GAGGIA Cadorna Prestige RI9604 - Coffee machine

Cadorna Prestige RI9604 - Coffee machine GAGGIA - Free user manual and instructions

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USER MANUAL Cadorna Prestige RI9604 GAGGIA

natural_image Exterior view of a modern Gaggia Cadorina milk tea machine (no signage or text overlays)

ENGLISH

FRANÇAIS

GAGGIA CADORNA

PRESTIGE

RI9604 (SUP 049EU)

Operating instructions

Mode d'emploi

CE

Control panel / Bandeau de commande
GAGGIA Cadorna Prestige RI9604 - PRESTIGE - 1

flowchart
graph TD
    A["ESPRESSO"] --> B["COPFEE"]
    C["ON/OFF"] --> D["my favourites"]
    E["HOME"] --> F["clean/setting"]
    G["START/STOP"] --> H["34567"]
    I["1"] --> J["2"]
    K["01"] --> L["1"]
text_image Exploded view diagram of a microwave oven with numbered parts for identification

GAGGIA Cadorna Prestige RI9604 - PRESTIGE - 2

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text_image Technical diagram of a coffee maker with numbered parts and labeled parts in Chinese

First installation / Première installation

GAGGIA Cadorna Prestige RI9604 - First installation / Première installation - 1

text_image 03 ① ②

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text_image Welcome OK CHANGE HAPP LUNCH

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text_image LANGUAGE ENGLISH

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text_image LANGUAGE ITALIANO

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text_image 13 G WATER CIRCUIT to start press >> My Water 4200 Chancelling 5.00 100

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text_image 14 In the next steps we will set the correct water hardness level

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natural_image Illustration of two hands holding a ruler and a measuring rod (no text or symbols visible)

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text_image 1 sec.

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text_image 1 min.

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text_image 18 WATER HARDNESS 1

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text_image 19 WATER HARDNESS 2

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text_image Are you sure you want to select 2 zone red?

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English 6

Français 39

6 English

Table of Contents

Important safety information ____9

Machine Overview (Fig.2) 12

Control Panel and Display 13

Control panel overview (Fig. 1) 13
Multifunction buttons 13

First Installation 14

Manual rinse cycle 14
Measuring water hardness 15

INTENZA+ Water Filter 15

Installing the INTENZA+ water filter 16
Replacing the INTENZA+ water filter 16

Types of Beverage 17

Espresso tray 18

Brewing Coffee 18

Brewing coffee from whole coffee beans 18
Brewing coffee using pre-ground coffee 19

Dispensing Frothed Milk-based Coffee Beverages 19

Filling the milk carafe 19
Inserting the milk carafe 20
Removing the milk carafe 20
Dispensing frothed milk-based coffee beverages 21

Dispensing Hot Water 21

Beverage Customisation and Profile Creation 22

Customisation 22
Creating a profile 23

Coffee Grind Settings 24

Cleaning and Maintenance 25

Cleaning table 25

Cleaning the milk carafe 26

Cleaning the brew group 27

Lubricating the brew group 30

Descaling 31

Descaling procedure 31
What to do if the descaling process is interrupted 32

Various Settings 32

Language 32
Water filter 33
Timer stand-by 33
Water hardness 33
Measurement units 33
Beverages counter 33
Restore factory settings 33

Error Code Key 34

Troubleshooting 35

GAGGIA Accessories 37

Technical Specifications 38

GAGGIA Cadorna Prestige RI9604 - Table of Contents - 1

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

  1. Read all instructions.
  2. Do not touch hot surfaces. Use handles or knobs.
  3. To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid.
  4. Close supervision is necessary when the appliance is used by or near children.
  5. Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
  6. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment.
  7. The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.
  8. Do not use outdoors.
  9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
  10. Do not place on or near a hot gas or electric burner, or in a heated oven.
  11. Always attach plug to appliance first, then plug cord into wall outlet. To disconnect, turn any control to "off", then remove plug from wall outlet.
  12. Do not use appliance for other than intended use.
  13. Save these instructions.

SAVE THESE INSTRUCTIONS

8 English

CAUTION

This appliance is for household use only. Any servicing, other than cleaning and user maintenance, should be performed by an authorized service center. Do not immerse machine in water. To reduce the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the machine serviceable by the user. Repair should be done by authorized service personnel only.

  1. Check voltage to be sure that the voltage indicated on the nameplate corresponds with your voltage.
  2. Never use warm or hot water to fill the water tank. Use cold water only.
  3. Keep your hands and the cord away from hot parts of the appliance during operation.
  4. Never clean with scrubbing powders or harsh cleaners. Simply use a soft cloth dampened with water.
  5. For optimal taste of your coffee, use purified or bottled water. Periodic descaling is still recommended every 2-3 months.
  6. Do not use caramelized or flavored coffee beans.

INSTRUCTIONS FOR THE POWER SUPPLY CORD

A. A short power-supply cord (or detachable power-supply cord) is to be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.
B. Longer detachable power-supply cords or extension cords are available and may used if care is exercised in their use.
C. If a long detachable power-supply cord or extension cord is used,

  1. The marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance
  2. If the appliance is of the grounded type, the extension cord should be a grounding-type 3-wire cord, and
  3. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.

Important safety information

This machine is equipped with safety features. Nevertheless, read and follow the safety instructions carefully and only use the machine as described in these instructions, to avoid accidental injury or damage due to improper use of the machine. Keep this safety booklet for future reference.

Warning

General

  • Check if the voltage indicated on the machine corresponds to the local mains voltage before you connect the appliance.
  • Connect the machine to an earthed wall socket.
  • Do not let the power cord hang over the edge of a table or worktop and do not let it touch hot surfaces.
  • To avoid the danger of electric shock, never immerse the machine, mains plug or power cord in water or any other liquid.
  • Do not pour liquids on the power cord connector.
  • To avoid the danger of burns, keep body parts away from hot water jets produced by the machine.
  • Do not touch hot surfaces. Use handles and knobs.
  • Switch off the machine with the main switch located on the back (if present) and remove the mains plug from the wall socket:
    • If a malfunction occurs.
  • If you are not going to use the appliance for a long time.
    • Before you clean the machine.
  • Pull at the plug, not at the power cord.
  • Do not touch the mains plug with wet hands.
  • Do not use the machine if the mains plug, the power cord or the machine itself is damaged.
  • Do not make any modifications to the machine or its power cord.
  • Only have repairs carried out by a service center authorized by Gaggia to avoid a hazard.
  • The machine should not be used by children younger than 8 years old.
  • This machine can be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the machine in a safe way and if they understand the hazards involved.
  • Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.
  • Keep the machine and its cord out of the reach of children aged less than 8 years.
  • Children should be supervised to ensure that they do not play with the machine.
  • Never insert fingers or other objects into the coffee grinder.
  • Be careful when you dispense hot water.

GAGGIA Cadorna Prestige RI9604 - General - 1

GAGGIA Cadorna Prestige RI9604 - General - 2

English

Dispensing may be preceded by small jets of hot water. Wait until the end of the dispensing cycle before you remove the hot water dispensing spout.

Caution

General

  • This machine is intended for normal household use only. It is not intended for use in environments such as staff kitchens of shops, offices, farms or other work environments.
  • Always put the machine on a flat and stable surface. Keep it in upright position, also during transport.
  • Do not place the machine on a hotplate or directly next to a hot oven, heater or similar source of heat.
  • Only put roasted coffee beans in the bean hopper. Putting ground coffee, instant coffee, raw coffee beans or any other substance in the coffee bean hopper may cause damage to the machine.
  • Let the machine cool down before you insert or remove any parts. The heating surfaces may retain residual heat after use.
  • Never fill the water tank with warm, hot or sparkling water, as this may cause damage to the water tank and the machine.
  • Never use souring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the machine. Simply use a soft cloth dampened with water.
  • Descale your machine regularly. The machine indicates when descaling is needed. Not doing this will make your appliance stop working properly. In this case repair is not covered by your warranty.
  • Do not keep the machine at temperatures below 0^ C/32°F. Water left in the heating system may freeze and cause damage.
  • Do not leave water in the water tank when you are not going to use the machine for a long period of time. The water can become contaminated. Use fresh water every time you use the machine.
  • Never use any accessories or parts from other manufacturers or that Gaggia does not specifically recommend. If you use such accessories or parts, your warranty becomes invalid.
  • Regular cleaning and maintenance prolongs the lifetime of your machine and ensures optimum quality and taste of your coffee.
  • The machine is exposed continuously to moisture, coffee and scale. Therefore it is very important to regularly clean and maintain the machine as described in the user manual and shown on the website. If you do not perform these cleaning and maintenance procedures, your machine eventually may stop working. In this case repair is not covered by warranty.
  • Do not clean the brew group in the dishwasher and do not use washing-up liquid or a cleaning agent to clean it. This may cause the brew group to malfunction and may have a negative effect on the coffee taste.
  • Do not dry the brew group with a cloth to prevent fibers from collecting inside the brew group.
  • Never drink the solution dispensed during the descaling process.

English

  • Only put preground coffee into the preground coffee compartment. Other substances and objects may cause severe damage to the machine. In this case, repair is not covered by your warranty.
  • The machine shall not be placed in a cabinet when in use.

Machines with milk carafe

Warning

- To avoid the danger of burns, be aware that dispensing may be preceded by jets of milk and steam. Wait until the end of the cycle before you remove the milk carafe.

Caution

  • Make sure that the milk carafe is installed and the milk dispensing spout is open before you select a milk-based coffee beverage or milk froth.
  • Do not put any other liquids in the milk jug/carafe than water (for cleaning) or milk.
  • Do not clean the milk carafe in the dishwasher.

Electromagnetic fields (EMF)

This machine complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Recycling

  • This symbol means that this product shall not be disposed of with normal household waste (2012/19/EU).
  • Follow your country's rules for the separate collection of electrical and electronic products. Correct disposal helps prevent negative consequences for the environment and human health.

Warranty and support

For service or support, contact your local dealer or an authorized service center.

Contact details are included in the warranty booklet supplied separately or visit www.gaggia.com or www.gaggia.it.

GAGGIA Cadorna Prestige RI9604 - Warranty and support - 1

GAGGIA Cadorna Prestige RI9604 - Warranty and support - 2

12 English

Congratulations on purchasing the Gaggia Cadorna Prestige!

This easy-to-use machine guarantees excellent coffee drinks, every day. With its intuitive interface, you can choose from among 14 beverages, customise them and save them to the 4 available profiles, where they can be instantly brought up whenever you want.

Before being packed, each of our high-quality machines undergoes rigorous testing in our laboratories to ensure it works perfectly. Because real coffee is used during testing, some residue may remain. This does not compromise the integrity of the product: it is a brand new machine.

Please read the whole manual carefully before you install, use or clean your machine. Before using it for the first time, please read carefully the safety manual provided separately and store it for future use.

Machine Overview (Fig.2)

1 Coffee bean container lid 13 Espresso tray
2 Coffee bean container 14 Power cord
3 Power cord socket 15 Lubricant
4 Water tank 16 Pre-ground coffee measuring scoop
5 Pre-ground coffee compartment 17 Water hardness tester
6 Coffee grinder adjustment knob 18 Service door
7 Control panel 19 Coffee residues drawer
8 Adjustable coffee dispensing spout 20 Brew group
9 Coffee pucks container 21 Drip tray release buttons
10 Drip tray 22 Milk carafe
11 Drip tray grid 23 Water dispensing spout
12 "Full drip tray" indicator

GAGGIA Cadorna Prestige RI9604 - Machine Overview (Fig.2) - 1

GAGGIA Cadorna Prestige RI9604 - Machine Overview (Fig.2) - 2

English

Control Panel and Display

This coffee machine features an easy-to-use, intuitive display. Please see below for an in-depth explanation of each button.

Control panel overview (fig. 1)

1/2 MULTIFUNCTION buttonsSelects the function shown on the display.
3ON/OFF buttonTo switch the machine on or off.
4MY FAVOURITES buttonOpens the personal profiles menu.
5HOME buttonOpens the beverage menu.
6CLEAN/SETTING buttonOpens the cleaning and settings menu.
7START/STOP buttonStarts/stops the dispensing of the selected beverage, or starts/stops the procedure indicated on the display.

Note: the MY FAVOURITES♡, HOME 🔒, CLEAN/SETTING 🔊️ buttons are also ESC buttons. You can exit any screen shown on the display at any time by pressing one of these buttons, which will then bring you back to their initial menu.

Multifunction buttons

Use the multifunction buttons at the sides of the display to select the feature or beverage indicated on the screen.

Note: To make the reading of this manual easier, <> means <>.

GAGGIA Cadorna Prestige RI9604 - Multifunction buttons - 1

text_image BEEF/FAIR DORI 聚餐分享 COFFICE NO. LITTLE BEACHS

14 English

GAGGIA Cadorna Prestige RI9604 - English - 1

text_image 150 mm 6 inches 150 mm 6 inches 150 mm 6 inches 150 mm 6 inches 150 mm 6 inches

First Installation

Before using the machine, it is essential to follow a few simple steps, clearly described in the explanatory drawings found in the quick guide at the beginning of this instruction manual.

Note: To make the best-tasting coffee, you should brew 5 coffees initially to allow the machine to complete its self-adjustment.

Manual rinse cycle

When first installing the machine or after a long period of its inactivity, it is necessary to prime the water circuit through the manual rinse cycle.

GAGGIA Cadorna Prestige RI9604 - Manual rinse cycle - 1

text_image FRONTAGE FAIRSE CACTO COALY CABBAGE LABORATION

1 Place a container under the coffee dispensing spout, browse through the pages and select "ESPRESSO LUNGO".

GAGGIA Cadorna Prestige RI9604 - Manual rinse cycle - 2

text_image Screenshot of a coffee machine interface with control panel and hand cursor pointing to button

2 Press the "button without adding pre-ground coffee.

GAGGIA Cadorna Prestige RI9604 - Manual rinse cycle - 3

text_image Screenshot of a software interface with labeled buttons and a hand pointing to a button, showing icons for home, home, car, and phone.

3 Press the START/STOP ▷□ button to start dispensing, the machine will dispense hot water.

GAGGIA Cadorna Prestige RI9604 - Manual rinse cycle - 4

text_image Diagram of a device with labeled components, showing control panel and mechanical parts with numbered annotations.

4 Empty the container and make sure the water dispensing spout is installed.

5 Place the container under the water dispensing spout and select the "HOT WATER" beverage.

6 Press the START/STOP ▷□ button to commence dispensing.

7 Empty the container and repeat steps 6 to 7, until the water tank is empty.

8 At the end of this operation, fill the water tank again up to the MAX level. The machine is now ready for use.

English

Measuring water hardness

You'll need to set the water hardness when you install your machine.

Take the water hardness measuring strip that you find in the box and follow the steps shown on the display during installation. To adjust the water hardness setting later, press the CLEAN/SETTING 🎨 button, select " SETTINGS ", and then " WATER HARDNESS "

from the settings menu.

GAGGIA Cadorna Prestige RI9604 - Measuring water hardness - 1

text_image 1 sec.

1 Immerse the water hardness measuring strip in a glass of water for 1 second. Remove the strip from the water and wait 1 minute.
2 Note how many squares turn red.
3 Use the green "√" and "^" buttons to select the water hardness according to the table below. Confirm the setting by pressing "√".

Small red squaresValue to set Water hardness INTENZA+
1 very soft water A
2 soft water A
3 hard water B
4 very hard water C

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GAGGIA Cadorna Prestige RI9604 - Measuring water hardness - 3

GAGGIA Cadorna Prestige RI9604 - Measuring water hardness - 4

natural_image 3D line drawing of a mechanical component with a flanged top and rounded base (no text or symbols)

INTENZA+ Water Filter

We recommend using the INTENZA+ water filter to limit the formation of limescale. This ensures the machine will last longer and the aroma of your coffee will be better.

Water is an essential element in brewing coffee: it is therefore extremely important to ensure it is always filtered adequately.

The INTENZA+ water filter prevents the formation of mineral deposits, improving the quality of the water.

16

English

Installing the INTENZA+ water filter

Remove the small white filter from the water tank and store it in a dry place.

GAGGIA Cadorna Prestige RI9604 - Installing the INTENZA+ water filter - 1

natural_image Illustration of a hand holding a pen above a glass with a circular object underneath (no text or symbols)

Immerse the INTENZA+ water filter vertically (with the opening pointing up) in cold water and gently press its sides to let any air bubbles out.

GAGGIA Cadorna Prestige RI9604 - Installing the INTENZA+ water filter - 2

natural_image Line drawing of hands holding a mechanical component with a labeled circular part (no text or symbols)

Remove the INTENZA+ water filter from the water. Set the machine according to the detected water hardness (see the "Measuring water hardness" chapter) and the letters found on the filter base:

A = soft water - 1 or 2 small squares

B = hard water (standard) - 3 small squares

C = very hard water - 4 small squares

Place the INTENZA+ filter in the water tank, ensuring it is correctly in place. Refill the water tank and place it in its compartment.

Follow the instructions shown on the display to activate the filter.

Note: you can pause the filter activation procedure by pressing the START/STOP ▷□ button. To resume the procedure, press the START/STOP ▷□ button again.

GAGGIA Cadorna Prestige RI9604 - Installing the INTENZA+ water filter - 3

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GAGGIA Cadorna Prestige RI9604 - Installing the INTENZA+ water filter - 5

text_image Filter expired, replace or disable it

Replacing the INTENZA+ water filter

When the INTENZA+ water filter runs out, the display will show a warning message.

GAGGIA Cadorna Prestige RI9604 - Replacing the INTENZA+ water filter - 1

text_image WATER FILTER REPLACE

1 Replace or disable by pressing the CLEAN/SETTING 🎨 button, and then the "SETTINGS" button.

2 Select the "WATER FILTER" button.

3 Select "REPLACE" to change the filter or "DISABLE" if you do not intend to use the filter. Confirm with the "button."

Follow the instructions shown on the display to activate the filter correctly.

Note: If you do not want to replace the filter, select "DISABLE" to disable it.

Types of Beverage

Beverage name Description

Ristretto A ristretto, served in a small cup, is an espresso whose brewing time is shorter than a regular espresso. As such, a ristretto is a shorter shot and lower in caffeine.
Espresso The espresso is known around the globe as true "Italian coffee". Served in a small cup, its unmistakable characteristics are a full and intense aroma and a top layer of compact, natural crema. It is the result of the hot-water pressurised extraction process invented by Achille Gaggia in 1938.
Espresso lungo An espresso lungo is an espresso shot with a longer extraction time. It is more diluted, with a different aromatic intensity and a higher caffeine content. It is served in a medium-sized cup.
Coffee Coffee is a beverage prepared with a greater quantity of water than an espresso shot. It has a lighter aroma and is served in a medium-large cup.
Americano An Americano is a long, less intense coffee drink prepared by combining hot water and espresso.
Cappuccino The cappuccino is an Italian classic, among the most loved in the world. It is prepared with espresso, milk and a milk froth, which must be no less than 1 cm thick. It is served in a large cup.
XL Cappuccino An XL cappuccino is a cappuccino prepared with a greater quantity of espresso and milk.
Cortado The cortado is an Argentinian beverage, consisting of an espresso shot with a small quantity of milk. It is usually served in a small glass and is popular in Spain, Portugal, and Latin America.
Flat white A flat white is a beverage of Australian origin which has a strong, dominant coffee flavour. It is composed of a double espresso and milk, topped with a light layer of velvety foam.
Café au lait A café au lait is a beverage composed of equal parts coffee and milk. This can even be enriched by a thin layer of milk froth. It is served in a large cup.
Latte macchiato A latte macchiato is prepared with hot milk, one part milk froth and a small quantity of espresso. It is served in a tall, transparent glass to allow the separation of the three different layers to be seen.
XL latte macchiato An XL latte macchiato is a latte macchiato prepared with a greater quantity of milk. It is served in a tall, transparent glass.
Frothed milk Frothed milk is used to make cappuccinos, latte macchiatos and several other beverages. The result is a compact, homogeneous layer of milk froth.
Hot waterHot water can be used to prepare hot teas, infusions and instant beverages.

18

English

GAGGIA Cadorna Prestige RI9604 - English - 1

natural_image Line drawing of a mechanical device with a handle and base plate (no text or symbols)

Espresso tray

This machine was designed to guarantee flawless results, from a traditional espresso to a number of different beverages. If you wish to try a traditional Italian espresso, with a delicious layer of natural crema on the surface, we recommend using the "Espresso Tray", which has been specifically designed for and integrated into the machine. This tray makes it possible to use traditional espresso cups, ensuring the perfect height from the spout for compact, homogeneous crema and dispensation without messy splashes.

Brewing coffee

Brewing coffee from whole coffee beans

Warning: always use whole coffee beans when making espresso. Do not put any pre-ground, unroasted, freeze-dried or instant coffee in the coffee bean container, as they may damage the machine.

Tip: Preheat the cups with hot water to enjoy a hotter coffee.

GAGGIA Cadorna Prestige RI9604 - Brewing coffee from whole coffee beans - 1

GAGGIA Cadorna Prestige RI9604 - Brewing coffee from whole coffee beans - 2

natural_image Line drawing of a coffee machine with a cup on the tray (no text or symbols)

1 Remove the espresso tray, place an espresso cup beneath the coffee dispensing spout, raising or lowering it according to the size of the cup being used. Press the HOME button to bring up the beverage menu.

GAGGIA Cadorna Prestige RI9604 - Brewing coffee from whole coffee beans - 3

text_image BEEF/SSC COFFEE CAPS/SSC LIFE/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC/SSC → ←

2 Browse the various pages to find and select the desired beverage.

GAGGIA Cadorna Prestige RI9604 - Brewing coffee from whole coffee beans - 4

text_image ON OK LIFT 100% EXP2350

3 Once the beverage is selected, it is possible to prepare two cups at the same time using the "button, except the "AMERICANO".

GAGGIA Cadorna Prestige RI9604 - Brewing coffee from whole coffee beans - 5

text_image Screenshot of a software interface with labeled buttons and icons, showing a cursor clicking a button.

4 Finally, press the START/STOP ▷□ button to begin dispensing the coffee.

Note: you can interrupt the brewing at any time by pressing the START/STOP ▷□ button.

If you wish to customise the settings of a specific beverage, please refer to the "Beverage customisation" chapter.

GAGGIA Cadorna Prestige RI9604 - Brewing coffee from whole coffee beans - 6

English

Brewing coffee using pre-ground coffee

Use the measuring scoop provided to insert the correct dose in the pre-ground coffee compartment.

GAGGIA Cadorna Prestige RI9604 - Brewing coffee using pre-ground coffee - 1

natural_image Line drawing of a hand using a hammer to press or brush over a kitchen appliance (no text or symbols)

1 Lift the lid of the pre-ground coffee compartment and add one level measuring scoop of pre-ground coffee.

Warning: do not insert anything other than pre-ground coffee in the pre-ground coffee compartment, for not damage the machine.

2 Place a cup under the coffee dispensing spout and select the desired beverage.

GAGGIA Cadorna Prestige RI9604 - Brewing coffee using pre-ground coffee - 2

text_image C B SP-ESC

3 Press the "button.

Note: the "pre-ground coffee" function cannot dispense two cups of coffee at the same time, and it disables the aroma setting, both of which are possible with coffee beans only.

Note: this function is not available for FLAT WHITE

4 Press the START/STOP ▷□ button to start dispensing the coffee.

If you wish to customise the settings of a specific beverage, please refer to the "Beverage customisation" chapter.

Note: you can interrupt the brewing at any time by pressing the START/STOP ▷□ button.

Preparation of frothed-milk based coffee beverages

Filling the milk carafe

Note: Before using the milk carafe, clean it thoroughly as described under the "Cleaning the milk carafe" chapter.

The milk carafe can be filled before or during use.

1 Lift the lid like in the figure (milk carafe).

GAGGIA Cadorna Prestige RI9604 - Preparation of frothed-milk based coffee beverages - 1

natural_image Diagram of a mechanical device with an upward arrow indicating motion or force (no text or symbols present)

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GAGGIA Cadorna Prestige RI9604 - English - 1

natural_image Illustration of a blender with liquid and a container, no text or symbols present

2 Pour the milk into the carafe. The milk level must be between the minimum (MIN) and the maximum (MAX) notches on the carafe. Replace the lid.

GAGGIA Cadorna Prestige RI9604 - English - 2

text_image Diagram of a device control panel with labeled buttons and ports, showing two numbered components.

Inserting the milk carafe

Remove the water dispensing spout (if installed):

1 Press the two side buttons to unlock the dispensing spout (1) and lift it slightly. Pull the water dispensing spout to remove it (2).

GAGGIA Cadorna Prestige RI9604 - Inserting the milk carafe - 1

natural_image Diagram of a mechanical device with a magnified inset showing a circular component (no text or symbols)

2 Position the milk carafe's dispensing spout in the "l" position.

GAGGIA Cadorna Prestige RI9604 - Inserting the milk carafe - 2

natural_image Diagram of a vacuum cleaner operating a rotary fan mechanism (no text or symbols visible)

3 Tilt it slightly and slide it completely into the machine's guides until it hooks onto the drip tray.

Note: do not force the carafe while inserting it.

Removing the milk carafe

Rotate the carafe upwards until it is naturally released from the insert in the drip tray. Then remove it.

English

Dispensing frothed milk-based coffee beverages

Tip: Preheat the cups with hot water to enjoy a hotter beverage.

Tip: use cold milk (at a temperature of around 5 °C) with a protein content of at least 3% to ensure optimum results for the froth. You can use either whole milk or semi-skimmed milk. You can also use skimmed milk, soy milk or lactose-free milk.

GAGGIA Cadorna Prestige RI9604 - Dispensing frothed milk-based coffee beverages - 1

natural_image Line drawing of a coffee maker with a glass cup and handle (no text or symbols)

GAGGIA Cadorna Prestige RI9604 - Dispensing frothed milk-based coffee beverages - 2

text_image START QUICK MILK CLEAN? 3.05 ml to start press ♥ downward Home downward downward downward

1 Press the HOME 🔒 button and choose the desired beverage from the menu.
- Press the button for the beverage desired and place a suitable cup or glass beneath the coffee dispensing spout and the carafe dispensing spout.
- Press the START/STOP ▷□ button to start brewing the selected beverage.

2 The machine will dispense a predefined amount of frothed milk into the cup or glass. The coffee or the frothed milk may be dispensed first, depending on the beverage selected.

If you wish to customise the beverage before dispensing, refer to the "Beverage customisation" chapter.

3 After dispensing your frothed milk-based coffee beverages, it is best to complete the quick cleaning procedure of the carafe within 10 seconds. However, the procedure can also be carried out at a later time by opening the cleaning menu via the CLEAN/SETTING button. Follow the instructions shown on the display. The cleaning procedure can be carried out with milk in the carafe.

Note: We recommend cleaning the machine via the quick clean procedure at least once a day.

Press the START/STOP ▷□ button to confirm, or " ➕to carry out the procedure at a later time.

Dispensing Hot Water

Warning: when the machine starts preparing hot water, the hot water dispensing spout may spray steam and hot water. Wait until the end of the preparation before removing the hot water dispensing spout.

GAGGIA Cadorna Prestige RI9604 - Dispensing Hot Water - 1

natural_image Diagram of a device with a control panel and cable connector (no text or symbols)

1 Insert the hot water dispensing spout.

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GAGGIA Cadorna Prestige RI9604 - English - 1

text_image EXPRESSO COFFEE CAPP COLDING LATTE MUSHATE

GAGGIA Cadorna Prestige RI9604 - English - 2

text_image CABBEGUER LINGO AMERICADO CATE GLATY DOUBA COLOR

2 Press the HOME button and browse the various screens using the green " & and " and select "HOT WATER".

Warning: only select "HOT WATER" from the HOME screen when the hot water dispensing spout is installed.

3 Press the "HOT WATER" button. Finally, press the START/STOP ▷□ button to commence dispensing.

Note: you can interrupt the brewing at any time by pressing the START/STOP ▷□ button.

If you wish to customise the volume of water before you begin, please refer to the "Beverage customisation" chapter.

Beverage Customisation and Profile Creation

This machine makes it possible to modify the settings of a beverage according to your preferences and save it to one of four available profiles.

GAGGIA Cadorna Prestige RI9604 - Beverage Customisation and Profile Creation - 1

Customisation

1 Press the HOME button.
2 Select your beverage.
3 All the settings that can be adjusted and/or selected are displayed on the screen. Based on the type of beverage, you can adjust and/or select:

  • the amount of coffee and milk;
  • the temperature of the coffee;
  • the dispensing of two cups at the same time;
  • the use of pre-ground coffee;
  • the intensity of the aroma (only when using coffee beans);

4 Once the "COFFEE" "OF MILK" button has been pressed, use

the green " + and " " buttons to select the desired amount.

Press "√" to confirm and return to the previous screen, where the new quantity will be displayed.

5 Press the "TEMP "Button several times to adjust the temperature of the beverage from among the following options:

  • low;
  • medium;
  • high;

GAGGIA Cadorna Prestige RI9604 - Customisation - 1

text_image COFFEE 30 ml TEMP medium ESPRESSO

GAGGIA Cadorna Prestige RI9604 - Customisation - 2

text_image ESPRESSO COFFEE 30 ml

GAGGIA Cadorna Prestige RI9604 - Customisation - 3

text_image ORFE 3.0 TWP 4.0 ESPN ESPRESSO

GAGGIA Cadorna Prestige RI9604 - Customisation - 4

English

GAGGIA Cadorna Prestige RI9604 - English - 1

text_image OFF Size BAR Weight 100 gm TOMATO

GAGGIA Cadorna Prestige RI9604 - English - 2

text_image Screenshot of a coffee machine interface with control buttons and a hand gesture pointing to the button.

GAGGIA Cadorna Prestige RI9604 - English - 3

text_image 1 2 3 4 5

GAGGIA Cadorna Prestige RI9604 - English - 4

text_image YUM X: 10 TAF MAYA EPUESTO OK/OK my fanout HOLD downstart

6 Press " 🔍 " to prepare two cups, or " 🔍 " to prepare a single cup. The picture of the beverage in the centre of the display will indicate the number of cups selected.

Note: this function is not available for beverages with milk, AMERICANO and HOT WATER.

7 Press the "💡" button to activate the use of pre-ground coffee.

Note: this function only allows the dispensing of one coffee at a time.

8 To adjust the aroma intensity, press "###". Each time you press the button, the aroma intensity changes by one degree. The display shows the chosen intensity.

1 Very light
2 Light
3 Normal
4 Strong
5 Very strong

Note: this function is not available for pre-ground coffee.

9 Once the drink has been customised, you can save it in a specific profile by pressing the "button.
10 Choose the profile where you wish to save the beverage from the 4 available.

Creating a profile

There are two ways to create a profile:

- Using the HOME button, as described in the "Beverage customisation" chapter, points 9 and 10;

- Using the MY FAVOURITES ♥ button, as follows:

GAGGIA Cadorna Prestige RI9604 - Creating a profile - 1

text_image CHOOSE YOUR PROFILE

GAGGIA Cadorna Prestige RI9604 - Creating a profile - 2

text_image ADD PRINT

1 Press the MY FAVOURITES ♥ button.

2 Select your preferred profile colour.

3 Press the "ADD DRINK" button.

4 The beverage screens will be displayed. Select the beverage that you want to save to your profile and customise it by following steps 3 to 8 in the "Beverage customisation" chapter.

GAGGIA Cadorna Prestige RI9604 - Creating a profile - 3

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GAGGIA Cadorna Prestige RI9604 - English - 1

text_image START 30 min TIME 30 min POTATO

GAGGIA Cadorna Prestige RI9604 - English - 2

text_image EXPRESS: ADD DRINK

GAGGIA Cadorna Prestige RI9604 - English - 3

text_image CHOOSE YOUR PROFILE

GAGGIA Cadorna Prestige RI9604 - English - 4

natural_image Pure electrical circuit lines without any symbols

5 Press "to save the customised beverage to your profile. At this point, you can dispense the beverage or exit the menu by pressing one of the ESC buttons (HOME ⏻, MY FAVOURITES ♥, CLEAN/SETTING 🔊).

The saved beverage is now present in the list of your preferences and marked with a small heart in the same colour as the selected profile.

Note: Once used, the "profile icon will change colour.

6 The beverage saved in the profile can be modified using the "EDIT" button, or deleted using the "DELETE" button.

Note: It is not possible to save the beverage from the HOME menu via the MY FAVOURITES ♥ button. Instead, use the "♥ button, otherwise you will lose the settings you have just applied.

Coffee Grind Settings

You can adjust the grind setting using the grinder adjustment knob on the coffee bean container. The ceramic coffee grinder guarantees perfect, even grinding for the preparation of every cup of coffee. The aroma is thus preserved, ensuring the perfect flavour every time.

Note: you can only adjust the grind setting while the machine is grinding the coffee beans. The difference in flavour will be noticeable after 2-3 cups of coffee have been brewed.

Warning: to avoid damaging the coffee grinder, do not rotate the grinder adjustment knob more than one notch at a time.

1 Place a cup under the coffee dispensing spout.
2 Remove the lid of the coffee bean container.
3 Prepare an espresso as described in the "Brewing coffee from coffee beans" chapter.
4 While the machine is grinding the coffee, place the end of the handle of the pre-ground coffee measuring scoop on the coffee grinder adjustment knob, located in the coffee bean container. Use the handle of the measuring scoop to press and rotate the knob to the left or right, one notch at a time.

GAGGIA Cadorna Prestige RI9604 - Coffee Grind Settings - 1

text_image Diagram showing a hand using a screwdriver to press small components into a device, with a circular dial labeled '10' visible.

English

5 You can select from 10 grinding settings, from fine to course. The smaller the notch, the stronger and richer the coffee.

Note:

  • Coarse grind: lighter taste, for dark roasted coffee blends (5-10);
  • Fine grind: stronger taste, for light roasted coffee blends (1-5);

Cleaning and Maintenance

Regular cleaning and maintenance keep the machine in perfect condition and ensure perfect coffee flavour, a constant coffee flow and excellent milk froth. Please refer to the following table to know when and how to clean the removable parts of the machine. For more detailed information, please read the relevant chapters.

Cleaning table
Part description When to clean How to clean the cycle

Milk carafe After use After preparing a milk-based beverage, start the "QUICK CLEAN" process as indicated on the machine.
Daily Clean the milk container and the milk suction tube as described in the "Cleaning the milk carafe under running water" chapter, following the first 4 points and point 11.
Weekly Disassemble the milk carafe and clean all its parts under running water.
Monthly Start the "DEEP CLEANING" process as indicated on the machine. For this cleaning cycle, use the Philips "Milk circuit cleaner" to clean the milk circuits.
Brew group Weekly Remove the brew group and clean it under running water.
Depending on usage See the "Cleaning and lubricating the brew group" chapter.
Monthly Clean the brew group with the Gaggia coffee oil remover to remove any oily coffee residue
Drip tray full When the red indicator emerges from the grid of the drip trayEmpty the drip tray and clean it under running water.
Coffee pucks containerWhenever the machine requires it Empty the coffee pucks container and clean it under running water. Ensure that the machine is switched on during this procedure, or the coffee pucks container will not reset.

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Part description When to clean How to clean the cycle

Water tank Weekly Clean it under running water.

Pre-ground coffee compartment/coffee outlet duct

Weekly Clean the upper part using the handle of a spoon, as shown below.

GAGGIA Cadorna Prestige RI9604 - Part description When to clean How to clean the cycle - 1

natural_image Illustration of a spoon interacting with a mechanical component, no text or symbols present

Espresso tray Depending on usage Remove the espresso tray and clean it with

running water. It can also be washed in the upper tray of a dishwasher.

GAGGIA Cadorna Prestige RI9604 - Part description When to clean How to clean the cycle - 2

natural_image Line drawing of a mechanical device with a slide and handle (no text or symbols)

Cleaning the milk carafe

Milk carafe cleaning programmes

The machine has two programmes for cleaning the milk carafe: quick clean and deep clean. Both programmes can be selected using the CLEAN/SETTING button then pressing the "CLEAN" button.

Quick clean is also proposed after dispensing a milk-based beverage. For both programmes, follow the instructions shown on the display.

- Quick clean programme

The quick clean programme includes the cleaning of the milk dispensing spout. The cleaning procedure can be carried out with milk in the carafe.

- Deep clean programme for the carafe

The deep clean programme for the carafe includes the careful cleaning of the whole milk circuit using the Philips "Milk circuit cleaner" product.

English

Accurate cleaning of the milk carafe under running water

To carefully clean the milk carafe, you must disassemble it completely and wash it under running water, following these steps:

1 Press the release buttons to remove the lid (fig. 23).
2 Rotate the milk carafe's dispensing spout to the "●" position (fig. 24).
3 Lift the milk dispensing spout from the lid (fig. 25).
4 Remove the milk suction tube (fig. 26).
5 Press the button indicated by an arrow to unblock the cover of the milk dispensing spout (fig. 27).
6 To remove the cover, press lightly on the sides of the dispenser and pull the cover upwards to remove it from the dispenser (fig. 28).
7 Remove the ring from the milk carafe dispenser (fig. 29).
8 Pull the milk froth unit upwards (fig. 30).
9 Pull the support away from the milk froth unit (fig. 31).
10 Pull the support outwards and separate it from the remaining part (fig. 32).
11 Clean all parts with warm water.
12 Reassemble all the parts in the reverse order.

Cleaning the brew group

Warning: do not wash the brew group in the dishwasher and do not use dish-washing detergents, since they may cause the malfunctioning of the brew group and alter the coffee flavour.

Removing the brew group

1 Turn off the machine and disconnect the power cord.
2 Remove the coffee pucks container and open the service door.
3 Remove the coffee residues drawer.

GAGGIA Cadorna Prestige RI9604 - Removing the brew group - 1

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

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GAGGIA Cadorna Prestige RI9604 - English - 1

text_image Technical diagram showing mechanical assembly with labeled parts and a magnified inset highlighting component ①

4 Press the PUSH lever (1) and pull the handle of the brew group (2) to remove it from the machine.

GAGGIA Cadorna Prestige RI9604 - English - 2

natural_image Line drawing of a hand inserting a component into a computer case (no text or symbols)

Cleaning the brew group under running water

1 Clean the coffee outlet duct thoroughly with a spoon handle or with another round-tipped kitchen utensil.

GAGGIA Cadorna Prestige RI9604 - Cleaning the brew group under running water - 1

natural_image Mechanical assembly diagram showing a piston pouring liquid into a housing (no text or labels)

2 Thoroughly rinse the brew group using lukewarm water. Carefully wash the upper filter.
3 Let the brew group air dry.

Note: to avoid the build-up of fibres in its interior, do not dry the brew group with cloth.

GAGGIA Cadorna Prestige RI9604 - Cleaning the brew group under running water - 2

GAGGIA Cadorna Prestige RI9604 - Cleaning the brew group under running water - 3

Cleaning the brew group with coffee cleaning tablets -

Warning: use only Gaggia tablets for removing oily coffee residue.

1 Place a container under the coffee dispensing spout.
2 Press the CLEAN/SETTING 🎨 button and select the "CLEAN" button shown on the display.
3 Select "BREW GROUP CLEANING" and press the START/STOP ▷□ button to launch the cleaning procedure.
4 Follow the instructions shown on the display to correctly clean the brew group.
5 The procedure will take approximately 5 minutes. The START/STOP ▷□ button can be used to suspend and then resume the procedure.

GAGGIA Cadorna Prestige RI9604 - Cleaning the brew group with coffee cleaning tablets - - 1

text_image CLICK INLET CLEAR BEET INLET CLEAR DECIDUAL BEETING GROUP SCREEN

English

Reinserting the brew group

1 Before reinserting the brew group into the machine, ensure that the two yellow reference indicators on the side coincide. If this is not the case, perform the following step:

GAGGIA Cadorna Prestige RI9604 - Reinserting the brew group - 1

natural_image Technical diagram of a mechanical component with a highlighted circular feature (no text or symbols)

Make sure that the lever is in contact with the base of the brew group.

GAGGIA Cadorna Prestige RI9604 - Reinserting the brew group - 2

natural_image Technical line drawing of a mechanical component with no visible text or symbols

2 Make sure that the yellow locking hook of the brew group is in the right position.

GAGGIA Cadorna Prestige RI9604 - Reinserting the brew group - 3

natural_image Technical diagram of a mechanical assembly with a checkmark indicating a detail (no text or symbols present)

To correctly position the hook, push it upwards to the highest possible position.

GAGGIA Cadorna Prestige RI9604 - Reinserting the brew group - 4

natural_image Diagram of a mechanical component with a cross mark indicating a specific part (no text or symbols present)

If the hook is still in the lower position, this means it has not been correctly positioned.

3 Reinsert the brew group in the machine along the side guides until it locks in the right position with a click.

Warning: do not press the PUSH lever.

4 Close the service door.

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English

Lubricating the brew group

In order to ensure the perfect performance of the machine, it is necessary to lubricate the brew group. Refer to the following table for the frequency of lubrication.

Frequency of useNumber of beverages prepared dailyFrequency of lubrication
Low 1-5 Every 4 months
Regular 6-10 Every 2 months
High >10 Every month

GAGGIA Cadorna Prestige RI9604 - Lubricating the brew group - 1

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols

1 Turn off the appliance and disconnect the power cord.
2 Remove the brew group and rinse it using lukewarm water (see the "Cleaning the brew group under running water" chapter).
3 Apply a thin layer of the lubricant provided around the inserting pin on the lower part of the brew group.

GAGGIA Cadorna Prestige RI9604 - Lubricating the brew group - 2

natural_image Technical line drawing of a mechanical assembly with a tool inserted (no text or symbols)

4 Apply a thin layer of lubricant to the guides, on both sides (see figure).
5 Reinsert the brew group (see the "Reinserting the brew group" chapter).

GAGGIA Cadorna Prestige RI9604 - Lubricating the brew group - 3

natural_image Technical line drawing of a mechanical assembly with a tool inserted into a housing (no text or symbols visible)

Note: you can use the lubricant tube multiple times.

English

Descaling

Descaling procedure

Descaling needs to be carried out when the machine signals it.

Use only the Gaggia descaling solution designed to guarantee the machine's excellent performance. The use of other products could damage the machine and leave residue in the water. Failure to descale the machine will void the warranty.

GAGGIA Cadorna Prestige RI9604 - Descaling procedure - 1

text_image GAGGIA Decane Chemical Chemical Structure Methanol (200g) Bromine (100g) Bromine (50g) Bromine (20g) Bromine (10g) Bromine (5g) Bromine (2g) Bromine (1g) Bromine (0.5g) Bromine (0.2g) Bromine (0.1g) Bromine (0.05g) Bromine (0.02g) Bromine (0.01g)

GAGGIA Cadorna Prestige RI9604 - Descaling procedure - 2

text_image ON/OFF/0.5V OFF/OFF/0.5V OFF/OFF/0.5V

1 Press the CLEAN/SETTING 🎨 button and select the "CLEAN" button shown on the display.

- Press the "DESCALING" button, then press the START/STOP ▷□ button.

2 Remove the drip tray and the coffee pucks container, empty them, and insert them in the machine again.

3 Remove the water tank and empty it. Remove the INTENZA+ filter, if present.

4 Empty the entire bottle of Gaggia descaling solution into the water tank and fill the tank with water up to the CALC CLEAN notch. Reinsert it in the machine.

GAGGIA Cadorna Prestige RI9604 - Descaling procedure - 3

GAGGIA Cadorna Prestige RI9604 - Descaling procedure - 4

text_image CALC CLEAN

5 Fill the milk carafe halfway with water and insert it in the machine.

6 Follow the instructions shown on the display to launch the descaling procedure. This procedure lasts approximately 25 minutes and consists of a descaling cycle and a rinse cycle, carried out with dispensing at regular intervals.

7 Once the descaling cycle is complete, rinse the water tank, carafe and water circuit, following the instructions shown on the display.

8 Replace the INTENZA+ filter into the water tank.

Note: it is possible to pause and resume the procedure at any time by pressing the START/STOP ▷□ button.

Warning: when the descaling procedure is active, the brew group cannot be removed. Wait for the descaling process to end, then remove the brew group.

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What to do if the descaling process is interrupted

You can exit the descaling procedure by pressing the ON/OFF button on the control panel. If the descaling procedure is interrupted before its completion, proceed as follows:

1 Empty the water tank and wash it thoroughly.
2 Fill the water tank with fresh water up to the CALC CLEAN notch and switch the machine on again. The machine will warm up and perform an automatic rinse cycle.
3 Before preparing any beverage, perform a manual rinsing cycle as described in the specific chapter.

Note: if the procedure has not been completed, it will be necessary to carry out another descaling procedure as soon as possible.

Various Settings

By pressing the CLEAN/SETTING 🔊 button and selecting " SETTINGS " on the display, it is possible to reset or modify several machine parameters including:

  • Language
  • Water filter
  • Timer stand-by
  • Water hardness
  • Measurement units
  • Beverage counter
  • Restore factory settings

Language

When the language setting icon is selected, the list of available languages will be displayed.

Languages available

ITALIAN DUTCH HUNGARIAN
ENGLISH DANISH BULGARIAN
GERMAN GREEK CZECH
FRENCH POLISH SLOVAK
SPANISH RUSSIAN LITHUANIAN
PORTUGUESE ROMANIAN

English

Water filter

When "WATER FILTER" is selected, follow the instructions on the display and those described under the "Installing the INTENZA+ water filter" and "Replacing the INTENZA+ water filter" chapters.

GAGGIA Cadorna Prestige RI9604 - Water filter - 1

text_image User interface screenshot showing navigation buttons and a hand cursor icon pointing to a button

Timer stand-by

When "TIMER STAND-BY" is selected, the timer can be set to:

  • 15 min
    -30min
  • 60 min
  • 180 min

GAGGIA Cadorna Prestige RI9604 - Timer stand-by - 1

text_image TIME STATION LABEL

Water hardness

With "WATER HARDNESS" selected, follow the instructions on the display and those described under the "Measuring water hardness" chapter.

GAGGIA Cadorna Prestige RI9604 - Water hardness - 1

Measurement units

By selecting " MEASUREMENT UNITS":

it is possible to set the measurement units to "ml" or "oz".

GAGGIA Cadorna Prestige RI9604 - Measurement units - 1

text_image LANGUAGE SUPPORTS TICKERS ENTER UNIT

Beverage counter

It is possible to display the number of cups of each beverage that have been dispensed since the first operation of the machine. These numbers cannot be reset.

Restore factory settings

It is possible to restore the machine to the default factory settings. The machine will require a secondary confirmation before proceeding. All the parameters will be reset except those relating to the profiles (MY FAVOURITES♥) and the beverage counter.

34 English

GAGGIA Cadorna Prestige RI9604 - English - 1

natural_image Simple white double-ended wrench icon on dark background (no text or symbols)

Error Code Key

The list below reports the error codes that the display can show, their meanings and how to solve the problem. If the indicated solutions are ineffective (the display keeps showing the error code icon and the machine does not function correctly), or if further error codes are displayed, please contact an authorised service centre or a distributor center or yur local vendor.

The contact info is listed on www.gaggia.com and www.gaggia.it.

Error code Problem Cause Possible solution

01 The coffee grinder is clogged.The coffee outlet duct is clogged.Remove the power cord and remove the brew group. Clean the coffee outlet duct thoroughly using a spoon handle. Switch the appliance on again.
03 - 04 A problem occurred in the brew group.The brew group is dirty or not well lubricated.Switch off the machine using the power button. Remove the brew group and clean it thoroughly. (Refer to the "Cleaning the Brew Group" chapter)
The brew group is not positioned correctly.Switch off the machine using the power button. Remove the brew group and reinsert it. Ensure that the brew group is in the correct position before inserting it. Refer to the "Reinserting the brew group" chapter.
05 A problem occurred in the water circuit.There is air in the water circuit.Remove and reinsert the tank in the machine a couple of times. Make sure you insert the tank correctly in the machine. Check that the water tank seat is clean.
If you use an "INTENZA+" filter: pull out the filter from the water tank and shake it to remove all air from the filter. Then reinsert the "INTENZA+" filter into the water tank.
14 The machine is overheated.There may be multiple causes.Switch off the machine and switch it on again after 30 minutes. Perform this operation 2 or 3 times.

Troubleshooting

This chapter summarises the most common problems you may encounter while using the machine. If you are unable to resolve the problem using the information given below, visit the FAQ sections on www.gaggia.com or www.gaggia.it or contact the Customer Service Centre in your country.

Problem Cause Solution

The machine does not switch on.The machine is not connected. Check that the power cord has been inserted correctly.
The drip tray fills quickly.This is normal. The machine uses water to rinse the internal circuit and the brew group. Part of the water flows through the internal system directly into the drip tray.Empty the drip tray when the red indicator emerges from the grid of the drip tray.Tip: Place a cup under the dispensing spout to gather the rinse water.
The display continuously shows the "coffee pucks container full" icon.The coffee pucks container has been emptied when the machine was off.Always empty the coffee pucks container when the machine is on. If you empty the coffee pucks container when the machine is off, the coffee cycle counter does not reset. In this case, the display shows the icon even if the container is not full.
The coffee pucks container has been put back too quickly.Always wait about 5 seconds when you replace the coffee pucks container. This way, the counter will reset to zero.
The machine says to empty the coffee pucks container even if the container is not full.The machine has not reset the counter last time the coffee pucks container has been emptied.Always wait about 5 seconds when you replace the coffee pucks container. This way, the coffee grounds counter will reset to zero.
Always empty the coffee pucks container when the machine is on. If you empty the coffee pucks container when the machine is off, the coffee cycle counter does not reset.
Impossible to remove the brew group.The brew group is not in the correct position.Close the service door. Switch the machine off and then back on. Wait for the display to show the ready message, then remove the brew group.
The coffee pucks container has not been removed.Remove the coffee pucks container before removing the brew group.

English

Problem Cause Solution

The brew group cannot be inserted.The brew group is not in the correct position.The brew group has not been positioned correctly before being placed back. Ensure that the lever is in contact with the base of the brew group and that the hook of the brew group is in its correct position. See the "Reinserting the brew group" chapter.
To reset the machine: put the coffee pucks container back in place. Do not insert the brew group. Close the service door with the coffee pucks container inserted, then unplug and plug in the power cord. Then try to reinsert the brew group and switch on the machine.
The espresso does not have enough crema or it is watery.The coffee grinder is set to a coarse grinding.Adjust the coffee grinder to a finer setting.
The machine is performingthe self-adjustment.Dispense several cups of coffee so that the machine regulates itself automatically.
The coffee outlet duct is clogged. Clean the coffee outlet duct with a spoon as described in the "Cleaning the brew group under running water" chapter.
The coffee dispensed is not hot enough.The set temperature is too low. Check the menu settings.Set the menu temperature to "MAX".
The machine grinds the coffee beans, but the coffee is not dispensed.The coffee grinder is set to a too fine grinding.Adjust the coffee grinder to a coarser setting.
The coffee dispensing spout is blocked.Dispense a long coffee from pre-ground coffee but without actually adding pre-ground coffee.
The nozzles of the coffee dispensing spout are blocked.Clean the nozzles of the coffee dispensing spout with a small bottlebrush.
Coffee is dispensed slowly or by drips.The coffee grinder is set to a too fine grinding.Adjust the coffee grinder to a coarser setting.
The nozzles of the coffee dispensing spout are blocked.Clean the nozzles of the coffee dispensing spout with a small bottlebrush.
The machine circuit is clogged by limescale.Descale the machine.
The milk does not froth. The milk dispensing spout is dirty or the carafe has not been inserted correctly, or the milk carafe has not been assembled with all its parts.Clean the carafe according to the "Accurate cleaning of the milk carafe under running water" chapter and ensure that it is positioned and inserted correctly.
Ensure that all components have beencorrectly assembled.
The type of milk used is not suitable for foaming.The amount and the quality of froth vary depending on the type of milk.

English

Problem Cause Solution

The "INTENZA+" filter cannot be inserted.Remove the air from the filter. Let the air bubbles flow out of the filter.
The tank still contains some water. Empty the water tank before installing the filter.
The rubber seal is not inserted on the "INTENZA+" filter.Check the packaging and insert the seal on the "INTENZA+" filter.
There is some water under the machine.The drip tray is too full and has spilled over.Empty the drip tray when red indicator emerges from the grid of the drip tray. Always empty the drip tray before starting the descaling procedure.

GAGGIA Accessories

Coffee and accessories are available through authorised centres (Italy), or distributors in your country.

GAGGIA Cadorna Prestige RI9604 - GAGGIA Accessories - 1

text_image GAGGIA Chemical Solvent Methanol Methanol (with Methyl group) Methanol (with Methyl group) Methanol (with Methyl group) Methanol (with Methyl group) Methanol (with Methyl group) Methanol (with Methyl group) Methanol (with Methyl group) Methanol (with Methyl group)

Descaling product

GAGGIA Cadorna Prestige RI9604 - GAGGIA Accessories - 2

text_image Intenza CAVON

INTENZA+ water filter Coffee oil remover Milk circuit cleaner
GAGGIA Cadorna Prestige RI9604 - GAGGIA Accessories - 3

text_image GAGGIA Complete Collection and the following: Cleaning product: Cyclohexene Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtures Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mixtions Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mico Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed mica Packed moca Packed moca Packed moca Packed moca Packed moca Packed moca Packed moca Packed moca Packed moca Packed moca Packed moca Packed moca Packed moca Packed moca Packed moca Packed moca

GAGGIA Cadorna Prestige RI9604 - GAGGIA Accessories - 4

text_image A person who is doing it in the U.S. is doing so much and you are doing so much in the U.S. this is doing so much and you are doing so much in the U.S. this is doing so much and you are doing so much in the U.S. this is doing so much and you are doing so much in the U.S. this is doing so much and you are doing so much in the U.S. this is doing so much and you are doing so much in the U.S. this is doing so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do such and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much and you are doing not yet to do so much

(Philips)

GAGGIA Cadorna Prestige RI9604 - GAGGIA Accessories - 5

text_image GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ FAPRESSO TOMI AFRICA GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ GAGGIA ALANZ

Range of coffee available in beans and pre-ground: 100% Arabica / Intense / Decaffeinated

English

Technical Specifications

Nominal voltage - Power rating - Power supplySee data plate on the inside of the service door
Housing material Thermoplastic type
Dimensions 221 x 340 x 430 mm
Weight 7.5 kg
Power cord length 1200 mm
Control panel Front panel
Cup size Up to 150 mm
Water tank 1.8 litres - Removable type
Coffee bean container capacity 250 g
Coffee pucks container capacity 10
Pump pressure 15 bar
Boiler Stainless steel boiler
Safety devices Thermal Fuse

Table des matières

text_image 100% 150%
text_image User interface screenshot showing keyboard shortcuts with icons and a finger pointing to the button
text_image Diagram of a device with labeled ports and numbered components, likely for assembly or control instructions.
natural_image 3D rendered mechanical component with a flanged top and tapered base (no text or symbols)
natural_image Illustration of a hand pouring liquid into a glass (no text or symbols)
natural_image Line drawing of hands holding a mechanical component (no text or symbols)
text_image WATER FILTER REPLACE

Types de boisson

Nom de la boisson Description

natural_image Line drawing of a device with a tray and handle, no text or symbols present

Espresso tray

natural_image Line drawing of a coffee machine with a cup on the tray (no text or symbols)
text_image User interface screenshot showing navigation buttons with icons and a hand pointing to the button
natural_image Line drawing of a hand using a tool to brush or brush over a kitchen appliance (no text or symbols)
natural_image Diagram of a mechanical device with an upward arrow indicating motion or force (no text or symbols present)

54 Français

GAGGIA Cadorna Prestige RI9604 - Français - 1

natural_image Illustration of a container with liquid and a lid pouring liquid into it (no text or symbols)
text_image Diagram of a device with labeled parts, showing numbered components and directional arrows indicating movement or assembly.
natural_image Diagram of a mechanical component with an inset showing a close-up view of a circular feature (no text or symbols present)
natural_image Line drawing of a blender with a handle and lid, no text or symbols present
natural_image Line drawing of a coffee maker with a cup and handle (no text or symbols)
text_image START QUICK MILK CLEAN? 900 gm to start press START STOP

56

Français

natural_image Diagram of a door lock mechanism with a hand inserting a button (no text or symbols)
text_image COFFEE 30 ml TEMP medium ESPRESSO

GAGGIA Cadorna Prestige RI9604 - Français - 1

text_image ESPRESSO COFFEE 30 ml

GAGGIA Cadorna Prestige RI9604 - Français - 2

text_image Hand interacting with a coffee machine interface showing menu options and control buttons

GAGGIA Cadorna Prestige RI9604 - Français - 3

text_image OK OK TAP EPSUSD EXPRESS

GAGGIA Cadorna Prestige RI9604 - Français - 4

text_image 0.15 0.25 0.35 0.45 0.55 0.65 0.75 0.85 0.95 1.05 1.15 1.25 1.35 1.45 1.55 1.65 1.75 1.85 1.95 2.05 2.15 2.25 2.35 2.45 2.55 2.65 2.75 2.85 2.95 3.05 3.15 3.25 3.35 3.45 3.55 3.65 3.75 3.85 3.95 4.05 4.15 4.25 4.35 4.45 4.55 4.65 4.75 4.85 4.95 5.05 5.15 5.25 5.35 5.45 5.55 5.65 5.75 5.85 5.95 6.05 6.15 6.25 6.35 6.45 6.55 6.65 6.75 6.85 6.95 7.05 7.15 7.25 7.35 7.45 7.55 7.65 7.75 7.85 7.95 8.05 8.15 8.25 8.35 8.45 8.55 8.65 8.75 8.85 8.95 9.05 9.15 9.25 9.35 9.45 9.55 9.65 9.75 9.85 9.95 10.05
text_image 200 3.4 50 90.0 PAPAYA OK/OKT my feedback HUNT down/cash
text_image CHOOSE YOUR PROFILE
text_image CHOOSE YOUR PROFILE

GAGGIA Cadorna Prestige RI9604 - Français - 5

text_image EXIT EXIT
text_image Diagram showing a hand using a screwdriver to press or install a component, with a circular dial labeled '10' and a numbered arrow pointing to the component.
natural_image Illustration of a spoon pressing into a container with an inset diagram showing a mechanical component (no text or symbols)
natural_image Line drawing of a device interior with a tray and handle, no text or symbols present
natural_image Mechanical assembly diagram showing a component being inserted into a housing (no text or symbols visible)

Français

GAGGIA Cadorna Prestige RI9604 - Français - 1

text_image Technical diagram showing mechanical assembly with labeled parts and a magnified inset highlighting component ①
natural_image Line drawing of a hand inserting a component into a device (no text or symbols)
natural_image Technical line drawing of a mechanical component with a piping bag pouring liquid into a housing (no text or symbols)
text_image GAGGIA CSF/Prox Group Product: 100 gm MΩ: 2500 Coating Product 100 gm AflaRafrika Product: 100 gm Prestige in support 40 gm Product name in Deutsche 100 gm Product name in Corning 100 gm Product name in Germany 100 gm Product name in Denmark 100 gm
text_image Screenshot of a software interface with icons and dropdown menus, likely from an older software tool or application.

64 Français

GAGGIA Cadorna Prestige RI9604 - Français - 1

natural_image Technical diagram of a mechanical component with a highlighted circular detail (no text or symbols)
natural_image Technical line drawing of a mechanical component with no visible text or symbols
natural_image Technical diagram of a mechanical assembly with a checkmark indicating a detail (no text or symbols present)
natural_image Diagram of a mechanical component with a cross mark indicating a dislocation or failure (no text or symbols present)
natural_image Technical line drawing of a mechanical assembly with no visible text or symbols
natural_image Technical line drawing of a mechanical assembly with a tool inserted (no text or symbols)

GAGGIA Cadorna Prestige RI9604 - Français - 2

natural_image Technical line drawing of a mechanical assembly with no visible text or symbols
text_image ON ON BLACK CLEAN DEEP MULK CLEAN TYPICALS TYPICALS
text_image CALC CLEAN
text_image LANGUAGE MINTS FINGER INPUTS INPUTS INPUTS INPUTS
text_image LANGUAGE WRITE INPUTS USSUE NAME PNETTER 退出
natural_image Simple white wrench icon on dark background, no text or symbols present
text_image GAGGIA Chemical Solvent Molecule: 100 mg/100g solution Molecule name: 100 mg/100g solution Molecule type: 100 mg/100g solution Molecule size: 500 gm Molecule mass: 200 gm Molecule product: 500 gm Molecule type: 100 gm Molecule size: 500 gm Molecule mass: 200 gm Molecule product: 500 gm

Détartrant

GAGGIA Cadorna Prestige RI9604 - Français - 3

text_image Intenza CALCER
text_image GAGGIA COCONERY CHEMISTRY Chemical formulas and Chemical products Clearing product 100 gm/ton Alkaline solution Product of 2-chloro-4-chloro-4-chloro-4-chloro- Product of 2-chloro-4-chloro-4-chloro- Product of 2-chloro-4-chloro-4-chloro- Product of 2-chloro-4-chloro-4-chloro- Product of 2-chloro-4-chloro-4-chloro- Product of 2-chloro-4-chloro-4-chloro- Product of 2-chloro-4-chloro-6-chloro-6-chloro- Product of 2-chloro-4-chloro-6-chloro- Product of 2-chloro-4-chloro-6-chloro- Product of 2-chloro-4-chloro-6-chloro- Product of 2-chloro-4-chloro-6-chloro- Product of 2-chloro-4-chloro-6-chloro- Product of 2-chloro-4-chloro-6-chloro- Production method: Product of 2-chloro-4-chloro-4-chloro-4-chloro- Product of 2-chloro-4-chloro-6-chloro- Product of 2-chloro-4-chloro-6-chloro- Product of 2-chloro-4-chloro-6-chloro- Product of 2-chloro-4-chloro-6-chloro- Product of 2-chloro-4-chloro-6-chloro- Product of 2-chioro-4-chloro-6-chloro- Product of 2-chioro-4-chloro-6-chloro- Product of 2-chioro-4-chloro-6-chloro- Product of 2-chioro-4-chloro-6-chloro- Product of 2-chioro-4-chloro-6-chloro- Product of 2-chioro-4-chloro-6-chioro- Product of 2-chioro-4-chloro-6-chioro- Product of 2-chioro-4-chloro-6-chioro- Product of 2-chioro-4-chloro-6-chioro- Product of 2-chioro-4-chloro-6-chioro- Product of 2-chioro-4-chloro-6-chioro- Product of 2-chioro Product of 2-chioro Product of 2-chioro Product of 2-chioro Product of 2-chioro Product of 2-chioro Product of 2-chioro Product of 2-chioro Product of 2-chioro Product of 2-chioro Product of 2-chioro Product of 2-chioro Product of 2-chioro Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ton Product of 300 gm/ten Product of 300 gm/ten Product of 300 gm/ten Product of 300 gm/ten Product of 300 gm/ten Product of 300 gm/ten Product of 300 gm/ten Product of 300 gm/ten Product of 300 gm/ten Product of 300 gm/ten Product of 300 gm/Ten Product of 300 gm/Ten Product of 300 gm/Ten Product of 300 gm/Ten Product of 300 gm/Ten Product of 300 gm/Ten Product of 300 gm/Ten Product of 300 gm/Ten Product of 300 gm/Ten Product of 300 gm/Ten Product of 300 gm/Octen Product of 300 gm/Octen Product of 300 gm/Octen Product of 300 gm/Octen Product of 300 gm/Octen Product of 300 gm/Octen Product of 300 gm/Octen Product of 300 gm/Octen Product of 300 gm/Octen Product of 300 gm/Octen

dégraissage

GAGGIA Cadorna Prestige RI9604 - Français - 4

text_image Warning sign with red diamond and exclamation mark, indicating a hazard warning about safety or risk.

Milk circuit cleaner (Philips)

GAGGIA Cadorna Prestige RI9604 - Français - 5

text_image GAGGIA MILKAND ESPRISSO TOMATO GAGGIA MILKAND ESPRISSO TOMATO GAGGIA MILKAND ESPRISSO TOMATO GAGGIA MILKAND ESPRISSO TOMATO GAGGIA MILKAND ESPRISSO TOMATO

GAGGIA S.p.A. reserves the right to make any necessary modification.

Sede Legale/Registered Office

Piazza A. Diaz, 1

20123 Milano - Italia

Capitale Sociale Euro 104.000 i.v.

REA MI1387376 - R.I. Cod.Fisc. 02069680367

Part. IVA : IT-13054780153

www.gaggia.it

www.gaggia.com

GAGGIA

MILANO

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Product information

Brand : GAGGIA

Model : Cadorna Prestige RI9604

Category : Coffee machine