W3207C - Home Theater System DELL - Free user manual and instructions
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| Product Type | LCD TV |
| Brand | Dell |
| Model | W3207C |
| Screen Size | 32 inches (16:9) |
| Native Resolution | 1366 x 768 (WXGA) |
| Brightness | 500 cd/m² (typ.) |
| Contrast Ratio | 1200:1 (typ.) |
| Viewing Angle | Horizontal ±88°, Vertical ±88° |
| Video Capabilities | 480i/480p/576i/576p/720p/1080i |
| Dimensions (with stand) | 951 x 561 x 209 mm |
| Weight (with stand) | 20.4 kg |
| Power Supply | AC via power cord (integrated) |
| Speakers | 2 x 15 W (30 W total) |
| Audio Features | SRS TruSurround XT, Midnight Mode, Equalizer |
| Special Features | SAP, Closed Captioning (CC), Parental Control, Sleep Timer |
| Video Inputs | Composite (x2), S-Video (x2), Component (x2), HDMI (x1), VGA (x1), NTSC (coaxial), HDTV (coaxial) |
| Video Outputs | Composite (x1) |
| Audio Inputs | RCA (6 pairs), PC Audio (1) |
| Audio Outputs | RCA (1 pair), Headphone (1) |
| Maintenance and Cleaning | Screen: soft damp cloth (water). Cabinet: cloth lightly moistened with mild detergent. Do not use chemicals (benzene, thinner, ammonia, abrasives). |
| Safety | Do not disassemble. Unplug before cleaning. Repair by qualified technician only. Avoid heat, humidity, dust, direct sunlight. |
| Spare Parts and Repairability | Included items: remote control, AAA batteries (x2), power cord, coaxial antenna cable, component cable, documentation. |
| General Information | Manual published in July 2006 (Rev. A00). Compatible with universal remote (Philips code). |
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USER MANUAL W3207C DELL
Dell™ LCD TV Owner's Manual
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your TV.
NOTICE: A NOTICE indicates either potential damage to hardware and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction of this document in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
TSXT technology is incorporated under license from SRS Labs, Inc.
Trademarks used in this text: Dell, the DELL logo; SRS(●) TruSurround XT TruSurround XT, SRS, and (●) symbol are trademarks of SRS Labs, Inc.
Dell, Dimension, OptiPlex, Dell Precision, Latitude, Inspiron, DellNet, PowerApp, PowerEdge, PowerConnect, PowerVault, and EMC ^3 are trademarks of Dell Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
July 2006
Rev. A00
Contents
1 About Your TV
Front View 5
Right View 6
Left View 7
Rear View 8
Package Contents 10
Caring for Your TV 10
2 Setting Up Your TV
Proper Location for Your TV 13
Connecting Your TV 14
3 Your Remote Control
Installing Batteries 21
Using Your Remote Control 22
Using Your TV With a Universal or Learning Remote Control 24
4 Using the TV Menu
Using Your Remote Control With the TV Menu 25
Selecting Your TV Menu Language 26
Input Select 26
Picture Menu 28
Audio 28
Size 29
Parental Control 29
Setup 30
5 Troubleshooting Problems With Your TV
Troubleshooting Tips 33
General Problems 34
TV Menu Messages 38
Remote Control Problems 38
Using the Self-Test Feature when Connected to a Computer 39
Problems When Using the TV as a Monitor 39
6 Specifications for Your TV 41
Contacting Dell 43
Index 65
About Your TV
Front View

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Front view of a flat-screen computer monitor with a stand and two labeled ports (1 and 2) pointing to the front panel.1 IR Receiver Senses the signal from the remote control
2 Power indicator light (LED) The light is blue when the TV is on and amber when the TV is in power save mode
Right View

1 S-Video input (SIDE)
Use this to connect devices such as a video game system, a digital camera, or a DVD player
2 Audio connector (R) Use this connector if you have connected a device to the composite connector (SIDE) or the S-Video connector (SIDE)
3 Audio connector (L) Use this connector if you have connected a device to the composite connector (SIDE) or the S-Video connector (SIDE)
4 Composite video connector (SIDE) Use this to connect devices such as VCR or DVD player
5 Headphone Use this connector to connect the Headphone
Left View

1 Input Source button Push to display the Input Select menu
2 Channel up/down button
Push to select the previous/next channel or navigate through the TV Menu
3 Volume up/down button
Push to increase/decrease the volume or to select a TV Menu option
4 TV Menu button Push to display the TV Menu
5 Power button and light (LED)
Push to turn the TV on and off The power light is blue when the TV is on and amber when it is in power saving mode
6 IR receiver Senses the signal from the remote control
Rear View

1 D V I a u d Connect to the DVI audio connectors if you have connected a device (L/R) such as a DVD player or set-top box to the HDMI connectors with a DVI to HDMI interchange cable
2 HDMI connectors Connect devices such as a DVD player or set-top box
3 Video Graphics Array Connect to the VGA cable from your computer to the TV (VGA) connector
4 Audio connector for Connect the audio cable from your computer to the TV VGA
5 Composite video and audio-out connectors Connect a device such as a VCR if you have connected an antenna or cable TV through the ANT/Cable connector
| 6 S-Video connectors (AV2) | Connect devices such as a video game system or a DVD player |
| 7 Component audio and video connectors (AV4) | Connect devices such as a DVD player, set-top box, or cable TV box |
| 8 Power connector Connect your power cord | |
| 9 NTSC connector Connect an antenna or a cable TV box | |
| 10 HIDTV connector Connect an antenna for the digital tuner when using Digital TV (HDTV connector) | |
| 11 Composite video and audio connectors (AV1) | Connect devices such as a VCR or DVD player |
| 12 Component audio and video connectors (AV3) | Connect devices such as a DVD player, set-top box, or cable TV box |
Package Contents

NOTE: If you need additional cables, contact Dell.
Remote control

AAA batteries (2)

Power cord

Antenna (coaxial) cable

Composite cables

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Coiled black cable with multiple colored connectors (red, yellow, white) attached to its ends, no text or symbols visible.Documentation

Caring for Your TV

CAUTION: Only a licensed technician should service the TV. Do not disassemble the TV. Before cleaning the TV, unplug it from the electrical outlet.
• To clean the surface of the panel, slightly dampen a soft, clean, lint-free cloth with water.
- To clean the TV cabinet, use a cloth, slightly dampened with a mild detergent.
- Do not use chemicals such as benzene, thinner, ammonia, or any type of abrasive cleaner.
- Do not use compressed air to clean the TV.
Setting Up Your TV

CAUTION: Before you begin any of the setup procedures in this section, follow the safety instructions in the Product Information Guide
Proper Location for Your TV
Consider the following environmental factors while deciding the position of your TV:
- Ensure you allow adequate ventilation.
- Do not place the TV in locations that are exposed to high heat and humidity, direct sunlight, dusty environments, or extreme cold.
- Avoid moving the TV between locations with high humidity and dusty environments.
- Do not subject the TV to severe vibration or high impact conditions. Do not place the TV inside a car trunk.
- Do not place the TV in a location where water or other liquids could spill on or into the TV.
Connecting Your TV
The tables below provide a description of the connectors on your TV to help you decide which connectors to use for your various video devices.
Connecting Your Cable TV Box or Antenna
Quality Cable and connector When to Use
Good Coaxial cable

Coaxial (RF) cable carries the video and audio signal from the antenna or cable connector to your TV. The coaxial connector is labelled NTSC. To locate the NTSC connector see "Rear View" on page 8.
Best Coaxial cable

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Close-up of a black coaxial cable with metallic connector and two circular copper contacts on a circuit board (no text or symbols visible)The HDTV cable carries the digital video and audio signal from the antenna connector to your TV. To locate the HDTV connector see "Rear View" on page 8.
Connecting Your Video Devices
Quality Cable and connector When to Use
Good Composite

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Three colored audio/video connectors with black cable, shown from different angles (no text or symbols visible)The composite connector carries the video signal through a single pin. If you are using a composite video connector, you also need to connect composite audio cables. To locate the composite connectors, see "Left View" on page 7 and "Rear View" on page 8.
Quality Cable and connector When to Use
Better S-Video

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Three connected audio/video cables (black, gray, red) shown from a photo inset, no text or symbols visible.Best Component (YPbPr)

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Close-up of various audio/video connectors with colored wires, no visible text or symbolsExcellent HDMI

The S-Video connector splits the video signal into two signals, black-and-white and color. If you are using the S-Video connector, you also need to connect the audio cables. To locate the S-Video connectors, see "Right View" on page 6 and "Rear View" on page 8.
The component connectors splits the video signal into three signals: two color signals and one black-and-white signal. If you are using the component connectors, you also need to connect the audio cables. To locate the component connectors, see "Rear View" on page 8.
HDMI (High Definition Multimedia Interface) assures that the best video signal is always sent from source (HDTV signal, DVD player) to the TV. This is achieved by allowing uncompressed video and multi-channel audio data to be sent to the display device through a single cable. To locate the connector see "Rear View" on page 8.
Connecting Audio Out
| Quality Cable and connector When to Use | |
| Good Composite video and audio out connectors | Use these connectors to connect a device such as a VCR if you have connected an antenna or cable TV through the ANT/Cable connector. |
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Using the HDTV or NTSC Connector (Coaxial)
1 Turn off the TV and unplug the power cord.
2 Connect the coaxial cable to the HDTV or the NTSC connectors on the TV.
3 Plug in the power cord for the TV and turn on the TV.
4 Enter the TV Menu and select TV for NTSC or TV Digital for HIDTV. See "Input Select" on page 26 for more information.


Using the Composite Connector
1 Turn off the TV and unplug the power cord.

NOTE: If you are connecting a device that you want to be able to remove, such as a video game system or a camcorder, use the composite connector on the right side of the TV (see "Left View" on page 7).
2 Connect your device to the TV using the audio and video cable.
3 Plug in the power cords for the TV and devices and turn them on.
4 Enter the TV Menu and select AV1, or AV SIDE (Composite 3). See "Input Select" on page 26 for more information.

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Three colored audio/video connectors (yellow, gray, red) with black cables, shown from above and side (no text or symbols visible)Using the S-Video Connector
1 Turn off the TV and unplug the power cord.

NOTE: If you are connecting a device that you want to be able to remove, such as a video game system, or a camera, use the S-Video connector on the right side of the TV (see "Left View" on page 7).
2 Connect your device using the S-Video and audio cables.
3 Plug in the power cords for the TV and devices and turn them on.
4 Enter the TV Menu and select AV3, AV2, or AV SIDE (S-Video 2). See "Input Select" on page 26 for more information.

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Three connected audio/video connectors (black, white, red) shown from a photo inset, no text or symbols visible.Using the Component Connector
1 Turn off the TV and unplug the power cord.
2 Connect your device using the component video and audio cables.
3 Plug in the power cords for the TV and devices and turn them on.
4 Enter the TV Menu and select AV3 or AV4. See "Input Select" on page 26 for more information.


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Close-up of five different audio/video cables with black leads, no visible text or symbolsUsing the HDMI Connector
1 Turn off the TV and unplug the power cord.
2 Connect your device using the HDMI connector.
3 Plug in the power cords for the TV and devices and turn them on.
4 Enter the TV Menu and select HDMI 1. See "Input Select" on page 26 for more information.

Using the VGA Connector
1 Turn off the TV and unplug the power cord.
NOTE: Suggest to use a VGA cable which has a ferrite core.
2 Connect the VGA and audio cables to your TV and computer.
3 Plug in the power cords for the TV and devices and turn them on.
4 Enter the TV Menu and select VGA. See "Input Select" on page 26 for more information.


Using the Composite Video and Audio Out Connectors
1 Turn off the TV and unplug the power cord.
2 Connect the video and audio out cables to your TV and to a device such as a VCR if you have connected an antenna or cable TV through the ANT/Cable connector.
3 Plug in the power cords for the TV and devices and turn them on.

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Close-up of three colored audio/video connectors (red, yellow, gray) with no visible text or symbolsYour Remote Control
Installing Batteries
Before you can use your remote control, install two AAA batteries in the remote control as follows.
1 Open the battery cover.
2 Install the batteries. Make sure that you match the + and - on the batteries with the + and - symbols in the battery compartment.
3 Close the battery cover.

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Exterior view of a Dell remote control with visible battery and keypad (no text or symbols on main device)Using Your Remote Control

| 1 | INPUT | Enters the Input Select menu. |
| 2 | - | Press to select digital channels. For example, to select 62-3, press 6, 2, the dash key and then 3 to view the channel. |
| 3 PREV CH Returns you to the previously viewed channel. | ||
| 4 CII ▲CH ▼ | Push to view the next/previous channel. | |
| 5 MENU Enters and exits the TV Menu. | ||
| 6 ANT Toggles between analog and digital TV input sources. | ||
| 7 SAP Toggles between primary and secondary audio sources. | ||
| 8 | PICT | Cycles through the preset options for the Picture menu. |
| 9 POWER Turns the TV on and off. | ||
| 10 NUMBER Press to select a channel. | ||
| 11 ENTER Press to confirm your selection. | ||
| 12 MUTE | Press to turn the sound on and off. | |
| 13 VOL+ | Increases/decreases the volume. | |
| 14 OK | Press this button to make or confirm a selection in the TV Menu. | |
| 15 SLEEP | Turns on the sleep timer. | |
| 16 GUIDE | Displays an electronic program guide when using Digital TV (ATSC connector).NOTE: Content may vary depending on the broadcaster. | |
| 17 INFO | Displays information about your TV (for example, in TV mode, it displays the channel you are watching). | |
| 18 SRS Press to turn on/off SRS Surround. | ||
| 19 CC | Toggles Closed Captioning on/off - DAO. | |
| 20 AUDIO | Cycles through the preset Audio options. | |
| 21 WIDE | Sets the screen size. | |
Using Your TV With a Universal or Learning Remote Control
Preprogrammed universal remote controls can be programmed to control the following functions on your Dell TV:
• P o w e r
- Channel Up ( ▲)
- Channel Down ( ▼)
• V o l u m e U p (+ )
• V o l u m e D o w n ( - )
- M u t e
- Input Select
NOTE: Future preprogrammed universal remote controls may be able to control more functions.
You can program universal remote controls to work with your Dell TV in the following ways:
- If the remote control manual lists codes by manufacturer, use the Phillips codes.
- If the remote control has a search function, this function may be used to find the correct code.
- If the remote control has a learning function, you can program specific buttons on it from the Dell remote control, in addition to those buttons listed above.
NOTE: See the remote control documentation for specific instructions for your universal or learning remote control.
Using the TV Menu
Your TV has a TV Menu that allows you to select the proper input source, make adjustments to the image and audio settings, and set parental controls.
Using Your Remote Control With the TV Menu

NOTE: You can access and make selections to the TV Menu using the volume and channel buttons on the side panel of the TV or you can use the remote control. Except where noted, this section describes how to use the TV Menu with the remote control.
1 To enter the TV Menu, press the MENU button.
Seven icons appear along the bottom of the screen.

2 Use the left and right navigation buttons to move between the icons.
The icon appears highlighted as you move through the menu.
3 To select an option, press the OK button when the icon is highlighted.
4 A new menu appears for that selected option. Use the up and down navigation buttons to move through the various settings.

NOTE: A red arrow appears next to the setting as you navigate through the options. A check mark appears next to the option that you have selected.
5 Use the left and right navigation buttons and the OK button to adjust or select settings.

NOTE: You can select EXIT or press the MENU button at any time to return to the main menu.
6 After you have made your selections, press the MENU button to return to the main menu.
7 To exit the TV Menu, select the EXIT icon and press OK.
Selecting Your TV Menu Language
1 Press the MENU button to enter the TV Menu.
2 Select SETUP.
3 In the SETUP menu, select LANGUAGE and scroll to select the language that you want the TV Menu to appear in.
Input Select
The Input Select menu allows you to select the proper source based on how you have your TV and video equipment connected. Press INPUT on the remote to go directly to the INPUT SELECT menu. You can also press MENU on the remote and select INPUT SELECT from the main menu.
If you are using the TV (NTSC connector) or the Digital TV (HDTV connector) input source, you can preset the viewable channels. Go to the Main Menu, select SETUP-> CHANNEL SETUP
-> CHANNEL SEARCH. If you are using the NTSC connector and the ATSC connector at the same time, you need to preset the viewable channels for both the Digital TV and the TV input sources.

VGA — Select when you have your computer connected to the VGA connector. See "Rear View" on page 8 for the location of the VGA connector.
HDMI( (High-Definition Multimedia
Interface) — Select when you have connected a device, such as a DVD player using the HDMI connector. See "Rear View" on page 8 for the location of the HDMI connector.
TV ANALOG — Select when you have your antenna or cable TV box connected to the NTSC connector. See "Rear View" on page 8 for the location of the NTSC connector.
TV DIGITAL — Select when you have your antenna or cable TV box connected to the HDTV connector. See "Rear View" on page 8 for the location of the NTSC connector.
AV1 (COMPOSITE 1) — Select when you have a video device, such as a video game system, connected to the composite connector on the bottom of the TV. See "Rear View" on page 8 for the location of the composite video and audio connectors.
AV2 (S-VIDEO 1) — Select when you have a video device, such as a VCR, connected to the S-Video connector on the bottom of the TV. See "Rear View" on page 8 for the location of the S-Video connector.
AV3 (COMPONENT 1) — Select when you have a video device, such as a DVD player, set-top box, or cable TV box, connected to the component audio and video connectors on the bottom of the TV. See "Rear View" on page 8 for the location of the component audio and video connectors.
AV4 (COMPONENT 2) — Select when you have a video device, such as a DVD player, set-top box, or cable TV box, connected to the component audio and video connectors on the bottom of the TV. See "Rear View" on page 8 for the location of the component audio and video connectors.
AV SIDE (COMPOSITE 2) — Select when you have a video device, such as a video game system, connected to the composite connector on the side of the TV. See "Right View" on page 6 for the location of the composite connector.
AV SIDE (S-VIDEO 2) — Select when you have a video device, such as a VCR, connected to the S-Video connector on the side of the TV. See "Right View" on page 6 for the location of the S-Video connector.
SHOW INPUTS — Show Inputs allows you to select Active or All. Active searches for which connectors are being used. The available input sources appear in white and input sources that are not available appear in grey. All shows all the input sources and allows you to select all the input sources even if you do not have a device connected.

NOTE: In TV Menu Settings, located in the Setup menu, you can set the Input Select to display the device that you have attached. For example, AV2 would say DVD when you view the Input Select menu.
Picture Menu
The Picture Menu allows you to adjust the appearance of the image including color and brightness.

If you select one of the following preset image settings the individual settings are automatically updated.
- Movies • Weak Sign a - Sports • Multimcd i
If you select Personal, you can adjust the individual settings, such as Brightness and Color.
The typical color temperature presets are:
• Natural: 6500K
• Normal: the native panel temperature
- Blue: 9300K
• Red: 5700K
Audio
The Audio Menu allows you to set the audio to best fit the type of show you are watching.

SRS TruSurround XT—Delivers virtual surround sound over two speakers from any source, which creates a wider sound with deep rich bass.
MIDNIGHT MODE — Evens out the large volume variations between voice and action scenes.
EQUALIZER MODE — If you select one of the following preset Equalizer Mode settings, the individual audio levels are automatically updated:
• Music
• Theater
• Voice
If you select Personal, you can adjust the individual audio levels, such as BASS and TREBLE.
TV Out Volume — Select Fixed if you want to adjust the volume using the remote or volume control on an attached audio receiver. Select Variable if you want to adjust the volume using the TV remote or front panel buttons. Using Variable adjusts the TV volume out not the volume on an attached audio receiver
Use Program to select Stereo, Mono, or SAP (Second Audio Program).
Mute — Allows you to turn the sound on or off.
Speaker On/Off — Allows you turn on or off the sound from the speaker.
Size

NOTICE: Using black bars, such as those seen in Wide or 4:3, for an extended period of time may cause burn-in on your TV.
Size allows you to adjust the appearance of the image. Use H. Position to adjust the horizontal placement of the image.

Use the following settings to adjust the aspect ratio:
Standard — Best selection for viewing digital HIDTV, 16:9 or 22:9 DVD movies.
Zoom — Best selection for viewing TV, VCR or 4:3 DVD movie.
4:3 — Best selection for viewing TV, VCR or 4:3 DVD movie.
Wide — Best selection for viewing digital HDTV, 16:9 and 22:9 DVD movies.
Full Screen — Best selection for viewing digital HDTV or 16:9 DVD movies.
Horizontal Shift—Adjust the horizontal placement of the image.

NOTE: Most DVDs have information about the supported aspect ratio on the case.
Parental Control
Parental Control allows you to block certain channels or programs so children cannot view programs that are not age appropriate.

To enter the Parental Control menu, you need an access code. The first time you enter, use access code 3355. See "Setting an Access Code" on page 30 for information on creating a new access code.
You can set the following options to block content:
• Channel Lock — Blocks selected channels
• Movie Rating — Blocks movies based on their rating (G, PG, PG-13, R, NC-17, and X)
• TV Ratings — Blocks TV shows based on their rating
• Canadian English Rating — Blocks movies/ TV shows based on their rating
• Canadian French Rating — Blocks movies/TV shows based on their rating
• Region Rating — Blocks digital programs based on their rating
• Block Options — Turns on or off all your parental control settings

NOTE: You can use Clear All to unblock the channels and programs that you have set.
Setting an Access Code
After you enter the Parental Control menu for the first time, you can set your own four-digit access code.
1 In the Parental Control menu, select Change Code.
2 Using the number pad on the remote control, enter a new access code.
3 Select Exit.

NOTE: Parental Control ACCESS CODE can be reset by pressing Channel down and Volume down keys on front control panel simultaneously for 10 seconds.
Setup

Setup allows you to adjust the appearance of the TV Menu, preset viewable cable channels, change the language of the TV Menu (see "Selecting Your TV Menu Language" on page 26) and to restore factory settings.
In the TV Menu Settings menu, use TV Menu Hold Time to increase or decrease the amount of time the TV Menu appears. The maximum amount of time is 60 seconds. You can select TV Button Lock to lock the buttons on the bottom panel. When this option is enabled, only the power button functions. Hold the volume increase and the channel increase buttons together for 10 seconds to unlock the buttons.
Channel Setup allows you adjust the settings for individual channels and preset the viewable channels. If you are using the TV (NTSC connector) or the Digital TV (HDTV connector) input source, you can preset the viewable channels. Go to the Main Menu, select Setup, select Channel Setup, and then select Channel Search. If you are using the NTSC connector and the HDTV connectors at the same time, you need to preset the viewable channels for both the Digital TV and the TV input source.
Language enables you to choose the TV Menu language.
Select Factory Reset to reset the TV Menu settings to the factory default values.
Select Remote Settings to enable support for legacy remote codes (RC5 codes). The default selection is No.
Sleep Timer allows you to set an increment of time after which the TV automatically turns off.
Select Closed Caption to turn on and off closed captioning and set several other CC options.
Time Zone allows you to set the time zone and daylight saving settings.
Select Backlight to change backlight brightness to a preferred level.

NOTE: The actual time is set through use of the ATSC tuner with a digital antenna. Without this antenna the time will not be available.
Troubleshooting Problems With Your TV

CAUTION: If at any time you see smoke or sparks coming from your TV, contact Dell. Do not try to perform any troubleshooting steps.
Troubleshooting Tips

NOTE: Some problems may be related to video devices connected to your TV. See the video device documentation for additional troubleshooting information.
Most problems with your TV may be caused by not having the correct input selection. Each connector on the TV (side and bottom) is associated with an input selection, which is labelled AV1 through AV4 in the Input Select menu.
- AV1 - Composite connector on the bottom of the TV
- AV2 - S-Video connector on the bottom of the TV
- AV3 - Component connector on the bottom of the TV
- AV4 - Component connector on the bottom of the TV
• AV SIDE (COMPOSITE 2) - Composite connector on the right of the TV
• AV SIDE (S-VIDEO 2) - S-Video connector on the right of the TV
You can also select the following inputs:
• TV - NTSC connector on the bottom of the TV
• DIGITAL TV - HIDTV connector on the bottom of the TV
• VGA - VGA connector on the bottom of the TV
• HDMI - HDMI connector on the bottom of the TV
General Problems
Problem Possible Solution
Poor picture quality while watching TV and using a device such as a DVD player or a VCR
1 Check the aspect ratio settings in the TV Menu. Press the Menu button on the remote control and select Size. For more information on using the TV Menu, see "Using the TV Menu" on page 25.
2 Reconnect the device using the same type of connector. For example, if you are using the composite connector on the bottom, try connecting the device to the composite connector on the side of the TV display. See "About Your TV" on page 5 for the location of the connectors. After you connect the device, change the input source in the TV Menu. See "Input Select" on page 26 for more information.
3 Connect the device using a different connector. For example, if you are experiencing the problem using a composite connector, try using the component connector.
NOTE: To connect to a different connector, you need the appropriate cables for that connector. See your device documentation for a list of supported connections.
After you connect the device, change the input source in the TV Menu. See "Input Select" on page 26 for more information.
4 Reset the original factory defaults. Press Menu on the remote control, select Setup, and then select Factory Reset.
5 Adjust the color temperature. Press Menu on the remote control, select Picture Setting, and then select Color Temperature.
NOTE: Some set top boxes offer aspect ratio. See your device documentation for more information.
Poor picture quality when using a device connected to the ANT/Cable (coaxial) connector
1 Ensure TV display is selected as the input source in the Input Source menu. See "Input Select" on page 26 for more information.
2 Press Menu on the remote control, select Setup, and then select Channel Setup. This resets the channels on your TV.
3 Check the aspect ratio settings in the TV Menu. Press the Menu button on the remote control and select Size. For more information on using the TV Menu, see "Using the TV Menu" on page 25.
4 Reset the original factory defaults. Press Menu on the remote control, select Setup, and then select Factory Reset.
5 Adjust the color temperature. Press Menu on the remote control, select Picture, and then select Color Temperature.
6 The problem may be with your device, contact your service provider.
Problem Possible Solution
Nothing appears on my TV 1
Ensure the TV display is turned on.
2 Verify that all the cables are properly connected to the TV display, including the power cable.
3 Check to see if there is a blue or amber light on the lower, right-hand corner of the TV display. A blue light indicates the TV display is on. An amber light, means the TV display is in power save mode.
4 Ensure the proper source is selected in the Input Source menu. See "Input Select" on page 26 for more information.
5 Reconnect any devices that are currently connected to the TV display. If you are using multiple devices, connect and test one device at a time.
6 Connect another device that you know is working properly.
7 Reset the original factory defaults. Press Menu on the remote control, select Setup, and then select Factory Reset.
Problem Possible Solution
| No sound 1 | Ensure mute is not turned on. Pressing the Mute button on the remote control turns the mute function on and off.2 If only certain TV channels do not have sound, then you need to correct the Input Select menu in the TV Menu (see "Input Select" on page 26).3 Verify that the audio cables are firmly connected to both the audio input connectors on your TV display and audio output connectors on your devices. Ensure that the cable colors match the connectors colors.4 Also, ensure that the audio cables are connected to the same row as the video cables. See "About Your TV" on page 5 for the location of the connectors.5 Reconnect the device using the same type of connector. For example, if you are using the composite connector on the bottom, try connecting the device to the composite connector on the side of the TV display. See "About Your TV" on page 5 for the location of the connectors. After you connect the device, change the input source in the TV Menu. See "Input Select" on page 26 for more information.6 Connect the device using a different connector. For example, if you are experiencing the problem using a composite connector, try using the component connector.NOTE: To connect to a different connector, you need the appropriate cables for that connector. See your device documentation for a list of supported connections.After you connect the device, change the input source in the TV Menu. See "Input Select" on page 26 for more information.7 Test the device on a different TV. |
| Bright or dark dots Pixel defects within industry specifications are inherent to an LCD TV and do not constitute a defective problem. For more information about pixels and LCD technology, go to support.dell.com.Picture is too dim or too bright Update the color settings in the TV Menu. Press Menu on the remote control and select Picture Settings. | |
| The screen is not centered correctly 1 | Update the size settings in the TV Menu. Press Menu on the remote control and select Size.2 Reset the original factory defaults. Press Menu on the remote control, select Setup, and then select Factory Reset. |
Problem Possible Solution
| Screen has one or more lines 1 | Check the aspect ratio settings in the TV Menu. Press the Menu button on the remote control and select Size. For more information on using the TV Menu, see "Using the TV Menu" on page 25.2 Ensure the proper source is selected in the Input Source menu.Scc "Input Select" on page 26 for more information.3 Try connecting a different device. Ensure that you properly connect the cables and update the input source in the TV Menu.4 Update the size settings in the TV Menu. Press Menu on the remote control and select Size.5 Reset the original factory defaults. Press Menu on the remote control, select Setup, and then select Factory Reset. |
| The front panel buttons do not work | Check the TV Menu to see if the buttons have been locked. Press Menu on your remote control, select Setup.If you are unable to use the remote control, press the volume up and the channel up buttons on the bottom of the TV display for 10 seconds to unlock the buttons. |
| The picture is too small | 1 Adjust the size settings. Press Menu on the remote control, and select Size & Position.2 This may be a problem with your device. See the documentation for the device. |
TV Menu Messages
While using your TV, the following messages may appear.
| Message Possible Solution | |
| Auto Adjust No action required, the TV is performing an auto adjustment. | |
| Out of Range Check the optimal resolution settings. | |
| You may need to download a new video driver. For more information, go to support.dell.com. | |
| No Video Input 1 | Check all cables are properly connected.2 Ensure the proper source is selected. See "Input Select" on page 26 for more information. |
| TV Buttons Locked To unlock, press Menu on your remote control, select Setup. | |
| In Power Save Mode | If you have a computer connected to the TV display and there is no signal detected, the TV display goes in to sleep mode. The power light is amber when the TV display is in sleep mode. |
| Press any key on keyboard or move mouse | |
| Self Test Appears for computer source when there is nothing plugged in.Select VGA from Input Select menu and nothing is plugged in.Plug a computer in to the VGA connector. | |
Remote Control Problems
| Problem Possible Solution | |
| The TV does not respond when using the remote control | 1 Point the remote control directly at the lower right corner of the TV display. Be sure that nothing is blocking the front of the TV display. For the location of the IR, see "Front View" on page 5.2 Verify that the batteries are properly installed.3 If the batteries are old, install new batteries.NOTE: Bright lights or other infrared devices may interfere with your remote control and IR on the TV display. |
Using the Self-Test Feature when Connected to a Computer
When your computer is connected to the TV display through VGA connector you can use the self-test feature to check whether your TV display is functioning properly. If your TV display and computer are properly connected but the TV display screen remains dark, run the TV display self-test by performing the following steps:
1 Turn off both your computer and the TV display.
2 Unplug the video cable from the back of the computer.
3 Turn on the TV display. If the TV display cannot sense a video signal and is working correctly, the floating "Dell - Self-Test Feature Check" dialog box appears on the screen (against a black background). While in self-test mode, the power light remains blue and the self-test pattern scrolls through the screen continually. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
4 Turn off your TV display and reconnect the video cable; then turn on both your computer and the TV display. If your TV display screen remains blank, the problem may be with your computer or graphic card.
See your computer documentation for more information.
Problems When Using the TV as a Monitor

NOTE: You can only connect your computer to the TV display using a VGA connector.
Problem Possible Solution
The picture is off-centered or too small
1 Use Auto Adjust to check the Image Settings. Press Menu to enter the TV Menu, select Image Settings, and then select Auto Adjust.
2 Check the optimal resolution settings. You may need to download a new video driver. For more information, go to support.dell.com.
NOTE: Some older video cards may not support the resolution settings for the TV.
| Problem Possible Solution | |
| No audio 1 | Ensure the green audio cable is connected to audio connector on the TV and on the computer. For the location of the connector on the TV, see "Using the VGA Connector" on page 18. See your computer documentation for the location of connectors on your computer.Do not connect the audio cable to the headphone jack.2 Ensure the volume on the computer is not muted.3 Verify that sound on your computer is working by checking the speakers. See your computer documentation for information on troubleshooting your computer.4 Disconnect the TV from the computer and test to see if the TV volume works. |
| No video | NOTE: If you see a self-test, it means there is a problem with your video card or you are using the wrong input source.1 Ensure the TV is turned on.2 Verify that all the cables are properly connected to the TV, including the power cable.3 Check to see if there is a blue or amber light on the lower, right-hand corner of the TV. A blue light indicates the TV is on. An amber light, means the TV is in power save mode.4 Ensure proper source is selected. See "Input Select" on page 26 for more information.5 Reconnect the computer.6 Connect another device that you know is working properly.7 Reset the original factory defaults. Press Menu on the remote control, select Setup, and then select Factory Reset. |
Specifications for Your TV
General
Model number W3207C
Display type LCD TV
Screen size 32-inches
Viewable area 697.69 x 392.26 mm (27.47 x 15..44 inches)
Image aspect ratio 16:9 (wide screen)
Video display capabilities 480i / 480p / 576i / 576p / 720p / 1080i
Additional features:
SAP capable Yes
CC capable Yes
Parental control capable Yes
Physical Dimensions
Display (with stand) 951 x 561 x 209 mm (37.44 x 22.08 x 8.22 inches)
Weight (with stand) 20.4kg/44.93lbs
Native Resolution 1366 x 768 WXCA
IIDTV Capable Yes
Picture
Number of Tuners 1 (Digital/Analog)
Brightness 500 nits (typ.)
Contrast Ratio 1200:1 (typ.)
Viewing Angle
Horizontal ±88 degree
Vertical ±88 degree
Inputs
Video
Inputs
| Composite (CVBS) | two in total (side and bottom) |
| S-Video | two in total (side and bottom) |
| Component | two (bottom) |
| TV IN (coaxial) | two (bottom) |
| Audio (RCA L+R) | six pairs in total (side and bottom) |
| IIDMI | one (bottom) |
| Computer | |
| VGA (for use as computer monitor) | one (bottom) |
| Audio (PC) | one (bottom) |
Outputs
| Vidco | |
| Composite (CVBS) | one (bottom) |
| Audio (RCA I.+R) | one pair (bottom) |
Audio
| Effects SRS TruSurround XT | |
| Midnight Mode | |
| Speakers (separate) 15 watts/channel | 30 watts total |
Contacting Dell
To contact Dell electronically, you can access the following websites:
- www.dell.com
• support.dell.com (support)
For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
Bahamas Website: www.dell.com.bs
E-mail: la-techsupport@dell.com
General Support
toll-free: 1-866-278-6818
| Country (City)International Access CodeCountry CodeCity Code | Department Name or Service Area,Website and E-Mail Address | Area Codes,Local Numbers, andToll-Free Numbers |
| Anguilla Website:www.dell.com.ai | ||
| E-mail: la-techsupport@dell.com | ||
| General Support | toll-free: 800-335-0031 | |
| Antigua and Barbuda Website:www.dell.com.ag | ||
| E-mail: la-techsupport@dell.com | ||
| General Support | 1-800-805-5924 | |
| Argentina (Buenos Aires)International Access Code: 00Country Code: 54City Code: 11 | Website:www.dell.com.arE-mail:la-techsupport@dell.comE-mail for desktop and portable computers:la-techsupport@dell.comE-mail for servers and EMC® storage products:la_enterprise@dell.comCustomer CareTechnical SupportTechnical Support ServicesSales | toll-free: 0-800-444-0730toll-free: 0-800-444-0733toll-free: 0-800-444-07240-810-444-3355 |
| Aruba Website:www.dell.com.aw | E-mail:la-techsupport@dell.comGeneral Support | toll-free: 800-1578 |
| Australia (Sydney)International Access Code: 0011Country Code: 61City Code: 2 | Website: support.ap.dell.comE-mail: support.ap.dell.com/contactusGeneral Support | 13DELL-133355 |
| Austria (Vienna)International Access Code: 900Country Code: 43City Code: 1 | Website:support.euro.dell.comE-mail: tech_support_central_europe@dell.comHome/Small Business SalesHome/Small Business FaxIHome/Small Business Customer CarePreferred Accounts/Corporate Customer CareSupport for XPSHome/Small Business Support for all other DellcomputersPreferred Accounts/Corporate SupportSwitchboard | 0820 240 530 000820 240 530 490820 240 530 140820 240 530 160820 240 530 810820 240 530 170820 240 530 170820 240 530 00 |
| Country (City)International Access CodeCountry CodeCity Code | Department Name or Service Area,Website and E-Mail Address | Area Codes,Local Numbers, andToll-Free Numbers |
| Barbados Website: www.dell.com/bb | ||
| E-mail: la-techsupport@dell.com | ||
| General Support | 1-800-534-3142 | |
| Belgium (Brussels) | Website:support.euro.dell.com | |
| International Access Code: 00 | Tech Support for XPS | 02 481 92 96 |
| Country Code: 32 | Tech Support for all other Dell computers | 02 481 92 88 |
| City Code: 2 | Tech Support Fax | 02 481 92 95 |
| Customer Care | 02 713 15 65 | |
| Corporate Sales | 02 481 91 00 | |
| Fax | 02 481 92 99 | |
| Switchboard | 02 481 91 00 | |
| Bermuda Website: www.dell.com/bm | ||
| E-mail: la-tcchsupport@dell.com | ||
| General Support | 1-877-890-0751 | |
| Bolivia Website: www.dell.com/bo | ||
| E-mail: la-tcchsupport@dell.com | ||
| General Support | toll-free: 800-10-0238 | |
| Brazil | Website:www.dell.com/br | |
| International Access Code: 00 | E-mail: la-techsupport@dell.com | |
| Country Code: 55 | Customer Support, Tech Support | 0800 90 3355 |
| City Code: 51 | Technical Support Fax | 51 3481 5470 |
| Customer Care Fax | 51 3481 5480 | |
| Sales | 0800 90 3390 | |
| British Virgin Islands General Support | toll-free: 1-866-278-6820 | |
| Brunci | Technical Support (Penang, Malaysia) | 604 633 4966 |
| Country Code: 673 | Customer Care (Penang, Malaysia) | 604 633 4888 |
| Transaction Sales (Penang, Malaysia) | 604 633 4955 | |
| Canada (North York, Ontario)International Access Code: 011 | Online Order Status: www.dell.ca/ostatus | |
| AutoTech (automated Hardware and Warranty Support) | toll-free: 1-800-247-9362 | |
| Customer Service (Home Sales/Small Business) | toll-free: 1-800-847-4096 | |
| Customer Service (med./large business,government) | toll-free: 1-800-326-9463 | |
| Customer Service (printers, projectors, televisions,handhelds, digital jukebox, and wireless) | toll-free: 1-800-847-4096 | |
| Hardware Warranty Support (Home Sales/SmallBusiness) | toll-free: 1-800-906-3355 | |
| Hardware Warranty Support (med./large bus.,government) | toll-free: 1-800-387-5757 | |
| Hardware Warranty Support (printers, projectors,televisions, handhelds, digital jukebox, and wireless) | 1-877-335-5767 | |
| Sales (Home Sales/Small Business) | toll-free: 1-800-387-5752 | |
| Sales (med./large bus., government) | toll-free: 1-800-387-5755 | |
| Spare Parts Sales & Extended Service Sales | 1 866 440 3355 | |
| Cayman Islands E-mail: la-techsupport@dell.com | ||
| General Support | 1-877-262-5415 | |
| Chile (Santiago) | Website:www.dell.com/cl | |
| Country Code: 56 | E-mail: la-techsupport@dell.com | |
| City Code: 2 | Sales and Customer Support | toll-free: 1230-020-4823 |
| China (Xiamen)Country Code: 86City Code: 592 | Technical Support website: support.dell.com.cnTechnical Support E-mail: cn_support@dell.comCustomer Care E-mail: customer_en@dell.comTechnical Support FaxTechnical Support (DellTM DimensionTM and Inspiron)Technical Support (OptiPlexTM, LatitudeTM, and Dell PrecisionTM)Technical Support (servers and storage)Technical Support (projectors, PDAs, switches, routers, and so on)Technical Support (printers)Customer CareCustomer Care FaxHome and Small BusinessPreferred Accounts DivisionLarge Corporate Accounts GCPLarge Corporate Accounts Key AccountsLarge Corporate Accounts NorthLarge Corporate Accounts North Government and EducationLarge Corporate Accounts EastLarge Corporate Accounts East Government and EducationLarge Corporate Accounts Qucue TeamLarge Corporate Accounts SouthLarge Corporate Accounts WestLarge Corporate Accounts Spare Parts | 592 818 1350toll-free: 800 858 2968toll-free: 800 858 0950toll-free: 800 858 0960toll-free: 800 858 2920toll-free: 800 858 2311toll-free: 800 858 2060592 818 1308toll-free: 800 858 2222toll-free: 800 858 2557toll-free: 800 858 2055toll-free: 800 858 2628toll-free: 800 858 2999toll-free: 800 858 2955toll-free: 800 858 2020toll-free: 800 858 2669toll-free: 800 858 2572toll-free: 800 858 2355toll-free: 800 858 2811toll-free: 800 858 2621 |
Colombia Website: www.dell.com/cl
E-mail: la-techsupport@dcll.com
General Support
01-800-915-4755
| Country (City)International Access CodeCountry CodeCity Code | Department Name or Service Area,Website and E-Mail Address | Area Codes,Local Numbers, andToll-Free Numbers |
| Costa Rica Website:www.dell.com/cr | ||
| E-mail: la-techsupport@dell.com | ||
| General Support | 0800-012-0231 | |
| Czech Republic (Prague)International Access Code: 00Country Code: 420 | Website:support.euro.dell.com | |
| E-mail: czech_dell@dell.com | ||
| Technical Support | 22537 2727 | |
| Customer Care | 22537 2707 | |
| Fax | 22537 2714 | |
| Technical Fax | 22537 2728 | |
| Switchboard | 22537 2711 | |
| Denmark (Copenhagen)International Access Code: 00Country Code: 45 | Website:support.euro.dell.com | |
| Technical Support for XPS | 7010 0074 | |
| Technical Support for all other Dell computers | 7023 0182 | |
| Customer Care (Relational) | 7023 0184 | |
| IHome/Small Business Customer Care | 3287 5505 | |
| Switchboard (Relational) | 3287 1200 | |
| Switchboard Fax (Relational) | 3287 1201 | |
| Switchboard (Home/Small Business) | 3287 5000 | |
| Switchboard Fax (IHome/Small Business) | 3287 5001 | |
| Dominica Website:www.dell.com/dm | ||
| E-mail: la-techsupport@dell.com | ||
| General Support | toll-free: 1-866-278-6821 | |
| Dominican Republic Website:www.dell.com/do | ||
| E-mail: la-techsupport@dell.com | ||
| General Support | 1-800-156-1588 | |
| Ecuador Website:www.dell.com/cc | ||
| E-mail: la-techsupport@dell.com | ||
| General Support (calling from Quito) | toll-free: 999-119-877-655-3355 | |
| General Support (calling from Guayaquil) | toll-free: 1800-999-119-877-655-3355 | |
| El Salvador Website:www.dell.com/ec | ||
| E-mail: la-techsupport@dell.com | ||
| General Support | 800-6132 | |
| Finland (Helsinki) | Website:support.euro.dell.com | |
| International Access Code: 990 | E-mail: fi_support@dell.com | |
| Country Code: 358 | Technical Support | 0207 533 555 |
| City Code: 9 | Customer Care | 0207 533 538 |
| Switchboard | 0207 533 533 | |
| Sales under 500 employees | 0207 533 540 | |
| Fax | 0207 533 530 | |
| Sales over 500 employees | 0207 533 533 | |
| Fax | 0207 533 530 | |
| France (Paris) (Montpellicr) | Website:support.euro.dell.com | |
| International Access Code: 00 | Home and Small Business | |
| Country Code: 33 | Technical Support for XPS | 0825 387 129 |
| City Codes: (1) (4) | Technical Support for all other Dell computers | 0825 387 270 |
| Customer Care | 0825 823 833 | |
| Switchboard | 0825 004 700 | |
| Switchboard (calls from outside of France) | 04 99 75 40 00 | |
| Sales | 0825 004 700 | |
| Fax | 0825 004 701 | |
| Fax (calls from outside of France) | 04 99 75 40 01 | |
| Corporate | ||
| Technical Support | 0825 004 719 | |
| Customer Care | 0825 338 339 | |
| Switchboard | 01 55 94 71 00 | |
| Sales | 01 55 94 71 00 | |
| Fax | 01 55 94 71 01 | |
| Germany (Langen) | Website: support.euro.dell.com | |
| International Access Code: 00 | E-mail: tech_support_central_europe@dell.com | |
| Country Code: 49 | Technical Support for XPS | 069 9792 7222 |
| City Code: 69 | Technical Support for all other Dell computers | 069 9792-7200 |
| Home/Small Business Customer Care | 0180-5-224400 | |
| Global Segment Customer Care | 069 9792-7320 | |
| Preferred Accounts Customer Care | 069 9792-7320 | |
| Large Accounts Customer Care | 069 9792-7320 | |
| Public Accounts Customer Care | 069 9792-7320 | |
| Switchboard | 069 766-7000 | |
| Greece | Website: support.euro.dell.com | |
| International Access Code: 00 | Technical Support | 00800-44 14 95 18 |
| Country Code: 30 | Gold Service Technical Support | 00800-44 14 00 83 |
| Switchboard | 2108129810 | |
| Gold Service Switchboard | 2108129811 | |
| Salcs | 2108129800 | |
| Fax | 2108129812 | |
| Grenada E-mail: la-techsupport@dell.com | ||
| General Support | toll-free: 1-866-540-3355 | |
| Guatemala E-mail: la-techsupport@dell.com | ||
| General Support | 1-800-999-0136 | |
| Guyana E-mail: la-techsupport@dell.com | ||
| General Support | toll-free: 1-877-270-4609 | |
| Hong Kong | Website: support.ap.dell.com | |
| International Access Code: 001Country Code: 852 | Technical Support E-mail: HK_support@Dell.comTechnical Support (Dimension and Inspiron)Technical Support (OptiPlex, Latitude, and Dell Precision)Technical Support (PowerAppTM, PowerEdgeTM, PowerConnectTM, and PowerVaultTM)Customer CareLarge Corporate AccountsGlobal Customer ProgramsMedium Business DivisionHome and Small Business Division | 2969 31882969 31912969 31963416 09103416 09073416 09083416 09122969 3105 |
| India E-mail: india_support_desktop@dell.com | india_support_notebook@dell.comindia_support_Server@dell.com | |
| Technical Support | 1600338045and 1600448046 | |
| Sales (Large Corporate Accounts) | 1600 33 8044 | |
| Sales (Home and Small Business) | 1600 33 8046 | |
| Ireland (Cherrywood) | Website:support.euro.dell.com | |
| International Access Code: 00 | E-mail: dell_direct_support@dell.com | |
| Country Code: 353 | Sales | |
| City Code: 1 | Ireland Sales | 01 204 4444 |
| Dell Outlet | 1850 200 778 | |
| Online Ordering HelpDesk | 1850 200 778 | |
| Customer Care | ||
| Home User Customer Care | 01 204 4014 | |
| Small Business Customer Care | 01 204 4014 | |
| Corporate Customer Care | 1850 200 982 | |
| Technical Support | ||
| Technical Support for XPS computers only | 1850 200 722 | |
| Technical Support for all other Dell computers | 1850 543 543 | |
| General | ||
| Fax/Sales Fax | 01 204 0103 | |
| Switchboard | 01 204 4444 | |
| U.K. Customer Care (dial within U.K. only) | 0870 906 0010 | |
| Corporate Customer Care (dial within U.K. only) | 0870 907 4499 | |
| U.K. Sales (dial within U.K. only) | 0870 907 4000 | |
| Italy (Milan) | Website:support.euro.dell.com | |
| International Access Code: 00 | Home and Small Business | |
| Country Code: 39 | Technical Support | 02 577 826 90 |
| City Code: 02 | Customer Care | 02 696 821 14 |
| Fax | 02 696 821 13 | |
| Switchboard | 02 696 821 12 | |
| Corporate | ||
| Technical Support | 02 577 826 90 | |
| Customer Care | 02 577 825 55 | |
| Fax | 02 575 035 30 | |
| Switchboard | 02 577 821 | |
| Jamaica E-mail: la-techsupport@dell.com | ||
| General Support (dial from within Jamaica only) | 1-800-440-9205 | |
| Japan (Kawasaki) | Website: support.jp.dell.com | |
| International Access Code: 001 | Technical Support (servers) | toll-free: 0120-198-498 |
| Country Code: 81 | Technical Support outside of Japan (servers) | 81-44-556-4162 |
| City Code: 44 | Technical Support (Dimension and Inspiron) | toll-free: 0120-198-226 |
| Technical Support outside of Japan (Dimension and Inspiron) | 81-44-520-1435 | |
| Technical Support (Dell Precision, OptiPlex, and Latitude) | toll-free:0120-198-433 | |
| Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) | 81-44-556-3894 | |
| Technical Support (PDAs, projectors, printers, routers) | toll-free: 0120-981-690 | |
| Technical Support outside of Japan (PDAs, projectors, printers, routers) | 81-44-556-3468 | |
| Faxbox Service | 044-556-3490 | |
| 24-Hour Automated Order Status Service | 044-556-3801 | |
| Customer Care | 044-556-4240 | |
| Business Sales Division (up to 400 employees) | 044-556-1465 | |
| Preferred Accounts Division Sales (over 400 employees) | 044-556-3433 | |
| Public Sales (government agencies, educational institutions, and medical institutions) | 044-556-5963 | |
| Global Segment Japan | 044-556-3469 | |
| Individual User | 044-556-1760 | |
| Switchboard | 044-556-4300 | |
| Korea (Seoul) | E-mail: krsupport@dell.com | |
| International Access Code: 001 | Support | toll-free: 080-200-3800 |
| Country Code: 82 | Support (Dimension, PDA, Electronics and Accessories) | toll-free: 080-200-3801 |
| City Code: 2 | Sales | toll-free: 080-200-3600 |
| Fax | 2194-6202 | |
| Switchboard | 2194-6000 | |
| Latin America Customer Technical Support (Austin, Texas, U.S.A.) | 512 728-4093 | |
| Customer Service (Austin, Texas, U.S.A.) | 512 728-3619 | |
| Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) | 512 728-3883 | |
| Sales (Austin, Texas, U.S.A.) | 512 728-4397 | |
| SalesFax (Austin, Texas, U.S.A.) | 512 728-4600or 512 728-3772 | |
| Luxembourg | Website:support.euro.dell.com | |
| International Access Code: 00 | Support | 342 08 08 075 |
| Country Code: 352 | Home/Small Business Sales | +32 (0)2 713 15 96 |
| Corporate Sales | 26 25 77 81 | |
| Customer Care | +32 (0)2 481 91 19 | |
| Fax | 26 25 77 82 | |
| Macao | Technical Support | toll-free: 0800 105 |
| Country Code: 853 | Customer Service (Xiamen, China) | 34 160 910 |
| Transaction Sales (Xiamen, China) | 29 693 115 | |
| Malaysia (Penang)International Access Code: 00Country Code: 60City Code: 4 | Website: support.ap.dell.comTechnical Support (Dell Precision, OptiPlex, and Latitude)Technical Support (Dimension, Inspiron, and Electronics and Accessories)Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)Customer CareTransaction SalesCorporate Sales | toll-free: 1 800 880 193toll-free: 1 800 881 306toll-free: 1800 881 386toll-free: 1800 881 306 (option 6)toll-free: 1 800 888 202toll-free: 1 800 888 213 |
| MexicoInternational Access Code: 00Country Code: 52 | E-mail: la-techsupport@dell.comCustomer Technical SupportSalesCustomer ServiceMain | 001-877-384-8979or 001-877-269-338350-81-8800or 01-800-888-3355001-877-384-8979or 001-877-269-338350-81-8800or 01-800-888-3355 |
| Montserrat E-mail: la-techsupport@dell.comGeneral Support | toll-free: 1-866-278-6822 | |
| Netherlands Antilles F-mail: la-techsupport@dell.comGeneral Support | 001-800-882-1519 | |
| Netherlands (Amsterdam) | Website:support.euro.dell.com | |
| International Access Code: 00 | Technical Support for XPS | 020 674 45 94 |
| Country Code: 31 | Technical Support for all other Dell computers | 020 674 45 00 |
| City Code: 20 | Technical Support Fax | 020 674 47 66 |
| Home/Small Business Customer Care | 020 674 42 00 | |
| Relational Customer Care | 020 674 4325 | |
| Home/Small Business Sales | 020 674 55 00 | |
| Relational Sales | 020 674 50 00 | |
| Home/Small Business Sales Fax | 020 674 47 75 | |
| Relational Sales Fax | 020 674 47 50 | |
| Switchboard | 020 674 50 00 | |
| Switchboard Fax | 020 674 47 50 | |
| New Zealand | Website:support.ap.dell.com | |
| International Access Code: 00 | E-mail: support.ap.dell.com/contactus | |
| Country Code: 64 | General Support | 0800 441 567 |
| Nicaragua E-mail: la-techsupport@dell.com | ||
| General Support | 001-800-220-1377 | |
| Norway (Lysaker) | Website:support.euro.dell.com | |
| International Access Code: 00 | Technical Support for XPS | 815 35 043 |
| Country Code: 47 | Technical Support for all other Dell products | 671 16882 |
| Relational Customer Care | 671 17575 | |
| Home/Small Business Customer Care | 23162298 | |
| Switchboard | 671 16800 | |
| Fax Switchboard | 671 16865 | |
| Panama E-mail: la-techsupport@dell.com | ||
| General Support | 011-800-507-1264 | |
| Peru E-mail: la-techsupport@dell.com | ||
| General Support | 0800-50-669 | |
| Poland (Warsaw) | Website: support.euro.dell.com | |
| International Access Code: 011 | E-mail: pl_support_tech@dell.com | |
| Country Code: 48 | Customer Service Phone | 57 95 700 |
| City Code: 22 | Customer Care | 57 95 999 |
| Sales | 57 95 999 | |
| Customer Service Fax | 57 95 806 | |
| Reception Desk Fax | 57 95 998 | |
| Switchboard | 57 95 999 | |
| Portugal | Website: support.euro.dell.com | |
| International Access Code: 00 | Technical Support | 707200149 |
| Country Code: 351 | Customer Care | 800 300 413 |
| Sales | 800 300 410 or 800 300 411 or800 300 412 or 21 422 07 10 | |
| Fax | 21 424 01 12 | |
| Puerto Rico E-mail: la-techsupport@dell.com | ||
| General Support | 1-877-537-3355 | |
| St. Kitts and Nevis Website: www.dell.com/kn | ||
| E-mail: la-techsupport@dell.com | ||
| General Support | toll-free: 1-866-540-3355 | |
| St. Lucia Website: www.dell.com/lc | ||
| E-mail: la-techsupport@dell.com | ||
| General Support | 1-800-882-1521 | |
| St. Vincent and the Grenadines Website: www.dell.com/vc | ||
| E-mail: la-techsupport@dell.com | ||
| General Support | toll-free: 1-877-441-4740 | |
| Singapore (Singapore)International Access Code: 005Country Code: 65 | NOTE:The phone numbers in this section should be called from within Singapore or Malaysia only.Website:support.ap.dell.comTechnical Support (Dimension, Inspiron, and Electronics and Accessories)Technical Support (OptiPlex, Latitude, and Dell Precision)Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)Customer CareTransaction SalesCorporate Sales | toll-free: 1 800 394 7430toll-free: 1 800 394 7488toll-free: 1 800 394 7478toll-free: 1 800 394 7430(option 6)toll-free: 1 800 394 7412toll-free: 1 800 394 7419 |
| Slovakia (Prague)International Access Code: 00Country Code: 421 | Website:support.euro.dell.comE-mail:czech_dell@dell.comTechnical SupportCustomer CareFaxTech FaxSwitchboard (Sales) | 02 5441 5727420 22537 270702 5441 832802 5441 832802 5441 7585 |
| South Africa (Johannesburg)International Access Code:09/091Country Code: 27City Code: 11 | Website:support.euro.dell.comE-mail:dell.za_support@dell.comGold QueueTechnical SupportCustomer CareSalesFaxSwitchboard | 011 709 7713011 709 7710011 709 7707011 709 7700011 706 0495011 709 7700 |
| Southeast Asian and Pacific Countries | Technical Support, Customer Service, and Sales(Penang, Malaysia) | 604 633 4810 |
| Spain (Madrid)International Access Code: 00 | Website:support.euro.dell.com | |
| Home and Small Business | ||
| Country Code: 34 | Technical Support | 902 100 130 |
| City Code: 91 | Customer Care | 902 118 540 |
| Sales | 902 118 541 | |
| Switchboard | 902 118 541 | |
| Fax | 902 118 539 | |
| Corporate | ||
| Technical Support | 902 100 130 | |
| Customer Care | 902 115 236 | |
| Switchboard | 91 722 92 00 | |
| Fax | 91 722 95 83 | |
| Sweden (Upplands Vasby)International Access Code: 00 | Website:support.euro.dell.com | |
| Technical Support for XPS | 0771 340 340 | |
| Country Code: 46 | Technical Support for all other Dell products | 08 590 05 199 |
| City Code: 8 | Relational Customer Care | 08 590 05 642 |
| Home/Small Business Customer Care | 08 587 70 527 | |
| Employee Purchase Program (EPP) Support | 020 140 14 44 | |
| Technical Support Fax | 08 590 05 594 | |
| Sales | 08 590 05 185 | |
| Switzerland (Geneva)International Access Code: 00 | Website:support.euro.dell.com | |
| E-mail: Tech_support_central_Europe@dell.com | ||
| Country Code: 41 | Technical Support for XPS | 0848 33 88 57 |
| City Code: 22 | Technical Support (IHome and Small Business) for all other Dell products | 0844 811 411 |
| Technical Support (Corporate) | 0844 822 844 | |
| Customer Care (IHome and Small Business) | 0848 802 202 | |
| Customer Care (Corporate) | 0848 821 721 | |
| Fax | 022 799 01 90 | |
| Switchboard | 022 799 01 01 | |
| TaiwanInternational Access Code: 002Country Code: 886 | Website:support.ap.dell.comE-mail: ap_support@dell.comTechnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories)Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)Customer CareTransaction SalesCorporate Sales | toll-free: 00801 86 1011toll-free: 00801 60 1256toll-free: 00801 60 1250(option 5)toll-free: 00801 65 1228toll-free: 00801 651 227 |
| ThailandInternational Access Code: 001Country Code: 66 | Website:support.ap.dell.comTechnical Support (OptiPlex, Latitude, and Dell Precision)Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)Customer CareCorporate SalesTransaction Sales | toll-free: 1800 0060 07toll-free: 1800 0600 09toll-free: 1800 006 007(option 7)toll-free: 1800 006 009toll-free: 1800 006 006 |
| Trinidad/Tobago Website:www.dell.com/ttE-mail: la-techsupport@dell.comGeneral Support | 1-800-805-8035 | |
| Turks and Caicos Islands Website:www.dell.com/tcE-mail: la-techsupport@dell.comGeneral Support | toll-free: 1-877-441-4735 | |
| U.K. (Bracknell) | Website:support.euro.dell.com | |
| International Access Code: 00 | E-mail: dell_direct_support@dell.com | |
| Country Code: 44 | Customer Care website: | |
| City Code: 1344 | support.euro.dell.com/uk/en/ECare/form/home.asp | |
| Sales | ||
| Home and Small Business Sales | 0870 907 4000 | |
| Corporate/Public Sector Sales | 01344 860 456 | |
| Customer Care | ||
| Home and Small Business Customer Care | 0870 906 0010 | |
| Corporate Customer Care | 01344 373 185 | |
| Preferred Accounts (500–5000 employees) | 0870 906 0010 | |
| Global Accounts Customer Care | 01344 373 186 | |
| Central Government Customer Care | 01344 373 193 | |
| Local Government & Education Customer Care | 01344 373 199 | |
| Health Customer Care | 01344 373 194 | |
| Technical Support | ||
| Technical Support for XPS computers only | 0870 366 4180 | |
| Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) | 0870 908 0500 | |
| Technical Support for all other products | 0870 353 0800 | |
| General | ||
| Home and Small Business Fax | 0870 907 4006 | |
Uruguay Website: www.dell.com/uy
E-mail: la-techsupport@dell.com
General Support
toll-free: 000-413-598-2521
| Country (City)International Access CodeCountry CodeCity Code | Department Name or Service Area,Website and E-Mail Address | Area Codes,Local Numbers, andToll-Free Numbers |
| U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1 | Automated Order-Status ServiceAutoTech (portable and desktop computers)Hardware and Warranty Support (Dell TV, Printers, and Projectors) for Relationship customersAmericas Consumer XPS SupportConsumer (Home and Home Office) Support for all other Dell productsCustomer ServiceEmployee Purchase Program (EPP) CustomersFinancial Services website:www.dellfinancialservices.comFinancial Services (lease/loans)Financial Services (Dell Preferred Accounts [DPA])BusinessCustomer Service and SupportEmployee Purchase Program (EPP) CustomersSupport for printers, projectors, PDAs, and MP3 playersPublic (government, education, and healthcare)Customer Service and SupportEmployee Purchase Program (EPP) CustomersDell SalesDell Outlet Store (Dell refurbished computers)Software and Peripherals SalesSpare Parts SalesExtended Service and Warranty SalesFaxDell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired | toll-free: 1-800-433-9014toll-free: 1-800-247-9362toll-free: 1-877-459-7298toll-free: 1-800-232-8544toll-free: 1-800-624-9896toll-free: 1-800-624-9897toll-free: 1-800-695-8133toll-free: 1-877-577-3355toll-free: 1-800-283-2210toll-free: 1-800-456-3355toll-free: 1-800-695-8133toll-free: 1-877-459-7298toll-free: 1-800-456-3355toll-free: 1-800-695-8133toll-free: 1-800-289-3355or toll-free: 1-800-879-3355toll-free: 1-888-798-7561toll-free: 1-800-671-3355toll-free: 1-800-357-3355toll-free: 1-800-247-4618toll-free: 1-800-727-8320toll-free: 1-877-DELLTTY(1-877-335-5889) |
| U.S. Virgin Islands E-mail: la-techsupport@dell.com | ||
| General Support | 1-877-702-4288 | |
| Venezuela Website: www.dell.com/ve | ||
| E-mail: la-tcchsupport@dcll.com | ||
| General Support | 0800-100-4752 | |
Index
A
about
package contents, 10
TV, 5
access code
default, 29
parental control, 29
setting, 30
ATSC, 30
cable, usage, 14
connecting, 17
connector, location, 9
audio
button, 23
connector for VGA, location, 8
connectors, location, 6
DVI connectors, location, 8
equalizer mode, 28
midnight mode, 28
program, 28
speaker on/off, 28
SRS TruSurround, 28
TV menu, 28
TV out volume, 28
AV1/AV2/AV7. See composite.
AV3/AV4. See S-Video.
AV5/AV6. See component.
B
block
parental control, 30
button
audio, 23
channel up/down, 7
enter, 23
info, 23
input, 23
input source, 5, 7-8
menu, 23
mute, 23
pict, 23
power, 7
prev ch, 23
sleep, 23
TV menu, 7
volume up/down, 7
C
channel
setup, 30
channel lock
parental control, 29
coaxial
ATSC connector, 17
cable, usage, 14
NTSC connector, 17
color temperature, 28
component
AV5/AV6 connectors, location, 9
cable, usage, 15
connecting, 18
composite
AV1/AV2/AV7 connectors, location, 6
cable, usage, 14
connecting, 17
video/audio out connectors, location, 8
computer
connecting, 18
connector
ATSC, 9
audio left/right, 6
component (AV5/AV6), 9
composite (AV1/AV2/AV7), 6
composite video/audio out, 8
DVI audio connectors, 8
HDMI, 8
NTSC, 9
S-Video, 9
VGA, 8
VGA audio, 8
D
DVI
audio connectors, location, 8
E
enter
button, 23
cqualizer mode, 28
music, 28
theater, 28
voice, 28
H
HDMI
cable, usage, 15
connecting, 18
connector, location, 8
|
info
button, 23
input
button, 23
IR receiver
location, 7
M
menu
button, 23
midnight mode, 28
mono, 28
movie rating
parental control, 29
mutc
button, 23
N
NTSC, 30
connecting, 17
connector, location, 9
P
parental control, 29
block options, 29
channel lock, 29
movie rating, 29
pict
button, 23
picture menu
color temperature, 28
movies, 28
multimedia, 28
sports, 28
weak signal, 28
power LED
location, 7
prev ch
button, 23
R
remote control
audio button, 23
enter button, 23
info button, 23
input button, 23
installing batteries, 21
menu button, 23
mute button, 23
pict button, 23
prev ch button, 23
sleep button, 23
troubleshooting, 38
universal, using, 24
s
SAP, 28
second audio program. See SAP
self-test
using, 39
setup
channel setup, 30
channels, 30
menu, 30
TV menu hold time, 30
size
4 to 3, 29
full screen, 29
menu, 29
standard, 29
wide, 29
zoom, 29
slccp
button, 23
specifications, 41, 43
audio, 42
general, 41
inputs, 41
outputs, 42
physical dimensions, 41
picture-in-picture (PIP), 41
viewing angle, 41
SRS TruSurround XT, 28
stereo, 28
S-Vidco
AV3/AV4 connectors, location, 9
AV8 connector, location, 6
cable, usage, 15
connecting, 17
connecting, 18
connector, location, 8
T
volume
fixed, 28
variable, 28
tips
troubleshooting, 33
troubleshooting, 33
general problems, 34
remote control, 38
self-test, 39
tips, 33
TV menu messages, 38
VCA monitor, 39
TV
about, 5
caring for, 10
front view, 5
left view, 6-7
proper location, 13
rear view, 8
setting up, 13
troubleshooting, 33
TV menu
audio menu, 28
hold time, 30
messages, 38
parental control menu, 29
picture menu, 28
setup menu, 30
size menu, 29
TV ratings, 29
parental control, 29
V
VGA
W
weak signal, 28
TV LCD Dell™
natural_image
Front view of a flat-screen computer monitor with a stand and two labeled ports (1 and 2) pointing to the front panel.natural_image
Coiled black cable with multiple colored connectors (red, yellow, white) attached to its ends, no text or symbols visible.
natural_image
Close-up of a black coaxial cable with metallic connector and two gold-colored circular connectors on a dark surface (no text or symbols visible)natural_image
Three colored audio/video connectors (yellow, gray, red) with metallic pins and black cables, shown from different angles (no text or symbols visible)natural_image
Three connected audio/video cables (black, gray, red) shown from a photo inset, no text or symbols visible.natural_image
Close-up of multiple audio/video connectors with colored wires, no visible text or symbolsExcellente HDMI

natural_image
Five different audio/video audio jack cables (blue, green, red, white) shown against a white background, no text or symbols visible.natural_image
Close-up of a blue V12G D-sub connector with gold connectors (no text or symbols visible)natural_image
Three types of audio/video connectors shown in separate views: one with a gray plug, two with red and yellow cables, and a close-up of metallic components (no text or symbols visible)Votre télécommande
Installation des piles
natural_image
Exterior view of a DELL remote control with visible battery and keypad (no text or symbols on main device)- www.dell.com
• support.dell.com (assistance)
Assistance technique
classification films
SRS TruSurround XT, 28
stéréo, 28
S-Vidéo
connexion, 17
natural_image
Front view of a flat-screen computer monitor with a stand and two labeled ports (1 and 2) pointing to the front panel.natural_image
Coiled black cable with multiple colored connectors (red, yellow, white) attached to its ends, no text or symbols visible.
Cuidado de su TV

natural_image
Three connected audio/video connectors (black, gray, red) shown from a photo inset, no text or symbols visible.natural_image
Close-up of various colored audio/video connectors with black cables, no visible text or symbolsExcelente HDMI

natural_image
Close-up of four colored audio/video cables (blue, red, green, white) with black leads, no text or symbols visible.natural_image
Close-up of a blue DVI connector with a gold connector and black cable (no text or symbols visible)natural_image
Three types of audio/video connectors shown in separate views: one with black cable, two with red and yellow color probes (no text or symbols visible)SRS TruSurround XT, 28
V
volumen
fijo, 28
variable, 28
T
tamaño
4 a 3,29
estándar, 29
menú, 29
Pantalla Ancha, 29
pantalla completa, 29
zoom, 29
temperatura de color, 28
temporizador
botón, 23
TV
acerca de, 5
cuidado de, 10
