C3W FHD - Surveillance Camera EZVIZ - Free user manual and instructions

USER MANUAL C3W FHD EZVIZ

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the ™ website (http://www.ezvizlife.com). Revision Record New release – January, 2019 Trademarks Acknowledgement ™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENTTHAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS. Regulatory Information FCC Information This Camera complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This Camera may not cause harmful interference, and (2) This Camera must accept any interference received, including interference that may cause undesired operation. Note: This product has been tested and found to comply with the limits for a Class B digital Camera, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body. This Camera complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this Camera may not cause interference, and (2) this Camera must accept any interference, including interference that may cause undesired operation of the Camera. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/ EU.2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: ww.recyclethis.info. 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis. info.

EC DECLARATION OF CONFORMITY

Create a user account. - Connect your mobile phone to Wi-Fi. - Download and install the EZVIZ app by searching “EZVIZ” in App Store and Google Play

- Launch the app and register an EZVIZ user account following the start-up wizard.

Add a camera to EZVIZ. - Log in the EZVIZ app. - On the Home screen, tap “+” on the upper-right corner to go to the scan QR code page.2 - Scan the QR code on the body of the camera. - Follow the EZVIZ app wizard to finish Wi-Fi configuration. You can also select wired connection. Step 1: connect the camera to the router with a network cable. Step 2: add the camera to EZVIZ app by scanning its QR code.

• Hold the RESET button for 5 seconds when camera is running if either adding cameras or Wi-Fi connection fails.

• If your product is 2.4GHz only, we kindly recommend you switch off router’s 5GHz rst to proceed adding process.3 Step 3 Camera Installation You can install the camera on the wall or ceiling. Make sure the wall is strong enough to withstand three times the weight of the camera.

Install the Camera - Place drill template onto the surface you have chosen to mount the camera. - (For cement wall/ceiling only) Drill screw holes according to the template, and insert three expansion screws. - Use three metal screws to fix the camera base according to the template. Mounting Template Expansion Screws Metal Screws

Adjust the Surveillance Angle - Loosen the adjusting screw. - Adjust the surveillance angle as your desired place. - Tighten the adjusting screw. Make sure the microSD card slot is facing downward.4 Adjusting Screw 0°-90° 0°-360° Appendix Box Content Internet Camera x1 Power Adapter x1 Mounting Template x1 Screw Kit x1 Waterproof Kit x1 Quick Start Guide x15 Basics MicroSD Card Slot RESET MIC Speaker LED Indicator Name Description MIC For audio in. Speaker For audio out. LED Indicator •Solid Red: Camera is starting up.

• Slow-Flashing Red: Wi-Fi connection has failed.

• Fast-Flashing Red: Device exception (e.g. MicroSD card error).

• Solid Blue: Video is being viewed or played back in EZVIZ App.

• Fast-Flashing Blue: Camera is ready for the Wi-Fi connection.

• Slow-Flashing Blue: Camera is running properly. MicroSD Card Slot MicroSD card not included in the Box Contents. Recommended compatibility: Class 10, Max.128GB. After inserting the microSD card, initialize it in the EZVIZ app, and then video files can be stored in the SD card. RESET Hold the RESET button for 5 seconds when the camera is running. The camera restarts, and resets all parameters to default. Power Input 1A 12V6 Troubleshooting Q: “The device is offline.” or “The device is not registered.” prompts when adding the camera by EZVIZ app. A: 1. Make sure the network, that the camera is connceted to, is normal and the DHCP of router is enabled.

2. Hold down the RESET button for 5 seconds to reset the parameters if you

manually changed the network parameters. Q: How to use the microSD card for local storage? A: 1. Make sure there is a microSD card inserted and the camera is added to your EZVIZ account. Log in the EZVIZ app and enter the “Device Details” interface, if the “Initialize Storage Card” button appears, you need to initialize the microSD card first.

2. The microSD card recording for the motion detection is enabled by default.

Q: The mobile phone cannot receive alarm prompts when the camera is online. A: 1. Make sure the EZVIZ app is running on your mobile phone and the Motion Detection Notification is enabled.

2. For Android system, make sure the app is running in background; and for iOS,

RESET (nollaus) -painiketta painettuna 5 sekuntia. K: Reaaliaikainen katselu tai toisto epäonnistui. V: Varmista, että verkkoyhteys on hyvä. Reaaliaikaisen videon katselu vaatii hyvän kaistanleveyden. Lataa video uudelleen tai vaihda verkkoa ja yritä uudelleen. K: Miten voin muodostaa Wi-Fi-yhteyden toiseen verkkoon? V: Nollaa ja käynnistä kamera uudelleen pitämällä RESET (nollaus) -painiketta painettuna 5 sekuntia ja muodosta Wi-Fi-yhteys uudelleen noin minuutin kuluttua. Katso lisätietoa osoitteesta www.ezvizlife.com.LIMITED WARRANTY Thank you for purchasing Hangzhou EZVIZ Software Co.,Ltd. (“EZVIZ”) products. This limited warranty (“warranty”) gives you, the original purchaser of the EZVIZ product, specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction. This warranty applies only to the original purchaser of the product. “Original purchaser” means any consumer having purchased the EZVIZ product from an authorized seller. The disclaimers, exclusions, and limitations of liability under this warranty will not apply to the extent prohibited by applicable law. No distributor, reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Your EZVIZ product is warranted for a period of two (2) years from the date of purchase against defects in materials and workmanship, or such longer period as may be required by law in the country or state where this product is sold, when used normally in accordance with user manual. You can request warranty service by contacting our Customer Service. For any defective EZVIZ products under warranty, EZVIZ will, at its option, (i) repair or replace your product free of charge; (ii) exchange your product with a functional equivalent product; or (iii) refund the original purchase price, provided you provide the original purchase receipt or copy, a brief explanation of the defect, and return the product in its original packaging. At EZVIZ’s sole discretion, repair or replacement may be made with a new or refurbished product or components. This warranty does not cover the shipping cost, insurance, or any other incidental charges incurred by you in returning the product. Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this warranty. Any product that has either been repaired or replaced under this warranty will be covered by the terms of this warranty for the longer of ninety (90) days from the date of delivery or the remaining original warranty period. This warranty does not apply and is void:

• If the warranty claim is made outside the warranty period or if the proof of purchase is not provided;

• For any malfunction, defect, or failure caused by or resulting from the evidence of impact; mishandling; tampering; use contrary to the applicable instruction manual; incorrect power line voltage; accident; loss; theft; fire; flood; or other Acts of God; shipping damage; or damage resulting from repairs performed by unauthorized personnel;

• For any consumable parts, such as batteries, where the malfunction is due to the normal aging of the product;

• Cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports;

• Any software, even if packaged or sold with EZVIZ hardware;

• For any other damages free from defects in material or workmanship;