JN-IPS34Q-HC6-W - Monitor Japannext - Free user manual and instructions

USER MANUAL JN-IPS34Q-HC6-W Japannext

Cleaning and maintaining the monitor 18

How to maintain the monitor 18

The symptoms listed 18

Welcome 19

Quick Start Guide 20

Assembling the Monitor Base 20

Connection with a computer 21

Accessories 21

Interface / Connectivity 22

Description of the display button 23

When the On-Screen Menu (OSD) is not open 23

When the on-screen menu (OSD) is displayed 23

On-Screen Menu (OSD) 24

About HDR 25

Dysfunction 26

Main specifications 27

Customer Support 28

Technical diagram illustrating a mechanical assembly process with labeled components and directional arrows

Diagram showing a device component with seven labeled parts, including a top view and a zoomed-in view of the component.

Ultra-wide monitor UWQHD 60 Hz - 34 inches LED LCD Monitor

Manual

ENERG 26 kWh/1000h HOR 39 kWh/1000W

Important:

Please make sure to read this instruction manual before use.

Please use it correctly for your safety.

Once you have read it, make sure to keep it.

Please read all included instruction manuals carefully before use.

• Place the monitor on a flat, stable surface. To avoid the risk of fire or electric shock, avoid high temperatures, low temperatures, high humidity and accumulation of dust.
  Do not use the monitor where it may become wet or exposed to water.
• Do not open and never cover the monitor case because it contains high voltage parts inside which could cause serious injury or fire if you come into contact with them.
• If the power supply is damaged, please contact our customer service or your dealer. Never attempt to inspect or repair the product yourself.
• Before use, please ensure that all cables are properly connected and the power cord is not damaged. If you discover any damage or blurred areas, please contact your dealer immediately.
• The slots and openings on the top or back of the monitor are required ventilation holes for this product. Do not cover these holes. Do not place this product near or above a heat source such as a radiator without adequate ventilation.
• Do not insert foreign objects or spill liquids into any openings in the monitor case. This could cause damage or malfunction.
• Always operate the monitor using the type of power source indicated on the product label.
  If you are unsure of the type of power supply you have, please contact your local power company.
• Do not apply excessive current to sockets or extension cords. Use caution as excessive current can cause electric shock and is very dangerous.
• To protect your monitor from damage caused by power surges, turn off power to the device during long periods of inactivity or during lightning storms.
• To ensure satisfactory operation of the monitor, the computer must be equipped with a properly configured outlet marked in the AC100-240V range.

• If you experience technical problems or concerns with your monitor, please contact our customer service or authorized reseller.

• To work safely, make sure to establish the ground connection before connecting the power plug to the power source. Also, when disconnecting the ground connection, make sure to unplug the power plug first.

• This product is not intended for continuous use for 24 hours. Please unplug the power plug when you do not use the product for a long time.
• The included AC adapter and cord are intended for this product only. Do not use it for other equipment.
• Do not use cleaners or detergents containing alcohol or acetone to clean your monitor. Make sure to use a cleaner specifically designed for LCD monitors. Do not spray liquid cleaner directly on the screen. Please note that if the cleaning fluid drips and gets inside the monitor, it is very dangerous as it may cause electric shock or fire. LCD panels are easily damaged, so do not rub it with hard objects.
• Before lifting or moving the monitor, turn off the power switch and unplug all cables and power cords. When installing the monitor, lift it using the appropriate method. When lifting or carrying the monitor, make sure to grip it by the edges. Never lift the monitor by its stand or cord.

Precaution

• Using the monitor in a dark room, or using it continuously for long periods of time, may cause eye fatigue.
  • Take a break of 5 to 10 minutes every hour and use the monitor in a reasonably bright room.

Before cleaning the monitor, turn off the power and unplug all cables and cords.

How to maintain the monitor:

• LCD panel area: Do not use tissue paper, etc., instead use a clean, soft cloth specially designed for LCD panels. Please wipe the monitor gently. For difficult-to-remove stains, use a neutral cleaner specifically designed for LCD panels.
• Monitor frame: Wipe with a soft cloth dampened with a mild cleaner.

The symptoms listed below are normal conditions for the monitor

• When first used, the screen may flicker due to the nature of the backlight. If this symptom appears, please turn off the monitor and then turn it on again.
• Depending on your desktop setup, displayed colors, and brightness, brightness may appear uneven.
• Several pixels may or may not always be lit.
• If you display the same image for a long time, an afterimage from the previous image may persist even after switching to a different image.

In this case, the screen will recover slowly. Otherwise, turn off the power for a few hours and the problem will be fixed.

Instead of trying to repair the monitor yourself, contact customer service or the dealer.

Thank you for purchasing the JAPANNEXT 34-inch ultra-wide LCD monitor.

The installed panel supports UWQHD (3440 x 1440) resolution. We recommend using UWQHD resolution for maximum performance. If the resolution is lower than UWQHD, the original performance cannot be achieved.

Assembling the Monitor Base

1. Spread a soft cloth on a flat, stable surface and place the device screen side down on it.
2. Secure the base to the support column using the screws provided with the base.
3. Secure the monitor by inserting the hook at the top of the stand into the hole in the stand attachment part on the back of the monitor. Make sure the stopper on the pillar side engages.

Technical diagram illustrating the step-by-step assembly of a device with a stopper and component adjustment, including magnified views.

1. Make sure the monitor and stand are securely attached, then slowly raise the monitor.

*Supports tilt adjustment. When using the device with the screen tilted toward you, be careful not to tip the device.

*When using a monitor arm or wall mounting hardware, please remove the support piece and secure it using the included spacer.

Connection with a computer

1. Make sure the monitor and computer are turned off before connecting the cable.
2. Connect the power cable and compatible cables (HDMI, DP, Type-C) to the monitor.
   Also connect the cable (HDMI, DP, Type-C) to the computer.
3. Turn on the monitor and computer.

Notice : Since problems may occur, do not connect Type-C, HDMI and DP cables at the same time. Please connect only one to a computer.

Accessories

Manual

Power cable*

AC adapter

HDMI cable

Type-C cable

USB B-A cable

*The included power adapter and cable are for this product only. Do not use it for other equipment.

Diagram showing a device component with seven labeled parts, including a top view and a zoomed-in view of the component.

1: Port HDMI: compatible HDMI.
2: Port D : compatible DP.
3: Type-C port: USB Type-C compatible port. It can be used to power (65W) external devices.
4: Port USB-B: By connecting to a laptop with a USB-B to USB-A cable, you can connect a mouse/keyboard to the USB port at the back of the monitor even when HDMI or DP is connected.
5: Port USB x2: You can connect and use a mouse and keyboard when using a peripheral type C.
6: Audio output port: Possibility to connect headphones or speakers.
7: Power socket: Connect the power adapter before use.

Description of the display button

POWER AUTO UP DOWN MENU

- When the On-Screen Menu (OSD) is not open

MENU	Show OSD menu
DOWN	Reticle (aim display)If you press any button other than DOWN or POWER, the display will disappear.
UP	Commutation KVM
AUTO	Show input source
POWER	On Off

- When the on-screen menu (OSD) is displayed

MENU	Select and confirm the menu item
DOWN	Go down a menu or decrease the value of a selection
UP	Move up a menu or increase the value of a selected item
AUTO	Go back or close the menu
POWER	On Off

Menu	feature	Setting value	Comment
Entrance	Type-C		Select input source
	DP
	HDMI
Brightness/Contrast	Brightness	0-100	Adjust brightness
	Contrast	0-100	Adjust contrast
	RCD	ON/OFF	DCR enabled/disabled
	Power saving mode	ON/OFF	Enable/disable power saving
Color	Gamma	1,8/2,0/2,2/2,4/2,6	Adjust gamma value
	Mode image	Standard	Select picture mode*If you select anything other than Standard, you will not be able to change some settings such as brightness and contrast.
		photo
		movie
		game
		FPS
		RTS
	Color temperature	normal	Select color temperature
		warm colour
		cold color
		USER	Adjust red/green/blue in the range 0-100 when using USER settings.
	Tint	0-100	Adjust tint
	Saturation	0-100	Adjust saturation
	LOW BLUE LIGHT	0-100	Adjust blue light reduction
Image	Sharpness	0-100	Adjust sharpness
	Response time	OFF/High/Medium/Low	Adjust OD (overdrive)
	Noise reduction	OFF/High/Medium/Low	Set noise reduction
	Dynamic light control	ON/OFF	Set dynamic light control
Display	Display ratio	Widescreen/4:3/1:1/Auto	Select aspect ratio
Audio	Mute	ON/OFF	Mute
	Volume	0-100	Adjust the volume
	Source audio	Type-C/DP/HDMI	Select audio source
Multi window	Multi window	OFF Screen/PIP/PBP Mode 2	Multi-window settings
	2-input subscreen	Type-C/DP/HDMI	Set window 2 source
	PIP size	Small medium large	Set panel size
	Localisation PIP	Top left/bottom left/top right/bottom right	Set the panel position
	Reverse position		Swap main window/sub window
OSD	Language	English French	OSD language definition
	Position horizontale OSD	0-100	Adjust the horizontal position of the OSD
	Position verticale OSD	0-100	Adjust the vertical position of the OSD
	Transparence OSD	0-100	Adjust OSD transparency
	OSD time setting	5-60	Set OSD display time
	Rotation OSD	Normal/90/180/270	Rotate OSD
Others	FreeSync (synchronisation adaptive)	ON/OFF	Setup FreeSync
	HDR	OFF/Auto/Enabled	Setup HDR
	RGB light	ON/OFF	Rear LED Settings
	KVM	Auto/Type-C/PC	Commutation KVM
	Reset		Reset settings to factory settings

HDR stands for High Dynamic Range. This is a display technology that can express a wider range of brightness than the conventional SDR standard dynamic range.

Set HDR in the screen menu (OSD) to automatic.

The monitor can then automatically enable HDR functionality if the player and content are compatible.

Depending on Windows 10 settings, HDR may not display correctly.

Check if HDR settings in Windows 10 are enabled or disabled.

How to open the settings screen:

Settings > System > Display

Depending on your graphics card specifications, photos and text may not display correctly when the monitor's HDR function is enabled.

Note: If you enable HDR, some OSD menu functions will not be available.

Note: To enable HDR, the connected device and content must support HDR.

Description: Windows 10 Fall Creators Update (version 1709), if the graphics card does not support HDR, Windows HDR settings will not be displayed.

The HDR function is enabled only for HDR content.

If you enable HDR settings in Windows 10, your desktop screen may appear darker than if you set it to Standard Dynamic Range (SDR) mode. This is not a malfunction, but rather the result of the monitor interpreting HDR and SDR signals differently.

Symptoms	Checkpoint
Power LED does not light up	• Is the device turned on by pressing the power button?• Make sure the power cord is securely connected to the monitor and the outlet.
No image appears even though the power indicator is on	• Is the blank screensaver running? Please move your mouse or keyboard• Make sure the brightness and contrast are not set to minimum.• Please make sure the signal cable is properly connected to your monitor and computer.• Check if the signal cable pins are bent or the cable is damaged.• Is your computer turned on? If you have another monitor, try connecting it to see if the computer works properly.• Does the computer signal timing match the monitor specifications?
The image is distorted or ripples appear in the image.	• Please make sure the signal cable is well connected to your monitor and computer.• Keep electrical devices that may cause electrical interference away from the monitor.• Does the computer signal timing match the monitor specifications?
The image position is off-center.Image size is incorrect	• Is your computer resolution correct?• Does the computer signal timing match the monitor specifications?
The screen is too bright/too dark	• Screen (OSD): Adjust brightness and contrast settings from the menu.
The image is blurry or unclear	• Set the display resolution on your PC to the same as the recommended native screen resolution for the monitor.• Does the computer signal timing match the monitor specifications?• Check if the signal cable pins are bent or the cable is damaged.
The color of the image is incorrect	• Check if the signal cable pins are bent or the cable is damaged.• Screen (OSD): Please adjust the red/blue/green color settings in the menu (color temperature).• Screen (OSD): Please reset the settings from the menu.• Does the computer signal timing match the monitor specifications?
Unable to display UWQHD	• This product supports resolutions up to 3440 x 1440 (UWQHD), including HDMI, DP and Type-C.However, some graphics cards do not support 3440x14400. Please check with your local distributor or manufacturer for the hardware limitations of your computer.
Abnormal image noise	• Are the cables correctly connected?

*Please note that product design, specifications and appearance are subject to change without notice due to product improvement.
*If the information listed differs from the actual item, priority will be given to the actual item.

LCD Display	Panel Type	IPS system
	Panel Size	34
	Luminosity	300 cd/m2
	Contrast	1000:1
	Rate refreshment	60Hz
	Contrast (DCR)	YES
	Pixel Size	About 0,232 mm
	Resolution	3440x1440
	Screen format	21:9
	Response Time	5 ms (GtoG when OD high)
	Vision Angle	H:178°V:178°
	Type of surface	Non glossy
	Screen color	1.07 billion sRGB99% colors
Features Signal Input	FreeSync	YES
	Anti flicker (flicker reduction)	YES
	Blue light reduction code	YES
	HDCP	YES 2.2
	HDR	YES
	PIP/PBP	YES
	KVM	YES (USB-Ax2 / USB-B)
	HDMI	2.0 3440x1440 at 60Hz
	DP	1.2 3440x1440 at 60Hz
	Type-C	3.1 3440x1440@60Hz 65W power supply available
Audio	Headphones	YES
	Loud speaker	3Wx2
Power	Consumption (IN)	Max≤45W Normal≤28W Power saving≤20W Standby≤0.5W Maximum 120W when using Type-C power supply
Environmental conditions	Operating temperature	0-50 °C
	Humidity (%)	10%-90%
Appearance/weight/function	External dimensions (without support)	Height 365 mm x Width 818 mm x Depth 80 mm
	External dimensions (with support)	Height 435-565 mm x Width 818 mm x Depth 234 mm
	Packaging dimensions	Height 438 mm x Width 980 mm x Depth 203 mm
	Product weight (kg)	About 6,9 kg
	Total packaging weight (kg)	About 9,3 kg
	Tilt function	-5°~+15°
	Height adjustment	130mm
	Kensington	YES
	AC power range	100-240V 24V/4A
	Power light	On: Blue Standby: Red
	Support VESA	100x100mm

*Please note that product design, specifications and appearance are subject to change without notice due to product improvement.
*If the information listed differs from the actual item, priority will be given to the actual item.

Customer Support

JAPANNEXT

TEL: [phone]

Hours 9:00 a.m. to 5:00 p.m. (Closed Saturdays, Sundays and public holidays)

Contact form

You can easily access the application form by scanning the QR code.

JAPANNEXT Co., Ltd. CS Department

Chiba-Ken Isumi-Shi Namegawa 506-5