DuoControl CS - Gas detector TRUMA - Free user manual and instructions

USER MANUAL DuoControl CS TRUMA

Always keep the instructions in the vehicle

Read and observe the instructions

Make the instructions accessible to other users too

The document number for these instructions is printed on each inside page in the footer and on the back The document number consists of

Article number (10 numbers)

These instructions apply exclusively to the DuoControl CS gas pres- sure regulator

These instructions are aimed at users/vehicle owners Sections with a grey background in these instructions are aimed exclusively at expertsDuoControl CS About these instructions 35EN 50020-00980 ∙ 00 ∙ 08/2022 Only competent and trained people (experts) are permit- ted to install and repair the Truma product and to carry out the function test, at the same time observing the installation and operating instructions and the currently recognised technical regulations Experts are people who, based on their specialist instruction and training, their knowledge and experience with Truma products and the relevant standards, can carry out the necessary work properly and identify potential hazards

Gender-specific language has not been used to improve legibility Corresponding terms apply to people of all genders in the inter- ests of equal treatment

1.4 Symbols and displays

Symbol Meaning Warning of hazards for people Expert Additional information to help with understanding or optimising work processes Symbol for an action step Something has to be done here

Warnings are used in these instructions to warn against property damage and personal injury

Always read and observe warnings Warning word Meaning DANGER Hazards for people Failure to observe this information will lead to fatal or severe injury WARNING Hazards for people Failure to observe this information will lead to fatal or severe injury CAUTION Hazards for people Failure to observe this information may lead to minor injury NOTICE Information about preventing property damage 2 Safety To prevent potential damage to property and personal injury, all the safety instructions in this section must be read and followed

2.1 Safety instructions

2.1.1 General safety

Improper installation of the gas pressure regulator without the requi- site expert knowledge and experience may lead to dangerous leaks or malfunctions

Installation of the gas pressure regulator may only be performed by a qualified expertDuoControl CS Safety 37EN 50020-00980 ∙ 00 ∙ 08/2022 Improper use of the gas pressure regulator may lead to damage to property and personal injury

Only start and use the gas pressure regulator when it is in a tech- nically perfect and safe-to-operate state

Read the operating instructions for the gas pressure regulator in full beforehand

Observe locally applicable laws, directives and standards relating to using and operating the gas pressure regulator

Avoid using external undue force on the gas pressure regulator, since this may lead to malfunctions

2.1.2 Component installation and connection

Component connections may be leaky if they are incorrectly installed, damaged or dirty

Use high-pressure hoses under all circumstances for high-pres- sure connections between the gas cylinder and the gas pressure regulator or gas filter

When connecting the high-pressure hoses, ensure that the seals at the respective hose outlets are present and undamaged

Securely fasten all parts to stable structures to prevent damage due to vehicle vibrations while driving

Replace gas hoses immediately if they have been completely or partially damaged or were changed in any way

Keep connections free from dirt

2.1.3 Handling liquid gas

The use of upright gas cylinders from which gas is extracted in the gas phase is mandatory when operating the gas pressure regulator If a gas cylinder is on its side, liquid can penetrate low-pressure parts, damage sensitive parts and lead to dangerous gas leaks Gas cylin- ders from which gas is taken in the liquid phase (eg for fork lifts) must not be used, since they would result in damage to the gas systemDuoControl CSSafety 38 EN 50020-00980 ∙ 00 ∙ 08/2022

Only use gas cylinders in an upright position

Do not use gas cylinders that provide gas from the liquid phase

Gas cylinders that are not connected to the gas system must be closed at all times and provided with protection caps

Connected gas cylinders are considered to be operating materials and not hazardous materials (ADR exemption in accordance with sections 1131 and 1132 e) The use of gas cylinders that are more than 80% full may lead to the liquid phase penetrating low-pressure parts, damaging sensitive parts and causing dangerous gas to leak

Do not fill gas cylinders more than 80% Liquid gas is heavier than air If there is a leak, a flammable gas mix- ture may be created near the ground

Ensure that the gas locker has sucient ground ventilation so that the gas can escape at all times If you can smell gas or there are leaks in the gas system:

Do not switch on electrical appliances or other ignition sources

Close the cylinder valve

Have an expert check and repair the gas system immediately

Do not open the cylinder valve anymore in the meantime

2.1.4 Safe operation

The gas pressure regulator must not be installed any lower than the cylinder valve to prevent gas in the liquid phase from penetrating low-pressure parts, damaging sensitive parts and causing dangerous gas leaks The gas pressure regulator contains a pressure relief valve (PRV), which is used to relieve temporary overpressure in the gas system This means that gas escapes in a controlled mannerDuoControl CS Safety 39EN 50020-00980 ∙ 00 ∙ 08/2022

To prevent dangerous gas from accumulating, the gas pressure regulator must be installed in a well-ventilated space Ventila- tion must be guaranteed at all times Do not close ventilation openings

Close the gas cylinder if the vehicle is parked in a garage

Close the gas cylinder during transport on ferries, etc Chemical residues that may be contained in inferior liquid gas may damage the product, shorten its lifespan and even lead to leaks

A gas filter must be installed upstream of the gas pressure regu- lator inlet to provide reliable protection against dirt or oil contami- nation Gas pressure regulators, automatic switchover equipment and high- and low-pressure hoses must be replaced no later than 10 years after the date of their manufacture in order to guarantee fault-free func- tioning of the gas system under normal operating conditions Earlier replacement may be required if this is prescribed by national regu- lations Truma accepts no responsibility for malfunctions, damage, injury or accidents resulting from operating gas pressure regulators, automatic switchover equipment and high- and low-pressure hoses that are more than 10 years old

Replace gas pressure regulators and high- or low-pressure hoses in good time according to applicable regulations The user is responsible for this

Observe national regulations When changing a gas cylinder, a gas hose or a filter pad, flammable gas may escape:

2.1.5 Operating the gas system while driving

For heating while driving, Regulation (EC) 661/2009 and the binding UN/ECE regulation R 122 stipulate safety shut-o devices for motor homes and caravans that ensure that the gas supply is shut o in the event of an accident This gas pressure regulator meets this require- ment Installing a safety shut-o device with an appropriately configured gas installation means that a type-tested liquid gas heater may be operated while driving throughout Europe in line with the aforemen- tioned regulation

National provisions and regulations for operating gas systems while driving must be observed For vehicles manufactured before 01/2007 there are no restrictions for operating the gas system while driving*

• Except for France: In France, operation of a gas system while driving is only permitted in type-tested vehicles with first registration as of January 1, 2007 In older vehicles the operation of the gas system while driving is also non-permissible in combination with a safety shut-o device Take additional safety measures if heating or another gas appliance needs to be used while driving:

Follow the appliance manufacturer’s instructions before operating a gas appliance while driving

Use high-pressure hoses with hose rupture protection (HRP) for connecting the gas cylinders to the gas pressure regulators or gas filters

This product is only suitable for the specified intended use Any other use, or use that extends beyond this, will be deemed improper and will result in warranty claims lapsing and precludes any liability claimsDuoControl CS Safety 41EN 50020-00980 ∙ 00 ∙ 08/2022 The DuoControl CS gas pressure regulator is a safety gas pressure regulator according to EN16129 for operation with liquid gas in the gas phase The gas pressure regulator is approved exclusively for use and opera- tion in caravans of vehicle class O and motor homes of vehicle class M1 if the gas system was installed in accordance with EN1949 The gas pressure regulator has a safety shut-o device (crash sensor) that prevents liquid gas from escaping in an uncontrolled manner in an accident according to UN/ECE regulation 122 Gas appliances may therefore be operated in the vehicle while driving The gas pressure regulator may only be operated

in a protected environment that is not exposed to moisture, sunlight or dust,

if it was installed in accordance with the installation instructions,

if it was checked by a liquid gas expert,

taking into consideration national provisions and regulations on operating and testing gas installations (eg DVGW Work Sheet G607 in Germany),

2.3 Use that is not compliant with the intended

purpose Uses that are not listed under proper use are improper and therefore prohibited Installation and operation is eg impermissible in:

Motor buses (vehicle classes M2 and M3)

Commercial vehicles (vehicle class N)

Boats and other water vessels

Hunting/forestry huts, weekend homes or awnings

Trailers and vehicles used by outdoor kindergartensDuoControl CSProduct description 42 EN 50020-00980 ∙ 00 ∙ 08/2022

Potentially explosive areas (EX Zone 0)

Closed spaces (eg households) The gas pressure regulator may not be used for commercial purposes Any technical changes to the gas pressure regulator are prohibited 3 Product description

The pressure in a filled gas cylinder is up to 16bar The gas applian- ces in the vehicle are designed for an operating pressure of 30mbar The gas pressure regulator is situated between the gas cylinder and the gas appliances and reduces the gas cylinder’s pressure to the gas system’s operating pressure The connection between the gas cylinders and the gas pressure regulator is established using flexible high-pressure hoses The high-pressure hoses are fitted with hose rupture protection as an option Optional gas filters clean the gas and therefore protect the gas system from contaminants

3.2 Gas pressure regulator

The DuoControlCS gas pressure regulator is a safety gas pressure regulator according to EN16129 for operation with liquid gas in the gas phase A crash sensor is integrated in the gas pressure regulator The gas pressure regulator has automatic switchover equipment at the inlet to the connection to two gas cylinders The gas pressure regulator is available with a horizontal design in the DuoControlCSvariant and with a vertical design in the DuoControlCSvariantDuoControl CSProduct description 44 EN 50020-00980 ∙ 00 ∙ 08/2022

The gas pressure regulator is fitted with an automatic safety device (PRV)

If the gas pressure regulator is not working properly, for example due to dirt or other foreign mateiral, the safety valve opens and releases the overpressure The connected consumers are thus protected from an impermissibly high pressure The PRV closes auto- matically after the pressure is reduced

In a two-cylinder gas system, the switchover system ensures automa- tic switchover between the gas cylinders As soon as the operating cylinder is empty (<0,5bar), the switchover system switches to the reserve cylinder Switchover is indicated by means of red or green windows (Fig 3-1) Both windows relate to the operating cylinder

Green display: the operating cylinder is full

Red display: the operating cylinder is empty The white lug (Fig 3-2) points to the operating cylinder

The gas pressure regulator has an integrated safety shut-o device (crash sensor) according to UN/ECE regulation 122 The installed crash sensor stops the gas supply immediately when an accident oc- curs It triggers at a directly acting acceleration of 40

This corresponds to an impact speed of approx 15 to 20 km/h If the yellow reset button is pressed in (Fig 4-1), the crash sensor is active The gas pressure regulator is ready for operation This means that the gas system is supplied with gas If the yellow reset button is protruding (Fig 4-2), the crash sensor was triggered The gas pressure regulator is not ready for operation This means that the gas system is not supplied with gas

Unusually strong vibrations while driving may lead to the crash sensor triggering inadvertently In this situation, the flow of gas is interrupted To reset the crash sensor, see chapter „Resetting the reset button“

The screw aid guarantees the required tightening torque Damage to the union or the seal is therefore prevented

Use the included screw aid to attach and remove the high-pres- sure hoseDuoControl CSProduct description 46 EN 50020-00980 ∙ 00 ∙ 08/2022

Chemical residues that may be contained in inferior liquid gas may damage the gas pressure regulator, shorten its lifespan or even lead to leaks Truma advises using the gas filter to minimise this risk (see wwwtrumacom)

3.8 Type plate and serial number

The technical data is printed on the cap of the gas pressure regulator (Fig 6-1) The serial number is printed on the housing in plain text (Fig 6-2) and as a QR code (Fig 6-3)

A yellow sticker with information about operating pressure and safe use is axed to the gas pressure regulator The sticker must be a- xed in a location close to the gas pressure regulator (eg in the gas locker) where it is clearly visible to all users Missing stickers can be requested from Truma Fig 8 4 Operation

Connect the gas cylinder and ensure that the hose connection is in perfect condition

Open the cylinder valve

Firmly press the hose rupture protection on the high-pressure hose for 5seconds if necessary

Reset the reset button if necessary The system is now ready for operation The gas appliances can be used

To reset the gas pressure regulator, press the yellow reset button with the T20Torx pin of the screw aid in the housing, gently turn in a clockwise direction and hold for 10 secondsDuoControl CS Operation 49EN 50020-00980 ∙ 00 ∙ 08/2022

Ensure that the yellow reset button remains engaged Repeat the procedure if necessary Move the machine into a horizontal position if necessary

4.3 Changing the gas cylinder

Use the included screw aid to attach and remove the high-pressure hose The screw aid helps you generate the necessary tightening torque and prevents damage to the union that may otherwise result from using an improper tool

WARNING Risk of fire and explosion hazard due to residual gases Residual gases may escape and form a flammable gas mix- ture with the air when the cylinder is changed

4.3.1 Gas cylinder with cylinder valve

Close the cylinder valve of the empty gas cylinder

Unscrew the high-pressure hose from the cylinder valve with the screw aid

Replace the gas cylinder

Screw the high-pressure hose onto the cylinder valve of the full gas cylinder with the screw aid

If a gas filter is present, change the filter pad (see the operating instructions for the gas filter)

Open the cylinder valve of the full gas cylinder

If available, press the hose rupture protection on the high-pres- sure hose

Set the control knob on the gas pressure regulator to the full gas cylinder (operating cylinder) To to this, turn the control knob 180° to the stop position

Turning it to the intermediate position causes a simultaneous withdrawal of gas from both gas cylinders The intermediate position should be avoidedDuoControl CSOperation 50 EN 50020-00980 ∙ 00 ∙ 08/2022

If necessary, press the yellow reset button on the gas pressure regulator, gently turn in a clockwise direction and hold for 10 seconds

After any intervention, check the hose connection on the cylinder valve for leaks (see the “Checking for leaks in the high-pressure section” chapter)

During a cylinder change, ensure that the high-pressure hoses from the inlet connection of the gas pressure regulator is always at a constant gradient to the gas cylinders (Fig 11) Fig 11 After replacing the empty gas cylinder, select it as the new reserve cylinder To to this, turn the control knob 180°

4.3.2 Gas cylinder with clip-on adapter

For handling the clip-on adapter, see the operating instructions for the clip-on adapter

Close the valve from the clip-on adapter

Disconnect the clip-on adapter from the empty gas cylinder

If a gas filter is present, change the filter pad (see the operating instructions for the gas filter)

Replace the gas cylinder

Connect the clip-on adapter to the full gas cylinder

Open the valve from the clip-on adapter

If available, press the hose rupture protection on the high-pres- sure hose

Set the control knob on the gas pressure regulator to the full gasDuoControl CS Operation 51EN 50020-00980 ∙ 00 ∙ 08/2022 cylinder (operating cylinder) To to this, turn the control knob 180° to the stop position

Turning it to the intermediate position causes a simultaneous withdrawal of gas from both gas cylinders The intermediate position should be avoided

If necessary, press the yellow reset button on the gas pressure regulator, gently turn in a clockwise direction and hold for 10 seconds

After any intervention, check the hose connection on the cylinder valve for leaks (see the “Checking for leaks in the high-pressure section” chapter) After replacing the empty gas cylinder, select it as the new reserve cylinder To to this, turn the control knob 180°

4.4 Changing the high-pressure hose

Gas cylinders in dierent countries have a wide range of connections This may lead to the high-pressure hose also needing to be changed when a gas cylinder is changed Truma oers a multitude of high-pressure hoses for dierent Euro- pean gas cylinders (see wwwtrumacom)

High-pressure hoses must be replaced before their expiry date elapses or when they are damaged

Store high-pressure hoses in a dark and dry place

Observe national and local regulations

Use the supplied screw aid to change the high-pressure hose The required tightening torque is achieved with the screw aid Damage to the bolted connections caused by unsuitable tools is thus avoided

Never use hose clips because this can cause damage and leaks in high-pressure hosesDuoControl CSOperation 52 EN 50020-00980 ∙ 00 ∙ 08/2022

WARNING Risk of fire and explosion hazard due to residual gases Residual gases may escape and form a flammable gas mix- ture with the air when the high-pressure hose is changed

WARNING Risk of fire and explosion hazard due to damaged or missing seal

Check the flat gasket during each high-pressure hose change and replace it if it is ageing, hardening, cracking or exhibits other visible defects

Never use self-made seals; instead, only use Truma original spare parts

Ensure that the seal is available and properly installed

It is advisable to replace the flat gasket G13 (see chapter „Accessories“) during each hose change

Close the cylinder valve of the gas cylinder

Disconnect the high-pressure hose from the cylinder valve or clip- on adapter Observe the direction of rotation (left-hand thread)

Loosen the high-pressure hose from the gas pressure regulator or gas filter Use the supplied screw aid (width across flat23mm) for this purpose Use a spanner (width across flat18mm) to hold the gas pressure regulator in place

Check the new high-pressure hose for contaminants Clean the high-pressure hose if necessary

Insert the flat gasket accurately into the hose connection

Screw the new high-pressure hose onto the gas pressure regulator or gas filter Use the supplied screw aid (width across flat23mm) for this purpose Use a spanner (width acrossDuoControl CS Leak test 53EN 50020-00980 ∙ 00 ∙ 08/2022 flat18mm) to hold the gas pressure regulator in place Use your hand to hold the gas filter in place If the screw aid jumps over or slips during tighening, the required tightening torque has been reached

If present, attach the clip-on adapter back onto the high-pressure hose

Screw the high-pressure hose onto the cylinder valve of the full gas cylinder with the screw aid

Open the cylinder valve of the gas cylinder

If available, press the hose rupture protection on the high-pres- sure hose

If necessary, press the yellow reset button on the gas pressure regulator, gently turn in a clockwise direction and hold for 10 seconds

After any intervention, check the high-pressure hose connection on the cylinder valve for leaks (see the “Checking for leaks in the high-pressure section” chapter) 5 Leak test

5.1 High-pressure section

The leak test of the high-pressure section can be performed by the user The high-pressure hose is screwed onto the cylinder valve and onto the gas pressure regulator or gas filter Gas can escape at these unions The user is responsible for the test

After each gas cylinder or high-pressure hose change, check the unions in the high-pressure section with a leak-finder spray in accordance with EN14291

5.2 Low-pressure section

WARNING Risk of fire or explosion hazard If the leak test is not performed properly on the low-pressure section, leaks may remain undiscovered

Only have the gas system checked by an expert For experts only Test conditions:

The high-pressure hose and gas cylinder must be connected

Switch o all the gas appliances such as the heating, refrigerator or gas hob in the recreational vehicle

Open all quick-acting shut-o valves to the gas appliances and, if necessary, the gas remote switch

Disconnect the low-pressure section from the high-pressure section To do this, push in the triggering element for the crash sensor until the yellow reset button jumps out

Unscrew the screw cap of the test connection

Connect the regulator test appliance with the test hose to the test connection

Check for leaks in accordance with the national regulations (eg 607 in Germany)

Unscrew the regulator test appliance from the test connection

Screw the screw cap back onto the test connection

Press the yellow reset button with the T20Torx pin of the screw aid in the housing and gently turn in an anti-clockwise directionDuoControl CS Maintenance 55EN 50020-00980 ∙ 00 ∙ 08/2022

Do not remove covers on the gas pressure regulator under any circumstances

If in doubt, contact Truma ServiceDuoControl CSTroubleshooting 56 EN 50020-00980 ∙ 00 ∙ 08/2022 The user must arrange for the gas system to be tested in accordance with the relevant national regulations (eg in Germany every 2 years) by a liquid gas expert The test must be confirmed on the respective test certificate (G 607) In countries where testing is not mandatory, it is advisable to have the gas system tested every 2 years for your own safety 7 Troubleshooting Fault rectification measures are listed below If the measures are not successful, contact Truma Service The following points must be checked if there are problems with the gas supply:

Check the fill level of the gas cylinder

Check that the cylinder valve is opened

Check the hose rupture protection* if one is in use

Check whether the switchover system is set/adjusted correctly

Check whether the crash sensor was triggered (see chapter „Crash sensor (CS)“)

Check whether the quick-acting shut-o valves on the gas appli- ances (heating, oven, gas hob, etc) are open The gas pressure regulator may ice up at temperatures around 0 °C If the gas pressure regulator ices up, the gas flow is reduced or completely interrupted To ensure an uninterrupted gas supply at low temperatures, Truma also oers the EisEx regulator heater 8 Accessories High-pressure hoses with hose rupture protection and country-specific connections, see wwwtrumacomDuoControl CS Technical data 57EN 50020-00980 ∙ 00 ∙ 08/2022 Flat gasket G.13 for high-pressure connection, M20x15 (G13) Part number: 50020-76300 Other accessories (see wwwtrumacom) 9 Technical data (determined in accordance with EN 16129:2013 or Truma test condi- tions) Size Value Gas type Liquid gas (propane / butane) Inlet pressure 07–16bar Output pressure 30mbar Regulator capacity 15kg/h Regulator inlet Male thread M20 x 15 (G13) M20x15 union nut tight- ening torque 3–5Nm Regulator outlet Olive screw connection 8 mm or 10 mm (H9) 8mm cutting ring screw connection tightening torque 14–19Nm 10mm cutting ring screw connection tightening torque 16–21Nm Crash sensor triggering value 40

XX: Year of manufacture, printed on the type plate

Fig 15 The dimensions are in mm Not shown to scale Gas flows in the direction indicated by the arrow 10 Warranty Manufacturer’s Warranty (European Union) Scope of Manufacturer's Warranty As the Manufacturer of the appliance, Truma undertakes a warranty towards the Consumer that covers any material and/or manufacturing defects of the appliance This warranty is applicable in EU member states as well as the United Kingdom, Iceland, Norway, Switzerland and Turkey A Consumer is the natural person who was the first one to purchase the appliance from the Manufacturer, OEM or dealer and who neither resold the appliance in a commercial or self-employed professional capacity nor installed it for a third party in such a capacityDuoControl CSWarranty 60 EN 50020-00980 ∙ 00 ∙ 08/2022 The Manufacturer’s Warranty covers any of the aforementioned defects that occur within 24 months upon concluding the purchase agreement between the seller and the Consumer The Manufacturer or an authorised service partner undertakes to remedy such defects through subsequent fulfilment, ie at its discretion either by repairing or replacing the defective item Defective parts shall become the property of the Manufacturer or the authorised service partner If the appliance is no longer manufactured at the time of defect notification and if replacement delivery has been opted for, then the Manufacturer may deliver a similar product If the Manufacturer remedies a defect under its Warranty commit- ment, the term of the Warranty shall not start again with regard to the repaired or replaced parts; rather, the original warranty period shall continue to be applicable to the appliance Only the Manufacturer itself or an authorised service partner shall be entitled to conduct a warranty job Any costs that occur in the event of a warranty claim shall be settled directly between the authorised service partner and the Manufacturer The Warranty does not cover additional costs arising from complicated removal or installation jobs on the unit (eg dismantling of furnishings or parts of the vehicle body), and neither does it cover travel expenses incurred by the authorised service part- ner or the Manufacturer No further-reaching claims shall be permitted, especially damage claims presented by the Consumer or third parties This shall not aect the provisions of the German Product Liability Act The voluntary manufacturer’s warranty does not aect the consu- mer’s legally valid claims for defects against the seller in the relevant country of purchase In individual countries there may be warranties that can be issued by the relevant dealer (ocial distributor, Truma Partner) In such cases the warranty can be implemented directly through the dealer from whom the Consumer bought the applianceDuoControl CS Warranty 61EN 50020-00980 ∙ 00 ∙ 08/2022 The warranty regulations of the country in which the appliance was purchased by the Consumer for the first time shall also be applicable Exclusion of warranty A warranty claim is not applicable:

Improper, unsuitable, faulty or negligent use and any use that is not compliant with the intended purpose

Improper installation, assembly or commissioning, contrary to operating or installation instructions,

Improper operation or operation contrary to operating or installa- tion instructions, particularly any disregard for maintenance, care or warning notes,

Instances where installations, repairs or any other procedures have been conducted by non-authorised parties

for consumables, wearing parts and for natural wear and tear if the device has replacement, additional or accessory parts that are not the manufacturer's original parts or not approved by the manufacturer This applies in particular if the appliance is subject to networked control, if the control units or the software have not been approved by Truma or if the Truma control unit (eg Truma CP plus or Truma iNetBox) has not been exclusively used for cont- rolling Truma appliances or appliances approved by Truma

As a consequence of damage arising from foreign substances (eg oil, or plasticisers in the gas), chemical or electrochemical influences in the water, or cases when the appliance has come into contact with unsuitable substances (eg chemical products, flammable substances or unsuitable cleaning agents)

Damage caused by abnormal environmental or unsuitable opera- ting conditions

Damage caused by force majeure or natural disasters or any other influences not within Truma’s responsibility

End customer’s or third-party modifications of the appliance, including any replacement, supplementary or accessory parts, or installation of the same, especially concerning the exhaust gas system or the cowl Making a warranty claim The warranty must be claimed with an authorised service partner or at the Truma Service Centre All the relevant addresses and phone numbers can be found at wwwtrumacom, in the “Service” section The Manufacturer‘s address is: Truma Gerätetechnik GmbH & Co KG Truma Servicezentrum Wernher-von-Braun-Straße 12 85640 Putzbrunn, Germany To ensure a smooth procedure, we would be grateful if you could have the following details ready before contacting us:

Detailed description of the defect

Serial number of the appliance