One Zone - Thermostat Atag - Free user manual and instructions

USER MANUAL One Zone Atag

Thank you for choosing ATAG zone, the system designed and manufactured by ATAG to provide a whole new experience in using a domestic heating and water system. ATAG zone allows you to start, stop and check the temperature of domestic heating and water anytime, anywhere from a smartphone or PC. It constantly monitors energy consumption to cut your gas bills and notifies you in real time of boiler malfunctions. Also, when the teleassistance service is activated, the service centre will be able to solve most problems remotely. For further information, go to the ATAG zone website: www.atag.zone or call us on 0800 680 0100 . WARNING The following manual is an integral and essential part of the product and must always be kept with care and attached to the product, even if it is transferred to another owner or user, or when it is used with a dierent application. Do not use the product for any purpose other than that specified in this manual. The manufac- turer is not liable for damage resulting from improper use of the product or failure to install it as instructed herein. All maintenance on the product must be carried out exclusively by qualified sta using solely original spare parts. The manufacturer is not liable for damage resulting from failure to observe this instruction, which may compromise the safety of the installation. SYMBOL LEGEND: Failure to comply with this warning may result in personal injury or even death. Failure to comply with this warning may result in serious damage to property and plants or injury to animals. The manufacturer is not liable for damage resulting from improper use of the product or failure to install it as instructed herein.

2. SAFETY RULES12 / EN

Do not perform operations that involve removing the appliance from its installation location. Damage to the device. Do not climb onto chairs, stools, ladders or unstable supports to clean the device. Personal injuries due to falling from a height or shearing (double stepladders). Do not use any insecticides, solvents or aggressive detergents to clean the appli- ance. Damage to plastic or painted parts. Do not use the appliance for any purpose other than normal domestic use. Damage to the appliance caused by operational overload. Damage to objects caused by improper use. Do not allow children or inexperienced people to operate the appliance. Damage to the appliance due to improper use. During the cleaning, maintenance and connection operations, it is necessary to isolate the appliance from the mains supply by removing the plug from the mains. Personal injury due to electrocution. WARNING! The appliance can be used by children older than 8 years and by people with reduced phys- ical, sensory or mental abilities, or who lack adequate experience and the necessary knowl- edge, provided that they are supervised or have been instructed on how to use the appliance safely and on the attendant risks. Children must not play with the appliance. Do not allow unsupervised children to clean or service the appliance. WARNING! There is a risk of explosion if the batteries are replaced by new ones of the wrong type. The batteries must be disposed of separately from normal waste for special treatment.EN / 13

The device detects the room temperature, therefore several factors should be taken into ac- count when choosing an installation site. Position the device far from heat sources (radiators, sunlight, fireplaces, etc.) and from draughts, doorways and windows which could aect the temperature readings. It should be installed approximately 1.5 metres above the floor level. WARNING! Installation should be performed by a qualified technician. Before making any connections, shut o electrical power to the boiler with its external two-position switch. - Secure the ATAG One zone base plate (A) to the wall and connect the pair of wires to the terminal clamp to hook the boiler up via the BUS. - Fit the battery in its compartment (B). - Reattach the ATAG One zone to its base plate (C) by pushing it carefully downwards. Installing ATAG One zone and activating the ATAG zone services is quick and easy: it takes just 3 steps! ATAG One zone INSTALLATION ACCOUNT REGISTRATION ONLINE PRODUCT REGISTRATION The term “Telediagnosis” (TD) means the Technical Assistance Centre service, which can pro- vide remote support functions. The term “Telecontrol” (TC) means the end user service con- trolling, monitoring and configuring the ATAG appliance with a smartphone app or web portal.

1. After you have installed the product, switch

on the heating system. ATAG One zone turns on and the display reads “Select language”; follow the guided basic configuration proce- dure until you are prompted to configure the Wi-Fi network.

2. If you have not configured the Wi-Fi connec-

tion during the first startup, go to the “Connec- tivity” menu, select “Wi-Fi ON/OFF” and then select “ON”. The connectivity menu will dis- play the new menu option “network configu- ration”; select this and follow the instructions.

• Before starting the Wi-Fi configuration proce- dure, check that ATAG zone service is avail- able in your country and that your internet connection is on-line.

• Download the ATAG zone app from the Store. Open the app and register your account by entering the requested information.

• Click on the link in the welcome email to acti- vate the new account. WARNING! ATAG zone supports the following Wi-Fi security protocols: WEP, WPA/WPA2 Personal

Connectivity Press to confirm Wi-Fi ON/OFF Connectivity information Reconfiguration Wi-Fi signal level Internet time16 / EN

6.1 Guided procedure for TELECONTROL (TC)

1. Open the app, login to your account and follow the guided procedure. The app for iOS will

proceed with the HomeKit connection procedure and afterwards return to the app automati- cally.

2. The product is properly connected to internet and registered if:

- the display indicates a successful connection to the router and internet - the app displays a message confirming that the product has been registered. - the display shows the home screen with the “ ” icon steady

3. You can now control your ATAG zone system remotely using the smartphone app or on the

web portal my.atag.zone. IMPORTANT: You can use ATAG zone with several smart devices at once: simply use the same credentials to log in. The app includes an option for registering more than one ATAG One zone with a single user account. IMPORTANT! When running the procedures described in this booklet, it is best to leave the default setting DHCP = ON unchanged. The setting DHCP=OFF must be selected for networks configured in static IP mode.

• VIA APP: open the ATAG zone app, without logging in, and follow the guided procedure.

• VIA BROWSER: open the web browser, enter 192.168.1.1 in the address bar, select the wifi network and enter the password. We recommend leaving the default settings unchanged

• The iOS operating system will automatically suggest the next steps required to connect the product to the internet ANDROID iOSEN / 17

After confirming the procedure, your device (smartphone, PC, tablet ...) will automatically disconnect from the Remote GW Thermo network; an error page may appear in the browser window that can be ignored.

6.2 Configuration unsuccessful or requiring update

If the configuration is not successful, ATAG One zone will display the “ ” icon. Repeat the procedures described previously. The network configuration must be repeated every time you make a change to the internet network in your home (change of password, operator, router).

Setting a schedule or clock program cannot be done from the ATAG One zone, but is done from either the ATAG zone app or the my.atag.zone portal. LEGEND: “AP” One zone in Access Point mode “ ” No connection to the service or thermostat not configured correctly “ ” Thermostat connected to the router or internet but not to the Cloud “ ” Thermostat configured correctly and connected to the internet and Cloud “ ” Software update in progress18 / EN

7. SERIAL NUMBER AND WI-FI INFORMATION

This information can be found in the “Connectivity” menu. To access the menu, press the “ ” button on the ATAG One zone and scroll down to the “Connectivity” option. Then select “Connectivity information”.

8. ATAG SERVICE CENTRES

ATA Service Centres can access the Teleassistance platform by entering their credentials on the ATAG Zone Portal: www.atag.zone

my.atag.zone For more information about ATAG services and support, please contact the ATAG Heating ser- vice center 0800 680 0100.

PRODUCT CONFORMING TO EU DIRECTIVE 2012/19/EU

The barred wheeled bin symbol appearing on the appliance or on its packaging indicates that the product must be collected separately from other waste at the end of its useful life. The user must therefore deliver the decommissioned product to an appropriate local facility for separate collection of electrotechnical and electronic waste. Alternatively, the appliance to be scrapped can be delivered to the dealer when purchasing a new equivalent appliance. Electronic products measuring less than 25 cm can also be delivered for disposal, at no cost, to electronic equipment retail shops having a surface area of at least 400 m

, without having to purchase other products. Proper separated collection of the decommissioned appliance for its subsequent recycling, treat- ment and eco-compatible disposal helps to prevent negative eects on the environment and hu- man health, besides encouraging reuse and/or recycling of its constituent materials. Install the product in a room with a normal level of pollution.EN / 19 Power supply BUS 8 to 24V max; lithium ion battery Battery 3.7 VDC 500 mAh Current draw ≤30mA Operating temperature 0 to 40°C Storage temperature with battery -10 to 45°C Storage temperature without battery -20 to 70°C Humidity 20% RH to 80% RH Temperature reading precision +/- 0.5°C Bus wire length and cross-sectional area NOTE: TO AVOID INTERFERENCE PROBLEMS, USE A SHIELDED CABLE OR TWISTED PAIR CABLE. max. 50 m ø min. 0.6 mm² Insulation class III Protection rating IP 20 Dimensions 103mm x 103mm x 19.1mm Frequency band used 2400 MHz - 2483.5 MHz Maximum power in the band +19 dBm - 802.11 b, g, n Wi-Fi channels 1-13 Product card (with ATAG zone bus system only) Supplier name ATAG Supplier identification model ATAG One zone Temperature control class V Energy eciency contribution (%) for space heating +3% With an optional outdoor sensor or internet weather data: Temperature control class

Energy eciency contribution (%) for space heating +4% In a system with 3 zones and at least 2 room controllers: Temperature control class VIII Energy eciency contribution (%) for space heating +5% Technical specifications20 / FR