JN-i27QR-C65W-HSP - Monitor Japannext - Free user manual and instructions

USER MANUAL JN-i27QR-C65W-HSP Japannext

Cleaning and maintaining the monitor 17

How to maintain the monitor 17

The symptoms listed 17

Welcome 18

Quick Start Guide 19

Assembling the Monitor Base 19

Connection with a computer 20

Accessories 20

Interface / Connectivity 21

Description of the display button 22

On-Screen Menu (OSD) 23

Dysfunction 24

Customer Support 25

Technical diagram showing assembly steps of a device with labeled components and directional arrows indicating motion.

Technical diagram showing a device component with seven labeled parts, including a 3D model and a schematic view.

WQHD 75Hz monitor - 27 inches

LED LCD Monitor - 65W power supply

Manual

ENERG+ ENERG 21 V/1000h HOR 40 V/1000m

Important:

Please make sure to read this instruction manual before use.

Please use it correctly for your safety.

Once you have read it, make sure to keep it.

Please read all included instruction manuals carefully before use.

• Place the monitor on a flat, stable surface. To avoid the risk of fire or electric shock, avoid high temperatures, low temperatures, high humidity and accumulation of dust.
  Do not use the monitor where it may become wet or exposed to water.
• Do not open and never cover the monitor case because it contains high voltage parts inside which could cause serious injury or fire if you come into contact with them.
• If the power supply is damaged, please contact our customer service or your dealer. Never attempt to inspect or repair the product yourself.
• Before use, please ensure that all cables are properly connected and the power cord is not damaged. If you discover any damage or blurred areas, please contact your dealer immediately.
• The slots and openings on the top or back of the monitor are required ventilation holes for this product. Do not cover these holes. Do not place this product near or above a heat source such as a radiator without adequate ventilation.
• Do not insert foreign objects or spill liquids into any openings in the monitor case. This could cause damage or malfunction.
• Always operate the monitor using the type of power source indicated on the product label.
  If you are unsure of the type of power supply you have, please contact your local power company.
• Do not apply excessive current to sockets or extension cords. Use caution as excessive current can cause electric shock and is very dangerous.
• To protect your monitor from damage caused by power surges, turn off power to the device during long periods of inactivity or during lightning storms.
• To ensure satisfactory operation of the monitor, the computer must be equipped with a properly configured outlet marked in the AC100-240V range.

• If you experience technical problems or concerns with your monitor, please contact our customer service or authorized reseller.

• To work safely, make sure to establish the ground connection before connecting the power plug to the power source. Also, when disconnecting the ground connection, make sure to unplug the power plug first.

• This product is not intended for continuous use for 24 hours. Please unplug the power plug when you do not use the product for a long time.
• The included AC adapter and cord are intended for this product only. Do not use it for other equipment.
• Do not use cleaners or detergents containing alcohol or acetone to clean your monitor. Make sure to use a cleaner specifically designed for LCD monitors. Do not spray liquid cleaner directly on the screen. Please note that if the cleaning fluid drips and gets inside the monitor, it is very dangerous as it may cause electric shock or fire. LCD panels are easily damaged, so do not rub it with hard objects.
• Before lifting or moving the monitor, turn off the power switch and unplug all cables and power cords. When installing the monitor, lift it using the appropriate method. When lifting or carrying the monitor, make sure to grip it by the edges. Never lift the monitor by its stand or cord.

Precaution

• Using the monitor in a dark room, or using it continuously for long periods of time, may cause eye fatigue.
  • Take a break of 5 to 10 minutes every hour and use the monitor in a reasonably bright room.

Before cleaning the monitor, turn off the power and unplug all cables and cords.

How to maintain the monitor:

• LCD panel area: Do not use tissue paper, etc., instead use a clean, soft cloth specially designed for LCD panels. Please wipe the monitor gently. For difficult-to-remove stains, use a neutral cleaner specifically designed for LCD panels.
• Monitor frame: Wipe with a soft cloth dampened with a mild cleaner.

The symptoms listed below are normal conditions for the monitor

• When first used, the screen may flicker due to the nature of the backlight. If this symptom appears, please turn off the monitor and then turn it on again.
• Depending on your desktop setup, displayed colors, and brightness, brightness may appear uneven.
• Several pixels may or may not always be lit.
• If you display the same image for a long time, an afterimage from the previous image may persist even after switching to a different image.

In this case, the screen will recover slowly. Otherwise, turn off the power for a few hours and the problem will be fixed.

Thank you for purchasing the 27 inch LCD monitor JAPANNEXT.

The installed panel supports WQHD (2560 x 1440) resolution. We recommend using WQHD

resolution for maximum performance. If the resolution is lower than WQHD, the original performance cannot be achieved.

Assembling the Monitor Base

1. Spread a soft cloth on a flat, stable surface and place the device screen side down on it.
2. Insert the hook on top of the stand into the stand attachment part on the back of the monitor.
3. Secure the foot and the base using the screw supplied with the base.

Technical diagram showing a device's internal structure before and after assembly, with Chinese annotations indicating component alignment.

1. Make sure the monitor and stand are securely attached, then slowly raise the monitor.

Connection with a computer

1. Make sure the monitor and computer are turned off before connecting the cable.
2. Connect the power cable and compatible cables (HDMI, DP, Type-C) to the monitor.
   Also connect the cable (HDMI, DP, Type-C) to the computer.
3. Turn on the monitor and computer.

Notice : Since problems may occur, do not connect HDMI, DP and Type-C cables at the same time.

Please connect only one to a computer.

Accessories

Manual

Power cable

HDMI cable

Type-C cable

USB B-A cable

VESA spacer

Technical diagram of a device with labeled components and a legend indicating seven numbered parts.

1: Power supply: Used when connecting the power cable.
2: Port HDMI: Port compatible HDMI.
3: Port DP: Port compatible DP.
4: Type-C port: Port compatible USB Type-C. Can power (65W) external devices.
5: Port USB-B: To connect to a PC with a USB-B to USB-A cable. You can connect a mouse and keyboard to the USB port on the back of the monitor.
6: Port USBx2: You can connect and use a mouse and keyboard when using a Type-C swap device.
7: Audio output port: Possibility to connect headphones or speakers.

Description of the display button

Menu button

- When the On-Screen Menu (OSD) is not open

M	Show OSD menu
▼	Show volume settings
▲	Target display (reticle) *
E	Show input source
⏻	Turn on/off

- When the on-screen menu (OSD) is displayed

M	Select and confirm the menu item
▼	Go down a menu or decrease the value of a selection
▲	Move up a menu or increase the value of a selected item
E	Go back or close the menu
⏻	Turn on/off

*The display disappears with the M and E buttons.

On-Screen Menu (OSD)

Menu	Features	Setting value	Comment
Image quality	brightness	0-100	Adjust the brightness
	contrast	0-100	Adjust contrast
	BLACK LEVEL	0-20
	image mode	standard	Picture mode settings*
		game
		movie
		text
		FPS
		RTS
	RCD	ON/OFF	Dynamic Contrast Settings*
Image Adjustment	aspect ratio	Large/4:3	Setting the aspect ratioPower saving settings
	energy saving	ON/OFF
Color settings	color temperature	warm color	Color temperature adjustment*
		sRVB
		User Settings
		cold color
	Red	0-100	Adjust when using user settings
	Green	0-100
OSD Settings	language	English/French	Select language
	horizontale OSD	0-100	Adjust the horizontal position of the OSD
	verticale OSD	0-100	Adjust the vertical position of the OSD
	OSD time setting	5-60	Adjust OSD display time
	OSD transparency	0-100	Adjust OSD transparency
Reset	reset		Factory Reset Settings
	auto power off	OFF/10/20/30/40/50/60/120/240/60/120/240	Configuring Auto Power Off
	MODE HDR	AUTO/OFF	HDR Settings
Other	input source	AUTO	Select the input source
		Type-C
		DP
		HDMI
	blue light reduction	0/25/50/75/100	Blue light reduction settings
	volume	0-100	Adjust the volume
	Free synchronization	ON/OFF	FreeSync Settings
	Overdrive	ON/OFF	Overdrive Settings
	KVM	AUTO/PC/Type-C	KVM Settings

*When a function is enabled in the OSD (in the case of picture mode, when set to anything other than standard), some OSD functions cannot be changed.
*To enable HDR, the connected device and content must support HDR.
*Please note that product design, specifications and appearance are subject to change without notice due to product improvement.
*If the information listed differs from the actual item, priority will be given to the actual item.

Symptoms	Checkpoint
Power LED does not light up	• Is the device turned on by pressing the power button?• Make sure the power cord is securely connected to the monitor and the outlet.
No image appears even though the power indicator is on	• Is the blank screensaver running? Please move your mouse or keyboard• Make sure the brightness and contrast are not set to minimum.• Please make sure the signal cable is properly connected to your monitor and computer.• Check if the signal cable pins are bent or the cable is damaged.• Is your computer turned on? If you have another monitor, try connecting it to see if the computer works properly.• Does the computer signal timing match the monitor specifications?
The image is distorted or ripples appear in the image.	• Please make sure the signal cable is well connected to your monitor and computer.• Keep electrical devices that may cause electrical interference away from the monitor.• Does the computer signal timing match the monitor specifications?
The image position is off-center.Image size is incorrect	• Is your computer resolution correct?• Does the computer signal timing match the monitor specifications?
The screen is too bright/too dark	• Screen (OSD): Adjust brightness and contrast settings from the menu.
The image is blurry or unclear	• Set the display resolution on your PC to the same as the recommended native screen resolution of the monitor.• Does the computer signal timing match the monitor specifications?• Check if the signal cable pins are bent or the cable is damaged.
The color of the image is incorrect	• Check if the signal cable pins are bent or the cable is damaged.• Screen (OSD): Please adjust the red/blue/green color settings in the menu (color temperature).• Screen (OSD): Please reset the settings from the menu.• Does the computer signal timing match the monitor specifications?
Unable to display WQHD	• This product supports resolutions up to 2560 x 1440 (WQHD), including HDMI, DP and Type-C. However, some graphics cards may not support 2560 x 1440 resolution. Please check with your local distributor or manufacturer for the hardware limitations of your computer.
Abnormal image noise	• Are the cables correctly connected?

Customer Support

JAPANNEXT

TEL: [phone]

Hours 9:00 a.m. to 5:00 p.m. (Closed Saturdays, Sundays and public holidays)

Contact form

You can easily access the application form by scanning the QR code.

JAPANNEXT Co., Ltd. CS Department

Chiba-Ken Isumi-Shi Namegawa 506-5