Atag One Zone - Thermostat

One Zone - Thermostat Atag - Free user manual and instructions

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Product type Wired connected room thermostat (BUS)
Brand Atag
Model One Zone
Dimensions (W x H x D) 103 x 103 x 19.1 mm
Weight Approximately 150 g (with batteries)
Power supply BUS 8-24 V max or integrated lithium-ion battery (3.7 V, 500 mAh)
Power consumption ≤ 30 mA
Operating temperature From 0 to 40 °C
Storage temperature (with batteries) From 10 to 45 °C
Storage temperature (without batteries) From -20 to 70 °C
Operating humidity 20% RH to 80% RH
Temperature accuracy ± 0.5 °C
Insulation class III
Protection rating IP 20
Connectivity Wi-Fi 2.4 GHz (channels 1-13), compatible WEP/WPA/WPA2
Main functions Remote control via ATAG Zone app or web portal, scheduling, ambient temperature detection, energy monitoring, remote assistance
Compatibility ATAG heat generator with BUS, compatible with HomeKit (iOS)
Care and cleaning Clean with a dry cloth. Do not use solvents, insecticides, or harsh products. Disconnect power before cleaning.
Safety Use by children aged 8 and above under supervision. Risk of explosion if batteries of incorrect type. Disconnect before servicing.
Spare parts and repairability Use only original parts. Any intervention must be carried out by a qualified professional.
General information Wall installation at about 1.5 m from the floor, away from heat sources and drafts. Maximum BUS cable length: 50 m (minimum cross-section 0.5 mm²).
Contribution to energy efficiency Class V (+3%) without outdoor sensor; class VI (+4%) with outdoor sensor or internet weather; class VIII (+5%) in a 3-zone system with 2 room sensors

Frequently Asked Questions - One Zone Atag

How to install the Atag One Zone?
Installation must be carried out by a qualified technician. Fix the base plate to the wall, connect the BUS wires to the terminal block, insert the battery, then snap the thermostat onto the plate. Turn off the generator power before any connection.
How to connect the thermostat to Wi-Fi?
After powering on, follow the on-screen instructions to select the language and configure the Wi-Fi network. You can also access the menu Connectivity > ON/OFF Wi-Fi > ON, then Network configuration. Use the ATAG Zone app to complete registration.
What to do if the thermostat does not connect to the Internet?
Check your Wi-Fi network and password. Make sure the router is on and that the ATAG Zone service is available in your country. If the screen shows an error icon, repeat the configuration procedure. You can also reset the thermostat via the menu.
Can I use the Atag One Zone with multiple devices?
Yes, you can use the same login credentials on multiple smartphones or tablets. The ATAG Zone app allows adding multiple thermostats to a single account.
How to program the heating?
Scheduling is not done directly on the thermostat. Use the ATAG Zone app or the web portal my.atag-zone.com to set time slots and temperatures.
What type of battery does the Atag One Zone use?
The thermostat is powered by the BUS (8-24 V) or by an integrated lithium-ion battery of 3.7 V and 500 mAh. Never replace the battery with another type, risk of explosion.
How to clean the Atag One Zone?
Use a dry, soft cloth. Do not use solvents, insecticides, or abrasive products. Disconnect power before cleaning.
What to do in case of heat generator failure?
The thermostat alerts you in real time via the app. If you have activated remote assistance, the help center can solve the problem remotely. Contact a qualified technician if needed.
Is the Atag One Zone compatible with HomeKit?
Yes, when configuring with an iOS device, the ATAG Zone app offers a HomeKit connection procedure. Once connected, you can control the thermostat via the Home app.
What is the energy efficiency class of the thermostat?
The class depends on the configuration: class V (+3%) without outdoor sensor, class VI (+4%) with outdoor sensor or internet weather, and class VIII (+5%) in a multi-zone system with multiple sensors.

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Download the instructions for your Thermostat in PDF format for free! Find your manual One Zone - Atag and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. One Zone by Atag.

USER MANUAL One Zone Atag

Thank you for choosing ATAG zone, the system designed and manufactured by ATAG to provide a whole new experience in using a domestic heating and water system. ATAG zone allows you to start, stop and check the temperature of domestic heating and water anytime, anywhere from a smartphone or PC.

It constantly monitors energy consumption to cut your gas bills and notifies you in real time of boiler malfunctions.

Also, when the teleassistance service is activated, the service centre will be able to solve most problems remotely. For further information, go to the ATAG zone website:

www.ataqzone or call us on 0800 680 0100 .

2. SAFETY RULES

WARNING

The following manual is an integral and essential part of the product and must always be kept with care and attached to the product, even if it is transferred to another owner or user, or when it is used with a different application.

Do not use the product for any purpose other than that specified in this manual. The manufacturer is not liable for damage resulting from improper use of the product or failure to install it as instructed herein. All maintenance on the product must be carried out exclusively by qualified staff using solely original spare parts.

The manufacturer is not liable for damage resulting from failure to observe this instruction, which may compromise the safety of the installation.

SYMBOL LEGEND:

Atag One Zone - SYMBOL LEGEND: - 1

Failure to comply with this warning may result in personal injury or even death.

Failure to comply with this warning may result in serious damage to property and plants or injury to animals.

The manufacturer is not liable for damage resulting from improper use of the product or failure to install it as instructed herein.

Do not perform operations that involve removing the appliance from its installation location.

Damage to the device.

Do not climb onto chairs, stools, ladders or unstable supports to clean the device.

Personal injuries due to falling from a height or shearing (double stepladders).

Do not use any insecticides, solvents or aggressive detergents to clean the appliance.

Damage to plastic or painted parts.

Do not use the appliance for any purpose other than normal domestic use.

Damage to the appliance caused by operational overload.

Damage to objects caused by improper use.

Ro not allow children or inexperienced people to operate the appliance.

Damage to the appliance due to improper use.

During the cleaning, maintenance and connection operations, it is necessary to isolate the appliance from the mains supply by removing the plug from the mains.

Personal injury due to electrocution.

WARNING!

The appliance can be used by children older than 8 years and by people with reduced physical, sensory or mental abilities, or who lack adequate experience and the necessary knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and on the attendant risks.

Children must not play with the appliance. Do not allow unsupervised children to clean or service the appliance.

WARNING!

There is a risk of explosion if the batteries are replaced by new ones of the wrong type. The batteries must be disposed of separately from normal waste for special treatment.

3. ATAG One zone

Atag One Zone - ATAG One zone - 1
LEGEND:

DISPLAY:

  • ACTUAL ROOM TEMPERATURE
  • ROOM TEMPERATURE SETPOINT

RIGHT ARROW:

WiFi signal / activity
"OWinter
Summer
Heating only
Cooling mode active
"System mode: OFF
Zone mode: schedule
Zone mode: manual
Zone mode: override

Holiday function enabled
" Flame present indication
Outdoor temperature
" Internet weather condition
“”Error indication
" Screen locked
Resistance (Heat pump)

Use the following link to download a digital version of the manual: www.atag-zone

Installing ATAG One zone and activating the ATAG zone services is quick and easy: it takes just 3 steps!

Atag One Zone - RIGHT ARROW: - 1

The term "Telediagnosis" (TD) means the Technical Assistance Centre service, which can provide remote support functions. The term "Telecontrol" (TC) means the end user service controlling, monitoring and configuring the ATAG appliance with a smartphone app or web portal.

4. ATAG One zone INSTALLATION

The device detects the room temperature, therefore several factors should be taken into account when choosing an installation site. Position the device far from heat sources (radiators, sunlight, fireplaces, etc.) and from draughts, doorways and windows which could affect the temperature readings. It should be installed approximately 1.5 metres above the floor level.

WARNING!

Installation should be performed by a qualified technician.

Before making any connections, shut off electrical power to the boiler with its external two-position switch.

  • Secure the ATAG One zone base plate (A) to the wall and connect the pair of wires to the terminal clamp to hook the boiler up via the BUS.
  • Fit the battery in its compartment (B).
  • Reattach the ATAG One zone to its base plate (C) by pushing it carefully downwards.

Atag One Zone - WARNING! - 1

5. ACCOUNT REGISTRATION

  • Before starting the Wi-Fi configuration procedure, check that ATAG zone service is available in your country and that your internet connection is on-line.
  • Download the ATAG zone app from the Store. Open the app and register your account by entering the requested information.
  • Click on the link in the welcome email to activate the new account.

WARNING! ATAG zone supports the following Wi-Fi security protocols: WEP, WPA/WPA2 Personal

Atag One Zone - ACCOUNT REGISTRATION - 1

Atag One Zone - ACCOUNT REGISTRATION - 2

6. CONNECTING TO THE INTERNET AND REGISTERING THE PRODUCT

  1. After you have installed the product, switch on the heating system. ATAG One zone turns on and the display reads "Select language"; follow the guided basic configuration procedure until you are prompted to configure the Wi-Fi network.
  2. If you have not configured the Wi-Fi connection during the first startup, go to the "Connectivity" menu, select "Wi-Fi ON/OFF" and then select "ON". The connectivity menu will display the new menu option "network configuration"; select this and follow the instructions.

Atag One Zone - CONNECTING TO THE INTERNET AND REGISTERING THE PRODUCT - 1

IMPORTANT!

When running the procedures described in this booklet, it is best to

leave the default setting DHCP = ON unchanged.

The setting DHCP=OFF must be selected for networks configured in static IP mode.

6.1 Guided procedure for TELECONTROL (TC)

  1. Open the app, login to your account and follow the guided procedure. The app for iOS will proceed with the HomeKit connection procedure and afterwards return to the app automatically.
  2. The product is properly connected to internet and registered if:

  3. the display indicates a successful connection to the router and internet

  4. the app displays a message confirming that the product has been registered.
  5. the display shows the home screen with the “ ” on steady

  6. You can now control your ATAG zone system remotely using the smartphone app or on the web portal my.atag.zone.

IMPORTANT:

You can use ATAG zone with several smart devices at once: simply use the same credentials to log in. The app includes an option for registering more than one ATAG One zone with a single user account.

ANDROID iOS

  • VIA APP: open the ATAG zone app, without logging in, and follow the guided procedure.
  • VIA BROWSER: open the web browser, enter 192.168.1.1 in the address bar, select the wifi network and enter the password.

We recommend leaving the default settings unchanged

  • The iOS operating system will automatically suggest the next steps required to connect the product to the internet

WARNING:

After confirming the procedure, your device (smartphone, PC, tablet ...) will automatically disconnect from the Remote GW Thermo network; an error page may appear in the browser window that can be ignored.

6.2 Configuration unsuccessful or requiring update

If the configuration is not successful, ATAG One zone will display the “icon. Repeat the procedures described previously.

The network configuration must be repeated every time you make a change to the internet network in your home (change of password, operator, router).

LEGEND:

"AP" One zone in Access Point mode
No connection to the service or thermostat not configured correctly
“Thermostat connected to the router or internet but not to the Cloud
Thermostat configured correctly and connected to the internet and Cloud
" Software update in progress

6.3 Time scheduling

Setting a schedule or clock program cannot be done from the ATAG One zone, but is done from either the ATAG zone app or the my.atag.zone portal.

7. SERIAL NUMBER AND WI-FI INFORMATION

This information can be found in the "Connectivity" menu.

To access the menu, press the "按钮 on the ATAG One zone and scroll down to the "Connectivity" option. Then select "Connectivity information".

8. ATAG SERVICE CENTRES

ATA Service Centres can access the Teleassistance platform by entering their credentials on the ATAG Zone Portal: www.atag.zone or my.atag.zone

For more information about ATAG services and support, please contact the ATAG Heating service center 0800 680 0100.

PRODUCT CONFORMING TO EU DIRECTIVE 2012/19/EU

Atag One Zone - PRODUCT CONFORMING TO EU DIRECTIVE 2012/19/EU - 1

The barred wheeled bin symbol appearing on the appliance or on its packaging indicates that the product must be collected separately from other waste at the end of its useful life. The user must therefore deliver the decommissioned product to an appropriate local facility for separate collection of electrotechnical and electronic waste. Alternatively, the appliance to be scrapped can be delivered to the dealer when purchasing a new equivalent appliance. Electronic products measuring less than 25cm can also be delivered for disposal, at no cost, to electronic equipment

retail shops having a surface area of at least 400m^2 without having to purchase other products. Proper separated collection of the decommissioned appliance for its subsequent recycling, treatment and eco-compatible disposal helps to prevent negative effects on the environment and human health, besides encouraging reuse and/or recycling of its constituent materials.

Install the product in a room with a normal level of pollution.

Technical specifications

Power supplyBUS 8 to 24V max; lithium ion battery
Battery 3.7 VDC 500 mAh---
Current draw ≤30mA
Operating temperature 0 to 40°C
Storage temperature with battery -10 to 45°C
Storage temperature without battery -20 to 70°C
Humidity 20% RH to 80% RH
Temperature reading precision +/- 0.5°C
Bus wire length and cross-sectional area NOTE: TO AVOID INTERFERENCE PROBLEMS, USE A SHIELDED CABLE OR TWISTED PAIR CABLE.max. 50 m ø min. 0.6 mm²
Insulation class III
Protection rating IP 20
Dimensions 103mm x 103mm x 19.1mm
Frequency band used 2400 MHz - 2483.5 MHz
Maximum power in the band +19 dBm - 802.11 b, g, n
Wi-Fi channels 1-13
Product card (with ATAG zone bus system only)
Supplier nameATAG
Supplier identification modelATAG One zone
Temperature control classV
Energy efficiency contribution (%) for space heating+3%
With an optional outdoor sensor or internet weather data:
Temperature control classVI
Energy efficiency contribution (%) for space heating+4%
In a system with 3 zones and at least 2 room controllers:
Temperature control classVIII
Energy efficiency contribution (%) for space heating+5%

1. GÉNÉRALITÉS

Specifications Techniques

  • TEMPERATURA INTERNA RLEVATA
  • TEMPERATURA INTERNA IMPOSTATA (SET POINT)

FRECCIA A DESTRA:

-AUMENTO DI UN VALORE
-SCORRI IN BASSO

TASTO CENTRALE (BLU):

  • CONFERMA A UNA DOMANDA O SCELTA
  • LUCE LAMPEGGIANTE: ERRORE O BATTERIA IN CARICA
  • PREMERE A LUNG PER TORNARE A HOME SCREEN

FRECCIA A SINISTRA:

SUBJECT: CE Declaration of Conformity

With the present document, ATA Thermo S.p.A. (viale A.Merloni 45, 60044-Fabriano (AN), ITALY) declares that this product is conforming with the essential requisites and other provisions of the RED Directive 2014/53/EU.

The complete Declaration of Conformity is available at the following address:

http://www.aristonthermo.com/en/download-area

Use of the Works with Apple HomeKit logo means that an electronic accessory has been designed to connect specifically to iPod touch, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

ATAG Heating Technology Ltd.

Sales department

47 Castle Street - Reading, Berkshire RG1 7SR

Changes reserved. E.& O.E.

Modifications reserved.

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Product information

Brand : Atag

Model : One Zone

Category : Thermostat