Magenta Prestige RI8702 - Coffee machine GAGGIA - Free user manual and instructions

Product type	Automatic coffee machine with grinder
Brand	Gaggia
Model	Magenta Prestige RI8702
Dimensions (L x D x H)	224 x 357 x 435 mm
Weight	7.7 kg
Power supply	220-240 V, 50/60 Hz, 1450 W
Pump pressure	15 bars
Water tank capacity	1.8 L
Bean hopper capacity	250 g
Grounds container capacity	15 doses
Boiler type	Stainless steel
Beverage types	12 drinks: Ristretto, Espresso, Lungo, Coffee, Americano, Cappuccino, Latte Macchiato, Café au lait, Cortado, Flat White, Steamed milk, Hot water
Milk frothing system	Automatic milk carafe (Capp in Cup)
Adjustable dispensing spout	Yes, height-adjustable
Espresso tray	Yes
Beverage customization	Coffee/milk amount, temperature, intensity (5 levels), grind (5 levels)
Pre-ground coffee function	Yes
Water filter	INTENZA+ (optional)
Display	Digital with multi-function buttons
Cleaning and maintenance	Quick and deep cleaning of milk circuit, automatic descaling, cleaning of brewing group
Safety	Automatic shut-off, overheating protection, child safety (not specified, but standard)
Body material	Thermoplastic
Included accessories	Milk carafe, hot water spout, water hardness tester, coffee scoop, lubricant
Repairability	Spare parts available (brewing group, etc.)
Warranty	2 years (standard)

Frequently Asked Questions - Magenta Prestige RI8702 GAGGIA

How to descale the Gaggia Magenta Prestige machine?

Use only the Gaggia descaling solution. Press the CLEAN/SET button, select 'CLEANING', then 'DESCALING'. Follow the on-screen instructions: empty the water tank, remove the INTENZA+ filter, pour the descaler up to the CALC CLEAN level, place a 1.5 L container under the spouts, and start the cycle (approx. 25 min). Never drink the dispensed solution.

How to clean the milk carafe?

After each use, run a quick cleaning via the menu (CLEAN/SET button > CLEANING > QUICK CLEAN). Once a day, disassemble the carafe and clean all components with running water (except the milk container which is not dishwasher safe). Once a month, use deep cleaning with the Philips 'Milk Circuit Cleaner' product.

Why is my coffee not frothing?

Several possible causes: the milk carafe is dirty or not properly inserted, the milk dispensing spout is not fully open (pull it to the right), the type of milk used is not suitable (prefer cold milk at 5°C with at least 3% protein), or the carafe components are not correctly assembled (check the milk tube).

What to do if the screen shows 'Coffee grounds container full' when it is empty?

The counter was not reset because the container was emptied while the machine was off. Always empty the grounds container when the machine is on. If the problem persists, wait 5 seconds after removing the container before replacing it to allow the counter to reset.

How to adjust the grind setting?

Open the bean hopper lid. Use the supplied key to turn the adjustment knob one notch at a time (do not force). 5 levels available: from 1 (fine grind, strong coffee) to 5 (coarse grind, milder coffee). For a traditional Italian coffee, choose a fine grind (1-3).

How to install the INTENZA+ water filter?

Immerse the filter vertically in cold water to expel air bubbles. Set the filter base according to your water hardness (A for soft, B for hard, C for very hard). Insert it into the water tank. Then, in the menu, select 'SETTINGS' > 'WATER FILTER' > 'ACTIVATE' and follow the on-screen instructions.

How to customize a drink and save the settings?

Select the desired drink from the HOME menu. Use the multi-function buttons to adjust the coffee/milk amount (+ and - keys), temperature (TEMP key), and intensity (AROMA key). After dispensing, the machine asks if you want to save the recipe (MEMO). Confirm to overwrite previous settings.

What to do in case of an error code on the screen?

Refer to the 'Meaning of error codes' chapter in the manual. For example: code 01 (grinder blocked) => unplug and clean the coffee outlet duct; code 03-04 (brewing group problem) => clean and lubricate the group; code 05 (air in the circuit) => remove and replace the water tank; code 14 (overheating) => turn off the machine for 30 minutes. If the problem persists, contact an authorized Gaggia service center.

How to use pre-ground coffee?

Open the lid of the pre-ground coffee compartment (located to the right of the bean hopper). Add a level scoop of ground coffee (use the supplied spoon). Select the desired drink, then press the AROMA key until the 'pre-ground' icon appears. Start dispensing. Note: the pre-ground coffee function allows preparing only one cup at a time and disables the intensity setting.

How to change the machine language?

Press the CLEAN/SET button, select 'SETTINGS', then 'LANGUAGE'. Scroll through the list of available languages (French, English, German, etc.) and confirm with the √ key. The update is immediate.

USER MANUAL Magenta Prestige RI8702 GAGGIA

Exterior view of a black Gaggia Mastic tea machine with control panel and glass of milk (no visible text or symbols on main body)

ENGLISH

FRANÇAIS

GAGGIA MAGENTA

PRESTIGE

RI8702 (SUP 051U)

Operating instructions

Mode d'emploi

CE

First installation / Première installation

Illustration of a hand inserting a plug into a device (no text or symbols visible)

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Diagram of a building interior with an arrow indicating direction (no text or symbols present)

Technical line drawing of a mechanical assembly with mounting bracket and housing (no text or symbols)

Line drawing of a coffee maker with a bowl on top (no text or symbols)

Illustration of hands holding a ruler and a small object, no text or symbols present

Diagram of a printer or printer with an upward arrow indicating motion (no text or symbols present)

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Mechanical component diagram showing a piston and housing assembly (no text or symbols)

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IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid.
4. Close supervision is necessary when the appliance is used by or near children.
5. Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment.
7. The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Always attach plug to appliance first, then plug cord into wall outlet. To disconnect, turn any control to "off", then remove plug from wall outlet.
12. Do not use appliance for other than intended use.
13. Save these instructions.

SAVE THESE INSTRUCTIONS

CAUTION

This appliance is for household use only. Any servicing, other than cleaning and user maintenance, should be performed by an authorized service center. Do not immerse machine in water. To reduce the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the machine serviceable by the user. Repair should be done by authorized service personnel only.

1. Check voltage to be sure that the voltage indicated on the nameplate corresponds with your voltage.
2. Never use warm or hot water to fill the water tank. Use cold water only.
3. Keep your hands and the cord away from hot parts of the appliance during operation.
4. Never clean with scrubbing powders or harsh cleaners. Simply use a soft cloth dampened with water.
5. For optimal taste of your coffee, use purified or bottled water. Periodic descaling is still recommended every 2-3 months.
6. Do not use caramelized or flavored coffee beans.

INSTRUCTIONS FOR THE POWER SUPPLY CORD

A. A short power-supply cord (or detachable power-supply cord) is to be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.
B. Longer detachable power-supply cords or extension cords are available and may used if care is exercised in their use.
C. If a long detachable power-supply cord or extension cord is used,

1. The marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance
2. If the appliance is of the grounded type, the extension cord should be a grounding-type 3-wire cord, and
3. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.

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Important safety information

This machine is equipped with safety features. Nevertheless, read and follow the safety instructions carefully and only use the machine as described in these instructions, to avoid accidental injury or damage due to improper use of the machine. Keep this safety booklet for future reference.

Warning

General

• Check if the voltage indicated on the machine corresponds to the local mains voltage before you connect the appliance.
• Connect the machine to an earthed wall socket.
• Do not let the power cord hang over the edge of a table or worktop and do not let it touch hot surfaces.
• To avoid the danger of electric shock, never immerse the machine, mains plug or power cord in water or any other liquid.
• Do not pour liquids on the power cord connector.
• To avoid the danger of burns, keep body parts away from hot water jets produced by the machine.
• Do not touch hot surfaces. Use handles and knobs.
• Switch off the machine with the main switch located on the back (if present) and remove the mains plug from the wall socket:

• If a malfunction occurs.
- If you are not going to use the appliance for a long time.
• Before you clean the machine.

• Pull at the plug, not at the power cord.
• Do not touch the mains plug with wet hands.
• Do not use the machine if the mains plug, the power cord or the machine itself is damaged.
• Do not make any modifications to the machine or its power cord.
• Only have repairs carried out by a service center authorized by Gaggia to avoid a hazard.
• The machine should not be used by children younger than 8 years old.
• This machine can be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the machine in a safe way and if they understand the hazards involved.
• Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.
• Keep the machine and its cord out of the reach of children aged less than 8 years.
• Children should be supervised to ensure that they do not play with the machine.
• Never insert fingers or other objects into the coffee grinder.
• Be careful when you dispense hot water.

Dispensing may be preceded by small jets of hot water. Wait until the end of the dispensing cycle before you remove the hot water dispensing spout.

Caution

General

• This machine is intended for normal household use only. It is not intended for use in environments such as staff kitchens of shops, offices, farms or other work environments.
• Always put the machine on a flat and stable surface. Keep it in upright position, also during transport.
• Do not place the machine on a hotplate or directly next to a hot oven, heater or similar source of heat.
• Only put roasted coffee beans in the bean hopper. Putting ground coffee, instant coffee, raw coffee beans or any other substance in the coffee bean hopper may cause damage to the machine.
• Let the machine cool down before you insert or remove any parts. The heating surfaces may retain residual heat after use.
• Never fill the water tank with warm, hot or sparkling water, as this may cause damage to the water tank and the machine.
• Never use souring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the machine. Simply use a soft cloth dampened with water.
• Descale your machine regularly. The machine indicates when descaling is needed. Not doing this will make your appliance stop working properly. In this case repair is not covered by your warranty.
• Do not keep the machine at temperatures below 0^ C/ 32^ F. Water left in the heating system may freeze and cause damage.
• Do not leave water in the water tank when you are not going to use the machine for a long period of time. The water can become contaminated. Use fresh water every time you use the machine.
• Never use any accessories or parts from other manufacturers or that Gaggia does not specifically recommend. If you use such accessories or parts, your warranty becomes invalid.
• Regular cleaning and maintenance prolongs the lifetime of your machine and ensures optimum quality and taste of your coffee.
• The machine is exposed continuously to moisture, coffee and scale. Therefore it is very important to regularly clean and maintain the machine as described in the user manual and shown on the website. If you do not perform these cleaning and maintenance procedures, your machine eventually may stop working. In this case repair is not covered by warranty.
• Do not clean the brew group in the dishwasher and do not use washing-up liquid or a cleaning agent to clean it. This may cause the brew group to malfunction and may have a negative effect on the coffee taste.
• Do not dry the brew group with a cloth to prevent fibers from collecting inside the brew group.
• Never drink the solution dispensed during the descaling process.
• Only put preground coffee into the preground coffee compartment. Other substances and objects may cause severe damage to the machine. In this case, repair is not covered by your warranty.
• The machine shall not be placed in a cabinet when in use.

Machines with milk carafe

Warning

- To avoid the danger of burns, be aware that dispensing may be preceded by jets of milk and steam. Wait until the end of the cycle before you remove the milk carafe.

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Caution

• Make sure that the milk carafe is installed and the milk dispensing spout is open before you select a milk-based coffee beverage or milk froth.
• Do not put any other liquids in the milk jug/carafe than water (for cleaning) or milk.
• Do not clean the milk carafe in the dishwasher.

Machines with classic milk frother / pannarello

Warning

• To avoid the danger of burns, be aware that dispensing may be preceded by small jets of hot water.
• Never touch the classic milk frother with bare hands, as it may become very hot. Use the appropriate protective handle only.

Caution

- After frothing milk, quickly clean the classic milk frother by dispensing a small quantity of hot water into a container. Then remove the external part of the classic milk frother and wash it with lukewarm water.

Machines with automatic milk frother / cappucinatore / Capp in Cup system

Warning

• To avoid the danger of burns, be aware that dispensing steam or hot water may be preceded by small jets of hot water. Never touch the hot water/steam dispensing spout with bare hands, as it may become very hot. Use the appropriate protective handle only.
• During dispensing make sure that the spout of the "Capp in Cup" system, if present, is oriented towards the cup and not towards yourself.
• Never drink the solution dispensed during the monthly cleaning procedure of the automatic milk frother.

Caution

• For hygienic reasons, make sure that the outer surface of the hot water/steam dispensing spout is clean.
• After frothing milk, quickly clean the automatic milk frother by dispensing a small quantity of hot water. Follow the cleaning instructions in the user manual.
• Be careful, the hot water/steam dispensing spout could be hot if the machine has recently been used.
• Do not push the rubber fitting too far on the hot water/steam dispensing spout when you insert it. In this case, the automatic milk frother would not work correctly as it would not be able to suck up milk.

Electromagnetic fields (EMF)

This machine complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Recycling

• This symbol means that this product shall not be disposed of with normal household waste (2012/19/EU).
• Follow your country's rules for the separate collection of electrical and electronic products. Correct disposal helps prevent negative consequences for the environment and human health.

Warranty and support

For service or support, contact your local dealer or an authorized service center.

Contact details are included in the warranty booklet supplied separately or visit www.gaggia.com or www.gaggia.it.

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Congratulations on your purchase of Gaggia Magenta Prestige!

This easy-to-use machine guarantees excellent results every day.

Thanks to its intuitive interface, you can choose among 12 beverages and customise them according to your preferences.

Before being packed, each of our high-quality machines undergoes rigorous testing in our laboratories to ensure its correct operation. As real coffee is used during testing, some residue may be found in your machine. However, this does not compromise the integrity of the product. Please be assured that this is a brand new machine.

In this user manual you will find all the information you need to install, use, clean and descale your machine. Before using it for the first time, please read carefully the safety manual provided separately and store it for future use.

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Table of contents

Machine overview (fig.2) 12

Control panel and display 13

Control panel overview (fig. 1) 13

Multifunction buttons 13

First installation 14

Manual rinse cycle 14

Measuring water hardness 15

INTENZA+ water filter 15

Installing the INTENZA+ water filter 16

Replacing the INTENZA+ water filter 16

Types of beverage 17

Espresso tray 18

Coffee brewing 19

Brewing coffee using coffee beans 19

Brewing coffee using pre-ground coffee 19

Preparation of frothed milk based and coffee beverages 20

Filling the milk carafe 20

Inserting the milk carafe 21

Removing the milk carafe 21

Dispensing frothed milk based coffee beverages 21

Dispensing hot water 22

Customising beverages and saving settings (MEMO) 23

Beverage customisation 23

Adjusting the grind settings 24

Cleaning and maintenance 25

Cleaning table 25

Cleaning the milk carafe 26

Cleaning the brew group 27

Lubricating the brew group 30

Descaling 31

Descaling procedure 31

What to do if the descaling procedure is interrupted 32

Different settings 32

Language 32

Water filter 33

Stand-by Time 33

Units 33

Water hardness 33

Beverage counter 33

Button sound 33

Factory settings 33

Error code key 34

Troubleshooting 35

GAGGIA accessories 38

Technical specifications 38

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Machine overview (fig.2)

1 Control panel 16 Coffee residues drawer
2 Adjustable coffee dispensing spout 17 Coffee pucks container
3 Water tank lid 18 Drip tray
4 Coffee bean container lid 19 Drip tray grid
5 Pre-ground coffee compartment 20 Espresso tray
6 Main power button 21 Hot water dispensing spout
7 Power cord socket 22 Milk container
8 Drip tray release buttons 23 Milk dispensing unit
9 Espresso tray insertion slot 24 Milk dispensing unit lid
10 Full drip tray indicator 25 Milk dispensing spout
11 Water tank 26 Water hardness tester
12 Coffee grinder adjustment knob	27 Grinder adjustment key and pre-ground coffee measuring spoon
13 Coffee bean container 28 Lubricant
14 Brew group	29 Power cord
15 Service door

Control panel and display

graph TD
    A["①"] --> B["ESPRSSO"]
    A --> C["CAPPUCCINO"]
    B --> D["COFFEE"]
    C --> E["CAPPUCCINO"]
    D --> F["②"]
    E --> G["③"]
    H["④"] --> I["HOME"]
    J["⑤"] --> K["CLEAN/SET"]
    L["⑥"] --> M["START/STOP"]

Control panel overview (fig. 1)

1/2 MULTIFUNCTION buttons		Select the function shown on the display.
3	ON/OFF button	Press and hold the button for a few seconds to turn the machine on or off.
4	HOME button	To open the beverage menu.
5	CLEAN/SET button	To open the cleaning and setting menu.
6	START/STOP button	To start/stop dispensing of the selected beverage, or to start/stop the procedure indicated on the display.

Note: HOME 🏠 and CLEAN/SET 🔊 also work as ESC buttons. You can exit the screens by pressing one of the two buttons to go back to the main menu. This will not be possible if you have already accessed a function or a programme.

Multifunction buttons

The multifunction buttons on the sides of the display are used to select the function or the beverage they refer to at that time.

Note: To make the reading of this manual easier, << press the " " button >> means << press the button related to " " >>.

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First installation

Before using the machine, it is essential you follow a few simple steps which are clearly described in the explanatory drawings you found in the quick guide at the beginning of this instruction manual.

Note: for even tastier coffee, we recommend that you initially prepare at least 5 cups of coffee to allow the machine to self-adjust.

Manual rinse cycle

During the first installation or after a long period of machine inactivity, a manual rinse cycle must be carried out.

1 Place a container under the coffee dispensing spout, scroll through the different pages and select a "ESPRESSO LUNGO".

2 Press the " 🔍" button until " 🔍" is selected, without adding pre-ground coffee.

3 Press the START/STOP ▷□ button to start dispensing. The machine will dispense hot water.

4 Empty the container and make sure that the hot water dispensing spout is installed.

5 Place the container under the hot water dispensing spout and select "HOT WATER".

6 Press the START/STOP ▷□ button to start dispensing.

7 Empty the container and repeat steps 5 to 7 until the water tank is empty.

8 When finished, refill the water tank to the MAX level. The machine is now ready for use.

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Measuring water hardness

You will need to set the water hardness when you install your machine for the first time.

Take the water hardness measuring strip contained in the packaging and follow the steps shown on the display during the installation phase. To change the water hardness later, press the CLEAN/SET 🔊 button, then select " SETTINGS ", and once in the settings menu, please select " WATER HARDNESS ".

1 Immerse the water hardness measuring strip in a glass of water for 1 second. Remove the strip from the water and wait for 1 minute.
2 Check how many squares turn red.
3 Use the green "and" buttons to select the water hardness according to the table below. Confirm the setting by pressing √.

Small red squares	Value to set Water hardness INTENZA+
■□□□	1 very soft water A
■■□□	2 soft water A
■■■□	3 hard water B
■■■■	4 very hard water C

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INTENZA+ water filter

We recommend the use of INTENZA+ water filter to limit limescale formation. This ensures a longer operating life of your machine and a better coffee aroma over time.

Water is an essential element in brewing coffee. Therefore, it is extremely important that water is always filtered adequately.

The INTENZA+ water filter prevents the formation of mineral deposits and improves the quality of the water.

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Installing the INTENZA+ water filter

Immerse the INTENZA+ water filter in cold water, in a vertical position and with the opening facing upwards. Press both sides of the filter gently to let air bubbles out.

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Remove the INTENZA+ water filter from the water. Set the machine according to the detected water hardness - see the "Measuring water hardness" section. On the filter base, please set one of the following:

A = soft water - 1 or 2 small squares
B = hard water (standard) - 3 small squares
C = very hard water - 4 small squares

Place the INTENZA+ filter in the water tank, ensuring it is correctly positioned. Refill the water tank and place it back in its compartment.

1 Press the CLEAN/SET 🎨 button and then the " SETTINGS " button.

2 Select "WATER FILTER" and press the "button.

3 Select "ACTIVATE" and follow the instructions on the display to activate the filter correctly.

Note: you can pause the filter activation procedure by pressing the START/STOP ▷□ button. To resume the filter activation procedure, press the START/STOP ▷□ button again.

Replacing the INTENZA+ water filter

When the INTENZA+ water filter runs out, the warning message appears on the display.

1 Replace or deactivate by pressing the CLEAN/SET 🔊 button and then the "SETTINGS" button.
2 Select "WATER FILTER" then press the "button.
3 Select "REPLACE" to change the filter or "DEACTIVATE" if you do not intend to use the filter. Confirm with the "button."
Follow the instructions shown on the display to activate the filter correctly.

Types of beverage

Original recipe Description

Ristretto A ristretto, served in a small cup, is an espresso whose brewing time is shorter than a regular espresso. As such, a ristretto is a shot shorter and lower in caffeine.
[HZY]	Coffee 30 ml
	Coffee 40 ml	small cup, its unmistakable features are a full and intense aroma and a top layer of compact, natural “crema”. It is the result of the pressurized hot water extraction process invented by Achille Gaggia in 1938.
	Coffee 80 ml	diluted, with a different aromatic intensity and a higher caffeine content. It is served in a medium-sized cup.
[Coffee Coffee is a beverage prepared with more water than espresso. It has a lighter aroma and is served in a medium-large cup.
	Coffee 120 ml
Americano Americano is a less intense long coffee, prepared with an espresso to which hot water is added.
	Coffee 40 ml
	Water 110 ml
Cappuccino Cappuccino is an Italian classic, among the most loved in the world. It is made with espresso, milk and a milk foam, which must be no less than 1 cm thick. It is served in a large cup.
	Milk 120 ml
	Coffee 40 ml
Latte macchiato Latte macchiato is made with hot milk, one part of milk foam and a small quantity of espresso. It is served in a tall, transparent glass to allow the separation of the three different layers to be seen.
	Milk 240 ml
	Coffee 40 ml
Café au lait Café au lait is a beverage made with equal parts of coffee and milk. It can even be enriched by a thin layer of milk foam. Served in a large cup.
	Coffee 90 ml
	Milk 90 ml
Cortado Cortado is an Argentinian beverage, consisting of an espresso shot with a small quantity of milk. It is usually served in a small glass and is popular in Spain, Portugal and Latin America.
	Coffee 40 ml
	Milk 30 ml
Flat white A flat white is a beverage of Australian origin which has a strong, dominant coffee flavour. It is composed of a double espresso and milk, topped with a light layer of velvety foam.
[TXWW]	Coffee 40 x 2 ml
	Milk 80 ml
Frothed milk Frothed milk is used to prepare cappuccinos, latte macchiatos and different other beverages. The result is a compact, homogeneous layer of milk foam.
[TWCO]	Milk 180 ml

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Hot water Hot water can be used to prepare hot teas, infusions and instant

Water 150 ml

beverages.

Note: In the original recipes the beverages are all set to an average temperature and aroma intensity.

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Espresso tray

This machine was designed to guarantee flawless results, from a traditional espresso to a number of different beverages. If you want to enjoy an Italian espresso with a delicious layer of its natural "crema" on top and as tradition dictates, we suggest your using of the "Espresso Tray" which is specifically designed for this purpose. This tray allows the use of traditional espresso cups, ensuring the perfect height for a compact, homogeneous "crema" and a splash-free brewing.

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Lift the espresso tray off the grill of the drip tray and place it into the dedicated slot as shown in the drawing.

Coffee brewing

Brewing coffee using coffee beans

Warning: only use coffee beans when making espresso. Do not put any ground, unroasted, freeze-dried or instant coffee in the coffee bean container, as they may damage the machine.

Tip: Preheat the cups with hot water to enjoy a warmer coffee.

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1 Upon positioning the espresso tray, place a cup under the coffee dispensing spout, raise or lower the coffee dispensing spout according to the size of the cup you are using. Press the HOME button to access the beverage menu.

2 Browse the various pages to find and select the desired coffee.

3 Upon selection of your desired coffee, it is possible to prepare two cups simultaneously - besides AMERICANO, using the "button.

4 Finally, press the START/STOP ▷□ button to start brewing.

Note: you can interrupt the brewing at any time by pressing the START/STOP ▷□ button.

If you wish to customise the settings of a specific beverage, please refer to the "Beverage Customisation" section

Brewing coffee using pre-ground coffee

Use the measuring scoop provided to insert the correct dose in the pre-ground coffee compartment.

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1 Lift the lid of the pre-ground coffee compartment and add a little less than one level measuring scoop of pre-ground coffee.

Warning: do not insert anything other than pre-ground coffee, as it may damage the machine.

2 Place a cup under the coffee dispensing spout and select the desired beverage.

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3 Press the "button until" is selected.

Note: The "pre-ground coffee" function excludes two options, i.e. setting the aroma and brewing two cups of coffee simultaneously. In fact, these are only possible with coffee beans.

4 Press the START/STOP ▷ button to start brewing coffee.

If you wish to customise the settings of a specific beverage, please refer to the "Beverage Customisation" section

Note: you can interrupt the brewing at any time by pressing the START/STOP ▷□ button.

Preparation of frothed milk based and coffee beverages

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Warning: before selecting a milk, frothed milk or coffee-based beverage, make sure that the milk carafe is installed and the milk dispensing spout is open. If the milk carafe is not correctly installed, the milk dispensing spout may spray steam or hot milk.

Filling the milk carafe

Note: Before using the milk carafe, clean it thoroughly as described in the "Cleaning the milk carafe" section.

The milk carafe can be filled before or during use

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1 Lift the milk dispensing unit lid.

Mechanical component diagram showing a pouring or lifting operation with a black arrow indicating motion (no text or symbols)

2 Pour the milk into the milk carafe: the milk level must be between the minimum (and the maximum (MAX) level indicators shown on the carafe. Place the lid back.

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Inserting the milk carafe

If installed, remove the water dispensing spout:

1 Press the two side buttons to unlock the dispensing spout and lift it slightly;
2 Pull the water dispensing spout to remove it.

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3 Make sure that the upper part of the carafe is positioned correctly. The transparent tab and the graduated lines should be positioned outwards

Diagram of a printer's internal structure with an open lid and magnified view showing a checkmark (no text or symbols present)

4 Slightly tilt the milk carafe. Insert it all the way into the guides of the machine.
5 Push the carafe downwards while rotating it at the same time until it locks onto the drip tray.

Note: Do not force the carafe while inserting it.

Removing the milk carafe

Rotate the carafe upwards until it is naturally released from the insert in the drip tray. Then, remove the carafe.

Dispensing frothed milk based coffee beverages

Tip: use only cold milk (at a temperature of 5^ C approx.) and with at least a 3% protein content so as to obtain a perfect milk foam. You can use either whole milk or semi-skimmed milk. Also, you can use skimmed, soy or lactose-free milk.

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1 Pull out the milk dispensing spout to the right up to the icon.

Note: if the milk dispensing spout has not been pulled all the way out, milk may not be properly frothed.

2 Place a cup under the open milk dispensing spout.

3 Press the HOME 📋 button and choose the desired beverage from the menu.

• Press the button corresponding to the desired beverage.
• Press the START/STOP ▷□ button to start dispensing the selected beverage.

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4 The machine dispenses a default amount of coffee and frothed milk into the cup or the glass. Depending on the beverage chosen, either coffee or frothed milk will be dispensed first.

If you wish to customise the settings of a specific beverage, please refer to the "Beverage Customisation" section

5 After each preparation of frothed milk based and coffee beverages, it is best to carry out the quick cleaning procedure of the milk circuit within 10 seconds. However, the procedure can also be carried out later by accessing the cleaning menu via the CLEAN/SET 🎨 button. Press the "CLEAN" button and select the "QUICK CLEAN" option. Then press the "button. Then, follow the instructions shown on the display.

Note: we recommend your cleaning of the machine via the quick clean procedure at least once a day.

Press the START/STOP ▷□ button to confirm, or " ➕ to carry out the procedure later.

Dispensing hot water

Warning: when preparation starts, the hot water dispensing spout may spray steam and hot water. Before removing the hot water dispensing spout, wait until the preparation has ended.

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1 Insert the hot water dispensing spout.

2 Press the HOME 📋 button, browse the various screens using the green "➤" button, and select hot water.

3 Press the "HOT WATER" button. Finally, press the START/STOP ▷□ button to start dispensing.

Note: you can interrupt the brewing at any time by pressing the START/STOP ▷□ button.

If you wish to customise the settings of a specific beverage, please refer to the "Beverage Customisation" section.

Customising beverages and saving settings (MEMO)

This machine allows you to change the settings of a beverage according to your preferences and save them (MEMO) by overwriting the previous settings.

Beverage customisation

1 Press the HOME button.
2 Select your beverage.
3 All the settings that can be adjusted and/or selected are displayed on the screen. Based on the type of beverage, you can adjust and/or select:

• coffee and milk amount;
• coffee temperature;
• brewing two cups at a time;
• pre-ground coffee use;
• aroma intensity (only when using coffee beans);

4 Once the "COFFEE" of "MILK" button has been pressed, use

the green " + and " " buttons to select the desired amount.

Press "√" to confirm and return to the previous screen, where the new quantity will be displayed.

5 Press the "TEMP" button repeatedly to adjust the temperature of the beverage among the following options:

• low;
• medium;
• high;

6 Press " 🔍" to brew two cups, or " 🔍" for a single cup. The picture of the beverage in the middle of the display will indicate the number of cups selected.

Note: this function is not available for beverages with milk, AMERICANO and HOT WATER.

7 To change the aroma intensity or select the pre-ground coffee, press the "button. You can choose among 5 different degrees of intensity. Every time you press the "button, the aroma intensity changes by one degree. The display shows the selected intensity or the selection of the pre-ground.

1 Very mild
2 Mild
3 Normal
4 Strong
5 Very strong
6 Pre-ground coffee.

Note: the function Pre-ground allows the brewing of just one coffee at a time.

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8 Once the beverage has been customised according to your preferences, you can proceed with dispensing it by pressing START/STOP ▶ □.
9 If you have changed any of the parameters listed above, you will be asked at the end of dispensing if you would like to save the recipe with the changes made.

Warning: the new saved settings will overwrite those of the previous recipe.

Note: to return to the factory settings of the single recipes, you must re-enter and save the settings indicated in the "Beverage type" section.

Coffee grind settings

You can adjust the grind settings using the grinder adjustment knob on the coffee bean container. The ceramic coffee grinder guarantees a perfect and homogeneous grinding for the preparation of every cup of coffee. The aroma is thus preserved, ensuring the perfect flavour every time.

Warning: to avoid damages to the coffee grinder, do not rotate the grinder adjustment knob more than one notch at a time.

1 Open the lid of the coffee bean container.
2 Press and turn the grinder adjustment knob placed inside the coffee bean container one notch at a time. Use the grinder adjustment key. The reference marks in the coffee bean container compartment indicate the grinding setting.
3 You can select from 5 different grinding settings. The smaller the bar, the stronger and richer the coffee.

Note:

• Coarse grind: lighter taste, for dark roasted coffee blends (3-5);
• Fine grind: stronger taste, for light roasted coffee blends (1-3);

Cleaning and maintenance

Regular cleaning and maintenance keep the machine in perfect condition and ensure perfect coffee flavour, a constant coffee flow and an excellent milk foam. Please refer to the following table to know when and how to clean the removable parts of the machine. Please read the specific section for further and more detailed information.

Cleaning table
Part description When to clean How to clean

Milk carafe After use Start the "QUICK CLEAN" process following the instructions on the display.
	Daily Clean the milk carafe thoroughly.
	Weekly Disassemble the milk carafe and clean all its parts under running water.
	Monthly Start the "DEEP CLEAN" cycle by following the instructions described in "Cleaning the milk carafe" section. For this cleaning cycle use the Philips Milk Circuit Cleaner.
		Disassemble the milk carafe and clean all its parts under running water.
Brew group Weekly Remove the brew group and clean it under running water.
Drip tray full When the red indicator appears from the drip tray grill.	Empty the drip tray and clean it under running water.
Coffee pucks container	Whenever the machine requires it Empty the coffee pucks container and clean it under running water. Ensure that the machine is switched on during this procedure, otherwise the coffee pucks container will not reset.
Water tank Weekly Clean it under running water.

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Part description When to clean How to clean

Pre-ground coffee compartment/coffee outlet duct

Weekly Clean the upper part using the handle of a spoon, as shown below.

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Espresso tray Depending on usage Remove the espresso tray and clean it with running water. It can also be washed in the upper tray of a dishwasher.

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Cleaning the milk carafe

Milk carafe cleaning programmes

The machine has two programmes for cleaning the milk carafe: quick clean and deep clean. Both programmes can be selected with the CLEAN/SET 🎨 button. Press the "CLEANING" button upon selection. Quick clean is also recommended after dispensing milk-based beverages. For both programmes, follow the instructions shown on the display.

• Quick clean programme
  The quick clean programme includes the milk circuit cleaning with hot water.
• Deep clean programme

The deep clean programme of the milk carafe includes the deep cleaning of the whole milk circuit by means of Philips "Milk Circuit Cleaner".

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Cleaning the milk carafe under running water

The milk dispensing spout is composed by 5 components. You can also wash all components in the dish washer, apart from the milk container.

1 Milk tube
2 Rubber holder
3 Pannarello
4 Pannarello Connector
5 Milk Dispensing Spout Housing

The references of the images shown below can be found on page 3.

1 Remove the milk dispensing unit lid (fig. 21). 2 Press the releasing buttons on both sides of the upper part of the milk dispensing unit (1) and pull out the upper part of the milk container (2) (fig. 22).
3 Remove the milk dispensing spout from its dispensing unit (fig. 23).
4 To disassemble the dispensing spout:

• Overturn the milk dispensing unit and hold it firmly in your hand. Pull out the milk tub from the holder (fig. 24);
• Press the release buttons on the Pannarello and remove the Pannarello from the rubber holder. (fig. 25);
• Pull out the connector from the Pannarello. (fig. 26);

5 Wash all components under running water.
6 After cleaning, reassemble all the components by following the same procedure in reverse order.

Cleaning the brew group

Warning: do not wash the brew group in the dishwasher and do not use dishwashing detergents, since they may cause the malfunctioning of the brew group and alter the coffee flavour.

Removing the brew group

1 Turn off the machine and disconnect the power cord.
2 Remove the drip tray and the coffee pucks container.
3 Open the service door.
4 Press the PUSH lever (1) and pull the handle of the brew group (2) to remove it from the machine.

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5 Remove the coffee residues drawer.

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Cleaning the brew group under running water

1 Clean the coffee outlet duct thoroughly with a teaspoon handle or with another round-tipped kitchen utensil.

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2 Rinse the brew group and the coffee residues drawer thoroughly with lukewarm water. Carefully wash the upper filter.
3 Let the brew group dry in the air.

Note: to avoid the build-up of fibres inside, do not dry the brew group with cloth.

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Reinserting the brew group

1 Before reinserting the brew group back into the machine, make sure that the two yellow reference marks on the side match. If this is not the case, perform the following steps:

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Make sure that the lever is in contact with the base of the brew group.

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2 Make sure that the yellow locking hook of the brew group is in the right position.

To position the hook correctly, push it upwards to the highest possible position.

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If the hook is still in the lower position, it means that it is not positioned correctly.

3 Reinsert the coffee residues drawer.

4 Reinsert the brew group into the machine along the side guides until it locks in the right position with a click.

Warning: do not press the PUSH lever.

5 Close the service door.

Cleaning the brew group with cleaning tablets for the removal of oily coffee residues

Warning: only use Gaggia cleaning tablets to remove any oily coffee residues.

1 Place a container under the coffee dispensing spout.

2 Press the CLEAN/SET 🎨 button and select the "CLEAN" button shown on the display.

3 Select "CLEANING THE BREW GROUP" and press the "✓" button, then press START/STOP ▶ to start the cleaning procedure.

4 Follow the instructions shown on the display to clean the brew group correctly.

5 The procedure will take approximately 5 minutes. START/STOP ▷□ can be used to pause and resume the procedure.

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Lubricating the brew group

To ensure high quality performances of the machine, a lubrication of the brew group is always necessary. Refer to the following table for the frequency of lubrication.

Frequency of use	Number of beverages prepared daily	Lubrication frequency
Low 1-5 Every 4 months
Regular 6-10 Every 2 months
High >10 Every month

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1 Turn off the appliance and disconnect the power cord.
2 Remove the brew group and rinse it using lukewarm water (see the "Cleaning the brew group under running water" section).
3 Apply a thin layer of the lubricant supplied around the insertion pin on the lower part of the brew group.

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4 Apply a thin layer of lubricant to the guides, on both sides (see figure).

5 Reinsert the brew group (see the "Reinserting the brew group" section).

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Note: you can use the lubricant tube many times.

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Descaling

Descaling procedure

Descaling needs to be carried out when the machine requires it.

Use only the Gaggia descaling solution designed to guarantee high quality performances of the machine. The use of different products could damage the machine and leave residue in the water. Failure to descale the machine will void the warranty.

1 Press CLEAN/SET 🔊 and select the "CLEAN" button shown on the display. - Select "DESCALING" and after confirming with "√" press the START/STOP ▷□ button to start.
2 Remove the drip tray and the coffee pucks container, empty and place them all back into the machine.
3 Remove the water tank and empty it. Remove the INTENZA+ filter, if in place.
4 Pour the entire bottle of Gaggia descaling solution into the water tank and fill the tank with water up to the CALC CLEAN level. Place it back into the machine.

5 Fill the milk carafe halfway with water and insert it in the machine.
6 Place a large container (1.5l) under the milk and coffee dispensing spouts.
7 Follow the instructions shown on the display to launch the descaling procedure. This procedure lasts approximately 25 minutes and consists of a descaling cycle and a rinse cycle, carried out with dispensing at regular intervals.
8 Once the descaling cycle is over, rinse the water tank, milk carafe and water circuit, following the instructions shown on the display.
9 Position the INTENZA+ filter back again into the water tank.

Note: it is possible to pause and resume the procedure at any time by pressing the START/STOP ▷□ button.

Warning: when the descaling procedure is active, the brew group cannot be removed. Wait for the descaling process to end, then remove the brew group.

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What to do if the descaling procedure is interrupted

You can exit the descaling procedure by pressing the ON/OFF button for a few seconds on the control panel. If the descaling procedure is interrupted before it ends, proceed as follows:

1 Empty the water tank and wash it thoroughly.
2 Fill the water tank with running water up to the CALC CLEAN level indicator, then turn the machine back on. The machine will warm up and perform an automatic rinse cycle.
3 Before preparing any beverages, carry out a manual rinse cycle as described in the dedicated section.

Note: if the procedure has not been completed, it will be necessary to carry out another descaling procedure as soon as possible.

Different settings

By pressing the CLEAN/SET 🔊 button and selecting " SETTINGS " on the display, you can reset or modify some of the machine settings including:

• Language.
• Water filter.
• Stand-by Time.
• Measurement units.
• Water hardness.
• Beverage counter.
• Button sound
• Default settings.

Language

When the language setting icon is selected, the list of available languages will be displayed.

Available languages

ENGLISH DANISH CZECH

ENGLISH GREEK SLOVAK

GERMAN POLISH LITHUANIAN

FRENCH RUSSIAN JAPANESE

SPANISH ROMANIAN KOREAN

PORTUGUESE HUNGARIAN CHINESE (TRADITIONAL)

DUTCH BULGARIAN CHINESE (SIMPLIFIED)

English

Water filter

When "WATER FILTER" is selected, follow the instructions on the display and those described under the "Installing the INTENZA+ water filter" and "Replacing the INTENZA+ water filter" sections.

Stand-by Time

When "STAND-BY TIME" is selected, the timer can be set to:

• 15 min
  -30min
• 60 min
• 180 min

Units

By selecting "UNITS":

the unit of measurement can be set in "ml" or "oz".

Water hardness

When "WATER HARDNESS" is selected, follow the instructions on the display and those described in the "Measuring water hardness" section.

Beverage counter

It is possible to display the number of cups of each beverage that have been dispensed since the first operation of the machine. These data cannot be reset.

Button sound

It is possible to turn the button sound off by selecting "OFF" so as to avoid noises.

Factory settings

It is possible to reset the machine to default factory settings. The machine will require a double confirmation before proceeding.

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Error code key

The list below reports some error codes that the display can show, their meanings and how to solve the problem. If the indicated solutions are ineffective because the display continues to show the error code icon and the machine does not return to normal operation, or if other error codes are displayed, please call the authorized service centre or distributors in your country.

The contact info is listed on www.gaggia.com and www.gaggia.it.

Error code Problem Cause Possible solution

01 The coffee grinder is clogged.	The coffee outlet duct is clogged.	Remove the power cord and remove the brew group. Clean the coffee outlet duct thoroughly using a spoon handle. Switch the appliance back on again.
03 - 04 A problem occurred in the brew group.	The brew group is dirty or not well lubricated.	Switch off the machine. Remove the brew group and clean it thoroughly. (Refer to the “Cleaning the brew group” section)
	The brew group is not positioned correctly.	Switch off the machine. Remove the brew group and reinsert it. Ensure that the brew group is in the correct position before inserting it. Refer to the “Reinserting the brew group” section.
05 A problem occurred in the water circuit.	There is air in the water circuit.	Remove and reinsert the tank in the machine a couple of times. Ensure that the tank is inserted in the correct position in the machine. Check that the water tank seat is clean.
		If you use an “INTENZA+” filter: pull out the filter from the water tank and shake it to remove the air from the filter. Then place the “INTENZA+” filter back into the water tank.
14 The machine is overheated.	There may be multiple causes.	Switch off the machine and switch it back on again after 30 minutes. Perform this operation 2 or 3 times.

Troubleshooting

This chapter outlines the most common problems you may encounter while using the machine. If you are unable to solve the problem using the information provided below, visit the FAQ sections on www.gaggia.com or www.gaggia.it or contact the either the Customer Service Centre or the local distributors in your country.

Problem Cause Solution

The machine does not switch on.	The machine is not connected. Check that the power cord has been inserted correctly.
	The ON/OFF button has not been pressed enough.	Keep the ON/OFF button pressed for a few seconds
The drip tray fills up quickly.	It is a normal phenomenon. The machine uses water to rinse the internal circuit and the brew group. Part of the water flows through the internal system directly into the drip tray.	Empty the drip tray when the red indicator appears through the grill.We recommend your placing a cup under the dispensing spout to collect rinse water
The display continuously shows the "coffee pucks container full" icon.	The coffee pucks container has been emptied when the machine was off.	Always empty the coffee pucks container when the machine is on. If you empty the coffee pucks container when the machine is off, the coffee cycle counter does not reset. In this case, the display shows the icon even if the container is not full.
	The coffee pucks container has been placed back too quickly.	Always wait about 5 seconds when you replace the coffee pucks container. This way, the counter will reset to zero.
The machine requests to empty the coffee pucks container even if it is not full.	The machine has not reset the counter last time the coffee pucks container has been emptied.	Always wait about 5 seconds when you replace the coffee pucks container. This way, the coffee grounds counter will reset to zero.
		Always empty the coffee pucks container when the machine is on. If you empty the coffee pucks container when the machine is off, the coffee cycle counter does not reset.
The coffee pucks container is full and the "coffee pucks container full" icon is not shown.	The drip tray has been removed without emptying the coffee pucks container.	Once removing the dip tray, empty also the coffee pucks container, even if it is almost empty.This way, the coffee pucks container will reset to zero and it will start to count the coffee pucks correctly again.
Impossible to remove the brew group.	The brew group is not in its correct position.	Close the service door. Switch the machine off and then back on. Wait for the display to show the ready message, then remove the brew group.

English

Problem Cause Solution

The brew group cannot be inserted.	The brew group is not in its correct position.	The brew group has not been positioned correctly before being placed back. Ensure that the lever is in contact with the base of the brew group and that the hook of the brew group is in its correct position. See the “Reinserting the brew group” chapter.
		To reset the machine: place the drip tray with the coffee pucks container back. Do not insert the brew group. Close the service door, then unplug the power cord and plug it back in. Then try to reinsert the brew group and switch the machine on again.
Coffee does not have enough crema or it is watery.	The coffee grinder is set to a coarse grinding.	Adjust the coffee grinder to a finer grinding.
	The machine is performing its self-adjustment.	Dispense several cups of coffee so that the machine adjusts itself automatically.
	The coffee outlet duct is clogged.	Clean the coffee outlet duct with a teaspoon as described in the “Cleaning the brew group under running water” section.
Coffee is not hot enough.	The set temperature is too low. Check the menu settings.	Set the menu temperature to “MAX”.
The machine grinds the coffee beans, but the coffee does not come out.	The coffee grinder is set to a too fine grinding.	Adjust the coffee grinder to a coarser grinding.
	The coffee dispensing spout is clogged.	Dispense a pre-ground long coffee but without actually adding pre-ground coffee.
	The nozzles of the coffee dispensing spout are clogged.	Clean the nozzles of the coffee dispensing spout with a small bottlebrush.
The coffee comes out slowly or in drops.	The coffee grinder is set to a too fine grinding.	Adjust the coffee grinder to a coarser grinding.
	The nozzles of the coffee dispensing spout are clogged.	Clean the nozzles of the coffee dispensing spout with a small bottlebrush.
	The machine circuit is clogged by limescale.	Descale the machine.

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Problem Cause Solution

The milk does not froth.	The milk carafe is dirty or it has not been inserted correctly.	Clean the carafe and ensure to place and insert it correctly.
	The milk dispensing spout is not open completely.	Check that the milk dispensing spout is in its right position.
	The milk carafe has not been assembled with all its parts	Ensure that all components (especially the milk tube) have been correctly assembled.
	The type of milk used is not suitable for foaming.	The amount and the quality of foam may vary depending on the type of milk.
The milk carafe does not fit in.	The upper part of the carafe has been positioned on the wrong side.	Make sure that the transparent tab and the graduated lines are positioned outwards.
The “INTENZA+” filter cannot be inserted.	Remove air from the filter. Let the air bubbles flow out of the filter.
	The tank still contains some water. Empty the water tank before installing the filter.
	The rubber seal is not inserted onto the “INTENZA+” filter.	Check the packaging and insert the seal onto the “INTENZA+” filter.
The “INTENZA+” filter cannot be activated.	Another filter is already active The machine indicates the filter usage in percentage.However, if you want to activate a new filter before the one currently in use has expired, the latter must be deactivated first and as described in section “Replacing INTENZA+ water filter”
There is some water under the machine.	The drip tray is too full and has spilled over.	Empty the drip tray when the indicator appears though the tray. Always empty the drip tray before starting the descaling procedure.
The machine is in DEMO mode.	Once switching on the machine, a combination of (HOME CLEAN/SET - HOME - CLEAN/SET buttons had been pressed.	Turn off and back on the machine by pressing the ON/OFF button on the control panel.

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GAGGIA accessories

Coffee and accessories are available through authorised centres (Italy), or distributors in your country.

Descaler INTENZA+ water filter Coffee oil remover Milk circuit cleaner

(Philips)

Coffee range available in beans and powder: 100% Arabica / Intense / Decaffeinated

Technical specifications

Nominal voltage - Power rating - Power supply	See data plate inside the service door
Housing material Thermoplastic type
Dimensions 224 x 357 x 435 mm
Weight 7.7 kg
Power cord length 1200 mm
Control panel Front panel
Water tank 1.8 litres - Removable type
Coffee bean container capacity 250 g
Coffee pucks container capacity 15
Pump pressure 15 bar
Boiler Stainless steel boiler
Safety devices	Thermal Fuse

IMPORTANT

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Expresso tray

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64 Français

Technical line drawing of a mechanical assembly with no visible text or symbols

Line drawing of a hand inserting a component into a device (no text or symbols)

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Diagram of a mechanical component with a cross mark indicating a specific part (no text or symbols present)

Simple white double-ended wrench icon on dark background (no text or symbols)

dégraissage

Milk circuit cleaner (Philips)

GAGGIA S.p.A. reserves the right to make all changes deemed necessary.

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421946503662 COD.-Rev.00-03/05/21

GAGGIA S.p.A.

Sede Amministrativa/Administrative Office

Via Torretta, 240