JNIPS2709UHDR - Monitor Japannext - Free user manual and instructions

Product Type	LCD LED Monitor
Brand	Japannext
Model	JNIPS2709UHDR
Screen Size	27 inches
Maximum Resolution	UHD (3840 x 2160)
Refresh Rate	60 Hz
Connectors	2 x HDMI, 1 x DisplayPort, 1 x audio output, 1 x USB port (firmware update)
Power Supply	External adapter, compatible AC 100-240V
Main Features	FreeSync, HDR, image modes (standard, photo, movie, game, FPS, RTS), PIP/PBP, crosshair
Tilt Adjustment	Yes
Wall Mount	VESA compatible (spacers included)
Included Accessories	Power cable, HDMI cable, manual, VESA spacers
Cleaning	Soft cloth, LCD-specific cleaner
Safety Precautions	Do not open the casing, avoid moisture, disconnect during prolonged inactivity
Customer Support	Phone [phone], online form at japannext.fr
OSD Menu Language	French, English

Frequently Asked Questions - JNIPS2709UHDR Japannext

How to assemble the monitor base?

Place the screen face down on a soft cloth. Insert the stand hook into the slot on the back, then fix the stand and base with the provided screw. Make sure the assembly is secure before raising the monitor.

What resolution should I use for optimal performance?

We recommend using UHD resolution (3840 x 2160) for the best performance. A lower resolution may not fully utilize the screen's potential.

How to connect the monitor to my computer?

Make sure both devices are off. Connect the power cable and an HDMI or DisplayPort cable to the monitor, then connect the other end to the computer. Turn on both devices. Do not connect both HDMI and DP cables simultaneously.

What to do if the screen does not turn on?

Check that the power button is on and the power cord is properly connected. If the indicator is on but no image appears, ensure the signal cable is properly connected, brightness and contrast are not set to minimum, and the computer is on.

How to adjust brightness and contrast?

Press button 4 (OSD menu) to open the on-screen menu. Navigate to 'Brightness/Contrast' and adjust the values from 0 to 100 using the up/down keys.

Does the monitor support HDR?

Yes, the monitor supports HDR. You can enable it in the OSD menu under 'Other' > 'HDR' with options Off, On, or Auto.

Can I use the monitor with a game console?

Yes, you can connect a console via HDMI. The monitor offers specific image modes like 'game', 'FPS', and 'RTS' to optimize the display for different game types.

How to clean the screen?

Turn off the monitor and unplug it. Use a clean, soft cloth specifically designed for LCD panels. Do not use alcohol or acetone-based products. Never spray liquid directly on the screen.

What to do if some pixels remain on or off?

A few pixels always on or off are normal. If the issue persists, try displaying a different image or turn off the monitor for a few hours. Contact customer support if it does not improve.

How to contact customer support?

You can call 09 70 70 80 90 (Mon-Fri 9am-5pm) or use the contact form at https://japannext.fr/pages/contact. The postal address is JAPANNEXT Co., Ltd., Chiba-Ken Isumi-Shi Namegawa 506-5.

USER MANUAL JNIPS2709UHDR Japannext

Cleaning and maintaining the monitor 17

How to maintain the monitor: 17

The symptoms listed below are normal conditions for the monitor 17

Welcome 18

Quick Start Guide 19

Assembling the Monitor Base 19

Connection with a computer 20

Accessories 20

Interface / Connectivity 21

Description of the display button 22

On-Screen Menu (OSD) 23

Dysfunction 24

Customer Support 25

Please make sure to read this instruction manual before use.

Please use it correctly for your safety.

Once you have read it, make sure to keep it.

Please read all included instruction manuals carefully before use.

• Place the monitor on a flat, stable surface. To avoid the risk of fire or electric shock, avoid high temperatures, low temperatures, high humidity and accumulation of dust.
  Do not use the monitor where it may become wet or exposed to water.
• Do not open and never cover the monitor case because it contains high voltage parts inside which could cause serious injury or fire if you come into contact with them.
• If the power supply is damaged, please contact our customer service or your dealer. Never attempt to inspect or repair the product yourself.
• Before use, please ensure that all cables are properly connected and the power cord is not damaged. If you discover any damage or blurred areas, please contact your dealer immediately.
• The slots and openings on the top or back of the monitor are required ventilation holes for this product. Do not cover these holes. Do not place this product near or above a heat source such as a radiator without adequate ventilation.
• Do not insert foreign objects or spill liquids into any openings in the monitor case. This could cause damage or malfunction.
• Always operate the monitor using the type of power source indicated on the product label.

If you are unsure of the type of power supply you have, please contact your local power company.

• Do not apply excessive current to sockets or extension cords. Use caution as excessive current can cause electric shock and is very dangerous.
• To protect your monitor from damage caused by power surges, turn off power to the device during long periods of inactivity or during lightning storms.
• To ensure satisfactory operation of the monitor, the computer must be equipped with a properly configured outlet marked in the AC100-240V range.

• If you experience technical problems or concerns with your monitor, please contact our customer service or authorized reseller.

• To work safely, make sure to establish the ground connection before connecting the power plug to the power source. Also, when disconnecting the ground connection, make sure to unplug the power plug first.

• This product is not intended for continuous use for 24 hours. Please unplug the power plug when you do not use the product for a long time.
• The included AC adapter and cord are intended for this product only. Do not use it for other equipment.
• Do not use cleaners or detergents containing alcohol or acetone to clean your monitor. Make sure to use a cleaner specifically designed for LCD monitors. Do not spray liquid cleaner directly on the screen. Please note that if the cleaning fluid drips and gets inside the monitor, it is very dangerous as it may cause electric shock or fire. LCD panels are easily damaged, so do not rub it with hard objects.
• Before lifting or moving the monitor, turn off the power switch and unplug all cables and power cords. When installing the monitor, lift it using the appropriate method. When lifting or carrying the monitor, make sure to grip it by the edges. Never lift the monitor by its stand or cord.

Precaution

• Using the monitor in a dark room, or using it continuously for long periods of time, may cause eye fatigue.
• Take a break of 5 to 10 minutes every hour and use the monitor in a reasonably bright room.

Before cleaning the monitor, turn off the power and unplug all cables and cords.

How to maintain the monitor:

• LCD panel area: Do not use tissue paper, etc., instead use a clean, soft cloth specially designed for LCD panels. Please wipe the monitor gently. For difficult-to-remove stains, use a neutral cleaner specifically designed for LCD panels.
• Monitor frame: Wipe with a soft cloth dampened with a mild cleaner.

The symptoms listed below are normal conditions for the monitor

• When first used, the screen may flicker due to the nature of the backlight. If this symptom appears, please turn off the monitor and then turn it on again.
• Depending on your desktop setup, displayed colors, and brightness, brightness may appear uneven.
• Several pixels may or may not always be lit.
• If you display the same image for a long time, an afterimage from the previous image may persist even after switching to a different image.

In this case, the screen will recover slowly. Otherwise, turn off the power for a few hours and the problem will be fixed.

Instead of trying to repair the monitor yourself, contact customer service or the dealer.

Thank you for purchasing the JAPANNEXT 27 inch LCD monitor.

The installed panel supports UHD resolution (3840 x 2160). We recommend using UHD resolution for

best performance. If the resolution is lower than UHD, the original performance cannot be achieved.

Assembling the Monitor Base

1. Spread a soft cloth on a flat, stable surface and place the device screen side down on it.
2. Insert the hook at the top of the stand into the mounting piece on the back of the monitor.
3. Fix its stand and the base using the screw provided.

1. Make sure the monitor and stand are securely attached, then slowly raise the monitor.

*Supports tilt adjustment. When using the monitor with the screen tilted toward you, be careful not to tip it over.

Connection with a computer

1. Make sure the monitor and computer are turned off before connecting the cable.
2. Connect the power cable and compatible cables (HDMI, DP) to the monitor.

Also connect the cable (HDMI, DP) to the computer.
3. Turn on the monitor and computer.

Notice : Since problems may occur, do not connect HDMI and DP cables at the same time.

Please connect only one to a computer.

Accessories

Manuel

Power cable*

HDMI cable

VESA spacer

*The included power adapter and cable are intended to use with this product only. Do not use it for other equipment.

1: Power socket: Please connect the power adapter before use.
2: Audio output port: Possibility to connect headphones or speakers.
3: Port DP: Port compatible DP.
4: Port HDMI1: Port compatible HDMI.
5: Port HDMI2: Port compatible HDMI.
6: Port USB Firmware update port.

Description of the display button

• When the On-Screen Menu (OSD) is not open

1	Adjust the volume
2	Show input source
3	Target display (reticle) - Press 2 or 4 to clear the display
4	Show OSD menu
5	Turn on/off

• When the on-screen menu (OSD) is displayed

1	Move up a menu or increase the value of a selected item
2	Go back or close the menu
3	Go down a menu or decrease the value of a selection
4	Select and confirm menu item
5	Turn on/off

On-Screen Menu (OSD)

Menu	Features	Setting value		Comment
Entry	Auto			Select input source
	DP
	HDMI1
	HDMI2
Brightness/contrast	brightness	0-100		Adjust brightness
	contrast	0-100		Adjust contrast
	RCD	on/off		DCR Settings *1
	Energy saving	on/off		Power saving settings
Color	gamma	1,8/2,0/2,2/2,4/2,6		Adjust gamma value
	Image mode	standard		Select picture mode 1*
		photo
		movie
		game
		FPS
		RTS
	Color temperature	normal		Select color temperature
		warm color
		cold color
		USER	rouge 0-100	Adjust red/green/blue in the range 0-100 when using USER settings.
			green 0-100
			Green 0-100
	Tint	0-100		Adjust tint
	Saturation	0-100		Adjust saturation
	LOW BLUE LIGHT	0/25/50/75/100		Adjust blue light reduction
Image quality	Sharpness	0/10/20/30/40/50/60/70/80/90/100		Adjust sharpness
	Response time	Off/High/Medium/Low		Set response time
	Noise reduction	Off/High/Medium/Low		Set noise reduction
	Dynamic light control	on/off		Set dynamic light control
Display	aspect ratio	Widescreen/4:3/1:1/Auto		Selecting the aspect ratio
Audio	mute	on/off		Mute
	volume	0-100		Adjust the volume
	source audio	HDMI/HDMI2/DP		Select audio source
Multi-window	multi-window	Off/PIP/PBP Mode Screen 2		Multi-window settings *1
	Subscreen entry	DP/HDMI1/HDMI2		Set panel source
	PIP size	small/medium/large		Set pane size
	Localisation PIP	Top left/bottom left/top right/bottom right		Set the pane position
OSD	Language	French/English		OSD language definition
	Position horizontalale OSD	0-100		Adjust the horizontal position of the OSD
	Position verticalale OSD	0-100		Adjust the vertical position of the OSD
	OSD transparency	0-100		Adjust OSD transparency
	OSD time setting	5-100		Set OSD display time
	Rotation OSD	Normal/90/180/270		Rotate OSD
Others	FreeSync (synchronisation adaptative)	on/off		Configurer FreeSync
	HDR	Off/On/Auto		Set HDR *1
	Firmware update			Used when updating firmware
	reset			Factory Reset Settings

*1. When a function is enabled on the OSD (when the picture mode is set to anything other than standard), some functions on the OSD may not be able to be changed. (It depends on the model.)

Symptoms	Checkpoint
Power LED does not light up	• Is the device turned on by pressing the power button? • Make sure the power cord is securely connected to the monitor and the outlet.
No image appears even though the power indicator is on	• Is the blank screensaver running? Please move your mouse or keyboard • Make sure the brightness and contrast are not set to minimum. • Please make sure the signal cable is properly connected to your monitor and computer. • Check if the signal cable pins are bent or the cable is damaged. • Is your computer turned on? If you have another monitor, try connecting it to see if the computer works properly. • Does the computer signal timing match the monitor specifications?
The image is distorted or ripples appear in the image.	• Please make sure the signal cable is well connected to your monitor and computer. • Keep electrical devices that may cause electrical interference away from the monitor. • Does the computer signal timing match the monitor specifications?
The image position is off-center. Image size is incorrect	• Is your computer resolution correct? • Does the computer signal timing match the monitor specifications?
The screen is too bright/too dark	• Screen (OSD): Adjust brightness and contrast settings from the menu.
The image is blurry or unclear	• Set the display resolution on your PC to the same as the recommended native screen resolution for the monitor. • Does the computer signal timing match the monitor specifications? • Check if the signal cable pins are bent or the cable is damaged.
The color of the image is incorrect	• Check if the signal cable pins are bent or the cable is damaged. • Screen (OSD): Please adjust the red/blue/green color settings in the menu (color temperature). • Screen (OSD): Please reset the settings from the menu. • Does the computer signal timing match the monitor specifications?
Unable to display UHD	• This product supports resolutions up to 3840 x 2160 (UHD), including HDMI and DP. However, some graphics cards do not support 3840x2160. Please check with your local distributor or manufacturer for hardware limitations.
Abnormal image noise	• Are the cables correctly connected?

Customer Support

JAPANNEXT

TEL: [phone]

Hours 9:00 a.m. to 5:00 p.m. (Closed Saturdays, Sundays and public holidays)

Contact form

You can easily access the application form by scanning the QR code.

JAPANNEXT Co., Ltd. CS Department

Chiba-Ken Isumi-Shi Namegawa 506-5