C3T PoE - Surveillance Camera EZVIZ - Free user manual and instructions

USER MANUAL C3T PoE EZVIZ

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Quick Start Guide

COPYRIGHT ©2018 Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries. ALL RIGHTS RESERVED. About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the ezviz™ website (http://www.ezvizlife.com).

Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

Trademarks Acknowledgement

ezviz™, ™ and other Hikvision's trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED "AS IS", WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HIKVISION'S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE PURCHASE PRICE THE PRODUCT.

HIKVISION does not undertake any liability for personal injury or property damage, as the result of product interruption or service termination cause by: a) improper installation or usage other than as requested; b) the protection of national or public interests; c) Force Majeure; d) yourself or the third party, including not limitation, using any third party's products, software, applications, and among others.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

The purpose of the Products is to provide an adequate warning in the event of illegal encroachment in certain area; however, the proper installation of the Products will not eliminate, but only reduce, that accidents will not occur or that there will be no personal injury or property loss as a result. You are highly recommended to raise your vigilance and

strengthen the safety awareness in the daily life.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. YOU FUTHER AGREE THAT THIS PRODUCT IS ONLY FOR CIVIL USE, AND HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES, SUCH AS THIRD PARTY RIGHTS INFRINGEMENT, MEDICAL TREATMENT, SAFETY EQUIPMENT OR OTHER SITUATIONS WHERE THE PRODUCT FAILURE COULD LEAD TO DEATH OR PERSONAL INJURY, OR WEAPON OF MASS DESTRUCTION, CHEMINICAL AND BIOLOGICAL WEAPON, NUCLEAR EXPLOSION, AND ANY UNSAFE NUCLEAR ENERGY USES OR ANTI-HUMANITY USAGES. YOU SHOULD UNDERTAKE ALL RESPONSIBILITIES FOR LOSSES OR DAMAGES RESULTING FROM THE ABOVE USAGES WHATSOEVER.

IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATER PREVAILS.

Regulatory Information

FCC Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.

Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.

Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or

lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

Symbol of a trash bin with crossed lines indicating no waste or discharge, and a solid black rectangle below (no text or labels)

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.

EC DECLARATION OF CONFORMITY

Hereby, Hangzhou Hikvision Digital Technology Co., Ltd. declares that the radio equipment type [CS-CV310] is in compliance with Directive 2014/53/EU.

The full text of the EC DECLARATION OF CONFORMITY is available at the following web link:

http://www.ezvizlife.com/declaration-of-conformity.

Safety Instruction

Due to the product shape and dimension, the name and address of the importer/manufacturer are printed on the package.

For more information, please visit www.ezvizlife.com

Need help? Contact us:

Phone:

USA/CAN: [phone]

MX: [phone]

Email:

USA/CAN/MX: [e-mail]

Other countries: [e-mail]

SAVE THIS MANUAL FOR FUTURE REFERENCE

SAVE THIS MANUAL FOR FUTURE REFERENCE

SAVE THIS MANUAL FOR FUTURE REFERENCE

Box Content

Simple line drawing of a wine glass with a base and connector (no text or symbols)

Internet Camera x1 Power Adapter x1

Coiled cable with two connectors (no text or symbols visible)

Simple line drawing of a tray with three small objects and three spools, no text or symbols present.

Illustration of mechanical components including bearings and washers (no text or symbols)

Mounting Template x1 Screw Kit x1 Waterproof Kit x1 Quick Start Guide x1

Basics

Network Interface Power Interface Microphone

Operations

Step 1

Wiring

Option A. Connect the camera and PoE switch to power on the camera.

EN

PoE Switch

Option B. 1. Connect the camera and router with network cable.

1. Connect the camera and power socket to power on the camera.

graph LR
    A["Server"] --> B["Network Cable"]
    B --> C["Router"]
    B --> D["Power Adaptor"]
    D --> E["Power Socket"]

Step 2 Camera Setup

1 Create an user account.

• Connect your mobile phone to Wi-Fi.
• Download and install the EZVIZ app by searching "EZVIZ" in App Store and Google Play™.
• Launch the app and register an EZVIZ user account following the start-up wizard.

2 Add a camera to EZVIZ.

• Log in the EZVIZ app.
• On the Home page, tap “+” on the upper-right corner to go to the scan QR code page.

Home + Hi~ Click here to add your EZVIZ device(s).

- Scan the QR code on the body of the camera.

Diagram showing a hand holding a mobile phone connected to a device with a QR code and connector cables, illustrating a scanning or scanning process.

- Follow the pop-up wizard to finish camera setup.

Step 3

Camera Installation

You can install the camera on the wall or ceiling.

Make sure the wall is strong enough to withstand three times the weight of the camera.

1 Installing the Camera

• Place drill template onto the surface you have chosen to mount the camera.
• (For the cement wall/ceiling only) Drill screw holes according to the template, and insert three expansion screws.
• Use three metal screws to fix the camera base according to the template.

Mounting Template

Expansion Screws Metal Screws

2 Adjusting the Surveillance Angle

• Loosen the adjusting screw.
• Adjust the surveillance angle as your desired place.
• Tighten the adjusting screw.

Adjusting Screw

0^ - 90^

0^ - 360^

Simple line drawing of a wine glass with a base and connector (no text or symbols)

Coiled electrical cable with two connectors (no text or symbols visible)

Simple line drawing of a folded paper with three vertical strips (no text or symbols)

Technical illustration of mechanical components including bearings and washers (no text or symbols)

1 Conjunto impermeable

Home Hi~ Click here to add your EZVIZ device(s)

Diagram showing a hand holding a mobile phone scanning a QR code on a device, with an electrical connector connected to the right.

Simple line drawing of a wine glass with a base and connector (no text or symbols)

Coiled electrical cable with two connectors (no text or symbols visible)

Simple line drawing of a book with five books on top (no text or symbols)

Illustration of mechanical components including bearings and washers (no text or symbols)

Home + Hi- Click here to add your EZVIZ device(s).

Diagram showing a hand holding a smartphone scanning a QR code on a device, with an attached wiring diagram illustrating the connection.

Thank you for purchasing EZVIZ products. This limited warranty gives you, the original purchaser of the EZVIZ product, specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction. The disclaimers, exclusions, and limitations of liability under this limited warranty will not apply to the extent prohibited by applicable law. No distributor, reseller, agent, or employee is authorized to make any medication, extension, or addition to this limited warranty.

Your EZVIZ product is warranted for a period of one (1) year from the date of purchase against defects in materials and workmanship, or such longer period as may be required by law in the country or state where this product is sold, when used normally in accordance with EZVIZ's user manual.

You can request warranty service by calling us at 1-855-MYEZVIZ (693-9849) or email us at [e-mail].

For any defective EZVIZ products under warranty, EZVIZ, Inc. will, at its option, (i) repair or replace your product free of charge; (ii) exchange your product with a functional equivalent product; (iii) or refund the original purchase price, provided you provide the original purchase receipt or copy, brief explanation of the defect, and return the product in its original packaging. At EZVIZ's sole discretion, repair or replacement may be made with a new or refurbished product or components. This warranty does not cover the postal cost, insurance and any other incidental charges incurred by you in returning the product. Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this limited warranty. Any product that has either been repaired or replaced under this limited warranty will be covered by the terms of this limited warranty for the longer of ninety (90) days from the date of delivery or the remaining original warranty period.

This warranty does not apply and is void:

• If the warranty claim is made outside the warranty period or if the proof of purchase is not provided.
• For any malfunction, defect or failure caused by or resulting from the evidence of impact, mishandling, tampering, use contrary to the applicable instruction manual, incorrect power line voltage, accident, loss, theft, fire, flood or other Acts of God, shipping damage or damage resulting from repairs performed by unauthorized personnel.
• For any consumable parts, such as batteries, where the malfunction is due to the normal aging of the product.
• Cosmetic damage, including but not limited to scratches, dents and broken plastic on ports.
• Any software, even if packaged or sold with EZVIZ hardware.
• For any other damages free from defects in material or workmanship.
• Routine cleaning, normal cosmetic and mechanical wear and tear.

DISCLAIMER OF WARRANTIES

EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EZVIZ DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY, THE SECURITY OF THE PRODUCT, OR AVAILABILITY AND RELIABILITY OF PRODUCT INFORMATION OR DATA.

LIMITATION OF DAMAGES

IN NO EVENT WILL EZVIZ BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT, AND EZVIZ'S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

ALL PRODUCT INFORMATION AND DATA IS PROVIDED FOR YOUR CONVENIENCE, "AS IS", AND "AS AVAILABLE". EZVIZ DOES NOT REPRESENT, WARRANTY, OR GUARANTEE THAT PRODUCT INFORMATION AND DATA WILL BE AVAILABLE, ACCURATE, OR RELIABLE OR THAT PRODUCT INFORMATION AND DATA OR USE OF THE PRODUCT WILL PROVIDE SAFETY IN YOUR HOME. YOU USE ALL PRODUCT INFORMATION, DATA, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND EZVIZ DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, DATA, OR PRODUCT. PRODUCT INFORMATION AND DATA PROVIDED BY EZVIZ IS NOT INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE INFORMATION. FOR EXAMPLE, A NOTIFICATION PROVIDED THROUGH THE PRODUCT IS NOT INTENDED AS A SUBSTITUTE FOR AUDIBLE AND VISIBLE INDICATIONS IN THE HOME AND ON THE PRODUCT, NOR FOR A THIRD PARTY MONITORING SERVICE.

Please do not hesitate to contact your seller, or send e-mails to us [e-mail], with any questions.

COPYRIGHT ©2018 EZVIZ Inc. ALL RIGHTS RESERVED.

GARANTÍA LIMITADA

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