PT390 - Printer OKI - Free user manual and instructions

USER MANUAL PT390 OKI

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this manual will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer. While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein. All rights are reserved by Oki Data Corporation. Unauthorized copying, transferring, translating, or related actions are prohibited. You must obtain written permission from Oki Data Corporation before doing any of the above. © 2011 Oki Data Corporation OKI is a registered trademark of Oki Electric Industry Co., Ltd. Energy Star is a trademark of the United States Environmental Protection Agency. Microsoft, Windows, Windows Server and Windows Vista are registered trademarks of Microsoft Corporation. Apple, Macintosh, Rosetta, Mac and Mac OS are registered trademarks of Apple Inc. Other product names and brand names are registered trademarks or trademarks of their proprietors. As an Energy Star Program Participant, the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency. This product complies with the requirements of the Council Directives 2014/30/EU (EMC) and 2014/35/EU (LVD), 2014/53/EU (RED) and 2011/65/EU(RoHS) as amended where applicable, on the approximation of the laws of the member states relating to Electromagnetic Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment, Energy related Products and Restriction on the use of certain Hazardous Substances in electrical and electronic equipment. The following cables were used to evaluate this product to achieve EMC directive 2014/30/EU compliance and configurations other than this may affect that compliance. &$%/(7<3( &25(CORE This is a class A product as defined in EN55022. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures. CABLE TYPE LENGTH (METRE) CORE SHIELD Power 2.0

Drawer 1.8 88M ANUFACTURER Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan For all sales, support and general enquiries contact your local distributor.

THE EU/A UTHORISED REPRESENTATIVE OKI Europe Limited (trading as OKI Printing Solutions) Blays House Wick Road Egham Surrey, TW20 0HJ United Kingdom For all sales, support and general enquiries contact your local distributor.

NVIRONMENTAL INFORMATIONDescription of Safety symbols displayed on the equipment No. Symbol Description

"ON" (power) To indicate connection to the mains, at least for mains switches or their positions.

Stand-by To identify the switch or switch position by means of which part of the equipment is switched on in order to bring it into the stand-by condition.

General warning/caution To identify a general warning/caution.

Caution, hot surface To indicate that the marked item can be hot and should not be touched without taking care.

Direct current To indicate on the rating plate that the equipment is suitable for direct current only; to identify relevant terminals.

Alternating current To indicate on the rating plate that the equipment is suitable for alternating current only; to identify relevant terminals.3

1. Appearance and Names of Components ·································································· 4

2. AC Adapter and Thermal Roll Paper ······································································ 6

2-1. AC adapter····································································································· 6 2-2. Paper specification (Thermal paper) ·································································· 6 2-3. Recommended Thermal Paper ·········································································· 7

3. Preparations ······································································································ 9

3-1. Connecting Interface Cable ·············································································· 9 3-2. Connecting the drawer kick cable···································································· 13 3-3. Connecting the AC Adapter ············································································ 14 3-4. Disconnecting the AC Adapter ········································································ 16 3-5. Turning on the Power ···················································································· 17 3-6. Installing the Printer Software ······································································· 17

4. Inserting Paper for Printing ··············································································· 18

4-1. Replacing paper ···························································································· 18

5. Control Panel ··································································································· 27

5-1. Control Panel ······························································································· 27 5-2. Error Indications ·························································································· 27

6. Preventing and Clearing Paper Jams ··································································· 29

6-1. Preventing Paper Jams·················································································· 29 6-2. Clearing a Paper Jam ···················································································· 29

7. Troubleshooting································································································ 30

7-1. Power-on Problems and Errors ······································································· 30 7-2. Cutter-related Problems················································································· 30 7-3. Printing-related Problems ·············································································· 31

8. Regular Cleaning ······························································································ 32

8-1. Cleaning the Paper Holder and Paper Transport··············································· 32 8-2. Cleaning the Platen Roller ············································································· 33 8-3. Cleaning the Thermal Head ··········································································· 36 8-4. Cleaning the Cutter Blade and Frame ····························································· 37

9. Notes on Use ···································································································· 43

Appendix A: Specifications····················································································· 48 A-1.General Specifications···················································································· 48 A-2.Cutter Specifications······················································································ 50 A-3.Paper Supply Specifications ············································································ 50 A-4.Interface Specifications ·················································································· 50 A-5.Environment Specifications ············································································ 51 A-6.Specifications of Reliability············································································· 52 Appendix B: Interface ··························································································· 53 B-1.Parallel Interface ·························································································· 53 B-2.Dual Interface······························································································· 55 B-3.LAN Interface······························································································· 56 B-4.Drawer Kick Connector ·················································································· 58 B-5.Specifications of Power Supply ········································································ 60 Appendix C: Special Modes ···················································································· 61 C-1.Test Printing ································································································ 61 C-2.Hex Dump ···································································································· 62 C-3.Setting Up the Printer ··················································································· 63 C-4.Setup Items ·································································································· 85 C-5.Sample Print ································································································ 911. Appearance and Names of Components

Pull up the release lever to open the top cover. This switch turns the printer power on and off. Open and close this cover to replace forms. This panel contains status lamps and operating switches. Top cover Release lever Control panel Power switchAppended goods

2-1. AC adapter Only use the AC adapter specified below. Model name: KA02951-0120 Input: 100 to 240V AC, 50/60Hz- Output: DC24V±5%, 1.5A Caution: Only use authorized AC adapters. Caution: Do not use the bundled AC adapter and Power cable for any electrical equipment other than this printer. 2-2. Paper specification (Thermal paper) Be sure to use thermal roll paper that conform to the following specifications. - Paper width: For paper 83mm wide, 83

-1.0 mm 80mm wide, 80

For paper 60mm wide, 60

-1.0 mm 58mm wide, 58

- Outside diameter: For paper 75 to 90µm thick, 102mm or less For paper 90 to 150µm thick, 90mm or less - Core diameter: For paper 75 to 90 m thick, 12±0.5mm (inside) /18±0.5mm (outside) For paper 90 to 150µm thick, 25.4±0.5mm (inside) /32±0.5mm (outside) - Printed surface: Outside of the roll - Treatment of end of paper: The roll paper must not be glued to the core. The end of the paper must also not be folded back. Note: Do not use rolls that have rough sides or sides from which pieces of paper extrude. Using such rolls could cause a printer failure.

2-3. Recommended Thermal Paper Manufacturer Product name Quality characteristics Paper thickness Density specification PD160R Monochrome thermal paper (high-grade preservation type) 75m 100% Oji Paper Co., Ltd. PD190R Monochrome thermal paper (mid-grade preservation type) 75m 100% Nippon Paper Industries Co., Ltd. HD75 Monochrome thermal label paper (normal type) 150m 130% P220AE-1 Monochrome thermal paper (normal type) 150m 100% PB670 Two-color thermal paper (red/black: normal type) 75m 105% Mitsubishi Paper Mills Limited PB770 Two-color thermal paper (blue/black: normal type) 75m 100% Note: A recommended type of paper must be used. If a type of paper other than a recommended one is used, head damage, printing irregularities, or similar problems may occur. Note: To use two-color thermal paper, set the print color to two colors from the printer setup menu or using the setup tool contained on the CD-ROM provided with the printer. (See "C-3 Setting Up the Printer" in Appendix C, "Special Modes.")

• By setting the appropriate property (use Color on the Graphics tab) for printing with this printer driver, you can easily print in two-color mode without having to change the printer setup. Note: Ruled lines or characters containing fine lines (e.g. a serif typeface) tend to have dull colors when they are printed on two-color thermal paper. For printing on two-color thermal paper, a thick font (e.g., a sans serif font) is recommended.8 Note: Red or blue printing on two-color thermal paper has an inferior preservation characteristic that is equivalent to that of normal thermal paper. Note :Printouts on label paper or thick paper may contain blurs or voids, depending on the humidity and other environmental conditions. Adjust the print speed and print density as appropriate for the type of paper used. (See "C-3 Setting Up the Printer" in Appendix C, "Special Modes.") In particular, note that the paper transport accuracy may be negatively affected by printing a barcode in the top margin at the beginning of paper transport or in the Lower margin at the end of paper transport.9

No printer cable is provided with the product. Obtain a printer cable suitable for the product interface. If you have any questions, consult your dealer. Before connecting or disconnecting cables, make sure of the following:

1) The power to the printer and all other devices connected to the

printer is turned off.

2) The AC adapter power cable has been unplugged from the outlet.

3-1. Connecting Interface Cable Open the c onnector cover at the rear of the printer by pulling it up, and connect the interface cable to its rear connector socket. Close the cover after connecting the cable. Note: If cables are arranged so that they extend from the rear or from the rear on the right side, remove the inserts in the connector cover or the cover with nippers or a similar tool. Unless the inserts are removed in this case, the cables may be damaged and cause a failure.For a unit with parallel interfaces

Connector cover Insert Parallel interface cable

• Secure the connector with clasps after making the connection.

Interface connector (Parallel interface) Power connector Drawer kick connector

• Secure the connector wit

screws after making the connection. USB Interface Cable Type-B

• Connect the printer to a PC through this connector. Interface connector (Serial interface) Interface Connector (USB Interface Type-B)

• Connect the printer to a PC through this connector. Power connector Drawer kick connector

11For a unit with LAN interface Connector cover Insert

Power connector Drawer kick connector Interface connector (LAN interface) LAN interface cable Insert DIP Switch Caution: Do not touch the DIP switches during normal use. This may change the network settings, disabling normal printing. Caution: If the device is installed vertically, the LAN cable may not usable due to its shape. Please check before installing. Caution: The LAN interface cable must use the shield type.3-2. Connecting the drawer kick cable Open the connector cover at the rear of the printer by pulling it up, and connect the drawer kick cable to its rear connector socket. Close the cover after connecting the cable.

Note : If the cable is arranged so that it extends from the rear, remove the inserts in the connector cover with nippers or a similar tool. Unless the inserts are removed in this case, the cable may be damaged and cause a failure. Note : The drawer kick cable must not be used for a purpose other than for control of the drawer.

Drawer kick cable Connector cover Insert

133-3. Connecting the AC Adapter (1) Connect the AC adapter to the AC adapter power cable. Note: To connect or disconnect the AC adapter, turn off the power switches of the printer and all the devices to be connected to the printer. Then, unplug the plug of the AC adapter power cable from the electrical outlet. Note: Use only the specified AC adapter and specified AC adapter power cable. (2) Open the connector cover at the rear of the printer by pulling it up, and connect the AC adapter cable to the power socket. Close the cover after connecting the cable. Note: To connect the AC adaptor, place the printer on its side to make the connection operation easier to perform. Note: Remove notch of connector cover with Nipper, to maintain the space for the cable of AC adapter. Otherwise, the cable may be damaged and it way cause a failure.

Printer placed on its side Power connectorNote: To prevent the adaptor from slipping out, the connector section is designed to be tight to fit. When inserting, (1) pinch the base of the cable, (2) while sliding the outer section of the connector upwards, (3) and insert the connector until it locks in place with a “click” sound.

Outer section of the connector

(3) Connect the plug of the power cable to electrical outlet.

(4) Plug the other end of the power cord into the power outlet.3-4. Disconnecting the AC Adapter

o unplug the AC adapte r cable, grasp the connector as shown in the picture below and pull it out. The lock mechanism of the connector will then disengage, and the cable can be unplugged easily. Conversely, forcibly pulling on the cable itself may damage the connector.

Note: Before disconnecting the AC adapter, switch off the printer and all devices connected to the printer, and also disconnect the power cable of the AC adapter from the outlet. 163-5. Turning on the Power After the AC adapter is connected, turn on the power switch at the side of the printer. The POWER lamp on the control panel lights.

3-6. Installing the Printer Software Referring to the "Installation Guide" (\Manuals\PT390_InstallGuide1_en.pdf) contained on the CD-ROM provided with the printer, install the printer driver and utility software.

174. Inserting Paper for Printing

4-1. Replacing paper (1) Grasp the top cover, pull up the cover release lever, and open the top cover.

Bottom part of the cover release lever Top part of the top cover

(2) When manipulating the top cover, note that the cover seems to lock in p osition before it is open completely. Make sure that the cover is really open completely as shown in the picture below.

Note: If the top cover is not open completely during maintenance, it may close inadvertently.Note: Do not touch the thermal head. Doing so m ay result in damage from static electricity.

Roll holder Separator Release lever Thermal head Top Cover

19(3) Adjust the separator to the width of the roll paper. For roll paper with a width of 80 mm, the separator need not be removed. For roll paper with a width of 70, 60, or 58 mm, remove the separator and attach it again at the correct width. For roll paper with a width of 83 mm, remove the separator completely.

Note: At the time of shipment from the factory, the separator is set at a position appropriate for a paper width of 80 mm.

How to remove the separator From the location indicated by A, lift the separator.

Rear hook for the axis Separator(4) Set the separator to a position appropriate for the width of the roll paper, as shown below.

Separator setting in detail Note : Adjust the separator to the width of the roll paper. To use roll paper with a width of 83 mm, remove the separator. Note : When using roll paper with a width of 58 or 60 mm, take care not to set the separator at an angle. Note : When replacing the separator, set a paper width appropriate to the print area, referring to Appendix C, "Special Modes." (See "C-3 Setting Up the Printer" in Appendix C, "Special Modes.")22

Roll paper width of 70 mm Roll paper width of 80 mmHow to attach the separator Attach the separator at the rear hook for the axis.

Aligned horizontally Rear hook for the axis

Note : Push the separator down until it engages with an audible click, and confirm that the top of the separator is aligned horizontally. Note : When using roll paper with a width of 58 or 60 mm, take care not to set the separator at an angle. Note : When replacing the separator, set a paper width appropriate to the print area, referring to Appendix C-3 Setting Up the Printer" in Appendix C, "Special Modes."

23(3) When using a new paper roll, remove the glued portion of the paper as well as the part to which adhesive tape is affixed. Note: Since the glued portion of the paper should not be printed on, remove about one turn (about 40 cm) of the roll paper from the beginning so that none of the remaining paper has glue on it. Any adhesive or other matter remaining from the glue may adhere to the thermal head and cause a problem, such as voids on printouts. Therefore, do not forget to remove the glued portion of the paper.

(4) From the front of the printer, pull out the end of the paper as shown below.

Note: Pull out the paper until enough of it protrudes past the front cover of the printer. 24Roll paper inserted upside down Paper not protruding from the front cover

Note : Before loading a new roll, make sure that an old core does not remain in the roll holder. Leaving an old core will cause a paper-near-end error condition. Note : The roll paper must have no deformities. Using roll paper such as that shown in the figure below may cause a paper jam, uneven printing, or other printing problem.

Note : If the loaded roll paper is loose (slack) as shown below, take up the slack before printing on the paper. Printing on roll paper that is loose may cause a paper jam, uneven printing, or other printing problem, which will prevent the printer from detecting paper near end conditions. 25(5) Place the paper in the correct orientation, and carefully close the top cover. Note : Place the paper in the correct orientation. If the top cover is closed while the paper is not correctly in place, a paper jam or misaligned printing might occur. Note : To close the top cover, press it down near its center (the location pointed at in the figure below) until you hear the lock engage. If the cover is not completely locked, printing might be impossible.

Top cover Release lever Press here5. Control Panel 5-1. Control Panel

5-2. Error Indications POWER lamp (●) Lights when the power switch is turned on and power is supplied to the printer. ERROR lamp (●) Lights or blinks to indicate errors. FEED switch Pressing this switch once advances the paper one line. Holding down this switch advances paper continuously. Recoverable errors Error condition LED LAMP Blinking pattern POWER (

Constantly on No paper (paper end) ERROR (

Constantly on POWER (

Constantly on Cover open ERROR (

Constantly on POWER (

Constantly on Head hot (*1) ERROR (

Constantly on *1 Printing is suspended because of a high thermal head temperature. Error condition LED LAMP Blinking pattern POWER (

Constantly on ERROR (

Repeated blinking of the amber lamp four times in succession POWER (

Constantly on ERROR (

Repeated blinking of the amber lamp four times in succession *1 Applicable only if the printer supports sensing of black marks28 Unrecoverable errors Error condition LED LAMP Blinking pattern POWER (

Internal error Repeated pattern in which the green lamp blinks twice and the amber lamp blinks once POWER (

Head not installed Repeated pattern in which the green lamp blinks three times and the amber lamp blinks once POWER (

Low voltage Repeated pattern in which the green lamp blinks four times and the amber lamp blinks once POWER (

6-1. Preventing Paper Jams Do not touch the paper while the paper is being ejected or cut. Holding or pulling the paper by hand during ejection might cause a paper jam, incorrect cutting, or a feed error. 6-2. Clearing a Paper Jam If a paper jam occurs, re move the jammed paper as fol lows: (1) Turn off the printer power by turning off the power switch. (2) Press the cover open lever down, and open the top cover. (3) Pull out the jammed paper slowly toward the top while holding down the printer, as shown in the picture below.

Note: Do not pull the paper with excessive force. Note: Do not touch the thermal head. Doing so may result in damage from static electricity.30

This chapter describes the appropriate action to be taken in cases where the printer is not operating correctly or fails to produce clean printouts. 7-1. Power-on Problems and Errors Symptom Cause Corrective action Although the power has been turned on, the POWER lamp on the control panel does not light and the printer does not start up. (1) The power cable is disconnected. (2) The connector of the AC adapter is disconnected. (1) Connect the power cable. (2) Connect the connector of the AC adapter. The ERROR lamp on the control panel is lit, and the printer does not work. (1) No paper is inserted. (2) The top cover is not closed completely. (3) The thermal head is at a high temperature. (1) Insert paper. (2) Close the top cover completely. (3) Wait until the thermal head temperature decreases sufficiently. 7-2. Cutter-related Problems Symptom Cause Corrective action Paper cannot be cut. (1) The cutter blade is damaged or worn, or it has been used for too long. (2) Paper fragments or other foreign matter is stuck around the cutter blade or paper chute. (3) Adhesive matter is adhering to the cutter blade because of printing on label paper. (1) Turn off the power, and ask for repairs.

(2) Remove the paper fragments or foreign matter. (3) Clean the cutter blade to remove the adhesive matter. The cutter does not return to the correct position. Paper fragments or other foreign matter is stuck around the cutter blade or paper chute. Remove the paper fragments or foreign matter.31 7-3. Printing-related Problems Symptom Causes Corrective action Printing does not begin. (1) The interface cable is disconnected or broken. (2) The printer setup is incorrect. (1) Connect the interface cable correctly, or replace it. (2) Set up the printer correctly. Example: An incorrect baud rate is set. (See "C-3 Setting Up the Printer.") The printing is too dark or blurry. (1) The print density setting included in the printer setup is incorrect. (2) The thermal head is damaged. (1) Adjust the print density and print speed settings of the printer so that they are appropriate to the paper. (See "C-3 Setting Up the Printer.") (2) Turn off the power, and ask for repairs. Printed characters are thin (faint). (1) The print density setting included in the printer setup is incorrect. (2) The thermal head is damaged. (1) Adjust the print density and print speed settings of the printer so that they are appropriate to the paper. (See "C-3 Setting Up the Printer.") (2) Turn off the power, and ask for repairs. The print density is uneven. (1) Paper fragments or foreign matter is stuck on the heating elements of the thermal head. (2) The printer setup is incorrect. (3) Foreign matter is adhering to the platen roller. (4) The thermal head is damaged. (1) Check and clean the thermal head. (2) Adjust the print density and print speed settings of the printer so that they are appropriate to the paper. Set up the printer correctly. (See "C-3 Setting Up the Printer.") (3) Remove the foreign matter from the platen roller. (4) Turn off the power, and ask for repairs. Vertical marks appear on the printout.

1) Foreign matter is stuck

or caught on the paper transport.

2) Foreign matter is

adhering to the thermal head

3) The thermal head is

damaged. (1) Clean the paper transport.

(2) Clean the thermal head. (3) Turn off the power, and ask for repairs.8. Regular Cleaning

Printed characters may not be completely formed if paper residue, dust, or a similar material is present. To ensure proper printing, remove any paper residue and dust on the paper holder, paper transport components, platen roller, and surface of the thermal head. Cleaning is required monthly. Note: Before starting cleaning, turn off the printer power switch.

8-1. Cleaning the Paper Holder and Paper Transport With a dry soft cloth, wipe the paper holder and paper transport to remove dust, paper particles, adhesive, and other foreign matter.

328-2. Cleaning the Platen Roller The cleaning procedure is as follows. (1) With paper inserted in the printer, turn off the printer power switch once, and turn on the switch again while holding down the FEED switch on the control panel. Then, the data shown below is printed. TEST PRINT ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short. SPECIAL MODE Paper feed direction END SAMPLE PRINT CUTTER CLEANING

(2) Press the FEED switch briefly (one second or less) three times to move to "PLATEN ROLLER CLEANING."

Paper feed direction

33Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer enters platen roller cleaning mode. The printer prints the following and cuts the paper when it enters platen roller cleaning mode:

1. Open Cover, and remove Roll Paper.

2. Push FEED switch to move

Platen Roller to the cleaning position.

3. When cleaning is completed, set

Roll Paper, and close Cover

Paper feed direction

(3) Open the top cover, and remove the roll paper.

(4) Press the FEED switch to rotate the platen roller to a position that will facilitate cleaning, and then wipe the platen roller with a dry soft cloth to remove paper particles, adhesive, and other foreign matter from the surface of the platen roller.

(5) After completing cleaning, reposition the roll paper, and close the top cover. Note : Take care not to dent or otherwise damage the platen roller. A dent on the platen roller may result in incomplete printing or line feed errors. Note : Each time that the FEED switch is pressed, the platen roller is rotated by 1/12 of a turn.8-3. Cleaning the Thermal Head (1) Before attempting to clean the thermal head, be sure to turn off the printer power switch. (2) Open the top cover. (3) Using an alcohol solvent, remove black paper particles and other residue from the surface of the thermal head. If the printer printed on label paper, any adhesive matter adhering to the surface of the thermal head must be removed.

te : The thermal head is susceptible to damage. When cleaning it, use a soft cloth and be especially careful not to damage the head. Note : Immediately after printing, the thermal head is hot. Before cleaning the head, allow the head enough time to cool. Note : Because the thermal head is susceptible to damage by static electricity, take precautions to prevent the generation of static electricity. Note : Do not turn on the printer until all alcohol has dried. Note : Do not use a solvent other than ethyl or isopropyl alcohol. 368-4. Cleaning the Cutter Blade and Frame If the printer printed on full-sheet label paper, any adhesive matter adhering to the cutter blade and frame must be removed.

Even when label paper has been cut normally, clean the cutter blade at an interval of about once a month to ensure stability in cutting. Note: Although the edge of the cutter blade is not as sharp as the edges of utility knives generally used in offices, there is a risk of injury to a hand or finger that is moved while pressed against the cutter blade edge. Take care to avoid injury when cleaning the cutter blade.

Items required for cleaning - Flathead screwdriver (small) Cleaning sheet - General-purpose utility knife (Product No.: 0631260)

37The cleaning procedure is as follows. (1) With paper inserted in the printer, turn off the printer power switch once, and turn on the switch again while holding down the FEED switch on the control panel. Then, the data shown below is printed. Note: If you have passed the item that you want to select, repeatedly press the FEED switch briefly until you return to the first item.

(2) Press the FEED switch briefly (one second or less) four times to move to "CUTTER CLEANING." TEST PRINT ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short. SPECIAL MODE Paper feed direction END SAMPLE PRINT CUTTER CLEANING

SET UP HEX DUMP TEST PRINT SELECTION ITEMThen, press the FEED switch for one second or longer to accept the selection. The printer enters cutter cleaning mode. The printer prints the following and cuts the paper when it enters cutter cleaning mode:

1. Open Cover, and remove Roll Paper.

2. Push FEED switch to move Cutter to

the cleaning position.

3. When cleaning is completed, set

Roll Paper, and close Cover

Paper feed direction

(4) Press the FEED switch to move the cutter to a position that will facilitate cleaning, and then clean the cutter. (5) After completing cleaning, reposition the roll paper, and close the top cover.

39- Cleaning the Upper cutter

Using a general-purpose utility knife, flathead screwdriver, or similar tool, remove the adhesive matter adhering to the inner side and edge of the Upper cutter.

Note: Be very careful not to damage the edge of the Upper cutter when handling the utility knife or screwdriver. Also take care not to dent or otherwise damage the platen roller. A dent on the platen roller may result in incomplete printing or line feed errors.

Using the cleaning sheet or a similar material, wipe off the adhesive matter adhering to the Upper cutter.

Upper cutter Note: Although the edge of the Upper cutter is not as sharp as the edges of the utilit y knives generally used in offices, there is a risk of injury to a finger that is moved while pressed directly against the edge of the cutter.- Cleaning the Lower cutter Using a general-purpose utility knife, flathead screwdriver, or similar tool, remove the adhesive matter adhering to the surface and edge of the Lower cutter.

Note: Be very careful not to damage the edge of the Lower cutter when handling the utility knife or screwdriver. Also take care not to dent or otherwise damage the platen roller. A dent on the platen roller may result in incomplete printing or line feed errors.

41Using the cleaning sheet or a similar material, wipe off the adhesive matter adhering to the Lower cutter. Lower cutter

te: Although the edge of the Lower cutter is not as sharp as the edges of utility knives generally used in offices, there is a risk of injury to a finger that is moved while pressed directly against the edge of the cutter. (5) After completing cleaning, reposition the roll paper, and close the Top cover.

Note: Be careful when the printer is in cutter cleaning mode, because the Upper cutter is exposed. After completing cleaning, reposition the roll paper, and close the Top cover.

(1) Printing at a high rate might result in unclear printing. If this problem occurs, adjust the printing rate. Alternatively, adjust the print speed and print density so that there are no blurs. (See "Appendix C-3 Setting Up the Printer" in Appendix C, "Special Modes.") (2) Printing characters from a non-standard character set e.g. in a thin serif font will result in the characters appearing very faint. Use a bold sans serif font. (3) For quality printing that is free from uneven spacing and condensed or elongated printing after paper is cut or printing is paused, resume printing following a paper feed of at least 1 mm (8 dots). (4) If the data transfer rate is too low, serial printing may result in uneven print density (vertical white marks may appear on printouts) because of repeated printing and pausing. If priority is placed on print quality, use batch printing mode. (See "Appendix C-3 Setting Up the Printer" in Appendix C, "Special Modes.") (5) The upper margin can be set to 12mm or 4.5mm with a command. If the upper margin is set to 4.5mm, reverse feeding of the paper takes place before the next printing operation. The paper must therefore be removed after each printing and cutting operation. If the paper is not removed, the part connected to the roll in partial cutting could be torn off, or the part that has been cut could be folded back. Note also that the paper length used per transaction must be at least 30mm. (6) Printing at a high print density (110% or higher) may cause blurs or uneven print density on printouts under low-temperature conditions, depending on the print pattern. If priority is placed on print quality, use a lower print speed. (See "Appendix C-3 Setting Up the Printer" in Appendix C, "Special Modes.") (7) Since the difference in hue between red and black or blue and black may not be noticeable when two-color thermal paper is used, be sure to confirm in advance the color of the printed characters. (8) When roll paper with a width of 83 mm is used, characters that are too close to the (left or right) edge of the paper may not be printed because of inaccuracies in tracking. Be sure to set a margin of sufficient width. (9) Do not switch from narrow paper to wide paper (e.g., from paper that is 58 mm wide to paper that is 80 mm wide) during operation. When narrow paper is used, the thermal head area where there is no paper comes in direct contact with the platen roller, and the resulting wear on the head may lead to a deterioration in print quality. Similarly, if the paper width is changed, the cutter blade will cut at a location that has no paper, and the resulting wear on the blade may lead to improper cuts. To switch from narrow paper to wide paper, exchange the thermal head and the cutter blade.44 (10) If label paper is used, adhesive matter adhering to the cutter blade, thermal head, paper transport, or paper holder may cause a cutting error, print error, or paper transport error. Remove adhesive matter periodically (typically on a monthly basis). (11) If paper is left inserted in the printer for a long time, the paper may become deformed and result in thin (faint) printed characters. Before starting printing in such cases, feed the paper by 20 to 30 mm. (12) If the type of paper used is other than the recommended ones, the print quality and thermal head life are not guaranteed. In particular, if the type of thermal paper contains Na+, K+, or Cl-, the thermal head life may be significantly shortened.45 Notes on using the cutter (1) In full cutting mode, the length of paper per transaction must be within a range of 58 to 180 mm. If a different paper length is used, the printed paper may not drop from the paper transport, thus causing a cutting error. (2) The maximum number of successive cuts by the cutter is 30 cuts per minute (at least two seconds per cut). Using the cutter at a higher rate may cause a failure. (3) Do not pull the paper during cutting. Doing so may cause a paper jam or another problem. (4) Each time that a sheet of paper is cut in full cutting mode, the sheet of paper must be removed.

Notes on printing of barcodes and two-dimensional codes (1) Barcodes that are rotated 90 degrees or aligned vertically when printed may not be readable. Verify the readability in advance. (2) Printouts on label paper or thick paper may contain blurs, depending on humidity and other environmental conditions. Adjust the print speed and print density appropriate for the type of paper used, and verify the readability in advance. (See "Appendix C-3 Setting Up the Printer" in Appendix C, "Special Modes.") (3) The recognition ratio of two-dimensional codes (QR codes, PDF417, and DataMatrix) varies depending on various factors, including the module width, print density, ambient temperature, thermal roll paper type, and reader performance. Adjust the print speed and print density appropriate to printing two-dimensional codes, and verify the readability in advance. (See "Appendix C-3 Setting Up the Printer" in Appendix C, "Special Modes.") (4) The paper transport accuracy may be negatively affected by printing a barcode in the Upper margin at the beginning of paper transport or in the Lower margin at the end of paper transport. Verify the readability before starting printing.46 Notes on using the printer through the USB interface (1) The printer must be connected directly to the host computer. (2) Before starting printing, turn on the power to the printer. (3) If a printer error occurs during printing, recover the printer from the error, and then retry printing. (4) The host computer should not be set to any of the following modes: standby, sleep, suspend, and pause. If the host computer or printer does not work normally after the host computer returns to normal operation mode from one of the above modes, disconnect the USB cable once and then reconnect it, or turn off the printer power switch once and then turn on the switch again. If the host computer or printer cannot be restored to normal operation after the cable is reconnected or power switch is turned on again, restart the host computer. (5) The USB hub function cannot be used when the power to the printer is off. (6) If a peripheral device connected to the USB hub is not recognized, perform one of the following operations: - Disconnect the USB cable from the peripheral device once, and then reconnect it. - Connect the peripheral device to the other port of the USB hub. (7) The operation of connected USB devices is not guaranteed. Before using a USB device, verify its operation yourself. Note: Do not turn off the power to the printer during printing. If you inadvertently turn off the power to the printer during printing and the printer then fails to work normally, restart the host computer.47 Note on installation (1) The printer must be used indoors. If used outdoors, the printer may fail because of dust.

Note on the modular connector (1) This product uses a modular connector as a dedicated connector for the cash drawer or customer display terminal. The connector must not be connected with a connector that leads to a public switched line or other such destination.

Note on using the printer in special mode (1) If a large diameter roll is used, paper may fold or unusual noises may be heard. To prevent these problems, use a roll with a small diameter (50mm or less). If a Windows PC is used as the host system, a utility program can be used to make settings. Windows® is a registered trademark of Microsoft Corporation in the United States and/or other countries.Appendix A: Specifications

A-1.General Specifications (1) Print method: Direct line thermal printing system (2) Maximum print speed: 300mm/s (single-color thermal paper) 115mm/s (two color thermal paper) (3) Dot resolution: 8 dots/mm (0.125mm) (4) Relationship between number of print columns and character size Body Face

A-2. Cutter Specifications Cutting method: Partial cutting model The paper remains connected at one point Partial/full cutting model A command for switching between partial cutting and full cutting is provided for models that support these two cutting methods. Note : For printing on label paper, use only partial cutting. If full cutting is used in such cases, paper cutting performance will deteriorate faster because of the greater adverse effect of adhesive matter. Note : Paper cutting performance may deteriorate faster with the use of label paper because of its adhesive matter. Clean the cutter blade periodically to remove the adhesive matter. Note : Full cutting may lead to irregularities at the center of the cutting surface. If paper fiber remains at these locations, this may eventually lead to incomplete cutting at these locations. Note : In full cutting mode, the printed paper must be removed each time that one sheet is printed. Otherwise, printed paper remains in the automatic cutter section and may cause a cutting error. Note : The maximum number of successive cuts by the cutter is 30 cuts per minute (at least two seconds per cut). Using the cutter at a higher rate may cause a failure. A-3.Paper Supply Specifications (1) Loading method: Rolls are loaded manually. (2) Paper near end: Detected when only a little paper is left. Note:This printer su pports paper rolls with a core diameter of φ18mm.

A-4.Interface Specifications (1) Parallel (Complies with IEEE1284: Nibble mode) (2) Dual (Conforms to USB 1.1 and RS-232C) (3) LAN (10BASE-T,100BASE-TX)A-5.Environment Specifications (1) Temperature When operating : Operation guaranteed from 0° C to 40°C. Printing guaranteed from 5°C to 35°C. When no operating : -5°C to 60°C When being transported or stored : -20°C to 60°C (While packaged) (2) Humidity When operating : Operation guaranteed from 10% to 95%RH (no condensation) Printing guaranteed from 10% to 85%RH (no condensation) When no operating : 8% to 95% RH (no condensation) When being transported or stored : 5% to 95% RH (While packaged) (no condensation) (3) Maximum wet bulb temperature : 29°C or less

Operation guaranteed range

30°C/95% 40°C/65% Ambient temperature (C)

A-6. Specifications of Reliability (1) Printer life Feed of 25 million lines (Specified thermal paper) or 5 years (2) Head Running life : 150km (Specified single-color thermal paper) 75km (Specified dual-color thermal paper) Pulse life : 150 million pulses (3) Cutter - Partial cutting model 2,000,000 cuts (Specified thermal paper 75µm) 500,000 cuts (Specified thick thermal paper 150µm) 300,000 cuts (Specified label thermal paper) - Partial/full cutting model With only partial cutting used: 2,000,000 cuts (for paper with a specified thickness of 75 m) 500,000 cuts (for paper with a specified thickness of 75 to 150 m) 300,000 cuts (for the specified full-sheet label paper) With only full cutting used: 1,000,000 cuts (for paper with a specified thickness of 75 m) 500,000 cuts (for paper with a specified thickness of 75 to 150 m)

• If both partial cutting and full cutting are used, the cutter life is different from the above and depends on the conditions of use. Note : Paper cutting performance may deteriorate faster with the use of label paper because its adhesive matter adheres to the cutter blade. Clean the cutter blade periodically.53 Appendix B: Interface

(2) Serial interface connector Pin No. Signal name I/O direction Function 1 FG --- Frame ground 2 TXD Output Send data 3 RXD Input Receive data 4 RTS Output Send request 5 CTS Input Send permission 6 DSR Input Data set ready 7 SG --- Signal ground 8 to 19 N.C. --- Unused 20 DTR Output Data terminal ready 21 to 24 N.C. --- Unused 25 INIT Input Forced reset Notes 1: Use inch- screws to secure the connection. Notes 2: Shielded USB cables must be used.B-3.LAN Interface (1) LAN Connector TCP/IP (10BASE-T/100BASE-TX1 Port) Note 1: Please refer the manual with IP address setting utility for how to set IP address. Note 2: You can find the MAC address in the side of LAN Connector. (2) Connector: 8Pins RJ-45 (Printer Side) No. Signal Input / Output Reference 1 TX+ Output Output Data 2 TX– Output Output Data 3 RX+ Input Input Data 4 N.C - 5 N.C - 6 RX– Input Input Data 7 N.C - 8 N.C -

(3) LED No. Display Action contents 3 Status When receives packet, lights up for 50msec. 2 100BASE-TX Link When the connection is recognized as 100BASE-TX, lights up. 1 10BASE-T Link When the connection is recognized as 10BASE-T, lights up.

te 1: This switch is maintenance use. Please use all switches by OFF setting. No. ON OFF

2 Settings Initialization - 3 Settings Information - 4 Self Test for LAN Board -

Initialization of settings

1) Turn off the printer.

2) Set the DIP Switch No.2 “ON”.

3) Turn on the printer, and wait approximately 5 seconds until

completion of initialization.

4) Turn off the printer again.

5) Set the DIP Switch No.2 “OFF”.

Self test print of settings

1) Turn off the printer.

2) Set the DIP Switch No.3 and No.4 “ON”.

3) Turn on the printer, and Printer prints Self test.

4) Turn off the printer again.

5) Set the DIP Switch No.3 and No.4 “OFF”.

Note: Be careful of handling DIP Switches. 57B-4.Drawer Kick Connector Pin No. Signal name I/O direction Signal line name 1 FG Output Drawer frame ground signal 2 *DRD1 Output Drawer kick drive signal 1 3 DRSNS1 Input Drawer sense signal 1 4 +24V Output Drive power 5 *DRD2 Output Drawer kick drive signal 2 6 SG Output Drawer sense ground signal Notes 1: "*" indicates a negative-logic signal.

nnecting side 58<Drawer connection >

Cash Drawer Solenoid 2 Drawer 1 OPEN/CLOSE

Notes :Use a shielded drawer cable. Notes :Two drives cannot be driven simultaneously. Notes :The drawer on/off time must be specified using t1 and t2 in the pulse generation command (ESC p m t1 t2). Notes :The drawer drive duty must be as follows: ON-time/(ON-time + OFF-time) ≤ 0.2 Notes :The drawer power must always be supplied from the printer power supply unit via connector pin 4. Notes :The resistance of the drawer kick solenoid must be at least 24. If a solenoid with a lower resistance is used, the solenoid might be destroyed by over current. Notes :This product uses a modular connector as a dedicated connector for the cash drawer or customer display terminal. The connector must not be connected with a connector that leads to a public switched line or other such destination. 59B-5.Specifications of Power Supply (1) Operating voltage : DC 24V±10% (2) Current consumption :- Standby: 4.5W or less/0.2A on average Note: Maximum drawer kick drive current: 1A Two drawer kicks must not be driven simultaneously. - Average current consumption Operating: About 44W/1.5A on average (at 24V, 25°C, print density setting 100%, paper width 80mm, print duty 9%)

Arrangement of power connector pins Pin No. Signal name 1 +24 V 2 SG 3 N.C

Note : Use our AC adapter to supply power. Note : If our AC adapter is not used (power supply is supplied by the user), problems such as bad print quality, electromagnetic interference, or circuit noise may occur. In such cases, take note of the following points:

• Use an AC adapter whose capacity corresponds to the printing rate that will actually be used.

• Ensure in advance that there are no problems such as static electricity, electromagnetic interference, circuit noise, etc.

C-1.Test Printing With paper inserted in the printer, turn off the printer power switch once, and turn on the switch again while holding down the FEED switch on the control panel. Then, the data shown below is printed. When "TEST PRINT" is printed, press and hold down the FEED switch for one second or longer to start test printing. After printing a certain amount of data, the printer automatically cuts the paper and ends the test printing. To terminate test printing in progress, press the FEED switch. Then, the printer cuts the paper and terminates the test printing. Test printing TEST PRINT ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short. SPECIAL MODE Paper feed direction END SAMPLE PRINT CUTTER CLEANING

61C-2.Hex Dump With paper inserted in the printer, turn off the printer power switch once. If you turn on the switch again while holding down the FEED switch on the control panel, the data shown in Section C-1 will be printed. If you turn on the switch again and press the FEED switch briefly, the data shown below will be printed. HEX DUMP

When "HEX DUMP" is printed, press and hold down the FEED switch for one second or longer to place the printer in hex dump mode. In hex dump mode, all signals sent from the host computer to the printer are printed as hexadecimal codes. The printed data can be used to confirm that the correct control codes have been sent to the printer by a created program. To reset this mode, turn off the power switch once. Sample hex dump test printout

C-3.Setting Up the Printer This section explains how to set up the printer without using a PC. With the printer co nnected to a Windows PC, you can easily change the settings by using the setup tool contained on the CD-ROM provided with the printer. For the procedure of installation of the utility, see the "Chapter 3. Installation" in the "Installation Guide" (\Manuals\PT390_InstallGuide1_en.pdf).

Example (1): Changing the print density to a higher value Change from 100% to 130% The procedure for this setting is as follows.

1. Before starting work for this setting, verify the following conditions of the

printer: (1) The power is off. (2) Roll paper is inserted in it. (3) The cover is closed.

2. Enter special mode.

Turn on the power switch on the right side of the printer while holding down the FEED switch on the left part of the Top cover.The printer prints the following when it enters special mode: TEST PRINT ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short. SPECIAL MODE Paper feed direction END SAMPLE PRINT CUTTER CLEANING

3. Enter setup mode from special mode.

Press the FEED switch briefly (one second or less) twice to move to "SET UP." SET UP

Paper feed direction

Then, p ress and hold down the FEED switch for one second or longer to accept the se lection.

64The printer prints the following when it enters setup mode:

SETTING ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short. SETUP MODE Paper feed direction SAVE&END DEFAULT SET SETUP PRINT SETTING SELECTION ITEM

etup mode, select "SETTING." Press and hold down the FEED s witch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "SETTING":

Paper feed direction PRTURN To SETUP MENU OTHER

655. Select "CUSTOMIZE VALUE" as your option.

Press the FEED switch briefly (one second or less) until the item "CUSTOMIZE VALUE" is reached.

Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "CUSTOMIZE VALUE":

SELECTION ITEM Paper feed direction6. Select "PRINT DENSITY" as your option. Press the FEED switch br iefly (one second or less) four times to move to "PRINT DENSITY."

Paper feed direction

Paper feed direction

677. Select "130%" as your option.

Press the FEED switch br iefly (one second or less) until the item "130%" is reached. PRINT DENSITY 130%

Paper feed direction

Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "130%":

Paper feed direction

688. Select "RETURN TO UP" as your option.

Press and hold down the FEED switch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "RETURN TO UP":

9. Select "RETURN TO SETUP MENU" as your option.

Press and hold down the FEED switch for one second or longer to accept the selection The printer prints the following when you accept the selection of "RETURN TO SETUP MENU":

Paper feed direction10. Select "SAVE&END" as your option. Press the FEED switch briefly (one second or less) until th e item "SAVE&END" is reached.

SETTING SAVE&END DEFAULT SET SETUP PRINT SETTING SELECTION ITEM

Paper feed direction

Then, p ress and hold down the FEED switch for one second or longer to accept the se lection. The printer cuts the paper and exits from setup mode when you accept the selection of "SAVE&END." Note: If you turn off the printer power switch without first selecting "SAVE&END," your setting will be lost. - Verifying your setting To verify your setting, execute a test print, referring to Section C-1. The test printing prints a list of printer settings. Check the list, and verify your setting. 70Example (2): Changing the print speed to a lower value Chan ge from 11 (Max. 300 mm/s) to 5 (Max.180 mm/s) The procedure for this setting is as follows.

1. Before starting work for this setting, verify the following conditions of the

printer: (1) The power is off. (2) Roll paper is inserted in it. (3) The cover is closed.

2. Enter special mode.

Turn on the power switch on the right side of the printer while holding down the FEED switch on the left part of the Top cover. The printer prints the following when it enters special mode: TEST PRINT ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short. SPECIAL MODE Paper feed direction END SAMPLE PRINT CUTTER CLEANING

Press the FEED switch br iefly (one second or less) twice to move to "SET UP."

Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer prints the following when it enters setup mode: SET UP

SET UP HEX DUMP TEST PRINT SELECTION ITEM SETTING ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short. SETUP MODE Paper feed direction SAVE&END DEFAULT SET SETUP PRINT SETTING SELECTION ITEM4. In setup mode, select "SETTING." Press and hold down the FEED s witch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "SETTING":

MEMORY SWITCH Paper feed direction PRTURN To SETUP MENU OTHER

t "CUSTOMIZE VALUE" as your option. Press the FEED switch briefly (one second or less) until the item "CUSTOMIZE VALUE" is reached.

73Then, press and hold down the FEED switch for one second or longer to accept t he selection. The printer prints the following when you accept the selection of "CUSTOMIZE VALUE":

Paper feed direction

t "MAX SPEED" as your option. Press the FE ED switch briefly (one second or less) six times to move to "MAX SPEED."

Paper feed direction

SELECTION ITEMThen, press and hold down the FEED switch for one second or longer

accept the selection. The printer prints the following when you accept the selection of "MAX SPEED":

MAX SPEED 11 Print speed for each option

t "5" as your option. Press the FE ED switch briefly (one second or less) until "5" is reached. Then, press and hold down the FEED switch for one second or longer to accept the selection.

URN TO UP" as your option. Press and hold down the FEED switch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "RETURN TO UP":

Paper feed direction

SELECTION ITEM9. Select "RETURN TO SETUP MENU" as your option. Press and hold down the FE ED switch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "RETURN TO SETUP MENU":

AVE&END" as your option. Press the FEED switch briefly (one second or less) until th e item "SAVE&END" is reached.

Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer cuts the paper and exits from setup mode when you accept the selection of "SAVE&END." Note: If you turn off the printer power switch without first selecting "SAVE&END," your setting will be lost. - Verifying your setting To verify your setting, execute a test print, referring to Section C-1. The test printing prints a list of printer settings. Check the list, and verify your setting. SETTING Paper feed direction SAVE&END DEFAULT SET SETUP PRINT SETTING SELECTION ITEM SAVE&END

SETTING Paper feed direction SAVE&END DEFAULT SET SETUP PRINT SETTING SELECTION ITEMExample (3): Setting require d for using two-color thermal paper Change of the print color setting (from monochrome to two colors) The procedure for this setting is as follows.

1. Before starting work for this setting, verify the following conditions of the

printer: (1) The power is off. (2) Roll paper is inserted in it. (3) The cover is closed.

2. Enter special mode.

Turn on the power switch on the right side of the printer while holding down the FEED switch on the left part of the Top cover. The printer prints the following when it enters special mode TEST PRINT

SET UP HEX DUMP TEST PRINT SELECTION ITEM3. Enter setup mode from special mode. Press the FEED switch briefl y (one second or less) twice to move to "SET UP."

Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer prints the following when it enters setup mode:

SET UP HEX DUMP TEST PRINT SELECTION ITEM SETTING ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short. SETUP MODE Paper feed direction SAVE&END DEFAULT SET SETUP PRINT SETTING SELECTION ITEM4. In setup mode, select "SETTING." Press and hold down the FEED s witch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "SETTING":

5. Select "CUSTOMIZE VALUE" as your option.

Press the FEED switch briefly (one second or less) until the item "CUSTOMIZE VALUE" is reached.

MEMORY SWITCH Paper feed direction PRTURN To SETUP MENU OTHER

MEMORY SWITCH Paper feed direction PRTURN To SETUP MENU OTHER

SERIAL INTERFACE CONDITION

CUSTOMIZE VALUE MEMORY SWITCH SELECTION ITEMThen, press and hold down the FEED switch for one second o r longer to accept the selection. The printer prints the following when you accept the selection of "CUSTOMIZE VALUE":

NT COLOR" as your option. Press the FEED switch br iefly (one second or less) three times to move to "PRINT COLOR."

Paper feed direction

Paper feed direction

SELECTION ITEMThen, press and hold down the FEED switch for one second or longer to accept the s election. The printer prints the following when you accept the selection of "PRINT COLOR":

7. Select "TWO" as your option.

Press the FEED switch briefly (one second or less) until "TWO" is reached.

Then, press and hold down the FEED switch for one second or longer to accept the selection.

Paper feed direction

Paper feed direction

SELECTION ITEMThe printer prints the following when you accept the selection of "TWO":

URN TO UP" as your option. Press and hold down the FEED switch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "RETURN TO UP":

Paper feed direction

CUSTOMIZE VALUE MEMORY SWITCH SELECTION ITEM9. Select "RETURN TO SETUP MENU" as your option. Press and hold down the FE ED switch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "RETURN TO SETUP MENU":

AVE&END" as your option. Press the FEED switch briefly (one second or less) until th e item "SAVE&END" is reached. Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer cuts the paper and exits from setup mode when you accept the selection of "SAVE&END."

Note: If you turn off the printer power switch without first selecting "SAVE&END," your setting will be lost. - Verifying your setting To verify your setting, execute a test print, referring to Section C-1. The test printing prints a list of printer settings. Check the list, and verify your setting. SETTING Paper feed direction SAVE&END DEFAULT SET SETUP PRINT SETTING SELECTION ITEM SAVE&END

SETTING Paper feed direction SAVE&END DEFAULT SET SETUP PRINT SETTING SELECTION ITEM85 C-4.Setup Items Setup group items No. Setup group item Explanation 1 MEMORY SWITCH Enters the mode for MEMORY SWITCH-related settings. 2 CUSTOMIZE VALUE Enters the mode for CUSTOMIZE VALUE-related settings. 3 SERIAL INTERFACE CONDITION Enters the mode for SERIAL INTERFACE CONDITION-related settings. 4 OTHER Enters the mode for other types of settings. 5 RETURN TO SETUP MENU Returns to the setup mode menu. Setup items and their details (1) MEMORY SWITCH setup items No. Item Explanation Detail Setup Item 1 POWER ON STATUS - Specifies reporting the power-on state. ENABLE DISABLE 2 RECEIVE BUFFER - Specifies the capacity of the receive buffer. 45BYTE 4KBYTE 3 BUSY CONDITION - Status designation when printer turn is busy. BUFFERFULL: Turns busy when receive buffer is full. OFFLINE/BUFFERFULL: Turns busy when receive buffer is full or off-line. BUFFERFULL OFFLINE/BFUU ERFULL 4 RECEIVE ERROR - Specifies how to handle receive errors - This item is valid only for the serial interface. IGNORE ?PRINT 5 AUTO LF - Specifies automatic line feed using the CR code. - This item is valid only for the Parallel interface. ENABLE DISABLE 6 DSR(#6) RESET - Specifies the reset operation using the DSR (#6) signal. - This item is valid only for the serial interface. ENABLE DISABLE 7 INIT(#25) RESET - Specifies the reset operation using the INIT (#25) signal. - This item is valid only for the serial interface. ENABLE DISABLE 8 INIT(#31) RESET - Specifies reset using the INIT (#31) signal. - This item is valid only for the parallel interface. ENABLE DISABLE 9 COVER OPEN ERROR - Specifies how to handle a cover open error during printing. AUTO RECOVERY: When a cover is closed, Printer is recovery automaticity. RECOVERY BY CMND: When a cover is closed, Printer is recovery by command. AUTO RECOVERY RECOVERY BY CMND 10 BM CHECK AT POW-ON - Specifies the adjustment of the leading edge of the paper at power-on. - This item is valid only when the black mark detection unit is installed and "BM sensor installed" is set. ENABLE DISABLE 11 RETURN TO

- Returns the menu to the selection mode for setup group items.

• 70% is the lowest density.

130% is the highest density. 70% 75% 80% 85% 90% 95% 100% 105% 110% 115% 120% 125% 130% 6 BK DENSITY (2COLOR) - Black density when "TWO" is set for PRINT COLOR.

• 70% is the lowest density.

130% is the highest density. 70% 75% 80% 85% 90% 95% 100% 105% 110% 115% 120% 125% 130% 7 MAX SPEED - Maximum print speed.

• 1(100mm/s) is the lowest print speed and 11(300mm/s) is the highest print speed.

8 LOW POWER - Setting for reducing power consumption. MODE1:Reduction of about 10% MODE2:Reduction of about 30% NORMAL MODE1 MODE2 9 BUZZER INTERVAL -Set a buzzer tone in the print Pushed down FEED switch in a cover opening state and receive a buzzer command, (ESC p 03h t1 t2 t3)the buzzer in the print sounds PATTERN 1 PATTERN 2 PATTERN 3 PATTERN 4 PATTERN 5

-A buzzer sets the number of times to sound in print. Pushed down FEED switch in a cover opening state and receive a buzzer command, (ESC p 03h t1 t2 t3)the buzzer in the print sounds ZERO ONE TWO THREE FOUR FIVE87 No. Item Explanation Detail setup item 11 RETURN TO UP - Returns to the selection mode for the setup group items. 12 RETURN TO SETUP MENU - Returns to the setup menu.88 (3) SERIAL INTERFACE CONDITION setup items No. Item Explanation Detail setup item 1 BAUDRATE - Baud rate. 2400BPS 4800BPS 9600BPS 19200BPS 38400BPS 57600BPS 115200BPS 2 FORMAT - Data format. 7EVEN1 7ODD1 8NONE1 8EVEN1 8ODD1 3 PROTOCOL - Buffer control protocol. XON/XOFF DSR/DTR 4 RETURN TO UP - Returns to the selection mode for the setup group items.

5 RETURN TO SETUP MENU - Returns to the setup mode. -89 (4) OTHER setup items No. Item Explanation Detail setup item 1 ACK PULSE WIDTH - Specifies the ACK pulse width. 1µs 8µs 2 USB - Specifies the use of the USB connection. V-COM : Virtual COM class. PRINTER: Printer class. V-COM PRINTER 3 SERIAL NUMBER - Specifies the type of Serial Number notification in a USB connection. Generally, specify "DISABLE." ENABLE DISABLE 4 ERROR - Specifies the mode for the power-on time and the error recovery time. AUTO RECOVERY: Windows drivers are used. RECOVERY BY CMND: OPOS drivers are used. AUTO RECOVERY RECOVERY BY CMND 5 PROCESS ID - Specifies a process ID. NORMAL: Responds with the process ID at the end of printing. HI-SPEED: Responds with the process ID at the end of data reception. NORMAL HI-SPEED 6 PNE DETECT - Specifies whether to report the Paper-near-end condition. ENABLE DISABLE 7 FONT B - Specifies Font B. MODE 1: Font in the standard specifications MODE 2: Other font MODE 1 MODE 2 8 BATCH (COM IF) - ENABLE: Received data is printed in a batch. - DISABLE: Received data is printed serially.

• This item is valid only with the serial interface. ENABLE DISABLE 9 BATCH (OTHER IF) - ENABLE: Received data is printed in a batch. - DISABLE: Received data is printed serially.

• This item is valid only with the USB, parallel or LAN interface. ENABLE DISABLE

CUTTER MODE - Specifies the mode for cutter operation.

• This item is valid only for models supporting both full cutting and partial cutting. PARTIAL FULL90 No. Item Explanation Detail setup item

BM SENSOR - Specifies whether the BM sensor has been installed. Set "INSTALLED" only when the BM sensor has been installed. (This item is valid only for a device specified to have the BM sensor installed.) INSTALLED UNINSTALLED

CUT - Specifies the cut operation initiated by the BM sensor. This setting is effective only when "INSTALLED" has been set for BM SENSOR. (This item is valid only for a device specified to have the BM sensor installed.) ENABLE DISABLE 13 BUZZER - Specifies whether to sound the buzzer at error occurrence. The buzzer can be sounded by a command even if "DISABLE" is specified. (This item is valid only for a device specified to have a buzzer installed.) DISABLE ENABLE 14 RETURN TO UP - Returns to the selection mode for the setup group items.

15 RETURN TO SETUP MENU - Returns to the setup mode menu. -C-5.Sample Print With paper inserted in the printer, turn off the printer power switch once. If you turn on the switch again while holding down the FEED switch on the control panel, the data shown in Section C-1 will be printed. If you turn on the switch again and press the FEED switch briefly, the data shown below will be printed.

When "SAMPLE PRINT" is printed, press and hold down the FEED switch for one second or longer to place the printer in sample print mode. The printed pattern is as follows. a) Receipt pattern b) Coupon pattern c) Barcode pattern When the FEED switch is pressed short, the following pattern is printed. “Receipt” “Coupon” “Barcode” “Receipt”・・・・・・ When the FEED switch is pressed long (about one second), the same pattern is printed again. The printed pattern is changed by setup "Paper Width" setting. 83mm/53columns -> Pattern 80mm 80mm/48columns -> Pattern 80mm 80mm/42columns -> Pattern 80mm 60mm/36columns -> Pattern 58mm 58mm/35columns -> Pattern 58mm 58mm/32columns -> Pattern 58mm The sample print mode is ended by the printer power supply determination.

SET UP HEX DUMP TEST PRINT SELECTION ITEMPrinted result of sample printings “Receipt” pattern(80mm) “Coupon” pattern(80mm) 92“Barcode” pattern(80mm)

93“Barcode” “Receipt” pattern pattern (58mm) (58mm)

NFORMATIONS RELATIVES

1. Aspect et nom des composants····································································· 4

2. Adaptateur CA et rouleau de papier thermique ··············································· 6

2-1. Adaptateur CA ························································································· 6 2-2. Caractéristiques du papier (Papier thermique) ·················································· 6 2-3. Papier thermique recommandé····································································· 7

3. Préparations······························································································ 9

3-1. Branchement du câble d'interface ································································· 9 3-2. Branchement du câble d'ouverture du tiroir ····················································13 3-3. Branchement de l'adaptateur CA··································································14 3-4. Débranchement de l'adaptateur CA ······························································16 3-5. Mise sous tension ····················································································17 3-6. Installation du logiciel de l'imprimante···························································17

4. Insertion du papier pour l'impression···························································18

4-1. Remplacement du papier···········································································18

5. Tableau de commande ···············································································27

5-1. Tableau de commande··············································································27 5-2. Indications d'erreur··················································································27

6. Prévention et correction des bourrages papier···············································29

6-1. Prévention des bourrages papier··································································29 6-2. Correction d'un bourrage papier ··································································29

7. Dépannage·······························································································30

7-1. Problèmes et erreurs de mise sous tension ·····················································30 7-2. Problèmes au niveau de l'outil de coupe ························································30 7-3. Problèmes au niveau de l'impression·····························································31

8. Nettoyage courant·····················································································32

8-1. Nettoyage du support papier et du transport du papier······································32 8-2. Nettoyage du cylindre···············································································33 8-3. Nettoyage de la tête thermique ···································································36 8-4. Nettoyage de la lame de coupe et du cadre ····················································37

9. Remarques concernant l'utilisation······························································43

Annexe A : Caractéristiques············································································48 A-1. Caractéristiques générales ·········································································48 A-2. Caractéristiques de l'outil de coupe ······························································50 A-3. Caractéristiques de l'alimentation en papier····················································50 A-4. Caractéristiques de l'interface ·····································································50 A-5. Caractéristiques environnementales······························································51 A-6. Caractéristiques de fiabilité ········································································52 Annexe B : Interface ·····················································································53 B-1. Interface parallèle ···················································································53 B-2. Interface double ·····················································································55 B-3. Interface LAN·························································································56 B-4. Connecteur d'ouverture du tiroir··································································58 B-5. Caractéristiques d'alimentation····································································60 Annexe C : Modes spéciaux ············································································61 C-1. Essai d'impression ···················································································61 C-2. Vidage hexadécimal ·················································································62 C-3. Réglage de l'imprimante············································································63 C-4. Paramètres de réglage··············································································85 C-5. Exemple d'impression···············································································911. Aspect et nom des composants

Platen Roller to the cleaning position.

3. When cleaning is completed, set

Roll Paper, and close Cover

1. Open Cover, and remove Roll Paper.

2. Push FEED switch to move

Platen Roller to the cleaning position.

3. When cleaning is completed, set

Roll Paper, and close Cover

1. Nome e aspetto dei componenti ··································································· 4

2. Trasformatore CA e rotolo di carta termica····················································· 6

2-1. Trasformatore CA ····················································································· 6 2-2. Specifiche della carta (carta termica) ····························································· 6 2-3. Carta termica raccomandata········································································ 7

3. Operazioni preliminari················································································· 9

3-1. Collegamento del cavo di interfaccia ······························································ 9 3-2. Collegamento del cavo per l'apertura del cassetto ············································13 3-3. Collegamento del trasformatore CA ······························································14 3-4. Scollegamento del trasformatore CA ·····························································16 3-5. Accensione ····························································································17 3-6. Installazione del software della stampante······················································17

4. Inserimento della carta per la stampa ··························································18

4-1. Sostituzione della carta ·············································································18

5. Pannello di controllo··················································································27

5-1. Pannello di controllo·················································································27 5-2. Indicazioni di errore ·················································································27

6. Come evitare e rimuovere gli inceppamenti della carta ···································29

6-1. Come evitare gli inceppamenti della carta ······················································29 6-2. Rimozione di un inceppamento della carta······················································29

7. Risoluzione dei problemi ············································································30

7-1. Problemi ed errori all'accensione··································································30 7-2. Problemi relativi al taglio ···········································································30 7-3. Problemi relativi alla stampa·······································································31

8. Pulizia periodica························································································32

8-1. Pulizia del portarotolo e del meccanismo di trasporto della carta···························32 8-2. Pulizia del rullo di trascinamento··································································33 8-3. Pulizia della testina termica ········································································36 8-4. Pulizia della lama e della struttura della taglierina·············································37

9. Note sull'utilizzo ·······················································································43

Appendice A: Specifiche·················································································48 A-1. Specifiche generali···················································································48 A-2. Specifiche della taglierina ··········································································50 A-3. Specifiche dell'alimentazione della carta·························································50 A-4. Specifiche dell'interfaccia···········································································50 A-5. Specifiche ambientali················································································51 A-6. Specifiche di affidabilità·············································································52 Appendice B: Interfaccia················································································53 B-1. Interfaccia parallela ·················································································53 B-2. Doppia interfaccia····················································································55 B-3. Interfaccia LAN ·······················································································56 B-4. Connettore per l'apertura del cassetto···························································58 B-5. Specifiche dell'alimentazione·······································································60 Appendice C: Modi speciali ·············································································61 C-1. Stampa di prova······················································································61 C-2. Hex Dump (stampa esadecimale)·································································62 C-3. Configurazione della stampante···································································63 C-4. Voci di configurazione···············································································85 C-5. Stampa di prova······················································································914

Platen Roller to the cleaning position

3. When cleaning is completed, set

Roll Paper, and close Cover

2. Push FEED switch to move Cutter to

the cleaning position

3. When cleaning is completed, set Roll

Paper, and close Cover

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2. Netzteil und Thermopapier ·········································································· 6

2-1. Netzteil·································································································· 6 2-2. Papierspezifikationen (Thermopapier) ···························································· 6 2-3. Empfohlenes Thermopapier········································································· 7

3. Vorbereitungen·························································································· 9

3-1. Anschluss des Schnittstellenkabels ································································ 9 3-2. Anschluss des Kassenschubladenkabels ·························································13 3-3. Anschluss des Netzteils ·············································································14 3-4. Ausstecken des Netzteils ···········································································16 3-5. Einschalten····························································································17 3-6. Druckersoftware installieren ·······································································17

4. Papier zum Drucken einlegen······································································18

4-1. Austauschen des Papiers ···········································································18

5. Bedienfeld································································································27

5-1. Bedienfeld·····························································································27 5-2. Fehleranzeigen ·······················································································27

6. Vermeiden und Entfernen von Papierstaus····················································29

6-1. Vermeiden von Papierstaus ········································································29 6-2. Entfernen eines Papierstaus ·······································································29

7. Fehlerbehebung ························································································30

7-1. Probleme beim Einschalten und Fehler ··························································30 7-2. Probleme mit dem Messer ·········································································30 7-3. Probleme beim Drucken ············································································31

8. Regelmäßige Reinigung ·············································································32

8-1. Reinigung des Rollenhalters und der Papiertransportvorrichtung ··························32 8-2. Reinigung der Druckwalze ·········································································33 8-3. Reinigung des Thermodruckkopfes·······························································36 8-4. Reinigung der Klinge und des Gehäuses ························································37

9. Hinweise zur Verwendung ··········································································43

Anhang A: Technische Daten ··········································································48 A-1. Technische Daten – allgemein ····································································48 A-2. Technische Daten – Messer········································································50 A-3. Technische Daten – Papierzuführung····························································50 A-4. Technische Daten – Schnittstelle ·································································50 A-5. Technische Daten – Umgebungsbedingungen ·················································51 A-6. Technische Daten – Lebensdauer ································································52 Anhang B: Schnittstelle ·················································································53 B-1. Parallele Schnittstelle ···············································································53 B-2. Duale Schnittstelle···················································································55 B-3. LAN-Schnittstelle·····················································································56 B-4. Kassenschubladen-Anschlussbuchse ·····························································58 B-5. Daten der Stromversorgung ·······································································60 Anhang C: Spezialmodi ··················································································61 C-1. Probedruck····························································································61 C-2. Hex Dump·····························································································62 C-3. Einrichtung des Druckers···········································································63 C-4. Einrichtungsoptionen················································································85 C-5. Musterausdruck ······················································································914

2. Push FEED switch to move Cutter to

the cleaning position

3. When cleaning is completed, set Roll

2. Push FEED switch to move Cutter to

the cleaning position

3. When cleaning is completed, set Roll

Paper, and close Cover

ZERO ONE TWO THREE FOUR FIVE

1. Apariencia y nombre de los componentes ······················································ 4

2. Adaptador de CA y rollo de papel térmico······················································· 6

2-1. Adaptador de CA····················································································· 6 2-2. Especificaciones del papel (papel térmico)······················································ 6 2-3. Papel térmico recomendado ······································································· 7

3. Preparación······························································································· 9

3-1. Conexión del cable de interfaz ···································································· 9 3-2. Conexión del cable de expulsión del cajón·····················································13 3-3. Conexión del adaptador de CA···································································14 3-4. Desconexión del adaptador de CA·······························································16 3-5. Encendido ····························································································17 3-6. Instalación del software de la impresora·······················································17

4. Colocación del papel para imprimir ······························································18

4-1. Sustitución del papel ···············································································18

5. Panel de control ························································································27

5-1. Panel de control·····················································································27 5-2. Indicaciones de error···············································································27

6. Prevención y eliminación de atascos de papel················································29

6-1. Prevención de atascos de papel··································································29 6-2. Eliminación de atascos de papel ·································································29

7. Solución de problemas ···············································································30

7-1. Problemas y errores en el encendido ···························································30 7-2. Problemas de la cuchilla···········································································30 7-3. Problemas de impresión···········································································31

8. Limpieza periódica·····················································································32

8-1. Limpieza del soporte del papel y su recorrido·················································32 8-2. Limpieza del rodillo de la platina·································································33 8-3. Limpieza del cabezal térmico ·····································································36 8-4. Limpieza de la cuchilla y la guía ·································································37

9. Notas de uso·····························································································43

Apéndice A: Especificaciones ··········································································48 A-1. Especificaciones generales········································································48 A-2. Especificaciones de la cuchilla····································································50 A-3. Especificaciones de suministro del papel·······················································50 A-4. Especificaciones de la interfaz····································································50 A-5. Especificaciones medioambientales ·····························································51 A-6. Especificaciones de fiabilidad·····································································52 Apéndice B: Interfaz ·····················································································53 B-1. Interfaz paralela ····················································································53 B-2. Interfaz dual·························································································55 B-3. Interfaz LAN ·························································································56 B-4. Conector de expulsión del cajón·································································58 B-5. Especificaciones de la fuente de alimentación ················································60 Apéndice C: Modos especiales·········································································61 C-1. Prueba de impresión ···············································································61 C-2. Hex Dump (volcado hexadecimal)·······························································62 C-3. Configuración de la impresora ···································································63 C-4. Elementos de configuración ······································································85 C-5. Prueba de impresión ···············································································911. Apariencia y nombre de los componentes

1. Open Cover, and remove Roll Paper.

2. Push FEED switch to move

Platen Roller to the cleaning position.

3. When cleaning is completed, set

Roll Paper, and close Cover

1. Open Cover, and remove Roll Paper.

2. Push FEED switch to move Cutter to

the cleaning position.

3. When cleaning is co

mpleted, set Roll Paper, and close Cover

SETTING SAVE&END DEFAULT SET SETUP PRINT SETTING SELECTION ITEM

SETTING SAVE&END DEFAULT SET SETUP PRINT SETTING SELECTION ITEM

SAVE&END DEFAULT SET SETUP PRINT SETTIN

1. Aparência e nomes de componentes ····························································· 4

2. Adaptador de CA e papel de rolo térmico ······················································· 6

2-1. Adaptador CA·························································································· 6 2-2. Especificação de papel (papel térmico)··························································· 6 2-3. Papel térmico recomendado ········································································ 7

3. Preparações ······························································································ 9

3-1. Conexão de cabo de interface······································································ 9 3-2. Conectar o cabo kick de gaveta···································································13 3-3. Conectar o adaptador CA···········································································14 3-4. Desconectar o Adaptador CA ······································································16 3-5. Ligar ····································································································17 3-6. Instalar o software da impressora ································································17

4. Inserir papel para imprimir·········································································18

4-1. Trocar o papel ························································································18

5. Painel de controle······················································································27

5-1. Painel de controle····················································································27 5-2. Indicações de erro···················································································27

6. Evitar e eliminar obstruções de papel ···························································29

6-1. Evitar obstruções de papel ·········································································29 6-2. Eliminar uma obstrução de papel ·································································29

7. Solução de problemas ················································································30

7-1. Problemas ou erros de acionamento ·····························································30 7-2. Problemas relacionados a cortador ·······························································30 7-3. Problemas relacionados à impressão·····························································31

8. Limpeza regular ························································································32

8-1. Limpar o suporte de papel e o transporte de papel ···········································32 8-2. Limpar o cilindro de impressora···································································33 8-3. Limpeza da cabeça térmica ········································································36 8-4. Limpar a lâmina e a estrutura do cortador······················································37

9. Notas sobre uso ························································································43

Apêndice A: Especificações·············································································48 A-1. Especificações gerais················································································48 A-2. Especificações do cortador·········································································50 A-3. Especificações de alimentação de papel·························································50 A-4. Especificações de interface ········································································50 A-5. Especificações de ambiente········································································51 A-6. Especificações de confiabilidade ··································································52 Apêndice B: Interface····················································································53 B-1. Interface paralela ····················································································53 B-2. Interface dual·························································································55 B-3. Interface da LAN ·····················································································56 B-4. Conector kick da gaveta············································································58 B-5. Especificações de fonte de alimentação ·························································60 Apêndice C: Modos especiais ··········································································61 C-1. Impressão de teste ··················································································61 C-2. Dump HEX·····························································································62 C-3. Configurar a impressora ············································································63 C-4. Itens de configuração···············································································85 C-5. Impressão de amostra ··············································································911. Aparência e nomes de componentes

Platen Roller to the cleaning position

3. When cleaning is completed, set

2. Push FEED switch to move Cutter to

the cleaning position

3. When cleaning is completed, set Roll

Paper, and close Cover