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USER MANUAL ME302WS THERMADOR
Masterpiece® Series Built-in oven
ME301WS MED301WS MED301LWS
MED301RWS ME302WS MED302WS
MED302LWS MED302RWS MEM301WS
MEDMC301WS MEDMCW31WS

Table of
CONTENTS
Safety Definitions 4
IMPORTANT SAFETY INSTRUCTIONS 5
Proper Installation and Maintenance 5
Fire Safety 5
Burn Prevention 6
Child Safety 6
Cleaning Safety 6
Cookware Safety 7
Warming Drawing Safety 7
State of California Proposition 65 Warning: 7
Causes of Damage 8
Protecting the Environment 8
Saving Energy 8
Accessories 9
Accessories Included 9
Special Accessories (not included) 9
Getting to Know the Appliance 10
Oven Overview 10
Oven Cavities 10
Oven Cavity Features 11
Control Panel 11
Main Menu 12
Heating Modes Menu 13
Before First Use 15
Before Using the Appliance for the First Time 15
Initial Use 15
Cleaning the Accessories 16
Adjust Basic Settings 16
General Operation 17
High Altitude Baking 17
Switching the Appliance On and Off 17
Timer Options 17
Setting a Heating Mode 18
Changing or Cancelling the Appliance Operation 19
Fast Preheat 20
Panel Lock 20
Auto Convection Conversion 20
Temperature Offset 20
Meat Probe 21
Sabbath Mode 22
YomTovMode 23
Rack Positions 24
Inserting Racks 24
Rotisserie 25
WarmingDrawerOperation 27
Setting the Warming Printer 27
Warming Empty Serving Bowls and Plates 28
WarmingDrawer Charts 28
RemoveDrawer Insert 28
Home Connect 30
Setting Up 30
Remote Start 32
Home Connect Settings 32
Software Update 33
Information on Data Protection 33
Wi-Fi® Module 33
Cleaning Your Oven 34
Suitable Cleaning Agents 34
Surfaces in the Oven Cavity 35
Keeping the Appliance Clean 35
Easy Clean 36
Self Clean 36
Avoid These Cleaners 37
Service 38
Troubleshooting Chart 38
Maximum Operating Time Exceeded 39
Oven Light 39
Product Rating Label 41
How to Obtain Service or Parts 41
STATEMENT OF LIMITED PRODUCT WARRANTY ... 42
What this Warranty Covers & Who it Applies to 42
How Long the Warranty Lasts 42
Repair/Replace as Your Exclusive Remedy 42
Out of Warranty Product 42
Warranty Exclusions 42
THERMADOR® Support 43
Service 43
Parts and Accessories 43
This THERMADOR Appliance is made by
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
Questions?
1-800-735-4328
www.thermador.com
We look forward to hearing from you!
Safety Definitions
WARNING
This indicates that death or serious injuries may occur as a result of non-observation of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a result of non-observation of this warning.
NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.

IMPORTANT SAFETY INSTRUCTIONS
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WARNING
When properly cared for, your new appliance has been designed to be safe and reliable. Read all instructions carefully before use. These precautions will reduce the risk of burns, electric shock, fire, and injury to persons. When using kitchen appliances, basic safety precautions must be followed, including those in the following pages.
Proper Installation and Maintenance
Have the installer show you the location of the circuit breaker or fuse. Mark it for easy reference.
This appliance must be properly installed and grounded by a qualified technician. Connect only to properly grounded outlet. Refer to Installation Instructions for details.
This appliance is intended for normal family household use only. It is not approved for outdoor use. See the Statement of Limited Product Warranty. If you have any questions, contact the manufacturer.
Do not store or use corrosive chemicals, vapors, flammables or nonfood products in or near this appliance. It is specifically designed for use when heating or cooking food. The use of corrosive chemicals in heating or cleaning will damage the appliance and could result in injury.
Do not operate this appliance if it is not working properly, or if it has been damaged. Contact an authorized servicer.
Do not obstruct oven vents.
Do not repair or replace any part of the appliance unless specifically recommended in this manual. Refer all servicing to an authorized servicer.
In the event of an error the display will show an error code. If pressing the TIMERS button does not resolve the error, disconnect the appliance from the power supply and call Customer Service.
WARNING
When removing the door make sure oven is cool and power to the oven has been turned off before removing the door. Failure to do so could result in burns.
The oven door is heavy and fragile. Use both hands to remove the oven door. The door front is glass. Handle carefully to avoid breaking.
Grasp only the sides of the oven door. Do not grasp the handle as it may swing in your hand and cause injury or damage.
Failure to grasp the oven door firmly and properly could result in personal injury or product damage.
Lay the door on a flat smooth surface so that the door cannot fall over. Failure to do so may result in personal injury or damage to the appliance.
WARNING
To avoid injury from hinge bracket snapping closed, be sure that both levers are securely in place before removing door. Also, do not force door open or closed - the hinge could be damaged and injury could result.
WARNING
Make sure the appliance and lights are cool and power to the appliance has been turned off before replacing the light bulb(s). Failure to do so could result in electrical shock or burns. The lenses (if equipped) must be in place when using the appliance. The lenses (if equipped) serve to protect the light bulb from breaking. The lenses (if equipped) are made of glass. Handle carefully to avoid breaking. Broken glass can cause an injury.
WARNING
Light socket is live when door is open if main power supply is not turned off. To avoid electric shock disconnect main fuse or circuit breaker before accessing light bulb(s).
Fire Safety
WARNING
NEVER cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as aluminum foil. Doing so blocks air flow through the oven. Aluminum foil linings may also trap heat, causing a fire hazard.
If materials inside an oven or warming drawer should ignite, keep door closed. Turn off the appliance and disconnect the circuit at the fuse or circuit breaker panel.
WARNING
Use this appliance only for its intended use as described in this manual. NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in overheating the appliance. Never use the appliance for storage.
Always have a working smoke detector near the kitchen. In the event that personal clothing or hair catches fire, drop and roll immediately to extinguish flames.
Have an appropriate fire extinguisher available, nearby, highly visible and easily accessible near the appliance.
Smother flames from food fires other than grease fires with baking soda. Never use water on cooking fires.
IMPORTANT SAFETY INSTRUCTIONS
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WARNING
TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING:
a. SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
b. NEVER PICK UP A FLAMING PAN - You may be burned.
c. DO NOT USE WATER, including wet dishcloths or towels - a violent steam explosion will result.
d. Use an extinguisher ONLY if:
- You know you have a Class ABC extinguisher, and you already know how to operate it.
- The fire is small and contained in the area where it started.
- The fire department is being called.
- You can fight the fire with your back to an exit.
Burn Prevention
DO NOT TOUCH HEATING ELEMENTS OR INTERIOR SURFACES OF OVEN - Heating elements may be hot even though they are dark in color. Interior surfaces of an oven become hot enough to cause burns. During and after use, do not touch, or let clothing, potholders, or other flammable materials contact heating elements or interior surfaces of oven until they have had sufficient time to cool. Other surfaces of the appliance may become hot enough to cause burns. Among these surfaces are oven vent openings, surfaces near these openings and oven doors.
Exercise caution when opening the appliance. Standing to the side, open the door (or drawer) slowly and slightly to let hot air and/or steam escape. Keep your face clear of the opening and make sure there are no children or pets near the unit. After the release of hot air and/or steam, proceed with your cooking. Keep doors shut unless necessary for cooking or cleaning purposes. Do not leave open doors unattended.
Do not heat or warm unopened food containers. Build-up of pressure may cause the container to burst and cause injury.
Use caution when cooking foods with high alcohol content (e.g. rum, brandy, bourbon) in the oven. Alcohol evaporates at high temperatures. There is a risk of burning as the alcohol vapors may catch fire in the oven. Use only small quantities of alcohol in foods, and open the oven door carefully.
Always place oven racks in desired location while oven is cool. Always use oven mitts, when the oven is warm. If a rack must be moved while oven is hot, do not let potholder contact the heating elements.
CAUTION
To avoid possible injury or damage to the appliance, ensure rack is installed exactly per installation instructions and not backwards or upside down.
Always use dry potholders. Moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.
Secure all loose garments, etc. before beginning. Tie long hair so that it does not hang loose, and do not wear loose fitting clothing or hanging garments, such as ties, scarves, jewelry, or dangling sleeves.
Child Safety
When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons.
Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer. This can damage the appliance, and the unit may tip over, potentially causing severe injury.
Do not allow children to use this appliance unless closely supervised by an adult. Children and pets should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play in its vicinity, whether or not the appliance is in use.
WARNING
Items of interest to children should not be stored in an appliance, in cabinets above an appliance or on the backsplash. Children climbing on an appliance to reach items could be seriously injured.
Cleaning Safety
IMPORTANT SAFETY NOTICE: The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential exposure to such substances. The burning of gas cooking fuel and the elimination of soil during self-cleaning can generate some by-products which are on the list. To minimize exposure to these substances, always operate this unit according to the instructions contained in this booklet and provide good ventilation.
When self-cleaning, confirm that the door locks and will not open. If the door does not lock, do not run Self-Clean. Contact service.
Wipe out excessive spillage before self-cleaning the oven.
Birds have very sensitive respiratory systems. Keep pet birds out of the kitchen or other rooms where kitchen
IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS
fumes could reach them. During self-clean, fumes are released that may be harmful to birds. Other kitchen fumes such as overheating margarines and cooking oils may also be harmful.
Keep oven free from grease build up.
WARNING
RISK OF INJURY
Scratched glass in the appliance door can burst. Do not use any glass scrapers or strong or abrasive cleaning agents.
WARNING
RISK OF ELECTRICAL SHOCK
Moisture entering the appliance can cause an electrical shock. Don't use a high-pressure cleaner or steam cleaner.
Cookware Safety
Do not place food directly on oven bottom.
Follow the manufacturer's directions when using cooking or roasting bags.
WARNING
RISK OF ELECTRIC SHOCK
Use of a wrong meat probe can damage the insulation. Use only the meat probe intended for this appliance.
Warming Printer Safety
Close supervision is necessary when any appliance is used by or near children.
Do not touch hot surfaces. Use handles or knobs.
The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
Do not use outdoors.
Do not place on or near a hot gas or electric burner or in a heated oven.
Do not use appliance for other than intended use.
Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
To reduce the risk of fire, do not locate any heating or cooking appliance beneath the appliance.
To reduce the risk of fire, do not store anything directly on top of the appliance surface when the appliance is in operation.
To reduce the risk of fire, do not store anything in the warming drawer (such as groceries, bags, etc.) which could cause fire if the drawer is turned on.
Do not touch interior surface of the drawer while it is in use. The interior of the drawer could become hot enough to cause burns. Allow drawer and rack (if equipped) to cool before handling.
CAUTION
Plastic containers or plastic wrap can melt if in direct contact with the drawer or a hot utensil. If it melts onto the drawer, it may not be removable.
WARNING
To prevent burns, do not remove drawer insert while hot. Be sure drawer is empty before removing.
CAUTION
To maintain food safety, follow these guidelines:
e. DO NOT use the warming drawer to heat cold food (exception: it is safe to use the drawer to crisp crackers, chips or dry cereal and to warm plates.
1. Be sure to maintain proper food temperature. The USDA recommends holding hot food at 140^ or warmer.
g. DO NOT warm food for longer than one hour.
State of California Proposition 65 Warning:
WARNING
This product can expose you to chemicals including vinyl chloride, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
Causes of Damage
NOTICES
- Do not place accessories, foil, greaseproof paper or ovenware on the oven cavity bottom. This will prevent the oven from heating properly resulting in increased cooking (or baking and roasting) times and overheat the oven cavity bottom causing damage to the enamel.
- Aluminum foil: Aluminum foil in the oven cavity must not come into contact with the door glass. This could cause permanent discoloration of the door glass.
- Water in a hot oven cavity: Do not pour water into the oven cavity when it is hot. This will cause steam. The change in temperature can cause damage to the enamel.
- Moisture in the oven cavity: Over an extended period of time, moisture in the oven cavity may lead to corrosion. Allow the oven cavity to dry after use. Do not keep moist food in the closed oven cavity for extended periods of time. Do not store food in the oven cavity.
Cooling with the appliance door open: Following operation at high temperatures, only allow the oven cavity to cool down with the door closed. Do not use anything to block the door from closing. Even if the door is only left ajar, the front of nearby furniture may become damaged over time.
Only leave the oven cavity to dry with the door open if a large amount of moisture was produced during operation.
- Fruit juice: When baking juicy fruit pies, do not pack the dish too generously. Dripping fruit juice leaves stains that cannot be removed. If possible, place on a baking sheet lined with aluminum foil.
- Appliance door: Do not sit on the appliance door, or place or hang anything on it. Do not place any cookware or accessories on the appliance door. The appliance door should never be used as a seat, shelf or worktop.
- Inserting accessories: Depending on the appliance type, accessories can scratch the door glass when closing the door. Always fully slide accessories into the oven cavity.
- Transporting the appliance: Do not carry or hold the appliance by the door handle. The door handle cannot support the weight of the appliance and could break.
Protecting the Environment
Your new appliance is energy-efficient. Here you can find tips on how to save even more energy when using the appliance, and how to dispose of your appliance properly.
Unpack the appliance and dispose of the packaging in an environmentally friendly manner.
Saving Energy
- You may remove unneeded oven racks or accessories from the oven cavity before cooking. This will reduce the amount of preheat time required.
- Open the appliance door as infrequently as possible when the appliance is in use.
- It is best to bake several cakes one after the other while the cavity is still warm and the oven does not need to preheat again.
- Keep your oven clean and avoid grease buildup as this may lengthen preheat times and increase emissions.
Accessories
Your appliance is accompanied with a variety of accessories. Below is an overview of the accessories included and information on how to use them correctly. Accessories listed below can be ordered through Thermador's eshop. The address is Store.thermador.com/us.

CAUTION
Do not slide any accessories between the rack positions. This may cause the accessory to tip.
Accessories Included

Wire Rack
For baking sheets, cake pans and ovenproof dishes. Do not clean in the self-clean oven.

Telescopic Rack
Allows for easier access when inserting or removing food.
Do not clean in the self-clean oven.

Broil Pan and Grid
Use for broiling and roasting. Remove from oven when running Self Clean mode.

Meat Probe
Depending on your oven model, the oven comes with a Single-Point or Multi-Point Meat Probe.
Single-Point Meat Probe
One measurement point determines the internal doneness or the end temperature of many foods, especially meats and poultry.
Multi-Point Meat Probe
Three measurement points enable precision roasting to your exact requirements. Its use is described in the relevant section.

Rotisserie
Use this accessory when using the rotisserie mode. See Rotisserie under Conventional Oven Operation Chapter for additional information. Do not clean in the self-clean oven.
Only use original accessories. They are specially adapted for your appliance.
You can buy accessories from Customer Service, from specialist retailers or online.
Note: The accessories may deform when they become hot. This does not affect their function. Once they have cooled down again, they regain their original shape.
Special Accessories (not included)

Self Cleaning Rack (3 Pack) (available via eShop)
SDCLNRCK30
For ovenware, cake pans and ovenproof dishes.
These racks do not need to be removed during self clean.
Getting to Know the Appliance
This section outlines and describes the features, indicators and controls of the appliance. You will also find information on the various functions of your appliance.
Note: Picture shows a double oven. Depending on the appliance model, individual details and colors may differ.

Oven Overview
A Control panel and display
B Upper oven cavity
C Lower oven cavity

Oven Cavities
1 Convection system
2 Accessory racks
3 Door hinges
4 Door gasket
5 Meat probe socket
6 Broil element
7 Oven vents
8 Rotisserie socket
Oven Bottom
The oven bottom conceals the lower heating element. As a result the element is protected from damage and spills.
Tip: Do not place food directly on the oven bottom.
WARNING
Do not use aluminum foil or protective liners to line any part of the appliance, especially the oven bottom. Installation of these liners may result in a risk of electric shock or fire.
NOTICE: Do not place broil pan on the oven bottom to catch spills. Doing so will damage the oven bottom porcelain.
WARNING
NEVER cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as aluminum foil. Doing so blocks air flow through the oven. Aluminum foil linings may also trap heat, causing a fire hazard.
Oven Cavity Features
Oven Vent
The oven vent is located along the top and bottom of the unit. Warm air may be released from the vent before, during and after cooking. It is normal to see steam escaping from the vent and condensation may collect. This area may be warm when the oven is in use. Do not block the vent since it is important for air circulation.
Cooling Fan
The cooling fan runs based on the oven temperature. Warm air may be felt as it is released from the oven vents while the fan operates. The fan may also operate after the oven is off.
Control Panel
You can set your appliance's various functions on the control panel using the full touch color display. The full touch color display shows you the current settings. If you have purchased a triple oven model, which includes a warming drawer, the control panel of your oven will appear slightly different. Where the LOCK button currently appears will be changed to DRAWER. This is the button used to operate
Convection Fan
The convection fan operates during all convection modes. When the oven is operating in a convection mode, the fan turns off automatically when the door is opened.
Oven Light
When you open the appliance door, the oven light turns on. If the door remains open for longer than 20 minutes, the lighting switches off again. To turn the light back on, touch the LIGHT button.
the warming drawer from the control panel. The LOCK function is now turned on and off using the TIMERS button.
If you have purchased a combination oven model that includes a microwave oven, please consult the Use and Care Guide included with the microwave oven and make sure you read and understand all Important Safety Notes that are included.

1 Full touch color display
2 Touch buttons
Operating Controls
Use the controls to set your appliance simply and directly.
Touch Buttons
There are sensors under the touch buttons. Press on the words of the touch buttons to select a function. The available functions are indicated by a light above the respective touch button. Depending on the operation you are running, the number of available functions can change.
| Touch button Use | |
| ON I OFF Switches the appliance on or off | |
| LIGHT Switches the appliance light on or off | |
| TIMERS Sets the kitchen timer, or cooking time | |
| MENU Selects operating modes and settings | |
| FAST PREHEAT Activates/Deactivates fast preheating | |
| INFO | Displays additional information |
| LOCK | Activates/Deactivates panel lock |
| START I STOP | Starts or pauses the operation |
Full Touch Color Display
Use the full touch color display to navigate through the menus and select the settings. The feature that is active will be illuminated in blue.
Basic way of operating the display:
- To select a feature/setting, touch the desired area on the display.

- The touch screen also supports swiping to move left or right through the various settings.

In some instances you have further options to navigate through the menu:
- For double ovens: Touch the symbol to select the upper oven cavity. Touch the symbol to select the lower oven cavity.
The settings you make afterwards will only affect the oven cavity you have selected.

Some operations allow returning to the prior screen by touching the symbol.

Some operations allow confirmation by touching the symbol.

Main Menu
Touch the MENU touch button to access the main menu.
| Menu Use | |
| Heating Modes Select the desired conventional heating mode and temperature for your food | |
| Easy Clean Uses steam to help lift food soils for cleaning | |
| Self Clean Cleaning the oven cavity | |
| Settings Individually adjusting the appliance settings → "Adjust Basic Settings" on page 16 | |
| Remote Start This symbol appears when the Home Connect set-up is complete. | |
Heating Modes Menu
Your appliance has multiple heating modes. After switching the appliance on, the Heating Modes menu is the default menu. The pre-selected mode is Convection
Bake. You may then choose your desired heating mode by scrolling left or right.
Heating Modes Menu Conventional Oven
| Heating mode Temperature °C) | Use | |
| True Convection 150-525° (65-275°) | For baking and cooking small food items on one or more racks. The fan distributes the heat from the ring heating element in the back panel evenly around the oven cavity. | |
| Convection Bake 150-525° (65-275°) | Use for large baked items and breads on 1 or 2 racks. Also suitable for side dishes and casseroles. Heat is emitted from above and below while the fan distributes the heat evenly around the oven cavity. | |
| Bake 150-525° (65-275°) | For traditional baking and roasting on one level. Especially suitable for cakes on multiple racks. Heat is emitted evenly from the top and bottom. | |
| Convection Roast 150-525° (65-275°) | Roasting of poultry, larger pieces of meat and vegetables. Heat is emitted from above and below while the fan distributes heat evenly around the oven cavity. | |
| Roast 150-525° (65-275°) | For roasting poultry or meats. The heat is emitted from above and below. | |
| Warm 150-225° (65-110°) | For keeping cooked food warm. | |
| Speed Convection 150-525° (65-275°) | For frozen convenience foods. Heat is emitted from top and bottom while the fan circulates hot air around the food. | |
| Dehydrate 100-160° (40-70°) | For drying herbs, fruits and vegetables. | |
| Slow Roast 150-250° (65-120°) | For gentle slow cooking of seared, tender pieces of meat in ovenware without a lid. Heat is emitted evenly from the top and bottom at low temperatures. | |
| Max Convection Broil 450°-550° (230°-290°) | For thick tender cuts of meat, poultry and fish. Uses the larger broil element with the convection fan to allow for more food to cook at one time. | |
| Convection Broil 450-550° (230-290°) | For roasting poultry, whole fish and larger pieces of meat. The broil element and the fan switch on and off intermittently. The fan circulates the hot air around the food. | |
| Broil 450-550° (230-290°) | For broiling flat items, such as steaks or hamburgers, for making toast, and for cooking au gratin. The whole area under the broil heating element becomes hot. | |
| Pizza 150-525° (65-275°) | For preparing pizza fresh or frozen. Heat is emitted from above and below. The fan distributes the heat evenly around the oven cavity. | |
| Proof 85-110° (30-45°) | For yeast doughs and sourdough. Dough will rise considerably more quickly than at room temperature. The surface of the dough does not dry out. | |
| Rotisserie 175°-550° (80°-290°) | For roasting poultry and large pieces of meat. Food is slowly turned on a skewer. Uses heat radiated from the upper element. | |
| Max Broil 450°-550° (230°-290°) | For cooking thin, tender cuts of meat, poultry and fish. Uses the larger broil element to allow cooking more food at one time. | |

Sabbath 100-450°
(40-230°)
Will appear in Heating Modes if enabled in Settings.
See Sabbath Mode section under General Operations Chapter.
Yom Tov 100-450°
(40-230°)
Will appear in Heating Modes if enabled in Settings.
See Yom Tov Mode section under General Operations Chapter.
General Tips-Conventional Oven
Pan Placement
Baking results are better if pans are placed in the center of the oven. If baking more than one pan on a rack, allow at least 1^ to 112'' of air space around the pan.
One Rack Baking
For best results when baking layer cakes on one rack, use Bake Mode. Place the cakes on rack 4 in the oven as shown below.
2 Cakes, Rack Level 4

Multiple Rack Baking for Cakes
When baking four layer cakes at the same time, stagger pans on two racks so that one pan is not directly above the other. For best results use Bake mode. Place the cakes on racks 3 and 5, staggering the cakes in the oven as shown below.
4 Cakes, Rack Placement 3 and 5

For best results when baking cookies on multiple racks, use True Convection mode. Place cookies on racks 3 and 6.
Aluminum Foil
WARNING
Do not use aluminum foil or protective liners to line any part of the appliance, especially the oven bottom. Installing these liners may result in risk of electric shock or fire.
Preheating the Oven
- Place oven racks in desired position before heating the oven.
- Preheat the oven when using the Bake, Convection Bake, True Convection, Pizza, Broil, Convection Broil, and Warm modes.
- Preheat is not required for Speed Convection, Roast, Convection Roast, Proof, and Dehydrate modes.
- Allow oven to preheat while preparing recipe ingredients or food items.
- Setting a higher temperature does not shorten preheat time.
- Once oven is preheated, open the oven door and place food in the oven as quickly as possible to minimize the loss of heat and reduction of oven temperature.
Use Fast Preheat to speed up preheating.
Preheat Reminders
The lower element is hidden under the oven bottom. It is normal that the preheat time is different than your previous oven that had an exposed element on the bottom.
- Preheating is not necessary for meats, poultry, casseroles and Speed Convection mode.
- Preheat time will be longer when the electrical supply to your house is less than 240 volts.
- Increasing the oven temperature will require a longer preheat time. For example, the preheat time for 425^ F is longer than the preheat time for 350^ F.
When broiling, preheat the oven 3-4 minutes. Do not preheat for more than 5 minutes.
For Best Results
- Use the cooking recommendation charts which can be found in the Cooking Charts Use and Care Guide.
- Open the door as briefly as possible to avoid temperature reduction.
- Use the interior oven light to view the food through the oven window rather than opening the door frequently.
- Use the timer to keep track of cooking times.
Baking Pans and Dishes
Glass baking dishes absorb heat. Some cookware manufacturers recommend reducing the temperature 25^ F when using this type of dish. Follow manufacturers' recommendations.
- Use pans that provide the desired browning. For tender, light, golden brown crusts, use light, anodized or shiny metal bakeware.
- Dark, rough or dull pans (nonstick or anodized) will absorb heat and result in a browner, crisper crust. Some manufacturers recommend reducing the temperature 25^ when using this type of pan. Follow manufacturers' recommendations.
- Insulated cookie sheets or bakeware may increase the length of cooking time.
- Do not set broil pans or any other heavy object on the open oven door.
- Do not keep the empty broil pan in the oven during cooking as this changes cooking performance. Store the broil pan outside the oven.
Condensation
It is normal for certain amount of moisture to evaporate from the food during any cooking process. The amount depends on the moisture content of the food. The moisture may condense on any surface cooler than the inside of the oven, such as the control panel.
Before First Use
Before you can use your new appliance, you must enter certain settings. You must also clean the oven cavity and accessories.
Before Using the Appliance for the First Time
- Appliance must be properly installed by a qualified technician before use.
- Remove all packing materials from inside and outside the oven.
- While cool, wipe with a clean, damp cloth and dry.
- There may be a slight odor from your new appliance; this is normal and will disappear after a short time.
- Optimum cooking results depend on proper cookware being used.
- Read and understand all safety precautions and Use and Care Manual information.
Execute the following sections prior to operating:
Initial Use
As soon as the appliance is connected to the power supply, the first setting "Time of day" appears on the display.
Setting the time of day
- Touch the bottom line.
The time setting options are displayed.

- Touch the "Hours" touch field and swipe to the left or right to select the current hour.
-
Touch the "Minutes" touch field and swipe to the left or right to select the current minute.
-
Touch the × symbol to apply the settings.
Setting the language
- Touch the bottom line.

- Swipe to the left or right to select the required language.

- Touch the top line.
Setting the Clock Display
- Touch "Clock display".
- Touch the bottom line.
- Swipe to the left or right to select "digital" or "analogue".
- Touch the top line.
Setting up Home Connect
You can start the Home Connect assistant to connect to the Home Connect network and pair your mobile device.
- Touch "Home Connect".
- Touch "Start assistant".
- Follow the instructions in the chapter "Home Connect".→ "Home Connect" on page 30
Note: You can also activate this feature later in the "Settings" menu. "Adjust Basic Settings" on page 16
Notes
- You can change these settings at any time in the basic settings.
- After connecting the appliance to the power or following a power failure, the settings for initial use are shown in the display.
Cleaning the Accessories
Clean the accessories thoroughly using soapy water and a dish cloth or soft brush.
Adjust Basic Settings
You can adjust various settings of your appliance, to make using your appliance easy and convenient. If necessary, you can change these settings in the menu "Settings".
Changing the Settings
- Touch the ON I OFF touch button.
- Touch the MENU touch button.
- Swipe to the left or right to select "Settings".
- Touch "Continue".
- Swipe to the left or right to select the desired setting.
- Touch the bottom touch field.
- Swipe to the left or right to select the desired setting.
- Touch the × icon (where applicable) to apply the setting.
- Touch the MENU touch button.
- Touch "Save" to save the changes.
Available Settings
| Setting Option | |
| Time of day Time in hours and minutes | |
| Language English, Français, Espanol | |
| Clock format 12 hr, 24 hr | |
| Clock display Digital, Analogue | |
| Temperature format Fahrenheit (°), Celsius (°C) | |
| Signal volume 1 - 5 | |
| Key press sound On, Off | |
| Display brightness 1 - 5 | |
| Standby mode On, Off | |
| Start-up animation | On, Off |
| Convection Conversion | On, OffDecreases oven temperature by 25°F (4°C) |
| Temperature offset | • Temp offset: Upper -35°F to +35°F (-20°C to +20°C) • Temp offset: Lower -35°F to +35°F (-20°C to +20°C) |
| Sabbath mode On, Off | |
| Home Connect WiFi: On, Off | |
| Remote control: On, Off Disconnect from network Connect to app Show network status Customer Service access: • Allow (Display shows ) • Deny | |
| Demo mode On, Off | |
| Factory settings Restore | |
| Customer Service | Displays Customer Service contact information |
General Operation
You have already learned about the controls and how they work. Now we will explain how to apply settings on your appliance. You will learn about what happens when you switch the appliance on and off, and how to select the operating mode.
High Altitude Baking
When cooking at high altitudes, recipes and cooking times will vary.
Switching the Appliance On and Off
Touch the ON I OFF touch button to switch the appliance on or off.
On the display, you will see whether the residual heat in the oven cavity is still high after switching the appliance off. "Oven hot" is displayed in the left lower corner of the display.
Notes
- Certain displays and notes, such as those relating to the residual heat in the oven cavity, remain visible on the display after the appliance has been switched off.
- After device operation, the cooling fan may continue to operate until the oven cavity has cooled.
- Switch off your appliance when you do not need to use it. If no settings are applied for a long time, the appliance switches itself off automatically.
Timer Options
Your appliance will beep once your set time has elapsed.
Timer option Use
| Kitchen Timer The kitchen timer works like any standard egg timer. The appliance does not switch on and off automatically. |
| → | Oven Timer After the set time has elapsed, the appliance switches off automat- cally. |
| →| End time The appliance switches on and off automatically after setting a cooking time and end time. |
Displaying and hiding timer options
To display or hide the timer options, touch the TIMERS touch button.
Note: The timer options displayed are hidden automatically after a particular time. If you have already set a cooking time, this is automatically stored.
Oven Timer
You can set the cooking time for your meal on the appliance. This means that the oven will turn off after the oven timer is complete. This offers convenience for you so you do not need to interrupt other work to tend to your meal.
- Touch the ON I OFF touch button.
- Set the heating mode and temperature.
- Touch the TIMERS touch button.
The timer options are shown on the display.

- Touch the "▶ Oven Timer" touch field.
- Touch the required field and swipe to the left or right to set the oven timer.
You can set hours and minutes.

- Touch the × symbol.
The heating mode and the cook time are displayed. - Touch the START I STOP touch button.
The appliance starts heating and the cook timer begins to count down.

Note: When the set time has elapsed, a signal sounds. "Oven Timer completed" is displayed. The appliance ends the operation automatically. Touch the ON OFF touch button to turn off the appliance.
Kitchen Timer
The Kitchen Timer can be set when the appliance is switched on or off.
- Touch the TIMERS touch button.
The kitchen timer is shown in the display.
If the appliance is switched on, first touch the field. - Swipe to the left or right to select the timer value. You can set hours, minutes and seconds.

- Touch the icon.
The kitchen timer begins to count down.
The symbol and timer value are displayed in the top left corner of the display.
Note: When the set time has elapsed, a signal sounds. "Kitchen Timer completed" is displayed.
Delayed Operation - "End time"
The appliance switches on automatically, then off at the time preselected for the end of operation. To do this, you set the cooking time and specify the end of operation. Delayed operation can only be used in combination with a heating mode.
Notes
- Ensure that food is not left in the oven cavity for too long, as it may spoil.
- The option to delay the start of operation is not available for every heating mode.
CAUTION
To maintain food safety, do not leave food in the oven for more than one hour before or after cooking.
- Place the food onto the appropriate accessory in the oven cavity and close the appliance door.
- Touch the ON I OFF touch button.
- Set the heating mode.
- Touch the TIMERS touch button. The timer options are shown in the display.
-
Select Oven Timer and set a cook time. Touch the icon.
-
Select TIMERS again and set End Time. Touch the icon.
- Touch the START I STOP touch button.
The appliance waits until the appropriate time to start the operation.
As soon as the end time has been reached, an audible signal sounds and the appliance ends the operation automatically.
Checking, changing or deleting settings
- Touch the TIMERS touch button.
The time-setting options are shown in the display. - Touch the required timer option.
- Swipe to the left or right on the touch display to change the settings.
To delete a timer value, set "00:00", or touch "Cancel".
Setting a Heating Mode
Use the touch buttons and the touch fields on the touch screen to enter the different operating menus.
Example: True Convection with 325^ F (160^)
- Touch the ON I OFF touch button to switch on the appliance.
You go directly to the heating modes menu.
- For double ovens, touch the symbol for the oven cavity you want to use:
Upper oven cavity
- Lower oven cavtiy
- Swipe to the left in the top line of the display to select "True Convection".

- Swipe to the left or right in the bottom line of the display to select the temperature.

- Touch the START I STOP touch button to start the appliance operation.
The status bar appears in the display to indicate the preheating progress.

When the appliance has reached the set temperature, "Oven preheated" is displayed and an audible signal sounds. The oven continues cooking with the set temperature.
Double Ovens:
The settings for the two oven cavities are shown side by side on the display. The upper cavity is on the left, the lower cavity on the right side of the display.

To adjust the settings, touch the field of the required oven cavity on the display.
Note: You can only set one oven at a time. The display icons for the upper and lower oven cavity light up in different colors:
| Blue The oven cavity is selected; you can set the oven |
| White The oven cavity is operating |
| Grey The oven cavity is inactive |
Default Values
The appliance suggests a temperature or setting for each heating mode. You can accept this value or change it in the appropriate area.
Preheating Bar

As soon as a new heating mode is started, the preheating bar appears on the display. The preheating bar indicates the temperature increase in the oven cavity. When the oven is fully preheated, a sound signal will occur.
INFO Touch Button
If the INFO touch button lights up, important information regarding the mode you are using is available. This may include for example recommendations on suitable cookware or how to prepare food for a safe cooking result. When you touch the INFO touch button, the information is displayed for a few seconds.
To exit the INFO text immediately, touch the INFO touch button or the display.
Sounds
The appliance uses various sound signals during operation. A sound signal can be heard whenever you use a touch button or touch field, or when an operation is started or finished. You can adjust these sounds in the Settings menu. "Adjust Basic Settings" on page 16
Changing or Cancelling the Appliance Operation
Note: In a double oven, if both cavities are operating, it is necessary to select the cavity in which you wish to make changes.
Changing the appliance operation
- Use the START I STOP touch button to stop the operation.
- Touch the area for the setting that should be changed.
- Swipe to the left or right to change the setting.
- Use the START I STOP touch button to start the changed operation.
Notes
- If only adjusting temperature, the oven may restart automatically.
- The cooling fan may continue to run while an operation is interrupted.
Cancelling the appliance operation
Press the START I STOP button to cancel the appliance operation.
Note: With double ovens, if both cavities are operating the cavity must be selected before pressing START|STOP.
Fast Preheat
With "Fast Preheat", you can shorten the preheat time required for some heating modes.
Fast Preheat is available for the following modes:
- True Convection
- Convection Bake
- Bake
- Roast
- Convection Roast
To achieve an even cooking result, do not place your food or accessories into the oven cavity until "Fast Preheat" is complete.
Notes
- If the FAST PREHEAT touch button is lit, the function can be activated.
- To deactivate the function before it has finished, touch the FAST PREHEAT touch button.
Activating the "Fast Preheat" function
- Set a heating mode and temperature.
- Touch the START I STOP touch button to start the heating mode.
- Touch the FAST PREHEAT touch button to activate the function.
The symbol appears on the display.
- Once the set temperature has been reached, the "Fast Preheat" function switches itself off automatically. The symbol disappears from the display. Place the food in the oven cavity.
Panel Lock
Your appliance is equipped with a panel lock so that it cannot be switched on or a setting cannot be changed accidentally.
Activating and Deactivating
The appliance has to be turned off.
- Touch and hold the LOCK touch button (or the TIMERS touch button if LOCK is not present) until "Panel Lock activated" is displayed. The lock is activated. The symbol is displayed in the top left corner of the display.
- Touch and hold the LOCK touch button (or the TIMERS touch button if LOCK is not present) until "Panel Lock deactivated" is displayed. The lock is deactivated.
Note: If the unit has a warming drawer, the TIMERS touch button must be used.
Auto Convection Conversion
True Convection and Convection Bake modes require a 25^ F (5^) reduction in temperature. Auto Convection Conversion reduces the temperature you enter automatically.
Enter the package or recipe temperature when setting the mode. The oven control calculates the correct temperature for these modes automatically by reducing the input temperature by 25^ (5^) . This is then shown in the display.
To turn on this feature:
- Go to Settings
- Press the ON/OFF touch button to turn the oven on.
- Press the MENU touch button.
- Scroll over to Settings on the touch screen.
- Select Conv. Conversion and press ON.
- Exit Settings and select "Save" to save your settings.
Temperature Offset
This feature is useful if food is consistently either too brown or too light. The setting increases or decreases the set oven temperature according to the chosen value. The following heating modes support this functionality:
- Bake
- Convection Bake
- Roast
- Convection Roast
True Convection
Note: The oven is carefully calibrated to provide accurate results. This feature is useful if you prefer your foods darker or lighter.
Refer to the section entitled "Adjusting Basic Settings" to apply a temperature offset.
Note: For double ovens you can set a different temperature offset for each oven cavity.
Meat Probe
Depending on the model, your oven comes with a single-point or a multi-point meat probe. This means that the probe measures the temperature either in one or in three different areas of your food ensuring the most accurate cooking results. Once the set temperature has been reached, the appliance automatically switches itself off.
Suitable Heating Modes
True Convection
- Convection Bake
- Bake三
Convection Roast
- Roast
Slow Roast
Notes
The meat probe measures the temperature on the inside of the food between 85^ (30^) and 210^ (99°C).
- Use only the meat probe supplied with your appliance. Additional or replacement meat probes can be ordered as a spare part from Customer Service.
After use, always remove the meat probe from the oven cavity. Never store it inside the oven cavity.
Inserting the Meat Probe into the Food
Before placing your food into the oven cavity, insert the meat probe into the food.
Depending on your oven model, the meat probe has one (single-point meat probe) or three (multi-point meat probe) measuring points. If you have a multi-point meat probe, ensure that the middle measuring point is inserted in the food.
Meat: For large pieces of meat, insert the meat probe at an angle from above as far as it will go into the meat. For relatively thin pieces of meat, insert the meat probe from the side at the thickest point.

Poultry: Insert the meat probe as far as it will go into the thickest point in the breast. Insert the meat probe into the poultry crosswise or lengthwise depending on its structure. Put the chicken in a roasting dish and place it on the wire rack.


Turning the food: If you wish to turn the food, do not unplug the meat probe from the oven. Once you have turned the food, check that the meat probe is correctly repositioned in the food.
If you unplug the meat probe from the oven, all settings will be reset and you will have to apply them again.
NOTICE: Ensure that the meat probe's cable does not become trapped.
To prevent the meat probe from being damaged by excessive heat, there must be a gap of at least an inch or more between the broil element and the meat probe. The meat may expand during the cooking process.
Setting and Starting Appliance Operation
WARNING
RISK OF BURNS
The oven interior and the meat probe become very hot. Use oven mitts to plug and unplug the meat probe.
WARNING
RISK OF ELECTRIC SHOCK
Use of a wrong meat probe can damage the insulation. Use only the meat probe intended for this appliance.
Notes
- The set oven cavity temperature must be at least 50^ F (10^) higher than the meat probe temperature.
- To prevent the meat probe from being damaged, the oven cavity temperature must not be set higher than 480^ F (250^)
- Insert the meat probe into the socket on the left-hand side of the oven cavity.
Note: The probe icon will appear on the oven display screen.
- Close the appliance door.
NOTICE: When doing so, ensure that the meat probe's cable is not trapped in the appliance door. It may be damaged.
- Touch the ON I OFF touch button.
- Set the heating mode.
Note: When the meat probe is plugged into the socket, you can only select a heating mode that is suitable to be used with the meat probe.
- Touch the oven cavity temperature on the left in the bottom line.
- Swipe to the left or right to select the required oven cavity temperature.
- Touch the × symbol to apply the setting.
- Touch the core temperature on the right in the bottom line.
- Swipe to the left or right to select the required core temperature.
- Touch the START | STOP touch button. The appliance starts the operation.
Changing or Stopping the Appliance Operation
Changing: During appliance operation, you can change the oven cavity temperature and meat probe temperature.
- Touch the oven cavity temperature or meat probe temperature.
- Swipe to the left or right to change the temperature.
- Touch the × symbol to apply the setting.
Stopping: Once the set meat probe temperature has been reached, a signal sounds and the appliance stops the operation automatically.
- Use the ON I OFF touch button to switch off the appliance.
- Using an oven glove, unplug the meat probe from the socket.
Core Temperatures of Different Foods
Do not use frozen food. The figures in the table are given as a guide. They will depend on the quality and composition of the food.
You can find detailed information on heating modes and temperatures in the Use and Care Cooking Charts manual.
| Food Core temperature in℉ (℃) |
| Poultry 170° (75°) |
| Pork* 145° (65°) |
| Pork 160° (70°) |
| Beef, medium rare 145° (65°) |
| Beef, medium 160° (70°) |
| Beef, well done 170° (75°) |
| Lamb 145° (65°) |
| Other: Heating/reheating food 150°-165° (65°-75°) |
*allow for a three minute rest period.
Sabbath Mode
With the Sabbath mode, a cooking time of up to 74 hours can be set. You can keep the food in the oven cavity warm without having to switch the oven on or off.
Note: Sabbath mode has to be activated in the Basic Settings, to use this mode.
Note: If you have a double oven, you can set either the Yom Tov or Sabbath mode in both oven cavities at the same time. It is not possible to mix the two modes. The set time will run simultaneously for both oven cavities.
Starting
The oven is automatically in Bake mode. The temperature can be set between 100^ (40^) and 450^ (230^) .
- Touch the ON I OFF touch button.
- Swipe to the left or right to select "Sabbath".
- Touch the temperature in the bottom line.
- Swipe to the left or the right to select the required temperature.
- Touch the × icon to apply the setting.
- Touch the cooking time in the bottom line.
- Swipe to the left or the right to select the required duration.
- Touch the × symbol to apply the setting.
- Touch the START I STOP touch button.
"Sabbath Mode will start in 5min 00sec" appears on the display. After five minutes the appliance starts the operation. All controls apart from the ON | OFF and START|STOP touch buttons are deactivated. You can switch off the appliance at any time.
Notes
- Once Sabbath mode has started, you can no longer change any settings using the START I STOP touch button.
- The operation is not interrupted if you open the appliance door.
Once the Sabbath mode duration has elapsed, a signal sounds. The appliance stops heating. Use the ON I OFF touch button to switch off the appliance.
Cancelling
Touch the ON I OFF touch button to cancel the operation.
Yom Tov Mode
With the Yom Tov mode, you can set a cooking time of up to 74 hours, during which you can select from six cooking temperatures.
Note: Sabbath mode has to be activated in the Basic Settings, to use this mode.
Note: If you have a double oven, you can set either the Yom Tov or Sabbath mode in both oven cavities at the same time. It is not possible to mix the two modes. The set time will run simultaneously for both oven cavities.
Starting
The oven is automatically in Bake mode. The temperature can be set between 100^ (40^) and 450^ (230^) .
- Touch the ON I OFF touch button.
- Swipe to the left or right to select "Yom Tov".
- Touch the temperature in the bottom touch field.
- Swipe to the left or the right to select the required temperature.
- Touch the × icon to apply the setting.
- Touch the cooking time in the bottom touch field.
- Swipe to the left or the right to select the required duration.
- Touch the × icon to apply the setting.
- Touch the START I STOP touch button.
"Yom Tov Mode will start in 5min 00sec" appears on the display. After five minutes the appliance starts the operation. All controls apart from the ON I OFF and START I STOP touch buttons are deactivated. You can switch off the appliance at any time.
Notes
- Once Yom Tov mode has started, the temperature may be changed by pressing one of the six displayed temperatures. The display will not respond to this input, but the temperature will be adjusted in the cavity. The START I STOP touch button will not cancel the mode.
- The operation is not interrupted if you open the appliance door.
Once the Yom Tov mode duration has elapsed, a signal sounds. The appliance stops heating up. Use the ON I OFF touch button to switch off the appliance.
Cancelling
Touch the ON I OFF touch button to cancel the operation.
Rack Positions
There are seven positions with position one starting at the bottom of the oven. Rack positions are called out throughout the manual to help optimize cooking performance.

Inserting Racks
CAUTION
- To avoid burns, place oven racks in desired positions before turning oven on. Always use oven mitts when the oven is warm. If a rack must be moved while the oven is hot, do not let oven mitts contact hot heating elements.
- Use caution when removing oven racks from the lowest rack position to avoid contact with the hot oven door.
- To avoid possible injury or damage to the appliance, ensure racks are installed exactly per installation instructions and not backwards or upside down.
Flat Rack
The rack is designed with a stop so it will stop before coming completely out of the oven and not tilt.
To insert Flat Rack into Oven:
- Grasp rack firmly on both sides.
- Insert rack (see picture).

- Tilt rack up to allow stop into rack guide.
- Bring rack to a horizontal position and push the rest of the way in.
Rack should be straight and flat, not crooked.
To remove Flat Rack from Oven:
- Grasp rack firmly on both sides and pull rack toward you.
- When the stop is reached, tilt rack up and pull the rest of the way out.
Telescopic Rack
To insert Telescopic Rack into Oven:
- Hold the rack at a slight angle.
- Engage the rear hooks in the accessory brackets.

- Hold the rack straight to allow second tab to rest over rack guide.
- Push the rack in until it is even with the front hooks.

-
Lift the rack up to lock the last hook into place.
-
Push the rack in completely.
-
Engage the rack's front hooks in the accessory brackets.

This is very important to ensure that the rack is installed correctly (see the enlarged picture).
CAUTION
To avoid possible injury or damage to the appliance, ensure telescopic rack is installed exactly per installation instructions and not backwards or upside down.
Rotisserie
Rotisseries uses heat radiated from the upper element. Food is slowly turned on a skewer in the center of the oven. This allows food to receive equal heat on all sides. The Rotisserie mode is best suited for cooking large pieces of meat (for example a whole chicken, turkey or a large roast). This mode helps seal in flavor and juices while allowing the meat to be cooked without the addition of fats or liquids.
The maximum weight allowed for the rotisserie is 12 lb (6 kg).
- Use a meat thermometer to check the internal temperature of the meat.
- Allowable oven temperature is 175 - 550°F (80 - 290°C).
Note: For double ovens, only one oven cavity will be enabled for Rotisserie mode.
Assembling the Rotisserie:
- Insert the rotisserie rack half way into the oven on rack position 5.

- Slide the left fork into the skewer and tighten the screw.
- Slide meat or poultry for roasting onto the skewer and tighten the screw.
- Slide the right fork onto the skewer and tighten the screw.
- Check the balance of the food on the skewer by rolling the skewer in the palms of your hands. Food that is not evenly balanced on the skewer will not cook evenly.

- Place the rotisserie skewer onto the rack.

- Place the skewer rack into the oven and insert the drive shaft into the opening on the back oven wall.
- If necessary, turn the rotisserie skewer slightly so that the drive shaft fits properly into the opening.

- Insert flat rack on position 1 and insert broil pan to catch drippings.
Trussing Poultry for the Rotisserie
- Slip one of the forks on the skewer with the tines pointing to the tip of the skewer. Loosely tighten the screw to keep it from slipping.
- Insert the skewer through the poultry securing with the fork.
- Cut 24^ (61 cm) of kitchen string and lay it under the poultry, breast side up, with equal lengths of string on each side.

- Wrap each end of the string around each of the wings; catch each wing tip as the string is brought tightly together at the top and knotted. Do not cut off the extra string.

- Cut another 24^ (61 cm) of string and lay it under the back. Wrap it around the tail and then around the skewer. Cinch tightly.

- Pull legs forward; cross them on top of the skewer, bring string around and tie a knot.

- Connect the string holding the legs to the string holding the wings; then knot. Add the other fork and push tines into the drumsticks to secure.
- Check the balance by rolling the skewer in your palms. Poultry should not rotate or be loose in any way. If so, redo the trussing. The poultry will not cook evenly if it is not balanced on the skewer.

Start
Select Rotisserie mode. The default temperature is 400^ (200^) . Swipe to the left or right to adjust temperature and press START.
Cooking Chart for Rotisserie
| Food Item Weight (lb) Temp. in °F (°C) Time (min. per lb) Internal Temp. | |
| °F (°C) | |
| Beef | |
| Rib Eye Roast, Medium Rare 3.0 - 5.5 400° (200°) 17 - 23 145° (65°) | |
| Rib Eye Roast, Medium 3.0 - 5.5 400° (200°) 18 - 27 160° (70°) | |
| Pork | |
| Loin Roast, boneless 1.5 - 4.0 400° (200°) 16 - 24 145° (65°) | |
| Loin Roast, boneless 1.5 - 4.0 400° (200°) 20 - 26 160° (70°) | |
| Poultry | |
| Chicken whole 4.0 - 8.0 450° (230°) 12 - 17 180° (80°) | |
| Turkey, whole 10.0 - 12.0 400° (200°) 10 - 12 180° (80°) | |
| Turkey Breast 4.0 - 7.0 400° (200°) 16 - 19 170° (75°) | |
| 4 Cornish Hens 1.5 each 450° (230°) 60 - 70 min. total 180° (80°) | |
| Lamb | |
| Leg, boneless, Medium | 4.0 - 6.0 400° (200°) 20 - 23 160° (70°) |
| Leg, boneless, Well | 4.0 - 6.0 400° (200°) 27 - 29 170° (75°) |
Warming Printer Operation
Triple ovens include a warming drawer that is operated using the oven operating panel. These appliances will have a DRAWER touch button instead of the LOCK touch button.
The warming drawer will keep hot, cooked foods at serving temperature.
CAUTION
To maintain food safety, follow these guidelines:
i. DO NOT use the warming drawer to heat cold food (exception: it is safe to use the drawer to crisp crackers, chips or dry cereal and to warm plates.
j. Be sure to maintain proper food temperature. The USDA recommends holding hot food at 140^ or warmer.
k. DO NOT warm food for longer than one hour.
Setting the Warming Printer
You can also use the warming drawer when the oven is in switched off.
- Press the DRAWER touch button.

- Touch the bottom line and swipe to the left or right to select the desired intensity.
Available settings are:
High
Medium
Low
- Off
- Touch the × icon.
The warming drawer starts operating. If you do not touch the icon the warming drawer will start heating automatically after some time.
The warming drawer icon is displayed on the top left corner of the display as long as the warming drawer is running.
To cancel the warming drawer operation:
- Press the DRAWER touch button.
- Swipe right and select "off".
- Touch the × icon.
Warming Empty Serving Bowls and Plates
- Use only heat-safe dishes.
- Warm on low setting for cooking containers.
- Check dish temperature during warming period.
- Place empty plates or dishes in a cold warming drawer. Do not preheat drawer prior to placing dishes.
Warming Diagrams
| Food Category Control Set- ting | Cover |
| Bacon High No | |
| Beef: medium rare Low No | |
| Beef: medium - well done Medium No | |
| Bread, quick: hard rolls, soft rolls, coffee cakes, biscuits, and toast | Medium Yes |
| Casserole Medium Yes | |
| Cereal, cooked Medium Yes | |
| Crisping: stale item Low No | |
| Dough (to proof) Proof Yes | |
| Eggs High Yes | |
| Fried Foods High No | |
| Gravy, cream sauce Medium Yes | |
| Meats: ham, lamb and pork Medium Yes | |
| Pies | Medium No |
| Pizza High No | |
| Potatoes, baked | High Yes |
| Potatoes, mashed | Medium Yes |
| Poultry, roasted | Medium Yes |
| Seafood | Medium Yes |
| Vegetables | Medium Yes |
| Waffle / Pancakes | High No |
| Plates | Low No |
| Plate of food | Medium Yes |
Note: : Preheat all cookware prior to inserting into the warming drawer. If the cookware has previously been used to prepare a dish, then no preheating is necessary.
RemoveDrawer Insert
Note: The pictures show a warming drawer model with handle. Depending on the appliance model, individual details may differ.
- Open the drawer fully.

- Grasp the overhanging flange of the insert about midway on each side of the drawer and lift it for approx. 2^ (3 cm).

- While holding the insert up rotate the front of the insert upward to clear the front inside of the drawer.

- Once the insert has been removed it can be located to a more suitable location for cleaning using methods outlined in the chapter on Cleaning in this manual.

- With the insert removed, the drawer base can be cleaned if necessary. Special care must be taken to prevent any damage to the now exposed heating element below the drawer insert. It is also not recommended to remove any more housing panels at this point.
If additional issues remain at this point, contact Customer Service.
WARNING
RISK OF BURNS
Do not operate the Warming Printer without the insert. The heating elements will become very hot and might cause injury.

Home Connect
This appliance is Wi-Fi-capable and can be remotely controlled using a mobile device.
If the appliance is not connected to the home network, the appliance functions in the same way as an oven with no network connection and can still be operated via the display.
The availability of the Home Connect function depends on the availability of Home Connect services in your country. Home Connect services are not available in every country. You can find more information on this at www.home-connect.com.
Notes
- Ensure that you follow the safety instructions in this instruction manual and that you comply with these even when you are away from home and are operating the appliance via the Home Connect app. You must also follow the instructions in the Home Connect app.
- Operating the appliance directly from the appliance always has priority. During this time, it is not possible to operate the appliance using the Home Connect app.
- We are constantly working to improve the Home Connect app, which may lead to differences in the setup steps. Please rely on the instructions in the latest version of the Home Connect app to guide you through the setup process.
Setting Up
To implement settings via Home Connect, you must have installed and set up the Home Connect app on your mobile device.
Follow the steps specified by the app to implement the settings.
The app must be open in order to perform the setup process.
Connecting Your Oven to Home Connect
Connecting your oven to Home Connect is a three step process:
- Install the Home Connect app.
- Connect your oven to the Wi-Fi network.
- Connect your oven to the app.
You will need a smartphone or tablet equipped with the latest operating system (Apple or Android), a secure Wi-Fi network where the appliance is located and the Home Connect app.
Follow instructions below or other supplied Home Connect documents for set up.
- Install the Home Connect app.
On your smartphone or tablet, go to the App Store (Apple devices) or Google Play Store (Android devices). Download "Home Connect (America)" app published by BSH Home Appliances and install.
Start the app and create a Home Connect account.
- Connect your oven to the Wi-Fi network.
Before proceeding, determine whether your network router has a WPS function (automatic connection).
If it does, follow steps under Automatic Registration in the Home Network.
If it does not or you are unsure, follow steps under Manual Registration in the Home Network.
Automatic Registration in the Home Network
Notes
- A router that has WPS functionality is required.
-
You can start the Home Connect assistant during initial start-up or using the main menu.
-
Touch the MENU touch button.
- Swipe to the left or right to select "Settings".
- Swipe to the left or right to select "Home Connect".
- Touch "Start assistant".
- Touch "Continue".
The appliance is ready to connect to the network automatically.

- Within 2 minutes press the WPS button on the router. Wait until "Network connection successful" is shown in the display.

The connection may fail. The display will alert you to try again or connect manually.

- The appliance is ready to connect to the app.

- Follow the instructions of the app on your mobile device for automatic network registration.
The process for registering is completed once "Pairing successful" is shown in the display.
Manual Registration in the Home Network
Note: You can start the Home Connect Assistant during initial start-up or using the menu.
- Touch the MENU touch button.
- Swipe to the left or right to select "Settings".
- Swipe to the left or right to select "Home Connect".
- Touch "Start assistant".
- Touch "Connect manually".

- Touch "Continue".
The appliance is ready to connect to the network manually.
The SSID and the key for the oven network are shown on the display.

- Use the "HomeConnect" SSID and the "HomeConnect" key to register the mobile device on the oven network. Follow the instructions in the app.

- Wait until "Network connection successful" is shown on the display.

The connection may fail. The display will alert you to try again or connect automatically.

- The appliance is ready to connect to the app.

- Follow the instructions of the app on your mobile device for manual network registration.
The process for registering is completed once "Pairing successful" is shown on the display.
Remote Start
If you want to start an oven operation using your mobile device, you must activate Remote Start.
Notes
- The "Remote start" text field is only visible if the Home Connect assistant has been successfully completed.
- Some operating modes can only be started on the oven itself.
- Touch the MENU touch button.
- Touch "Remote start".
^a appears in the display.
Remote Start is automatically deactivated in the following situations:
- The oven door is opened 15 minutes after Remote Start is activated.
- The oven door is opened 15 minutes after the oven operation has ended.
- 24 hours after Remote Start has been activated. When you start the oven operation on the appliance, Remote Start is automatically activated. You can therefore make changes from your mobile device or start a new operation.
Home Connect Settings
You can adjust Home Connect to suit your requirements at any time.
Note: In the Home Connect settings, press the INFO touch button to display network and device information.
Wi-Fi
You can use the Home Connect functions, if Wi-Fi is activated.
- Touch the MENU touch button.
- Swipe to the left or right to select "Settings".
- Swipe to the left or right to select "Home Connect".
- Touch "Open settings".
- Swipe to the left or right to select "Wi-Fi".
Disconnecting from the Network
You can disconnect your oven from the network at any time.
Note: If your oven is disconnected from the network, it is not possible to operate the oven using Home Connect.
- Touch the MENU touch button.
- Swipe to the left or right to select "Settings".
- Swipe to the left or right to select "Home Connect".
- Touch "Open settings".
- Swipe to the left or right to select "Disconnect".
- Touch "Disconnect from network".

- Confirm by touching "Disconnect".
All connections are deleted.
Note: You can abort the action by touching "Cancel".
Connecting to the network
- Touch the MENU touch button.
- Swipe to the left or right to select "Settings".
- Swipe to the left or right to select "Home Connect".
- Touch "Open settings".
- Swipe to the left or right to select "Connect to network".
- Touch "Start assistant".
- Follow the instructions in the section entitled "Manual registration in the home network" or "Automatic registration in the home network".

- Touch the bottom line to select "On" or "Off".
- Touch the field to return to the Home Connect settings menu.
Connect to App
If the Home Connect app is installed on your mobile device, you can connect it to your oven.
Note: The appliance must be connected to the network.
- Touch the MENU touch button.
- Swipe to the left or right to select "Settings".
- Swipe to the left or right to select "Home Connect".
- Touch "Open settings".
- Swipe to the left or right to select "Connect to app".
- Touch the bottom line to select "Start".

Remote control
You can use the Home Connect app to easily access the functions of your oven.
Notes
- Operating the appliance directly from the oven always has priority. During this time, it is not possible to operate the oven using the Home Connect app.
- The remote control is already activated when the oven is delivered.
- If the remote control has been deactivated, only the oven's operating statuses will be displayed in the Home Connect app.
-
The remote control is automatically activated when the remote start is activated.
-
Touch the MENU touch button.
- Swipe to the left or right to select "Settings".
- Swipe to the left or right to select "Home Connect".
- Touch "Open settings".
- Swipe to the left or right to select "Remote control".
- Touch the bottom line to select "On" or "Off".

- Touch the field to return to the Home Connect settings menu.
Software Update
Using the software update function, your oven's software can be updated (e.g. for the purpose of optimization, troubleshooting or security updates). To do this, you need to be a registered Home Connect user, have installed the app on your mobile device and be connected to the Home Connect server.
As soon as a software update is available, you will be informed by the Home Connect app, from which you will also be able to download the update.
Once the update has been successfully downloaded, you can start installing it via the basic settings of your oven, or the Home Connect app if you are on your local area network.
The Home Connect app will notify you once installation is complete.
Notes
- You can continue to use your oven as usual while updates are downloading.
- Depending on your personal settings in the app, software updates can also be set to download automatically.
- We recommend that you install security updates as soon as possible.
Information on Data Protection
When your appliance is connected to a WLAN network that is connected to the Internet for the first time, your appliance transmits the following categories of data to the Home Connect server (initial registration):
- Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed Wi-Fi communication module).
- Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
- The current software and hardware version of your domestic appliance.
- Status of any previous resetting to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time.
Note: Ensure that the Home Connect functions can be used only in conjunction with the Home Connect app. Information on data protection can be accessed in the Home Connect app.
Wi-Fi® Module
FCC/IC Statements
Model: COM2
FCC ID: 2AHES-COM2
IC: 21152-COM2
The Home Connect module is a communication device designed to provide communication between appliances and smart devices.
This module is integrated at the factory, under direct control of BSH Home Appliances Corporation, and is not user servicable or upgradable. At least 7^ / 8 inch (20 cm) separation distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION
Changes or modifications not expressly approved could void your authority to use this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
- This device may not cause interference, and
- This device must accept any interference, including interference that may cause undesired operation of the device.
Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
Cleaning Your Oven
With good care and cleaning, your appliance will retain its appearance and remain fully functioning for a long time to come. We will explain here how you should correctly care for and clean your oven.
Suitable Cleaning Agents
To ensure that the different surfaces are not damaged by using the wrong cleaning agent, follow the information in the following table. Depending on the appliance model, not all of the areas listed may be on/in your appliance.
NOTICE: Surface damage!
Do not use any
- Harsh or abrasive cleaning agents
- Cleaning agents with a high alcohol content
- Hard scouring pads or abrasive cleaning sponges
High-pressure cleaners or steam cleaners - Special cleaners for cleaning the appliance while it is hot
Wash new soft sponges and cloths thoroughly before use.
Tip: Recommended cleaning and care products can be purchased through Customer Service. Observe the respective manufacturer's instructions.
WARNING
RISK OF BURNS
The appliance becomes very hot. Never touch the hot inside surfaces of the oven interior or heating elements. Always allow the appliance to cool down. Keep children away.
Cleaning Guide
Part Recommendations
| Broil Pan and Grid Wash with hot soapy water. |
| Rinse thoroughly and dry, or gently rub with cleansing powder or soap-filled pads as directed. DO NOT clean broil pan and grid in the self-cleaning oven. |
| Flat Rack Wash with hot soapy water. |
| Rinse thoroughly and dry, or gently rub with cleansing powder or soap-filled pads as directed. DO NOT clean the rack in the self-cleaning oven. |
| If the flat racks are cleaned in the oven during the self clean mode, they will lose their shiny finish and may not glide smoothly. If this happens, wipe the rack edges with a small amount of vegetable oil. Then wipe off excess. |
| Telescopic Rack Wash with soapy water. Rinse thoroughly and dry, or gently rub with cleansing powder or soap-filled pads as directed.Avoid getting cleansing powder in the telescopic slides.Re-lubrication may become necessary.Use only high-temperature food-grade lubricants to re-lubricate slides.DO NOT clean the rack in the self-cleaning oven.If the telescopic rack is cleaned in the oven during the self clean mode it will lose its shiny finish and will not glide smoothly. |
Fiberglass Gasket DO NOT CLEAN GASKET.
| Part Recommendations | |
| Glass Wash with soap and water or glass cleaner. Use Fantastik® or Formula 409® to remove grease spatters and stubborn stains. | |
| Glass Control Panel Use warm soapy water on a dish cloth or glass cleaner sprayed directly on a paper towel. | |
| Painted Surfaces Clean with hot soapy water or apply Fantastik® or Formula 409® to a clean sponge or paper towel and wipe clean. Avoid using powder cleaning agents, steel wool pads and oven cleaners. | |
| Porcelain Surfaces Immediately wipe up acid spills like fruit juice, milk and tomatoes with a dry cloth. Do not use a moistened sponge/cloth on hot porcelain. When cool, clean with hot soapy water or apply Bon-Ami® or Soft Scrub® to a damp sponge. Rinse and dry. For stubborn stains, use soap-filled pads. It is normal for porcelain to show fine lines with age due to exposure to heat and food soil. | |
| Stainless Steel Surfaces | Always wipe or rub in the direction of the grain. Clean with a soapy sponge, then rinse and dry, or wipe with Fantastik® or Formula 409® sprayed on a paper towel. Protect and polish with Stainless Steel Magic® and a soft cloth. Remove water spots with a cloth dampened with white vinegar. Chlorine or chlorine compounds in some cleaners are corrosive to stainless steel. Check ingredients on label before using. |
| Plastic & Controls When cool, clean with soapy water, rinse and dry. | |
| Probe Wipe with soapy water. Do not submerge. Do not wash in the dishwasher. | |
| Printed areas (words & numbers) | Do not use abrasive cleaners or petroleum based solvents. |
| Warming drawer inter-rior | Use dish detergent. Wash, rinse well and dry. For hard water spots or scale, use white vinegar. Apply with a sponge or cloth, rinse, and dry. Chlorine or chlorine compounds in some cleansers are corrosive to stainless steel. Check ingredients on label. See chapter "Warming Printer Operation" for instructions on how to remove the warming drawer insert. |
Notes
- Slight differences in color on the front of the appliance are caused by the use of different materials, such as glass, plastic and metal.
- Shadows on the door panels, which look like streaks, are caused by reflections made by the interior lighting.
- Enamel is baked on at very high temperatures. This can cause some slight color variation. This is normal and does not affect operation.
Surfaces in the Oven Cavity
The oven cavity bottom is enameled and has a smooth surface.
Cleaning the oven is easier because there is no cleaning around a coil element showing on the bottom of the oven. The hidden lower element is protected from food soils and spills. Wiping up excess spills is easy.
Cleaning Enamel Surfaces
Clean the smooth enamel surfaces with a dish cloth and hot soapy water. Dry with a soft cloth.
Soften baked-on food residues with a damp cloth and soapy water. If there are heavy food deposits use a soap-filled pad.
Note: Food residues can leave a white coating behind. These are harmless and do not affect performance. You can remove these residues using lemon juice if required.
Keeping the Appliance Clean
Always keep the appliance clean and remove food and food spills immediately so that stubborn deposits do not build up.
- Clean the oven cavity after each use. This will ensure that food and food spills cannot be baked on.
Always remove flecks of limescale, grease, starch and albumin (e.g. egg white) immediately. - Use suitable ovenware for roasting, e.g. a roasting dish.
- For cakes or pies that may spill over, place on baking sheet lined with aluminum foil and place on wire rack.
Easy Clean
The Easy Clean function makes it easier to clean the oven floor. Food and food spills are soaked beforehand by vaporizing the vinegar solution. It can then be removed more easily.
WARNING
RISK OF SCALDING
Hot steam can arise due to water in the hot oven cavity. Never pour water into the hot oven cavity.
Setting
The "Easy Clean [Δ] function can only be started once the oven cavity is cold (room temperature) and the appliance door is closed.
Do not open the appliance door during this operation. Doing this will interrupt the "Easy Clean function.
- Leave rack 3 and remove all other racks and accessories from the oven cavity.
- Mix 2 cups water and 1/2 cup vinegar and place in broil pan tray on rack 3.
- Touch the ON I OFF touch button.
- Touch the MENU touch button.
- Swipe to the left or right to select "Easy Clean ".
- Touch the bottom line.
- Touch the START I STOP touch button. The appliance starts the Easy Clean function. The remaining time appears on the display.
Exit
As soon as the cleaning function has run through, a signal sounds and the appliance ends the operation automatically.
As soon as you open the appliance door, the interior lighting is switched on so that you can rinse the oven cavity more easily. The remaining water in the oven cavity must be removed promptly. Do not leave the remaining water in the oven cavity for a long time (e.g. overnight). The appliance must not be operated when the oven cavity is still wet or damp.
Subsequent Cleaning
- Open the appliance door and remove the remaining water with an absorbent sponge cloth.
- Clean the smooth surfaces in the oven cavity with a dish cloth or a soft brush. Stubborn residues can be removed using a soft scouring pad.
- Remove limescale with a cloth soaked in vinegar. Then wipe with clean water and rub dry with a soft cloth.
- Use the ON I OFF touch button to switch off the appliance.
- Leave the appliance door ajar in the stop position (approx. 30^ ) for approx. one hour to allow the enamel surfaces in the oven cavity to dry thoroughly.
Removing Heavy Food Deposits
You have several options for removing particularly stubborn food deposits.
- Leave the vinegar solution to work for some time before starting Easy Clean.
- Rub vinegar solution onto the food and food spills on the smooth surfaces before starting Easy Clean.
- Repeat the Easy Clean function after the oven cavity has cooled down.
Self Clean
During Self Clean, the oven is heated to a very high temperature. Remnants from roasting, broiling or baking are burned off and all you have to do is wipe the ash out of the oven cavity after the oven has cooled.
WARNING
WHEN USING THE SELF CLEAN FEATURE
- During the elimination of soil during self-cleaning, small amounts of Carbon Monoxide can be created and the fiberglass insulation could give off very small amounts of formaldehyde during the first several cleaning cycles. To minimize exposure to these substances, provide good ventilation with an open window, or use a ventilation fan or hood.
- Do not block the oven vent(s) during the Self Clean cycle. Always operate the unit according to the instructions in this User Guide.
- When using the Self Clean feature, confirm that the door locks and will not open. If the door does not lock, do not run Self Clean. Contact Customer Service.
- The appliance becomes very hot during Self Clean. Never hang flammable items such as dishcloths on the door handle. Keep the front of the appliance clear. Keep children away.
- The high temperature during Self Clean destroys non-stick coatings on trays and molds and toxic gases are produced. Never leave anything in the oven during Self Clean.
NOTICE: Do not clean parts or accessories with the Self Clean feature.
Preparing the pyrolytic self-cleaning feature

CAUTION
Risk of fire! Loose food remnants, fat and meat juices may catch fire. Wipe the cooking compartment with a damp cloth.
- Remove the worst food spills from the oven.
- Clean the door seals, the inside of the door and the glass pane by hand as these parts are not cleaned during the pyrolytic self-cleaning cycle.
- Remove any loose parts from inside the cooking compartment. Make sure that nothing is left inside the cooking compartment.
- Close the oven door.
Setting
The "Self Clean" function can only be started once the oven cavity is cold (room temperature) and the appliance door is closed.
For your safety the appliance door is locked during this operation.
Depending on the degree of soiling you can select three different intensity levels for the Self Clean cycle:
Intensity level Duration (excluding cool off)
| high 3 hours |
| medium 2 1/2 hours |
| low 2 hours |
- Remove the accessories from the oven cavity.
- Touch the ON I OFF touch button.
- Touch the MENU touch button.
- Swipe to the left or right to select "Self Clean".
- Select a cleaning intensity.
- Touch "Continue".
- Confirm that you have removed heavy soil and accessories from the oven cavity.
- Touch the START I STOP touch button. The door lock is activated automatically. The Self Clean program is started.
Note: After the completion of a Self Clean cycle, the oven will not allow you to start another Self Clean cycle for 24 hours. For a double oven, if one cavity runs Self Clean, neither cavity may operate a Self Clean cycle for 24 hours.
When Self Clean is Completed
When the Self Clean program has run through, a signal sounds and the appliance ends the operation automatically.
The appliance will remain locked while cooling off. Once the oven cavity has cooled off, the lock will be deactivated automatically.
Wipe out the remaining ash from the oven cavity with a damp cloth.
Avoid These Cleaners
Do not use commercial oven cleaners such as Easy Off®. They may damage the oven finish or parts.
Never use scouring pads or abrasive cleaners.
Service
Faults often have simple explanations. Before calling Customer Service, please refer to the table below and attempt to correct the fault yourself.
WARNING
RISK OF ELECTRIC SHOCK
Improper repairs are dangerous. Only an authorized servicer may perform repairs and may replace damaged plug and connections. Remove the power plug or turn off the circuit breaker or fuse in the fuse box if the appliance is damaged or not working. Call Customer Service.
WARNING
RISK OF ELECTRIC SHOCK
Work on the appliance electronics must be performed by an authorized servicer.
Always disconnect the appliance from the power supply when work is carried out on the electronics. Switch off the circuit breaker or remove the fuse from your household fuse box.
Troubleshooting Chart
Oven Problem Possible Causes and Suggested Solutions
| Oven door is locked and will not open, even after cooling. | Turn the oven off at the circuit breaker and wait five minutes. Turn breaker back on. The oven should reset itself and will be operable. |
| Oven is not heating. Check circuit breaker or fuse box to your house. Make sure there is proper electrical power to the oven. Be sure oven temperature has been selected. | |
| After switching on an operating mode, a message is shown on the display that indicates that the temperature is too high. | The appliance has not cooled sufficiently. Allow the appliance to cool and switch the operating mode on again. |
| Oven temperature is too hot or too cold. The oven thermostat needs adjustment. See “Oven Temperature Offset” under “Adjust Basic Settings”. | |
| Oven light is not working properly. Replace or reinsert the light bulb if loose or burned out. Touching the bulb with fingers may cause the bulb to burn out. | |
| Oven light does not turn off. Check for obstruction in oven door. Check to see if hinge is bent. | |
| Cannot remove lens cover on light. There may be soil build-up around the lens cover. Wipe lens cover area with a clean dry towel prior to attempting to remove the lens cover. | |
| Oven is not self-cleaning properly. Allow the oven to cool before running self-clean. Always wipe out loose soils or heavy spillovers before running self-clean. If oven is badly soiled, set oven for the maximum self-clean time. | |
| Clock and timer are not working properly. Make sure there is electrical power to oven. | |
| “E” and a number appears in display and control beeps. | This is a fault code. Follow the instructions in the display. If the code remains or there are no instructions in the display, press INFO to display more information (if applicable) and to turn off the beep. If the code is still displayed, write down the fault code number, turn off the oven, and call Service. |
| With a new oven there is a strong odor when oven is turned on. | This is normal with a new oven and will disappear after a few uses. Operating the self-clean cycle also “burns-off” the smell more quickly. |
| Control does not react when a key is touched. Be sure | that pad is clean. Touch the center of the touchpad. Use the flat part of your finger. |
| Fan is running during modes that do not use convection. | On some models, the convection fan runs while the oven is preheating for the bake mode. This is normal. |
| Warm air or steam escapes from oven vent. It is normal to see or feel steam or warm air escaping from the oven vent. Do not block the vent. | |
| Cooling fan runs even when the oven is turned off. This is normal. The cooling fan will continue to run, even after the oven has been turned off, until the oven has cooled sufficiently. | |
| Oven door closes faster/slower than normal. The soft-close door hinges contain a damping fluid that is affected by temperature. If the oven is in a cold environment, the door will close slower than it will in a warmer environment. A warmer than normal environment, such as when cooking, may cause the door to close slightly faster. | |
| The appliance cannot be switched on or is on and cannot be operated; the ≅ symbol is shown on the display. | The panel lock is activated. Press and hold the LOCK touch button (or TIMERS, if LOCK is not present) until the ≅ symbol goes away. |
| The appliance does not heat up; ☐ is shown on the display. | Demo mode is activated in the basic settings. Turn demo mode to OFF in the settings menu. |
Maximum Operating Time Exceeded
Your appliance automatically ends the operation if no duration has been set and the setting has not been changed for 24 hours.
The actual cooking time until the operation is stopped automatically varies according to the selected settings.
A message appears on the display on the appliance to say that the operation is being ended automatically. Afterwards, the operation is stopped.
To use the appliance again, first switch it off. To switch the appliance back on set the required operation.
Oven Light
To replace the halogen bulb on the oven sidewall:

Tools required
- Turn off power to the oven at the main power supply (fuse or breaker box).
- Remove three screws from oven cavity holding the rack in place.

- Remove oven rack to provide access to the bulb housing.

- Remove screw from top of bulb housing.
- Insert the tip of a narrow flat blade screwdriver between the metal clips at about a 40^ angle. The screwdriver blade must be able to pass between the metal clips to reach the inner catch.

- Push the screwdriver blade inward to disengage the catch from the slot in the bulb housing. Gently pry the lens off by moving the screwdriver handle away from the oven wall.

- Support the glass lens cover to prevent it from falling. The lens should detach easily. Do not attempt to force it.

- Pull the halogen bulb from its socket.

- Replace the halogen bulb. Grasp the new bulb with a clean, dry cloth. Align the bulb prongs with the socket holes and press into place.
Note: Direct finger contact with the bulb may cause premature bulb failure.

- Put the glass cover back on by inserting it into the mounting clip and pressing the end nearest you into the housing until it locks into place. Insert screw through glass cover and tighten.
11.Reinstall the oven rack. - Turn power back on at the main power supply (fuse or breaker box).
Product Rating Label
The rating label shows the model number and the FD number (production number/product's unique identifier) of your oven. The location of the rating label is shown in the image below.

Rating Label Location
A Rating Label
Model Number and FD Number
The model number and the FD number of your appliance are found on the rating label. Make a note of these numbers in the space below to save time in the event your appliance requires service.
Model # FD #
800-735-4328
Thermador
Customer Support
Keep your invoice or escrow papers for warranty validation if service is needed.
How to Obtain Service or Parts
To reach a service representative, see the contact information at the front of the manual. Please be prepared with the information printed on your product rating label when calling.
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it Applies to
The limited warranty provided by BSH Home Appliances Corporation ("BSH") in this Statement of Limited Product Warranty applies only to the THERMADOR® appliance ("Product") sold to you, the first using purchaser, provided that the Product was purchased:
- For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
- New at retail (not a display, "as is", or previously returned model), and not for resale, or commercial use.
- Within the United States or Canada, and has at all times remained within the country of original purchase.
The warranties stated herein apply to the original purchaser of the Product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty.
BSH reserves the right to request proof of purchase at the time any warranty claim is submitted to confirm that the Product falls within the scope of this limited product warranty.
Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for BSH to notify you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts
BSH warrants that the Product is free from defects in materials and workmanship for a period of seven hundred and thirty (730) days from the date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish of the Product), for a period of sixty (60) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, "As Is", or "B" stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, BSH or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then BSH will replace your Product (upgraded models may be available to you, in BSH's sole discretion, for an additional charge). All removed parts and components
should become the property of BSH at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. BSH's sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a BSH-authorized service provider during normal business hours. For safety and property damage concerns, BSH highly recommends that you do not attempt to repair the Product yourself, or use an un-authorized servicer; BSH will have no responsibility or liability for repairs or work performed by a non-authorized servicer. If you choose to have someone other than an authorized service provider work on your Product, THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND Void. Authorized service providers are those persons or companies that have been specially trained on BSH products, and who possess, in BSH's opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of BSH). Notwithstanding the foregoing, BSH will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, BSH would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.
Out of Warranty Product
BSH is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of BSH, including without limitation, one or more of the following:
- Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
- Any party's willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self-performed "fixing" or exploration of the appliance's internal workings).
- Adjustment, alteration or modification of any kind.
- A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install
the product in strict conformity with local fire and building codes and regulations.
- Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
- Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
In no event shall BSH have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooding, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH
RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTYES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BSH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.
THERMADOR® Support
Service
We realize that you have made a considerable investment in your kitchen. We are dedicated to supporting you and your appliance so that you have many years of creative cooking.
Please do not hesitate to contact our STAR® Customer Support Department if you have any questions or in the unlikely event that your THERMADOR® appliance needs service. Our service team is ready to assist you.
USA
800-735-4328
www.thermador.com/support
Canada
800-735-4328
www.thermador.ca
Parts and Accessories
Parts, filters, descalers, stainless steel cleaners and more can be purchased in the THERMADOR® eShop or by phone.
USA
http://store.thermador.com/us
Canada
- If you live in any of the Atlantic provinces, Ontario, or Quebec contact:
Marcone
1.800.287.1627
If you live in any of the Territories, Manitoba, Saskatchewan, Alberta, or British Columbia contact:
Reliable Parts
1.800.663.6060
Table de
MATIÈRES
Conversion Convection Auto 63
6696 Financial Drive, Unit 3
Mississauga, ON L5N 7J6
Question ?
1-800-735-4328
www.thermador.ca
- Effleurez la touche tactile START I STOP.
Conversion Convection Auto
Porc 160^ (70°)