KGRDG.251314 - Grill plate KRAMPOUZ - Free user manual and instructions

USER MANUAL KGRDG.251314 KRAMPOUZ

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the back the unit). Please have this information available when calling Hatco for service assistance. Model No. ________________________________________ Serial No. _________________________________________ Voltage ___________________________________________ Date of Purchase ___________________________________ Register your unit! Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Support pull-down menu, and click on “Warranty”. Business Hours: 7:00 am to 5:00 pm Monday–Friday, Central Time (CT) (Summer Hours — June to September: 7:00 am to 5:00 pm Monday–Thursday 7:00 am to 4:00 pm Friday) Telephone: [phone] E-mail: [e-mail] 24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607. Additional information can be found by visiting our web site at www.hatcocorp.com. CONTENTSForm No. KGRDGM-0120

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property. WARNING FIRE OR EXPLOSION HAZARD:

• This unit is designed to be used with propane or natural gas. Contact a qualified installer to determine and perform proper gas connections.

• Unit must be installed by qualified, trained gas equipment installers. Installation must conform to all local plumbing and gasfitting codes. Installation by unqualified personnel will void the unit warranty and may lead to fire or explosion causing property damage, personal injury, or death. Check with local plumbing inspectors for proper procedures and codes.

• In the absence of local plumbing and gasfitting codes, installation must conform with National Fuel Gas Code ANSI Z223.1/NFPA 54 or National Gas and Propane Installation Code CSA B149.1, as applicable.

• The gas used with this unit must be the type specified on the specification plate on this unit. To avoid personal injury or damage to the unit, never use any other than the specified gas.

• Unit must be connected to gas supply using a moveable gas connector that complies with current and local standards and codes.

• Inspect moveable gas connector regularly. Replace immediately if any signs of wear are present.

• Verify moveable gas connector has not exceeded its expiration date. Replace immediately if expired.

• Do not twist moveable gas connector.

• Keep moveable gas connector away from hot appliances and surfaces.

• The unit and its gas connections must be leak tested before placing unit in operation. Use soapy water or commercially available fluid for leak test. DO NOT use open flame to test for leaks.

• The unit and its individual gas shut-off valve must be disconnected and isolated from the gas supply piping system during any pressure testing of the system at test pressures in excess of 1/2 psi (3.5 kPa.).

• This unit must be isolated from the gas supply piping system by closing its individual gas shut-off valve during any pressure testing of gas supply piping system at test pressures equal to or less than 1/2 psi (3.5 kPa).

• Locateunitaminimumof39″(100cm)fromcombustible surfaces. If safe distances are not maintained, discoloration or combustion could occur.

• Do not install unit above or around combustible surfaces. Discoloration or combustion could occur. Unit must be installed in non-combustible surroundings only.

• Do not obstruct air ventilation openings on unit. Unit combustion or malfunction may occur.

• Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance. WARNING FIRE OR EXPLOSION HAZARD:

• If the information in these instructions is not followed exactly, fire or explosion may result causing property damage, personal injury, or death

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to explosion or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous conditions. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment. Unit must be installed in location with sufficient ventilation to prevent buildup of unsafe levels of noxious fumes. Unit must be installed on a fixed worktop. Do not install on a moveable cart. Turn Temperature Controls to OFF position, close gas shut-off valve, and allow unit to cool before performing any cleaning, adjustments, or maintenance. Unit is not weatherproof. Do not steam clean or use excessive water on unit. This unit is not “jet-proof” construction. Do not use jet- clean spray to clean this unit. DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water. Do not allow liquids to spill into unit. Make sure all operators have been instructed on the safe and proper use of the unit. This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit. Never leave unit unattended during use. Always turn off individual gas shut-off valve when unit is not in use. Do not make any modifications to unit. Personal injury and damage to unit may occur. Do not use unit for any purpose other than for which it is designed. This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350.4 Form No. KGRDGM-0120 English

IMPORTANT SAFETY INFORMATION

MODEL DESIGNATION MODEL DESCRIPTION The Gas Griddle consists of an easy-to-clean, stainless steel frame and a rectangular, stainless steel griddle. The griddle is divided into two, individually-controlled cooking zones. The controls include an adjustable Temperature Control for each zone and an electronic ignition button. All Gas Griddles come from the factory setup for use with natural gas. Conversion components are included to convert the units for use with propane. Refer to the MAINTENANCE section of this manual, and contact an Authorized Service Agent or Hatco for assistance. K G R D G - xxxx Griddle Gas Cooking Surface Depth (in inches) Cooking Surface Width (in inches) TemperatureControlIgnitionButtonGriddleDrip Tray Model KGRDG-2513 CAUTION BURN HAZARD: • Some exterior surfaces on unit will get hot. Avoid unnecessary contact with unit. • Do not come in contact with griddle during operation. Griddle is very hot. • Allow unit to cool before performing any cleaning, adjustments, or maintenance.Do not operate unit without installing supplied legs.Never operate unit without drip tray installed.Locate unit at proper counter height in an area that is convenient for use. Location should be level and strong enough to support weight of unit and contents. NOTICE Allow adequate ventilation around base of unit for proper air supply to gas burner.Do not locate unit in an area subject to excessive temperatures or grease from grills, fryers, etc. Excessive temperatures and grease could cause damage to unit. NOTICE Damage to any countertop material caused by heat generated from this equipment is not covered under the Hatco warranty. Contact manufacturer of countertop material for application information.For frame of unit, use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.Do not use harsh chemicals such as bleach, cleaners containing bleach, or oven cleaners to clean this unit.This unit is intended for commercial use only—NOT for household use.Clean unit daily to avoid malfunctions and maintain sanitary operation.Form No. KGRDGM-0120

D E Front View Side View Top View Dimensions Ratings Chart—Propane Ratings Chart—Natural Gas6 Form No. KGRDGM-0120 English INSTALLATION General Gas Griddles are shipped with most components installed and ready for operation. Care should be taken when unpacking the shipping carton to avoid damage to the unit. The following installation procedure must be performed before operating the unit. WARNING FIRE OR EXPLOSION HAZARD:

• This unit is designed to be used with propane or natural gas. Contact a qualified installer to determine and perform proper gas connections.

• Unit must be installed by qualified, trained gas equipment installers. Installation must conform to all local plumbing and gasfitting codes. Installation by unqualified personnel will void the unit warranty and may lead to fire or explosion causing property damage, personal injury, or death. Check with local plumbing inspectors for proper procedures and codes.

• In the absence of local plumbing and gasfitting codes, installation must conform with National Fuel Gas Code ANSI Z223.1/NFPA 54 or National Gas and Propane Installation Code CSA B149.1, as applicable.

• The gas used with this unit must be the type specified on the specification plate on this unit. To avoid personal injury or damage to the unit, never use any other than the specified gas.

• Unit must be connected to gas supply using a moveable gas connector that complies with current and local standards and codes.

• Do not twist moveable gas connector.

• Keep moveable gas connector away from hot appliances and surfaces.

• The unit and its gas connections must be leak tested before placing unit in operation. Use soapy water or commercially available fluid for leak test. DO NOT use open flame to test for leaks.

• Locateunitaminimumof39″(100cm)fromcombustible surfaces. If safe distances are not maintained, discoloration or combustion could occur.

• Do not install unit above or around combustible surfaces. Discoloration or combustion could occur. Unit must be installed in non-combustible surroundings only.

• Do not obstruct air ventilation openings on unit. Unit combustion or malfunction may occur.

• If the information in these instructions is not followed exactly, fire or explosion may result causing property damage, personal injury, or death Unit must be installed in location with sufficient ventilation to prevent buildup of unsafe levels of noxious fumes. Unit must be installed on a fixed worktop. Do not install on a moveable cart. Unit is not weatherproof.

1. Inspect the shipping carton for obvious signs of transit

damage. If damaged, inform the freight company immediately. CAUTION! Stop! Do not attempt to use unit if damaged. Contact Hatco for assistance.

2. Remove the unit and any loose components/accessories

from the shipping carton. The following loose components are included in every Gas Griddle:

• Gas Shut-Off Valve NOTE: To prevent delay in obtaining warranty coverage, complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

3. Remove tape and protective packaging from all surfaces

• Make sure to remove all protective film from the stainless steel surfaces.

4. Inspect the unit for freight damage such as dents in

housing or broken knobs. If damaged, inform the freight company immediately.

5. Install the included legs.

a. Carefully tip the unit backwards and rest it on top of cardboard on a flat surface. b. At each corner, thread a leg into the bottom of the unit. Hand-tighten until snug. Do not over-tighten. c. Return the unit to the upright position. NOTE: The feet on the legs are adjustable for leveling the unit. Make leveling adjustments once the unit is placed in its final position. Leg Adjustable Foot Installing the Legs CAUTION Locate unit at proper counter height in an area that is convenient for use. Location should be level and strong enough to support weight of unit and contents.Form No. KGRDGM-0120

English NOTICE Allow adequate ventilation around base of unit for proper air supply to gas burner. Do not locate unit in an area subject to excessive temperatures or grease from grills, fryers, etc. Excessive temperatures and grease could cause damage to unit. Damage to any countertop material caused by heat generated from this equipment is not covered under the Hatco warranty. Contact manufacturer of countertop material for application information.

6. Place the unit in the desired location.

• Make sure the unit is at the proper counter height in an area convenient for use.

• Make sure the countertop is level and strong enough to support the weight of the unit and food product.

• Make sure all the feet on the bottom of the unit are positioned securely on the countertop.

7. Make sure the drip tray is installed on the front edge of

the unit. Make sure the peg on each tray handle is seated securely in the notches on the griddle frame. Notch Tray Handle Peg Drip Tray Installing the Drip Tray

8. Contact an authorized gas equipment installer to connect

the gas supply line to the unit. Review “Connecting the Gas Supply” in this section with the installer. INSTALLATION Connecting the Gas Supply Gas Griddles must be connected to an approved gas supply line by an authorized and certified gas equipment installer. Understanding the following information is required for proper and safe installation.

• Verify that the unit is configured properly for the gas supply—natural gas or propane. The specification label indicating the gas configuration of the unit is located on the back of the unit.

• Install the unit in a location with sufficient ventilation to prevent the buildup of unsafe levels of noxious fumes.

• Make sure there is proper air flow around the unit for combustion air. Do not obstruct the air ventilation openings around the griddle or frame of the unit.

• Connect the unit to the gas supply piping using a moveable gas connector that complies with ANSI Z21.69 / CSA 6.16 and a quick-disconnect device that complies with ANSI Z21.41 / CSA 6.9.

• Make sure unit is installed with the included pressure regulator and gas shut-off valve. 3/8″ NPT Fitting Pressure Regulator Rear View, Gas Connection IMPORTANT NOTE After shutting down a Gas Griddle, a five minute waiting period is required before relighting. This allows potential gas buildup to clear.8 Form No. KGRDGM-0120 English OPERATION General Gas Griddles are designed for ease of operation. Use the following information and procedures to operate a Gas Griddle. WARNING Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment.Improper installation, operation, or maintenance of this equipment may result in property damage, serious injury, or death. Do not operate or service this equipment before reading and understanding the contents of this manual! Control Panel The following are descriptions of the controls used to operate a Gas Griddle. All controls are located on the control panel at the front of the unit. Each of the two cooking zones on the griddle has dedicated, identical controls. Ignition Button The battery powered, electronic Ignition Button ignites the two U-shaped gas burners below the griddle. Pushing the button creates a spark that ignites the burners. Temperature Control The Temperature Control controls the gas flow/temperature setting of its corresponding cooking zone. Turn the Temperature Control counterclockwise to increase the temperature setting. Turn the Temperature Control clockwise to decrease the temperature setting. The temperature settings are indicated on the control as a small flame icon followed by a series of dots increasing in size up to a large flame icon. The temperature range is up to 570°F (300°C).NOTE: Gas griddles are equipped with a heat-activated safety thermocouple that will cut off gas supply to the unit if the burner flame(s) goes out accidentally. Cooking Zone Cooking Zone TemperatureControlIgnitionButton Operating the Griddle Lighting the Burners Use the following procedure to light the burners on a Gas Griddle. 1. Make sure the unit is connected properly to the gas supply and the gas shutoff valve is open. See the INSTALLATION section for details. 2. Wipe the griddle surface using a clean, damp cloth. Maximum 3. When lighting the unit for the first time after gas hook-up: a. Push in and turn the Temperature Controls counterclockwise to their maximum setting. b. Hold in the Temperature Controls for five seconds to flush air from the gas tubing through the burners. c. Release the Temperature Controls, and turn them fully clockwise to the “Off” position. 4. Light the burners. a. Push in and turn the left Temperature Control counterclockwise to its maximum setting. b. Hold in the Temperature Control; then push the Ignition Button. • Verify that the left burner has ignited. If not, push the Ignition Button again. • Continue holding in the Temperature Control for ten seconds to activate the safety thermocouple, then release the Temperature Control. c. Push in and turn the right Temperature Control counterclockwise to its maximum setting. • Verify that the right burner has ignited. It will ignite off of the flame from the left burner. • Continue holding in the Temperature Control for ten seconds to activate the safety thermocouple, then release the Temperature Control. 5. Allow the unit to heat for approximately five minutes. CAUTION: BURN HAZARD— Some exterior surfaces on unit will get hot. Avoid unnecessary contact with unit. Minimum

6. Turn each Temperature Control clockwise to its minimum setting. The unit is now ready for

use. NOTE: Standard and approved manufacturing oils may smoke up to 30 minutes during initial startup. This is a temporary condition. Operate unit without food product until smoke dissipates.Form No. KGRDGM-0120

English OPERATION Operating the Unit Startup 1. Perform the “Lighting a Burner” procedure in this section, if necessary. WARNING! Never leave unit unattended during use. CAUTION BURN HAZARD: • Some exterior surfaces on unit will get hot. Avoid unnecessary contact with unit. • Do not come in contact with griddle during operation. Griddle is very hot.Do not operate unit without installing supplied legs.Never operate unit without drip tray installed. 2. Turn each Temperature Control to the desired temperature setting, and allow the unit to preheat fully.NOTE: Each zone on the griddle can be set to a different temperature setting. This allows the cooking of different food product at the same time. 3. Apply a light coating of cooking oil onto the surface of the griddle using a heat resistant, food-safe pad or brush. 4. Place food on the griddle, and cook as desired. • Never cut food directly on the griddle surface. This will cause deep scratches on the griddle. • Do not leave utensils sitting on the grill surface. Shutdown “Off” 1. Turn both Temperature Controls fully clockwise to the “Off” position, and close the gas shut-off valve. WARNING! Always close gas shut-off valve when unit is not in use.IMPORTANT NOTEAfter shutting down a Gas Griddle, a five minute waiting period is required before relighting. This allows potential gas buildup to clear. 2. Perform the “Daily Cleaning” procedure in the Maintenance section of this manual.10 Form No. KGRDGM-0120 English MAINTENANCE General Gas Griddles are designed for maximum durability and performance with minimum maintenance. WARNING Improper installation, operation, or maintenance of this equipment may result in property damage, serious injury, or death. Do not operate or service this equipment before reading and understanding the contents of this manual! Turn Temperature Controls to OFF position, close gas shut-off valve, and allow unit to cool before performing any cleaning, adjustments, or maintenance. FIRE OR EXPLOSION HAZARD:

• Inspect moveable gas connector regularly. Replace immediately if any signs of wear are present.

• Verify moveable gas connector has not exceeded its expiration date. Replace immediately if expired.

• Do not twist moveable gas connector.

• The unit and its individual gas shut-off valve must be disconnected and isolated from the gas supply piping system during any pressure testing of the system at test pressures in excess of 1/2 psi (3.5 kPa.).

• This unit must be isolated from the gas supply piping system by closing its individual gas shut-off valve during any pressure testing of gas supply piping system at test pressures equal to or less than 1/2 psi (3.5 kPa).

• If the information in these instructions is not followed exactly, fire or explosion may result causing property damage, personal injury, or death

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to explosion or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous conditions. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment. Do not steam clean or use excessive water on unit. This unit is not “jet-proof” construction. Do not use jet- clean spray to clean this unit. DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water. This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350. CAUTION BURN HAZARD: Allow unit to cool before performing any cleaning, adjustments, or maintenance. NOTICE For frame of unit, use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation. Do not use harsh chemicals such as bleach, cleaners containing bleach, or oven cleaners to clean this unit. Clean unit daily to avoid malfunctions and maintain sanitary operation. Daily Cleaning To preserve the finish of the unit as well as maintain performance, it is recommended that the unit be cleaned daily.

1. Perform the “Shutdown” procedure in the OPERATION

section of this manual.

2. Allow the unit to cool until it is slightly warm.

CAUTION Use caution and wear protection when cleaning warm griddle. Drip tray, water, and steam will be hot.

3. Using a rigid spatula, scrape the surface of the griddle to

remove all residual food and liquid, pushing it into the drip tray.

4. Carefully, empty the drip tray into an appropriate waste bin.

5. Reinstall the drip tray. Refer to the INSTALLATION section

6. Put cool water or a few ice cubes onto the griddle, and

allow to soak for a few minutes. This will help release cooked-on residue. NOTE: Make sure the amount of water or ice cubes used will not overflow out of the drip tray.

7. Using a rigid spatula, push all liquid into the drip tray.

8. Using the rigid spatula to push an abrasive pad, scrub all

remaining food residue from the griddle.

9. Wipe the griddle using a clean, damp cloth.

10. Apply a small amount of vinegar to the griddle to remove

residual flavors and odors.

11. Empty the drip tray into an appropriate waste bin. Clean

the drip tray, and reinstall onto the unit. NOTE: Clean the griddle surface as soon as possible after cooking salty foods. Salt left on the griddle will cause corrosion.

12. Wipe the frame of the unit thoroughly using a non-abrasive

cloth dampened in warm water only.

13. Dry the frame of the unit using a clean, dry, non-abrasive

cloth. NOTE: The new, stainless steel griddle surface will have a shiny appearance. Scratches will appear on the surface after time, which is normal. Eventually, these scratches will blend together to give the griddle a brushed, weathered appearance.Form No. KGRDGM-0120

English MAINTENANCE Converting Between Fuels Conversion of a unit between natural gas and propane requires replacement of the orifice. This procedure must be performed by an authorized and certified gas equipment installer. NOTE: After converting from one type of fuel to another, the spring in the pressure regulator must be changed to correspond with the gas pressure. A Spring Kit is included with the unit that contains a spring, installation instructions, and a spring identification label. WARNING Turn Temperature Controls to OFF position, close gas shut-off valve, and allow unit to cool before performing any cleaning, adjustments, or maintenance. FIRE OR EXPLOSION HAZARD: This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to explosion or burn. “Off”

1. If the unit already has been installed, turn both

Temperature Controls fully clockwise to the “Off” position, and close the gas shut-off valve. WARNING! Always close gas shut-off valve when unit is not in use.

2. Remove the drip tray.

3. Remove the griddle from the frame of the unit.

a. Using a 10 mm socket wrench, loosen, but don’t remove, the two hex head mounting screws that secure the griddle to the frame. One is located directly underneath each side of the griddle, near the center. b. Carefully lift the griddle up and off of the frame, and lean it against the back of the frame. Make sure the attached thermocouple wires on each side of the griddle do not get pinched or broken. Griddle Drip Tray Mounting Screw Locator Screw Slot Removing the Griddle

4. On each burner, loosen but don’t remove, the two burner

5. Slide each burner assembly toward the front of the unit to

expose the installed orifices. Front of Unit Burner Mounting Screws Slide burners toward front of unit. Right burner slid forward, exposing orifice. Sliding the Burners

6. Using a 10 mm wrench, remove both installed orifices and

their corresponding washers.

• The propane orifice size is 85 μm.

• The natural gas orifice size is 120 μm. Orifice Air gap between 5/32″ – 3/16″ (4–5 mm) Air gap between 5/32″ – 3/16″ (4–5 mm) Orifice Washer Replacing an Orifice

7. Install the new orifices and washers that were included in

the conversion pack.

• Place the removed orifices and washers into the conversion pack for potential future use.

8. Slide each burner back to its original position. Tighten the

burner mounting screws securely.

9. Reinstall the griddle onto the frame of the unit.

a. Align the long, locator screws underneath the middle front and rear of the griddle with the front and rear slots on the frame of the unit. b. Lower the griddle into position onto the frame of the unit. Make sure the screw holes underneath each side of the griddle are aligned with their corresponding mounting screws on the frame. c. Tighten the mounting screws to secure the griddle in position.

10. Change the specification label to indicate the new fuel

configuration.12 Form No. KGRDGM-0120 English Changing the Ignition Battery The electronic ignition button is powered by a replaceable LR6 (1.5 V) battery. To replace the battery: LR6 (1.5 V) Battery Button Housing Ignition Button

2. Remove the old battery from the

3. Place the new batter into the

the button housing. Safety Thermocouple To ensure safe operation of the gas griddle, the end of the safety thermocouple on each burner must be positioned in the flame and 5/64″ (2 mm) above the burner. 5/64″ (2 mm) Safety Thermocouple Burner MAINTENANCE Ignition Spark Plug Burne

Spark Plug 3/16″ (5 mm) For proper ignition of the burners, make sure each ignition spark plug is positioned 3/16″ (5 mm) from its corresponding burner.Form No. KGRDGM-0120

English Symptom Probable Cause Corrective Action Unit turned “On”, but no heat. Safety thermostat shut down unit after flame went out.Refer to the OPERATION section of this manual: • Perform “Shutdown” procedure. • Wait five minutes for gas buildup to clear. • Perfom “Lighting the Burners” procedure.If unit still does not heat, perform “Shutdown” procedure and contact Authorized Service Agent or Hatco for assistance. Temperature Control, burner system, pressure regulator, or safety thermostat defective.Contact Authorized Service Agent or Hatco for assistance. Unit not hot enough. Temperature Control setting too low. Turn Temperature Control counterclockwise to increase the temperature setting.Temperature Control not calibrated properly. Contact Authorized Service Agent or Hatco for assistance. Unit too hot. Temperature Control setting too high. Turn Temperature Control clockwise to decrease the temperature setting.Temperature Control not calibrated properly. Contact Authorized Service Agent or Hatco for assistance. Unit not working at all. Unit not turned on. Review the “Lighting the Burners” and “Operating the Unit” prodedures in the OPERATION section of this manual. Gas shutoff valve in closed position. Open the gas shutoff valve, and perform the the “Lighting the Burners” and “Operating the Unit” prodedures in the OPERATION section of this manual.Temperature Control, burner system, pressure regulator, or safety thermostat defective.Contact Authorized Service Agent or Hatco for assistance. TROUBLESHOOTING GUIDE WARNING This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to explosion or burn. WARNING Turn Temperature Controls to OFF position, close gas shut-off valve, and allow unit to cool before performing any cleaning, adjustments, or maintenance. Troubleshooting Questions? If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull- down menu, and click on “Find A Service Agent”; or contact the Hatco Parts and Service Team at: Telephone: [phone] or 414-671-6350 e-mail: [e-mail]14 Form No. KGRDGM-0120 English LIMITED WARRANTY

Hatco warrants the products that it manufactures (the “Products”) to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco’s written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product’s purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion. Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below: a) One (1) Year Parts and Labor PLUS One (1) Additional Year Parts-Only Warranty: Conveyor Toaster Elements (metal sheathed) Drawer Warmer Elements (metal sheathed) Drawer Warmer Drawer Rollers and Slides Strip Heater Elements (metal sheathed) Display Warmer Elements (metal sheathed air heating) Holding Cabinet Elements (metal sheathed air heating) Heated Well Elements — HW and HWB Series (metal sheathed) b) Two (2) Year Parts and Labor Warranty: Induction Ranges Induction Warmers c) One (1) Year Parts and Labor PLUS Four (4) Years Parts-Only Warranty: 3CS and FR Tanks d) One (1) Year Parts and Labor PLUS Nine (9) Years Parts-Only Warranty on: Electric Booster Heater Tanks Gas Booster Heater Tanks e) Ninety (90) Day Parts-Only Warranty: Replacement Parts

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND

IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED

WARRANTY OF MERCHANTABILITY OR FITNESS FOR

A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely, at Hatco’s option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatco- authorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, “refurbished” means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer’s sole expense. HATCO WILL NOT BE LIABLE,