S4 - Robot vacuum ROBOROCK - Free user manual and instructions
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USER MANUAL S4 ROBOROCK
Roborock S4 Robot Vacuum User Manual
Read this user manual carefully before using this product and store it properly for future reference.
Roborock S4 Robot Vacuum User Manual 001
- This product is designed for indoor floor cleaning only, do not use it outdoors (such as on an open-ended terrace), on any surface other than the ground (such as a sofa), or in any commercial or industrial environment.
- Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, or on top of furniture.
- Do not use the product when the ambient temperature is higher than 104^ (40^) , lower than 39^ (4^) , or if there are liquids or tacky substances on the floor.
- Before using the product, move wires off the ground or place them to the side to prevent them being pulled on by the cleaner.
- To prevent blocking the product and to avoid damage to valuables, remove lightweight items (such as plastic bags) and fragile objects (such as vases) from the floor before cleaning.
Children should be supervised to ensure that they do not play with the appliance.
Safety Information
- This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety (CB).
- This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision (EU).
- Keep the main brush cleaning tools out of reach of children.
- Do not place any object (including children and pets) on the product, whether it is in operation or not.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
Safety Information
- Do not use the product on burning objects (such as cigarette butts).
Do not use the product on high pile carpets (product effectiveness may also be reduced on dark carpets). - Do not use the product to clean hard or sharp objects (such as decoration wastes, glass and nails).
- Do not carry the product using the laser scanner cap, main unit cover, or collision buffer.
- The product must be switched off and the plug must be removed from socket-outlet before cleaning or maintaining the product.
- Do not use wet cloth or liquids for cleaning the product.
- Do not use the mopping module on carpets.
- Use the product according to the manual. Any loss or damage caused from improper use will be borne by the user.
- This product contains batteries that are only replaceable by skilled persons.
Safety Information
Battery and Charging
WARNING
- Do not charge non-rechargeable batteries.
- For the purposes of recharging the battery, only use the detachable supply Unit roborock CDZ10RR provided with this product.
- Do not dismantle, repair or modify the battery or charging dock.
- Keep the charging dock away from heat (such as heating vents).
- The battery must be removed from the appliance before it is scrapped.
- The product must be disconnected from the supply mains when removing the battery.
- The battery must be disposed of safely. Do not discard waste batteries. Leave them with a professional recycling organization.
- Do not wipe or clean the charger prongs with wet cloth or wet hands.
- If the power cord is damaged, stop using it immediately. It must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
Safety Information
- Make sure the product is powered off before shipment.
- Use of the original packaging is advised.
- If to be left unused for a long period of time, fully charge the product and switch it off before storing it in a cool, dry place.
- Charge it at least every three months to avoid over discharging the battery.
- To satisfy RF exposure requirements, a separation distance of 20~cm or more should be maintained between this device and persons during device operation.
- To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.
Table of Faults
| Table of Faults | |
| Item | Fault |
| Main Unit | Functions do not work. |
| Does not power on. | |
| Main brush, side brush, fan or main wheel issue. | |
| Charging dock Main unit does not charge. | |
| Power cable Charging dock has no power. | |
Welcome
Thank you for choosing a Roborock S4 robot vacuum.
This robot vacuum features a precision laser mapping system able to quickly and accurately create maps of your home. Adaptive routing algorithms then allow it to plan the most effective cleaning route for each room based on the shape of the room and the obstacles within. Suction is generated by a powerful fan and advanced airflow management. A floating main brush keeps close to the ground, flicking dust and hair into the suction flow for a more thorough clean.
Through the Roborock app, you can see a map of your home, the location of the robot, and its cleaning path in real-time, set cleaning schedules and specific cleaning areas, and more, for full remote control. When at home, you can also control your robot with your voice through a voice assistant.
Roborock S4 was designed to make your life simpler through technology.
Now you can step away from vacuuming and focus on spending time with the people you love. We hope you enjoy your robot.
Product introduction

Robot

On/Off
Press to start cleaning
- Press and hold to power on or off
Power indicator
White: Battery level ≥ 20%
Red: Battery level < 20%
- Flashing: Charging or starting up
- Flashing red: Error

Parts list

Charging dock Main brush cleaning tool Power cable

Dock/spot clean
- Press to return to the dock
- Press and hold to spot clean
Note: Press any button to pause cleanup, return to the dock, or spot clean.

Product introduction
Dustbin Robot

Product introduction
Charging dock


Note: Cables can exit either the right or left opening.


Product introduction
Installation
Using the robot
- Connect the power cable to the charging dock and tidy cables using the cable channel as necessary.

Note: If the power cable is vertical to the ground, it may get dragged by the robot, causing the charging dock to be disconnected.
- Place the charging dock against the wall on a flat surface and plug it into mains power.

Note: The charging dock should have more than 0.5m (1.6ft) of clearance on each side, and more than 1m (3.3ft) in the front.
- Turn on and charge
Press and hold the ( 1 ) button to turn on the robot. When the power indicator lights up, place the robot onto the charging dock to begin charging. The robot uses a high-performance lithium-ion rechargeable battery. To maintain peak battery performance, always keep the robot charged.
Note: The robot will not turn on when the battery is low. Place the robot directly onto the charging dock to begin charging.

The color of the power indicator indicates the battery level.
White: Battery level ≥ 20%
Red: Battery level < 20%
- Flashing:
Charging or starting up
-
Flashing red: Error
-
Connect to the mobile app. (recommended)
- Start cleanup
When the battery is fully charged, the power indicator will remain lit.
Press the button or use the app to start a cleanup.
Installation
Connect to the Mi Home App
This robot is controlled through the Mi Home app. Through the MIUI system, it can be connected to other smart home products.
① Download app
Search for "Mi Home" in the App Store or Google Play, or scan the QR code below, then download and install the app.

② ResetWiFi
- Open the top cover of the robot to reveal the WiFi indicator light. 2. Press and hold the and button until you hear the "Reset WiFi" voice alert. When the WiFi indicator light is flashing slowly, the robot has entered network configuration mode.
Note: If you cannot connect your phone to the robot, reset the WiFi, and add your robot as a new device.

WiFi indicator light
- Off:WiFi disabled
Slow flashing: Waiting for connection
Fast flashing: Connecting
Steady:WiFi connected
③ Add device
Open the Mi Home app and click "+" in the top right corner, then follow the instructions in-app. Once your robot has been added, it will be found in a list on the Mi Home homepage.
Note:
- Due ongoing Mi Home development, the actual process may differ slightly from the above description. Always follow instructions given in-app.
- Only 2.4GHz WiFi is supported.
Instructions for use
On/off
Press and hold the button to turn on the robot. The power indicator will turn on, and the robot will enter Standby mode. If the robot is asleep, press and hold the button to turn it off and end the current cleanup.
Note: The robot cannot be turned off when it is charging.
Start cleanup
Press the button to start a cleanup. Once started, the robot will plan its cleaning route based on its scan of the area. It cleans along the wall of a zone first and then moves in a Z-shaped cleaning route to cover the whole area efficiently and thoroughly.

Zone 1: Clean Zone 2: Clean
Zone 4: Pending Zone 3: Cleaning
Note:
- Cleaning cannot start if the battery level is too low. Allow the robot to charge before restarting cleanup.
- Tidy away any cables on the ground (including the power cable of the charging dock) before cleaning to avoid losing power or damaging either the robot or any connected devices.
- If a cleanup finishes within 10 minutes, cleaning repeats by default.
- if the battery runs low before cleanup is complete, the robot will carry out a top-up charge before resuming cleanup from where it left off.
Pause
When the robot is cleaning, press any button to pause it. Then press the button to continue cleaning or the button to stop the cleanup and send it back to the dock.
Note: Placing a paused robot on the charging dock manually will end the current cleanup.
Sleep
If the robot is paused for over 10-minutes, it will go to sleep, and its power indicator will flash slowly. Press any button to wake it back up.
Note:
The robot will not go to sleep when it is on the charging dock.
* The robot will shut down if left asleep for over 12-hours.
Instructions for use
Charging
Auto: After cleanup, the robot will automatically return to the charging dock to recharge.
Manual: In Pause mode, press the button to send the robot back to the charging dock.
The power indicator will flash slowly as the robot charges.
Note: If the cleanup was started away from the charging dock and the robot could not return to the dock after cleanup, it will instead return to its starting point. Place the robot directly on the dock to start recharging.
Error
If an error occurs while the robot is cleaning, the power indicator will flash red quickly, and you will hear a voice alert. See
"Troubleshooting" for resolution options.
Note:
The robot will go to sleep automatically if left in an Error state for over 10-minutes.
* Placing the robot on the charging dock in an error state will stop the current cleanup.
ResetWiFi
If your phone cannot connect to the robot because you have changed your router configuration, forgotten your password, or any other reason, open the top cover to see the WiFi indicator light then press and hold the button and button until you hear the "Resetting WiFi" voice alert. When the WiFi indicator light flashes slowly, reset is complete.
Note: If the robot is left connecting to the network for over an hour, its WiFi will be disabled. Reset WiFi before attempting reconnection.
Spot cleaning
In Standby or Pause modes, press and hold the button to spot clean. A 1.5m× 1.5m square area centered on the robot will be cleaned. After cleanup, the robot will return to the center of the square.
Note: Pressing any button will cancel the current spot cleanup

Instructions for use
Scheduled cleanup
Use the Mi Home app to set start times and suction levels for scheduled cleanups. The robot will return to the charging dock after each cleanup.
Pin go
Use the Mi Home app to set a destination for the robot. It will then go to that point.
Zone cleanup
Use the Mi Home app to draw a specific zone for the robot to clean.
Note: While cleaning the designated zone, the robot may move outside zone borders. Make sure that there are no cables or obstacles placed close to the cleanup zone.
Cleaning mode
Use the Mi Home app to chose from Quiet, Balanced, Strong, or MAX modes. The Balanced mode is the default.
Do not disturb (DND) mode
In DND mode, no cleanups will start, no voice alerts will play, and the power indicator will dim. DND mode is set from 22:00 to 08:00 by default and can be disabled or modified in the Mi Home app.
Virtual no-go zone and barrier
The Mi Home app can be used to draw virtual no-go zones and barriers to keep the robot from entering the areas you define.
Note:
"Map Saving Mode" must be turned on in the Mi Home app to use virtual no-go zones.
* Virtual no-go zones and barriers should only be used to customize the cleaning area. It should not be used to isolate hazards.
- Moving the robot manually or making significant changes to the home environment may cause the loss of virtual no-go zones and barriers

Instructions for use
More app functions
| Live map | Cleanup records | Robot location |
| Change cleaning mode | Remote control mode | Control other Mi Home devices |
| View cleaning history | View robot status | Change voice pack |
| Firmware updates |
Note: Functions and details of the Mi Home app may vary slightly due to the continuous app development and upgrades.
Instructions for use
Charging dock
The charging dock should be plugged in and placed against a wall on level ground, with more than 0.5m (1.6ft) of clearance on each side, and more than 1m (3.3ft) in front. For the best experience, when using the mobile app, place the charging dock in an area with strong WiFi coverage.
Note: Do not place the charging dock in direct sunlight or block the locator beacon; otherwise, the robot may not be able to return to the charging dock.

Routine maintenance
Main brush Weekly cleaning recommended
- Turn the robot over then unlatch and remove the main brush cover.
- Take out the main brush, remove and clean its bearings.
- Remove the main brush cap rotating in the unlock direction.
- Use the supplied main brush cleaning tool to remove any entangled hair.
- Re-install the cap and bearing following the lock direction.
- Re-insert the main brush and replace the brush cover.
Note: Main brush replacement every 6-12 months is recommended.

Routine maintenance
Using the main brush cleaning tool

Cut hair Clean dirt

- Open the dustbin lid as indicated by the arrow and pour out the contents.


Dustbin and filter *Weekly cleaning is recommended
- Open the top cover of the robot, squeeze the dustbin latch, and remove the dustbin.

Clean the filter ^ 念 Bi-weekly cleaning is recommended
- Open the dustbin lid as before.

Routine maintenance
Clean the filter *Bi-weekly cleaning is recommended
- Fill the dustbin with clean water and close the cover. Gently shake the dustbin, then pour out the dirty water.

Note: Only use fresh water without cleaning liquid.
- Remove the filter and clean it with water.


Note: To avoid damage, do not touch the surface of the filter with hands, brushes, or sharp objects.
- Rinse repeatedly and tap the filter frame to remove as much dirt as possible.

- Leave the filter to dry before reinstalling it.
Note:
- Allow the filter to dry thoroughly before use. 24-hours of drying is recommended.
- Alternating between two filters is recommended.
Battery
The robot is equipped with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.
Note: If the robot is to be left unused for an extended period, turn it off before storage and charge it at least once every three months to avoid battery damage resulting from over-discharging.
Charging dock Monthly cleaning recommended
Use a soft dry cloth to clean the charging contacts of the charging dock.
Routine maintenance
Side brush *Monthly cleaning recommended
- Turn the robot over and remove the screw holding the side brush.
- Remove and clean the side brush.
- Reinstall the side brush.

Note: Side brush replacement every 3-6 months is recommended.
Restore factory settings
If the robot is not functioning after a system reset, turn it on, then press the button. Then press and hold the Reset button until you hear the "Start restoring initial version" voice alert. The robot will then be restored to factory settings.
Omnidirectional wheel Monthly cleaning recommended
- Turn the robot over and remove the omnidirectional wheel.
- Remove any hair and dirt on the wheel and axle.
- Press the wheel back into its mounting point.

System reset
If the robot does not respond when you press a button or the robot cannot be shut down, press the Reset button (see page 2). The robot will then restart.
After a system reset, cleaning schedules, WiFi and other settings will be restored to factory settings.
Firmware update
Firmware updates are carried out using your phone. Connect the robot to the charging dock and ensure that the battery level is higher than 20% before updating. The power indicator will flash white quickly during the firmware update.
Routine maintenance Basic parameters
Machine sensors
Use a soft dry cloth to wipe and clean all sensors, including:
1. Four cliff sensors at the bottom of the robot.
2. The wall sensor on the right of the robot.
3. The charging contact on the rear of the robot.

Robot
| Name Parameters | |
| Dimensions | 354.7×350×96 mm |
| 14.4 V/5200 mAh lithium batteryBattery | |
| Approx. 3.8 kgWeight | |
| WiFi Smart ConnectWireless connection | |
| Rated voltage 14.4VDC | |
| 58Wrated power | |
Note: The serial number is on a sticker on the underside of the robot.
Charging dock
| Name Parameters | |
| Dimensions | 265×109×129mm |
| 42WRated power | |
| Rated input | 100-240VAC |
| Rated output 20VDC 1.8A | |
| Rated frequency 50-60Hz | |
Troubleshooting
If an error occurs during cleanup, the power indicator will flash red quickly, and a voice alert will play. Refer to the table below for resolution options.
| Errors Troubleshooting | |
| Error 1: Rotate the laser head to check that it turns freely. | The LDS unit is jammed. Remove any items blocking it then move the robot to a new location and restart. |
| Error 2: Clean and lightly tap the bumper. | The bumper is stuck. Tap the bumper repeatedly to dislodge any jammed items. If nothing falls out, move the robot to a new location and restart. |
| Error 3: Move the robot to a new location and restart. | A wheel is suspended. Move the robot to a new location and restart. |
| Error 4: Wipe the cliff sensors, move the robot away from raised edges, and restart. | The robot is suspended. Move it to a new location and restart. If the problem persists, clean the cliff sensors. |
| Error 5: Remove the main brush and clean the brush and bearing. | The main brush may be tangled up. Remove and clean both it and its bearings. |
| Error 6: Remove and clean the side brush. The side brush may be tangled up. Remove and clean it. | |
| Error 7: Look for anything stuck in the driving wheels then move the robot to a new location and restart. | The driving wheels may be jammed. Remove and clean them. |
| Error 8: Clear away any obstacles around the robot. The robot may be stuck. Clear any obstacles from around it. | |
| Error 9: Install the dustbin and filter. | Reinstall the dustbin and filter and check that they are installed properly. If the problem persists, try replacing the filter. |
| Error 10: Filter is either wet or blocked. | The filter is not completely dry. Dry the filter for at least 24 hours. The filter may also require cleaning. If the problem persists, replace the filter. |
| Error 11: High-intensity magnetic field detected. Move the robot away from barrier tape and restart. | The robot is too close to barrier tape and cannot start. Move it to a new location and restart. |
Troubleshooting
If an error occurs during cleanup, the power indicator will flash red quickly, and a voice alert will play. Refer to the table below for resolution options.
| Errors | Troubleshooting |
| Error 12: The battery is too low. Recharge before use. | Low battery. Recharge before use. |
| Error 13: Charging error. Clean the charging contact area. | Use a dry cloth to wipe the charging contacts on the robot and on the charging dock. |
| Error 14: Battery error. | The battery temperature is either too high or too low. Wait until it returns to normal. |
| Error 15: Wipe the wall sensor. The wall sensor is dirty. Wipe it clean. | |
| Error 16: Robot is tilted. Place it on flat ground and restart. | The robot is placed at an angle. Move it to flat ground and restart. |
| Error 17: Side brush module error. Reset the system. The side brush module is experiencing a fault. Reset the system. | |
| Error 18: Vacuum fan error. Reset the system. The vacuum fan is experiencing a fault. Reset the system. | |
| Error 19: The charging dock has no power. Check that the power cable is properly inserted. | The charging dock power cable may have come loose. Re-insert the power cable then retry recharging. |
| Error 24: Virtual no-go zone or barrier detected. Move the robot to a new location and restart. | Move the robot out of the virtual no-go zone or barrier and restart. |
| Internal error. Reset the system. Malfunction due to an internal error. Reset the system. | |
Note: A system reset may not resolve all problems.
If the problem persists after using the recommendations in the table above, please email our after-sales service team: US/Non-Europe Support: support@roborock.com Europe Support: support@roborock-eu.com
FAQs
| Problem Solution | |
| Unable to power on | Battery level may be too low. Charge the robot and retry. Battery temperature may be too low or too high. Try again when the battery is between 0°C (32°F) to 40°C (104°F). |
| Unable to charge | If the charging dock is not receiving power, check that both ends of the power cable are properly connected. If contact is poor, clean the contact areas of the charging dock and the robot. Power is restored when the power indicator light turns on. |
| Slow charging | If the robot is being used in a very hot or very cold environment, it will reduce its charging speed to extend its battery life. The charging contact points also may be dirty. If that is the case, clean them using a dry cloth. |
| Unable to recharge | There are too many obstacles near the charging dock. Please place it in an open area. The robot is too far from the charging dock. Place it closer. |
| Abnormal behavior Restart the robot. | |
| Noise during cleaning | The main brush, side brush or main wheel may be jammed. Turn off the robot and clean them. |
| Poor cleaning ability or dust falling out | If the dustbin is full, empty it. If the filter is blocked, wash it. If the main brush is tangled up, clean it. |
FAQs
| Problem Solution | |
| Unable to connect to WiFi | If WiFi is disabled, reset it and try again; if the WiFi signal is weak, make sure the robot is within the coverage of a WiFi signal. If the WiFi connection is abnormal, reset the WiFi, download the latest mobile app, then try reconnecting to the WiFi. The app may not support your model of robot. You can view supported robots in-app. |
| Scheduled cleanups are not starting | The battery level is too low. Scheduled cleanup can only begin when the battery level is above 20%. |
| Is power always being drawn when the robot is on the charging dock? | The robot will draw power while it is docked to maintain battery performance, but power consumption is incredibly low. |
| Does the robot need to be charged for at least 16 hours the first three times it is used? | No. The robot can be used any time after it has been fully charged once. |
| Cleaning does not resume after recharging | Make sure that the robot is not in DND mode because DND mode will prevent cleanup. When cleaning a space requiring a top-up charge, if the robot was placed manually on the charging dock before it topped up automatically, it will not be able to continue cleanup. |
| The robot cannot return to the charging dock after spot cleaning or when it has been moved manually. | After a spot cleanup or a significant position change, the robot will re-generate the map. If the charging dock is too far away, it may not be able to return for recharging and must be placed on the charger manually. |
Environmental protection description
The chemical substances contained in the built-in lithium-ion battery of this product can cause environmental pollution. Before disposing of this product, remove the battery. The battery should then be properly recycled either through local authorities or by providing the batteries to a battery recycling facility.
How to remove the battery:
Note:
The following information applies only when disposing of the robot or if the battery is no longer functioning normally. You will be able to recognize this problem if, even when left to charge, the robot cannot clean due to a low battery. Do not remove the battery if you intend to continue using the robot.
- Turn off the robot.
- Unscrew the battery cover.
- Remove the battery cover.
- Press the clip to pull out the battery connector.
- Remove the battery.
Note:
Before removing the battery, make sure it is fully drained. Do not attempt to remove the battery if the robot is connected to the charging dock.
- Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.
In the event of accidental contact with battery fluid, rinse thoroughly with water and seek immediate medical care.
EU Declaration of Conformity
Hereby we:
| Name of manufacturer | Beijing Roborock Technology Co.,Ltd. |
| Address | Floor6, Suite6016, 6017, 6018, BuildingC, Kangjian Baosheng Plaza, No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA |
declare that this DoC is issued under our sole responsibility and that the products:
| Product description | Robotic Vacuum Cleaner and Accessories |
| Type(model) designation(s) | roborock S4 |
are in conformity and verified through testing with the provision of the following EU directives:
| RED Directive 2014/53/EU Article 3.1 a): Safety&Health 1. EN 60335-1:2012 + A11:2014 + AC:2014 + A13:2017 2. EN 60335-2-2:2010 + A11:2012 + A1:2013 3. EN 62311:2008 4. EN 62233:2008 | 1.Household and similar electrical appliances-Safety-Part 1: General requirements 2.Household and similar electrical appliances-Safety-Part 2-2: Particular requirements for vacuum cleaners and water suction cleaning appliance 3.Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0 Hz - 300 GHz) 4.Measurement methods for electromagnetic fields of household appliance and similar apparatus with regard to human exposure |
EU Declaration of Conformity
| RED Directive 2014/53/EU Article 3.1 b): EMC 1. Draft EN 301 489-1 V2.2.0 2. Draft EN 301 489-17 V3.2.0 3. EN 55014-1:2017 4. EN 55014-2: 2015 5. EN 61000-3-2: 2014 6. EN 61000-3-3: 2013 | 1.Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements; Harmonized Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU and the essential requirements of article 6 of Directive 2014/30/EU 2.Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for Broadband Data Transmission Systems; Harmonized Standard covering the essential requirements of article 3.1(b) of Directive 2014/53/EU 3.Electromagnetic Compatibility-Requirements for household appliances, electric tools and similar apparatus Part 1: Emission 4.Electromagnetic compatibility – Requirements for household appliances, electric tools and similar apparatus Part 2: Immunity – Product family standard 5.Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for harmonic current emissions (equipment input current ≤ 16 A per phase). 6.Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current ≤ 16 A per phase and not subject to conditional connection. |
| RED Directive 2014/53/EU Article 3.2: Radio Spectrum EN 300 328 V2.1.1 | Wideband transmission systems; Data transmission equipment operating in the 2,4 GHz ISM band and using wide band modulation techniques; Harmonized Standard covering the essential requirements of article 3.2 of Directive 2014/53/EU |
| RoHS Directive 2011/65/EU EN50581:2012 | Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances |
| Product description | Charging Dock and Accessories |
| Type(model) designation(s) | Charging Dock , model: CDZ10RR |
are in conformity and verified through testing with the provision of the following EU directives:
EU Declaration of Conformity
| Low Voltage Directive 2014/35/EU 1. EN 60335-1:2012 + A11:2014 2. EN 60335-2-29:2004 + A2:2009 3. EN 62233:2008 | 1.Household and similar electrical appliances-Safety-Part 1: General requirements 2.Household and similar electrical appliances-Safety-Part 2-29: Particular requirements for battery chargers 3.Measurement methods for electromagnetic fields of household appliance and similar apparatus with regard to human exposure |
| EMC Directive 2014/30/EU 1. EN 55014-1:2017 2. EN 55014-2: 2015 3. EN 61000-3-2: 2014 4. EN 61000-3-3: 2013 | 1.Electromagnetic Compatibility-Requirements for household appliances, electric tools and similar apparatus Part 1: Emission 2.Electromagnetic compatibility – Requirements for household appliances, electric tools and similar apparatus Part 2: Immunity – Product family standard 3.Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for harmonic current emissions (equipment input current ≤ 16 A per phase). 4.Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current ≤ 16 A per phase |
| RoHS Directive 2011/65/EU EN50581:2012 | Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances |
Person responsible for making this declaration:
Printed name: Rui.Shen
Position/Title: Quality Director
Signature: Rui. Shen.
Date of issue: Aug 7, 2019
Place of issue: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza,
No. 8 Heiquan Road, Haidian District, Beijing, P.R. CHINA
WEEE Information
Correct Disposal of this product. This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.
Warranty Information
Warranty Information
The seller provides warranty in accordance with the legislation of the customer's own country of residence, with a minimum of 1 year, starting from the date on which the appliance is sold to the end user.
The warranty only covers defects in material or workmanship.
The repairs under warranty may only be carried out by an authorized service centre. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted.
The warranty will not apply in cases of:
Normal wear and tear
Incorrect use, e.g. overloading of the appliance, use of non-approved accessories Use of force, damage caused by external influences Damage caused by non-observance of the user manual,
e.g. connection to an unsuitable mains supply or non-compliance with the installation instructions
Partially or completely dismantled appliances.
Laser Safety
The laser distance sensor of this product meets the standards for Class I Laser Products in IEC 60825-1:2014 and will not generate hazardous laser radiation.
Station/Nettoyage localise
| Nom du fabricant | Beijing Roborock Technology Co.,Ltd. |
| Adresse | Floor6, Suite6016,6017,6018, Building C, Kangjian Baosheng Plaza, No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA |
No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA
Informations WEEE
| Name des Herstellers | Beijing Roborock Technology Co., Ltd. |
| Adresse | Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No. 8 Heiquan Road, Haidian District, Peking, VR China |
No. 8 Heiquan Road, Haidian District, Peking, VR China
WEEE-Informationen
No. 8 Heiquan Road, Haidian District, Beijing, P.R.CHINA
Informazioni RAEE
No. 8 Heiquan Road, Haidian District, Beijing,P.R.CHINA
Robot Vacuum Cleaner
Manufacturer: Beijing Roborock Technology Co. Ltd.
Product Model: roborock S4
Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza,
No.8 Heicuan Road, Haidian District, Beijing, P.R.CHINA
For more product information, visit our website: www.roborock.com
For after-sales support, email our after-sales service team:
US/Non-Europe Support: support@roborock.com
Europe Support: support@roborock-eu.com