply with the essential requirements and other relevant provisions of the RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863, the Radio Equipment Directive 2014/53/EU. The declaration of conformity can be viewed at the following address: https://www.ecovacs.com/global/compliance.

UK Compliance Statement

Information on Disposal for Users of Waste Electrical & Electronic Equipment

This symbol on the product or on its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste equipment by arranging to return it to designated collection points.

Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling.

To return your used device, please use the return and collection systems or contact the retailer where the product was purchased, which is free of charge, please contact your local authority for further details of your nearest designated collection point.

Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation.

Information on Disposal for Users of used batteries

This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste. Your participation is an important part of the effort to minimize the impact of batteries and accumulators on the environment and on human health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated collection point, which is free of charge. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling.

Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. there are separate collection systems for used batteries and accumulators.

Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center.

The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012

Ecovacs Home Service Robotics Co., Ltd. hereby declares the whole product including parts (cables, cords, and soon) meets the requirements of The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.

Radio Equipment Regulations 2017

Ecovacs Home Service Robotics Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of Radio Equipment Regulations 2017.

UK Authorised Representative:

ECOVACS ROBOTICS UK LTD

The Old Surgery, 15a Station Road, Epping Essex, England CM16 4HG United Kingdom

Ecovacs Home Service Robotics Co., Ltd. hereby declares that the product comply with the essential requirements and other relevant provisions of the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012, the Radio Equipment Regulations 2017.

The declaration of conformity can be viewed at the following address: https://www.ecovacs.com/global/compliance.

Package Contents

Robot OMNI Station

Simple line drawing of a front view of a rectangular device with two side-mounted buttons and a horizontal tray (no text or symbols)

Power Cord Mopping Pad/Pastable Mopping Pads

Instruction Manual Dual Side Protection Cleaning Tool

Dust Bag

Cleaning Brush
Note: Figures and illustrations are for reference only and may differ from actual product appearance. Product design and specifications are subject to changes without notice.

Product Diagram

Robot

Top Cover AUTO Mode Button TrueDetect 3D Sensor TrueMapping Distance Sensor Anti- collision Sensors and Bumper

RESET Button
Restore to default settings: Press and hold RESET button for 5 seconds. After you hear the voice prompt, the startup music will be played and the robot will be restored to default settings.

Microphone Wi-Fi Status Indicator Power Switch I = ON, O = OFF. Dust Bin Filter Dust Disposal Port Dust Bag Handle Filter Net Release Button

Bottom View

Ultrasonic Sensor Floating Rubber Brush Universal Wheel Dual Side Brushes Driving Wheels

Anti-drop Sensors Floating Rubber Brush Release Button Mounting Slots for Mopping Pad Assembly Anti-drop Sensors

Charging Contacts

Mopping Pad Assembly

Mopping Pad Plates

Washable Mopping Pads

OMNI Station

Top Cover Dirty Water Tank Water Inlet Clean Water Tank Control Panel Button Dust Collection Cabin Filter Pop-up Button (Below the Dust Collection Cabin ) Cleaning Sink Control Panel Button

Short press: to start/pause/resume cleaning
Press for 5 seconds: to add water to or drain the water out of
Cleaning Sink

Dust Bag

Dust Bag Handle

Simple line drawing of a rectangular object with a circular hole and a curved top edge (no text or symbols)

Sensors

Name	Functional Description
TrueMapping Distance Sensor	With Laser Ranging-measuring the distance between DEEBOT and surroundings through the time difference of reflection, it can map according to the objects around while DEEBOT is moving. Detection of 10m
TrueDetect 3D Sensor	The TrueDetect 3D structured light sensor scans the object with a line laser and collect images with a monocular camera, and generates the three-dimensional coordinates of the object through image algorithms to identify the size of the object. The detection distance is 0.35m
Microphone	Vibrating the diaphragm through air by human voice, it can realize Voice Recording and ask DEEBOT to complete the assigned work by Voice Control. Effective wake of 8m
Anti-drop Sensor	With Infrared Ranging-detecting the distance between the bottom of DEEBOT and ground by Infrared Sensor at the bottom, DEEBOT will not move forward when there are stairs in front or the identified distance exceeds the preset one, realizing the Anti-drop. The trigger distance is 60mm
Carpet Detection Sensor	The difference in energy of the ultrasonic echo signal on different surfaces is used to identify the floor material and help DEEBOT to adjust the cleaning strategy automatically. Drive frequency 290kHz

Notes Before Cleaning

Tidy up the area to be cleaned by putting furniture, such as chairs, in their proper place.

Simple line drawing of a dining table with chairs and a stand, no text or symbols present

It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge.

Architectural diagram of a balcony with railing and circular base, no text or symbols present

During the first use, make sure each room door is open to help DEEBOT fully explore your house.

Floor plan diagram showing room layout with furniture placement (no text or labels)

Put away objects including cables, cloths and slippers, etc. on the floor to improve the cleaning efficiency.

Before using the product on a rug with tasseled edges, please fold the rug edges under.

Please do not stand in narrow spaces, such as hallways, and make sure not to block the TrueMapping Distance Sensor.

Quick Start

Before using DEEBOT, please remove all protective films or protective strips on DEEBOT and OMNI Station.

Install the Dual Side Brushes

Make sure the colors of Dual Side Brushes are consistent with those of mounting slots.

Click!

ECOVACS HOME App

To enjoy all available features, it is recommended to control your DEEBOT via the ECOVACS HOME app.

Before you start, make sure that:

• Your mobile phone is connected to a Wi-Fi network.
• The 2.4GHz or 2.4/5 GHz band wireless signal is enabled on your router.
• The Wi-Fi indicator light on DEEBOT is slowly flashing.

graph TD
    A["Download on the App Store"] --> C["ECOVACS HOME"]
    B["Get it on Google Play"] --> C["ECOVACS HOME"]

Wi-Fi Indicator Light

	Slowly flashing	Disconnected to Wi-Fi or waiting for Wi-Fi connection
	Rapidly flashing Connecting to Wi-Fi
	Solid Connected to Wi-Fi

Wi-Fi Connection

Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements.

DEEBOT and Mobile Phone Requirements

• DEEBOT is fully charged and the power switch of DEEBOT is turned on.
  • Wi-Fi status light slowly flashes.
• Turn off mobile phone's cellular data (you can turn it back on after setup).

Wi-Fi Network Requirements

• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network.

After Wi-Fi connection, DEEBOT will enter into Networked Standby mode if it has no signal input within 10 minutes.

Please be aware that the realization of intelligent functions such as remote startup, voice interaction, 2D/3D map display and control settings, and personalized cleaning (depending on different products) requires users to download and use ECOVACS HOME App, which is constantly updated. You need to agree to our Privacy Policy and User Agreement before we can process some of your basic and necessary information and enable you to operate the product. If you do not agree with our Privacy Policy and User Agreement, some of the aforementioned intelligent functions cannot be realized through ECOVACS HOME App, but you can still use the basic functions of this product for manual operation.

Charging DEEBOT

1 Assemble OMNI Station

Line drawing of a white rectangular device with internal components and a blue arrow indicating a blue component (no text or symbols)

2 OMNI Station Placement

Keep the area around the Station clear of objects.

≥ 0.05m (0.16') ≥ 0.05m (0.16') ≥ 0.8m (2.62')

* If there are reflective objects such as mirrors and reflective skirting lines near the Station, the bottom 14cm of that should be covered. Do not place the Station under direct sunlight. It is recommended to place the Station on the hard floor to experience complete functions of the robot.

3 Add Water to Clean Water Tank

Diagram showing a water dispenser with a pump and a water dispenser, both connected to a water dispenser with a blue lid and a magnified view of the water.

Note: It is recommended to use ECOVACS DEEBOT Cleaning Solution (sold separately). Using other cleanig solution may cause DEEBOT slipping, water tank block and other problems.

4 Power ON

Diagram of a robotic vacuum cleaner with a blue arrow indicating upward motion (no text or symbols present)

Note: I = ON, O = OFF.

DEEBOT cannot be charged when being powered OFF.

5 Charge DEEBOT

It is recommended that DEEBOT start cleaning from the Station. Do not move the Station while cleaning.

≈ 6.5 h

Operating DEEBOT

When creating a map for the first time, please follow DEEBOT to help eliminate some minor issues.

For example, DEEBOT may get stuck under the furniture. Please refer to the following solutions:

1. Raise the low sitting furniture if possible; 2. Cover the bottom of the furniture; 3. Set up Virtual Boundary via the App.

1 Start

Tap on DEEBOT or on the OMNI Station to start.

Line drawing of a hand pressing down on a circular device with a button (no text or symbols)

Note: For the first-time cleaning, please ensure that DEEBOT is fully charged.

2 Pause/Wake Up

Tap on DEEBOT or on the OMNI Station to pause.

Line drawing of a hand pressing down on a circular device with a small knob (no text or symbols)

Note: The indicator light will go out after the robot is paused for a few minutes. Press the AUTO Mode Button on DEEBOT to wake up the robot.

3 Back to Station

Tap for 3 seconds to recall DEEBOT to the OMNI Station.

3s

Note: When DEEBOT is not working, it is recommended to keep it switched ON and charging.

Mopping

1 Attach the Mopping Pads and Mopping Pad Plates.

You would hear a "click" when the Mopping Pad Plates are properly installed.

Technical diagram of a mechanical device with multiple circular components and arrows indicating assembly or movement (no text or symbols present)

2 Mop

Tap on DEEBOT or on the OMNI Station to start mopping.

Line drawing of a hand using a tool to press or install a circular device on a tripod (no text or symbols)

Note:

1. Do not frequently remove washable mopping pads.
2. Do not scratch the Mopping Pad Plates with a rag or any other object.
3. When the ECOVACS HOME App prompts that the mops need to be replaced, please replace them in time.
   Explore more accessories at ECOVACS HOME App or at https://www.ecovacs.com/global.

OMNI Station

Press the ⏻ button to Start/Pause/Resume cleaning.

Line drawing of a hand inserting a device into a computer tower (no text or symbols)

Regular Maintenance

To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies:

Robot Part Maintenance Frequency Replacement Frequency
Washable Mopping Pad / Every 1-2 months
Dust Bag / Replace when voice prompts
Dual Side Brushes Once every 2 weeks Every 3-6 months
Floating Rubber Brush Once per week Every 6-12 months
Filter (Dust Bin) Once per week Every 3-6 months
TrueDetect 3D Sensor TrueMapping Distance Sensor Universal Wheel Anti-Drop Sensors Bumper Charging Contacts OMNI Station Pins	Once per week /
Cleaning Sink	Once every 2 weeks /
Clean Water Tank	Once every 3 months /
Dirty Water Tank	After each mopping /
Dust Collection Cabin	Once per month /
OMNI Station	Once per month /
Filter (Cleaning Sink)	Once per month /

Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the OMNI Station.

A multi-function cleaning tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.

Note: ECOVACS manufactures various replacement parts and fittings. Please contact Customer Service for more information on replacement parts.

Maintain Dust Bin and Filter

1

Diagram showing a container being inverted with arrows indicating flow or movement, no text or symbols present

2

Technical line drawing of a mechanical component with two views and a blue arrow indicating direction (no text or symbols)

3

Line drawing of a hand inserting a component into a device housing (no text or symbols)

4

Two technical line drawings showing a device with blue arrows indicating force or movement, no text or symbols present.

Note:

1. Please rinse the filter with water as shown above.

2. Do not use finger or brush to clean the filter.

5

Diagram showing solar heating with a sun icon above two air filters (no text or symbols)

Note: Completely dry the filter before use.
Explore more accessories at ECOVACS HOME App or at https://www.ecovacs.com/global.

Maintain Floating Rubber Brush and Dual Side Brushes

Floating Rubber Brush

Dual Side Brushes

Maintain Other Components

Note: Wipe the components with a clean, dry cloth. Avoid using cleaning sprays or detergents.

Maintain OMNI Station

1 Press and hold the ⏻ button for 5 seconds to add water to Cleaning Sink

Line drawing of a hand inserting a card into a computer tower (no text or symbols)

3 Press and hold the ⏻ button for 5 seconds to drain the water out of Cleaning Sink

Line drawing of a hand inserting a device into a paper airplane (no text or symbols)

5 Clean the Clean Water Tank Filter

Diagram of a mechanical device with a cylindrical component and piping, showing fluid flow direction (no text or symbols)

2 Clean Cleaning Sink

Line drawing of a computer tower with an open base and internal components (no text or symbols)

4 Empty Dirty Water Tank

Diagram of a mechanical device with a blue funnel and water flow, no text or symbols present

Maintain Dust Bag

Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug OMNI Station.

1 Discard the Dust Bag

Diagram of a printer with an open lid and paper feed, showing a blue arrow indicating direction (no text or symbols present)

Diagram of a computer interface with labeled components and directional arrows indicating process flow

Simple line drawing of a container with a lid and a small object inside, no text or symbols present.

* Hold the Handle to lift out the Dust Bag, which can effectively prevent dust leakage.

2 Clean the Dust Collection Cabin with a dry cloth and put a new Dust Bag in

Diagram showing a hand pressing down on a device with directional arrows indicating motion or movement.

3 Close the Dust Collection Cabin

Diagram of a device with a blue arrow indicating direction, showing internal components and a label '2' (no text or symbols beyond the label)

Maintain Filter

1 Take the Filter out

Illustration of a computer monitor with an inset showing a blue integrated circuit component (no text or symbols present)

3 Install the Filter

Illustration of a computer monitor with an inset showing a blue integrated circuit component (no text or symbols present)

2 Wash the Filter

Illustration of a mechanical component with a vertical rod and textured base (no text or symbols)

Storage

If DEEBOT will not be used for a while, fully charge DEEBOT and power OFF before storage. Charge DEEBOT every 1.5 months to prevent battery drain.

Diagram of a robotic vacuum cleaner with a sensor and directional arrow (no text or symbols)

Note: When DEEBOT is not cleaning, it is recommended to keep DEEBOT powered ON and charging.

Troubleshooting

No.	Malfunction Possible Causes	Solutions
1	DEEBOT is not able to connect to ECOVACS HOME App.	Incorrect home Wi-Fi username or password entered.	Enter the correct home Wi-Fi username and password.
		DEEBOT is not within range of your home Wi-Fi signal.	Make sure DEEBOT is within range of your home Wi-Fi signal.
		DEEBOT is not in the configuration state.	Make sure DEEBOT is connected to the power supply and turned on. Open the cover, and press RESET Button. DEEBOT will enter the configuration state when you hear a voice prompt.
		Incorrect App installed. Please download and install	ECOVACS HOME App.
		Not using a 2.4GHz or 2.4/5 GHz mixed network.	DEEBOT does not support 5G network. Please use a 2.4GHz or 2.4/5 GHz mixed network.
2	The map is lost.	The map might be lost if you move DEEBOT when cleaning.	Move DEEBOT to the front of the Station to retrieve the map. Find the restored map in the Map Management and tap “Use This Map” to retrieve it.If this problem persists after trying the above solutions, please restart mapping.
3	Unable to create home map on App.	DEEBOT does not start cleaning from the Station.	DEEBOT must start cleaning from the Station.
		Move DEEBOT when cleaning might cause the map lost.	During cleaning, do not move DEEBOT as far as possible.
		Auto cleaning is not complete.	Make sure DEEBOT automatically return to the Station after cleaning.
4No.	The Dual Side Brushes drop out of place during use.Malfunction Possible Causes Solutions	The Dual Side Brushes are not properly installed.	Make sure the Dual Side Brushes click into place when installing.
5	No singal found. Unable to return to the Station.	The Station is incorrectly placed.	Please place the Station correctly according to the instructions in the [Charging DEEBOT] section.
		The Station is out of power or manually moved.	Check whether the Station is connected to power supply. Do not manually move the Station.
		DEEBOT does not start cleaning from the Station.	It is recommended that DEEBOT start cleaning from the Station.
		The charging route is blocked. For example, the door of the room with the Station is closed.	Keep the charging route clear.
6	DEEBOT returns to the Station before it has finished cleaning.	The room is so large that DEEBOT needs to return to recharge.	Please enable Continuous Cleaning. For more details, please follow the App instruction.
		DEEBOT is unable to reach certain areas blocked by furniture or barriers.	Tidy up the area to be cleaned by putting furniture and small objects in their proper place.
7	DEEBOT is unable to charge.	DEEBOT is not switched ON. Switch ON DEEBOT.
		DEEBOT's Charging Contacts are not connected to the Station Pins.	Make sure that the robot's Charging Contacts have connected to the Station Pins and the AUTO Mode Button flashes. Check whether DEEBOT's Charging Contacts and the Station are dirty. Please clean these parts according to the instructions in the [Maintenance] section.
		The Station is not connected to the power supply.	Make sure the Station is connected to the power.
		The battery will be overcharged if DEEBOT is not used for a long time.	It is recommended to regularly use DEEBOT. If the battery cannot be charged because it has not been used for a long time, please contact Customer Care for help.
8	Running is very loud during cleaning.	Dual side brushes and floating rubber brush are entangled. Dust bin and filter are blocked.	It is recommended to clean the dual side brushes, floating rubber brush, dust bin, filter, etc. regularly.
		DEEBOT is in Max Mode. Switch to Standard Mode.
9	DEEBOT gets stuck while working and stops.	DEEBOT is tangled with something on the floor (electrical wires, curtains, carpet fringing, etc.).	DEEBOT will try various ways to free itself. If it is unsuccessful, manually remove the obstacles and restart.
		DEEBOT might be stuck under furniture with an entrance of similar height.	Please set a physical barrier, or set a Virtual Boundary via the ECOVACS HOME App.
10	During cleaning, DEEBOT appears in the route disorder, running bias, repeated cleaning, small area leakage and so on.(If there is a large area that has not been swept temporarily, DEEBOT will make up the leakage independently.)	Objects such as wires and slippers placed on the ground affect the normal operation of DEEBOT.	Please tidy up the scattered wires, slippers and other objects on the ground before cleaning. And reduce the scattered objects on the ground as far as possible. If there is any area leakage, DEEBOT will correct the leakage by itself, please do not interfere (such as moving DEEBOT or blocking the route).
		It may be that the Driving Wheels slips on the ground when DEEBOT climbs steps, thresholds and door bars, thus affecting the its judgment of the whole house environment.	It is recommended to close the door of this area and clean the area separately. After cleaning, DEEBOT will return to the starting location. Please rest assured to use.
		Work on freshly waxed and polished floors or smooth tiles, resulting in less friction between the Driving Wheels and the floor.	Please wait for wax to dry before cleaning.
		Due to different home environments, some areas cannot be cleaned.	Clean the home environment to ensure that DEEBOT can enter for cleaning.
		The TrueMapping Distance Sensor is dirty or blocked by foreign matters.	Wipe the TrueMapping Distance Sensor with a clean soft cloth or remove foreign matters.
11	After returning to the Station, DEEBOT does not empty the Dust Bin.	Dust Collection Cabin is not closed. Please close the Dust Collection Cabin.
		Dust Bag is not installed in the Station. Install the Dust Bag, and close the Dust Collection Cabin.
		Manually moving DEEBOT back to the Station might not trigger Auto-Empty function.	It is recommended to let DEEBOT return to the Station on its own. Please do not manually move it.
		In Do Not Disturb mode, DEEBOT will not empty the dust after returning back to the Station.	Cancel Do Not Disturb mode in ECOVACS HOME App or manually start dust empty.
		The OMNI Station prompts the Dust Bag is full.	Replace the Dust Bag according to the [Maintenance] section and close the Dust Collection Cabin. If the Dust Bag is not full when prompted by ECOVACS HOME App, you can put it back again.
		If the above possible causes have been ruled out, components of the Station may be abnormal.	Please contact Customer Care for help.
12	Fail to empty the Dust Bin.	The OMNI Station prompts the Dust Bag is full.	Replace the Dust Bag according to the [Maintenance] section and close the Dust Collection Cabin. If the Dust Bag is not full when prompted by App, you can put it back again.
		The outlet of Dust Bin is blocked by foreign objects.	Remove the Dust Bin and clean the foreign objects on the outlet.
13	The inner side of Dust Collection Cabin is dirty.	Fine particles are absorbed in the inner side of Dust Collection Cabin through the Dust Bag.	Clean the inner side of Dust Collection Cabin.
		The Dust Bag is broken. Check the Dust Bag. Replace it.
14	Ash leakage occurs during working.	The outlet of Dust Bin is blocked by foreign objects.	Remove the Dust Bin and clean the foreign objects on the outlet.
15	Mopping Pad Plates cannot rotate.	Mopping Pad Plates are blocked by foreign objects.	Clean the foreign objects.
16	DEEBOT does not respond to the Station instruction.	DEEBOT is too far away from the Station.	If it is beyond the available distance, the ECOVACS HOME App can also be used to operate DEEBOT.
		DEEBOT and the Station are not paired.	Unplug the Station and wait for 10 seconds to plug again. Power off the robot and then turn it back on. Manually push the robot up to the Station, and ensure that the charging pins are correctly connected. Then, DEEBOT will start charging, and voice prompts pairing successful.
17	Fail to enable Child Lock.	Communication interruption between the Station and DEEBOT (For example: long distance or many partition walls)	Move DEEBOT near the Station to ensure smooth communication, and then enable Child Lock.
18	Driving wheels are blocked. Driving	wheels are blocked by foreign objects.	Please rotate and press the driving wheels to check whether there is any foreign object wrapped or stuck. If there is any foreign object, please clean it in time. If this problem persists, please contact Customer Care for help.
19	When the water in the Cleaning Sink is full and cannot be drained out, the voice prompts that the Cleaning Sink is full.	The Dirty Water Tank is not properly installed.	Tap down on the Dirty Water Tank to ensure it is properly installed.
		The sealing plugs in the Dirty Water Tank is not installed properly.	Make sure to check that the sealing plugs are properly installed.
		The Station cannot drain water normally.	Press and hold ☐ for 5 seconds. After the cleaning tank has been automatically filled with water, press and hold the OMNI Station for 5 seconds. If the problem occurs during the mopping pads cleaning process, end task by APP/ Voice Command, and then press and hold twice ☐ (for 5 seconds) to see whether the Station can properly draw the water. If the water is successfully drawn, wipe dry the Water Overflow Sensor of the Cleaning Sink. If the Station fails to draw the water, check between the Dirty Water Tank and the Station for foreign object and clean it.
		The suction port of the Cleaning Sink is blocked by foreign object.	Ensure that there is no foreign object in the suction port of the Cleaning Sink.
		The voice prompt still exists after trying the above solutions.	Unplug the Station and plug it again. If this problem persists, please contact Customer Care for help.
20	Mopping Pad Plates can't be lifted automatically.	Mopping Pad Plates are entangled or stuck by foreign objects.	Please remove foreign objects.
		Mopping Pad Plates fall off.	Reinstall the Mopping Pad Plates and you would hear a “click” when the Mopping Pad Plates are properly installed.

Technical Specifications

Model DLX23
Rated Input	20V = 2A
Docking Station (OMNI Station) CH2232
Rated Input (Charging)	220-240V ~ 50-60Hz 0.5A
Rated Output	20V = 2A
Power (Hot Water Mop Washing)	1650W
Frequency Bands 2400-2483.5MHz
Power (Emptying) 1000W
Networked Standby Power Less than 2.00W

Output power of the Wi-Fi module is less than 100mW.
Note: Technical and design specifications may be changed for continuous product improvement.
Explore more accessories at https://www.ecovacs.com/global.

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≥ 0.05m (0.16') ≥ 0.05m (0.16') ≥ 0.8m (0.62')

Diagram of a robotic vacuum cleaner with a sensor and directional arrow (no text or symbols)

Hinweis: I = EIN, O = AUS.

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2 Wischen

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Hinweis:

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Regelmäßige Wartung

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2

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3

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4

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Hinweis:

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Diagram showing a hand inserting a device into a computer with directional arrows indicating movement or operation.

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Diagram of a computer with an open door and ventilation slots, showing airflow direction (no text or symbols)

Wartung des Filters

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Illustration of a computer monitor with an inset showing a blue integrated circuit component (no text or symbols present)

2 Reinige den Filter.

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Aufbewahrung

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Sensores

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Architectural diagram of a balcony with railing and circular base, no text or symbols present

Floor plan diagram showing room layout with furniture placement (no text or labels)

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≥ 0.05m (0.16') ≥ 0.8m (0.62') ≥ 0.05m (0.16)

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2 Fregar

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Nota:

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2

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3

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4

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Diagram showing solar heating with a sun icon above three air filters (no text or symbols)

Diagram showing a device with labeled components and an inset view of a device with internal components.

Technical line drawing of a mechanical device with internal components and a blue arrow indicating direction (no text or symbols)

Hand holding a blue wire tied to a bundle of wooden sticks (no text or symbols)

Diagram of a device with two blue directional arrows indicating flight or movement, showing internal components and no text or symbols.

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Line drawing of a hand inserting a device into a machine (no text or symbols)

Diagram of a water pump system with a container and piping, showing fluid flow direction (no text or labels)

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Diagram of a mechanical device with a blue funnel and control panel (no text or symbols)

Diagram of a printer with an open lid and paper feed, showing internal components and a magnified view of the printer's tip (no text or symbols present)

Diagram of a computer interface with labeled components and directional arrows indicating process flow

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Diagram of a device with labeled parts and directional arrows indicating process flow

Diagram of a device with a blue arrow indicating direction, showing internal components without any text or symbols.

Illustration of a computer monitor with an inset showing a blue integrated circuit component (no text or symbols present)

3 Instale el filtro

Illustration of a computer monitor with an inset showing a blue integrated circuit chip (no text or symbols present)

2 Lave el filtro

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198ES

Almacenamiento

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1 Assembler la station OMNI

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≥ 0.05m (0.16') ≥ 0.8m (2.62') ≥ 0.05m (0.16')

Remarque : I = ON, O = OFF.

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2 Laver

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Remarque :

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Entretien régulier

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2

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3

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4

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Remarque :

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Diagram showing a device with labeled components and an inset view of a device with internal components.

Technical diagram of a robotic device showing internal components and a blue arrow indicating motion (no text or symbols present)

Hand holding a blue wire tied to a bundle of wooden sticks (no text or symbols)

Diagram of a robotic device with two blue directional arrows indicating movement or force (no text or symbols present)

Line drawing of a hand holding a tool over a curved wire (no text or symbols)

Line drawing of a hand opening a computer tower with a paper airplane inside (no text or symbols)

Line drawing of a hand inserting a device into a computer tower (no text or symbols)

Diagram of a water pump system with a container and piping, showing fluid flow direction (no text or labels)

Line drawing of a device with a handle and internal components (no text or symbols)

Diagram of a mechanical device with a blue funnel and water droplet at the base (no text or symbols)

Illustration of a printer with an open lid and paper feed, showing internal components (no text or symbols)

Diagram showing a hand pressing down an open device labeled '3', with arrows indicating motion or movement.

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Diagram of a computer with an open door and ventilation slots, showing internal components without any text or symbols.

Entretien du filtre

1 Retirer le filtre

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3 Installer le filtre

Illustration of a computer tower with an inset showing a blue electronic component being inserted (no text or symbols present)

2 Laver le filtre

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Rangement

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ECOVACS ROBOTICS UK LTD
The Old Surgery, 15a Station Road, Epping Essex, Inghilterra CM16 4HG Regno Unito

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Sensori

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Architectural diagram of a balcony with railing and circular base, no text or symbols present

Floor plan diagram showing room layout with furniture placement (no text or labels)

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≥ 0.05m (0.16') ≥ 0.8m (2.62') ≥ 0.05m (0.16')

Diagram of a robotic vacuum cleaner with a sensor and directional arrow (no text or symbols)

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2 Lavaggio

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Nota:

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2

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3

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4

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Nota:

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2 Pulire il lavabo

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Diagram of a mechanical device with a blue funnel and control panel (no text or symbols)

Diagram of a computer printer with an open base and a magnified view showing the printer's internal structure (no text or symbols present)

Diagram showing a computer tower with labeled parts and directional arrows indicating movement or operation.

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Diagram showing a hand inserting a device into a rack with directional arrows indicating movement or force.

Diagram of a device with a blue arrow indicating direction, showing internal components without any text or symbols.

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Illustration of a computer monitor with an inset showing a blue integrated circuit chip (no text or symbols present)

2 Lavare il filtro

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Conservazione

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Sensörler

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Floor plan diagram showing room layout with furniture placement (no text or labels)

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≥ 0.05m (0.16') ≥ 0.05m (0.16') ≥ 0.8m (2.62')

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2 Paspas

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Not:

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Düzenli Bakım

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2

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3

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4

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Not:

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Hand holding a blue wire tied to a bundle of wooden sticks (no text or symbols)

Çiftli Yan Fırça

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Diagram of a mechanical device with a blue funnel and rotating base (no text or symbols)

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Diagram of a computer interface with labeled components and directional arrows indicating process flow

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Filtrenin Bakımı

1 Filtreyi çıkarın

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3 Filtreyi takın

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2 Filtreyi yıkayın

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1202TR

Depolama

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Radio Equipment Regulations 2017

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Sensoren

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Floor plan diagram of a residential area with furniture layout (no text or labels)

graph TD
    A["Download on the App Store"] --> C["ECOVACS HOME"]
    B["Get it on Google Play"] --> C

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≥ 0.05m (0.16') ≥ 0.05m (0.16') ≥ 0.8m (2.62')

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2 Dweilen

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Opmerking:

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Regulier onderhoud

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2

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3

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4

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Opmerking:

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Line drawing of a hand inserting a device into a rack (no text or symbols)

Diagram of a water pump system with inlet, outlet, and control panel (no text or labels)

2 Reinig de opvangbak

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4 Leeg de vuilwatertank

Diagram of a mechanical device with a blue funnel and water droplet (no text or symbols)

Stofzak onderhouden

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Diagram of a computer tower with labeled parts and directional arrows indicating movement or operation

》

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Diagram showing a hand pressing down on a computer tower with directional arrows indicating movement or change.

Diagram of a computer with an open door and scroll, showing internal components without any text or symbols.

Filter onderhouden

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Illustration of a computer monitor with an inset showing a blue integrated circuit component (no text or symbols present)

2 Was het filter

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Opbergen

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ECOVACS ROBOTICS UK LTD
The Old Surgery, 15a Station Road, Epping Essex, England CM16 4HG United Kingdom

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Czujniki

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Architectural diagram of a balcony with railing and circular base, no text or symbols present

Floor plan diagram showing room layout with furniture placement (no text or labels)

graph TD
    A["Download on the App Store"] --> C["ECOVACS HOME"]
    B["Get it on Google Play"] --> C

Wskaźnik Wi-Fi

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≥ 0.05m (0.16') ≥ 0.8m (2.62') ≥ 0.05m (0.16')

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2 Mopowanie

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Uwaga:

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2

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3

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4

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Uwaga:

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Line drawing of a device with a handle and internal components (no text or symbols)

Line drawing of a hand inserting a device into a computer tower (no text or symbols)

Diagram of a mechanical device with a blue funnel and sensor array (no text or symbols)

Diagram of a mechanical device with a container and piping, showing fluid flow direction (no text or symbols)

Diagram of a computer printer with an open base and a magnified view showing a blue arrow pointing to the screen (no text or symbols present)

Diagram showing a hand pressing down an open device labeled '3', with arrows indicating motion or movement.

Simple line drawing of a container with a lid and a small object inside, no text or symbols present.

Diagram showing a hand inserting a device into a rack with arrows indicating direction of movement or operation.

Diagram of a computer with an open door and ventilation slots, showing internal components without any text or symbols.

Czyszczenie filtra

1 Wyjmij filtr

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3 Włóż filtr

Illustration of a computer monitor with an inset showing a blue integrated circuit component (no text or symbols present)

2 Umyj filtr

Illustration of a mechanical device with a vertical rod and base, no text or symbols present

Przechowywanie

Diagram of a robotic vacuum cleaner with a blue directional arrow indicating motion (no text or symbols present)

No.518 Songwei Road, Wusongjiang Industry Park, Guoxiang Street,

Wuzhong District, Suzhou, Jiangsu, China.

451-2230-1701