GloRay GRSS4818 - Food Warmers Hatco - Free user manual and instructions
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| Product Type | Stone-top table food warmer |
| Brand | Hatco |
| Model | GloRay GRSS4818 |
| Dimensions (W x D x H) | 1220 mm x 457 mm x 159 mm (48" x 18" x 6.25") |
| Weight | 20 kg (45 lb) |
| Power Supply | 120 V, 1270 W, 10.6 A (NEMA 5-15P plug) |
| Surface Material | Artificial stone |
| Temperature Range | Adjustable by thermostat (max 93 °C / 200 °F for built-in models) |
| Control Type | Rotary mechanical thermostat |
| Switch | Illuminated On/Off |
| Cord Length | 1.83 m (6 ft) |
| Intended Use | Holding preheated food warm |
| Minimum Ambient Temperature | 21 °C (70 °F) |
| Safe Distance from Walls | 25 mm (1") minimum |
| Cleaning | Soft non-abrasive cloth; food surface sanitizer |
| Stone Surface Maintenance | Mild cleaner; abrasive pad for stubborn stains |
| Safety | Grounding required; do not immerse; burn hazard |
| Spare Parts | Hatco genuine parts only (contact customer service) |
| Warranty | 1 year parts and labor |
| Repairability | No user-serviceable parts; contact a professional |
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USER MANUAL GloRay GRSS4818 Hatco
Register Online! (see page 2)
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Technical line drawings of three electronic device components: a flat panel, a circular fan with cable, and a connected control unit (no text or symbols)WARNING
Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you're unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.
English = p 2
ADVERTENCIA
Important Owner Information ....2
Introduction......2
Important Safety Information....3
Model Descriptions....4
All Models....4
GRSS Models......4
GRSSR Models 4
GRSSB Models 4
Model Designation....4
Specifications....5
Plug Configurations 5
Electrical Rating Charts....5
Dimensions....7
Installation 9
GRSS and GRSSR Models....9
GRSSB Models 9
Operation 11
General 11
Maintenance 12
General....12
Cleaning 12
Cleaning the Stone Surface 12
Troubleshooting Guide ....13
Options and Accessories....14
Limited Warranty....18
Authorized Parts Distributors......Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label on bottom of GRSS model, bottom of control box on GRSSB and GRSSR models). Please have this information available when calling Hatco for service assistance.
Model No. ____
Serial No. ____
Voltage
Date of Purchase
Register your unit!
Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on "Warranty Registration".
Business 8:00 AM to 5:00 PM
Hours: Central Standard Time (C.S.T.)
(Summer Hours: June to September –
8:00 AM to 5:00 PM C.S.T.
Monday through Thursday
8:00 AM to 2:30 PM C.S.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
E-mail: partsandservice@hatcocorp.com
Fax: (800) 690-2966 (Parts and Service)
(414) 671-3976 (International)

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607.
Additional information can be found by visiting our web site at www.hatcocorp.com.
INTRODUCTION
The Hatco Glo-Ray ^® Heated Stone Shelf is designed to keep prepared foods hot while blending into your décor. Heated Stone Shelves will keep all foods at optimum serving temperatures without affecting quality. These warmers have a thermostatically-controlled heated base to extend the holding times of most foods.
Glo-Ray Heated Stone Shelves are a product of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.
This manual provides the installation, safety, and operating instructions for the Glo-Ray Heated Stone Shelf. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the Glo-Ray Heated Stone Shelf.
Safety information that appears in this manual is identified by the following signal word panels:
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to personal injury.

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.
WARNING
ELECTRIC SHOCK HAZARD:
- Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.
- Remote mounted control enclosure must be mounted on a vertical wall and installed in vertical position. Mounting control enclosure in horizontal position may result in collection of liquids and lead to an electric shock.
- Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
- DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
- Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70^ (21°C).
- This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
- Do not steam clean or use excessive water on unit.
- Do not pull unit by power cord.
- Discontinue use if power cord is frayed or worn.
- Do not attempt to repair or replace a damaged power cord. The cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.
- This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
- Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.
FIRE HAZARD: Locate unit a minimum of 1" (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.
This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.
Make sure all operators have been instructed on the safe and proper use of the unit.
Make sure food product has been heated to the proper food-safe temperature before placing on the unit. Failure to heat food product properly may result in serious health risks. This unit is for holding preheated food product only.
WARNING
This unit has no "user-serviceable" parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.
CAUTION
BURN HAZARD: Some exterior surfaces on the unit will get hot. Use caution when touching these areas.
Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.
Do not operate built-in models without the trim mounting ring and the control box mounted properly as described in the installation instructions.
The National Sanitation Foundation (NSF) requires that units over 36" (914 mm) in width or weighing more than "80 lbs. (36 kg) either be sealed to or raised above the installation surface. If unit cannot be sealed at the point of use, 4" (102 mm) legs are included to allow for proper cleaning access below unit.
Make sure to clean and sanitize stone surface properly after deep cleaning the surface using abrasives and before placing food product on unit.
NOTICE
Damage to any countertop material caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact the manufacturer of the countertop material for application information.
Built-in units must not have a setpoint temperature higher than 200^ F ( 93^ C). Temperatures exceeding 200^ F ( 93^ C) will damage unit and void warranty.
Do not modify wiring or cut thermostat capillary on control box to increase remote mounting distance. Cutting thermostat capillary will cause unit to overheat and may damage unit as well as surrounding countertop.
Do not lay unit on the side with the control panel. Damage to unit could occur.
Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.
Do not drag or slide unit when moving or installing. Carefully lift unit to prevent the rubber feet from tearing off.
If weight on shelf exceeds 50 lbs. (23 kg), a deflection up to 5/32" (4 mm) is possible. If weight on shelf exceeds 100 lbs. (45 kg), a deflection of 1/4" (6 mm) is possible. Shelf is not guaranteed if weight on shelf exceeds 150 lbs. (68 kg). All weight must be distributed evenly across entire shelf.
All Models
All Hatco Glo-Ray ^® Heated Stone Shelves are ideal for pass through areas, buffet lines, and as hors d'oeuvre displays. The unique Heated Stone Shelf is constructed of a simulated stone solid surface and is available in several colors. Standard equipment includes an illuminated power ON/OFF switch, a thermostatically-controlled heated stone top, and painted steel base.
GRSS Models
The GRSS Heated Stone Shelf is a portable shelf with an attached 6' (1829 mm) cord and plug. The portable unit is available in six models: GRSS-2418, GRSS-3018, GRSS-3618, GRSS-4818, GRSS-6018, and GRSS-7218.

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Line drawing of a flat electronic device with ports and connectors (no text or symbols)Model GRSS
GRSSR Models
The GRSSR Heated Stone Shelf is a portable round shelf with an attached 6' (1829 mm) cord and plug. The portable unit is available in three models: GRSSR-16, GRSSR-18 and GRSSR-20.

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Line drawing of a circular mechanical device with attached lever and base (no text or symbols)Model GRSSR
GRSSB Models
The GRSSB Heated Stone Shelf is a built-in unit that is equipped with an attached trim mounting ring. The unit includes a remote control box that is attached with 3' (914 mm) of conduit. A 6' (1829 mm) power cord with plug connects the remote control box to the power source.
The built-in units are available in six models: GRSSB-2418, GRSSB-3018, GRSSB-3618, GRSSB-4818, GRSSB-6018, and GRSSB-7218.

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Technical line drawing of a solar panel installation with connected components (no text or symbols)Model GRSSB
NOTE: Refer to the OPTIONS AND ACCESSORIES section in this manual for the available options and accessories.
MODEL DESIGNATION

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G R S S X - X X X X Glo-Ray Heated Shelf Stone Depth of Shelf Width/Diameter of Shelf Model Distinction None = Portable Rectangular R = Portable Round B = Built-In RectangularPlug Configuration
Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the applications.
WARNING
ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.
NOTE: Specification label on bottom of GRSS model, bottom of control box on GRSSB and GRSSR models. See label for serial number and verification of unit electrical information.

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NEMA 5-15P NEMA 5-20P CEE 7/7 Schuko BS-1363Plug Configurations
NOTE: Receptacle not supplied by Hatco.
Electrical Rating Chart — GRSS Models
| Model Voltage Watts Amps Plug Configuration Shipping Weight | |||||
| GRSS-2418 120 635 5.3 NEMA 5-15P 27 lbs. (12 kg) | |||||
| 220–230 (CE) 534–583 2.4–2.5 CEE 7/7 Schuko 27 lbs. (12 kg) | |||||
| 230–240 (CE) 583–635 2.5–2.6 BS-1363 | 27 lbs. (12 kg) | ||||
| GRSS-3018 120 780 6.5 NEMA 5-15P 30 lbs. (14 kg) | |||||
| 220–230 (CE) 655–716 3.0–3.1 CEE 7/7 Schuko 30 lbs. (14 kg) | |||||
| 230–240 (CE) 716–780 3.1–3.3 BS-1363 | 30 lbs. (14 kg) | ||||
| GRSS-3618 120 930 7.8 NEMA 5-15P 35 lbs. (16 kg) | |||||
| 220–230 (CE) 782–854 3.6–3.7 CEE 7/7 Schuko 35 lbs. (16 kg) | |||||
| 230–240 (CE) 854–930 3.7–3.9 BS-1363 | 35 lbs. (16 kg) | ||||
| GRSS-4818 | 120 | 1270 | 10.6 | NEMA 5-15P | 45 lbs. (20 kg) |
| 220–230 (CE) | 1068–1166 | 4.8–5.0 CEE 7/7 Schuko 45 lbs. (20 kg) | |||
| 230–240 (CE) | 1166–1270 | 5.0–5.2 | BS-1363 | 45 lbs. (20 kg) | |
| GRSS-6018 | 120 | 1560 | 13.0 | NEMA 5-20P | 56 lbs. (25 kg) |
| 220–230 (CE) | 1310–1432 | 6.0–6.2 CEE 7/7 Schuko 56 lbs. (25 kg) | |||
| 230–240 (CE) | 1432–1560 | 6.2–6.6 | BS-1363 | 56 lbs. (25 kg) | |
| GRSS-7218 | 120 | 1860 | 15.6 | NEMA 5-20P | 68 lbs. (31 kg) |
| 220–230 (CE) | 1564–1708 | 7.2–7.4 CEE 7/7 Schuko 68 lbs. (31 kg) | |||
| 230–240 (CE) | 1708–1860 | 7.4–7.8 | BS-1363 | 68 lbs. (31 kg) | |
The shaded areas contain electrical information for International models only.
NOTE: Shipping weight includes packaging.
Electrical Rating Chart — GRSSR Models
| Model Voltage Watts Amps Plug Configuration Shipping Weight | |||
| GRSSR-16 | 120 250 2.1 NEMA 5-15P | 14 lbs. (6 kg) | |
| 100 180 1.8 NEMA 5-15P | 14 lbs. (6 kg) | ||
| 220–230 (CE) 190–220 0.8–0.9 CEE 7/7 Schuko | 14 lbs. (6 kg) | ||
| 230–240 (CE) 220–250 0.9–1.0 | BS-1363 | 14 lbs. (6 kg) | |
| GRSSR-18 | 120 325 2.7 NEMA 5-15P | 16 lbs. (7 kg) | |
| 100 230 2.3 NEMA 5-15P | 16 lbs. (7 kg) | ||
| 220–230 (CE) 265–295 1.2–1.3 CEE 7/7 Schuko | 16 lbs. (7 kg) | ||
| 230–240 (CE) 295–325 1.3–1.4 | BS-1363 | 16 lbs. (7 kg) | |
| GRSSR-20 | 120 400 3.3 NEMA 5-20P | 18 lbs. (8 kg) | |
| 100 270 2.7 NEMA 5-15P | 18 lbs. (8 kg) | ||
| 220–230 (CE) 330–370 1.5–1.6 CEE 7/7 Schuko | 18 lbs. (8 kg) | ||
| 230–240 (CE) 370–400 1.6–1.7 | BS-1363 | 18 lbs. (8 kg) | |
Electrical Rating Chart — GRSSB Models
| Model Voltage Watts Amps Plug Configuration Shipping Weight | |||||
| GRSSB-2418 120 635 5.3 NEMA 5-15P 30 lbs. (14 kg) | |||||
| 220–230 (CE) 534–583 2.4–2.5 CEE 7/7 Schuko | 30 lbs. (14 kg) | ||||
| 230–240 (CE) 583–635 2.5–2.6 BS-1363 | 30 lbs. (14 kg) | ||||
| GRSSB-3018 120 780 6.5 NEMA 5-15P 35 lbs. (16 kg) | |||||
| 220–230 (CE) 655–716 3.0–3.1 CEE 7/7 Schuko | 35 lbs. (16 kg) | ||||
| 230–240 (CE) 716–780 3.1–3.3 BS-1363 | 35 lbs. (16 kg) | ||||
| GRSSB-3618 120 930 7.8 NEMA 5-15P 40 lbs. (18 kg) | |||||
| 220–230 (CE) 782–854 3.6–3.7 CEE 7/7 Schuko | 40 lbs. (18 kg) | ||||
| 230–240 (CE) 854–930 3.7–3.9 BS-1363 | 40 lbs. (18 kg) | ||||
| GRSSB-4818 | 120 | 1270 | 10.6 | NEMA 5-15P | 51 lbs. (23 kg) |
| 220–230 (CE) | 1068–1166 | 4.8–5.0 | CEE 7/7 Schuko | 51 lbs. (23 kg) | |
| 230–240 (CE) | 1166–1270 | 5.0–5.2 | BS-1363 | 51 lbs. (23 kg) | |
| GRSSB-6018 | 120 | 1560 | 13.0 | NEMA 5-20P | 56 lbs. (25 kg) |
| 220–230 (CE) | 1310–1432 | 6.0–6.2 | CEE 7/7 Schuko | 56 lbs. (25 kg) | |
| 230–240 (CE) | 1432–1560 | 6.2–6.6 | BS-1363 | 56 lbs. (25 kg) | |
| GRSSB-7218 | 120 | 1860 | 15.6 | NEMA 5-20P | 70 lbs. (32 kg) |
| 220–230 (CE) | 1564–1708 | 7.2–7.4 | CEE 7/7 Schuko | 70 lbs. (32 kg) | |
| 230–240 (CE) | 1708–1860 | 7.4–7.8 | BS-1363 | 70 lbs. (32 kg) | |
The shaded areas contain electrical information for International models only.
NOTE: Shipping weight includes packaging.
Dimensions — GRSS Series
| Model Width(A) | Depth(B) | Height(C) | FootprintWidth (D) | FootprintDepth (E) |
| GRSS-2418 | 24"(610 mm) | 18"(457 mm) | 2-1/2"(64 mm) | 19-3/4"(502 mm) |
| GRSS-3018 | 30"(762 mm) | 18"(457 mm) | 2-1/2"(64 mm) | 25-3/4"(654 mm) |
| GRSS-3618 | 36"(914 mm) | 18"(457 mm) | 2-1/2"(64 mm) | 31-3/4"(806 mm) |
| GRSS-4818* | 48"(1220 mm) | 18"(457 mm) | 6-1/4"(159 mm) | 42-3/4"(1086 mm) |
| GRSS-6018* | 60"(1524 mm) | 18"(457 mm) | 6-1/4"(159 mm) | 54-3/4"(1391 mm) |
| GRSS-7218* | 72"(1828 mm) | 18"(457 mm) | 6-1/4"(159 mm) | 66-3/4"(1695 mm) |
* Height includes 4" (102 mm) legs.

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A C DFront View Side View

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B EDimensions—GRSS Model
Dimensions — GRSSR Models
| Model | Diameter (A) | Height (B) |
| GRSSR-16 | 16" (406 mm) | 2-5/8" (67 mm) |
| GRSSR-18 | 18" (457 mm) | 2-5/8" (67 mm) |
| GRSSR-20 | 20" (508 mm) | 2-5/8" (67 mm) |

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A Top View Side View BDimensions—GRSSR Model
Dimensions — GRSSB Models
| Model | Width (A) | Depth (B) | Height (C) |
| GRSSB-2418 | 25-5/8" (651 mm) | 19-5/8" (498 mm) | 2-1/4" (57 mm) |
| GRSSB-3018 | 31-5/8" (803 mm) | 19-5/8" (498 mm) | 2-1/4" (57 mm) |
| GRSSB-3618 | 37-5/8" (956 mm) | 19-5/8" (498 mm) | 2-1/4" (57 mm) |
| GRSSB-4818 | 49-5/8" (1260 mm) | 19-5/8" (498 mm) | 2-1/4" (57 mm) |
| GRSSB-6018 | 61-5/8" (1565 mm) | 19-5/8" (498 mm) | 2-1/4" (57 mm) |
| GRSSB-7218 | 73-5/8" (1870 mm) | 19-5/8" (498 mm) | 2-1/4" (57 mm) |
| Width (D) | Depth (E) | Height (F) | |
| Remote Box (Standard) | 7" (178 mm) | 3" (76 mm) | 3-1/4" (83 mm) |
NOTE: See the OPTIONS AND ACCESSORIES section for dimension information for flush-style remote mounted control enclosures.
NOTICE
Refer to the INSTALLATION section of this manual for actual countertop cutout dimensions.

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A C E D FFront View

Side View
Dimensions—GRSSB Model
General
Use the following procedures to install the GRSS, GRSSR, and GRSSB units.
WARNING
ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate the unit indoors where the ambient air temperature is a minimum of 70^ F ( 21^ C).
FIRE HAZARD: Locate unit a minimum of 1" (25 mm) from combustible walls and materials. If safe distances are not maintained, combustion or discoloration could occur.
CAUTION
Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.
NOTICE
The National Sanitation Foundation (NSF) requires that units over 36" (914 mm) in width or weighing more than 80 lbs. (36 kg) either be sealed to or raised above the installation surface. If unit cannot be sealed at the point of use, 4" (102 mm) legs are included to allow for proper cleaning access below unit.
Do not lay unit on the side with the control panel. Damage to unit could occur.
GRSS and GRSSR Models
- Remove the unit from the box.
NOTE: To prevent delay in obtaining warranty coverage, complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.
- Remove tape and protective packaging from all surfaces of unit.
NOTE: If 4" (102 mm) legs are required, refer to the OPTIONS AND ACCESSORIES section in this manual for installation instructions. 4" legs are included with models greater than 36" (914 mm) in width.
-
Place the unit in the desired location.
-
Locate the unit in an area where the ambient air temperature is constant and a minimum of 70^ (21°C). Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods and air conditioning ducts).
- Make sure the unit is at the proper counter height in an area convenient for use.
- Make sure the countertop is level and strong enough to support the weight of the unit and food product.
-
Make sure all the feet on the bottom of the unit are positioned securely on the countertop.
-
Install any accessories that came with the unit. Refer to the OPTIONS AND ACCESSORIES section for details.
GRSSB Models
- Remove the unit from the box.
NOTE: To prevent delay in obtaining warranty coverage, complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.
- Remove tape and protective packaging from all surfaces of unit.
NOTICE
Damage to any countertop material caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact the manufacturer of the countertop material for application information.
- Prepare the countertop opening. Refer to the "GRSSB Countertop Cutout Chart" in this section for recommended countertop cutout dimensions.
- Apply a bead of National Sanitation Foundation (NSF)-approved sealant on the top edge of the countertop cutout and the underside of the trim mounting ring. The sealant must be rated for use at a minimum temperature of 250^ F ( 121^ C).
- Place the unit into the countertop opening.
- Remove any excess sealant.
- Locate the remote control box assembly in an area that is convenient for operation. If desired or necessary, the control box can be mounted in a semi-remote location.
- Remove the control box from the bottom of the unit.
- If necessary, remove the end brackets from the control box, rotate/reposition, and re-secure to the control box.
- The control box can be panel, surface, or under counter mounted.
- The distance the control box can be mounted from the unit is determined by the 36" (914 mm) conduit. Do not pull the conduit tight to increase the mounting distance. The conduit should have some slack after the control box is mounted.
NOTE: The remote control box should be mounted using screws with a 1/4" (6 mm) minimum diameter screw head inserted through the keyholes located on the mounting brackets. The remote control box is to be readily removable—not permanently mounted.

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Panel Surface Under Counter 7-1/4" (184 mm) 7" (178 mm) 3-1/4" (83 mm) 3" (76 mm)Control Box Mounting Options
...continued
NOTICE
Do not modify wiring or cut thermostat capillary on control box to increase remote mounting distance. Cutting thermostat capillary will cause unit to overheat and may damage unit as well as surrounding countertop.
- Once all components are secured, proceed to the OPERATION section.
NOTE: A 6' (1829 mm) cord is supplied with this unit; any excess cord should be routed neatly so it does not hang down.
GRSSB Built-In Installation

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Trim Mounting Ring Countertop Apply a bead of NSF-approved sealant between the countertop material and trim mounting ring. Sealant must be rated for use at a minimum temperature of 250° F (121° C).GRSSB Built-In Installation
| GRSSB Countertop Cutout Chart | ||
| Model Width Depth | ||
| GRSSB-2418 24-5/8" (625 mm) – 24-7/8" (632 mm) | 18-5/8" (473 mm) – 18-7/8" (479 mm) | |
| GRSSB-3018 30-5/8" (778 mm) – 30-7/8" (784 mm) | 18-5/8" (473 mm) – 18-7/8" (479 mm) | |
| GRSSB-3618 36-5/8" (930 mm) – 36-7/8" (937 mm) | 18-5/8" (473 mm) – 18-7/8" (479 mm) | |
| GRSSB-4818 48-5/8" (1235 mm) – 48-7/8" (1241 mm) | 18-5/8" (473 mm) – 18-7/8" (479 mm) | |
| GRSSB-6018 60-5/8" (1540 mm) – 60-7/8" (1546 mm) | 18-5/8" (473 mm) – 18-7/8" (479 mm) | |
| GRSSB-7218 72-5/8" (1845 mm) – 72-7/8" (1851 mm) | 18-5/8" (473 mm) – 18-7/8" (479 mm) | |
General
Use the following procedure to turn on and operate the GRSS, GRSSR, and GRSSB units.
WARNING
Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment.
Startup
- Clean and sanitize the stone surface using a clean, damp cloth and a sanitizer approved for food contact surfaces.
- Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See SPECIFICATIONS section in this manual for details.
- Move the Power ON/OFF (I/O) switch to the ON (I) position.
CAUTION
BURN HAZARD: Some exterior surfaces on the unit will get hot. Use caution when touching these areas.
- Turn the temperature control to the desired temperature setting.
- Turning the temperature control knob clockwise will increase the temperature setting. Turning the temperature control knob counterclockwise will decrease the temperature setting.
- Allow the unit 30 minutes to reach operating temperature.
NOTE: Refer to the OPTIONS AND ACCESSORIES section for installation and operation information for GRSSB units equipped with a flush-style remote mounted control panel.
NOTICE
If weight on shelf exceeds 50 lbs. (23 kg), a deflection up to 5/32" (4 mm) is possible. If weight on shelf exceeds 100 lbs. (45 kg), a deflection of 1/4" (6 mm) is possible. Shelf is not guaranteed if weight on shelf exceeds 150 lbs. (68 kg). All weight must be distributed evenly across entire shelf.

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Power ON/OFF Switch OFF O ON I LOW HIGH Temperature Control GLO-RAY® HEATED SHELF HATCO CORPORATION MILWAUKEE, WI U.S.A.Standard Control Panel—GRSS Model
General
Hatco Glo-Ray ^® Heated Stone Shelves are designed for maximum durability and performance, with minimum maintenance.
WARNING
ELECTRIC SHOCK HAZARD:
- Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
- DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
- This unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
- Do not steam clean or use excessive water on unit.
- Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.
This unit has no "user-serviceable" parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.
Cleaning
To preserve the finish of the unit as well as maintain performance, it is recommended that the unit be cleaned daily.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.
- Before turning on the unit each day, clean and sanitize the stone surfaces using a clean, damp cloth and a sanitizer approved for food contact surfaces. If additional cleaning is necessary, refer to the "Cleaning the Stone Surface" information in this section.
- At the end of each day:
a. Turn off the unit and allow to cool.
b. Wipe down all metal surfaces using a clean, damp, non-abrasive cloth.
c. Clean and sanitize the stone surfaces using a clean, damp cloth and a sanitizer approved for food contact surfaces. If additional cleaning is necessary, refer to the "Cleaning the Stone Surface" information in this section.
NOTE: To correct inconsistent staining and discoloration, refer to the "Cleaning the Stone Surface" information in this section.
d. Wipe dry with a clean, non-abrasive cloth.
Cleaning the Stone Surface
Proper use of the products listed below will not damage the stone surface (follow the directions on the product labels).
NOTE: Stone surfaces are a simulated stone solid surface.
CAUTION
Make sure to clean and sanitize stone surface properly after deep cleaning the surface using abrasives and before placing food product on unit.
Hard to Remove Stains
For hard-to-remove stains, use the supplied abrasive pad along with an abrasive cleaner such as Ajax, Comet, Bon Ami, or Bar Keeper's Friend. Additional abrasive pads are available from Hatco (P/N 04.39.049.00). NOTICE: Use supplied abrasive pad on stone surface only.
NOTE: Do not use steel wool or metal scouring pads.
Mineral Based Stains
For a mineral-based stain, cleaners designed to remove iron or rust are recommended and should not harm the stone surface.
Scratches
For scratches, use sandpaper starting with the coarsest grit and going to finest grit until the scratch disappears. Blend area in with the supplied abrasive pad.
WARNING
This unit must be serviced by trained and qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
| Symptom Probable | Cause Corrective Action | |
| Unit too hot. Temperature control | set too high. Change the temperature setting to a lower setting. | |
| Unit plugged into incorrect power supply. Verify with qualified personnel that power supply matches unit specification. | ||
| Temperature control defective. Contact Authorized Service Agent or Hatco for assistance. | ||
| Unit not hot enough. Temperature | control set too low. Change the temperature setting to a higher setting. | |
| Location of unit is susceptible to air currents (air conditioning ducts or exhaust fans). | Block air currents or relocate unit. | |
| Unit not working at all. Unit not plugged in. Plug unit into proper power supply. | ||
| Stone surface material is stained, discolored, or has inconsistent staining/discoloration. | Stone surface is not being cleaned properly. | Clean surface using the “Cleaning the Stone Surface” information in the MAINTENANCE section of this manual. If these methods fail to produce acceptable results, contact Hatco for assistance. |
| Shelf is flexing. | Excessive weight on shelf. | Distribute weight evenly on entire shelf. If weight on the shelf exceeds 50 lbs. (23 kg), a deflection up to 5/32" (4 mm) is possible. If weight on the shelf exceeds 100 lbs. (45 kg), a deflection of 1/4" (6 mm) is possible. The shelf is not guaranteed if weight on shelf exceeds 150 lbs. (68 kg). |
4" Adjustable Legs (GRSS Models only)
Use the following procedure to install 4" (102 mm) adjustable legs in place of the rubber feet on a GRSS unit.
NOTE: 4" (102 mm) legs are included with models greater than 36" (914 mm) in width.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
NOTICE
Do not lay unit on the side with the control panel. Damage to unit could occur.
- Turn off the unit, unplug the power cord, and allow the unit to cool.
- Carefully turn the unit upside down and lay it on a flat surface. Make sure to cover the surface with something to prevent scratching.
- Remove and save the base screws that secure the base to the stone shelf assembly. There are ten screws — two at the control panel and eight around the sides of the unit.

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Base Base Screw Glass Shelf AssemblyRemoving the Base
- Lift the base off of the stone shelf assembly.
- At each corner of the base, remove the foot screw and shoulder washer to remove the rubber foot.

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Rubber Foot Shoulder Washer Foot Screw 4" Leg NutInstalling the 4" (102 mm) Legs
- At each corner of the base, insert a 4" (102 mm) leg through the bottom of the base. Place a nut on the leg stem inside the base and tighten securely.
- Reassemble the base to the stone shelf assembly.
NOTE: The feet on the 4" (102 mm) legs are adjustable for leveling the unit. Use a 5/8" (16 mm) open-end wrench to make leveling adjustments once the unit is placed in its final position.
Cutting Board (GRSSR Models only)
The cutting board comes equipped with rubber feet on the bottom to center it on the unit.
The cutting board is made of the same material as the heated stone surface and is available in the same colors.

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Simple line drawing of a rectangular object with a textured surface and rounded edges, resembling a tray or cushion (no text or symbols)Cutting Board
Cutting Board Dimensions
| Model | Width (A) | Depth (B) |
| GRSSR-16 | 17" (432 mm) | 11-3/4" (298 mm) |
| GRSSR-18 | 19" (483 mm) | 13-3/4" (349 mm) |
| GRSSR-20 | 21" (533 mm) | 15-3/4" (400 mm) |

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A BCutting Board Dimensions
Risers (GRSSR Models only)
Steel risers are available to increase the height of GRSSR units. They are available in 3" (76 mm) and 5" (127 mm) heights in several colors and in stainless steel.
To install the riser:
- Place the riser in the desired location on the countertop.
- Thread the power cord of the GRSSR unit through one of the access holes in the riser.
- Set the GRSSR unit inside the riser. Make sure the controls are accessible through the access holes in the riser.

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Access HoleModel GRSSR 5" (127 mm) Riser
Remote Mounted Control Enclosures (GRSSB Models only)
Two flush-style remote mounted control enclosures are available for the GRSSB model — the mechanical Thermostat Control enclosure and the digital Indicating Temperature Control (ITC) enclosure. Both control enclosures are installed using the following procedure.
WARNING
ELECTRIC SHOCK HAZARD: Remote mounted control enclosure must be mounted on a vertical wall and installed in vertical position. Mounting control enclosure in horizontal position may result in collection of liquids and lead to an electric shock.
NOTICE
Install remote mounted control enclosure outside of heat zone. Locating control enclosure inside heat zone will cause control(s) to overheat, malfunction, and fail.
Do not modify wiring or cut thermostat capillary on control box to increase remote mounting distance. Cutting thermostat capillary will cause unit to overheat and may damage unit as well as surrounding countertop.
NOTE: A qualified electrician is recommended for connecting the units to a power source.
- Prepare cutout and pre-drill screw holes.
- Remove trim cover from control enclosure assembly.
- Position control enclosure into opening through the backside.
- Secure control enclosure to mounting surface using screws (not supplied).
- Connect proper power source to the mounted remote control enclosure.
- Reinstall trim cover.
NOTE: Units are equipped with a 36" (914 mm) flexible conduit connecting the control enclosure to the unit.
Power ON/OFF (I/O) Switch
Both flush-style remote mounted control enclosures are equipped with a power ON/OFF (I/O) switch. Move the power ON/OFF (I/O) switch to the ON (I) position to turn on the unit. The indicator light in the switch glows when the unit is on.
Adjusting the Thermostat Control Enclosure
Turn the thermostat control clockwise to increase the temperature setpoint. Turn the thermostat control counterclockwise to decrease the temperature setpoint.

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Thermostat Control HATCO HATCO CORPORATION MILWAUKEE, WI U.S.A. OFF ON Power ON/OFF SwitchOptional Thermostat Control Enclosure

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5-7/8" (149 mm) 6-7/8" (174 mm) 6-3/8" (162 mm) 3-7/8" (98 mm)IMPORTANT NOTE:
Make sure the installation location provides enough room for electrical connections to the control enclosure.
Indicating Temperature Control (ITC)
4-3/4" (121 mm)

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Thermostat Enclosure 4" (102 mm) Trim Cover Control Enclosure Mounting SurfaceSide View of Installed EnclosureFront
Optional Remote Mounted Control Enclosure Installation Dimensions
Adjusting/Programming the ITC
Units equipped with the ITC will heat up to the setpoint temperature automatically when they are turned on. Use the following procedure to program the setpoint temperature.
NOTICE
Built-in units must not have a setpoint temperature higher than 200^ F ( 93^ C). Temperatures exceeding 200^ F ( 93^ C) will damage unit and void warranty.
NOTE: The temperature shown on the display may be inaccurate when unit temperature is below 130^ F ( 54^ C).
If the programming sequence is interrupted before completing the last step, the changed values will not be accepted into memory.
- Press the key once to enter temperature setpoint mode ("SP" will be shown on the display).
-
Press the kET again to view the current setpoint temperature value.
-
Press the key or key to select the desired setpoint value. Pressing and holding either of the arrow keys will advance the setpoint change rapidly.
-
Press the key to complete the programming sequence and enter the value into memory. The display will go blank for two seconds to acknowledge the end of the programming sequence and acceptance of the new temperature value.

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SET Key Up Arrow Key SET TEMPERATURE Down Arrow Key Display HATCO CORPORATION MILWAUKEE, WI U.S.A. OFF ON IOptional Indicating Temperature Control (ITC) Enclosure
NOTE: After ten seconds of inactivity during the programming process, the controller will exit programming mode automatically and revert back to the original temperature value without accepting the new value.
Handles (GRSS Models only)
Designer black powdercoated rounded stainless steel handles are available for GRSS models.
The handles are field retrofittable and are installed onto each end of the unit using the following procedure.
On each end of the unit:
- Remove the three nuts located on the underside of the stone surface support ring.
- Align the three holes on the handle with the three studs on the support ring, and position the handle on the studs.
- Replace the three nuts onto the studs, and tighten securely.

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Support Ring Stud Handle NutHandle Installation
Recessed Top for GRSSB Models
An optional recessed top is available for GRSSB models. Units with a recessed top allows the heated surface to sit lower than countertop surface.
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the "Products") to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco's written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product's purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1) Additional Year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HWB Series (metal sheathed)
b) One (1) Year Parts and Labor PLUS Four (4) Years Parts-Only Warranty:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine (9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
d) Ninety (90) Day Parts-Only Warranty:
Replacement Parts
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT.
Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely, at Hatco's option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatco-authorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, "refurbished" means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer's sole expense. HATCO WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS.
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Line drawing of a flat-screen electronic device with ports and an external power outlet (no text or symbols)Modèle GRSS
Modèles GRSSR
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Line drawing of a circular mechanical device with attached components (no text or symbols)Modèle GRSSR
Modèles GRSSB
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Technical line drawing of a solar panel installation with connected components (no text or symbols)Modèle GRSSB

Dimensions — Séries GRSSB
| Modèle | Largeur (A) | Profonduer (B) | Hauteur (C) |
| GRSSB-2418 | 651 mm(25-5/8") | 498 mm(19-5/8") | 57 mm(2-1/4") |
| GRSSB-3018 | 803 mm(31-5/8") | 498 mm(19-5/8") | 57 mm(2-1/4") |
| GRSSB-3618 | 956 mm(37-5/8") | 498 mm(19-5/8") | 57 mm(2-1/4") |
| GRSSB-4818 | 1260 mm(49-5/8") | 498 mm(19-5/8") | 57 mm(2-1/4") |
| GRSSB-6018 | 1565 mm(61-5/8") | 498 mm(19-5/8") | 57 mm(2-1/4") |
| GRSSB-7218 | 1870 mm(73-5/8") | 498 mm(19-5/8") | 57 mm(2-1/4") |
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A C D E Fnatural_image
Simple line drawing of a rectangular plate with a textured center and rounded edges (no text or symbols)Planche à découper
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5-7/8" (149 mm) 6-7/8" (174 mm) 6-3/8" (162 mm) 3-7/8" (98 mm)REMARQUE IMPORTANTE :
1. GARANTIE DU PRODUIT
Industrial Electric Commercial Parts & Service, Inc. Huntington Beach 714-379-7100
Chapman Appl. Service San Diego 619-298-7106
P & D Appliance Commercial Parts & Service, Inc. S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance Englewood 303-781-5548
FLORIDA
Whaley Foodservice Repair Jacksonville 904-725-7800
3Wire Nass Service Co., Inc. Orlando 407-425-2681
B.G.S.I. Pompano Beach 954-971-0456
Comm. Appliance Service Tampa 813-663-0313
GEORGIA
TWC Services Mableton 770-438-9797
Heritage Service Group Norcross 866-388-9837
Southeastern Rest. Svc. Norcross 770-446-6177
HAWAII
Burney's Comm. Service, Inc. Honolulu 808-848-1466
Food Equip Parts & Service Honolulu 808-847-4871
ILLINOIS
Parts Town Lombard 708-865-7278
Eichenauer Elec. Service Decatur 217-429-4229
Midwest Elec. Appl. Service Elmhurst 630-279-8000
Cone's Repair Service Moline 309-797-5323
INDIANA
GCS Service Indianapolis 317-545-9655
IOWA
Electric Motor Service Co. Davenport 319-323-1823
Goodwin Tucker Group Des Moines 515-262-9308
KENTUCKY
Service Solutions Group Lexington 859-254-8854
Service Solutions Group Louisville 502-451-5411
LOUISIANA
Chandlers Parts & Service Baton Rouge 225-272-6620
MARYLAND
Electric Motor Service Baltimore 410-467-8080
GCS Service Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc. Needham 781-449-4220
MICHIGAN
Bildons Appliance Service Detroit 248-478-3320
Commercial Kitchen Service Bay City 517-893-4561
Midwest Food Equip. Service Grandville 616-261-2000
MINNESOTA
GCS Service Plymouth 800-345-4221
MISSOURI
General Parts Kansas City 816-421-5400 Commercial Kitchen Services St. Louis 314-890-0700
Kaemmerlen Parts & Service St. Louis 314-535-2222
NEBRASKA
Anderson Electric Omaha 402-341-1414
NEVADA
Burney's Commercial Las Vegas 702-736-0006 Hi. Tech Commercial Service N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair Fairfield 973-575-9145
Service Plus Flanders 973-691-6300
NEW YORK
Acme American Repairs, Inc.
Brooklyn 718-456-6544
Alpro Service Co. Brooklyn 718-386-2515
Appliance Installation Buffalo 716-884-7425
Duffy's Equipment Services, Inc. Buffalo 800-836-1014
3Wire Northern Plattsburgh 800-634-5005
Duffy's Equipment Services, Inc. Sauquoit 800-836-1014
J.B. Brady, Inc. Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc. Akron 330-753-6635
Service Solutions Group Cincinnati 513-772-6600
Commercial Parts and Service Columbus 614-221-0057
Electrical Appl. Repair Service Brooklyn Heights 216-459-8700
E. A. Wichman Co. Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc. Oklahoma City 405-235-2184
Krueger, Inc. Oklahoma City 405-528-8883
OREGON
Ron's Service, Inc. Portland 503-624-0890
PENNSYLVANIA
Elmer Schultz Services Philadelphia 215-627-5401
FAST Comm. Appl. Service Philadelphia 215-288-4800
Appliance Installation & Service Pittsburgh 412-809-0244
K & D Service Co. Harrisburg 717-236-9039 Electric Repair Co. Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co. Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair W. Columbia 803-791-4420
TENNESSEE
Camp Electric Memphis 901-527-7543
TEXAS
GCS Service Fort Worth 800-433-1804
Armstrong Repair Service Houston 713-666-7100
Cooking Equipment Specialist Mesquite 888-866-9276
Refrigerated Specialist, Inc. Mesquite 888-866-9276
Commercial Kitchen Repair Co. San Antonio 210-735-2811
UTAH
La Monica's Rest. Equip. Service Murray 801-263-3221
VIRGINIA
Daubers Norfolk 757-855-4097
Daubers Springfield 703-866-3600
WASHINGTON
3Wire Restaurant Appliance Seattle 800-207-3146
WISCONSIN
A.S.C., Inc. Madison 608-246-3160 A.S.C., Inc. Milwaukee 414-543-6460
CANADA
ALBERTA
Key Food Equipment Service Edmonton 780-438-1690
BRITISH COLUMBIA
Key Food Equipment Service Vancouver 604-433-4484
Key Food Equipment Service Victoria 250-920-4888
MANITOBA
Air Rite, Inc. Winnipeg 204-895-2300
NEW BRUNSWICK
EMR Services, Ltd. Moncton 506-855-4228
ONTARIO
R.G. Henderson Ltd. Toronto 416-422-5580
Choquette - CKS, Inc. Ottawa 613-739-8458
QUÉBEC
Choquette - CKS, Inc. Montreal 514-722-2000
Choquette - CKS, Inc. Québec City 418-681-3944
UNITED KINGDOM
Marren Group Northants +44(0)1933 665313
HATCO CORPORATION
P.O. Box 340500
Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts and Service Fax (800) 690-2966
International Fax (414) 671-3976
partsandservice@hatcocorp.com
www.hatcocorp.com
Register your unit online!
See IMPORTANT OWNER INFORMATION section for details.